Kimberly Simpson

1114 Highland Parc PlaceMarietta, GA 30067404-503-5825(C)KSimps10@gmail.com

Objective _____________________________________________________________________
My objective is to seek a position as a team player in a growth-oriented sales industry, which will
allow me to maximize my customer service experience and obtain new abilities in a challenging
environment to achieve the corporate goals. My excellent leadership qualities can really help me to
manage all the work effectively. My knowledge would surely prove to be an asset for the firm which
would employ me.
Profile _______________________________________________________________________
Motivated, personable business professional with a talent for quickly mastering technology. Diplomatic
and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive,
confidential records. Demonstrated history of producing accurate, timely reports.
Flexible and versatile - Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary ________________________________________________________________
Qpay Payment Computer Savvy Front-Office Operations
Report Preparation Customer Service General Office Skills
ASAP Application Scheduling Microsoft Skills: MS Word,
Inventory and Cash Audits Sales MS Powerpoint
PR Writing Marketing Calendars AP Style Writing
CVent Certified

Professional Employment History _________________________________________________

AREA STORE MANAGER- METRO PCS 02/2012-PRESENT
Identify customers needs and provide information about the benefits of our services to meet those
needs.
Complete store deposits for multiple locations.
Complete all marketing calendars and schedule marketing events for multiple locations.
Train staff on sale techniques to fit the requirements of the company and move sales above the
companys minimum standards.
Create monthly marketing plan calendars to show plans on how we can drive our individual stores
business.
Professionally and clearly explain and demonstrate our products, services, features and benefits
relating to the customers needs, as well as troubleshoot customer service questions to help resolve all
customer problems /concerns.
Monitore all sales, non-sales tasks, direction and motivation to store employee team for multiple
locations.
Balance / reconcile cash drawer to meet company standards.
 Kimberly Simpson
RETAIL SALES REPRESENTATIVE- METRO PCS 06/2011-02/2012
Identify customers needs and provide information about the benefits of our services to meet those
needs.
Professionally and clearly explain and demonstrate our products, services, features and benefits
relating to the customers needs, as well as troubleshoot customer service questions to help resolve all
customer problems /concerns.
Assist, in absence of, Store Manager with coordination and monitoring of all sales and non-sales
tasks, direction and motivation to store employee team.
Balance / reconcile cash drawer to meet company standards.

RETAIL SALES ASSOCIATE 10/2010-12/2010

Provide customers with technical support to resolve issues with mobile devices.
Helped to develop the sales team to make sure that the customers experience with the company is
pleasurable and memorable.
Exercise initiative and judgment as client queries are answered and make decisions about company
products.
Provides the motivation for the sales team to move towards excellence and increasing sales above
compant standards.
SPECIAL PROJECTS ASSISTANT- 04/2010-09/2010
Scheduled monthly conferences, managed travel plans, and hotel arrangements.
Prepared each written document and replied to calls and emails.
Maintained and prioritized daily tasks and projects including: call logs, appointments, and travel..
Wrote off Medicaid Accounts that were passed
Checked for customer Eligibility for Medicaid

Education _____________________________________________________________________
MIAMI SUNSET SENIOR HIGHSCHOOL
Magnet Seal
College Preportory with Honors
Nominate twice for Knight Award ( Best all around
08/2006- 06/2010
student)
Captain of Jazz Dance Team, Hip-Hop Team and
Begginners Dance Instructor

08/2012-PRESENT
KENNESAW STATE UNIVERSITY
Major Communications/ Media Studies
GPA 3.85

References ____________________________________________________________________
Available Upon Request

1114 Highland Parc PL Marietta, GA 30067404-503-5825 (C) Ksimps10@gmail.com

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