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Профессиональный Документы
Культура Документы
at Lightspeed
2017
2017ServiceNow
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Agenda
Now Platform A Platform Built for Building Things
Problems Addressed
Solutions
Outcomes
Demonstration
Your Questions
2017
2017ServiceNow
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Common Problems
App No Complex
Development Reusability Infrastructure
Too Slow
For IT
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ServiceNow System of Action
Cloud
Services
IT SECURITY CUSTOMER SERVICE HR BUSINESS APPS
Service Subscription & Knowledge Service Workflow Developer Reports & Single Contextual Orchestration
Portal Notification Base Catalog Tools Dashboards Database Collaboration
Nonstop
Cloud Multi-Instance Secure & Compliant Scalable
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Now Platform
Notify Visual Task Board Connect Push SMS Service Portal Email Mobile
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Tools for Any Developer
.......... ......... ....
DesignerSkill or Experience Level
...
... Service Forms Visual Portal UI Policies Table & AJAX Bootstrap HTML/CSS Javascript Angular JS
Creator Designer Workflow Schema Builder
JSON SOAP
Anomaly
Detection
Encryption Tokenization 2-Factor OAuth SAML SSO LDAP ACLs & Roles
Authorization
Security Scalable
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Create Amazing User Experiences On Any Device
Go Native. Go Mobile.
Key Highlights:
Native Mobile Apps: Consistent experience regardless
of your device
Service Portal Designer: Design an experience and
instantly preview renderings across devices
Guided Tour Designer: Show users how to navigate
any form, report or app
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Unleash Innovation By Turning Anyone Into a Developer
No Code to Pro Code. Complete Control.
Key Highlights:
Studio IDE: Leading tool set integrations
and predefined options
Delegated Development: App resource
allocation & enforcement
Automated Testing Framework: Create,
save, and run automated tests
Key Highlights:
CMDB: Single data model and system of
record
Orchestration: Codeless activity designer &
templates to share data between activities
MetricBase: capture and process time series
data in real time
FILE((CSV,(EXCEL,(XML)(
SCHEDULED(JOBS(
LDAP(
WORKFLOW(
WEB(SERVICES((SOAP/REST)(
BUSINESS(RULES( RULES&
DATABASE((JDBC)(
EVENTS(
MID((
POWERSHELL(
SERVER(
MANUAL(INTERACTION(
SHELL(
SCRIPTS(
JAVA(
Key Highlights:
MID Server facilitates data
across the platform and external
app/data sources
REST API Explorer to build &
send REST requests
Key Highlights:
Agent Intelligence:
Auto-assign Categories, Priorities and
Groups
Automate task dispatching
Extend with APIs
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Outcomes
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Automate Business Processes Faster
400% acceleration
of simple
applications and
digital business
Safely extend application process
development
development to
pro/low/no code 60,000 tasks
developers integrated and
automated across
multiple stakeholder
groups
Minimal coding, so
developers can grow
their skills over time.
3X faster development
and delivery
Developer onboarding
times under 10 days
Integration of safety
signage request process
across lab staff, facilities,
compliance and
department head
approvals
Mobile-enabled
Safety Evaluation App
with instant scoring
brings evaluation
times from 90 days to
30 minutes
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2017 ServiceNow All Rights Reserved Confidential
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