ACE Manager - 3 - 0C - Fix PDF

AceManager
User Guide
20070914
Rev 3.0C
Preface
Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkyour
modemareusedinanormalmannerwithawellconstructed
network,theSierraWirelessAirLinkyourmodemshouldnot
beusedinsituationswherefailuretotransmitorreceivedata
couldresultindamageofanykindtotheuseroranyother
party,includingbutnotlimitedtopersonalinjury,death,or
lossofproperty.SierraWirelessacceptsnoresponsibilityfor
damagesofanykindresultingfromdelaysorerrorsindata
transmittedorreceivedusingtheSierraWirelessAirLinkyour
modem,orforfailureoftheSierraWirelessAirLinkyour
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLinkyourmodemin

areaswhereblastingisinprogress,whereexplosive
atmospheresmaybepresent,nearmedicalequipment,near
lifesupportequipment,oranyequipmentwhichmaybe
susceptibletoanyformofradiointerference.Insuchareas,the
SierraWirelessAirLinkyourmodemMUSTBEPOWERED
OFF.TheSierraWirelessAirLinkyourmodemcantransmit
signalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessAirLinkyourmodeminany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkyourmodemMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
yourmodemcantransmitsignalsthatcouldinterferewith
variousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
your modem may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkyourmodemwhileincontrolofa
vehicle.Doingsowilldetractfromthedriveroroperators
controlandoperationofthatvehicle.Insomestatesand
provinces,operatingsuchcommunicationsdeviceswhilein
controlofavehicleisanoffence.
Limitation of Theinformationinthismanualissubjecttochangewithout
Liability noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
Rev 3.0C Apr.11 1

Preface
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Thisproductmaycontaintechnologydevelopedbyorfor
SierraWirelessInc.Thisproductincludestechnologylicensed
fromQUALCOMM3G.Thisproductismanufacturedorsold
bySierraWirelessInc.oritsaffiliatesunderoneormore
patentslicensedfromInterDigitalGroup.
Copyright 2011SierraWireless.Allrightsreserved.
Trademarks AirCardandHeartoftheWirelessMachineareregistered
trademarksofSierraWireless.Watcherisatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLinkandAceWarearetrademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andtheredtippedantennaaretrademarksofSierraWireless.
WindowsisaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.
Contact Information
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: support@sierrawireless.com
Sales Desk: Phone: 1-510-781-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: MobileandM2Msales@sierrawireless.com
Rev 3.0C Apr.11 2

Preface
Post: Sierra Wireless AirLink Solutions

3159 Corporate Place
Hayward, CA
USA 94545
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-781-4299
1-604-231-1109
Web: www.sierrawireless.com
Consultourwebsiteforuptodateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Revision Release Changes

number date
1.x 2003-2005 AirLink Communications documentation - CDPD, CDMA, and GPRS.
2.x Q2: 2005- AirLink Communications documentation - CDMA, EV-DO, EDGE, and
Q2: 2007 HSDPA.
3.0 Q1 Converted documentation from AirLink Communications documentation

format into Sierra Wireless documentation format. Phase I of the conversion
completed 12-27-07.
AceManager documentation has been revised.
Rev 3.0C Apr.11 3

Contents
AceManager and Sierra Wireless AirLink Modems . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ALEOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing and Running AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuration Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting to an AirLink Modem with AceManager . . . . . . . . . . . . . . . . . . . . . . . . 13

Using UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using TCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring your computer for SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuration Panel and Top Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Refresh and Refresh All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Change Password, Reset Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Reset Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Load, Save, Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Update PRL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printable view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Auto Refresh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rev 3.0C Apr.11 1

Ace Manager
Information (Info)Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
*DEVICEID? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
*NETPHONE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Information Displayed in AceManager without AT Commands Listed . . . . . . . 28
Status Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
*BOARDTEMP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
*HOSTMODE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
*NETCHAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETERR? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETIP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETOP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETRSSI? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETSERV?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*NETSTATE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
*PRLSTATUS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
+HWTEMP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
+ICCID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
+PRL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
+RCIQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
+WPNEI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Information Displayed in AceManager without AT Commands Listed . . . . . . . 32
GPS Status and Map Link (PinPoint line modems only) . . . . . . . . . . . . . . . . . . . 32
2 20070914
Contents
Common Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Enable Event Reporting = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
OPRG=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
S53=[method][d.d.d.d][/ppppp] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
&W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*DATE=[mm/dd/yyyy],[hh:mm:ss] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*DPORT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*HOSTPAP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*NETALLOWZEROIP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*NETPW=pw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
*NETPHONE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
*NETUID=uid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
*STATICIP=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
*STATUSCHK=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
*DNSn=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
*DNSUPDATE=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
*DNSUSER=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dynamic IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
*DOMAIN=name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
*IPMANAGERn=[name][IP address] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
*IPMGRKEYn=key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
*IPMGRUPDATEn=m. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
*MODEMNAME=name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
PPP/Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
*HOSTAUTH=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
*HOSTNETMASK=n.n.n.n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
*HOSTPEERIP=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
*HOSTPRIVIP=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
*HOSTPRIVMODE=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
*HOSTPW=string. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
*HOSTUID=string . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
PassThru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
*CSX1=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
*PTINIT=string . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
*PTREFRESH=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
*RESETPERIOD=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rev 3.0C Apr.11 3

Ace Manager
*SMTPADDR=[d.d.d.d][name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
*SMTPFROM=email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
*SMTPPW=pw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
*SMTPSUBJ=subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
*SMTPUSER=user. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
DAE=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
*DATZ=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*IPPING=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*IPPINGADDR=[d.d.d.d][name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*MSCIUPDADDR=name[/port] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*MSCIUPDPERIOD=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*NETWDOG=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
*SNMPCOMMUNITY=string . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*SNMPPORT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*SNMPSECLVL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*SNMPTRAPDEST=host/[port] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*SNTP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*SNTPADDR=[d.d.d.d][name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
*TELNETTIMEOUT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
*TPORT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
*TQUIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FM=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Fn=[d.d.d.d] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Firewall Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Number of PF Enteries = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Public Port = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Host/IF = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Host IP = d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Private Port = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
*DBGCOMMLVL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
*DBGIPLVL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
*DBGPPPLVL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4 20070914
Contents
PinPoint Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
DTRI=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
RTSI=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
#IG=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
*MF=hh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
*PGPS=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
*PPCOM1000=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
*PPDEVID=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
*PPDIST=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
*PPFLUSHONEVT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
*PPGPSDATUM=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
*PPGPSSENTENCES=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
*PPGPSR=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
*PPIGNOREIP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPINPUTEVT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPIP=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPLATS=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPLATSEXTRA=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPLATSR=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
*PPMAXRETRIES=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPMINTIME=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPODOM=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPODOMVAL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPPORT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPREPORTINPUTS=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
*PPSNF=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
*PPSNFB=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
*PPSNFM=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
*PPSNFR=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
*PPTAIPID=nnnn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
*PPTCPPOLL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
*PPTIME=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
*PPTSV=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
*UDPRGPS=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
*PGPSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
*PGPSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rev 3.0C Apr.11 5

Ace Manager
Telemetry and Addr List Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

IPL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
MVLEN=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
MVMSK=hh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
MVOFF=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
MVOPT=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
MVTYP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
RKEY=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Addr List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
MLISTid=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
MLISTXhexid=d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
I/O Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
*ANALOGINn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
*DIGITALINn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
*IOSTATE=n,s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
1x/EV-DO Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
+CTA=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
$QCMIP=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
~NAMLCK=nnnnnn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
*AUTOPRLFREQ=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
*EVDODIVERSITY=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
NAI = [name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PHA = d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SHA = d.d.d.d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
MHSS = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
MASS = n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
HSDPA/EDGE/GPRS Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
*NETAPN=apn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
+CGQMIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
+CGQREQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
+COPS=mode,[format][,oper] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Running Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Download Diagnostics Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
6 20070914
Contents
Erase the Modems Non-Volatile Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Modem Doctor USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Put the Modem in SOS mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Advanced SMS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Rev 3.0C Apr.11 7

Ace Manager
8 20070914
1: AceManager and Sierra Wireless 1
AirLink Modems
ALEOS
Installing and Running
AceManager AceManagerprovidesagraphicaluserinterfacetotheconfigu
Menus rationoptionsofSierraWirelessAirLinkmodems.With
AceManager,youdontneedaterminalconnectionorto
rememberATcommandsandtheirparametersorevenwhich
commandsareapplicabletowhichmodemmodel.
AceManagerwilldetectyourmodemmodelandeventhe
currentlyinstalledfirmwareandonlyprovideaccesstothe
commandsapplicabletoyourmodeminaneasytouse
interface.
Tip: AceManager is the renamed Wireless Ace. Ace Manager has the
same functionality that Wireless Ace did in the past.
TheGroupchaptersofthisUserGuidecorrespondtothe
MenuoptionsinAceManager.Notalloptionsareavailablefor
allmodemsorcommunicationtechnologies.Formorein
depthinformationaboutoptionsonthemenus,youmaywish
torefertotheUserGuideforyourmodem.
Note: Modem user guides are available at http://

www.sierrawireless.com/support/AirLink/. Look under Current
Products, to find the User Guide specifically for your modem.
ALEOS
ALEOS,theembeddedcoretechnologyoftheSierraWireless
AirLinkproduct,simplifiesinstallation,operationandmainte
nanceofanydeployment,andprovidesanalwayson,always
awareintelligentconnectionformissioncriticalapplications.
ALEOSenables:
PersistentNetworkConnectivity
OverTheAir(OTA)Upgrades
WirelessOptimizedTCP/IP
RealTimeNotification
Rev 3.0C Apr.11 9

Ace Manager
ExtensiveMachineProtocols
PacketLevelDiagnostics
DeviceManagement&Control
ProtocolSpoofing
Installing and Running

AceManager
AceManagerisavailableforfreefromAirLinkandcanbe
downloadedfromhttp://www.sierrawireless.com/support/
AirLink/Wireless_Ace.aspx.
Oncetheapplicationisinstalled,youcanrunitfromyour
Startmenuorfromtheicononthedesktop.
1. Start AceManager
Start>AllPrograms>AirLinkCommunications>AceManager
Note: AceManager requires the WhenyoufirstopenAceManager,theworkareawillbe

Microsoft .NET Framework and empty.Youwillneedtoconnecttoamodembeforeanyofthe
Microsoft Windows 98, Windows sidemenuoptionswillbecomeavailable.Connectingtoa
2000, Windows XP, or later. modemiscoveredinthenextchapter.
You can obtain the Microsoft
.NET Framework from Microsoft Tip: The AT Commands listed in AceManager are the same
at: http://www.microsoft.com/. commands you could use if you used Telnet or direct serial communi-
cation to contact the modem. In some cases, though, there may be
fewer options available in AceManager. Only options available in
AceManager are covered in this guide. For all AT commands
available for your modem, consult the modem user guide.
Menus
TherearetwomenusforAceManager.TheConfiguration
Panel,availableatalltimesandforallmodems,andtheGroup
Tabswhichvariesdependingonthemodemmodeland
cellulartechnology.
Configuration Panel
TheiconmenuacrossthetopistheConfigurationPanelwith
smallertextmenuofadditionaloptionsabove.
10 20070914
AceManager and Sierra Wireless AirLink Modems
Figure 1-1: Configuration Panel
Thechapterlayoutofthisguidecorrespondstothemain
grouptabs:
InfoandStatus PinPoint
Common I/O
Logging TelemetryandAddress
List
CellularTechnology
(CDMA,EVDO,
HSDPA,EDGE/GPRS,
etc.
Clickondesiredgrouptabtoseerespectiveparametersand
detailsontherightsideofthepane.
Figure 1-2: Groups
ThefirstcolumnofthedisplayforeachtabistheAT
Command.
Rev 3.0C Apr.11 11

Ace Manager
Thesecondcolumnofthedisplayisthenameofthe
command.
Thethirdcolumnofthedisplayisthecurrentvalueinthe
modem.
Thelastcolumniswhereyouwouldenterthenewvalue
forthemodemsconfiguration.
Somecommandscanbechangedwithavaluetypedintothe
NewValuecolumn.Othercommands,thosewithspecific
parameters,offeradropdownmenuforintheNewValue
column.
Figure 1-3: AceManager New Value
12 20070914
2: Connecting to an AirLink Modem 2
with AceManager
Using UDP
Using TCP
Using SMS
Using PPP
Using Ethernet
Connecting
Oneofthefirstthingsyouwillgenerallywanttodoafter
startingAceManagerisconnecttoamodem.ClicktheConnect
iconintheConfigurationPaneltoopentheconnectionoptions
dialoguebox.YoucanalsouseConnectfromtheModem
menuoption.
Figure 2-1: Connect
Is your computer directly connected to the modem using a serial

cable, an Ethernet cable, or a USB cable? Or do you need to access
the modem remotely?
The connection method you select depends on how your modem is

connected to your computer or if you are accessing the modem
remotely. The connection method may also affect the configuration
options available.
Tip: If you have used AceManager before to connect to your modem,

click on the arrow beside the Connect icon to use the same
connection settings.
Figure 2-2: Previous Connections
Rev 3.0C Apr.11 13

Ace Manager
Tip: If you want to connect to your modem remotely, you will need to
make sure your computer can access the cellular network to which
you modem is connected. To test if you can reach the modem you
can Ping the IP or fully qualified domain name of the modem (i.e. if
you are using IP Manager).
Pingisacommandusedfromyourcomputer.Toping,open
upacommandpromptwindow(Start>AllPrograms>Acces
sories>CommandPrompt)andtypepingwiththeIPaddress
orthefullyqualifieddomainnameofthemodem(i.eping
64.163.70.22orpingmodemname.eairlink.com).
SomecellularcarriersblockPingintotheirnetwork.Evenif
youcannotPingyourmodem,youshouldstillbeableto
connecttoitremotelyifitisregisteredandoperatingnormally
andhasanInternetaccessibleIPaddress.
Note: For all connection methods, the default password for the
modem (12345) will be entered. If you previously changed the
password in the modem, you will need to type in the changed
password.
Using UDP
Ifyourmodemisnotconnectedtoyourcomputerdirectly,you
canusethisoptiontoremotelyconnectthroughyourcellular
service.TypeintheIPAddressordomainnameofyour
modem(ifyouareusingIPManagertoconverttheIPaddress
toaname)andenterthepassword.Ifyouhaveused
AceManagerbefore,youcanselectapreviouslyusedaddress
ornamefromthedropdownmenu.
IfyouhaveaSierraWirelessAirLinkmodemwithanEthernet
port,youcanuseUDPtoconnecttoyourmodemifitis
connecteddirectlytoyourcomputerwithanEthernetcable
(youmayneedacrossovercableforaRavenEorPinPointE).
FortheAddress,enterthe*PEERIPofthemodem
(192.168.13.31isthedefault)..
Note: If you use a firewall, the UDP port range 17300-17400 must be
unblocked to use UDP to send/receive data to the modem.
14 20070914
Connecting to an AirLink Modem with AceManager
Figure 2-3: UDP
Using TCP
canusethisoptiontoconnectremotelythroughyourcellular
service.TypeintheIPAddressordomainnameofyour
modemandenterthepassword.IfyouhaveusedAceManager
before,youcanselectapreviouslyusedIPornamefromthe
dropdownmenu.
IfyouhaveaPinPointX,RavenX,RavenE,orPinPointE
modem,youcanuseTCPtoconnecttoyourmodemifitis
connecteddirectlytoyourcomputerwithanEthernetcable.
FortheAddress,enterthe*PEERIPofthemodem
(192.168.13.31isthedefault).
Note: If you use a firewall, the TCP port 8088 must be unblocked to
use TCP to send/receive data to the modem.
Figure 2-4: TCP
Rev 3.0C Apr.11 15

Ace Manager
Using SMS
canaccessitremotelyusingtheSimpleMessageprotocol
(SMS)throughyourcellularserviceusingavalidemail
accountonyourcomputer.Selectyourcellularcarrierfrom
thelistandtypeinyourmodemsphonenumber(MDN)and
password.IfyouhaveusedAceManagerbefore,youcanselect
apreviouslyusedphonenumberfromthedropdownmenuor
typeinanewone.
Note: .If this is the first time you have used SMS with AceManager,
you will need to set up the SMS/email configuration. See below,
Configuring your computer for SMS.
Figure 2-5: SMS
Configuring your computer for SMS

IfyouhaventeverusedSMStoconnecttoamodemwith
AceManager,youwillneedtosetuptheSMTPconfiguration.
SMSisSimpleMessagingServiceandSMTPisSimpleMail
TransportProtocol,standardemail.AceManagerusesyour
emailaccounttosendmessagestothemodemandreceive
messagesback.
Caution: Some mail servers will not allow relaying (sending

messages through them). If your mail server settings do not allow
relay, you will not be able to send SMS messages to the modems.
Note: You may need to disable the virus scanner or firewall software
on your computer in order to connect to the modem using SMS.
Usingthemenuatthetop,selectToolsandthenOptions.
16 20070914
Figure 2-6: Tools > Options
Figure 2-7: SMS: SMTP Configuration
TosetuptheSMSAccess,youwillneedtoknowtheSMTPor
emailsettingsforyourownemailaccount.Youmaybeableto
findmanyofthesesettingsinyouremailapplication(suchas
OutlookorOutlookExpress)orfromyourNetworkAdminis
tratororISP.
Note: The optional fields are not required by all mail servers;
however they may be required for the one you are using. Check with
your Network Administrator or ISP.
TheSMTPserveristhemailserverwhereyouremailis
normallysentto/fromyourcomputer.Oftentheservername
willstartwithsmtpormailandwillgenerallyhaveadomain
namethesameasyourISP(ornetwork)oranabbreviated
versionwith.comor.netattheend(suchasmail.ispname.com
orsmtp.domain.net).
Rev 3.0C Apr.11 17

Ace Manager
Theusernameandpasswordaretheusernameandpassword
youusetogetorsendemail.Thismightalsobethesame
passwordyouneedtousetologontotheInternetoryour
localnetwork.ForsomeISPsornetworks,youmaynotneeda
passwordtousetheSMTPserverforSMS.
TheHostIPistheIPofthecomputeryouareusingtocontact
themodem.Thisisforreturnmessagesandmodemmaybe
abletodetermineitwithouttheneedtosetitspecifically.Use
thissettingonlyifyouarehavingproblemscommunicating
withthemodem.
Tip: If you dont know the IP of your computer (i.e. you are on a
network where your IP is assigned dynamically), you can use http://
checkip.dyndns.org/ to show you the IP you are using on the Internet.
Note: If you are on a network Using PPP

which uses NAT to allow several
computers to use the same Ifyourmodemisconnectedtoyourcomputerwithaserial
Internet connection, you will cable(RavenX,PinPointX,PinPoint,orRaven),youcanuse
need to have the NAT device thisoptiontoconnectdirectly.Fromthedropdownmenu,
forward ports 17300 to 17400 to selecttheCOMport(serialport)towhichthemodemis
your computer. connectedonyourcomputerandenterthepassword(default
is12345).
Note: If you need to by-pass the current configuration of the modem,

you can use SOS Mode while you connect.
Figure 2-8: PPP
Tip: You can use PPP to connect to a modem with USB if the USB
port on the modem is configured to work as a virtual serial port. You
cannot use SoS Mode with a USB connection.
18 20070914
Using Ethernet
IfyourmodemisconnectedtothesameLocalAreaNetwork
(LAN)asyourcomputer,suchasinanofficewithmany
computersandotherdevicesconnectedtogetherbyhubsand/
orswitches,youcanusethisoptiontoconnecttothemodem.
Whenyouselectthisoption,AceManagerwillattempttofind
themodembyscanningtheLANsoyoudontneedtoknow
theIPofthemodem.Enterthepasswordafterthemodemis
discovered.
Caution: You can only use Ethernet to connect to a Raven X,

PinPoint X, Raven-E, or PinPoint-E which is connected directly to your
computer with an Ethernet cable (you may need a cross-over cable) if
your computer has a static IP and is on the same subnet as the
modem.
Note: If the modem is not connected directly to your computer but

connected to a hub, switch, or router to which your computer is
connected as well, AceManager may be blocked by the hub, switch,
or router from scanning the physical part of the network where the
modem is connected.
Figure 2-9: Ethernet
Connecting
Afteryouselectyourconnectionmethod,clickOKtobeginthe
connection.
ThestatusbarbelowtheConfigurationPanelwillshowthe
progressoftheconnection.Theprogresswillshowhowthe
connectionisbeingestablished(intheexample,DirectPPP)
withthespeedandthenanindicationofhowmanybytesof
Rev 3.0C Apr.11 19

Ace Manager
existingconfigurationinformationhavebeendownloaded
fromthemodem.Whenthemodemisconnected,thestatus
barwillbecomeblankandthepagefortheInfogroupwillbe
displayed.
2
3
Figure 2-10: Connection Status progression
20 20070914
3: Configuration Panel and Top Menu 3
Refresh and Refresh
All
Write
Reset
Change Password,
Reset Password
Disconnect
Load, Save, Copy
Clear
Update PRL
Printable view
Auto Refresh
Help
TheConfigurationPanel,therowoficonsatthetopofthe
interfaceandmenuacrossthetop,hasbasicoptionswhichare
availableforallmodemtypes.
Figure 3-1: Configuration Panel
Refresh and Refresh All

Afteryouhavetypedinvaluestothecommandfields,ifyou
needtoresettheAceManagerinterfacetothecurrentvaluesin
themodem,youcanRefreshorRefreshAll.Refreshwill
refreshtheview(resetthevaluesforthecommandstothose
currentlyinthemodem)ofonlythecurrentmenutab.Refresh
Allwillresetallmenutabs.
YoucanalsouseRefreshGroup(affectsonlythecurrenttab)
andRefreshAllfromtheModemmenuoption.
Write
Tosaveanychangedvalues,clicktheWritebutton.Thiswill
writeanyparametersenteredintheNewValuefieldsofall
tabsintothemodemconfiguration,notjustthetaborpageyou
arecurrentlyviewing.
Rev 3.0C Apr.11 21

Ace Manager
YoucanalsouseWritefromtheModemmenuoption.
Reset
Resetwillrestartthemodem.Theotherwaystoresetthe
modemarebypressingtheresetbuttononthefrontofthe
modemorremovingthepowerfromthemodem.
Note: It is generally best to reset the modem after you have made
configuration changes and written them to them to the modem so the
changes can take effect. Some changes require a reset to take effect
others do take effect immediately.
YoucanalsouseResetfromtheModemmenuoption.
Change Password, Reset Password

Tochangethepasswordinthemodem,useModem>Change
Password.Thiswillopenadialogboxforyoutoputinthe
newpasswordandconfirmyourdesirednewpassword.
Figure 3-2: Change Password
Reset Password
Reset Password,whileyouareconnectedtothemodem,will
resetthepasswordtothedefault:12345.If,however,youare
notconnectedtoamodem,youcanuseResetPasswordto
obtaindailypasswordinordertoaccessamodemforwhich
youhaveforgottenthepassword.
22 20070914
Configuration Panel and Top Menu
WhenyouselectReset Passwordwhilenotconnectedtoa
modem,youwillbeshownachallengecode.
YouneedtocontactSierraWirelessSupport,eitherbyphoneor
email.SierraWirelessSupportwillrequestthatyouemail
themtheChallengeCodealongwithyournameandyour
companysname.EntertheDaily Passwordyouaresuppliedby
Supporttoaccessthemodem.
Figure 3-3: Challenge Code
Note: The Daily Password will Disconnect

only work for the modem you
requested, the copy of DisconnectfromaPPPconnectiontothemodem.
AceManager you used to obtain
the Challenge Code, and only for YoucanalsouseDisconnectfromtheModemmenuoption.
the specific time (approximately
24 hours). Daily password Note: Disconnect will be greyed out and unavailable if you connect
requests are logged by AirLink to the modem remotely or with any method other than PPP.
Support.
Load, Save, Copy

Youcansavethevaluescurrentlypresentinyourmodemtoa
Template.ThetemplateisanXMLfile.Youcanusethe
templatetosavecurrentvaluesbeforemakingchangesoruse
thesavedsettingsfromonemodemtoimporttointoanother.
WithCopy,allofthevaluescurrentlyconfiguredinthe
modemarecopiedintotheNewValuefieldsallowingallthe
currentvaluestobesavedtoatemplate.Alltabswillbe
copied,notjusttheonecurrentlyinview.
Rev 3.0C Apr.11 23

Ace Manager
Savewillsaveallthetabsatonce,notjusttheonecurrentlyin
view.Youwillbepromptedforalocationandfilenameto
savethetemplateas.
LoadwillloadapreviouslysavedAceManagertemplate.You
willbepromptedforalocationofpreviouslysavedtemplates.
Tip: If you are intending to make a template to use with other

modems, after you Copy to set the new values, you should go through
every tab to erase the settings specific to one modem such as
*NETPHONE, *NETUID, *NETPW, etc.
Figure 3-4: Load
Tip: AceManager templates can also be used with Ace Net to

configure several modems at the same time. Ace Net is a separate
application available from your Airlink representative.
24 20070914
Configuration Panel and Top Menu
Figure 3-5: AceNet: Load Template
LoadTemplate,SaveTemplate,andCopyAllarealsooptions
fromtheTemplatemenuoption.
Clear
ClearwillremoveallvaluesfromtheNewValuefields.All
tabswillbecleared,notjusttheonecurrentlyinview.
YoucanalsouseClearNewfromtheTemplatemenuoption.
Update PRL
AceManagercanbeusedtoupdatethePRLina1xorEVDO
modemwhetheritisconnectedlocallyorremotely.
Caution: To use this feature, your ALEOS version needs to be

200512A or later.
WhenyoustarttheUpdatePRLfeature,PRLspecificinfor
mationwillbedisplayed:theCarrier,thecurrentPRLinthe
modem,thePRLversionfortheupdate,andtheMaster
SubsidiaryLock(MSL).
Rev 3.0C Apr.11 25

Ace Manager
Figure 3-6: Update PRL
IfthePRLversiontoapplyisdisplayedasONLINE,thePRL
willbeupdatedOvertheAir(OTA)directlyfromthecarrier.
NotallcarrierssupportOTAPRLUpdates.Otherwise,the
PRLwillbeupdatedtotheonepresentinthePRLfolderof
theAceManagerinstalledfolder(i.e.C:\Program
Files\AirLink\AceManager\PRL).
YoucanalsouseUpdatePRLfromtheModemmenuoption.
Printable view
PrintableViewopensanInternetExplorerwindowwiththe
currentvaluesofthecommandsonalltabsdisplayedina
readonlyformatwhichcanbeprintedusingtheweb
browsersprintcontrols(i.e.File>Print).
Auto Refresh
AutoRefreshallowsAceManagertoautomaticallygetnew,
currentdataforstatusandparametersettings.Thiswillnot
affectanynewvaluesyouhaventyetwrittentothemodem.
Help
ThehelpmenugivesyouquickaccesstothisUserGuideas
wellasinformationabouttheversionofAceManager.
26 20070914
4: Information (Info)Group 4
ThecommandsintheInfogrouphavereadonlyparam
eters.Theyonlyprovideinformationaboutthemodem.The
commandsdisplayedinAceManagerandtheresultsofthose
commandsdependsonthemodelofthemodem.Someofthe
informationdisplayedinthisgroupdoesnotcorrespond
directlytoATcommands.
Figure 4-1: AceManager : Info
*DEVICEID?
The64bitdeviceIDthemodemusestoidentifyitselftothe
cellularnetwork.
*NETPHONE?
Themodemsphonenumber,ifapplicableorobtainable.
In
n=0:Productname(forexample,RavenX).
n=1:Themodemsfirmware(ALEOS)version,hardware
ID,andcopyright.
Rev 3.0C Apr.11 27

Ace Manager
n=2:Theinternalhardwaresfirmwareversionand
relevanthardwareID.
n=3:Thehardwaremodulesuniqueidentification
numberorserialnumber.
Information Displayed in AceManager

without AT Commands Listed
VersionsofALEOS,internalhardware,boot,andMSCI:
Versionsofinternallyconfiguredhardwareandsoftware.
28 20070914
5: Status Group 5
MostofthecommandsintheStatusgrouphavereadonly
parametersandprovideinformationaboutthemodem.The
StatusGrouphasmorefieldsthatcanbedisplayedonmost
screens.Youcaneitherresizeyourwindoworusethescroll
baronthesidetodisplaytheremainder.
Figure 5-1: AceManager : Status
*BOARDTEMP?
Thetemperature,inCelsius,oftheinternalhardware.
*HOSTMODE?
Thecurrenthostmode(AT,PPP,UDP,etc.).Ifthemodemis
notinATmode,telnetintothemodemtoexecutethis
command.
Rev 3.0C Apr.11 29

Ace Manager
*NETCHAN?
Thecurrentactive1x/CDMAchannelnumber.
*NETERR?
ThenetworkframeforCDMAorEVDOorbiterrorratefor
EDGEorGPRS.
*NETIP?
Note: If there is no current ThecurrentIPaddressofthemodemreportedbytheinternal

network IP address, 0.0.0.0 may module,generallyobtainedfromyourcellularcarrier.Thisis
be displayed. theaddresscancontactthemodemfromtheInternet.
Tip: Use *NETALLOWZEROIP if you need to allow the display of an

IP ending in a zero.
*NETOP?
Thecurrentcellularcarrierfromthemodemsfirmware
version,forexample,Sprint,Verizon,AT&T,TELUS,Bell
Mobility,etc.
*NETRSSI?
ThecurrentRSSI(ReceiveSignalStrengthIndicator)ofthe
modemasanegativedBmvalue.
Tip: The same information is displayed with the command S202?.
*NETSERV?
Thetypeofservicebeingusedbythemodem,forexampleEV
DORevAorHSDPA.
*NETSTATE?
Thecurrentnetworkstate:
ConnectingToNetwork:Themodemisintheprocessof
tryingtoconnecttothecellularnetwork.
NetworkAuthenticationFail:Authenticationtothe
cellularnetworkhasfailed.Verifysettingstoactivatethe
modem.
DataConnectionFailed:Themodemfailedtoconnect,
anditisnowwaitingasettimeintervalbeforeitattempts
toreconnect.Verifysettingstoactivatethemodem.
30 20070914
Status Group
NetworkNegotiationFail:Networkconnectionnegoti
ationfailed.Thisisusuallytemporaryandoftenclearsup
duringasubsequentattempt.
NetworkReady:Themodemisconnectedtothe1x
cellularnetworkandreadytosenddata.
NetworkDormant:Theisconnectedtothe1xcellular
network,butthelinkisdormant.Itwillbewokenup
whendataissentorreceived.
NoService:Thereisnocellularnetworkdetected.
HardwareReset:Theinternalmoduleisbeingreset.This
isatemporarystate.
*PRLSTATUS?
ThestatusofthemostrecentPRLUpdate.CDMAorEVDO
Only.
0:None
1:InProgress
2:Success
Anyothervalue:Failure
+HWTEMP?
Displaystheinternaltemperatureoftheradiomodulein
degreesCentigrade.1xandEVDOOnly.
+ICCID
SubscriberIdentityModuleID.GPRSorEDGEOnly.
+PRL?
PreferredRoamingList(PRL)version.CDMAorEVDOOnly.
+RCIQ
CurrentCellInfoInformation.GPRSorEDGEOnly.
+WPNEI
ThecurrentIPaddressofthemodemreportedbytheinternal
module,generallyobtainedfromyourcellularcarrier.Thisis
theaddresscancontactthemodemfromtheInternet.iDEN
Only.
Note: If there is no current network IP address, 0.0.0.0 may be

displayed.
Rev 3.0C Apr.11 31

Ace Manager
Information Displayed in AceManager

without AT Commands Listed
BytesandPacketsReceivedandSent:Networktrafficfor
theapplicableport.
NumberofSystemResets:Counterofthenumberof
systemresetsoverthelifeofthemodemorsincethe
configurationwasreset.
BadPasswordCount:Counterofthenumberofbad
passwordattempts.
IPRejectCountorLog:RejectedIPData.
TemperatureoftheInternalHardwareModule:The
temperatureoftheinternalradiomodule.
GPSinformation:Numberofsatellites,GPSFix(0=No
Fix,1=GPSFix,2=WAAS),latitude,andlongitude.
GPS Status and Map Link (PinPoint line

modems only)
Note: The map feature will only NexttothedisplayedinformationoftheLatitudeand

work if you have access to the Longitude,thereisalinktoanexternalmapwhichwill
Internet on your computer either visuallyplacethecoordinates.Whenyouclickthemaplink,it
through the modem or separate willopenyourdefaultwebbrowserwiththemaplocation
from the modem. highlighted.
Figure 5-2: AceManager : Map link
32 20070914
Status Group
Figure 5-3: Map View
Rev 3.0C Apr.11 33

Ace Manager
34 20070914
6: Common Group 6
ThegroupsundertheheadingCommonencompassthose
commandsthatarecommontomostSierraWirelessAirLink
modems.
Misc (Miscellaneous)
ThecommandsoftheMiscgroupareavarietyofcommands
thatdontdirectlyfitinothercategories.
Figure 6-1: AceManager : Misc
Enable Event Reporting = n

EnableordisableEventReporting,byselectingeither1Turn
onERor0TurnoffER.Ifyouchoosetoenable,clickonWrite
andthenRefreshalltoseealltheERfields.
n=0:Disables
n=1:Enables
OPRG=n
Enables/disablesovertheairfirmwareupgradingoftheyour
modem.WhenSierraWirelessreleasesanewversionof
ALEOS,youcanupgradeyourremotemodemswithOPRG
enabled.
n=0:Disables
n=1:Enables
S53=[method][d.d.d.d][/ppppp]
DestinationIPaddress,port,andmethod.Theseareusedas
defaultsfortheD(Dial)ATcommand.
method=P:UDP
method=T:TCP
method=N:Telnet
d.d.d.d=IPaddressordomainname
ppppp=theportaddress
Examples:
ATS53=T192.168.100.23/12345
ATS53=foo.earlink.com
TelnettothespecifiedIPatport12345.
ATS53=192.168.100.23/12345
QuerythespecifiedIPatport12345.
ATS53=/12345
Rev 3.0C Apr.11 35

Ace Manager
Queryport12345.
Z
Resettheyourmodem.InAceManager,thiscommandis
performedwiththeResetoptiononthetoolbar.
Tip: *DATZ=1 will disable Z.
&W
Writesallchangedmodemsettings.Ifthiscommandisnot
issued,anymodifiedvalueswillrevertbacktotheirprevious
valuesatmodemreset.CannotbeconfiguredinAceManager.
*DATE=[mm/dd/yyyy],[hh:mm:ss]
Setsandqueriestheinternalclock.Eitherthedateandtime
canbespecified,orsimplyoneofthetwocanbespecifiedin
whichcasetheunspecifiedvaluewillremainunchanged.The
dateandtimearealwaysspecified24hournotation.
mm/dd/yyyy=dateinmonth/day/yearnotation
hh:mm:ss=timein24hournotation
*DPORT=n
ThemodemsDevicePortwhichthemodemislisteningonfor
inboundpackets/data/polls.Canalsobesetwiththecommand
S110.
n=165535
*HOSTPAP=n
UsePAPtorequesttheuserloginandpasswordduringPPP
negotiationonthehostconnection.
n=0:DisablePAPrequest(Default).
n=1:TakesuserloginandpasswordfromWindowsDUN
connectionandcopiesto*NETUIDand*NETPW.
*NETALLOWZEROIP=n
AllowsthedisplayedIPaddressin*NETIPtoendinzero(ex.
192.168.1.0).
n=0:Donotallow.
n=1:Allow.
*NETPW=pw
Thepasswordthatisusedtologintothecellularnetwork,
whenrequired.
pw=password(30charactersmaximum)
36 20070914
Common Group
*NETPHONE?
Themodemsphonenumber,ifapplicableorobtainable.

*NETUID=uid
Theloginthatisusedtologintothecellularnetwork,when
required.
uid=userid(upto64bytes)
*STATICIP=d.d.d.d
SetthestaticIPrequiredtobereceivedfromthenetwork.If
themodemdoesnotgetthisIPaddressfromthenetwork,it
willresettheinternalhardwareandtryagain.Thedefaultis
0.0.0.0,whichallowsanyIPaddressfromthenetwork.
d.d.d.d=IPaddress
Example:
AT*STATICIP=192.168.1.23
Caution: STATICIP does not set the IP address of the modem, it

merely tells the modem which IP address to expect. If the expected IP
address is not granted while registering on the cellular network, the
modem will try to register on the network again until it receives that IP
address. If your account is set up for a dynamic IP address and you
set an address for *STATICIP, you may not be able to register on the
network at all since there is no guarantee you will receive the same
dynamic IP address again.
*STATUSCHK=n
ChecksifanSMSmessagehasbeenreceivedbythemodem.
n=1255:Secondsbetweenchecks.
n=0:Nevercheck.
DNS
Thisgroupincludescommandsspecifictothemodembeing
abletousedomainnamesinsteadofIPaddressesforother
configurationoptions.
Rev 3.0C Apr.11 37

Ace Manager
Figure 6-2: AceManager : DNS
*DNSn=d.d.d.d
QueriestheDNSaddresses.Yourcellularcarrierprovidesthe
DNSaddresseswhileyourmodemisregisteringontheir
network.
n=1or2:FirstandsecondDNSaddress.
d.d.d.d=IPaddressofdomainserver.
*DNSUPDATE=n
IndicateswhetherthemodemshouldsendDNSupdatestothe
DNSserverspecifiedby*DNSUSER.Theseupdatesareasper
RFC2136.Theyarenotsecureandarerecommendedonlyfora
privatenetwork.Inapublicnetwork,theIPLoggerservices
shouldbeusedinstead.
n=0:DNSupdatesdisabled(Default).
n=1:DNSupdatesenabled.
*DNSUSER=d.d.d.d
SetsauserprovidedDNStoqueryfirstwhenperforming
nameresolutionsinthemodem.
d.d.d.d=IPaddressofdomainserver
Dynamic IP
ThisgroupincludescommandsspecifictodynamicDNS.
DynamicDNSallowstheyourmodemtouseadynamicIP
addressaccount,withanIPaddressthatcanchangeeachtime
youconnect,andstillallowyoutouseafullyqualifieddomain
nametocontacttheyourmodemusingIPManagerrunningon
aserverwithadynamicDNSupdater.
38 20070914
Common Group
Figure 6-3: AceManager : Dynamic IP
*DOMAIN=name
Domain(ordomainzone)ofwhichtheyourmodemisapart.
Thisvalueisusedduringnameresolutionsifafullyqualified
nameisnotprovidedandalsoforDNSupdates.Thisvalue
canbeupto20characterslong.
name=domainname(i.e.eairlink.com)
If*DOMAIN=eairlink.com,thenwhenATDT@remote1is
entered,thefullyqualifiednameremote1.eairlink.comwillbe
usedtoperformaDNSquerytoresolvethenametoanIP
address.
Tip: Only letters, numbers, hyphens, and periods can be used in a

domain name.
*IPMANAGERn=[name][IP address]
SetsadomainnameorIPaddresstosendIPchangenotifica
tionsto.UptotwoindependentIPManagerserverscanbeset,
usingeitherAT*IPMANAGER1orAT*IPMANAGER2.
Updatestoaservercanbedisabledbysettingthatentryto
nothing(forexample,AT*IPMANAGER1=).
n=1:FirstIPManagerserver.
n=2:SecondIPManagerserver.
name=domainname
*IPMGRKEYn=key
Setsthe128bitkeytousetoauthenticatetheIPupdatenotifi
cations.Ifthekeysvalueisallzeros,adefaultkeywillbe
used.IfallthebytesinthekeyaresettoFF,thennokeywillbe
used(i.e.theIPchangenotificationswillnotbeauthenticated).
AT*IPMGRKEY1isusedtosetthekeytousewith
AT*IPMANAGER1,whileAT*IPMGRKEY2isusedtothekey
withAT*IPMANAGER2.
Rev 3.0C Apr.11 39

Ace Manager
key=128bitkeyinhexadecimal[32hexcharacters]
*IPMGRUPDATEn=m
SetsthenumberofminutestoperiodicallysendanIPupdate
notificationtothecorrespondingserver.Thiswilloccurevenif
theIPaddressoftheyourmodemdoesntchange.
*IPMGRUPDATE1isusedtosettherefreshrateto
*IPMANAGER1,while*IPMGRUPDATE2isusedwith
*IPMANAGER2.Ifthevalueissetto0,thenperiodicupdates
willnotbeissued(i.e.IPchangenotificationswillonlybesent
whentheIPactuallychanges).
m=0,5255:Numberofminutestosendanupdate.
*MODEMNAME=name
Nameoftheyourmodem(upto20characterslong)touse
whenperformingIPaddresschangenotificationstoIP
Manager.Thevaluein*DOMAINprovidesthedomainzoneto
addtothisname.
name=modemname(forexample,mymodem)
Example:if*MODEMNAME=mymodemand
*DOMAIN=eairlink.com,thenthemodemsfullyqualified
domainnameismymodem.eairlink.com.
AutomaticallyGeneratedNames:
#I3TheESN/IMEIwillbeusedasthename.
#CCIDTheCCIDwillbeusedasthename.
#NETPHONEThephonenumberwillbeusedasthename.
Tip: Each modem using IP Manager needs a unique name. Two

modems cannot be called mymodem. One could be mymodem1
with the other as mymodem.
PPP/Ethernet
ThisgroupincludescommandsspecifictoPPP(serial)or
Ethernetconnectionsbetweentheyourmodemanda
connecteddevice.
40 20070914
Common Group
Figure 6-4: AceManager : PPP/Ethernet
n=0:Disabled(cannotbeconfiguredinAceManager).
*HOSTAUTH=n
HostAuthenticationMode:UsePAPorCHAPtorequestthe
userloginandpasswordduringPPPorCHAPnegotiationon
thehostconnection.Theusernameandpasswordsetin
*HOSTUIDand*HOSTPWwillbeused.
n=0:DisablePAPorCHAPrequest(Default).
n=1:PAPandCHAP.
n=2:CHAP
*HOSTNETMASK=n.n.n.n
Subnetmaskforthehostinterface.Allowscommunication
withasubnetbehindthehostinterface.
n.n.n.n=subnetmask,example255.255.255.0.
Rev 3.0C Apr.11 41

Ace Manager
*HOSTPEERIP=d.d.d.d
SetorquerytheIPaddressthatcanbeusedtodirectlycontact
theyourmodemonceacellularconnectionisestablished.If
thisvalueisnotspecified,192.168.13.31willbeused.
d.d.d.d=localorpeerIPaddressofthemodem.
Note: This is not normally used nor needed by user applications.
*HOSTPRIVIP=d.d.d.d
SetorquerytheprivateIPaddressthatistobenegotiatedby
the1xconnectionif*HOSTPRIVMODE=1.
d.d.d.d=IPAddress
*HOSTPRIVMODE=n
Setorquerywhetheraprivateorpublic(network)IPistobe
usedwhentheHostinitiatesa1xconnectiontothemodem.
n=0:Public(network)IPMode:WhentheHostinitiatesa
PPPconnection,thehostwillbegiventhenetworkIP
addressthatwasobtainedfromthecellularcarrierwhile
registeringonthenetwork.IfthenetworkissuesanewIP
address,thecellularconnectionwillbeclosed(sincetheIP
addresshaschanged)andhastobereinitiated.(default).
n=1:PrivateIPMode:WhentheHostinitiatesa1x
connection,thehostwillbegiventheIPaddressspecified
in*HOSTPRIVIP.Themodemwillthenperform1to1
NATlikeaddresstranslation,whichshieldstheHostfrom
networkIPchanges.
*HOSTPW=string
HostPasswordforPAPCHAP.
string=password
*HOSTUID=string
HostUserIDforPAPCHAP.
string=userid(upto64bytes)
PassThru
PassThruModeisusedtocommunicatedirectlytotheyour
modeminternalhardware.
42 20070914
Common Group
Caution: While the modem is in PassThru mode, ALEOS is disabled.

If you need to connect to the your modem while it is in PassThru
mode, you will need to do so with a terminal application. Not all
commands are available while the modem is in PassThru mode.
Figure 6-5: AceManager : PassThru
*CSX1=n
PassThruEcho:Echodatatothehost.
n=0:Datawillbepassedtothehost.
n=1:PASSTHRUmodewillechoallhostreceiveddata
andwillnotpassthedatatothemodemwhilethemodem
isnotassertingDCD.
Note: If the modem is asserting DCD, data will be passed from the
host to the modem as it normally is when *CSX1=0.
*PTINIT=string
AnyATCommandstringtobepassedtotheOEMmodule
beforeenteringPASSTHRUmode,e.g.AT&S1V1,etc.
string=ATcommand(s)
*PTREFRESH=n
NumberofminutesofinactivityinPASSTHRUmodeto
resendthe*PTINITstringtothehardwaremodule.
n=0:Disabled
n=1255minutes
*RESETPERIOD=n
InPASSTHRUmode,modemwillberesetafterthisperiodif
nodatahasbeensentorreceived.Valueisinhours.
n=0:Disabled
n=1255hours
Rev 3.0C Apr.11 43

Ace Manager
SMTP
SMTP(SimpleMailTransferProtocol)isthedefactostandard
foremailtransmissionacrosstheInternet.Theyourmodem
cansendmessagesusingSMTPifithasbeenconfiguredtouse
amailserver.
Note: You cannot send an Email with your your modem unless the
Email server you have configured allows your your modem as a relay
host. Talk to your network administrator to ensure you can send
email through the email server using your your modem.
SMS(ShortMessageService)isanotherwaytosendmessages
viathecellularnetwork.MostSMScommandsrequirethe
modemtobeinPassThrumode.
Note: SMS may not be supported by your account with your cellular
carrier.
Figure 6-6: AceManager : SMTP
*SMTPADDR=[d.d.d.d][name]
SpecifytheIPaddressorFullyQualifiedDomainName
(FQDN)oftheSMTPservertouse.
d.d.d.d=IPAddress
name=domainname(maximum:40characters).
*SMTPFROM=email
SetstheemailaddressfromwhichtheSMTPmessageisbeing
sent.
email=emailaddress(maximum:30characters).
*SMTPPW=pw
Setsthepasswordtousewhenauthenticatingtheemail
account(*SMTPFROM)withtheserver(*SMTPADDR).
pw=password
44 20070914
Common Group
Note: Not required to use SMTP settings but may be required by your
cellular carrier.
*SMTPSUBJ=subject
AllowsconfigurationofthedefaultSubjecttouseifoneisnt
specifiedinthemessagebyprovidingaSubject:xxxlineas
theinitialmessageline.
subject=messagesubject
*SMTPUSER=user
TheemailaccountusernametoauthenticatewiththeSMTP
server(*SMTPADDR)forsendingemail.
user=username(maximum:40characters).
Note: Not required to use SMTP settings but may be required by your
cellular carrier.
Other
Figure 6-7: AceManager : Other
DAE=n
ATEscapeSequencedetection.
n=0:Enable
n=1:Disable
Rev 3.0C Apr.11 45

Ace Manager
*DATZ=n
EnablesordisablesresetonATZ.
n=0:NormalReset(Default).
n=1:DisableResetonATZ.
*IPPING=n
Settheperiodtoping(ifnovalidpacketshavebeenreceived)
aspecifiedaddress(*IPPINGADDR)tokeepthemodemalive
(online).
n=0:Disablepinging(default)
n=15255minutes
Note: 15 minutes is the minimum interval which can be set for

Keepalive. If you set *IPPING for a value between 0 and 15, the
minimum value of 15 will be set.
*IPPINGADDR=[d.d.d.d][name]
SettheIPaddressorvalidinternetdomainnamefortheyour
modemtopingtokeepitselfalive(online).*IPPINGmustto
besettoavalueotherthan0toenablepinging.
d.d.d.d=IPaddress
name=domainname
*MSCIUPDADDR=name[/port]
ModemStatusUpdateAddresswhereName/Portisthe
domainnameandportofthemachinewherethemodem
statusupdateswillbesent.Thestatusparametersoftheyour
modemaresentinanXMLformat.
name=domainname
port=port
*MSCIUPDPERIOD=n
ModemStatusUpdatePeriodwherendefinestheupdate
periodinseconds.
n=0:Disabled.
n=1255seconds
*NETWDOG=n
Networkconnectionwatchdog:Thenumberofminutestowait
foranetworkconnection.Ifnoconnectionisestablished
withinthesetnumberofminutes,theyourmodemmodem
resets.
n=0:Disabled.
46 20070914
Common Group
n=minutes:Default=120min.
*SNMPCOMMUNITY=string
TheSNMPCommunityStringactslikeapasswordtolimit
accesstothemodemsSNMPdata.
string=stringofnomorethan20characters(default=
public).
*SNMPPORT=n
ThiscontrolswhichporttheSNMPAgentlistenson.
n=0:SNMPisdisabled.
n=165535
*SNMPSECLVL=n
SelectsthesecuritylevelrequirementsforSNMPcommunica
tions.
n=0:Nosecurityrequired.SNMPv2candSNMPv3
communicationsareallowed.
n=1:AuthenticationequivalenttoauthNoPrivsettingin
SNMPv3.SNMPv3isrequiredtodoauthentication,
SNMPv2ctransmissionswillbesilentlydiscarded.
n=2:Authenticationandencryption,equivalentto
authPrivsettinginSNMPv3.SNMPv3isrequiredtodo
authenticationandencryption,SNMPv2candSNMPv3
authNoPrivtransmissionswillbesilentlydiscarded.
Messagesarebothauthenticatedandencryptedtoprevent
ahackerfromviewingitscontents.
*SNMPTRAPDEST=host/[port]
ControlsdestinationforSNMPTrapmessages.Ifportis0or
hostisempty,trapsaredisabled.Trapsaresentoutaccording
totheSNMPsecuritylevel(i.e.ifthesecuritylevelis2,traps
willbeauthenticatedandencrypted).Currently,theonlytrap
thatcanbegeneratedislinkup.
host=IPaddress
port=TCPport
*SNTP=n
EnablesdailySNTPupdateofthesystemtime.
n=0:Off
n=1:On
*SNTPADDR=[d.d.d.d][name]
SNTPServerIPaddress,orfullyqualifieddomainname,to
useif*SNTP=1.Ifblank,time.nist.govisused.
Rev 3.0C Apr.11 47

Ace Manager
d.d.d.d=IPaddress
name=domainname
*TELNETTIMEOUT=n
Telnetportinactivitytimeout.Bydefault,thisvalueissetto
closetheATtelnetconnectionifnodataisreceivedfor2
minutes.
n=minutes
*TPORT=n
SetsorqueriestheportusedfortheATTelnetserver.If0is
specified,theATTelnetserverwillbedisabled.Thedefault
valueis2332.
n=0:Disabled.
n=165535
Tip: Many networks have the ports below 1024 blocked. It is recom-
mended to use a higher numbered port.
*TQUIT
Disconnectsthetelnetsession.NotavailableinAceManager..
Firewall
FirewallModecanlimitaccesstotheyourmodemfromthe
cellularnetworkandtheInternet.BasicFirewallfunctionsare
availableviaAceManager.
Caution: If you are using Firewall mode you will not be able to use
AceManager remotely or Telnet to the modem unless you are
contacting the modem from one of the configured IP addresses.
Note: Firewall mode will only prevent the your modem modem from
receiving data from those IP addresses not on the Friends List. It
cannot prevent data, such as pings, from traversing the network to the
modem which may billable traffic even though the modem does not
receive the data.
48 20070914
Common Group
Figure 6-8: AceManager : Firewall
FM=n
FirewallmodeOnlyallowspecifiedIPstoaccesstheyour
modemmodem.
n=0:DisableFirewallmode
n=1:EnableFirewallmodeOnlypacketsfromfriends
willbeaccepted,packetsfromotherIPaddressesare
ignored.
Fn=[d.d.d.d]
FriendsListIPaddress.
n=09Friendslistindex
d.d.d.d=IPaddress
Using255intheIPaddresswillallowanynumber.
Example:166.129.2.255allowsaccessbyallIPsintherange
166.129.2.0166.129.2.255.
Tip: ATF? will return a list of all the current Fn settings.
Rev 3.0C Apr.11 49

Ace Manager
Firewall Range
Youcandefinethreedifferentrangesofstartandend.AllIP
addressesbetweenthestartoftherangeandtheendofthe
rangewouldbeallowed.
Forexample,ifRange1Startwassetto192.168.13.50andthe
Range1Endwassetto192.68.13.95,thentheIPaddressof
192.168.13.100wouldnotbeallowedsinceitwouldbeoutside
oftherange;but192.168.13.75wouldbeallowed.
PortFilteringModeallowsonlythedefineduserportsandcan
blockotherports.Portfilteringcanbeconfiguredtoblock
connectionsonthespecifiedports(BlockedPorts),allow
connectionsonlyonthespecifiedports(AllowedPorts),ornot
blockorallowbasedonports(NotUsed).Eachspecifiedport
willbeallowedorblockeddependingonthePortFiltering
Mode.
Note: The Port Filtering is in addition to any port blocking or allowing

done by the cellular provider. If the port is blocked by the cellular
carrier, setting it for allowed here will have no effect since the
connection would be blocked before even reaching the your modem.
Port Forwarding
AnydatacominginonthedefinedPublicPortwillbepassed
tothecorrespondingPrivatePortconnectedtothephysical
interfacespecifiedandusingthehostIPaddress..
Note: This feature can be used only in private mode.
50 20070914
Common Group
Figure 6-9: AceManager: Port Forwarding
Note: There are no AT commands for Port Forwarding parameters,

they need to be configured using AceManager.
Number of PF Enteries = n
SetvaluetonumberofusedPortforwardrulesforperfor
mancegain.Eachforwardingentryhasfourparameters.
n=15
Public Port = n
PortnumberoftheModem/Gateway.
n=8090
Host/IF = n
Physicalconnectiontypetothemodem.(USB,Ethernet).

Host IP = d.d.d.d
IPaddressoftheconnecteddevice/computer.
d.d.d.d=IPaddress
Private Port = n
Portnumberontheconnecteddevice.
n=80
Rev 3.0C Apr.11 51

Ace Manager
52 20070914
7: Logging 7
Thisgroupincludescommandsspecifictotheinternallog.
Caution: Logging is intended for diagnostic purposes only. Extensive

use of logging features can cause degraded modem performance.
Figure 7-1: AceManager : Logging
*DBGCOMMLVL=n
SetthelogginglevelforthehostormoduleCOMport.
n=0:Nologging
n=1:HostCOMPort
n=2:ModuleCOMPort
*DBGIPLVL=n
SetsthelogginglevelfortheIPsubsystem.
n=0:Nologging
n=1:Logerrors(i.e.invalid/corruptpackets,etc.).
n=2:Logtheheaderofallreceivedpackets.Notethatthis
canquicklyexhaustavailablespacefortheeventlog.
n=3:Logtheheaderofallreceivedandsentpackets.Note
thatthiscanquicklyexhaustavailablespacefortheevent
log.
*DBGPPPLVL=n
SetsthelogginglevelforthePPPstack.
n=0:Nologging
n=1:Logclientevents(default)
n=2:Logserverevents
n=3:LogclientandServerevents
Rev 3.0C Apr.11 53

Ace Manager
54 20070914
8: PinPoint Group 8
ThisgroupincludescommandsspecifictoGPSfeaturesand
thePinPointmodemline.Ifyouarenotconnectingtoa
modemofthePinPointline,youwillnotseethisgroupinthe
menu.
Figure 8-1: AceManager : PinPoint
DTRI=n
EnablemonitoringtheDTRsignalasininputevent.PinPoint
andPinPointEonly.
n=0:DisableDTRinputmonitoring.
n=1:EnableDTRinputmonitoring.
Caution: If DTR is used as an input, DTR cannot be used for low-

power control.
RTSI=n
EnablemonitoringtheRTSsignalasininputevent.PinPoint
andPinPointEonly.
n=0:DisableRTSinputmonitoring.
n=1:EnableRTSinputmonitoring.
Rev 3.0C Apr.11 55

Ace Manager
Caution: If RTS is used as an input, hardware flow control cannot be

enabled.
#IG=n
TimeinsecondstowaitforGPSacquisitionbeforetrans
mittingathighrates.
n=seconds
*MF=hh
SetorqueryGPSformat,wherehhisahexvalue;8E(transmit
Latitude/Longitude/Direction/Velocity/Timeinbinary)or8F.
*MFissupportforlegacyGPSreportswhicharerarelyusedby
currenttrackingapplications.
hh=hexvalue
*PGPS=n
SendNMEAGPSstringsoutseriallink.SimilartoATGPS
exceptthatthe*PGPSvaluecanbesavedtoNVRAMsothatit
willcontinuetooperateafterresets.
n=0:Disabled
n=1:SendNMEAGPSstringsoutseriallink.
n=2:SendNMEAGPSstringsouttheUSBport.PinPoint
Xonly.
n=3:SendNMEAGPSstringsoutboththeserialandthe
USBport.PinPointXonly.
*PPCOM1000=n
EnablessupportforextrainputsfromaCOM1000.
n=0:Disable
n=1:Enable
Tip: If both AT*PPCOM1000=1 and AT*PPREPORTINPUTS=1 are

enabled, the PinPoint X digital inputs will be reported and the
COM1000 inputs will be ignored.
*PPDEVID=n
Whetherornottheyourmodemshouldincludethe64bit
deviceIDinitsGPSreports.*PPDEVIDMUSTbe1ifthe
modemusesaDynamicIP.
n=0:DisableID.
n=1:Enable/displayID.
56 20070914
PinPoint Group
*PPDIST=n
GPSReportDistanceIntervalin100MeterUnits(kilometer).1
mileisapproximately1600kilometers.
n=0:Disabled
n=165535
*PPFLUSHONEVT=n
Flushesstoreandforwardbufferwhenaninputevent(DTR/
RTS)occurs.
n=0:Disable
n=1:Enable
*PPGPSDATUM=n
SpecifiestheGPSdatumtouseforpositionreports.For
accurateresults,thisvalueshouldmatchthedatumusedby
receivingmappingapplication.
n=0:WGS84
n=92:NAD27
n=115:NAD83
Note: This command may not be available for your your modem
PinPoint or PinPoint-E. This requires specific internal hardware as
well as a recent version of ALEOS. All PinPoint X modems should
have this feature.
*PPGPSSENTENCES=n
SpecifiestheNMEAsentencestodisplayintheNMEAGPS
Report.
n=065535(hex)
*PPGPSR=n
GPSreporttype.
n=0:Uselegacyreportsspecifiedin*MFvalue.Note:
Mustalsohave*PPDEVID=0.
n=0x11:StandardGPSReport
n=0x12:StandardGPSReport+UTCDate
n=0x13:StandardGPSReport+UTCDate+RFdata
n=0xE0:GGAandVTGNMEAreports
n=0xE1:GGA,VTGandRMCNMEAreports
n=0xF0:TAIPreports
n=0xF1:CompactTAIPdata
Rev 3.0C Apr.11 57

Ace Manager
*PPIGNOREIP=n
Whenenabled,ignoreATSServerIP(*PPIP)updatesinRAP.
n=0:UseATSServerIPupdates.
n=1:IgnoreATSServerIPupdates.
*PPINPUTEVT=n
Enablesendinginputchangesasevents(differentreport
types).
n=0:Disable
n=1:Enable
*PPIP=d.d.d.d
IPaddresswhereGPSreportsaresent(ATSServerIP).Also
see*PPPORT.
d.d.d.d=IPaddress
Example:
AT*PPIP=192.100.100.100
*PPLATS=n
LocalATSCausesGPSreportstoalsobesentouttheserialor
Ethernetlinkeverynseconds,whenthereisaPPPconnection
totheserialhostoraconnectiontotheEthernetportisestab
lished.
n=0:Disable
n=1255seconds
Tip: Sends to the PPP peer IP S110 with the Destination Port number
S53.
*PPLATSEXTRA=n
HavelocalATSreporting(LATS)sendupto7extracopiesofa
GPSreporttothesubsequentports.
n=0:Justtheoriginalreportissent(default).
n=17:SendGPSreportcopiestothatnumberofports.
Example:IfAT*PPLATSEXTRA=7andtheportinS53is1000,
thenGPSreportswillbesenttoports10001008.
*PPLATSR=n
IndicatesthetypeofGPSreporttosendtothelocalclient
(PPP/SLIPpeer).See*PPGPSR.
n=0x11:StandardGPSReport
n=0x12:StandardGPSReport+UTCDate
58 20070914
PinPoint Group
n=0x13:StandardGPSReport+UTCDate+RFdata
n=0xE0:GGAandVTGNMEAreports
n=0xE1:GGA,VTGandRMCNMEAreports
n=0xF0:TAIPreports
n=0xF1:CompactTAIPdata
*PPMAXRETRIES=n
MaximumnumberretrieswheninSimpleReliableMode.
PinPointXonly.
n=0:Disabled
n=1255retries
*PPMINTIME=n
Specifiestheminimumamountoftimebetweenreports
generatedduetoeitherthetimeinterval(*PPTIME)orthe
distanceinterval(*PPDIST).Thisisusefultolimitnetwork
trafficandmakemoreefficientuseofbandwidth.Thiscanbe
usedinconjunctionwithstoreandforward.Theminimum
valuewhichthissettingcantakedependsonthepoliciesofthe
carrier.
n=0:Disabled
n=165535seconds
*PPODOM=n
Enableodometerreporting.
n=0:Disabled(default)
n=1:Enabled
*PPODOMVAL=n
Thecurrentodometervalueoftheyourmodem.Thevalueis
inmeters.Maximumvalueisapproximately4.3billionmeters
(2.5millionmiles).1mileisapproximately1600meters.
n=meters
*PPPORT=n
PortwhereGPSreportsaresent.
n=165535
*PPREPORTINPUTS=n
Enableinputreporting.
n=0:Disabled
n=1:Enabled
Rev 3.0C Apr.11 59

Ace Manager
Note: If both AT*PPCOM1000=1 and AT*PPREPORTINPUTS=1 are

enabled, the PinPoint X digital inputs will be reported and the
COM1000 inputs will be ignored.
*PPSNF=n
StoreandForwardwillcauseGPSreportstobestoredupifthe
yourmodemgoesoutofnetworkcoverage.Oncethevehicleis
incoveragetheGPSreportswillbesentenmassetotheserver.
n=0:Disabled
n=1:Enabled(default)
*PPSNFB=n
StoreandForwardBehavior.When*PPSNF=1,thetypeof
StoreandForwardbehaviorisdefinedby:
n=0:NormalStoreandForward.Dataisstoredwhenthe
yourmodemisoutofcellularcoverage;whentheyour
modemisincoverage,dataissenttoserverassoonas
possible.ThisisthedefaultforPinPointswithRAPversion
1.3orlower.
n=1:Datasentonlywhenpolled.Dataisstoreduntil
polledusingthePollcommandsentbyaserver.
n=2:GroupedReports.Dataisstoreduntilthedesired
minimumnumberofreports(see*PPSNFM)hasbeen
stored.Thedataisthensenttotheserveringroupswithat
leastthespecifiednumberofreports.
*PPSNFM=n
StoreandForwardMinimumReports.Specifiestheminimum
numberofreportsthatmustbestoredbeforetheyare
forwardedtotheserver.Thedataisthensenttotheserverin
packetsthatcontainatleastthisnumberofreports.
n=0255
*PPSNFR=n
StoreandForwardReliability:GPSreportswillberetrans
mittedifnotacknowledgedbytheserver.
n=0:Disabled
n=1:ReliablemodeenabledforRAPmessages
n=2:Simplereliablemode
*PPTAIPID=nnnn
Sets/queriestheTAIPID.ThisIDisreturnedinTAIPreportsif
ithasbeennegotiatedwiththeTAIPclient.Thisvalueisonly
usedinconjunctionwithTAIPemulationmode(*PPGPSR=F0).
60 20070914
PinPoint Group
nnnn=TAIPID(4characters)
*PPTCPPOLL=n
SpecifiestheporttolistenonforTCPGPSreportpolling.The
requesttothisportneedstocomefromthesameIPaddressin
*PPIP.
n=0:Disabled
n=165535(default9494)
*PPTIME=n
GPSReportTimeInterval.Seealso*PPMINTIME,*PPTSV,
+CTA.
n=seconds(165535)
Note: Your cellular carrier may Caution: A report time of less than 30 seconds can possibly keep an
impose a minimum transmit time. RF link up continuously. This will eventually cause the your modem to
overheat and shutdown. An RF resource may continue be tied up to
transfer small amounts of data. Generally the RF channel will be
released and go dormant in 10-20 seconds of no data sent or
received.
*PPTSV=n
TimerforStationaryVehicles.Timeintervalinminutesthatthe
yourmodemwillsendinreportswhenitisstationary.
n=0:Disabled
n=1255minutes
Forexample,if*PPTIME=10,theyourmodemwillsendin
reportsatleastevery10secondswhileitismoving;however,
onceitstopsmoving,itwillslowthereportsdowntothis
*PPTSVvalue.
*UDPRGPS=n
SetorqueryGPSstampingofUDPReliablepackets.Whenset,
datareceivedonthehostserialportwillbeencapsulatedwith
theGPSdateandtime.
n=0:Disabled(default)
n=1:Enabled
*PGPSC
AllowsaPPtobeconfiguredtosendGPSsentencesoutofthe
serialportwhenthePPlosescellularcoverage.Thisfeatureis
configuredby2fields.Thiscommandcontrolsthestatusofthe
sentences.
n=0:Alwayssent
Rev 3.0C Apr.11 61

Ace Manager
n=1:Sentwhenoutofcellularcoverage
Note: When set to 1, no reports are saved in SnF.
*PGPSD
PGPSDisa16bitvaluethatisthenumberofsecondstowait
whenOutofCoverageoccursbeforeswitchingto,sending
themessagesouttheserialportandnotintoSnF.
Note: Any messages put into SnF during this switchover delay period
will be sent OTA, when coverage is re-acquired.
Note: The two persistent GPS

report parameters, *PGPSR and
*PGPSF, will control the report
type and frequency of the
messages sent out the serial
port, when out of coverage.
62 20070914
9: Telemetry and Addr List Group 9
Addr List
Modbus,commonlyusedwithtelemetrydevices,allowsa
connectionviaserialporttothemodem.TelemetryandAddr
Listcommandsareonlyusedwhenthemodemisinoneofthe
Modbusstartupmodes.Further,TelemetryandtheAddrList
areavailablewithallRavenlinemodemswhichhaveaserial
port,suchastheRavenXandtheRavenXT.TheRavenline
modemUserGuidesexplaininmoredetailhowtousethese
telemetryrelatedcommands.
Figure 9-1: AceManager : Telemetry
IPL=n
IPListDialallowsaccesstheModbusIPlistusingthefirsttwo
digitsofthedialstring.
Example:ATDT1234567wouldgotoID12ontheModbus
listandusetheassociatedIPasthedestination.
n=0:Disabled
n=1:Enabled
Rev 3.0C Apr.11 63

Ace Manager
MVLEN=n
ModbusVariantIDLength:LengthoftheRTUIDina
modbusvariantprotocol,inbytes.
n=1:Thisparameterisusedtodefinethelengthofthe
RTUIDinModbuslikeprotocoldatapackets.
n=2:ThisparameterisusedwhenthewhentheMDisset
tohex63.
MVMSK=hh
ModbusVariantIDMask:Bytehexmasktousewhen
extractingtheID.SpecifywhichbitsintheIDfieldtouse.This
parameterisusedwhenthewhentheModeDefault(MD)is
settohex63.
hh=hexvalue
00nomask,all8bits(default)
0Fonlytheloworder4bits
MVOFF=n
Modbus(variablemode)Offset:Indicatestheoffsetinthedata
ofwheretheModbusIDstarts.
n=0255
MVOPT=n
ModbusVariantOption:Setsvariousbehavioraloptionswhen
dealingwithaModbusvariantprotocol.Thisparameteris
usedwhenthewhenMDissettohex63.Cannotbeconfigured
inAceManager.
n=0:Nospecialaction(Default).
n=1:SkipleadingzeroesinModbuspackets.
MVTYP=n
ModbusVariantType:ThedatatypeoftheRTUIDina
modbusvariantprotocol.Thisparameterisusedtodefinethe
datatypeoftheRTUIDinModbuslikeprotocoldatapackets.
ThisparameterisusedwhenMDissetto63.
n=0:Binary(Default)
n=1:ASCIIHex
n=2:ASCIIDecimal
n=3:BinaryLittleEndian
RKEY=n
Enable/disableMDSRadiotransceiverkeying.Radiokeyingis
designedtoassertCTSwhenapacketisreceived,delaythe
timeasspecified,sendthedataouttheserialport,waitthe
64 20070914
Telemetry and Addr List Group
sameamounttime,dropCTS.Thisway,theCTSsignalcanbe
usedtokeyatransmitteronandgiveittimetoreachitspower
levelbeforedataissenttoit.DelayintervalisspecifiedinS221.
n=0:Off(Default).
n=1:On.
Addr List
Figure 9-2: AceManager : Addr List
MLISTandMLISTXareconfiguredbythefieldsavailablein
theAddrListgroup.AceManagerautomaticallydifferentiates
betweenthemtoenterthecorrectcommandforthemodem.
MLISTid=d.d.d.d
EntersanIDandIPaddressintotheModbusList.IDisa
decimalvalue(1to100).
id=ID
d.d.d.d=IPaddressorname
MLISTXhexid=d.d.d.d
EntersanIDandIPaddressintotheModbusList.IDisa
hexadecimalvalue(0to64).
hexid=ID
d.d.d.d=IPaddressorname
Rev 3.0C Apr.11 65

Ace Manager
66 20070914
10: I/O Group 10
Thisgroupincludesconfigurationcommandsforthedigital
andanaloginputsandrelayoutputs.Someofthevalues
shownasapartofthisgrouparenotchangeablebutreflectthe
currentstatus.Onlythosemodemswithavailableinputsand
outputswilldisplaythisgroup.
Figure 10-1: AceManager : I/O
*ANALOGINn?
Query individual analog inputs. The analog inputs report the voltage
in volts.
n=14Inputnumber
*DIGITALINn?
Queryindividualdigitalinputs.Thedigitalinputsreport
eithera0(open)or1(closed).
n=14Inputnumber
*IOSTATE=n,s
Querythefullsetofdigitalinputs.
n=14Inputnumber
Whenyouquerytheinputs(AT*IOSTATE?),theywillallbe
listedwiththeircurrentstate.Example:
DI1 OPEN
DI2 CLOSED
Rev 3.0C Apr.11 67

Ace Manager
68 20070914
11: 1x/EV-DO Group 11
Thisgroupincludescommandsspecificto1xandEVDO.If
youarenotconnectingtoamodemwhichusesEVDOor1x,
youwillnotseethisgroupinthemenu.
Figure 11-1: AceManager : EDGE
Figure 11-2: AceManager : 1x/EV-DO
+CTA=n
Inactivitytimer,inseconds.Typicalnetworksettingscausea
linktogodormantafter10to20secondsofinactivity,no
packetstransmittedorreceived.Thistimecanbeshortenedto
releasethephysicalRFlinksoonerwhentheapplicationonly
transmitsshortbursts.
Rev 3.0C Apr.11 69

Ace Manager
n=0:Allowsthecellularnetworktodeterminethe
inactivitytimer.
n=seconds(maximum20seconds)
$QCMIP=n
MobileIP(MIP)Preferences.OnaMobileIPnetwork,adevice
connectstothenetworkusingPPP.Duringthenegotiation
processtheyourmodemisNOTrequiredtopresenta
usernameandpasswordtoauthenticatebecausetheauthenti
cationparametersarestoredinthemodemitself.
n=0:Disabled,SIPonly
n=1:MIPpreferred
n=2:MIPonly
Note: Your account with your cellular carrier may not support Mobile
IP.
~NAMLCK=nnnnnn
TheNAMLCKisthemodems6digitOTSL(OneTime
SubsidyLock),MSL(MasterSubsidyLock),orSPC(Service
ProvisioningCode).Yourcellularcarrierwillprovidethe
unlockcode.
nnnnnn=6digitunlockcode
Caution: If the number is accepted by the modem, the OK result

code is returned. If the number is rejected, the ERROR result is
returned. If three successive Errors are returned, the modem must be
reset by Sierra Wireless AirLink Solutions to allow any further
attempts. The modem permits 99 failures of this command during its
lifetime. After that, the modem becomes permanently disabled.
*AUTOPRLFREQ=n
IndicatesPRLupdateschedule.Notallcarrierssupportthis
feature.
n=0:Disabled
n=1255days
*EVDODIVERSITY=n
Note: If you are not using a EVDODiversityallowstwoantennastoprovidemore

diversity antenna, *EVDODI- consistentconnection.
VERSITY should be disabled. n=0:Disabled.
n=1:Allow
70 20070914
1x/EV-DO Group
NAI = [name]
Entertheusernameofyouraccount(NAI).Theusernameis
usuallyexpressedasanemailaddresswithphonenumberof
theaccount(example,1234567@carrier.com).Thisinformation
shouldbeprovidedbyyourcarrier.Youmaynotneedthis
step.
name=providedbycarrier
PHA = d.d.d.d
SettheIPaddressoftheprimaryhomeagent.
d.d.d.d=IPAddress
SHA = d.d.d.d
SettheIPaddressofthesecondaryhomeagent.
d.d.d.d=IPAddress
MHSS = n
Setthehomeagentsharedsecretkey.
n=key
MASS = n
SettheAAAsharedsecretkey.
n=AAAKey
Rev 3.0C Apr.11 71

Ace Manager
72 20070914
12: HSDPA/EDGE/GPRS Group 12
ThisgroupincludescommandsspecifictoHSDPA,EDGEand
GPRS.Ifyouarenotconnectingtoamodemwhichuses
HSDPA,EDGE,orGPRS,youwillnotseethisgroupinthe
menu.
Figure 12-1: AceManager : EDGE/HSDPA
*NETAPN=apn
EasyentryoftheAPN.Ifleftblank,themodemwillattemptto
usethedefaultsubscribervalueasdefinedbytheaccount.
apn=accesspointname
+CGQMIN
MinimumAcceptableQualityofServiceProfile.Change
shouldbeatcarriersrequest.Normallynotrequiredtobe
changed.
+CGQREQ
SetQualityofServiceProfile.Changeshouldbeatcarriers
request.Normallynotrequiredtobechanged.
+COPS=mode,[format][,oper]
Manuallyspecifyanoperator.Referalsoto*NETOP.
mode=0:Automaticanyaffiliatedcarrier[default].
mode=1:Manualuseonlytheoperator<oper>specified.
mode=4:Manual/Automaticifmanualselectionfails,
goestoautomaticmode.
format=0:Alphanumeric(name)(G3x10mustusethis
format).
format=2:Numeric
oper=name
Rev 3.0C Apr.11 73

Ace Manager
74 20070914
13: Modem Doctor 13
Running Modem
Doctor ModemDoctorisadiagnostictoolforAirLinkmodems.
Download Diagnostics ModemDoctorisasmallselfcontainedapplicationthat
Data doesntrequireinstallation.
Erase the Modems
Non-Volatile Data
Put the Modem in SOS Running Modem Doctor
mode
YoucandownloadthelatestversionofModemDoctorfrom
Advanced SMS theAirLinkwebsite:http://www.sierrawireless.com/support/
Settings AirLink/Modem_Doctor.aspx.
Note: For modems with a USB port, there is an additional Modem

Doctor USB for using the USB port to erase Non-Volatile Data.
Figure 13-1: Modem Doctor
Rev 3.0C Apr.11 75

Ace Manager
Caution: Some of the options of Modem Doctor can cause your

modem to cease working with your carriers network.
Download Diagnostics Data

ModemDoctorwillconnecttothemodemanddownload
diagnosticdatainafilewhichyoucansendtoAirLinksupport
tohelpthemtroubleshootyourproblem.
Youcanconnecttothemodemeitherremotely,acrossthe
Internet,orlocallywiththemodemconnecteddirectlytoyour
computerwithaserialcableorEthernetcable.
IP:TypeintheIPaddressorfullyqualifieddomainnameof
yourmodem.IfyouhaveusedModemDoctorpreviously,
youcanselectIPaddressesornamesusedbefore.Enterthe
modempassword(default:12345).
Note: If your modem has a USB port you can use IP to connect to the
modem if the port is configured as a virtual Ethernet port, USBNet.
Figure 13-2: IP Connect
SMS:YoucanusetheSimpleMessageService(SMS)to
connectthemodem.Enterthephonenumberofthemodem(if
youhaveusedModemDoctorpreviously,youcanselecta
modemyouconnectedtobefore),selectyourcellularcarrier
fromthelist,andenterthepasswordforthemodem(default:
12345).
Figure 13-3: SMS Connect
76 20070914
Modem Doctor
Note: If it is the first time youre using SMS to connect to a modem,

you will need to configure your computer to send SMS messages to
the modem using email. See Advanced SMS Settings on page 5.
Boot:Ifyourcomputerisconnecteddirectlytothemodem
withaserialcable,youcanusethisoptiontoaccessthe
modem.SelecttheCOMporttowhichthemodemis
connected.Selectthebaudratetocommunicatewiththe
modem(modemdefault:115200).
Figure 13-4: Boot Connect
Caution: You cannot use Boot with USB/Serial.
Ethernet:Ifyourcomputerisconnecteddirectlytothemodem
withanEthernetcable,youcanusethisoptiontoaccessthe
modem.TypeintheIPaddressorfullyqualifieddomain
nameofyourmodem.IfyouhaveusedModemDoctorprevi
ously,youcanselectIPaddressesornamesusedbefore.Enter
themodempassword(default:12345).
Figure 13-5: Ethernet Connect
Whenyouconnecttothemodem,ModemDoctorwillbegin
thediagnosticsdatadownload.
Note: For the Boot connection, you will be asked to reset the modem.
Rev 3.0C Apr.11 77

Ace Manager
Figure 13-6: Modem Reset button (PinPoint X, Raven X, Raven, and PinPoint-
E shown
Figure 13-7: Download
Whenthedownloadiscomplete,youwillhavetheoptionof
savingthefiletoyourownharddriveand/oremailingit
directlytoSierraWirelesssupport.
Figure 13-8: Data Options
IfyouselectEmail,youwillbepromptedtoenteradditional
information.IfyouselectSavetodisk,youcanchangethe
locationandfilenameifyouselectthe button.
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Modem Doctor
Figure 13-9: E-mail Information
Name:Yournameorthenameofthepersonwhoisthe
primarycontactforthemodem.
Company:Thecompanywhichownsthemodem.
EMail:Youremailaddressortheemailaddressofthe
primarycontact.
Phone:Yourphonenumber(orthephonenumberofthe
primarycontact).Inmanycases,AirLinksupportwill
contactyou(ortheprimarycontact)directlytoresolvethe
issue.
Comments:Abriefdescriptionoftheproblemyouare
encounteringwiththemodem.Beasspecificaspossible
aboutthenatureoftheproblem.
Note: The comments are used to begin the troubleshooting process

and so the support technician knows what to be looking for in the log.
Most problems are not self-explanatory. To speed up the trouble
shooting process, your comments here are very important.
Erase the Modems Non-Volatile

Data
Caution: This option will cause all configuration changes to be lost
including settings to connect to your carrier. After using this option the
modem may need to be re-activated to work again with your cellular
carrier. DO NOT use this option unless you are directed to do so by a
Sierra Wireless support technician.
Rev 3.0C Apr.11 79

Ace Manager
Insomeextremecircumstances,supporttechnicianwillask
youtousethisoptiontoreturnthemodemtoitspreconfigu
rationfactorysettings.
Youmustbeabletoconnectyourcomputertothemodem
directlywitheitheraserialcableoranEthernetcable.
Caution: You cannot use a USB connection to erase the Non-volatile

data with the standard Modem Doctor. You will need Modem Doctor
USB, covered below.
Serial:SelecttheCOMporttowhichthemodemisconnected
andthebaudrateforthemodem(modemdefault:115200).
Figure 13-10: Serial Connect
Ethernet:EntertheMACaddresslistedonasmallstickeron
thebottomofyourmodem.EntertheESNorIMEI,foundon
thelabelonthetopofthemodem.
Figure 13-11: Ethernet Connect
Modem Doctor USB

1. OpentheModemDoctorUSB.exe.
2. Selectanyoneoption.
Note: If you are using USB port as serial, then USB device is set to
o and if you are using the default option then the USB device is set
to 1.
Theavailableportisautomaticallydetected.Passswordisthe
faultpassword.
80 20070914
Modem Doctor
3. PressErase.Themodemwillthenreset.
Note: If you erase the fatory defaults will be restored. USBnet is the
factory default port.
Figure 13-12: Modem Doctor: USB connection
Put the Modem in SOS mode

ThisoptionwillreturnyourmodemtoATmodeandresetthe
serialportto115200,8N1.Thiswillallowyoutoconnectto
themodemusingAceManageroranyotherdirectserial
communication.Youonlyhaveoneoptiontoconnecttothe
modem.SelecttheCOMporttowhichthemodemis
connected.
Figure 13-13: Serial Connect
Note: You can only use this option with a serial port modem and only
if the modem is connected directly to your computer with a serial
cable. You cannot use USB/serial to place the modem into SoS mode.
Rev 3.0C Apr.11 81

Ace Manager
Advanced SMS Settings

IfyouhaventusedSMStoconnecttoyourmodemwith
ModemDoctorbefore,youwillneedtosetupemailsettings.
ClickAdvancedafterselectingSMSastheconnectionmethod.
Figure 13-14: SMS Connect
Figure 13-15: SMS Advanced Setting
SMTPServer:Thisistheservertowhichyounormallysend
youremail.
YourEmailAddress:Theemailaddressyounormallyuse.
YourPublicIPAddr:TheInternetaccessibleIPaddressof
yourcomputer.Generallythissettingisnotneeded,butfor
somenetworkconfigurationsforyoutoreceivetheSMS
messagesfromthemodemyouwillneedit.
SMTPUsername:Theusernameyouneedtousetoconnectto
youremailserver.
SMTPPassword:Thepasswordyouneedtousetoconnectto
youremailserver.
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Modem Doctor
Tip: You can find many of these settings in the e-mail application
installed on your computer.
Rev 3.0C Apr.11 83

Ace Manager
84 20070914

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AceManager

Important Notice Duetothenatureofwirelesscommunications,transmission

Safety and Hazards DonotoperatetheSierraWirelessAirLinkyourmodemin

Rev 3.0C Apr.11 1

Rev 3.0C Apr.11 2

Post: Sierra Wireless AirLink Solutions

Revision Release Changes

1.x 2003-2005 AirLink Communications documentation - CDPD, CDMA, and GPRS.

3.0 Q1 Converted documentation from AirLink Communications documentation

Rev 3.0C Apr.11 3

Connecting to an AirLink Modem with AceManager . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuration Panel and Top Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Rev 3.0C Apr.11 1

Rev 3.0C Apr.11 3

Rev 3.0C Apr.11 5

Telemetry and Addr List Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Erase the Modems Non-Volatile Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Rev 3.0C Apr.11 7

Note: Modem user guides are available at http://

Rev 3.0C Apr.11 9

Installing and Running

Note: AceManager requires the WhenyoufirstopenAceManager,theworkareawillbe

Figure 1-1: Configuration Panel

Figure 1-2: Groups

Rev 3.0C Apr.11 11

Figure 1-3: AceManager New Value

Figure 2-1: Connect

Is your computer directly connected to the modem using a serial

The connection method you select depends on how your modem is

Tip: If you have used AceManager before to connect to your modem,

Figure 2-2: Previous Connections

Rev 3.0C Apr.11 13

Figure 2-3: UDP

Figure 2-4: TCP

Rev 3.0C Apr.11 15

Figure 2-5: SMS

Configuring your computer for SMS

Caution: Some mail servers will not allow relaying (sending

Figure 2-6: Tools > Options

Figure 2-7: SMS: SMTP Configuration

Rev 3.0C Apr.11 17

Note: If you are on a network Using PPP

Note: If you need to by-pass the current configuration of the modem,

Figure 2-8: PPP

Caution: You can only use Ethernet to connect to a Raven X,

Note: If the modem is not connected directly to your computer but

Figure 2-9: Ethernet

Rev 3.0C Apr.11 19

Figure 2-10: Connection Status progression

Figure 3-1: Configuration Panel

Refresh and Refresh All

Rev 3.0C Apr.11 21

Change Password, Reset Password

Figure 3-2: Change Password

Figure 3-3: Challenge Code

Note: The Daily Password will Disconnect

Load, Save, Copy

Rev 3.0C Apr.11 23

Tip: If you are intending to make a template to use with other

Figure 3-4: Load

Tip: AceManager templates can also be used with Ace Net to

Figure 3-5: AceNet: Load Template

Caution: To use this feature, your ALEOS version needs to be

Tip: If both ATPPCOM1000=1 and ATPPREPORTINPUTS=1 are

Note: If both ATPPCOM1000=1 and ATPPREPORTINPUTS=1 are