SHAREKHAN LIMITED

CHECKLIST OF INSPECTION FOR BRANCH/ FRANCHISEE

Branch Name & Location ARUN LAXMAN KARKHANIS ( DADAR WEST )

Branch Code 4629
Date of Visit
Date of Previous Visit
Branch Manager
Visited by

COMPLIANCE AUDIT

1. Has the branch displayed SEBI Certificate? YES

2. Has the notice board been displayed near the ?
terminal or the reception area?
3. Has branch displayed the Dos & Donts YES
poster?
4. Checklist for terminal user:

Is the user NCFM certified? YES

Is the terminal operated by any other person ? NO

Has user mentioned anything in the remarks ?

column of NEAT?

Has the branch terminal been extended to NO

another premise?

Is the branch operating any other brokers NO

terminal in its premises?

Is the user indulging himself into any kind of NO

discretionary trade?

5. Has the SB / AP / Branch gone for any NO

advertisement for promotion of its business? If
yes, has the required approval been taken from
the HO?
6. Has SB / AP / branch preserved its records of YES
ledger confirmation taken form its clients and
or sent the same to the HO ?
7. Has the Investor Grievances register been YES
maintained by the branch?
8. Is there any proprietary trading taking place? NO
9. Is there any third party trade being undertaken NO
by the branch personnel? i.e.
Branch/franchisee accepting the trades from
spouse? If yes, branch has taken the authority
to do such trades?
10 Is there any business undertaken for the NO
. expelled member/ suspended/ defaulted,
entities restrained by SEBI or member of
other stock exchanged?
11 Is remisier relative of branch employees NO
. relative?
ACCOUNTS AUDIT
1. Whether Any third party cheques are accepted NO
by the branch / AP / SB?
2. Whether payments through DDs are being ?
accepted with a covering letter?

ACCOUNT OPENING AUDIT

1. Whether the Account Opening forms have been YES

duly filled and signed by the client?
2. Whether the Account Opening Forms are being YES
sent to HO within the prescribed TAT?
3. Whether the Inward & Outward Account ?
Opening register is being properly maintained
by the branch?
4. Is KYC & other formalities complete for YES
accounts being sent for opening?
5. Whether the Account Opening forms are being YES
duly witnessed? Witnessed by client side or
employee?
6 Whether the copy of pan card and other YES
supporting verified with the originals and
original seen and verified stamp is affixed
7 Whether the pan number is verified from the YES
Income tax site
8 Whether IPV is done by the employee only ?

DELIVERY INSTRUCTION SILPS (DIS) & DEMATE TRANSACTIONS AUDIT

Delivery Instruction Slip
1 Is there any blank DIS book signed by the NO
client accepted by the Branch or office of SB /
AP?

No blank DIS should be kept with the branch

3 Whether the list of securities that can be ?
dematted are downloaded from the NSDL
website and are displayed on the branch notice
board ?
Investor Grievances
1 Whether the investor grievance register been YES
maintained at the branch? The register should
be in the following format:
Client id
Client name
Date of receipt of query/complaint
Nature of the query/complaint
Date of forwarding to HO
Date of resolution of the query

2 In case of query/complaint received through YES

letter inward stamp needs to be affixed with
date, time and signature on the complainant
letter
3 Record the query or the complaint in the IGC ?
 register if not recorded. In case any
query/complaint is sent to HO record the same
in the IGC register.
4 Educate the branch the difference between the YES
query and the complaint. Educate the branch
how to handle the queries or complaints