JAMIL TAYLOR

314 Wells Ct. Hampton, VA 23666 757-303-1745 jamil27@hotmail.com

Maintenance Manager
Dedicated, analytical, and detail-oriented business professional with a versatile skill set developed through
experience as a janitorial/maintenance manager.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven
to reduce errors, increase quality, efficiency, customer satisfaction and business operations.
Outstanding interpersonal, customer service, leadership, and organizational skills.
Offer advanced skills in MS Office Suite and other applications/systems including software installation,
computer maintenance, and repair.

Facilities & Time Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Key Skills
Report & Document Preparation
Preventative Maintenance
Accounts Payable/Receivable
Bookkeeping & Payroll
Cleaning & Grounds Keeping
Presentation & Restoration
Inventory Management
Expense Reduction

Experience
HDCT Paragon 12, Newport News, VA 2015 - Present
Janitorial Manager, May 2015 to July 2016
Cleaning and Maintenance Professional, February 2015 to May 2015
Repeatedly promoted during tenure with HDCT; culminating in the responsibility of executing administrative functions
and supervising Paragon 12 cleaning operations.
Managed work and administered paperwork for crew of maintenance technicians.
Inspected facility maintenance, cleaning (including food surfaces), and grounds daily.
Trained new cleaning staff on policies and procedures.
Identified areas for improvement in the facilities procedures; delivered strategic recommendations to senior
management on key issues.
Facilitated development of new operations techniques; trained existing personnel.
Quickly became a trusted assistant to the company owner, executive staff, and regional manager; earned a
reputation for maintaining a positive attitude and producing high-quality work.
Administered banking, purchases, account registry, payroll, and distribution of employee checks.
Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects and additional
administrative responsibilities.

Paragon 10, Gaithersburg, MD 2015 - 2016

Janitorial Manager, November 2015 to July 2016
Served as the supervisor of the cleaning/maintenance staff; functioned as liaison to the regional manager and ensured a
consistently positive customer experience.
Coordinated cleaning/maintenance operations.
Recommended new equipment and maintenance procedures to the owner and regional manager.
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate
increasing responsibilities necessitated by staff reductions.
Restored portions of the facility to like new condition.
Helped drive an increase in customer satisfaction (as measured by a customer comment and survey).
 Research Assistant
Analytical research scientist with experience contributing to nuclear physics research studies for advancements
that improve experimentation.
Background includes participation in groundbreaking research in the areas of physics, engineering and protein
biochemistry.
Experience running physics laboratory bench studies, writing scientific reports and assisting with research lab
operations and equipment.

Key Skills
Student Training Procedures Manuals Quality & Assurance
Programming Report & Document Preparation Records Management
Equipment Assembly Spreadsheet & Database Creation Inventory

Experience
Jefferson Lab, Newport News, VA 1997 - 2014
Undergraduate Research Assistant, June 1998 to May 2007
Graduate Research Assistant, August 2009 to January 2014
Served on a research team that succeeded in assembling equipment, testing, and the characterization of vertical drift
chambers.
Contributed to the design, development, and testing of techniques and procedures for chamber construction.
Performed procedures and calculations crucial to quality control and chamber operation.
Detected, diagnosed, and contributed to the resolution of flaws and impediments in production.
Preparing accurate reports, logs, documents, and presentations for project coordinators, staff, and research
group.

Additional Work Experience

Hampton Coliseum, Hampton, VA 2014 - 2015

Concessions Worker, January 2014 to December 2015
Served in concessions during concerts.
Waited on customers.
Served pop popcorn, pretzels, chicken, hamburgers, hotdogs, pizza, fries, and drinks.
Stocked condiments and kept concessions clean.

Norfolk State, Norfolk, VA 1998 to 2000

Concessions Worker, September 1998 to January 2000
Served in concessions during home football game.
Operated the cash register and waited on customers.
Popped popcorn; cooked hotdogs, hamburgers, fries, chicken, and pizza; served drinks; and baked pretzels.
Cleaned equipment and closed concessions.

Education
Hampton University, Hampton, VA 2007
Bachelors of Science, Nuclear Physics (3.2 Major GPA)