ENG FOR ORAL COMMUNICATION OUMH1303 (13 APRIL 2013)
1. Active listening is concerned with the ability to distinguish and identify
relevant elements pertinent to listening and speaking skills. Give FOUR
examples of how to enhance listening to distinguish details.
Answer : Topic 3 page 42 ( 4 only)
Some tips for active listening:
· Focus on the massage:
· Anticipate what the speaker wants to say :
· Identify main and supporting points
· Check the bias
· Listen between the lines
· Minimise distractions
2. Define ‘ Speech Rhythm”. Give TWO examples which show the different
rhythm.
Answer : Topic 5 page 108
Speech rhythm is simply a way of breaking down sentences into component
parts so that the sentence is easily understood.
Example :
· Propositional phrases : in the evening, after the show, at night,
across the street
· After lunch, I went to the library to get a book.
It should be read as follow :
After lunch / I went to the library / to get a book.
3. The art of negotiation in a meeting or discussion is helpful to resolve
conflict among people. There are some phrases that we can use to negotiate.
Give FOUR examples of the phrases and TWO sentences using any four of the
phrases.
Answer : Topic 7 page 149 ( 4 only)
These are some phrases that we can use to negotiate :
(a) Can we do this another way......?
(b) What about.............../ How about .........?
(c) All right then.......
(d) Okay, then......
(e) Are you sure......?
Example :
· What about the children at the orphanage then?
· All right , Sam, I’ll take the car but I’ll only pay RM16,000 for it.
4. Active participation in a group discussion is important for members to give
their opinions and others to respond. Therefore, turn taking is important so
that all the members have the chance to give their opinions. Provide FOUR skills
that one can employ in turn taking.
Answer : Topic 7 page 154 ( 4 only )
The skills we can employ in turn-taking include :
(a) Recognising the appropriate moment to get a turn;
(b) Signalling the fact that you want to speak;
(c) Holding the floor while you have your turn;
(d) Recognising when other speakers are signalling to speak;
(e) Yielding the turn;
(f) Signalling the fact that you are listening
5. You are in the meeting with the sales team of your company to find ways
of improving the company’s profit margin. How would you invite them to
contribute to the discussion ? List FOUR questions.
Answer : Topic 7 page 156
Examples :
(a) What do you think, Mrs Ang ?
(b) Don’t / Do you agree, Mr Chairperson ?
(c) You’re very quiet , Leela.
(d) I don’t know what Joe thinks, but....
(e) Jagjit, you haven’t said much so far....
6. In a group interaction such as meeting, active participation is required of When presenting the content, it is important to organise your presentation. Try
members in the group so that the objectives of the meeting can be achieved. not to read from your notes. Talk to your audience instead.
What are the FOUR different oral techniques groups members can contribute in (c) Giving the conclusion :
the meeting ? In concluding, there are two steps involved. First, you should summarise the
Answer : Topic 7 138 main point. Second, thank the audience for being good listener.
Successful group interaction requires active group participation. Members may (d) Inviting participation:
be invited : At the end of your talk, you can invite question and comments from the floor.
· To ask and respond to question
· Express opinions 9. What are the TWO types of intonation movement and what feeling or
· Negotiate behaviour does each convey?
· Give suggestions Answer : Topic 5 page 97
· Use rising intonation to show it is a question.
7. In an academic situation, a lecturer’s delivery style can sometimes cause · Use falling intonation to show it is a statement.
difficulties in term of poor reception and understanding. Explain any TWO
presentation styles that lecturer may use. 10. There are five important stages in preparing an oral speech. Name any
Answer: Topic 4 page 57 FOUR of them and briefly describe what is required at each stage.
Lecturers’ presentation or lecturing styles include the following: Answer : page 187
(a) Reading Style (a) Input and Output:
The lecturer reads from his lecture notes; the speech is characterised by short  the occasion for the speech
tone-groups, few changes in intonation and use of a falling tone.  the audience for whom the speech is intended
 the setting where the speech will be made
(b) Conversational Style (b) Determining the purposes and topic
The lecturer speaks informally, with or without notes, using longer tone groups  determine the aim , objective
and key sequences that range from high to low. (c) Collecting material
·information resources ·life experience
8. You have been asked to present a paper. What are the FOUR factors that · adapt material · more is best
you would give priority? Give a brief explanation for each. (d) Structuring the oral presentation
Topic: Topic 10 page 212 ·why structure is important
Factors that you would give priority:
·basic procedures
(a) Introducing the topic:
·main ideas
An important step when giving a speech or making an oral presentation is to
·sequencing of main ideas
introduce the topic before beginning to talk about it.
·outlining the material
(b) Presenting the content: