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The questions for the PST were devised with the input ww
Whether the PST appeared to be understood by patients
of the multidisciplinary team (MDT)pharmacy, occupa- ww
Whether the PST was valid and reliable
tional therapy, physiotherapy, medicine for the elderly, mental wwTo what extent problems identified by patients in the PST
health, social work, the patient focus public involvement aligned with actual or potential problems identified by the
group and the equality and diversity manager. visiting ECCN
PSTs designed to identify red flags were then sent out to wwWhether the PST could be replicated in its current format.
all over people aged over 75 years registered at the surgery
to detect unrecognised potential problems (Figure1). The Questionnaire design
PSTs were sent with a covering letter from the GP sur- The PST had to appeal to as many members of the public
gery, which included how to get help with completing the as possible as it would not be completed by a health profes-
questionnaire, and a stamped addressed envelope (SAE).The sional. The 26 closed questions were intended to highlight
ECCNs proposed assessment via face-to-face contact in the issues that led to a domiciliary visit by an ECCN to address
patients home if they selected certain red flag responses and these problems.
consented to the home visit. The categories of physiotherapy, occupational therapy,
continence, mental health, medication and social work were
Measuring frailty chosen as they are well recognised as being of particular con-
Before the project was started, a literature review was under- cern in the elderly, as identified in the literature review (van
taken to examine existing screening tools.The results yielded Hout et al, 2005; Wagner et al, 2006; Drennan et al, 2007;
a wealth of literature. However, upon closer inspection, many Rache et al, 2007; Rubenstein et al, 2007; Metzethlin et al,
articles were not relevant; this was because a lot of the litera- 2010a; 2010b; Barreto, 2012).
ture was very singular in its approach in that many articles
focused on only one aspect of health and ECCNs wanted Pilot study
to explore the use of generic screening tools for assessing In a small pilot study, 50 PSTs were sent initially to determine
frailty to determine future care needs. Numerous articles and if there were any major problems. After a 100% response rate
potential screening tools were therefore excluded. to the letters, the ECCNs continued to send out PSTs at a
Meyer et al (2007) recognised that a question can be rate of about 50100 every two weeks.
open to interpretation and misunderstood, so may produce Eight hundred and fifteen PSTs were sent out; 742 people
misleading responses. The layout, font, Flesch readability, returned the PST and 299 patients were visited at home by
response format and the intention of the questionnaire/ the ECCN as a result of their responses.
screening tool may affect its content and validity (Meyer The reliability and validity of the PST had not been tested
et al, 2007). Meyer et al (2007) also recognised that patients in depth during its development and, as will be discussed,
can experience problems when completing a screening tool there were some issues that the pilot did not detect.
and may respond with incomplete answering. Common
problems that the public face when completing question- Ethical considerations
naires or screening tools include double-barrelled questions, The project did not require ethical approval as it was classed
ambiguous questions, bias and/or leading questions and an as service development and was a means of exploring options
inappropriate level of wording (Polgar and Thomas, 2008). for addressing the ageing population and its unmet needs.
None of the studies in this literature review involved Caldicott guardian clearance was required and obtained by
developing a screening tool independently.The studies used the researcher.
or adapted tools that already existed in their clinical areas.
According to Bell (2010), when developing a tool or using Data collection
an existing one, it is worthwhile considering how valid or For the SDA, the researcher had a copy of both the returned
reliable the tool is.The reviewed literature found that a range PSTs of the patients randomly selected from the database
of very similar screening tools focusing on global frailty and the corresponding clinical letters that were sent from
detection exist and have been trialled across western socie- the ECCNs to the GP after the home visit.
ties without conclusion (van Hout et al, 2005; Wagner et al, The only data known to the researcher was the sex of the
2006; Drennan et al, 2007; Rache et al, 2007; Rubenstein patient; of the 50 people selected the researcher requested
et al, 2007; Metzethlin et al, 2010a; 2010b; Barreto, 2012). 25men and 25 women.When examining the received paired
sample data sets in greater detail, there were discrepancies
Method between the data requested and that provided and the final
number was 26 women and 19 men (n=45). It is acknowl-
Aims and objectives of edged that there is a greater representation of females to
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The information obtained from this questionnaire will be held in 15 Do you have problems with your bowels? YES / NO
the strictest of confidence. 16 Do you think you have a problem with your YES / NO
memory?
This questionnaire is also available in other formats and 17 Has anyone in your family suggested that your
languages, upon request. These can be obtained by contacting memory is less good than it used to be? YES / NO
nnnnnnnnn or nnnnnnnnn on the above number.
18 Do you worried about your mood? YES / NO
Thank you for your co-operation. 19 How many different types of tablest do you take? YES / NO
None 1 to 4 5 to 9 10 or more
Yours sincerely,
20 Do you think your tablets are giving you YES / NO / N/A
Name the GPs... side effects?
4 Were you able to get up without any help? YES / NO / N/A 26 For how many hours a week do your carers visit?
6 Do you have steps to get in to your home? YES / NO Is there anything that you are worried about? For example finance,
health, benefits, housing etc.
7 Do you have stairs inside your home? YES / NO _____________________________________________________
_____________________________________________________
8 Do you have difficulty getting up or down YES / NO / N/A
steps or stairs? Are you happy for a nurse to contact you with any of your concerns?
By telephone? YES / NO Home visit? YES / NO
9 Do you still manage to get outdoors? YES / NO Please can you supply an up to date telephone number.
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Figure 1. The screening tool consisted of 3 sheets of A4 paper. It was sent to over 75s registered at a local GP surgery with a covering
letter and a stamped addressed return envelope.
apy
n
th
ork
enc
atio
lW
her
ntin
dic
lH
oth
nta
Me
Co
ysi
had a real need and required a home visit. All the patients
So
ion
Me
Ph
reviewed in this SDA did receive a home visit; not all of the
cupat
qualitative in the review of the free text to identify problems 12 months. Four patients within the SDA had an evident
that patients were experiencing. postural drop, as documented in the clinical letter to GP.
To determine the reliability of a screening tool, it is neces- However, upon review, it was noted that none of the postural
sary to determine if the tool measures what it is supposed drop patients had been referred to the falls and dizziness
to measure in a consistent manner (Blaxter et al, 2010). pathway. This was because they all refused to attend for rea-
Consistency is linked to the replicability of a tool and the sons such as it was a one off episode,it was because I got up
too quickly and I live too far away. It would not have been such as installing a handrail, could be made. However, the
appropriate to refer eight of the patients, for reasons such as Excel spreadsheet was not sophisticated enough to offset
they were already on a physiotherapy waiting list, were con- this against differing response couplets. The response rates
fused at the PST, were already attending physiotherapy, or to these questions were high as people understood if they
required a repeat blood pressure review from the GP before had steps or stairs in their home. Again, these sorts of ques-
further action was taken. ECCN action is shown in Figure 3. tions relied on a weighted numerical scoring where, for
Twenty-six patients selected yes to having fallen in example, if a patient had selected yes to dizziness, steps
the last 12 months. Four of these patients were already and stairs, and difficulty in climbing them, a red flag score
attending a local falls and dizziness class; the issue was would have been high as the potential for risk is there.
being addressed and the patients were satisfied with the Another problem with the stairs questions was that if a
outcome. One patient was on the waiting list already as patient was having severe problems, rehousing might not
they had been referred by the GP to a falls and dizziness always be an option.
service. One patient had circled yes in error. Fourteen As demonstrated in the findings above, many new issues
patients refused a referral. The problem with one patient were identified and action was taken in the form of referral
was believed to be due to low vision and a referral to the to appropriate services or follow-up from GP. Due to this
local sensory service was made. One patient had already being an SDA study, the researcher does not have access to
had their medication reviewed by GP and felt the situa- patient records to review the long-term outcomes for the
tion had improved. One patient had extremely high blood patients as a result of the interventions received.
pressure when the ECCN attended and the duty doctor Since researching the development of screening tools
was called to address the situation. The MDT reviewed throughout this SDA, the researcher now believes that Q11
one patient and it was suggested medication should be and Q12 should each consist of two separate questions.
introduced. One patient could not walk great distances Patients who have difficulties washing may not have dif-
but was still mobile so required a blue badge. One patient ficulties dressing; likewise, patients who are unable to make
deemed their falls to be mechanical and did not want any a hot drink may be able to prepare a meal. As Bowling
further intervention. and Ebrahim (2010) highlighted, screening tools should
Regarding the question about how many falls a patient never have two questions in one sentence as this can lead
has had, there were nine N/A responses and 11 blanks. The to confusion.
remainder was made up of people who had experienced falls Another issue recurred during home visits was that
in the past 12 months to a varying degree. The number of patients had already sought medical advice on certain
falls patients had is shown in Figure 4. red flag areas. Perhaps an option so patients could say if
Of the 20 patients who experienced 12 falls, three were they had already discussed the issue they were concerned
already attending a group, a further three were on the wait- about with their GP, or were being treated elsewhere for
ing list and one patient asked to be referred for a blue badge said problem, would have been beneficial. This may have
for their car (entitling them to use disabled parking spaces) prevented unnecessary ECCN visits, unless of course the
so they did not have to walk great distances. As for the three patient had other red flags. However, this could have made
patients who refused any intervention, one patient was the PST longer and some patients may have been less
instead referred to a local sensory services organisation as inclined to complete it.
their falls were likely to be secondary to low vision. Four As no PST existed in the researchers working area and
patients needed a medication review by the GP to either a new one had to be created that had not been tested
lower or introduce medication. Four patients were referred for reliability and validity, the researcher accepts that there
to a falls and dizziness group or a physiotherapist and one are notable, significant flaws in the tool. The PST would
patient attributed their falls to osteoporosis and the ECCN have benefited from patient feedback to assess how patients
requested bone protection for that patient via the GP in understood the rationale for the tool and the ECCN visit.
line with the Scottish Intercollegiate Guidelines Network The high return rate of the PST may be attributed to
(SIGN) (2003) guideline in effect at the time. Of the five the covering letter and SAE, as demonstrated in the lit-
patients who experienced 34 falls, one refused input of erature review. The researcher believes that the 299 visits
any sort, one required a medication review, one had had a that occurred as a result of the screening tool were more
medication review by GP in the previous six months and felt effective than visiting the 815 over-75s registered at the
the situation had improved and the other two were already GP surgery.
attending a falls group. The question remains over whether these were the correct
Despite the findings of the PST in terms of red flags, the 299 patients visited and the 45 paired data sets would indicate
number of people who refused a referral to physiotherapy that, yes, they were.The patients who were visited received a
2016 MA Healthcare Ltd
was quite high.This is because yes answers to Q6Q10 (see multitude of inputs and had many issues that would not have
Figure 1) would be classed as red flags yet often very little been addressed otherwise. However, the researcher remains
could be done to change this. certain that, after reading the literature and exploring the
In addition, Q6Q8 were concerned with patients abil- development of a reliable and valid screening tool, many
ity to manage steps and stairs.The questions aimed to ascer- patients were excluded as a result of non-participation and
tain if patients had problems and whether an intervention, possibly self-satisficing the responses.
Government, 2010b) envisages that nurses will provide safe, is certainly one innovative method as opposed to offering
effective, timely, person-centred care in the most appropri- services to healthy individuals. To support such new initia-
ate place delivered by the right person with the right skills, tives, a shift in resources from secondary care to primary
time and time again. These skills are likely to include clinical care needs to continue to support the preventive measures
examination, ordering diagnostic investigations (blood tests, required and change the focus of service delivery. This was
X-rays, spirometry etc), prescribing and collaborating with the rationale behind the screening tool for over75s. BJCN
Accepted for publication: 23 May 2016 health status in medical rehabilitation patients. J Rehabil Med 39(8): 6339
National Records of Scotland (2015) Projected Population of Scotland (2014-based).
National Population Projections by Sex and Age, with UK Comparisons. National
Declaration of interest: none Records of Scotland, Edinburgh. www.nrscotland.gov.uk/files/statistics/
population-projections/2014-based/pp14.pdf (accessed 24 May 2016)
NHS Choices (2015) Dizziness (Light-Headedness). www.nhs.uk/Conditions/
Acknowledgement: the author would like to thank her ex-colleagues dizziness/Pages/Introduction.aspx (accessed 24 May 2016)
for their belief in trialling this project and the time they dedicated to NHS Education for Scotland (2016) Advanced Nursing Practice Toolkit. http://
the service.Their positivity, knowledge, enthusiasm and commitment www.advancedpractice.scot.nhs.uk/ (accessed 3 June 2016)
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