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A. 8
B. 24
C. 12
D. 46
Ans : C
A. 12
B. 8
C. 44
D. 20
Ans:C
A. 12
B.8
C. 20
D. 44
Ans: D
A. leg
B. Tongue
C. Vocal chord
D. Lips
Ans: A
A. 12
B. 8
C. 20
D. 24
A. Production of Speech
B. Digestion process
D. Dexidation Process
Ans: A
Ans: D
A. Lungs
B. Air Pipe
C. Nostrils
D. All the above
Ans: D
Q..9. The hard convex surface just Behind the upper front teeth is called
A. soft palate
B. teeth ridge
C. hard palate
D. tongue
Ans C
Q.10.Diphthong is a
Ans: C
A. Clusters
B. Consonants
C. Vowels
D. Words
Ans: C
Q.12. The Latter of English alphabet other than vowels care called
A. Word
B. vowels
C. clusters
D. consonants
Ans: D
A. vowel sound
B. consonant sound
C. single sound
D. consonant cluster
Ans: D
A. Car
B. seat
C. fit
D. books
Ans: B
A. but
B. arm
C. about
D. aunt
Ans: C
A. sea
b. guard
C. guilty
D. play
Ans: D
Q. 17. The following does not belong to the basic components of speech
A. stress
B. rhythm
C. poem
D. intonation
Ans: C
Ans: C
Q.19. "The degree of force with which sound or syllable of a word is uttered" is called
A. intonation
B. stress
C. Rhythm
D. Pause
Ans: B
B. Rhythm
C. Pause
D. Intonation
Ans: D
A. Flueny
B. Pause
C. Intonation
D. Stress
Ans: C
A. Phoneme
B. Allophone
C. Juncture
D. Morpheme
Ans: A
Q.23. "The study of articulation, transmission and reception of speech sound ," is called
A. Linguistics
B. Morphology
C. Phonetics
D. syntax
Ans: C
Q.24. Defective pronunciation in india prevails as
C. Both A and B
Ans: C
B. Study of words
Ans: C
Q.26. The teacher does not tell or interpret whether the answer is correct or not in the
A. Testing activity
B. Teaching activity
D. Demonstration activity
Ans: A
Q.27. Flow correct pause stress and intonation is only possible through ther practice of
A. Comprehesion
B. Oral Exkpresssion
C. Reading
D. Writing
Ans: B
B. Practice of speaking
C. study of grammar
Ans: B
A. it removes shyness
Ans: D
A. Sentence
B. Word
C. Sound
D. Letter
Ans: D
People who know an applicant well and can provide information about that person.
A. Resource person
B. Past employer
C. References
D. Teachers
A payment or seervice provided from a place of employment such as an annuity or pension plan.
A. Benefits
B. Tips and wages
C. Raise
The expectations and duties of a specifice occupation.
A. Job descriptions
B. Job skills
C. Aptitude
BCA-1 (NEW)
[COMMUNACTION SKILLS]
PART-A
4. _____________ is the person who notices and decodes and attaches some meaning to a message.
7. ___________ context refers to the relationship between the sender and the receiver
8. ___________ context refers to the similarity of backgrounds between the sender and the receiver.
13. _______________ communication includes tone of voice body language, facial expressions etc.
14. When there is similarity of background between the sender and the receives such as age, language
nationality, religion, gender then this is called _____________ context.
16. Understanding __________different parts of speech forms the base of leaning grammar
17. It is of paramount importance that one need to construct a __________sentence in the day to day affairs
20. The person who transmits the message is called the ____ or
22. ______________nouns require capitalization only if they start the sentence or are part of a title
23. Once the message is encoded in a desired format it is transferred through a medium called ______
24. The nouns which cannot be felt, seen or heard are called __________
25. The information which is transferred to the receiver has to be interpreted this process is called _____
29. The environment in which the transmitter or receiver are should be ____
32. The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
35. Nouns that end in “Y” but have a constant before “Y” form their plural by dropping “Y” and adding ___
36. White talking to friends you do not pay attention to the skills of _____ Communication.
37. In oral presentation outside your organisation you must first give the audience a ______ of your
organization.
(A) Flash back (B) Background (C) Front view (D) Forword view
40. Any word that adds more meaning to the noun is called an __________
43. During presentation using an OHP. One can read information line by line using an opaque sheet to cover
the transparency with a view to minimize distraction. This technology is called _________
44. Another thing that you have to avoid is adding to OHP’s with a ________ during a talk.
45. It is important to consider proper _____ room where you are giving your presentation.
(A) Darkness (B) lighting (C) Lightning (D) ventilation
54. In _____ Listening the main intention is to seek certain information which will be appreciated
55. _____ Is an aggressive behavior and will most likely bring a negative response from the speaker.
56. It is important to choose the right environment because it will help the listener focus & avoid ____
65. While making a slide, the number of words should be limited to a maximum of _______ per slide.
66. A group of related words that contain both a subject and predicate and that functions as part of a sentence is
67. When we read shorter texts like research papers for specific detailed information we read slowly & with a
lot of concentration ,this is called ____ reading.
69. _____ is to relate the content to that previous and future learning of the subject
71. Different types of letters used for printing are called _______.
72. _______ is a technique that involves changing a text-matter so that it is similar to the main source.
(A) Note – taking (B) Paraphrasing (C) Summarizing (D) Precs writer
74. ____ Means linking words and phrases together so that the whole text is clear and readable.
77. is the vital part of the letter which to as good as wishing the person.
80. A circular or notice may be issued by only _____ designated for the purpose
PART-B
1. T/F
(A) If the tone of the voice and body language are negative the communication will pass.
(B) Semantic barriers mean that different words may have different meaning in different cultures.
(C) Correct choice of channel is one of the main barriers to communication.
(1) TFT (2)FTF (3)FFF (4)
TTT
2. the semantic markers used to indicate the development of ideas or to list the ideas are :-
3. (A)difference in values and perceptions which may effect the interpretation of the message by the receiver
is called ________ barrier,
(B) A tendency to judge, evahiate, approve or disapprove the views is called _________ barrier,
(1) Channel, environment
(2) Semantic, cultural
(3) Cultural, channel
(4) Environmental, channel
4. T/F
(A) Organization should not try to improve the communication system by getting feedback .
(B) A climate of trust and openness removes organization barriers.
(C) Organization should choose only one channel.
(1) TFT (2) TTT (3) FFF (4) FT
5. Fill ups.
(A) Building city, town (B) Person, place or thing (C) Fruit, city, cat (D) Animal, city fruit
(A) Cannot be counted (B) Things that exist as separate and distinct individual unite
(A) TF (B) FT (C) FF (D) TT
8. Fill ups :-
(A) Right environment is important because it will help the listener focus on what he is listening and avoid ____
(B) When you are too ____ involved in listening you tend to hear what you want to hear & not what is actually said.
(1) Attractions, Emotionally (2) Distractions, Physically
(3) Distractions, Emotionally (4) Attractions, Physically
9. Fill ups :-
(A) The best first line of defense when you meet a difficult customer is ____ bring sympathetic to him.
(B) Tack ling a customer who is not satisfied with the treatment he has received needs ____ hearing.
(1) Anger, Impatient (2) Listening, Patient (3) Reading, Doctor (4) Patient, Listening
14. Nouns that end in ‘f’ or ‘fe’ deop ‘f’/’fe’ and add_____________to form plural
(A) By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey.
(B) When the listener is intercepting that means he / she is a good listener.
(1) TF (2) TT (3) FF (4) FT
20. T/F
21. T/F
a. Plural of ‘I’ is ‘Me’ .
b. Plural of ‘I’ is ‘We’ .
(1) Each, every (2) Each, either (C) Every, each (D) Either, each
` (A) ______ Can take a horse to the pond, but __________ can make it drink.
(1) Someone, anyone (2) Someone, No one
(3) Anyone, someone (4) Anyone, No one
` (A) ______ the manager __________ his subordinates failed in their duty.
(1) Neither, either (2) Neither, or
(3) Either, or (4) Either, nor
26. An effective strategy for note – taking includes an ___ and ____ approach.
28. T / F
(A) While writing business letters one should directly focus on the message to be told.
(B) Use old fashioned stuffy phrases and long sentences.
(1) TT (2) TF (3) FF (4) FT
(A) Take full responsibility of the problem caused (B) Be dramatic while apologizing
(1) TF (2) FT (3) FF (4) TT
(A) Your skill (B) Your aims goals (C) Your projects, researches
(1) A, B (2) B, C (3) C, A (4) All
33. T / F
(A) Paraphrasing aims to shorten the length of a text. (B) Paraphrasing changes the meaning of the text
(1) TF (2) FT (3) FF (4) TT
(A) A text book is read only for the pleasure of reading it.
(B) Reading is an encoding process of communication
(C) The intention of reading a medical report is to gain information.
(1) TFT (2) TTT (3) FFF (4) FTF
(A) Internal, external (B) Internal, outer (C) Inside, external (D) Inner, outer
38. Professional reading is done when you need to continue _______ and _____ to develop thinking skills
(A) Learning, studying (B) Learning, speaking (C) Reading, speaking (D) Speaking, listening
39. T / F
(A) When you invite any guest to a function you have to clearly write the time and Venue
(B) It is bad business etiquette to write any acceptance or declination of an invitation.
(1) TF (2) FT (3) FF (4) TT
40. When we read aloud our concentration is divided between ____ and _____
PART-C
1. In a job application.
(A) Write the name of the person who you are addressing in the salutation.
(B) Write the vacancy you are applying for in the subject.
(C) After your signature there is no need to write your full name clearly.
(1) TFT (2) FTF (3) FFT (4) TFF
2. T/F
(1) Recall (2) Question (3) Survey (4) Reading (5) Review
(A) 3 – 4 – 1 – 2 – 5 (B) 1 – 2 – 3 – 4 – 5 (C) 5 – 1 – 2 – 3 – 4 (D) 3 – 2 – 4 – 1 – 5
5. True or false :-
(A) Professional reading is done when you need is continue learning and studying so that you develop your own
thinking and skills
(B) Action reading is done when you do not need to do something concrete in the not too distant future after you
have read.
(C) A reader can understand a text only when s / he actively uses his / her mental abilities
(1) TTT (2) FFF (3) TFT (4) FTF
6. T/F
7. T / F
8. T / F
9. T/F
(A) Write the name of the person who you are addressing in the salutation.
(B) Write the vacancy you are applying for in the subject.
(C) After your signature there is no need to write your full name clearly.
(1) TFT (2) FTF (3) FFT (4) TFF
11. Match of the following :-
(A) Show a cause & effect relationship (1) For Instance for example
(B) Indicate how ideas are being developed (2) Hence therefore, because
(C) For illustrations and examples (3) Primarily, first & foremost to begin with
(a) A – 1, B – 2, C – 3 (b) A – 2, B – 3, C – 1
(c) A – 3, B – 1, C – 2 (d) A – 1, B – 3, C – 2
(A) Semantic markers like it is worth noting is used to indicate the relative importance of different items.
(B) For illustrations and examples semantic markers like primarily secondly are used
(C) To express a time relationship we use- so, thus, hence.
(1) TTT (2) FFF (3) FTF (4) TFF
16. (A) A ____ & _____ Listening is the best answer to satisfy even the most short tempered customer
(B) We should always ____ the customer for calling & complaining.
(1) Passive, impatient, slap (B) Patient, active, thank
(3) Impatient, passive, thank (D) Passive, active, thank
(A) While listening we should not let our mind wander, so we should avoid ____.
(B) We should focus on _____ not on the delivery style of the speaker.
(C) In order to remain objective & open – minded we should avoid ____ involvement.
(1) Emotional, distractions, content (2) Distractions, content, emotional
(3) Content, distractions, emotional (4) Distracts, emotional, content
(A) Giving meaning to the data (B) Reconstructing (C) Processing the
data
(1) A – B – C (2) B – C – A (3) C – B – A (4) B – A – C
(A) Be expressive
(B) Be distinct
(C) Do not be pleasant
(1) TTT (2) TTF (3) FFF (D) FTT
(A) Ask the person who picks up the phone that who is at the other end of the telephone.
(B) Do not give your identity
(C) Speek directly is the person without knowing who he is
(1) TFF (2) TTT (3) FFF (D) FTF
(A) The best policy is to ask for identify of the person or the other end first before announcing your identity
(B) Never leave a caller or hold
(C) Use simple language, avoid slang technical ferns.
(1) TFT (2) FTT (3) TTT (D) FFF
(A) By using a dissolve unit and two slide projectors it is possible to create a transition fade in and out effect
(B) Slide are more effective in well-lit-room.
(C) Audiences consider slides as more professional.
(1) TFT (2) FFF (3) TTT (D) FTF
30. Match
1. िी / एफ
(ए) आवाज और शरीर की भाषा के स्वर नकारात्मक हैं तो सं चार समाप्त हो जाएगी।
(बी) क्रसमेंक्रिक बाधाओं का मतलब अलग-अलग शि अलग अलग सं स्कृक्रतयों में अलग अर्य हो सकता है ।
(सी) चैनल के सही क्रवकल्प सं चार के क्रलए मुख्य बाधाओं में से एक है ।
(1) िीएफिी (2) एफिीएफ (3) FFF (4) TTT
2. अर्य माकयर के क्रवचारों के क्रवकास के क्रलए सं केत क्रमलता है या सू ची में क्रवचार कर रहे हैं प्रयोग क्रकया जाता
है : -
(ए) मुख्य रूप से (बी) के दू सरे (सी) अंत में (डी) नतीजतन
(1) सी, बी, डी (2) ए, बी, डी (3) ए, सी, डी (4) ए, बी, सी
3. (क) मूल्ों और क्रवचारों जो ररसीवर के द्वारा सं देश की व्याख्या प्रभाव हो सकता है में अंतर भी कहा
जाता है ________ बाधा,
(बी), न्यायाधीश की प्रवृ क्रत्त evahiate, स्वीकृत या अस्वीकृत क्रवचारों कहा जाता है _________ बाधा,
(1) चैनल, पयाय वरण
(2) क्रसमेंक्रिक, सां स्कृक्रतक
(3) सां स्कृक्रतक, चैनल
(4) पयाय वरण, चैनल
4. िी / एफ
(क) सं गठन प्रक्रतक्रिया हो रही द्वारा सं चार प्रणाली में सु धार करने की कोक्रशश नही ं करनी चाक्रहए।
(बी) के क्रवश्वास और खुलेपन की जलवायु सं गठन बाधाओं को दू र करता है ।
(सी) सं गठन केवल एक चै नल का चयन करना चाक्रहए।
(1) िीएफिी (2) TTT (3) FFF (4) एफिी
5. भरण अप।
(ए) एक क्रवदे शी भाषा का प्रयोग एक भाषाई या ___________ बाधाओं है ,
(बी) शि के कई अर्य, ________ अवरोध पैदा कर सकते हैं
(सी) क्रवभाग के बीच समन्वय की कमी, ________ बाधाओं का कारण बनता है
(1) क्रसमेंक्रिक, सां स्कृक्रतक, अलग-अलग
(2) शोर, शारीररक, अलग-अलग
(3) सां स्कृक्रतक, अर्य, सं गठनात्मक
(4) चैनल, सां स्कृक्रतक, अर्य
6. एक सं ज्ञा के नाम के रूप में पररभाक्रषत क्रकया जा सकता है _____________, ___________ या
__________
(ए) भवन शहर, शहर (बी) व्यक्ति, स्र्ान या बात (सी) फल, शहर, क्रबल्ली (डी) पशु , शहर फल
7. गणनीय सं ज्ञा उन सं ज्ञाओं हैं जो
(ए) में क्रगना नही ं जा सकता (बी) चीजें मौजूद हैं क्रक अलग और क्रवक्रशष्ट् व्यक्ति को एकजुि के रूप में
(ए) िीएफ (बी) एफिी (सी) एफएफ (डी) िीिी
8. उतार भरें : -
(ए) सही माहौल है क्योंक्रक यह वह क्या सु न रहा है पर श्रोता ध्यान केंक्रित करने में मदद और से बचना होगा
महत्वपूणय है ____
(ख) जब आप भी कर रहे हैं ____ आप क्या सु नना और क्या वास्तव में है नही ं कहा चाहते सु नने के क्रलए
करते हैं सु नने में शाक्रमल क्रकया गया।
(1) आकषयण, भावनात्मक रूप से (2) distractions, शारीररक रूप से
(3) distractions, भावनात्मक रूप से (4) आकषयण, शारीररक रूप से
9. उतार भरें : -
(ए) रिा का सबसे अच्छा पहली पंक्ति है जब आप एक कक्रठन ग्राहक को पूरा ____ उसे सहानुभूक्रत लाना है ।
(बी) के हमले क्रलंग एक ग्राहक जो उपचार वह जरूरतों ____ सु नवाई प्राप्त हआ है के सार् सं तुष्ट् नही ं है ।
(1) िोध, अधीर (2) सु न, रोगी (3) पढ़ना, डॉिर (4) रोगी, सु नकर
10 अंग्रेजी में ले ख में वगीकृत क्रकया जा सकता है _________ और ________
(ए) क्रवक्रशष्ट् (बी) के ठोस (सी) क्रनक्रित (डी) अक्रनक्रितकालीन
(ए) ए, बी (बी) बी, सी (सी) सी, डी (डी) डी, ए
11. उनमें से कौन सा एक कौशल के रूप में की आवश्यकता होती है , जबक्रक पढ़ने
(ए) की िमता व्याख्या करने के क्रलए (बी) ज्ञान (सी) पढ़ने के क्रलए कारण
(1) ए (2) बी (3) सी (4) सभी
12. (क) िमािर, लड़का पे ड़, आदमी बहवचन हैं
(बी) िमािर, लड़कों, पेड़, और पुरुषों बहवचन हैं
(ए) िीएफ (बी) एफिी (सी) एफएफ (डी) िीिी
13. नायक का बहवचन है
(ए) Heros (बी) के नायकों (सी) अक्रभनेता (डी) कोई नही ं
(उत्तर: डी)
लंगड़ा
दृढ़
ढीला
दोगु ना
(उत्तर: ख)
प्रक्रशिण
जानकारी
ज्ञान
सं देश
(उत्तर: ख)
4-सफलता प्राप्त करने की पूरी अवधारणा आप कैसे सार् शुरू होता है ______
पेश आ
सोच
काम
ऊपर के सभी
(उत्तर: डी)
5-मैच के बाद
ए दबाव 1. कल्पना भक्रवष्य
बी इच्छु क दू रदक्रशयता 2. सीक्रमत दृक्रष्ट्
सी क्रवजन 3. सकारात्मक वृ क्ति
डी सकारात्मक पररवतय न 4. कल्पना की शक्ति
सही उत्तर है
(उत्तर: एक)
6-_______ दौरान तु रुप का इक्का महत्वपूणय िण में बाहर लाया जाना चाक्रहए।
सािात्कार
मोल भाव
प्रक्रशिण
िय
(उत्तर: ख)
व्यावसाक्रयक पत्र
बहीखाते
उत्पादन ररपोिय
ऊपर के सभी
(उत्तर: एक)
1
2
3
4
(उत्तर: ग)
न्यूमैन के अनुसार 9-रूप और समर सं चार की मुिा है
तथ्य
राय
भावनाएाँ
ऊपर के सभी
(उत्तर: डी)
10 ________ प्रस्तु क्रत के शरीर लघु और स्पष्ट् इकाइयों में िू ि जाना चाक्रहए
मुख्य
मध्य
अपर
कम
(उत्तर: एक)
11 -________ पत्र का मुख्य सं देश के होते हैं ।
शीषयक
तन
शुभकामना
समापन
(उत्तर: ख)
12-एक प्रबं धक के बारे में आम भ्रम है क्रक वह होना चाक्रहए
जोर
चमकीला
पीने वाला
ऊपर के सभी
(उत्तर: डी)
13-पीछा कर रहा है (हैं ) सं चार का सबसे प्रभावी तरीके से ।
मौक्तखक
गै र मौक्तखक
क्रलखा हआ
ऊपर के सभी
(उत्तर: ग)
14-व्यापार पत्र का _____ लेआउि कहा जाता है ।
तन
सामग्री
पैिनय
ऊपर के सभी
(उत्तर: ग)