Ahmad Mohammad Zuhair Al Kabbani

Rakkah area - Khobar • Eastern Province • 31492

CELL (966) 55-910-5770 • E-MAIL ahmad.k.92@hotmail.com
Nationality: Saudi Arabia

PROFILE My name is ahmad and i am from saudi arabia as well as i am Deadline-

oriented professional, Organized. Fluent verbal and written communication skills in
English and Arabic. Capable at programming, database management, software
engineering, cloud computing, sap erp, Application development.

EDUCATION Senior IT Student with 2.94 out of 4.00 GPA – ID# 201300451
Prince Mohammad bin Fahd University
From 2013 - 2017
Certificates

CISCO Network Security Certified (5/10/2016), CISCO Networking to Programming: Synergy

for Career Excellence Attendance Certificate (5/15/2017), Halliburton Information Security
Awareness Certificate (7/13/2017), Halliburton CPI Process and Service Quality Data
Reporting Certificate (7/15/2017), Introduction to the Code of Business Conduct Certificate
(7/10/2017), HMS Process Certificate (7/15/2017)

SKILLS
C++, C#.NET, Java, HTML 5, XML, CSS, PHP, MY SQL, JavaScript, Operating AWS
Cloud (Amazon), Open ERP, JIRA, Service Now, Microsoft Office, Desktop
Analyst, Object Oriented Design, Windows, Linux.

EXPERIENCE Senior Project at Prince Mohammad Bin Fahd University

Mobile Application using android studio and the application will help people
with impaired hearing disabilities to learn in a better way away from the
traditional sign language. The application is connected to an internal database
and it will record the words of the professor and write it down. The speech will
be saved at the end in a text file in the internal database and then the
application will convert that speech to text. Afterwards, it will start an error
logic command which will fix the error rate of the words, and then it will be
attached in the email and it will go to all the listed students who are registered
in that specific course.
 Internship at Halliburton

Tasks that were tackled during the internship at Halliburton:-

- Desk-side and remote support in the use of systems in a LAN/WAN

Environment.
- Troubleshoot complex desktop software and hardware problems.
- Assign IT-related incidents and/or service tickets based on a given work chart
(Using HP Service Manager system).
- Updates and close call records for work performed.
- Follow-up with customers to ensure satisfactory incident closure.
- Escalates problems not resolved within established service levels
- Understand and follow the Service Level Agreement (SLA).
- Understand how to address a new Request for Change (RFC), outline the
business case justification, and specify an outage period, impact assessment,
implementation plan and blackout plan (Using HP Service Manager system).
- Lean how to configure and program Cisco IP Phones (Using Cisco Unified CM
Administration system).
- Assist in IT procurement and material supply process by analyzing IT supplies &
materials technically to ensure quality of service.
- Assists in managing & controlling the country IT assets with its billing (Using HP
Asset Management system).

Rakkah area - Khobar • Eastern Province • 31492 • CELL (966) 55-910-5770 • E-MAIL ahmad.k.92@hotmail.com