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1.0 INTRODUCTION
Social Glow Corporation is an organization which provides the excellent activities which
contains fundamental functions and high qualities services. Social Glow Corporation which
was established in 2007 is the company which had been operating and providing service to
the communities as well as clients who aims for the best service. In line with the demand of
the community, Social Glow Corporation always portrays the better image for the clients
The service we provide is usually related to health development of the society. We give our
best possible to the clients and community in order for them to achieve a healthy lifestyle.
We always encourage a culture of healthy environment and practices. We are genuinely client
focused and continually seeking improvements in our service. We are determined to succeed
and draw inspiration to everyone. Our philosophy of healthcare is the study of the ethics,
processes, and people which constitute the maintenance of health for human beings.
Social Glow Corporation provides professional service and advice. All our staff are highly
trained and have many years of experience in dealing with the customers and they are always
available if they the clients has many queries and requests. We only deliver an effective and
efficient service to the targeted audiences and give our best in the job given.
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1.1 Vision
To lead the evolution of healthcare to enable every member of the communities we serve to
1.2 Mission
To enhance lives and preserve health by enabling access to a comprehensive, fully integrated
network of the highest quality and most affordable care, delivered with kindness, integrity
and respect.
Quality
By setting and surpassing higher standards, we will continue to build a smarter, faster, more
efficient organization that delivers excellent, appropriate care in the right place at the right
time.
Compassion
Respect
We will treat each individual with caring consideration and value the diverse perspectives
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2.0 PROJECT ORGANISATION
PROJECT MANAGER
NORASHIKIN BT ZAINAL
ABIDIN
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2.2 TEAM PROFILE
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NAME: ‘AINA MARDHIAH BT ZAHARI
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NAME: NOR DALILA BT NORDING
ADDRESS: 54, JALAN PJS 10/28, BANDAR SRI SUBANG, 46000 PETALING JAYA,
SELANGOR
MASTER IN ACCOUNTING
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2.3 TEAM ROLES
objective.
to specific individuals or
teams
Technical and Operating Manager
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necessary environment for project
success
needed
tehnical resources
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Administration and Financial Manager company financial goals.
financial task.
operations.
opportunities.
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disciplining employees; initiating,
invoices.
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3.0 PROJECT WORK OBJECTIVE
Social Glow Corporation had been addressed to facilitate the development of community
project on increasing public awareness on health issues. There are few objectives that need to be
The main objective of the project is to create awareness campaign is to create awareness
and expand public discussion on health and what creates health. Which by elevating community-
generated ideas that re-centre on the importance of assuring conditions on the community support
the opportunity for everyone to be healthy. We worked with respected community members to plan
and conduct awareness campaign including the Non-Government Organization and from Ministry of
Health. Government functionaries and NGO representatives’ helps in strengthening health systems
awareness to the public. By involving the NGOs are aim to contribute in creating the health
The next objectives is to shift predominant viewpoint about health care toward more
inclusive perspectives along a continuum of care, including promotion, prevention and recovery. The
idea was to make public realized on the importance of taking care of their health by providing
information and tools. It has been concerning about the low level of awareness on residents of
Sungai Buloh, thus our aim and target is to attract public attention in increasing their health-seeking
behavior. With all communication and promotional procedures, consideration should always be
given to the possibility development to scale and maintainability. In this project, mass media
coverage will be used to scale up the community interventions. Health promotion and
communication strategies need a long-term goal, and, therefore, they need a vision for sustainability
with commitment from significant role players to achieve longevity and progression in the program.
The third objective is to develop strategies to promote those ideas with targeted audiences,
such as key stakeholders and policy makers, aimed at changing attitudes and behaviors and
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influencing policy discussions. The involvement of the local community is important with a strong
consultative process. By raising awareness within the community, we in turn will influence case
detection, raise the profile of the disease, advocate effectively for our patients, and, hopefully,
mobilize political will. Therefore, it is important that communities' efforts be designed effectively to
achieve the desired health outcomes. Through this project, the role of electronic media and socil
network such as Facebook, Twitter and Instagram are vital in reaching for target audience. This tools
will encourage participation from the public and make connections with the younger generations.
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4.0 Technical Section
The purpose of this Request for Proposal (RFP) is to create awareness about health to the
public. We are responsible to exposed to public about health information and make them more
aware on the important of knowing awareness and extension of public health system and preventive
medicine and first aid care in the residential area. Thus, our company will lead the organization in
managing the requirements of activities that will be held. Moreover, our company will create linkage
of existing public health awareness with the community based healthcare. We are very confident to
be the key in creating promotion of understand of health awareness. We believe health is the state
of fulfilled physical, mental, psychological, and social needs, allowing an individual to flourish.
Instead of implying the absence of injury or disease, health indicates a wholeness and wellness of
self.
So, in realizing this proposal our company has taken steps to propose a very effective
initiative to address this issue. We will collaborate with several bodies such as the Non-
Governmental Organization and also from the ministry. With this collaboration we are able to
increased capacity and have access to greater resources including technology, finance and capital.
There are many benefit that could be achieve by involving the private sectors expertise such as
a particular project, that will be for the beneficial for our project. What we can guarantee by our
collaboration is their credibility, integrity, and track record that would win the necessary public trust
integral aspect of public health, yet is infrequently discussed. We seek to start a dialogue within our
community to reduce and remove the stigma amongst public not to take care of their health and
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foster a healthy environment to discuss and address mental health issues. We wish to tackle the
issue of health awareness in our communities. In hope the output of the programs can have a
with 10 years of experience in managing event especially in handling health event. We have
the expertise in planning the program and activities to make sure that the project will be run
smoothly. All our team members have qualification and experience in conducting the project
and activities related to the big events. We make sure the management quality of a project.
High quality project management requires a sufficient level of organisational capacity of the
management. All members are able to fulfil all these requirements. Apart from that, we also
provide guidance and technical aid and collaboration with identified organization.
Through the process of this project we will use the health facilities such as high
technology and latest medical equipment and utilities in ensuring that the targeted society of
these program can receive positive benefits and out throughout this program. Other than that,
we will also frequently gather the information from the hospitals and the issue regarding the
awareness of health from in and outside of our country to provide a wide information to the
society. We will also attract the society and increase their interest to participate with this
project by using a few technique such as advertising the campaign through the bunting,
banner, brochure and pamphlets. All this will be advertised before and during the campaign.
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This is to make sure that the society will attracted to join and aware with the importance of
this campaign.
This project is scheduled to start on February 2018 and finished in July 2018. This is
our plan of the project contain all the activities from February 2018 until July 2018.
Next, to organize all the programs and activities to make sure it will be run smoothly
the task will be assign according to area of expertise. The task will assign in terms of
financing, consultation, facilities, technical and administration and other related area of
activities. During the time of this campaign take place, the related organization from
governmental and NGO organization will involve in this campaign for the activity that is
require the collaboration from these organization. This is important to make sure that these
campaign will be interesting, entertaining and informative for those who joining the
campaign. The people can also educating themselves in an entertaining ways such as through
the charity run, games, and also talk from the doctors that is well known for their ability to
attract the attention of the audience with their captivating medical speech. All the activities
included throughout this campaign will produce benefits and positive impact to the society as
all of these activities will be packed with information and facts but it is delivered in a fun and
interesting way.
Our company have conducted a lot of projects that are similar with this project for
example, breast cancer awareness programs, mental health program and also blood donation
campaign. All the project also take place successfully without any problem. So, this shows
that our team have the reliability, credibility and the trustworthiness in handling this project.
Our teams also involve staff that have the ability and qualification in handling events and big
programs. They have wide experience in communicating with the government and also non-
governmental organization in make sure that the collaboration activity with them is
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successfully done without any big problem during the program take place. With the good
communication skills experience that they have while conducting events, this can ensure the
Our team are also able to solve any issue related with the outside organization with a
simple and manner way. This is because we make sure that all the hired staff are able to think
critically when there are issues arise. Apart from that, we also do the survey by getting the
feedback from our client and public involve in the activity that is conducted by us. Almost all
the activities ends successfully with a positive feedback from our clients and also the public
involved.
Furthermore, we also make sure that our facilities is high quality and function
smoothly to prevent any interruption during the campaign take place. Some of the equipment
and facilities that is will be provide for this project is speakers, microphone, projector, tables
and chairs and medical equipment. We also will make sure that the medical tools and
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6.0 COST SECTION
Overall budgets provided by the Sungai Buluh in order to achieve its objective is RM 500,000.
From those budget, a part of its need to be separated aside as reserves to cover the
unexpected or emergencies situations that may come up during project, also known as
contingency cost.
Contingency cost is important in project as preparation for unexpected effect which may
become constraint in completing the project. Thus, this cost will be spending to reduce the
effect. Usually, the costs will tales 5% from overall cost of the project. Therefore:
= RM 25,000
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6.3 Estimation Budget for Each Program:
TOTAL RM400,000
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6.4 SUMMARY OF BUDGET
PROGRAMS 400,000
TOTAL 500,000
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7.0 RISK ANALYSIS
Likelihood Degree
Action Response
Risk Impact of of Responsibility
trigger plan
occurrence Impact
Change the
The Plan for
The outdoor plan about
participants various
activities is outdoor
do not want activity that Aina
not suitable activity and
join in the Medium High will
for some carry out for
outdoor involve for
persons the new
activities all persons
plan
Keep
The ordered The updated Make sure
equipment programme information Dalila the delivery
arrived late may be Low Medium about the services is
delayed booking included
equipment
The events May Assign the Make sure
have to be require resource that actual
postponed more persons for Shikin activities is
because of resources Low High each task tally with
time such as accordingly planned
constraints money and and prepare activities
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staff back up
Check on
the
prediction
Raining on Events Back up
of the
the day of have to be with indoor
Medium High weather Shikin
event postpone space
two days
before the
event
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8.0 WORK-BREAKDOWN STRUCTURE
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9.0 CONTROL SYSTEM
Running an independent organization can feel like a juggling act. It takes time and
effort to optimize processes, manage people, and make sure the details are accounted for the
sake of the people and clients. Any missteps can have critical repercussions for our mission
and our brand down the line, so it is important to develop a strategic checklist while we are in
the planning phase, and then refine the details later. That is why, it is a need to hold meeting
at least twice a week between the clients and the team members. Meetings will give staff
members and administrators a chance to keep informed about what's happening in the
organization, to share ideas and successes, to help one another with problems, and to take on
organizational tasks. In order for meetings to be effective and reasonably enjoyable, you have
to engage in some preparation. A project will be succeeding if the meeting can be set up
The objective of having meeting face to face is that the clients will tell us directly
what they expect and the team members will try to fulfill the needs and wants of our clients,
as our goal is to satisfy the needs of our customers. Other than that, the customers also can
see the progress whether the project will be carried out according to the schedule fixed before
we start the project. The organization's relationship with the community it serves needs to be
fostered constantly. You must continually keep the organization's profile high, inform the
community of what you do and of the needs of the target population, make friends and allies,
and communicate with the media if you're going to get the community support you need.
performance management is like, why it is so important in days and what strategies and
systems can be applied to get success and profit for the organization. What is more, a good
skill and ability to combine traditional and innovative techniques is required. Besides, the
attention will be paid to the application of management accounting control systems both
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theoretically and empirically, and the difficulties faced in performance management will be
discussed and analyzed in order to make constructive conclusions and to work out valuable
recommendations on the matter. Before the meetings start, the project manager needs to
ensure the roles of the team members to be carried out rightfully in order for a smooth
outcome. No matter what theorganization does, staff members will be more effective if they
have the chance to learn new ideas and techniques that will help them become better at their
jobs and to share experiences and ideas with one another. Offering everyday encouragement
here might mean programming some time into staff meeting for discussion of what people are
actually doing, what's been working for them and new ideas they've encountered.
Lot of strategic control exists in the Social Glow Coporation. Like, employees are
guided, monitored, and evaluated on the meeting of annual objectives. In order to achieve the
effectiveness, operational control systems sets four essential objectives which are, set a
standard of performance, measure the actual performance, identify deviations from standards
following the TQM method. Before implementing the TQM ten element of total quality
management is checked within the company. For example, define "Quality". Develop a
customer orientation, which emphasizes that quality is what the customer says it is. Focus on
the company's business processes. Develop customer and supplier partnerships. Adopt an
error-free attitude. Get every managers and employees to participate and many more.
Handling problems among staff, keeping current on what everyone's doing, maintaining a
development, evaluating staff performance, and generally making sure that everyone's happy
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The other way to keep track of the project is to always monitor how well the project is
going. During the meetings, the committee is expected to plan how the project will be
implemented. If the schedule project is in line with the actual project, then the project is
going well but if there is any delay in any activities then the company needs to make a little
changes and need to make a quick progress. Each day, until the project is expected to end, the
company needs to ensure whether the organization runs programs, provides services, or
pursues advocacy, we have to make sure that the right people are in the right places at the
right times to do the work of the organization. In addition, someone has to carry out the
everyday procedures such as record keeping, attention to how well particular techniques are
working and others that make evaluation possible. Someone has to keep track of finances and
make sure that the books are kept properly, that employees and bills get paid, that income
gets to the bank, and that there's enough money in the checking account to keep operating.
Someone also has to keep track of grants and contracts, and be responsible for contact with
funders so that the expected budget for this budget will not go to waste or over using the
budget given. Social Glow needs to run daily financial reports including revenue reports,
Especially where materials and supplies may be crucial - in a community clinic, for
instance, or a child nutrition program - the staff members who use or distribute them must
have an avenue for making their needs known. In some cases, the responsible staff members
may do their own ordering; in others, they may have to submit their requests to someone else.
In either case, there should be a system so that materials and supplies are constantly available
(i.e. get ordered often enough so that they never run out), at least as long as the money lasts.
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10.0 PROJECT ACTIVITY
Activity Date
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PROGRAM 1 : MEDIA AND ADVERTISMENT
ACTIVITIES
ACTIVITIES
Contact organisation
a) Print forms
b) Contact organisation
c) Collect display information
d) Print programs
a) Organize food
b) Organise drinks
c) Organise souvenirs
Publicity and promotions
a. Send invitations
d. Organise posters
Facilities
Final report
Contact organisation
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f) Print forms
g) Contact organisation
h) Collect display information
i) Print programs
e) Organise drinks
f) Organise souvenirs
Publicity and promotions
e. Send invitations
h. Organise posters
Facilities
Final report
Objective
It is also important to make sure that this project is published widely to every part of the society to
attract them to join the program. This supports message dissemination. Media that can be used to
advertise this program are television programs, newspapers, bus-stop posters, in-store displays, and a
flyer on Facebook. The use of media make it easier to reach the desired audience. Next it also
important to attract from all age level or category in joining this program. For example, the young
generation might know this program from social media such as twitter and Facebook. So it is
important to use media as a medium to spread the information regarding this campaign.
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PROGRAM 2: CHARITY RUN WITH NGO
ACTIVITIES
First Stage
Meeting Preparation
Meeting & Approval
Contact Organization
a) Resource Person
b) Ask Sponsorship
c) Sponsorship Agreement
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a) Venue and Theme Agreement
b) Venue and Theme Approval
Publicity and Promotion
Final report
Objectives
The main objectives in doing this Charity Run in collaboration with NGOs is to create
awareness in the community about health issues. Through this activity, we are able to reach a
larger audience in getting more support and participation. Fundraising are to be done in order
to raise money for the Health Department through fees and sponsorship. With this event, we
aim to educate and empower public to take action regarding awareness on health. Lastly to
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PROGRAM 3: COLLABORATION WITH MINISTRY OF EDUCATION
ACTIVITIES
First stage
a) Gather information from the hospitals
b) Prepare list of old patients that need further attention
c) Prepare medical kit
d) Select the best doctors
Medical kit
a) Major medical kit
b) Gloves
c) Stethoscope
d) Alcohol swabs
e) Bandage gauze rolls
f) Syringe
g) Thermometer
Emergency duty
Feedback
Conference room preparation
Final report
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Objectives
In line with the Minister of Health’s expectations on timeframes for legislative and policy
parallel. This is a key dependency for the success of this work and will help to address the
levels. Further work is also being undertaken to provide advice on appropriate planning,
funding and accountability arrangements for services at a national level. Furthermore, the
objective of collaboration with MOH is to assist the patients, their families and communities
in order to assume and exercise greater responsibility for the management of their illness so
that they can recover as fully as possible with minimal ill effects or disability. Last but not
least is to reduce hospital operating costs due to prolonged hospitalization and frequent
readmissions
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PROGRAM 4: HEALTH MOBILIZATION
ACTIVITIES
First stage
a) Information gathering
b) Requirement list
c) Identify the target
d) Finalize module
Second stage
a) Collaboration meeting
b) Select team
c) Finalize the area of activity
Accommodati
a) Prepare accommodation particulars
b) Confirmation of accommodation status
Facilities
a) Medical equipment and utilities
b) Tables and chairs
Administration
a) Doctors and staff
b) Work schedule
Final report
Objectives
One of the objective of mobilizing health is to make it easier for the patient that living in the
area that have no clinic and hospital or patient who do not have the transport to be able to get
health treatment. Next, to promote generosity and cooperation. Mobile health clinics provide
an environment that fosters relationships with patients, which can be difficult to achieve in
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traditional clinical settings. Apart from that, activating an interest in health. With mobile
health clinics, the patients are able to simply walk in and get tested stimulated their interest in
their own health. The patients will be stimulated to seek the healthcare services due to the
fact that services were provided for free. Other than that the objective of mobilizing heath is
to motivate the society for behavioural change. The patients will be responsible and empower
to take an active role in their health as the mobile clinic also provide education to them to
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PROGRAM 5: AWARESNESS CAMPAIGN
ACTIVITIES
Contact organisation
a) Print forms
b) Contact organisation
c) Collect display information
d) Print programs
a) Organize food
b) Organise drinks
c) Organise souvenirs
a) Send invitations
d) Organise posters
Facilities
Final report
Objective
The objective of awareness day is to get the attention of the people and make them to start
talking about the issue. When issue is widely known and talk by the people, the people will
pay their attention as they feel that the issue is important. In this campaign we want to make
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the people to start realizing and aware how important is actually for them to get to regular
health check-up and to quickly detect the health issue at the early stage before it get worse.
Other than that, awareness is specially a day that focus on the issue and during that day, they
are many information and facts that can be learnt by the public that can help to increase their
awareness regarding the issue. Hence his can produce befit and positive output for the public
while they can involve with a lot of activities during the awareness day.
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11.0 GANT CHART
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12.0 NETWORK DIAGRAM
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13.0 RESPONSIBILITY MATRIX
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2.4.2 Create Information
S S P
Banner
2.4.3 Pamphlet S P S
2.5 Final Assessment
2.5.1 Payment S P S
2.5.2 Participant Identified S S P
2.6 Final Report S P S
3 Collaboration with
Ministry of Education
3.1 First stage
3.1.1 Gather the information
S S P
from the hospital
3.1.2 Prepare list of patients
that need further P S S
attention
3.1.3 Prepare medical kit S P S
3.1.4 Select the best doctors S S P
3.2 Medical kit
3.2.1 Major medical kit S P S
3.2.2 Gloves S P S
3.2.3 Stethescopes P S S
3.2.4 Alcohol swabs P S S
3.2.5 Bandage gauze rolls S S P
3.2.6 Syringe S S P
3.2.7 Thermometer S P S
3.3 Services and
Miscellaneous
3.3.1 First aid S P S
3.3.2 On call doctors S S P
3.3.3 Cleaning S P S
3.4 Emergency duty S P S
3.5 Feedback S S P
3.6 Conference room
S P S
preparation
3.7 Final report P S S
4 Health Mobilization
Project
4.1 First stage
4.1.1 Information gathering S P S
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4.1.2 Requirement list S S P
4.1.3 Identify the target S P S
4.1.4 Finalize module P S S
4.2 Second stage
4.2.1 Collaboration meeting S P S
4.2.2 Select team S S P
4.2.3 Finalize the area of
P S S
activity
4.3 Accomodation
4.3.1 Prepare accomodation
S S P
particulars
4.3.2 Confirmation of
P S S
accomodation status
4.4 Facilities
4.4.1 Medical equipment and
S P S
utilities
4.4.2 Tables and Chairs S P S
4.5 Administration
4.5.1 Doctors and staffs P S S
4.5.2 Work schedule S P S
4.6 Final report P S S
5 Awareness day
5.1 Contact organisation
5.1.1 Print forms S P S
5.1.2 Contact organisation S S P
5.1.3 Collect display
S S P
information
5.1.4 Print programs S P S
5.1.5 Select guest speakers S P S
5.2 Banquet and refreshment
5.2.1 Organise food P S S
5.2.2 Organise drinks S P S
5.2.3 Organise souveniers S S P
5.3 Publicity and promotion
5.3.1 Send invitations P S S
5.3.2 Organise gift
S P S
participation
5.3.3 Organise posters S S P
5.4 Facilities
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5.4.1 Print participants'
S S P
certificates
5.4.2 Confirmation S S P
5.5 Events committee P S S
5.6 Final report S P S
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