DAFTAR ISI

JUDUL

LEMBAR PERSETUJUAN SKRIPSI................................................................ ii

LEMBAR PENGESAHAN SKRIPSI ...............................................................iii

KATA PENGANTAR ...................................................................................... iv

DAFTAR ISI ..................................................................................................... vi

BAB I PENDAHULUAN

A. Latar Belakang Masalah ....................................................................... 1

B. Perumusan Masalah ............................................................................. 6

C. Tujuan Penelitian ................................................................................. 6

1. Tujuan Umum ................................................................................. 6

2. Tujuan Khusus ................................................................................. 6

D. Manfaat Penelitian ............................................................................... 7

1. Teoritis ............................................................................................ 7

2. Praktis .............................................................................................. 7

E. Ruang Lingkup Penelitian .................................................................... 7

BAB II TINJAUAN PUSTAKA

A. Sejarah Rumah Sakit Santo Borromeus ................................................ 8

B. Visi, Misi dan Falsafah Rumah Sakit Santo Borromeus....................... 9

C. Aspek yang terkait dalam kegiatan rumah Sakit Santo Borromeus ...... 9

D. Rawat Inap ......................................................................................... 10

E. Farmasi ............................................................................................... 11

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 F. Lean Hospital ...................................................................................... 12

G. Prinsip Prinsip Lean Hospital .......................................................... 12

H. Macam Macam Pemborosan dibidang Kesehatan ........................... 14

I. 5 M Management ................................................................................ 17

J. Metode Metode Lean Hospital......................................................... 17

K. Rumah Sakit ....................................................................................... 21

L. Perawat ............................................................................................... 24

M. Kerangka Konsep ................................................................................ 26

BAB III METODE PENELITIAN

A. Variabel Penelitian .............................................................................. 27

B. Kerangka Kerja ................................................................................... 27

C. Rancangan Penelitian .......................................................................... 28

D. Populasi, Sampel dan Teknik Sampling ............................................ 30

E. Definisi Operasional .......................................................................... 31

F. Instrumen Penelitian ........................................................................... 32

G. Teknik Pengumpulan Data ................................................................. 33

H. Analisa Pengolahan Data ................................................................... 34

I. Etika Penelitian .................................................................................. 34

J. Jadwal Penelitian ............................................................................... 35

DAFTAR PUSTAKA

LAMPIRAN

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