Supply Chain - Logistics Officer

Roles and Responsibilities

Develop the performance of the Supply Chain team in accordance with the Department's Performance Development
Framework.

Ensure that all suppliers acknowledged the receipt of purchase orders in a timely manner.

Initiate and edit return material authorizations.

Process regular portfolio checks and order cancellations.

Proactively manage customer orders based on forecasts

Ensure tracing information system is update in an accurate and complete manner.

Supervise the progress of the fabrications/productions/delivery of ordered goods/services and keep end users
informed of any event that may result in late delivery (Alert notices).

Attend expediting visits and meetings as necessary and ensure MOM are issued.

Ensure a close relation with the shipping agents to allow the anticipation of the release of the goods.

Review the documentation of vendors delivery performance in coordination with end users.

Provide lessons learnt to the expediting function.

Review and finalize the registration of new vendors in the system through the collection of necessary information
and documents.

Review the submission of the supplier's prequalification applications, ensure it is in accordance with the project/BU
requirements, liaise with concerned parties to review the technical part and with the supplier to amend the application
until it is acceptable and ready for submission.

Ensure that all suppliers acknowledged the receipt of purchase orders in a timely manner.

Ensure supplier awareness and compliance with new invoice and billing procedures (VAT).

Review reconciliation statements of suppliers accounts.

Resolve conflicts in the processing of payment vouchers.

Lead in negotiating clearing and freight contracts with airlines and shipping agents.

Manage the supply chain cycle and provides ideas how to improve the supply chain processes.

Manage manual and automatic shipments providing availability when needed and coordinating with logistics.

Expedite customer special orders with production and delivery schedules.

Manage manual stock orders and samples orders.

Answer customer questions on orders, shipments, invoices, packing list, prices, availability and tracking information.

Communicate daily with our Projects/Planning to ensure appropriate delivery of products and regarding customer
set up, claims, billing and logistics.

Create a strong professional relationship with assigned Sales Representative.

Attend weekly meetings on orders and shipments forecast.

Involved with ability to troubleshoot unexpected problems by coordinating efforts among all related departments to
ensure complete customer satisfaction.

Assist customers for order entry, shipping, after sales, documentation and tools

Maintain the log of the expediting and inspection reports and ensure their dispatch.
 Logistic Officer Duties and Responsibilities
A Logistic Officer must oversee and coordinate various tasks in order to maintain adequate levels of food, water and
other supplies and equipment for staff or other personnel. The following are among the core Logistic Officer duties
and responsibilities.
Coordinate and Track Shipments
Once order requests or purchase orders are received, it is up to the Logistic Officer to manage the pulling and
packing of materials and arrange appropriate transportation. Among the tasks that might need to be completed in this
responsibility include freight consolidation, cost analysis, routing and scheduling. Logistic Officers must also track
shipments to ensure they arrive on time and that shipment and delivery processes adhere to any pertinent
regulations.
Manage Warehouse
A Logistic Officer is typically responsible for the storage of materials that are to be used by staff/ office personnel or
that will be shipping out to sites or other client locations. Warehouse management duties include maintaining
inventory, ordering shipping materials, operating necessary equipment and managing warehouse personnel.
Analyze Supply Chain Systems
The Logistic Officer must ensure that all aspects of a logistics team, such as shipping, warehousing and procurement,
are working together to fill orders and deliver materials on a timely basis. They will review all processes and systems
and design and implement new plans and procedures as needed. They are also responsible for creating and
maintaining contingency plans.
Oversee Security
It often falls to the Logistic Officer to manage the safety and security of a site or establishment. This might include
checking in visitors, handling emergency situations, patrolling areas and preparing reports.
Logistic Officer Skills
The successful Logistic Officer will possess strong organizational, customer service and communication skills. They
would be detail-oriented team players with the ability to multi-task and meet deadlines. As Logistic Officers typically
work with computers and warehouse equipment, strong technical and mechanical skills are helpful. In addition to
these general skills, a Logistic Officer could be expected by potential employers to possess the following skills.
Core skills: Logistic Officers should focus on these following core skills.

Understanding warehouse and inventory computer systems

Creating shipping/delivery routes and schedules

Tracking shipment progress

Understanding safety/security processes and procedures
Advanced skills: While most employers did not require the following skills, multiple job listings included them as
preferred. Add these to your Logistic Officer toolbox and broaden your career options.

Handle HAZ-MAT materials

Knowledge of Microsoft Office applications, such as Word and Excel
 Supply Chain Officer Duties and Responsibilities
In order to successfully coordinate shipments, a Supply Chain Officer performs many different tasks. Following are
the core duties and responsibilities.
Procure Materials
The Supply Chain Officer procures materials for manufacturing and shipment of the final product. This includes
identifying and ordering the proper quantity, negotiating pricing and shipment terms and overseeing the timely
delivery of materials needed to fulfill customer orders.
Maintain Inventory
Supply Chain Officer maintains adequate inventory, scheduling and receiving shipments of raw materials as well as
scheduling manufacturing. They often physically receive and organize inventory shipments.
Respond to Demand
The Supply Chain Officer must assess current orders and forecast future demand in order to provide adequate
supplies. When something significant changes in the supply chain and demand, the Supply Chain Officer is
responsible for responding to these changes in demand and solving any supply chain problems that arise. They
communicate regularly with customers in order to avoid unforeseen changes or surprises in orders.
Process Orders
In order to oversee the supply chain, Supply Chain Officer must input and process all orders. Of particular importance
is that they complete and submit all necessary documentation/submittals from both suppliers and customers. They
also oversee the billing process and paperwork.

Supply Chain Officer Skills

Supply Chain Officers are highly organized and detail-oriented individuals who know how to manage overlapping
projects, keep track of deadlines, and efficiently use their time. They are strong analytical thinkers with problem-
solving skills and mathematical abilities, but they are also great communicators who are persuasive and good at
negotiating. In order to achieve success, a Supply Chain Officer must take initiative and be able to identify
opportunities for improvement in ways that others cannot.
Core skills: Supply Chain Officer should focus on these following core skills.

Showing proficiency in Microsoft Office applications

Demonstrating experience reducing cost or improving efficiency in previous jobs

Possessing experience in customer-facing position

Having professional planning experience
Showing some knowledge of ERP systems
Advanced skills: While most employers did not require the following skills, multiple job listings included them as
preferred. Add these to your Supply Chain Officer toolbox and broaden your career options.

Experience using ERP

Bachelors in Logistics, Business, Engineering or Supply Chain Management
Supply chain and logistics experience
Experience with importation and customs brokerage