Author/Year Title Journal

Shilpa Santosh Chadichal,Sheelan Misra (2013) Exploring Web Based Servqual Dimensions In Green Banking Services Impact on Developing e-CRM ISSN 2277-9089

Kenneth Green, PamelaZelbest,Vikram S Bhaduria (2012) Green Supply Chain Management: impact on performance SCM: An International
Journnal, Emerald

Su Yol Lee (2008) Drivers for the participation of small and mediaum sized suppliers in green supply chain initiatiatives SCM : An International
journal, Emerald
Manohar B, Vijaya Kumar CH. (2013) Green Banking Bye Bye Cheques Hello Electronic Payment ISSN 2277-9089

Lutz Preuss Rhetoric and Reality of Corporate greening from Supplu Chain Management function Business Strategy & the
Environment
Volume Page Key Objectives/ Hypothesis Sample Used Sector Measure Scale Constructs Used Key Findings Limitation Acknowledged/ Direction for Future Research Comments
Direction for Future
Research

1 289-313 * Influence of website based Service 160+108 Bank Likert 7 point scale Customer Service Consumer in banking setting expect small Sample size is Study is for common customer Focus is on website
in customer retention India 26 variables Website Security & Quality flawless performance, secondly they geography limited for regular banking serv. It can related features
* Relationship between web service five contructs (website Web Site Convenience exect convenient and reliable be etended for coporate
quality and e-CRM security, convenience, Website usage & Reliability performance which has positive effect customer on local & global
* Service quality in green banking usage &b reliability, Customer Retention over customer retention which leads o platform.
17 290-305 *Empirical
e-CRM reduces damage
investigation through
related to 159 Manufacturing Customer service,
5 point likert scale, 9 * Green purchasing, customer relationship Small Sample size for large Model should be assesed Model needs to be
paperless
impact servic supply chain
of green manufacturing USA Customer retention)
constructs and 38 * Environmental number o constructs. using additional sample data simplified
management practices (GSCM) on companies variables performance
performance. 23 hypothesis * Eco-design in his 10
construct model to show
positive effect on
13 185-198 * examine buyer green SCM 142 SME Manufacturing 5 point likert scale Buyer Influene, Supplier
* Organisational * Suppliers with higher level of *One respondent from None Focus is on drivers which
practices, government involvement South Korea GSC readiness,
Performance environental awareness, cross functional each company ( comm)on promot Green SC in SME
internal readiness of suppliers as Government
*Operational involvement
performance communication and human financial, method variance
1 60-74 *possibls
Concept of Green banking
drivers Qualitative Bank Qualitative (References given in paper) Centred
technicalon Cost,
and paperless
resources and higher * Low response rate & drectory.
initiativeen Banking communication , Increased
willingness to take adoption
part in Green of
activity Small sample may create
* To identify Green Banking alternate delivery Channels, reducing bias
14 123-139 *initiativen
Develop uptheoritical perpetive
by various of 22
Indian bank Manufacturing Qualitative Supply
carbon Chain Managers can make
foot print * Survey participants
Green supply and test against manufacturing 1. Articulated that
environmental protection
Green banking
important
can sourced from government
sample of manufacturing companies & Supply benefit
topic in the
debate
environment either reducing
Chain the carbon foot print of either consumer
Managers or bank. On-line banking is example of
Green Banking
 1 Chadichal S S , Misra S(2013)
2 Green et al.(2012)
3 Lee(2008)
4 Manohar , Vijaya (2013)
5 Preuss(2005)
6 Victor et al. (2013)
7 Dorsch et al. (1998)
8 Deeter-Schmelz, Kennedy(2004)
9 Jonsson, Zineldin(2003)
12 Tai et al. (2009)
13 Yusoff et al. (2011)
14 Hadri , Rendha (2011)
15 Teo et al. (2008)
16 Fiang et al. (2010)
17 Saccani ,Perona(2007)
18 Yeh , Chen(2011)
19 Kannan , Tan(2006)
20 Gil-Saura I et al. (2009)
21 Corsten et al. (2010)
22 Prahinskia C, Benton(2004)
23 Rao et al. (2006)
25 Fawcett et al. (2008)
26 Laeequddinnin et al. (2010)
27 Hallowell(1996)
28 Hacker et al. (1999)
29 Gardenal (2013)
30 Whan et al. (2005)
31 Hernandez et al. (2009)
32 Smyczek,Matysiewicz (2012)
33 O'Keeffe(2001)
34 Saprikis , Vlachopoulou(2011)
35 Basu ,Muylle (2007)
36 Croom et al. (2003)
37 Jon et al. (2003)
38 Guo-Ciang Wu
39 Bellmunt,Torres (2012)
40 Shpend(2013)
41 Paul
42 Bengtson et al.
43 Giannakis (2007)
44 Lee et al. (2007)
45 Rota et al. (2013)
46 Yap ,Tan (2012)
47 Geyskens et al. (1999)
48 Jack et al. (2010)

49 Sanders (2007)
50 Andaleeb
51 Mayer et al.(1995)
53 Lau , Goh (2005)
54 Lummus ,Vokurka (1999)
55 Hsiao ,Teo (2005)
56 Rahmoun(2012)
57 Narasimhan , Kim (2002)
58 Yun-qing ,Yuan-xu (2011)
59 Tracey ,Tan (2001)
60 Gunasekaran et al. (2009)

61 Ageshin (2001)
62 Yeh (2005)
63 Gebauer et al. (1998)
64 Schurr , Ozanne (1985)
65 McKnight et al. (1998)

66 Doherty , Mc Connell
67 McCutcheon , Stuart (2000)
68 Croom ,Brandon(2005)
69 Archer N , Yuan Y
72 Stuart , Sun (2010)
73 Croom (2001)
74 Hakansson ,Snehota (1995)
75 Morgan , Hunt (1994)
76 Simchi-Levi ,Simchi-Levi (2002)
77 Matsuno , Mentzer (2000)
78 Kumar et al. (1995)

79 Jones , George (1998)

80 Benton, Maloni (2005)
81 Sweeney et al. (1999)
82 Anderson ,Weitz (1992)
83 Blackhurst (2006)
84 Wong
85 Andreu et al. (2010)
86 Chang, Wong (2010)
87 Essig , Amann
88 Ghijsen et al. (2010)
89 Huttinger et al. (2012)
90 Croom , Jones (2007)
91 Yu et al. (2008)
92 Ruyter et al. (2001)
Chadichal and Misra[ ] [1]
Green et al.[ ] [2]
Lee[ ] [3]
Manohar and Vijaya[ ] [4]
Preuss[ ] [5]
Victor et al. [ ] [6]
Dorsch et al. [ ] [7]
Deeter-Schmelz and Kennedy[ ] [8]
Jonsson and Zineldin[ ] [9]
Tai et al. [ ] [12]
Yusoff et al. [ ] [13]
Hadri and Rendha [ ] [14]
Teo et al. [ ] [15]
Fiang et al. [ ] [16]
Saccani and Perona [ ] [17]
Yeh and Chen [ ] [18]
Kannan and Tan [ ] [19]
Gil-Saura I et al. [ ] [20]
Corsten et al. [ ] [21]
Prahinskia and Benton [ ] [22]
Rao et al. [ ] [23]
Fawcett et al. [ ] [24]
Laeequddinnin et al. [ ] [25]
Hallowell [ ] [26]
Hacker et al. [ ] [27]
Gardenal [ ] [28]
Whan et al. [ ] [29]
Hernandez et al. [ ] [30]
Smyczek and Matysiewicz [ ] [31]
O'Keeffe [ ] [32]
Saprikis and Vlachopoulou [ ] [33]
Basu and Muylle [ ] [34]
Croom et al. [ ] [35]
Jon et al. [ ] [36]
Guo-Ciang Wu [ ] [37]
Bellmunt and Torres [ ] [38]
Shpend [ ] [39]
Paul [ ] [40]
Bengtson [ ] [41]
Giannakis [ ] [42]
Lee et al. [ ] [43]
Rota et al. [ ] [44]
Yap and Tan [ ] [45]
Geyskens et al. [ ] [46]
Jack et al. [ ] [47]

Sanders [ ] [48]
Andaleeb [ ] [49]
Mayer et al. [ ] [50]
Lau and Goh [ ] [51]
Lummus and Vokurka [ ] [52]
Hsiao and Teo [ ] [53]
Rahmoun [ ] [5]
Narasimhan and Kim [ ] [6]
Yun-qing and Yuan-xu [ ] [7]
Tracey and Tan [ ] [8]
Gunasekaran et al. [ ] [9]

Ageshin [ ] [10]
Yeh [ ] [1]
Gebauer et al. [ ] [2]
Schurr and Ozanne [ ] [3]
McKnight et al. [ ] [4]

Doherty and Mc Connell [ ] [5]

McCutcheon and Stuart [ ] [6]
Croom and Brandon[ ] [7]
Archer and Yuan [ ] [8]
Stuart and Sun [ ] [1]
Croom [ ] [2]
Hakansson and Snehota [ ] [3]
Morgan and Hunt [ ] [4]
Simchi-Levi D and Simchi-Levi E[ ] [5]
Matsuno and Mentzer [ ] [6]
Kumar et al. [ ] [7]

Jones and George [ ] [8]

Benton and Maloni [ ] [9]
Sweeney et al. [ ] [10]
Anderson and Weitz [ ] [1]
Blackhurst [ ] [2]
Wong [ ] [3]
Andreu et al. [ ] [4]
Chang and Wong [ ] [5]
Essig and Amann [ ] [6]
Ghijsen et al. [ ] [7]
Huttinger et al. [ ] [8]
Croom and Jones [ ] [9]
Yu et al. [ ] [10]
Ruyter et al. [ ] [1]
Chadichal S S , Misra S(2013)
Green K, Zelbest P, Bhaduria V S(2012)
Lee S Y(2008)
Manohar B, Vijaya Kumar CH. (2013)
Preuss L (2005)
Victor J,Chen Y,Capistrano E P (2013)
Dorsch, Michael J,Scott R,Kelley,Scott W(1998)
Deeter-Schmelz D.R, Kennedy K.N(2004)
Jonsson P , Zineldin M (2003)
Tai Y M, Ho C F, Wu W H (2009)
Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M (2011)
Hadri K, Rendha P (2011)
Teo T.S.H , Lin S, Lai K.H(2008)
Fiang Z ,Henneberg S.C , Naude P(2010)
Saccani N,Perona M(2007)
Yeh C.C , Chen C.F (2011)
Kannan V.R , Tan K .C(2006)
Gil-Saura I, Deltoro M.F,Taulet A.C (2009 )
Corsten D, Gruen T, Peyinghaus M (2010)
Prahinskia C, Benton W C (2004)
Rao T, Phillips V.M, Cheryl L M,Johnson (2006)
Fawcett S.E,Magnan G.M, McCarter M.W (2008)
Laeequddinnin M, Sahay B S, Sahay V,Waheed K A (2010)
Hallowell R (1996)
Hacker S.K, Israel J.T , Couturier L (1999)
Gardenal F (2013)
Whan I.K, Kwon G,Suh T(2005)
Hernandez B,Jimenez J,Martin M.J (2009)
Smyczek S,Matysiewicz J(2012)
O'Keeffe M(2001)
Saprikis V, Vlachopoulou M(2011)
Basu A,Muylle S (2007)
Croom,Simon,Johnston,Robert(2003)
Jon V,Stephen E,David P,Kaja C(2003)
Guo-Ciang Wu
Bellmunt T.V,Torres P.R (2012)
Shpend IMERI(2013)
Paul Hague
Bengtson A , Hadjikhani A, Ljung A
Giannakis M (2007)
Lee C.W,Kwon I.W.G,Severance D(2007)
Rota C,Reynolds N,Zanasi C(2013)
Yap L.L,Tan C.L (2012)
Geyskens I , Jan-Benedict E.M S , Kumar N(1999)
Jack C.P , Law K H, Bjornsson H, Jones A, Sriram R(2010)

Sanders N R
Andaleeb S S
Mayer R C, Davis J H ,Schoorman F D(1995)
Lau G T , Goh M(2005)
Lummus R R,Vokurka R J(1999)
Hsiao R L,Teo T S H (2005)
Rahmoun M(2012)
Narasimhan R, Kim S W(2002)
Yun-qing T,Yuan-xu L(2011)
Tracey M,Tan C L(2001)
Gunasekaran A (2009)

Ageshin E A (2001)
Yeh Y P (2005)
Gebauer J, Beam C, Segev A(1998)
Schurr P H, Ozanne J L(1985)
McKnight D H,Cummings L L,Chervany N L(1998)

Doherty N F , Mc Connell D J
McCutcheon D, Stuart F I (2000)
Croom S R ,Brandon-Jones A (2005)
Archer N , Yuan Y
Stuart S, Sun H(2010)
Croom S (2001)
Hakansson H,Snehota I(1995)
Morgan R M, Hunt S D (1994)
Simchi-Levi D,Simchi-Levi E (2002)
Matsuno K , Mentzer J T (2000)
Kumar N et al. (1995)

Jones G R , George J M (1998)

Benton W C, Maloni M (2005)
Sweeney J, Soutar G N ,Johnson L(1999)
Anderson E,Weitz B (1992)
Blackhurst J (2006)
Wong A
Andreu, Aldas, Bigne ,Mallita(2010)
Chang, Wong (2010)
Essig M , Amann M
Ghijsen P W T, Semeijn J , Ernstson S (2010)
Huttinger L, Schiele H, Veldman J( 2012)
Croom S , Jones A B (2007)
Yu, Yu, Itoga, Lin(2008)
Ruyter K D,Moorman L,Lemmink J (2001)
Chadichal S S , Misra S
Green K, Zelbest P, Bhaduria V S
Lee S Y
Manohar B, Vijaya Kumar C H
Preuss L
Victor J,Chen Y,Capistrano E P
Dorsch, Michael J,Scott R,Kelley,Scott W
Deeter-Schmelz D.R, Kennedy K.N
Jonsson P , Zineldin M
Tai Y M, Ho C F, Wu W H
Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M
Hadri K, Rendha P
Teo T.S.H , Lin S, Lai K.H
Fiang Z ,Henneberg S.C , Naude P
Saccani N,Perona M
Yeh C.C , Chen C.F
Kannan V.R , Tan K .C
Gil-Saura I, Deltoro M.F,Taulet A.C
Corsten D, Gruen T, Peyinghaus M
Prahinskia C, Benton W C
Rao T, Phillips V.M, Cheryl L M,Johnson
Fawcett S.E,Magnan G.M, McCarter M.W
Laeequddinnin M, Sahay B S, Sahay V,Waheed K A
Hallowell R
Hacker S.K, Israel J.T , Couturier L
Gardenal F
Whan I.K, Kwon G,Suh T
Hernandez B,Jimenez J,Martin M.J
Smyczek S,Matysiewicz J
O'Keeffe M
Saprikis V, Vlachopoulou M
Basu A,Muylle S
Croom,Simon,Johnston,Robert
Jon V,Stephen E,David P,Kaja C
Guo-Ciang Wu
Bellmunt T.V,Torres P.R
Shpend IMERI
Paul Hague
Bengtson A , Hadjikhani A, Ljung A
Giannakis M
Lee C.W,Kwon I.W.G,Severance D
Rota C,Reynolds N,Zanasi C
Yap L.L,Tan C.L
Geyskens I , Jan-Benedict E.M S , Kumar N
Jack C.P, Kincho H. Law, Hans Bjornsson, Jones A, Sriram R

Sanders N R
Andaleeb S S
Mayer R C, Davis J H ,Schoorman F D
Lau G T , Goh M
Lummus R R,Vokurka R J
Hsiao R L,Teo T S H
Rahmoun M
Narasimhan R, Kim S W
Yun-qing T,Yuan-xu L
Tracey M,Tan C L
Gunasekaran A et al.

Ageshin E A
Yeh Y P
Judith Gebauer, Carrie Beam, Arie Segev
Schurr P H, Ozanne J L
McKnight D H,Cummings L L,Chervany N L

Doherty N F , Mc Connell D J
McCutcheon D, Stuart F I
Croom S R ,Brandon-Jones A
Archer N , Yuan Y
Stuart S, Sun H
Croom S
Hakansson H,Snehota I
Morgan R M, Hunt S D
Simchi-Levi D,Simchi-Levi E
Matsuno K , Mentzer J T
Kumar N et al.

Jones G R , George J M
Benton W C, Maloni M
Sweeney J, Soutar G N ,Johnson L
Anderson E,Weitz B
Blackhurst J
Wong A
Andreu, Aldas, Bigne ,Mallita
Chang, Wong
Essig M , Amann M
Ghijsen P W T, Semeijn J , Ernstson S
Huttinger L, Schiele H, Veldman J
Croom S , Jones A B
Yu, Yu, Itoga, Lin
Ruyter K D,Moorman L,Lemmink J
Author/Year
Shilpa Santosh Chadichal,Sheelan Misra (2013)
Kenneth Green, Pamela Zelbest,Vikram S Bhaduria (2012)
Su Yol Lee (2008)
Manohar B, Vijaya Kumar CH. (2013)
Lutz Preuss(2005)
Jengchung Victor,Yamen Chen,Erik Paolo Capistrano(2013)
Dorsch, Michael J,Scott R,Kelley,Scott W(1998)
Deeter-Schmelz D.R, Kennedy K.N(2004)
Jonsson P and Zineldin M (2003)
Tai Y M, Ho C F, Wu W H (2009)
Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M (2011)
Kusum Hadri, Pramunita Rendha(2011)
Teo T.S.H , Lin S, Lai K.H(2008)
Fiang Z ,Henneberg S.C and Naude P(2010)
Nicola Saccani, Marco Perona(2007)
Yeh C.C , Chen C.F(2011)
Kannan V.R , Tan K .C(2006)
Gil-Saura I, Deltoro M.F and Taulet A.C (2009 )
Corsten D, Gruen T, Peyinghaus M (2010)
Carol Prahinskia,W.C. Benton (2004)
Rao T, Phillips V.M, Cheryl L M,Johnson (2006)
Fawcett S.E,Magnan G.M, McCarter M.W (2008)
Laeequddinnin M, Sahay B S, Sahay V,Waheed K A (2010)
Hallowell R (1996)
Hacker S.K, Israel J.T , Couturier L (1999)
Gardenal F (2013)
Whan I.K, Kwon G and Suh T(2005)
Hernandez B,Jimenez J,Martin M.J (2009)
Smyczek S,Matysiewicz J(2012)
O'Keeffe M (2001)
Saprikis V, Vlachopoulou M(2011)
Basu A,Muylle S (2007)
Croom,Simon,Johnston,Robert(2003)
Jon V,Stephen E,David P,Kaja C(2003)
Guo-Ciang Wu
Bellmunt T.V,Torres P.R (2012)
Shpend IMERI(2013)
Paul Hague
Bengtson A , Hadjikhani A, Ljung A
Mihalis Giannakis(2007)
Lee C.W,Kwon I.W.G,Severance D(2007)
Rota C,Reynolds N,Zanasi C(2013)
Yap L.L,Tan C.L (2012)
Geyskens I , Jan-Benedict E.M S , Kumar N(1999)
Jack C.P. , Kincho H. Law, Hans Bjornsson, Jones A, Sriram R(2010)

Nada R. Sanders(2007)
Andaleeb S S
Roger C. Mayer, James H. Davis ,F. David Schoorman(1995)
Geok Theng Lau and Mark Goh(2005)
Rhonda R. Lummus, Robert J. Vokurka(1999)
Ruey-Lin Hsiao, Thompson S. H. Teo (2005)
Mbarek Rahmoun(2012)
Ram Narasimhan, Soo Wook Kim(2002)
Tan Yun-qing,LI Yuan-xu(2011)
Michael Tracey, Chong leng Tan(2001)
Angappa Gunasekaran, Ronald E. McGaughey, Eric W.T. Ngai,
Bharatendra K. Rai(2009)
Evgeniy A. Ageshin (2001)
Ying-Pin Yeh(2005)
Judith Gebauer, Carrie Beam, Arie Segev(1998)
Paul H. Schurr and Julie L. Ozanne(1985)
D Harrison McKnight; Larry L Cummings, Norman L Chervany(1998)

Neil F. Doherty , Danny J. McConnell

David McCutcheon,F. Ian Stuart(2000)
Simon R. Croom and Alistair Brandon-Jones(2005)
Norm Archer,Yufei Yuan(2000)
Stuart So , Hongyi Sun (2010)
Dr. S Croom (2001)
Hakan Hakansson,Ivan Snehota(1995)
Robert M. Morgan,Shelby D. Hunt(1994)
David Simchi-Levi,Edith Simchi-Levi(2002)
Ken Matsuno,John T. Mentzer(2000)
Nirmalya Kumar, Lisa K. Scheer , Jan-Benedict E. M. Steenkamp(1995)

Gareth R. Jones ,Jennifer M. George(1998)

W.C. Benton, Michael Maloni(2005)
Jillian Sweeney,Geoffrey N. Soutar, AND Lester Johnson(1999)
Erin Anderson, Barton Weitz(1992)
Jennifer Blackhurst(2006)
Alfred Wong(2010)
Andreu, Aldas, Bigne ,Mallita(2010)
Chang, Wong (2010)
Essig M , Amann M
Ghijsen P W T, Semeijn J , Ernstson S (2010)
Huttinger L, Schiele H, Veldman J( 2012)
S Croom,A B Jones(2007)
Yu, Yu, Itoga, Lin(2008)
Ko de Ruyter,Luci Moorman,Jos Lemmink (2001)
Title
Exploring Web Based Servqual Dimensions In Green Banking Services
Green Supply Chain Management: impact on performance
Drivers for the participation of small and mediaum sized suppliers in gre
Green Banking Bye Bye Cheques Hello Electronic Payment
Rhetoric and Reality of Corporate greening from Supplu Chain Manage
Process Quality and Collaboration Quality on B2B e-commerce
The Role of relationship qualityin stratification of vendors as perceived
Buyer Seller Relationhip and information sources in e-commerceworld
Achieving High Satisfaction in supplier- dealer working Relationship
The Role of performance impact of implementing Web based e-procur
Electronic Government Procurement Adoption Behavior amongst Mala
The Effect of Risk and Trust on the Behavioral Intention of using E-Pro
Adopters and non-adopters of e-procurement in Singapore: An empirica
Supplier relationship management in the construction industry: The eff
Shaping buyersupplier relationships in manufacturing contexts
An empirical study of buyer-supplier relationships in the Taiwanese mac
The impact of supplier selection and buyer-supplier engagement on re
The value of B2B relationships
The effects of supplier-to-buyer identification on operational performa
Supplier evaluations: communication strategies to improve supplier pe
Assessing supply chain management success factors: a case study
Benefits, barriers, and bridges to effective supply chain management
Measuring Trust in Supply Chain Partner's Relationship
The Relationship of Customer Satisfaction, customer loyalty and profitab
Buildind Trust in Key Customer Supplier Relationship
A model to measure E-procurement impacts on Organizational perform
Trust, commitment and relationships in supply chain management: a pa
Adoption vs acceptance of e-commerce: two different decisions
Building Consumer Loyalty - Challenge for Global E-healthcare Organiza
Building intellectual capital in the supply chain-the role of e commerce
Determinants of suppliers level of use of B2B e-marketplaces
How to Plan E-Business Initiatives in established Companies
E-Service:Enhancing internal customer service through e-procurement
The 'greening' of tourism micro-businesses: outcomes of focus group in
The influence of green supply chain integration and environmental uncer
Integration: attitudes, patterns and practices
Key performance criteria for vendor Selection A literature review
Loyalty How To Win Devotion From Your Customers
Managing stability and crises in business relationships:The Case of Eri
Performance measurement of supplier relationships
Relationship between supply chain performance and degree of linkage a
Sustainable Food Supply Chains: The Role of Collaboration and Sustaina
The Effect of Service Supply Chain Management Practices on the Public
A Meta-Analysisof Satisfaction in Marketing Channel Relationships
A service oriented framework for construction supply chain integration
An empirical study of the impact of e-business technologies on organiz
An Experimental Investigation of Satisfaction and Commitment in Marketing Channels:The Role of Trust and Dependence
An Integrative Model of Organizational Trust
Buyer-seller relationships in the PCB industry
Defining supply chain management: a historical perspective and practica
Delivering on the Promise of E-Procurement
Dependence and Commitment:Main Determinants of Negotiation betwee
Effect of supply chain integration on the relationship between diversi
Effects of Trust and task Commitment of Service Providers on Outsourc
Empirical analysis of supplier selection and involvement , customer sat

E-Procurement adoption in the Southcoast SMEs

E-Procurement at work: A case study
Identification of factors affecting continuity of cooperative electronic
Impact of the Internet on Procurement
Influences on Exchange Processes:Buyers' Preconceptions of a Seller's

Initial trust formation in new organizational relationships

Institutional responses to electronic procurement in the public sector
Issues in the choice of supplier alliance partners
Key issues in E-procurement: procurement implementation and operatio
Managing business-to-business relationships throughout the e-commerc
Supplier integration strategy for lean manufacturing adoption in electr
Supply Chain Management in the E-Business Era
The burden of Relationships
The Commitment-Trust Theory of Relationship Marketing
The effect of E-business on Supply Chain Strategy
The Effects of Strategy Type on the Market Orientation-Performance Re

The Effects of Supplier Fairness on Vulnerable Resellers

The Experience and Evolution of Trust: Implications for Cooperation a
The influence of power driven buyer/seller relationships on supply chain
The Role of Perceived Risk in the Quality-Value Relationship: A Study in
The Use of Pledges to Build and Sustain Commitment in Distribution Ch
Towards supply chain collaboration: an operations audit of VMI initiative
Integrating supplier satisfaction with customer satisfaction
An Analysis of e-business adoption its impact on relational quality in tr
Adoption of e-procurement and participation of e-market place on fir
Supplier satisfaction: Conceptual basics and explorative findings
Supplier satisfaction and commitment: The role of influence strategies
The drivers of customer attractiveness, supplier satisfaction and prefer
Impact of E- Procurement: Experiences from Implementation in the UK
Decision-making factors for effective industrial e-procurement, Technology in Society
Antecedents of Commitment and Trust in CustomerSupplier Relationsh
Journal Year Volume Page
ISSN 2277-9089 2013 1 289-313
SCM: An International Journnal, Emerald 2012 17 290-305
SCM: An International Journnal, Emerald 2008 13 185-198
ISSN 2277-9089 2013 1 60-74
Business Strategy & the Environment 2005 14 123-139
Industrial Management & Data System, Emerald 2013 113 908-926
Academy of Mareting Science Journal 1998 26 128-142
Journal of Business & Industrial Marketing, Emerald 2004 19 188-196
SCM An International Journnal, Emerald 2003 8 224-240
Internation Journal of Production Research 2009 48 5397-5414
International Business Research 2011 4 100-111
European Journal of Economic Finance & Administrative Science 2011 40 138-145
Omega 2008 37 972-987
Business & Industrial Marketing 2010 27 3-15
Science Direct 2007 13 26-41
South African Journal of Business Management 2011 43 69-76
Buyer-supplier relationships 2006 36 755-775
Emerald, Industrial Management and data systems 2009 109 593-609
Science Diretct, Journal of Operations Management 2010 29 549-560
Journal of Operations Management 2004 22 39-62
Emerald 2006 11 179-192
Emerald, Industrial Management and data systems 2008 13 35-48
Emerald, Measuring Business Excellence 2010 14 53-69
International journal of Service Industry Management 1996 7 27-42
The Performance Center and Satisfaction Strategy 1999 01-10
Journal of public procurement 2013 13 215-242
Emerald, Industrial Management and data systems 2005 10 26-33
Emerald:European Journal of Marketing 2009 43 1232-1245
Journal of Technology Management for Growing Economies 2012 3 47-61
Supply Chain Management-An International Journal 2001 6 148-151
Emerald-Industrial Management & Data Systems 2011 112 619-643
MIT Sloan Management review 2007 49 27-38
International Journal of service Industry Management 2003 14 539-555
Business Strategy and the Environment 2003 12 49-69
Emerald Group 1999 1-49
Emerald:Supply Chain Management-An International Journal 2012 18 308-323
Management research and practice 2013 5 63-75
B2B International 1-8
Emerald 2013 25 518 - 535
Supply Chain Management-An International Journal 2007 12 400-411
Supply Chain Management-An International Journal 2007 12 444-452
International Journal of Business and Social Science 2013 4 45-54
International Journal of Business and Social Science 2012 3 216-225
Journal of Marketing Research, 1999 36 223-238
 Original Research Article 2010 19 245-260
Journal of Operations Management 2007 25 1332-1347
ent in Marketing Channels:The Role of Trust and Dependence 1996 72 77-93
The Academy of Management Review 1995 20 709-734
Supply Chain Management: An International Journal 2005 10 302-312
Industrial Management & Data Systems 1999 99 11-17
MIS Quarterly Executive 2005
International Journal of Marketing Studies 2012 4 100-112
Journal of Operations Management 2002 20 303-323
Economic Management Journal 2011
SCM: An International Journnal, Emerald 2001 6 174-188

International Journal of Production Economics 2009 122 161-175

Production and Inventory Management 2001 48-53
Supply Chain Management: An International Journal 2005 10 327-335
Acquisition Review Quarterly 1998 1-14
Journal of Consumer Research 1985 11 939-953

The Academy of Management Review 1998 23 473-490

International Journal of Public Sector Management 2013 26 495-515
Journal of Operations Management 2000 18 279-301
Emerald-Journal of public Procurement 2005 5 367-387
Electronic Networking Applications and Policy 2000 10 385-395
Supply Chain Management: An International Journal 2010 15 474-487
Spring 2001 1-30
1995 522-536
Journal of Marketing 1994 58 20-38
2002 1-25
Journal of Marketing 2000 64 1-16

Journal of Marketing Research 1995 32 54-65

The Academy of Management Review 1998 23 531-546
Journal of Operations Management 2005 23 1-22
Journal of Retailing 1999 75 5-7
Journal of Marketing Research 1992 29 18-34
Int. J. Integrated Supply Management 2006 2 91-105
Total Quality Management 2000 11 427-432
Elsevier: Tourism Management 2010 31 777-787
Elesvier Information & management 2010 47 262-270
Science Direct, Journal of Purchasing & Supply Management 2009 15 103113
Journal of Purchasing & Supply Management 2010 16 1726
A literature review, Industrial Marketing Management 2012 41 11941205
Journal of Purchasing and Supply Management 2007 13 294-303
ent, Technology in Society 2008 30 163-169
Industrial Marketing Management 2001 30 271-286
Chadichal S S , Misra S(2013),Exploring Web Based Servqual Dimensions
Green K, Zelbest P, Bhaduria V S(2012),Green Supply Chain Management:
Lee S Y(2008),Drivers for the participation of small and mediaum sized sup
Manohar B, Vijaya Kumar CH. (2013),Green Banking Bye Bye Cheques Hello
Preuss L (2005),Rhetoric and Reality of Corporate greening from Supplu
Victor J,Chen Y,Capistrano E P (2013),Process Quality and Collaboration
Dorsch, Michael J,Scott R,Kelley,Scott W(1998),The Role of relationship qu
Deeter-Schmelz D.R, Kennedy K.N(2004),Buyer Seller Relationhip and inf
Jonsson P , Zineldin M (2003),Achieving High Satisfaction in supplier- dea
Tai Y M, Ho C F, Wu W H (2009),The Role of performance impact of imple
Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M (2011),Electronic Governme
Hadri K, Rendha P (2011),The Effect of Risk and Trust on the Behavioral
Teo T.S.H , Lin S, Lai K.H(2008),Adopters and non-adopters of e-procurem
Fiang Z ,Henneberg S.C , Naude P(2010),Supplier relationship management i
Saccani N,Perona M(2007),Shaping buyersupplier relationships in manufa
Yeh C.C , Chen C.F (2011),An empirical study of buyer-supplier relationsh
Kannan V.R , Tan K .C(2006),The impact of supplier selection and buyer-s
Gil-Saura I, Deltoro M.F,Taulet A.C (2009 ),The value of B2B relationship
Corsten D, Gruen T, Peyinghaus M (2010), The effects of supplier-to-buye
Prahinskia C, Benton W C (2004) ,Supplier evaluations: communication st
Rao T, Phillips V.M, Cheryl L M,Johnson (2006),Assessing supply chain man
Fawcett S.E,Magnan G.M, McCarter M.W (2008),Benefits, barriers, and br
Laeequddinnin M, Sahay B S, Sahay V,Waheed K A (2010),Measuring Trust i
Hallowell R (1996),The Relationship of Customer Satisfaction, customer loy
Hacker S.K, Israel J.T , Couturier L (1999),Buildind Trust in Key Customer
Gardenal F (2013),A model to measure E-procurement impacts on Organiza
Whan I.K, Kwon G,Suh T(2005),Trust, commitment and relationships in sup
Hernandez B,Jimenez J,Martin M.J (2009),Adoption vs acceptance of e-co
Smyczek S,Matysiewicz J(2012),Building Consumer Loyalty - Challenge for
O'Keeffe M(2001),Building intellectual capital in the supply chain-the r
Saprikis V, Vlachopoulou M(2011),Determinants of suppliers level of us
Basu A,Muylle S (2007),How to Plan E-Business Initiatives in establishe
Croom,Simon,Johnston,Robert(2003),E-Service:Enhancing internal custome
Jon V,Stephen E,David P,Kaja C(2003),The 'greening' of tourism micro-busi
Guo-Ciang Wu,The influence of green supply chain integration and environ
Bellmunt T.V,Torres P.R (2012),Integration: attitudes, patterns and pract
Shpend IMERI(2013),Key performance criteria for vendor Selection A lit
Paul Hague,Loyalty How To Win Devotion From Your Customers,B2B Intern
Bengtson A , Hadjikhani A, Ljung A,Managing stability and crises in busine
Giannakis M (2007),Performance measurement of supplier relationships,S
Lee C.W,Kwon I.W.G,Severance D(2007),Relationship between supply chain
Rota C,Reynolds N,Zanasi C(2013),Sustainable Food Supply Chains: The Role
Yap L.L,Tan C.L (2012),The Effect of Service Supply Chain Management Prac
Geyskens I , Jan-Benedict E.M S , Kumar N(1999),A Meta-Analysisof Satisfa
Jack C.P , Law K H, Bjornsson H, Jones A, Sriram R(2010),A service orient
Sanders N R,An empirical study of the impact of e-business technologies
Andaleeb S S ,An Experimental Investigation of Satisfaction and Commitm
Mayer R C, Davis J H ,Schoorman F D(1995),An Integrative Model of Orga
Lau G T , Goh M(2005),Buyer-seller relationships in the PCB industry,Sup
Lummus R R,Vokurka R J(1999),Defining supply chain management: a histor
Hsiao R L,Teo T S H (2005),Delivering on the Promise of E-Procurement,MIS
Rahmoun M(2012),Dependence and Commitment:Main Determinants of Negoti
Narasimhan R, Kim S W(2002),Effect of supply chain integration on the r
Yun-qing T,Yuan-xu L(2011),Effects of Trust and task Commitment of Serv
Tracey M,Tan C L(2001),Empirical analysis of supplier selection and invol

Gunasekaran A (2009),E-Procurement adoption in the Southcoast SMEs,Int

Ageshin E A (2001),E-Procurement at work: A case study,Production and
Yeh Y P (2005),Identification of factors affecting continuity of cooperati
Gebauer J, Beam C, Segev A(1998),Impact of the Internet on Procurement,A
Schurr P H, Ozanne J L(1985),Influences on Exchange Processes:Buyers' Pr

McKnight D H,Cummings L L,Chervany N L(1998),Initial trust formation in

Doherty N F , Mc Connell D J,Institutional responses to electronic procur
McCutcheon D, Stuart F I (2000),Issues in the choice of supplier alliance
Croom S R ,Brandon-Jones A (2005),Key issues in E-procurement: procurem
Archer N , Yuan Y,Managing business-to-business relationships throughout
Stuart S, Sun H(2010),Supplier integration strategy for lean manufacturin
Croom S (2001),Supply Chain Management in the E-Business Era,Spring,Vol
Hakansson H,Snehota I(1995),The burden of Relationships,,Vol. ,p.522-536
Morgan R M, Hunt S D (1994),The Commitment-Trust Theory of Relationshi
Simchi-Levi D,Simchi-Levi E (2002),The effect of E-business on Supply Chain
Matsuno K , Mentzer J T (2000),The Effects of Strategy Type on the Market

Kumar N et al. (1995),The Effects of Supplier Fairness on Vulnerable Resel

Jones G R , George J M (1998),The Experience and Evolution of Trust: I
Benton W C, Maloni M (2005),The influence of power driven buyer/seller r
Sweeney J, Soutar G N ,Johnson L(1999),The Role of Perceived Risk in the Qu
Anderson E,Weitz B (1992),The Use of Pledges to Build and Sustain Commit
Blackhurst J (2006),Towards supply chain collaboration: an operations audit
Wong A,Integrating supplier satisfaction with customer satisfaction,Tota
Andreu, Aldas, Bigne ,Mallita(2010),An Analysis of e-business adoption its
Chang, Wong (2010),Adoption of e-procurement and participation of e-ma
Essig M , Amann M,Supplier satisfaction: Conceptual basics and explora
Ghijsen P W T, Semeijn J , Ernstson S (2010),Supplier satisfaction an
Huttinger L, Schiele H, Veldman J( 2012),The drivers of customer attracti
Croom S , Jones A B (2007),Impact of E- Procurement: Experiences from I
Yu, Yu, Itoga, Lin(2008),Decision-making factors for effective industrial
Ruyter K D,Moorman L,Lemmink J (2001),Antecedents of Commitment and T
[ ] Chadichal S S , Misra S. Exploring Web Based Servqual Dimensions In Green Banking Services Impact on Developing e-C
[ ] Green K, Zelbest P, Bhaduria V S. Green Supply Chain Management: impact on performance. SCM: An International Jou
[ ] Lee S Y. Drivers for the participation of small and mediaum sized suppliers in green supply chain initiatiatives. SCM: An I
[ ] Manohar B, Vijaya Kumar C H. Green Banking Bye Bye Cheques Hello Electronic Payment. ISSN 2277-9089 2013;1:60-74
[ ] Preuss L . Rhetoric and Reality of Corporate greening from Supplu Chain Management function. Business Strategy & th
[ ] Victor J,Chen Y,Capistrano E P . Process Quality and Collaboration Quality on B2B e-commerce. Industrial Management
[ ] Dorsch, Michael J,Scott R,Kelley,Scott W. The Role of relationship qualityin stratification of vendors as perceived by cust
[ ] Deeter-Schmelz D.R, Kennedy K.N. Buyer Seller Relationhip and information sources in e-commerceworld. Journal of B
[ ] Jonsson P , Zineldin M . Achieving High Satisfaction in supplier- dealer working Relationship. SCM An International Journ
[ ] Tai Y M, Ho C F, Wu W H . The Role of performance impact of implementing Web based e-procurement systems. Interna
[ ] Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M . Electronic Government Procurement Adoption Behavior amongst Malay
[ ] Hadri K, Rendha P . The Effect of Risk and Trust on the Behavioral Intention of using E-Procurement System . European J
[ ] Teo T.S.H , Lin S, Lai K.H. Adopters and non-adopters of e-procurement in Singapore: An empirical study. Omega 2008;3
[ ] Fiang Z ,Henneberg S.C , Naude P. Supplier relationship management in the construction industry: The effects of trust a
[ ] Saccani N,Perona M. Shaping buyersupplier relationships in manufacturing contexts. Science Direct 2007;13:26-41.
[ ] Yeh C.C , Chen C.F. An empirical study of buyer-supplier relationships in the Taiwanese machine tool industry . South Af
[ ] Kannan V.R , Tan K .C. The impact of supplier selection and buyer-supplier engagement on relationship and firm perform
[ ] Gil-Saura I, Deltoro M.F,Taulet A.C . The value of B2B relationships. Emerald, Industrial Management and data systems 2
[ ] Corsten D, Gruen T, Peyinghaus M . The effects of supplier-to-buyer identification on operational performance. Science
[ ] Prahinskia C, Benton W C . Supplier evaluations: communication strategies to improve supplier performance. Journal of
[ ] Rao T, Phillips V.M, Cheryl L M,Johnson . Assessing supply chain management success factors: a case study . Emerald 20
[ ] Fawcett S.E,Magnan G.M, McCarter M.W . Benefits, barriers, and bridges to effective supply chain management SCM. E
[ ] Laeequddinnin M, Sahay B S, Sahay V,Waheed K A . Measuring Trust in Supply Chain Partner's Relationship. Emerald, M
[ ] Hallowell R . The Relationship of Customer Satisfaction, customer loyalty and profitability . International journal of Serv
[ ] Hacker S.K, Israel J.T , Couturier L . Buildind Trust in Key Customer Supplier Relationship. The Performance Center and S
[ ] Gardenal F . A model to measure E-procurement impacts on Organizational performance. Journal of public procuremen
[ ] Whan I.K, Kwon G,Suh T. Trust, commitment and relationships in supply chain management: a path analysis. Emerald, In
[ ] Hernandez B,Jimenez J,Martin M.J . Adoption vs acceptance of e-commerce: two different decisions. Emerald:European
[ ] Smyczek S,Matysiewicz J. Building Consumer Loyalty - Challenge for Global E-healthcare Organizations. Journal of Techn
[ ] O'Keeffe M. Building intellectual capital in the supply chain-the role of e commerce. Supply Chain Management-An Inte
[ ] Saprikis V, Vlachopoulou M. Determinants of suppliers level of use of B2B e-marketplaces. Emerald-Industrial Managem
[ ] Basu A,Muylle S . How to Plan E-Business Initiatives in established Companies. MIT Sloan Management review 2007;49
[ ] Croom,Simon,Johnston,Robert. E-Service:Enhancing internal customer service through e-procurement. International Jo
[ ] Jon V,Stephen E,David P,Kaja C. The 'greening' of tourism micro-businesses: outcomes of focus group investigations in S
[ ] Guo-Ciang Wu. The influence of green supply chain integration and environmental uncertainty on green innovation in T
[ ] Bellmunt T.V,Torres P.R . Integration: attitudes, patterns and practices. Emerald:Supply Chain Management-An Internatio
[ ] Shpend IMERI. Key performance criteria for vendor Selection A literature review. Management research and practice 2
[ ] Paul Hague. Loyalty How To Win Devotion From Your Customers. B2B International ;:1-8.
[ ] Bengtson A , Hadjikhani A, Ljung A. Managing stability and crises in business relationships:The Case of Ericsson in an Em
[ ] Giannakis M . Performance measurement of supplier relationships. Supply Chain Management-An International Journa
[ ] Lee C.W,Kwon I.W.G,Severance D. Relationship between supply chain performance and degree of linkage among supplie
[ ] Rota C,Reynolds N,Zanasi C. Sustainable Food Supply Chains: The Role of Collaboration and Sustainable Relationships. In
[ ] Yap L.L,Tan C.L . The Effect of Service Supply Chain Management Practices on the Public Healthcare Organizational Perfo
[ ] Geyskens I , Jan-Benedict E.M S , Kumar N. A Meta-Analysisof Satisfaction in Marketing Channel Relationships. Journal o
[ ] Jack C.P, Kincho H. Law, Hans Bjornsson, Jones A, Sriram R . A service oriented framework for construction supply chain
[ ] Sanders N R. An empirical study of the impact of e-business technologies on organizational collaboration and performa
[ ] Andaleeb S S . An Experimental Investigation of Satisfaction and Commitment in Marketing Channels:The Role of Trust a
[ ] Mayer R C, Davis J H ,Schoorman F D. An Integrative Model of Organizational Trust. The Academy of Management Revie
[ ] Lau G T , Goh M. Buyer-seller relationships in the PCB industry. Supply Chain Management: An International Journal 200
[ ] Lummus R R,Vokurka R J. Defining supply chain management: a historical perspective and practical guidelines. Industria
[ ] Hsiao R L,Teo T S H . Delivering on the Promise of E-Procurement. MIS Quarterly Executive 2005;:.
[ ] Rahmoun M. Dependence and Commitment:Main Determinants of Negotiation between Suppliers and Retailers. Intern
[ ] Narasimhan R, Kim S W. Effect of supply chain integration on the relationship between diversification and performance
[ ] Yun-qing T,Yuan-xu L. Effects of Trust and task Commitment of Service Providers on Outsourcing Cooperation . Economi
[ ] Tracey M,Tan C L. Empirical analysis of supplier selection and involvement , customer satisfaction , and firm performanc

[ ] Gunasekaran A et al. . E-Procurement adoption in the Southcoast SMEs. International Journal of Production Economics
[ ] Ageshin E A . E-Procurement at work: A case study. Production and Inventory Management 2001;:48-53.
[ ] Yeh Y P . Identification of factors affecting continuity of cooperative electronic supply chain relationships: empirical case
[ ] Judith Gebauer, Carrie Beam, Arie Segev. Impact of the Internet on Procurement. Acquisition Review Quarterly 1998;:1
[ ] Schurr P H, Ozanne J L. Influences on Exchange Processes:Buyers' Preconceptions of a Seller's Trustworthinesansd Barg

[ ] McKnight D H,Cummings L L,Chervany N L. Initial trust formation in new organizational relationships. The Academy of M
[ ] Doherty N F , Mc Connell D J. Institutional responses to electronic procurement in the public sector. International Journ
[ ] McCutcheon D, Stuart F I . Issues in the choice of supplier alliance partners. Journal of Operations Management 2000;1
[ ] Croom S R ,Brandon-Jones A . Key issues in E-procurement: procurement implementation and operation in the public se
[ ] Archer N , Yuan Y. Managing business-to-business relationships throughout the e-commerce procurement life cycle. Ele
[ ] Stuart S, Sun H. Supplier integration strategy for lean manufacturing adoption in electronic-enabled supply chains. Supp
[ ] Croom S . Supply Chain Management in the E-Business Era. Spring 2001;:1-30.
[ ] Hakansson H,Snehota I. The burden of Relationships. 1995;:522-536.
[ ] Morgan R M, Hunt S D . The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing 1994;58:20-38.
[ ] Simchi-Levi D,Simchi-Levi E . The effect of E-business on Supply Chain Strategy. 2002;:1-25.
[ ] Matsuno K , Mentzer J T . The Effects of Strategy Type on the Market Orientation-Performance Relationship. Journal of

[ ] Kumar N et al. . The Effects of Supplier Fairness on Vulnerable Resellers. Journal of Marketing Research 1995;32:54-65.
[ ] Jones G R , George J M . The Experience and Evolution of Trust: Implications for Cooperation and Teamwork. The Acade
[ ] Benton W C, Maloni M . The influence of power driven buyer/seller relationships on supply chain satisfaction. Journal o
[ ] Sweeney J, Soutar G N ,Johnson L. The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Envir
[ ] Anderson E,Weitz B . The Use of Pledges to Build and Sustain Commitment in Distribution Channels. Journal of Marketin
[ ] Blackhurst J . Towards supply chain collaboration: an operations audit of VMI initiatives in the electronics industry. Int. J
[ ] Wong A. Integrating supplier satisfaction with customer satisfaction. Total Quality Management 2000;11:427-432.
[ ] Andreu, Aldas, Bigne ,Mallita. An Analysis of e-business adoption its impact on relational quality in travel agency supp
[ ] Chang, Wong . Adoption of e-procurement and participation of e-market place on firm performance- trust as moderato
[ ] Essig M , Amann M. Supplier satisfaction: Conceptual basics and explorative findings. Science Direct, Journal of Purcha
[ ] Ghijsen P W T, Semeijn J , Ernstson S . Supplier satisfaction and commitment: The role of influence strategies and sup
[ ] Huttinger L, Schiele H, Veldman J. The drivers of customer attractiveness, supplier satisfaction and preferred customer s
[ ] Croom S , Jones A B . Impact of E- Procurement: Experiences from Implementation in the UK Public Sector. Journal of Pu
[ ] Yu, Yu, Itoga, Lin. Decision-making factors for effective industrial e-procurement, Technology in Society. 2008;30:163-
[ ] Ruyter K D,Moorman L,Lemmink J . Antecedents of Commitment and Trust in CustomerSupplier Relationships in High
ournal 1998;26:128-142.
d 2004;19:188-196.

009;48:5397-5414.
earch 2011;4:100-111.
trative Science 2011;40:138-145.

Marketing 2010;27:3-15.

2011;43:69-76.
06;36:755-775.

ment 2010;29:549-560.

ata systems 2008;13:35-48.

s 2005;10:26-33.

mies 2012;3:47-61.

2003;14:539-555.
nd the Environment 2003;12:49-69.

upply Chain Management-An International Journal 2007;12:444-452.

cial Science 2013;4:45-54.
ess and Social Science 2012;3:216-225.
2010;19:245-260.
nt 2007;25:1332-1347.

012;4:100-112.
rms. Journal of Operations Management 2002;20:303-323.

erald 2001;6:174-188.

ply Chain Management: An International Journal 2005;10:327-335.

Research 1985;11:939-953.

26:495-515.

ement 2005;5:367-387.
olicy 2000;10:385-395.
al Journal 2010;15:474-487.

nagement 2010;31:777-787.
2010;47:262-270.

rnal of Purchasing & Supply Management 2010;16:1726.

arketing Management 2012;41:11941205.
07;13:294-303.

ng Management 2001;30:271-286.
Old New To be Revised

1 81
2 4
3 6
4 7
5 8
6 60
7 12
8 13
9 17
10 20
11 22
12 23
13 24
14 25
15 26
16 28
17 30
18 33
19 34
20 37
21 38
22 40
23 79
24 42
25 44
26 46
27 31
28 35
29 48
30 50
31 61
32 53
33 56
34 29
35 67
36 59
37 63
38 65
39 14
40 69
41 11
42 71
43 73
44 51
45 76
46 77
47 80
48 82
49 83
50 85
51 87
Old Ref No.

3
4
5

41
7
8
39

9
10

11
12
13
14
15

16
34
17
27

18
19
28

20
21

22

24

25

26

Doc. Classification: General

Created by: 152268 Date: 01/18/2014
29

30
44

32

33
36
6
31

37
38

35

40

42

43

45
46

23
47
1
48
49

50

51

Doc. Classification: General

Created by: 152268 Date: 01/18/2014
[1] Ageshin E A . E-Procurement at work: A case study. Production and Inventory Management 2001;:48-53.
[ ] Andaleeb S S . An Experimental Investigation of Satisfaction and Commitment in Marketing Channels:The Role of Trust a
[ ] Anderson E,Weitz B . The Use of Pledges to Build and Sustain Commitment in Distribution Channels. Journal of Marketin
[ ] Andreu, Aldas, Bigne ,Mallita. An Analysis of e-business adoption its impact on relational quality in travel agency supp
[ ] Archer N , Yuan Y. Managing business-to-business relationships throughout the e-commerce procurement life cycle. Ele
[ ] Basu A,Muylle S . How to Plan E-Business Initiatives in established Companies. MIT Sloan Management review 2007;49
[ ] Bellmunt T.V,Torres P.R . Integration: attitudes, patterns and practices. Emerald:Supply Chain Management-An Internatio
[ ] Bengtson A , Hadjikhani A, Ljung A. Managing stability and crises in business relationships:The Case of Ericsson in an Em
[ ] Benton W C, Maloni M . The influence of power driven buyer/seller relationships on supply chain satisfaction. Journal o
[ ] Blackhurst J . Towards supply chain collaboration: an operations audit of VMI initiatives in the electronics industry. Int. J
[ ] Chadichal S S , Misra S. Exploring Web Based Servqual Dimensions In Green Banking Services Impact on Developing e-C
[ ] Chang, Wong . Adoption of e-procurement and participation of e-market place on firm performance- trust as moderato
[ ] Corsten D, Gruen T, Peyinghaus M . The effects of supplier-to-buyer identification on operational performance. Science
[ ] Croom S , Jones A B . Impact of E- Procurement: Experiences from Implementation in the UK Public Sector. Journal of Pu
[ ] Croom S . Supply Chain Management in the E-Business Era. Spring 2001;:1-30.
[ ] Croom S R ,Brandon-Jones A . Key issues in E-procurement: procurement implementation and operation in the public se
[ ] Croom,Simon,Johnston,Robert. E-Service:Enhancing internal customer service through e-procurement. International Jo
[ ] Deeter-Schmelz D.R, Kennedy K.N. Buyer Seller Relationhip and information sources in e-commerceworld. Journal of B
[ ] Doherty N F , Mc Connell D J. Institutional responses to electronic procurement in the public sector. International Journ
[ ] Dorsch, Michael J,Scott R,Kelley,Scott W. The Role of relationship qualityin stratification of vendors as perceived by cust
[ ] Essig M , Amann M. Supplier satisfaction: Conceptual basics and explorative findings. Science Direct, Journal of Purcha
[ ] Fawcett S.E,Magnan G.M, McCarter M.W . Benefits, barriers, and bridges to effective supply chain management SCM. E
[ ] Fiang Z ,Henneberg S.C , Naude P. Supplier relationship management in the construction industry: The effects of trust a
[ ] Gardenal F . A model to measure E-procurement impacts on Organizational performance. Journal of public procuremen
[ ] Geyskens I , Jan-Benedict E.M S , Kumar N. A Meta-Analysisof Satisfaction in Marketing Channel Relationships. Journal o
[ ] Ghijsen P W T, Semeijn J , Ernstson S . Supplier satisfaction and commitment: The role of influence strategies and sup
[ ] Giannakis M . Performance measurement of supplier relationships. Supply Chain Management-An International Journa
[ ] Gil-Saura I, Deltoro M.F,Taulet A.C . The value of B2B relationships. Emerald, Industrial Management and data systems 2
[ ] Green K, Zelbest P, Bhaduria V S. Green Supply Chain Management: impact on performance. SCM: An International Jou
[ ] Gunasekaran A et al. . E-Procurement adoption in the Southcoast SMEs. International Journal of Production Economics
[ ] Guo-Ciang Wu. The influence of green supply chain integration and environmental uncertainty on green innovation in T
[ ] Hacker S.K, Israel J.T , Couturier L . Buildind Trust in Key Customer Supplier Relationship. The Performance Center and S
[ ] Hadri K, Rendha P . The Effect of Risk and Trust on the Behavioral Intention of using E-Procurement System . European J
[ ] Hakansson H,Snehota I. The burden of Relationships. 1995;:522-536.
[ ] Hallowell R . The Relationship of Customer Satisfaction, customer loyalty and profitability . International journal of Serv
[ ] Hernandez B,Jimenez J,Martin M.J . Adoption vs acceptance of e-commerce: two different decisions. Emerald:European
[ ] Hsiao R L,Teo T S H . Delivering on the Promise of E-Procurement. MIS Quarterly Executive 2005;:.
[ ] Huttinger L, Schiele H, Veldman J. The drivers of customer attractiveness, supplier satisfaction and preferred customer s
[ ] Jack C.P, Kincho H. Law, Hans Bjornsson, Jones A, Sriram R . A service oriented framework for construction supply chain
[ ] Jon V,Stephen E,David P,Kaja C. The 'greening' of tourism micro-businesses: outcomes of focus group investigations in S
[ ] Jones G R , George J M . The Experience and Evolution of Trust: Implications for Cooperation and Teamwork. The Acade
[ ] Jonsson P , Zineldin M . Achieving High Satisfaction in supplier- dealer working Relationship. SCM An International Journ
[ ] Judith Gebauer, Carrie Beam, Arie Segev. Impact of the Internet on Procurement. Acquisition Review Quarterly 1998;:1
[ ] Kannan V.R , Tan K .C. The impact of supplier selection and buyer-supplier engagement on relationship and firm perform
[ ] Kumar N et al. . The Effects of Supplier Fairness on Vulnerable Resellers. Journal of Marketing Research 1995;32:54-65.

Doc. Classification: General

Created by: 152268 Date: 01/18/2014
[ ] Laeequddinnin M, Sahay B S, Sahay V,Waheed K A . Measuring Trust in Supply Chain Partner's Relationship. Emerald, M
[ ] Lau G T , Goh M. Buyer-seller relationships in the PCB industry. Supply Chain Management: An International Journal 200
[ ] Lee C.W,Kwon I.W.G,Severance D. Relationship between supply chain performance and degree of linkage among supplie
[ ] Lee S Y. Drivers for the participation of small and mediaum sized suppliers in green supply chain initiatiatives. SCM : An
[ ] Lummus R R,Vokurka R J. Defining supply chain management: a historical perspective and practical guidelines. Industria
[ ] Manohar B, Vijaya Kumar C H. Green Banking Bye Bye Cheques Hello Electronic Payment. ISSN 2277-9089 2013;1:60-74
[ ] Matsuno K , Mentzer J T . The Effects of Strategy Type on the Market Orientation-Performance Relationship. Journal of
[ ] Mayer R C, Davis J H ,Schoorman F D. An Integrative Model of Organizational Trust. The Academy of Management Revie
[ ] McCutcheon D, Stuart F I . Issues in the choice of supplier alliance partners. Journal of Operations Management 2000;1
[ ] McKnight D H,Cummings L L,Chervany N L. Initial trust formation in new organizational relationships. The Academy of M
[ ] Morgan R M, Hunt S D . The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing 1994;58:20-38.
[ ] Narasimhan R, Kim S W. Effect of supply chain integration on the relationship between diversification and performance
[ ] O'Keeffe M. Building intellectual capital in the supply chain-the role of e commerce. Supply Chain Management-An Inte
[ ] Paul Hague. Loyalty How To Win Devotion From Your Customers. B2B International ;:1-8.
[ ] Prahinskia C, Benton W C . Supplier evaluations: communication strategies to improve supplier performance. Journal of
[ ] Preuss L . Rhetoric and Reality of Corporate greening from Supplu Chain Management function. Business Strategy & th
[ ] Rahmoun M. Dependence and Commitment:Main Determinants of Negotiation between Suppliers and Retailers. Intern
[ ] Rao T, Phillips V.M, Cheryl L M,Johnson . Assessing supply chain management success factors: a case study . Emerald 20
[ ] Rota C,Reynolds N,Zanasi C. Sustainable Food Supply Chains: The Role of Collaboration and Sustainable Relationships. In
[ ] Ruyter K D,Moorman L,Lemmink J . Antecedents of Commitment and Trust in CustomerSupplier Relationships in High
[ ] Saccani N,Perona M. Shaping buyersupplier relationships in manufacturing contexts. Science Direct 2007;13:26-41.
[ ] Sanders N R. An empirical study of the impact of e-business technologies on organizational collaboration and performa
[ ] Saprikis V, Vlachopoulou M. Determinants of suppliers level of use of B2B e-marketplaces. Emerald-Industrial Managem
[ ] Schurr P H, Ozanne J L. Influences on Exchange Processes:Buyers' Preconceptions of a Seller's Trustworthinesansd Barg
[ ] Shpend IMERI. Key performance criteria for vendor Selection A literature review. Management research and practice 2
[ ] Simchi-Levi D,Simchi-Levi E . The effect of E-business on Supply Chain Strategy. 2002;:1-25.
[ ] Smyczek S,Matysiewicz J. Building Consumer Loyalty - Challenge for Global E-healthcare Organizations. Journal of Techn
[ ] Stuart S, Sun H. Supplier integration strategy for lean manufacturing adoption in electronic-enabled supply chains. Supp
[ ] Sweeney J, Soutar G N ,Johnson L. The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Envir
[ ] Tai Y M, Ho C F, Wu W H . The Role of performance impact of implementing Web based e-procurement systems. Interna
[ ] Teo T.S.H , Lin S, Lai K.H. Adopters and non-adopters of e-procurement in Singapore: An empirical study. Omega 2008;3
[ ] Tracey M,Tan C L. Empirical analysis of supplier selection and involvement , customer satisfaction , and firm performanc
[ ] Victor J,Chen Y,Capistrano E P . Process Quality and Collaboration Quality on B2B e-commerce. Industrial Management
[ ] Whan I.K, Kwon G,Suh T. Trust, commitment and relationships in supply chain management: a path analysis. Emerald, In
[ ] Wong A. Integrating supplier satisfaction with customer satisfaction. Total Quality Management 2000;11:427-432.
[ ] Yap L.L,Tan C.L . The Effect of Service Supply Chain Management Practices on the Public Healthcare Organizational Perfo
[ ] Yeh C.C , Chen C.F. An empirical study of buyer-supplier relationships in the Taiwanese machine tool industry . South Af
[ ] Yeh Y P . Identification of factors affecting continuity of cooperative electronic supply chain relationships: empirical case
[ ] Yu, Yu, Itoga, Lin. Decision-making factors for effective industrial e-procurement, Technology in Society. 2008;30:163-
[ ] Yun-qing T,Yuan-xu L. Effects of Trust and task Commitment of Service Providers on Outsourcing Cooperation . Economi
[ ] Yusoff W.S, Abas Z, Islam M.A, Yushuf D.H.M . Electronic Government Procurement Adoption Behavior amongst Malay

Doc. Classification: General

Created by: 152268 Date: 01/18/2014
Ageshin [1 ]
Andaleeb [2]
Anderson and Weitz [ 3]
Andreu et al. [4]
Archer and Yuan [5]
Basu ,Muylle [6]
Bellmunt and Torres [7]
Bengtson [8]
Benton and Maloni [9]
Blackhurst [10]
Chadichal and Misra[11]
Chang and Wong [12]
Corsten et al. [13]
Croom [14 ]
Croom and Brandon[ ]
Croom and Jones [ ]
Croom et al. [ ]
Deeter-Schmelz and Kennedy[ ]
Doherty and Mc Connell [ ]
Dorsch et al. [ ]
Essig and Amann [ ]
Fawcett et al. [ ]
Fiang et al. [ ]
Gardenal [ ]
Geyskens et al. [ ]
Ghijsen et al. [ ]
Giannakis [ ]
Gil-Saura I et al. [ ]
Green et al.[ ]
Gunasekaran et al. [ ]
Guo-Ciang Wu [ ]
Hacker et al. [ ]
Hadri and Rendha [ ]
Hakansson and Snehota [ ]
Hallowell [ ]
Hernandez et al. [ ]
Hsiao and Teo [ ]
Huttinger et al. [ ]
Jack et al. [ ]
Jon et al. [ ]
Jones and George [ ]
Jonsson and Zineldin[ ]
Gebauer et al. [ ]
Kannan and Tan [ ]
Kumar et al. [ ]
Created by: 152268 Date: 01/18/2014
Ageshin (2001)
Andaleeb (1996)
Anderson ,Weitz (1992)
Andreu et al. (2010)
Archer N , Yuan Y(2000)
Basu ,Muylle (2007)
Bellmunt,Torres (2012)
Bengtson et al.(2013)
Benton, Maloni (2005)
Blackhurst (2006)
Chadichal S S , Misra S(2013)
Chang, Wong (2010)
Corsten et al. (2010)
Croom (2007)
Croom ,Brandon(2001)
Croom , Jones (2005)
Croom et al. (2003)
Deeter-Schmelz, Kennedy(2004)
Doherty , Mc Connell(2013)
Dorsch et al. (1998)
Essig , Amann (2009)
Fawcett et al. (2008)
Fiang et al. (2010)
Gardenal (2013)
Geyskens et al. (1999)
Ghijsen et al. (2010)
Giannakis (2007)
Gil-Saura I et al. (2009)
Green et al.(2012)
Gunasekaran et al. (2009)
Guo-Ciang Wu(1999)
Hacker et al. (1999)
Hadri , Rendha (2011)
Hakansson ,Snehota (1995)
Hallowell(1996)
Hernandez et al. (2009)
Hsiao ,Teo (2005)
Huttinger et al. (2012)
Jack et al. (2010)
Jon et al. (2003)
Jones , George (1998)
Jonsson, Zineldin(2003)
Gebauer et al. (1998)
Kannan , Tan(2006)
Kumar et al. (1995)
Doc. Classification: General
Laeequddinnin et al. [ ] Laeequddinnin et al. (2010)
Lau and Goh [ ] Lau , Goh (2005)
Lee et al. [ ] Lee et al. (2007)
Lee[ ] Lee(2008)
Lummus and Vokurka [ ] Lummus ,Vokurka (1999)
Manohar and Vijaya[ ] Manohar , Vijaya (2013)
Matsuno and Mentzer [ ] Matsuno , Mentzer (2000)
Mayer et al. [ ] Mayer et al.(1995)
McCutcheon and Stuart [ ] McCutcheon , Stuart (2000)
McKnight et al. [ ] McKnight et al. (1998)
Morgan and Hunt [ ] Morgan , Hunt (1994)
Narasimhan and Kim [ ] Narasimhan , Kim (2002)
O'Keeffe [ ] O'Keeffe(2001)
Paul [ ] Paul
Prahinskia and Benton [ ] Prahinskia C, Benton(2004)
Preuss[ ] Preuss(2005)
Rahmoun [ ] Rahmoun(2012)
Rao et al. [ ] Rao et al. (2006)
Rota et al. [ ] Rota et al. (2013)
Ruyter et al. [ ] Ruyter et al. (2001)
Saccani and Perona [ ] Saccani ,Perona(2007)
Sanders [ ] Sanders (2007)
Saprikis and Vlachopoulou [ ] Saprikis , Vlachopoulou(2011)
Schurr and Ozanne [ ] Schurr , Ozanne (1985)
Shpend [ ] Shpend(2013)
Simchi-Levi D and Simchi-Levi E[ ] Simchi-Levi ,Simchi-Levi (2002)
Smyczek and Matysiewicz [ ] Smyczek,Matysiewicz (2012)
Stuart and Sun [ ] Stuart , Sun (2010)
Sweeney et al. [ ] Sweeney et al. (1999)
Tai et al. [ ] Tai et al. (2009)
Teo et al. [ ] Teo et al. (2008)
Tracey and Tan [ ] Tracey ,Tan (2001)
Victor et al. [ ] Victor et al. (2013)
Whan et al. [ ] Whan et al. (2005)
Wong [ ] Wong (2000)
Yap and Tan [ ] Yap ,Tan (2012)
Yeh and Chen [ ] Yeh , Chen(2011)
Yeh [ ] Yeh (2005)
Yu et al. [ ] Yu et al. (2008)
Yun-qing and Yuan-xu [ ] Yun-qing ,Yuan-xu (2011)
Yusoff et al. [ ] Yusoff et al. (2011)

Doc. Classification: General

Created by: 152268 Date: 01/18/2014

Ageshin [ ]
Andaleeb [ ]
Anderson and Weitz [ ]
Andreu et al. [ ]
Archer and Yuan [ ]
Basu and Muylle [ ]
Bellmunt and Torres [ ]
Bengtson [ ]
Benton and Maloni [ ]
Blackhurst [ ]
Chadichal and Misra[ ]
Chang and Wong [ ]
Corsten et al. [ ]
Croom [ ]
Croom and Brandon[ ]
Croom and Jones [ ]
Croom et al. [ ]
Deeter-Schmelz and Kennedy[ ]
Doherty and Mc Connell [ ]
Dorsch et al. [ ]
Essig and Amann [ ]
Fawcett et al. [ ]
Fiang et al. [ ]
Gardenal [ ]
Geyskens et al. [ ]
Ghijsen et al. [ ]
Giannakis [ ]
Gil-Saura I et al. [ ]
Green et al.[ ]
Gunasekaran et al. [ ]
Guo-Ciang Wu [ ]
Hacker et al. [ ]
Hadri and Rendha [ ]
Hakansson and Snehota [ ]
Hallowell [ ]
Hernandez et al. [ ]
Hsiao and Teo [ ]
Huttinger et al. [ ]
Jack et al. [ ]
Jonet al. [ ]
Jones and George [ ]
Jonsson and Zineldin[ ]
Gebauer et al. [ ]
Kannan and Tan [ ]
Kumar et al. [ ]
Created by: 152268 Date: 01/18/2014
Required
Ageshin (2001)
Andaleeb (1996)
Anderson and Weitz(1992)
Andreu et al. (2010)
Archer and Yuan(2000)
Basu and Muylle(2007)
Bellmunt and Torres (2012)
Bengtson(2013)
Benton and Maloni (2005)
Blackhurst (2006)
Chadichal and Misra(2013)
Chang and Wong (2010)
Corsten et al. (2010)
Croom(2007)
Croom and Brandon(2001)
Croom and Jones (2005)
Croom et al.(2003)
Deeter-Schmelz and Kennedy(2004)
Doherty and Mc Connell (2013)
Dorsch et al. (1998)
Essig and Amann (2009)
Fawcett et al. (2008)
Fiang et al. (2010)
Gardenal (2013)
Geyskens et al. (1999)
Ghijsen et al. (2010)
Giannakis (2007)
Gil-Saura I et al. (2009)
Green et al.(2012)
Gunasekaran et al. (2009)
Guo-Ciang Wu(1999)
Hacker et al. (1999)
Hadri and Rendha (2011)
Hakansson and Snehota (1995)
Hallowell (1996)
Hernandez et al. (2009)
Hsiao and Teo (2005)
Huttinger et al.(2012)
Jack et al. (2010)
Jonet al. (2003)
Jones and George (1998)
Jonsson and Zineldin(2003)
Gebauer et al. (1998)
Kannan and Tan(2006)
Kumar et al.(1995)
Doc. Classification: General
Laeequddinnin et al. [ ] Laeequddinnin et al. (2010)
Lau and Goh [ ] Lau and Goh (2005)
Lee et al. [ ] Lee et al. (2007)
Lee[ ] Lee(2008)
Lummus and Vokurka [ ] Lummus and Vokurka (1999)
Manohar and Vijaya[ ] Manohar and Vijaya(2013)
Matsuno and Mentzer [ ] Matsuno and Mentzer (2000)
Mayer et al. [ ] Mayer et al. (1995)
McCutcheon and Stuart [ ] McCutcheon and Stuart(2000)
McKnight et al. [ ] McKnight et al.(1998)
Morgan and Hunt [ ] Morgan and Hunt (1994)
Narasimhan and Kim [ ] Narasimhan and Kim (2002)
O'Keeffe [ ] O'Keeffe(2001)
Paul [ ] Paul
Prahinskia and Benton [ ] Prahinskia and Benton (2004)
Preuss[ ] Preuss(2005)
Rahmoun [ ] Rahmoun(2012)
Rao et al. [ ] Rao et al. (2006)
Rota et al. [ ] Rota et al. (2013)
Ruyter et al. [ ] Ruyter et al. (2001)
Saccani and Perona [ ] Saccani and Perona (2007)
Sanders [ ] Sanders (2007)
Saprikis and Vlachopoulou [ ] Saprikis and Vlachopoulou(2011)
Schurr and Ozanne [ ] Schurr and Ozanne (1985)
Shpend [ ] Shpend(2013)
Simchi-Levi D and Simchi-Levi E[ ] Simchi-Levi D and Simchi-Levi E (2002)
Smyczek and Matysiewicz [ ] Smyczek and Matysiewicz (2012)
Stuart and Sun [ ] Stuart and Sun(2010)
Sweeney et al. [ ] Sweeney et al. (1999)
Tai et al. [ ] Tai et al. (2009)
Teo et al. [ ] Teo et al.(2008)
Tracey and Tan [ ] Tracey and Tan(2001)
Victor et al. [ ] Victor et al. (2013)
Whan et al. [ ] Whan et al. (2005)
Wong [ ] Wong(2000)
Yap and Tan [ ] Yap and Tan (2012)
Yeh and Chen [ ] Yeh and Chen(2011)
Yeh [ ] Yeh(2005)
Yu et al. [ ] Yu et al. (2008)
Yun-qing and Yuan-xu [ ] Yun-qing and Yuan-xu (2011)
Yusoff et al. [ ] Yusoff et al. (2011)

Doc. Classification: General

Created by: 152268 Date: 01/18/2014
 Doc. Classification: General
Created by: 152268 Date: 01/18/2014