DevOps

PwC: New IT Platform:

From Strategy Through Execution
Glen Hobbs
PwC
Director
DOT15S @ itrevolutionary #CAWorld
 Abstract

Glenn Hobbs This session’s speaker, Glenn Hobbs, PwC’s

PwC technology consulting director, shares how
Partner
PwC’s new IT Platform can provide the
framework to transform IT organizations so
they can quickly incorporate the right
technology and focus on collaboration and
innovation to help solve the most-critical
business problems.

2 © 2014 CA. ALL RIGHTS RESERVED.

The New IT Platform:
From Strategy to Execution
CA World 2014
Nov, 2014

Mike Pearl, Partner

Global Cloud Computing Leader
michael.pearl@us.pwc.com
twitter: michaelepearl
 Megatrends
Five forces shaping our lives and our world

1 2 3 4 5

These represent some our biggest

challenges and opportunities

Sources: PwC, 2014 US CEO Survey, January 2014

PwC 4
 Digital technology is top of mind for US CEOs

39% 41%
86% of US
CEOs say 44% 11%
3-D
Mobile Customer
Engagement
Socially Enabled
Biz Processes
technological Business Printing

advances will
Analytics
transform their
business over
25% 15%
the next five
years Robotics 39%
20% On-demand
Services Cyber
Sensors Security
6%
Wearables

Where companies are investing to grow (%)

Base: 162 (US CEOs): 1, 393 (IT and business leaders globally).
Sources: PwC, 2014 US CEO Survey, January 2014; PwC’s Digital IQ 2014 10 Technology Trends for Business, January 2014.

PwC 5
Technology spend is moving away from traditional IT

Total Enterprise IT Spend Outside CIO

“Every budget in the Budget
company is now an IT
budget. Our company
cannot manufacture,
process transactions, or
47%
run marketing campaigns
without IT.” - IT Executive
47% of Total Enterprise IT spend is outside the
Source: PwC’s 6th Annual Digital IQ Survey, CIO budget…
2014 Source: PwC’s 6th Annual Digital IQ Survey, 2014

PwC 6
 More pressure than ever on IT
to drive speed agility
strategic impact and relevance

The New IT Platform: From Strategy to Execution 30 Sep 2014

PwC 7
 IT will move from a centralized authority
to an advisor, broker and orchestrator of business
services driving digital conversations
throughout the organization.”

The New IT Platform: From Strategy to Execution 30 Sep 2014

PwC 8
 Principal provider of
IT with focus on Linear plan-build-
development & run methodology
operations

Application
centric Siloed application or
Overt & business unit driven
with
controlling with single-skilled
“white space”
integration an functionaries
afterthought
PwC 9
 Broker and Fluid and iterative
Orchestrator with assemble-to-order
focus on Innovation approach

Secure Professional Intrinsic and

integration fabric services Empowering
and Cloud First with versatile
generalists
PwC’s New IT Platform

Governance
Organization

Mandate

Process

Architecture

PwC 11
 Mandate: IT as an orchestrator of business services

% IT purchasing decisions have moved from IT to Business

Traditional IT Model New IT Platform

Business
Users

Sourcing
partners

IT

PwC
 Process: moving to assemble-to-order

Assemble
Ideate Consume

April 17 2014
PwC 13
 Create a secure, integrated “plug-and-play” digital
environment

Service &
Support

Sales
Product Marketing Finance
Development Human
Resources

I n t e g r a t i o n F a b r i c
User Experience Integration

Process & Rules Integration

Application/Service Integration

Data Integration

Master Data Integration

Infrastructure Integration

Security & Management

PwC 14
 Organization: moving to a professional services structure
and building digital skills

Digital Keystone Skills

Project and
Program Quality Assurance
Management Prototyping Security

Enterprise and Business Vendor Management User

Technology Requirements Experience Design
Architecture Management

PwC 15
 Governance: Empower employees within parameters
balancing innovation and risk

The central control of IT needs to give way to a more free market

oriented form of governance, enabling greater freedom but with
guardrails.

PwC 16
Collaborating to accelerate digital business solutions

Industry and Technology Expertise

Product Marketing Sales Service & Finance Human

Development Support Resources

I n t e g r a t i o n
F a b r iUser
c Experience Integration
Process & Rules Integration

Application/Service Integration

Data Integration

Master Data Integration

Infrastructure Integration

Security & Management

PwC The New IT Platform: From Strategy to Execution

Collaborating to accelerate digital business solutions

Industry and Technology Expertise

Enabling Technology Solutions

Industry

Product Marketing Sales Service & Finance Human

Development Support Resources

I n t e g r a t i o n
F a b r iUser
c Experience Integration DevOps
(Mobile DevOps, Continuous Delivery, Service Virtualization)
Process & Rules Integration

Application/Service Integration Cloud Management

(Service Management, Project Portfolio Management, Enterprise Mobility
Data Integration Management)
Master Data Integration

Infrastructure Integration Security

(API Management, SSO, Security as a Service, Payment Security)
Security & Management

PwC
Thank you

Glen Hobbs, Director

IT Strategy & Enterprise Architecture
glen.hobbs@us.pwc.com
twitter: itrevolutionary
www.pwc.com

© 2014 PricewaterhouseCoopers LLP. All rights reserved. PwC refers to the United States member firm, and may sometimes
refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.
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