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QUESTIONNAIRE
1.Your occupation?
a. Student
b. Service holder
c. Business men
a. Friends
b. Advertising
c. Relatives
d. Others
a. Yes
b. No
a. Very good
b. Good
c. Fair
d. Poor
5. Are you satisfied with the after sales service provided by Dealer?
a. Yes
b. No
d. Yes
e. No
8.If you have a paper product sale, then what kind of retail (GPIL) product do you have?
9.If you have a Paper product, then which service provider is providing you this paper?
i. BSNL
j. Reliance Communication
k. Tata indicom
l. Vodafone
m. Airtel
n. Others
o. 100 Bundles
p. 200 Bundles
q. 400 Bundles
r. 50 Bundles
s. 91 bundles
t. 50 bundles
u. 150 bundles
v. 200 bundles
12.If you are using Paper products, then what is your purpose behind using it?
w. Stationeries
x. Accounts
a. Pulp mill
b. Machine house
c. Coating plant
14. Major marketing channels of GPIL?
a. Wholesalers
b. Retailers
c. Depots
15. Suppose you want to purchase an internet data card, please rate the importance of the
following factors in selecting a data card.
b. Jk papers
f. Khanna paper(Amritsar)
17. Which of the following features do you rate as important at the time of making
purchase of Papers? Please rate the following 1- as least important and 5- as more
important.
a . BSNL
z. Tata Indicom
aa. Airtel
bb. Reliance
cc. Vodafone
19. At the time of purchasing a data card of Vodafone which factors do you
consider is more important and less important? Please rate the following as 1 to 5.
Factor Not Less No importan Very
Important Important response t Important
Cost of Data card 1 2 3 4 5
Installation process 1 2 3 4 5
Durability 1 2 3 4 5
User friendly 1 2 3 4 5
Tariff plans 1 2 3 4 5
Speed 1 2 3 4 5
After sale service 1 2 3 4 5
Image of the company 1 2 3 4 5