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Dell™ NetVault™ Backup 10.

0
Installation Guide
©
2014 Dell Inc.
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Patents
This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; 8,171,247; 8,255,654;
8,271,755; 8,311,985; and 8,452,731. Protected by Japanese, E.U., French, and UK patents 1615131 and 05250687.0, and
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Trademarks
Dell, the Dell logo, and NetVault are trademarks of Dell Inc. IBM, AIX, DB2, and Domino are registered trademarks of
International Business Machines Corporation. EMC and Data Domain are registered trademarks or trademarks of EMC
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Legend

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IMPORTANT NOTE, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information.

NetVault Backup Installation Guide


Updated - April 2014
Software Version - 10.0
NVG-105-10.0-EN-01
Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Dell™ NetVault™ Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Key benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Target audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recommended additional reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Deploying NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


About deploying NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
NetVault Backup components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NetVault Backup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NetVault Backup Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NetVault Backup plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NetVault WebUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
NetVault Backup Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Planning new installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Determining the server and client machines . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Determining the installation directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Determining the database location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Determining NetVault Backup name and password . . . . . . . . . . . . . . . . . . . . . . . .14

Reviewing pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15


General requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Platform-specific requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Asian Linux 3 (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
CentOS 5.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Debian 4.0 (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Debian 7.x (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
FreeBSD 7 (32-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
FreeBSD 8.x and 9.x (32/64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Linux- and UNIX-based OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
RHEL 4 Itanium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
RHEL 5.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
RHEL 6 x86-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Solaris 11 (SPARC/x86-64) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Ubuntu 10.x, 11.x, and 12.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Installing NetVault Backup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20


Installing NetVault Backup Server on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .20
Installing NetVault Backup Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Installing NetVault Backup Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Installing NetVault Backup Client on AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Installing NetVault Backup Client on FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Installing NetVault Backup Client on HP-UX Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .27
Installing NetVault Backup Client on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .29
Installing NetVault Backup Client on Linux Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .31
Installing NetVault Backup Client on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Installing NetVault Backup Client from a terminal window on Mac OS X . . . . . . . . . .33
Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) . . . . . . . . . . . . . .33
Installing NetVault Backup Client on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Reviewing post-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37


Platform-specific post-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Debian 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Debian 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Ubuntu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Solaris 10 (SPARC and x86-64) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Windows 2008 R2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Performing unattended installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40


Performing unattended installation on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
msiexec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Performing unattended installation on Linux and UNIX . . . . . . . . . . . . . . . . . . . . . . . .42
Linux common installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Performing unattended installation on Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
pkgask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
pkgadd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Upgrading NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46


Upgrade considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Preparing for an upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Upgrading NetVault Backup Server on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . .47
Upgrading NetVault Backup Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Upgrading NetVault Backup Client on AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Upgrading NetVault Backup Client on FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Upgrading NetVault Backup Client on HP-UX Itanium . . . . . . . . . . . . . . . . . . . . . . . . .51
Upgrading NetVault Backup Client on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .52
Upgrading NetVault Backup Client on Linux Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .53
Upgrading NetVault Backup Client on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Upgrading NetVault Backup Client from a terminal window on Mac OS X . . . . . . . . .54

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Upgrading NetVault Backup Client on Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Upgrading NetVault Backup Client on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Known upgrade issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Upgrading licensed plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Licensing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58


About licensing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Obtaining the machine ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Obtaining permanent license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Installing product license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60


Removing NetVault Backup from Linux- and UNIX-based systems . . . . . . . . . . . . . . . . .60
Removing NetVault Backup from Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing NetVault Backup from Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing NetVault Backup from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Technical support resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

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1
Introduction

• About Dell™ NetVault™ Backup


• About this document
• Target audience
• Recommended additional reading

About Dell™ NetVault™ Backup


Dell NetVault Backup (NetVault Backup) offers the most advanced, cross-platform data protection capabilities
on the market as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability.
NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments
from one intuitive user interface and to protect a massive number of servers that contain many petabytes of
data. NetVault Backup also features heterogeneous support, so you can safeguard data on a wide range of
operating systems, applications, databases, processor architectures, and networked storage devices. Such
cross-platform versatility makes it easy for you to tailor NetVault Backup to match the ever-changing and
growing landscape of your IT infrastructure.

Key benefits
• Simple, out-of-the-box deployment for fast time to value
• Protection for both physical and virtual environments for cost savings
• Heterogeneous server support for flexibility to adjust to changing conditions
• Extensive application support
• Disk-based backup and deduplication to significantly improve storage efficiency
• Seamless integration with the Dell DR Series appliances for source-side deduplication and WAN-optimized
replication
• Comprehensive Network Attached Storage (NAS) protection to safeguard critical data
• Powerful, flexible encryption when and where you need it
• Bare metal recovery to drastically reduce the time it takes to recover a failed disk drive
• Extensive storage attachment options allow for distributed backup targets and workload
• Dynamic device sharing to optimize backup data transfers and reduce points of failure

Feature summary
• Back up to disk and tape – Leverage disk- and tape-based backups to a wide range of storage targets,
including NAS devices and third-party deduplication appliances. NetVault Backup also allows you to move
data from one storage target to another for off-site storage and disaster recovery purposes.

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• Data deduplication – Reduce your data storage footprint by up to 90% with deduplication provided by
Dell™ NetVault™ SmartDisk (NetVault SmartDisk). Its patented byte-level, variable-block size
deduplication packs up to 12 times more protected data into the same storage area.
NetVault Backup also integrates seamlessly with the Dell DR Series disk backup appliances, enabling you
to take full advantage of the powerful deduplication, compression, and replication capabilities offered
by these appliances.

• Virtualization support – Extend advanced data protection to VMware® and Hyper-V® environments.
NetVault Backup gives you consistent, reliable, point-and-click backup and restore for virtual
environments without requiring you to be an expert.

• Application protection – Ensure the availability of business-critical applications such as Oracle®,


SQL Server®, Exchange, SharePoint®, MySQL, PostgreSQL, Domino®, DB2®, Informix®, SAP®, and Sybase®
with application plug-ins. These plug-ins complement native solutions to save you time on integration.
No scripting is required to run backup and recovery jobs.
• NAS protection – Get advanced data protection for information stored on NAS appliances, including
those made by Dell, EMC®, Hitachi, IBM®, NetApp, and Sun. You can reduce traffic over the LAN and
maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault
Backup supports many different storage topologies and configurations, allowing you to perform backups
directly to a locally-attached SCSI device, a SAN-attached device, or a storage device elsewhere on the
network.
• Enterprise-wide control – Give backup administrators the flexibility to define, manage, and monitor
jobs from remote locations of their choice. Automated features for global event notification and policy-
based job management simplify their tasks across heterogeneous storage networks.
• Strong security – Meet regulatory requirements without sacrificing backup windows or deduplication
performance with encryption plug-ins for CAST-128, AES-256, and CAST-256 algorithm support. Flexible
job-level encryption lets you easily select which data to encrypt.
• Flexible storage attachment – Avoid data transfers over the network by attaching a target storage
device directly to a source server. With LAN-free backups, you can easily distribute the workload
throughout the backup domain.
• Dynamically shared device – Share stand-alone and library-based tape drives among backup server and
clients in SAN or shared-SCSI environments. This allows you to optimize workloads and maximize your
equipment investments.
• Simple, straight-forward Licensing – License NetVault Backup by capacity or by component. This gives
you incredible flexibility to choose the model that best meets the organization’s needs.

About this document


This guide provides information about installing the NetVault Backup Server and Client software. It does not
provide information about the NetVault Backup features and functionality. For more information about using
NetVault Backup to protect your data, refer to the Dell NetVault Backup Administrator’s Guide.

IMPORTANT: The configuration settings for NetVault Backup are stored in “.cfg” files in the <NetVault
Backup Home>\config directory. The settings in these files should only be modified under the guidance of
Dell Software Support. Any incorrect changes to these files can cause errors and other unexpected
behavior. Before you modify a configuration file, we recommend that you create a backup copy of the file.

Target audience
This guide is intended for backup administrators and other technical personnel who are responsible for
designing and implementing a backup strategy for the organization. A good understanding of the operating
systems on which the NetVault Backup Server and Clients are running is assumed.

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Recommended additional reading
• Dell NetVault Backup Administrator’s Guide – This guide describes how to configure and use NetVault
Backup to protect your data. It provides comprehensive information about all NetVault Backup features
and functionality.
• Dell NetVault Backup Command Line Interface Reference Guide – This guide provides information about
using the NetVault Backup command line utilities.
• Dell NetVault Backup Plug-in for FileSystem User’s Guide – This guide provides information about
installing, configuring, and using NetVault Backup Plug-in for FileSystem.
• Dell NetVault Backup Built-in Plug-ins User’s Guide – This guide provides information about configuring
and using the following plug-ins:
• NetVault Backup Plug-in for Consolidation
• NetVault Backup Plug-in for Data Copy
• NetVault Backup Plug-in for Databases
• NetVault Backup Plug-in for Raw Devices
• Dell NetVault Backup Compatibility Guide – These guides provide information about the supported
operating system versions, devices, and application versions.
You can download these guides from https://support.software.dell.com/.

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2
Deploying NetVault Backup

• About deploying NetVault Backup


• NetVault Backup components
• Planning new installations

About deploying NetVault Backup


NetVault Backup is designed to work in an environment in which one machine is configured as the NetVault
Backup Server and various other machines throughout the network act as NetVault Backup Clients assigned to it.
The server is deployed first, followed by the individual clients. This arrangement of a single server and its
associated clients constitutes a NetVault Backup Domain.
The following diagram depicts a NetVault Backup deployment.

Figure 1. NetVault Backup deployment overview

Virtual Tape Library

Tape Device
NetVault Backup NetVault
Client SmartDisk NetVault
Backup Server

LAN WAN

Tape Device
Virtual Machine Workstation
VMware vCenter Exchange Database Network Attached Client File Server
Server Server Server Storage

Fiber/iSCSI

NetVault NetVault Backup


SmartDisk NetVault Client
NetVault Backup Server Software Backup Server
NetVault Backup Plug-in
NetVault Backup Client Software
with SmartClient License
NetVault Backup Client Software
NetVault Backup Plug-in for VMware
NetVault Backup Plug-in for NDMP Workstation Client

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NetVault Backup components
A NetVault Backup deployment consists of the following components:
• NetVault Backup Server
• NetVault Backup Clients
• NetVault Backup plug-ins
• NetVault WebUI
• NetVault Backup Command Line Interface

NetVault Backup Server


The NetVault Backup Server is the main component of the NetVault Backup solution. The server provides the
core services such as schedule management, job management, device management, media management, user
management, notification management, and log management. It administers the backup and restore jobs for all
assigned clients. Various types of physical and virtual storage devices can be locally attached to the server.

The NetVault Backup Server can run on Windows® and Linux® operating systems.

NetVault Backup Clients


The NetVault Backup Client is installed on machines that will be protected by the NetVault Backup solution.
These can include file servers, database servers, email servers, application servers, and workstations. The
NetVault Backup Clients are assigned to a NetVault Backup Server that manages the data protection operations
for the clients. A single server and its associated clients constitute a NetVault Backup Domain.

The NetVault Backup Clients can run on AIX®, FreeBSD®, HP-UX, Linux, Mac OS X, Solaris, and Windows
operating systems.
A NetVault Backup SmartClient license is required to attach physical or virtual storage devices locally to a
NetVault Backup Client.

NOTE: Dell™ NetVault™ Backup Workstation Client extends the NetVault Backup enterprise-class data
protection to workstations by enabling protection for vital intellectual property stored in documents,
spreadsheets, and data files on desktops and laptops. Its Shadowing process creates local redundant
copies to protect data against corruption and accidental deletion. Seamless integration with the NetVault
Backup Server protects the Shadow Area for long-term retention or disaster recovery to ensure business
continuity. For more information about the NetVault Backup Workstation Clients, refer to the Dell
NetVault Backup Workstation Client Administrator's Guide.

NetVault Backup plug-ins


The NetVault Backup Plug-ins are used to protect various applications and data stored on the server and client
machines. There are two categories of NetVault Backup plug-ins:
• Built-in plug-ins
• Licensed plug-ins

Built-in plug-ins
The built-in plug-ins are packaged with the NetVault Backup software, and automatically installed on the
respective machines when you install the NetVault Backup Server and Client software. NetVault Backup offers
the following types of built-in plug-ins:

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• NetVault Backup Plug-in for FileSystem (Plug-in for FileSystem) – The Plug-in for FileSystem protects
critical file system data, and minimizes downtime by allowing you to restore full volumes, individual
partitions, or individual directories and files quickly and reliably with minimal interaction.
• NetVault Backup Plug-in for Consolidation (Plug-in for Consolidation) – The Plug-in for Consolidation
allows you to consolidate Incremental Backups and create a composite set that can be used as a Full
Backup.
• NetVault Backup Plug-in for Data Copy (Plug-in for Data Copy) – The Plug-in for Data Copy allows you to
create one or more copies of backups for off-site storage and disaster recovery purposes.
• NetVault Backup Plug-in for Databases (Plug-in for Databases) – The Plug-in for Databases protects
critical system data stored in the NetVault Databases that is essential to recover a functional NetVault
Backup Server after a failure.
• NetVault Backup Plug-in for Raw Devices (Plug-in for Raw Devices) – The Plug-in for Raw Devices
protects data stored on physical disks.
For more information about built-in plug-ins, refer to the Dell NetVault Backup Built-in Plug-ins User’s Guide.

Licensed plug-ins
The licensed plug-ins are available as separate products, and installed on the NetVault Backup Server and Client
machines to protect specific applications and appliances. NetVault Backup offers the following types of licensed
plug-ins:
• Plug-ins for applications and file servers – These plug-ins provide data protection to business-critical
applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2,
Informix, SAP, Sybase, and NetWare®.
• Plug-ins for NDMP-based NAS appliances – These plug-ins enable NDMP-based backups and restores for
appliances that support this protocol. NetVault Backup also offers specialized plug-ins that integrate the
NetApp SnapMirror, SnapVault, and Snapshot technologies to provide advanced data protection to NetApp
appliances.
• Plug-ins for virtual environments – These plug-ins provide data protection to virtual machines in
VMware and Hyper-V environments.
• Plug-ins for backup encryption – These plug-ins provide support for CAST-128, AES-256, and CAST-256
algorithms to meet regulatory backup security requirements.
• Plug-ins for device integration – These plug-ins enable configuration of specialized tape libraries for use
in a NetVault Backup environment.
• Plug-ins for bare metal recovery – These plug-ins provide the ability to recover an entire system,
including the operating system, applications, system settings, partition information, and data stored on
the supported Windows and Linux operating systems.
Additionally, NetVault Backup offers cluster-aware versions of various plug-ins that enable data protection for
distributed data.
For more information about the licensed plug-ins, refer to the respective plug-in user’s guide.

NetVault WebUI
NetVault Backup offers a web-based user interface, called the NetVault WebUI, to configure, manage, and
monitor your NetVault Backup system. You can use the NetVault WebUI to perform various tasks such as the
following:
• Configure performance, security, and other options
• Manage clients, storage devices, and storage media
• Perform backups and restores
• Monitor jobs, device activities, and logs

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• Set up notifications
• Generate and view reports
You can access the NetVault WebUI from any standard browser. The NetVault WebUI is automatically installed on
the NetVault Backup Server. You can use the WebUI to remotely administer a NetVault Backup Server from any
system on which you can run a supported web browser and connect to the server (over HTTP or HTTPS).

NetVault Backup Command Line Interface


NetVault Backup also provides a Command Line Interface that allows you to configure and manage a NetVault
Backup system from a command prompt or terminal session window. You can use the NetVault Backup CLI
utilities to perform various tasks such as the following:
• Start and stop the NetVault Backup Service
• Configure performance, security, and other options
• Manage clients, storage devices, and storage media
• Perform backups and restores
• Generate and view reports
The NetVault Backup CLI is automatically installed on the NetVault Server and Client machines. For more
information about the command line interface, refer to the Dell NetVault Backup Command Line Interface
Reference Guide.

Planning new installations

Determining the server and client machines


The first step in deploying NetVault Backup is to identify the server and client machines.
• NetVault Backup Server – This machine hosts the server version of NetVault Backup.
The server manages all NetVault Backup operations and administers backup and recovery operations for
the clients. A NetVault Backup Server can also act as a client to itself for backups and restores of its local
data.
• NetVault Backup Clients – These machines host the client version of NetVault Backup, and serve as the
backup and restore targets.

Determining the installation directory


NetVault Backup must reside on a local disk. If you select a network share or mount point, and that is lost, it
would cause NetVault Backup to stop or malfunction. On Linux and UNIX platforms, you cannot install NetVault
Backup on mount points because the installer tries to delete the existing contents on the mount point which is
not allowed on these platforms.
A NetVault Backup server installation requires about 200 MB of disk space on Windows-based systems and 160 MB
of disk space on Linux-based systems.

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Determining the database location
The NetVault Database stores system information, configuration files, job details, and backup indexes. It is
created on the NetVault Backup Server. The database continues to grow in size as various data protection
operations are performed within the NetVault Backup system. NetVault Backup operations can halt if the
database cannot be updated due to lack of disk space.
The NetVault Database cannot reside on a network mount point (for example, network share, mapped drive,
NFS, or JFS mounted device). For installing the NetVault Database, you must select a directory on a local drive
or volume.

Database sub-directories
The database directory contains the following sub-directories:
• install – This directory contains the modules file which includes the list of NetVault Backup modules
installed on the server and client machines. The install directory is very small in size.
• bkl – This directory contains the license key files for the NetVault Backup products. The bkl directory is
very small in size.
• pgsql – This directory stores the NetVault Database tables. It grows to be rather large as you use the
NetVault Backup system.

Database size calculation


To allocate adequate disk space for database growth, consider the following:
• Approximate number of files and directories to be backed up on the NetVault Backup Server and
Clients – Each file or directory that is included in a backup requires an average number of bytes for an
index entry in the NetVault Database. This average is based on a formula of 71 bytes plus the average
number of characters contained in the file names of the files that make up a target file system.
• Number of generations of each file to be kept – Each generation is a separate instance of a file or
directory backup. For example, if the same file is backed up seven times using the default backup
settings, there are seven generations of the file stored on the media and indexed in the NetVault
Database.
By default, backups have an infinite life. Most systems cannot handle this amount of storage
requirement, so the NetVault Backup Administrator must ensure that a suitable retirement is set for each
backup. For more information about backup retirement, refer to the Dell NetVault Backup
Administrator’s Guide.

Table 1. Database size calculation formula

Approximate Multiplied Approximate Multiplied Number of Multiplied (71 bytes +


number of files and by number of by machines by average
directories backed generations to be backed up filename
up per machine kept length)

Example
With an average file or directory name of eight characters for a target file system, if 200,000 files and 15,000
directories are backed up once, approximately 17.5MB would be required for indexing. If the same files and
directories are backed up three times, 52.5MB would be required for indexing. If backed up 5 times, 87.5MB
would be required for indexing, and so on.

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Determining NetVault Backup name and password
During installation, the NetVault Backup Server and Client machines are assigned a name and password.
• NetVault Backup name – The NetVault Backup name is used to identify the server and client machines in
a NetVault Backup Domain.
By default, NetVault Backup uses the OS-assigned name of the machine.
The NetVault Database is tied to the NetVault Backup Server through its name. While relocating a server,
a backup of the NetVault Database is used to recover the system after installing the NetVault Backup
software on the new machine. Therefore, we recommend that you do not use the OS-assigned name for
the NetVault Backup Server.
The NetVault Backup name can contain a maximum of 63 characters. If the name is longer than 63
characters, the NetVault Backup Service may fail to start. The NetVault Backup names can include
uppercase letters (A–Z), lowercase letters (a–z), and numbers (0–9). Some features may not function
properly if you include the following characters:
! @ # $ % ^ & * ( ) : -
Japanese, Korean, or Chinese characters
• NetVault Backup passwords – The NetVault Backup passwords are used while adding a client to the
server. The password can contain a maximum of 100 characters. It cannot contain the following
characters:
< > & # |

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3
Reviewing pre-installation
requirements

• General requirements
• Platform-specific requirements

General requirements
Before you start the installation procedure, make sure that the following requirements are met:
• Review the release notes and compatibility guide – Before you start the installation procedure, review
the Release Notes thoroughly. The Release Notes may contain important information regarding the
installation and use of NetVault Backup.
Additionally, review the NetVault Backup Compatibility Guide to verify the platforms, operating system
versions, devices, and application versions supported by the current release of NetVault Backup. You can
download this guide from https://support.software.dell.com/.
• Select the correct installation package on Linux – Starting with 10.0, NetVault Backup offers separate
client-only and server-only installation packages for Linux-based systems. Both the server and the client
packages are available in hybrid and pure 64-bit versions.
• Hybrid server and client packages – The hybrid packages (LinuxX86HybridServer and
LinuxX86Hybrid) are intended for Linux users who do not have a pure 64-bit-only requirement.
These packages let you upgrade from pure 32-bit as well as hybrid installations of NetVault
Backup. The hybrid packages retain binary compatibility with all previous versions of plug-ins,
including those marked as 32-bit and those designated 64-bit. These packages also work on 32-bit
systems that do not have 64-bit capability.
• Pure 64-bit server and client packages – The pure 64-bit packages (LinuxX86Pure64Server and
LinuxX86Pure64) packages are intended for pure 64-bit Linux distributions. If you have a specific
reason that you cannot use any 32-bit components (for example, you are using a Linux
distribution that does not run 32-bit code), use these packages.
The pure 64-bit packages cannot be used to upgrade existing pure 32-bit or hybrid NetVault
Backup installations. You must remove the existing pure 32-bit or hybrid version and install the
pure 64-bit version separately. To reduce confusion, warning messages have been added to both
the upgrade and installation packages to ensure that you understand that they are not
compatible.
Depending on your OS type, make sure that you select the correct installation package to install the
NetVault Backup Server or Client software.
• LinuxX86HybridServer – Use this package to install or upgrade NetVault Backup Server on 32- or
64-bit Linux systems.
• LinuxX86Hybrid – Use this package to install or upgrade NetVault Backup Client on 32- or 64-bit
Linux systems.
• LinuxX86Pure64Server – Use this package to install or upgrade NetVault Backup Server on pure
64-bit Linux systems.

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• LinuxX86Pure64 – Use this package to install or upgrade NetVault Backup Client on pure 64-bit
Linux systems.
• Set OS permissions – Set appropriate OS permissions on the target machines to allow users to install
software components.
• Ensure availability of adequate system memory – The amount of system memory required can vary
based on the intended use. Make sure that the server and client machines have adequate amount of
memory to run the NetVault Backup processes.
• Select multi-user runlevel on Linux and UNIX – On Linux and UNIX platforms, boot into multi-user
mode.
• Set user permission (umask) on Linux and UNIX – On Linux and UNIX platforms, do not change the
default umask value for the root user which is set to 022. Setting umask to a value other than 022 (for
example, 077) can cause job failures if the plug-in users are unable to access the NetVault Backup files.
• Disable the anti-virus software – We recommend that you disable the anti-virus software before
installing or upgrading NetVault Backup. The installation process may conflict with the anti-virus
software and various NetVault Backup operations may fail to function properly after installation if you do
not disable the anti-virus software.
• Verify TCP/IP connectivity – NetVault Backup requires good TCP/IP connectivity between the server and
client systems. To use name resolution, a host name must uniquely resolve to an IP address.
• Check storage device connections – Ensure that the storage devices are properly connected and
functional. This can be done using any native OS tool for minimal backup operations on the device.
• Configure “ulimit” variables on Linux and UNIX – Linux and UNIX systems use a default size limitation
for various variables, which may conflict with the NetVault Backup installation. For example, the default
setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NetVault
Backup.
If you do not increase these values, installation may fail and a “core dump” error may be reported. To
avoid this problem, we recommend that you use the “unlimited” setting for variables.

Table 1. Variable settings on Linux and UNIX

core file size (blocks) 32768


data seg size (kbytes) unlimited
file size (blocks) unlimited
open files 64
pipe size (512 bytes) 10
stack size (kbytes) unlimited
cpu time (seconds) unlimited
max user processes 400
virtual memory (kbytes) unlimited

To change the variable settings


1 Start a terminal session.
2 To view the current settings, type:
ulimit -a
3 If the file size (blocks) variable is not set to “unlimited”, type:
ulimit unlimited
4 If the virtual memory (kbytes) variable is not set to “unlimited”, type:
ulimit -v unlimited
5 To re-list the statistics and verify the new settings, type:
ulimit -a

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Platform-specific requirements

Asian Linux 3 (64-bit)


To install and run NetVault Backup on 64-bit Asian Linux 3, create the following symbolic link:
ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3

CentOS 5.x
Before installing NetVault Backup on CentOS 5.x x86-32 and x86-64, install the libXp-1.0.0-*.i386.rpm package
from the installation CD.

Debian 4.0 (64-bit)


Before installing NetVault Backup on Debian 4.0 (64-bit), complete the following steps:
1 Install the ia32-libs package, and then run the ldconfig command on this system.
2 Download the i386 version of libmotif3 from http://packages.debian.org, and then use dpkg -x
libmotif3 to extract the files.
3 Copy all extracted files in usr/X11R6/lib to /usr/lib32.

Debian 7.x (64-bit)


Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on Debian 7.x (64-bit) systems,
create the following link:
ln -s /usr/lib /usr/lib64

FreeBSD 7 (32-bit)
To install and run NetVault Backup on FreeBSD 7, create the following symbolic links:
ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3
ln -s /lib/libc.so.7 /usr/lib/libc.so.6

FreeBSD 8.x and 9.x (32/64-bit)


Before installing NetVault Backup on FreeBSD 8.x and 9.x, install the following packages:
• On FreeBSD 8.x and 9.x (32-bit), install the compat6x package.
• On FreeBSD 8.x and 9.x (64-bit), install the compat7x package.

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Linux- and UNIX-based OS
On Linux- and UNIX-based OS, if you set the SELinux option to Enforcing, the following issues may be
encountered:
• You may fail to add the client to the NetVault Backup Server.
• The backup jobs may fail intermittently.
To avoid these issues, set SELinux is to Permissive or Disabled. For more information about modifying these
settings, refer to the relevant OS documentation.

RHEL 4 Itanium
On RHEL 4 Itanium, install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm package located on disc 4 of the
RHEL 4, U1 ia64 installation CDs. A standard installation of this OS may not request this CD, so this component
may not be installed on your machine.
To install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm package, insert CD 4 in the drive, and start a
terminal session. Navigate to the CD-ROM drive, and type:
rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm

RHEL 5.x
Before installing NetVault Backup on RHEL 5.x, install the following packages from the installation CD:
• RHEL 5.x x86-32 – libXp-1.0.0-*.i386.rpm
• RHEL 5.x x86-64 – libXp-1.0.0-*.i386.rpm
• RHEL 5.x Itanium – libXp-1.0.0-*.ia64.rpm and llibXmu-1.0.2-*.ia64.rpm

RHEL 6 x86-64
Before installing NetVault Backup on RHEL 6 x86-64, install the following packages:
glibc*.i686.rpm
nss-softokn-freebl*.i686.rpm

Solaris 11 (SPARC/x86-64)
A standard installation of Solaris 11 may not include the libXm library which is required by NetVault Backup.
To install the Motif package, start the Package Manager and search for “Motif”. Select and install the
/library/motif package.

Ubuntu 10.x, 11.x, and 12.x


• Before installing the NetVault Backup LinuxX86Hybrid (Hybrid 32/64-bit) build on 64-bit Ubuntu 10.x,
11.x, or 12.x, install the following packages:
apt-get install ia32-libs
apt-get install lib32nss-mdns
• Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on 64-bit Ubuntu 11.x or
12.x, complete the following steps:

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• Create the following link:
ln -s /usr/lib /usr/lib64
• Install the following packages:
apt-get install libaio1
apt-get install libstdc++5

Windows
• Install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) on NetVault Backup Server – On
Windows, install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) before installing
NetVault Backup Server. This package is available in the following path:
<NetVault Backup installation files folder>\netvault\postgres\vcredist_x86.exe
If this package is not available on your system when you install NetVault Backup Server, the following
error message is displayed:
The Program can't start because MSVCR100.dll is missing from your system
computer. Try reinstalling the program to fix this problem.
This package is not required for NetVault Backup Clients.
• Increase non-interactive desktop heap on NetVault Backup Server – On Windows-based NetVault
Backup Servers, the default value set for the non-interactive desktop heap memory setting has the
potential to be exhausted when the following conditions occur:
• When several jobs are executed simultaneously on the NetVault Backup Server. For example, for
25 simultaneous jobs, NetVault Backup uses about 200KB additional non-interactive desktop heap.
When this occurs, some jobs continue to run, while others fail with the message “Job Died
Unexpectedly”. This is a known Windows problem (ID: 184802).
• When a large number of drives are added to a Virtual Tape Library (VTL).
To correct this problem, increase the size of the non-interactive desktop heap in the following registry
value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\SubSystems\
Windows
The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap
size is specified in KB. The format for specifying the heap size is:
SharedSection=xxxx,yyyy,zzzz
xxx defines the maximum size of the system-wide heap
yyyy defines the size of each desktop heap
zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station
To increase the size of the non-interactive desktop heap
1 Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.)
2 Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\SubSystems key.
3 On the right pane, right-click Windows, and select Modify.
4 In the Edit String dialog box, locate the SharedSection string value.
5 Change the last SharedSection parameter from 512 to 1024:
Windows SharedSection=1024,3072,1024
6 Click OK, and close the Registry Editor.

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4
Installing NetVault Backup Server

• Installing NetVault Backup Server on Linux (x86 and x86-64)


• Installing NetVault Backup Server on Windows

Installing NetVault Backup Server on Linux


(x86 and x86-64)
NOTE: NetVault Backup 10.0 offers separate client-only and server-only installation packages for Linux-
based systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server
package to install the NetVault Backup Server software. For more information about the installation
package types, see General requirements.

To install NetVault Backup Server on Linux x86 and x86-64


1 Log on to the system with root-level access.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/<LinuxX86HybridServer or LinuxX86Pure64Server>/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:

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Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select
another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Where should NetVault database be installed? [/usr/netvault/db]
• The default installation path for the NetVault Database is /usr/netvault/db. To use the default
path, press Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvaultdb”, the directory “/usr/software”
must exist on the server; the sub-directory “netvaultdb” is automatically created during
installation.
9 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
• By default, NetVault Backup uses the OS-assigned machine name. To select the default name,
press Enter.
• To assign a different name, type the name, and press Enter. For more information about machine
names, see Determining NetVault Backup name and password.
10 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to the server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.

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11 Please confirm password
• Re-type the password for the NetVault Backup machine, and press Enter.
• If no password was set in the previous step, press Enter.
12 Please enter the password for the NetVault PostgreSQL database superuser
Specify a password for the PostgreSQL database super user.
13 Please confirm password
Re-type the password for the PostgreSQL database super user, and press Enter.
14 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
15 A completion message is displayed when the software is successfully installed on your system.

Installing NetVault Backup Server on


Windows
To install NetVault Backup Server on Windows
1 Log on to the system as an Administrator-level user.
2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the
installation files reside:
<CD Drive>\netvault\windows\netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to
the directory in which the extracted files reside.
4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a
localized version, double-click install.exe.
5 In the Installation Language dialog box, select the applicable language, and click OK.
This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is
intended for installing the English-only version of NetVault Backup.
6 In the Welcome dialog box, review the notes, and click Next to continue.
7 In the License Agreement dialog box, select the I Agree option if you accept all the terms.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

Click Next to continue.


8 In the Choose Installation Type dialog box, select the Server option, and click Next.
9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Server.
By default, NetVault Backup uses the OS-assigned machine name. For more information about machine
names, see Determining NetVault Backup name and password.
10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine.
The password is used while adding a NetVault Backup machine to a server. For more information about
passwords, see Determining NetVault Backup name and password.
In the Retype Password box, type the password again for confirmation.
11 In the Select Installation Folder dialog box, specify the installation path.

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• The default installation path for NetVault Backup is C:\Program Files\Dell Software\NetVault
Backup on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup on 64-bit OS. To
use the default path, click Next.
• To change the location, type the new path, and click Next. If the specified path does not exist, it
is automatically created during installation.
You can also click Browse, and select the target directory from the Explorer window.
• To view the disk space report, click Disk Cost. The report displays the space available on each
drive pace before and after NetVault Backup installation.
12 In the Select NetVault Backup Database Folder dialog box, specify the installation path for the NetVault
Database.
• The default path for the NetVault Database is C:\Program Files\Dell Software\NetVault
Backup\db on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup\db on 64-bit
OS. To use the default installation path, click Next.
• To change the location, type the new path, and click Next. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “D:\software\netvaultdb”, the directory “D:\software”
must exist on the server; the sub-directory “netvaultdb” is automatically created during
installation.
You can also click Browse, and select the target directory from the Explorer window.
13 In the Choose PostgreSQL Database Superuser Password dialog box, specify a password for the
PostgreSQL database super user.
In the Retype Password box, type the password again for confirmation.
14 In the Confirm Installation window, click Next.
15 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
16 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

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5
Installing NetVault Backup Client

• Installing NetVault Backup Client on AIX


• Installing NetVault Backup Client on FreeBSD
• Installing NetVault Backup Client on HP-UX Itanium
• Installing NetVault Backup Client on Linux (x86 and x86-64)
• Installing NetVault Backup Client on Linux Itanium
• Installing NetVault Backup Client on Mac OS X
• Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC)
• Installing NetVault Backup Client on Windows

Installing NetVault Backup Client on AIX


To install NetVault Backup Client on AIX
1 Log on to the system with root-level access.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/aix/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Select the language for your NetVault Backup installation.
To select English, press 1 or Enter. To select another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:

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• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press
Enter.
To assign a different name, type the name, and press Enter. For more information about machine names,
see Determining NetVault Backup name and password.
9 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
10 Please confirm password
Re-type the password for the NetVault Backup machine, and press Enter.
If no password was set in the previous step, press Enter.
11 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
12 A completion message is displayed when the software is successfully installed on your system.

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Installing NetVault Backup Client on
FreeBSD
To install NetVault Backup Client on FreeBSD
1 Log on to the system with root-level access.
2 If you are using the installation CD, complete the following steps:
a Insert the CD in the drive, and mount the drive:
mount -rt cd9660 <Device node> /cdrom
b Navigate to the directory in which the installation files reside:
cd /cdrom/netvault/freebsd/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Select the language for your NetVault Backup installation.
To select English, press 1 or Enter. To select another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”

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must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press
Enter.
To assign a different name, type the name, and press Enter. For more information about machine names,
see Determining NetVault Backup name and password.
9 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
10 Please confirm password
Re-type the password for the NetVault Backup machine, and press Enter.
If no password was set in the previous step, press Enter.
11 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
12 A completion message is displayed when the software is successfully installed on your system.

Installing NetVault Backup Client on HP-UX


Itanium
To install NetVault Backup Client on HP-UX Itanium or HP-UX PA-PISC
1 Log on to the system with root-level access.
2 If you are using the installation CD, complete the following steps:
a Start the PFS Daemons:
nohup /usr/sbin/pfs_mountd &
nohup /usr/sbin/pfsd 4 &
b Insert the CD in the drive, and mount the drive:
pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
c Navigate to the directory in which the installation files reside:
cd /cdrom/netvault/hpux_ia64/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.

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4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Select the language for your NetVault Backup installation.
To select English, press 1 or Enter. To select another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press
Enter.
To assign a different name, type the name, and press Enter. For more information about machine names,
see Determining NetVault Backup name and password.
9 Please enter the NetVault password for this machine

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Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
10 Please confirm password
Re-type the password for the NetVault Backup machine, and press Enter.
If no password was set in the previous step, press Enter.
11 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
12 A completion message is displayed when the software is successfully installed on your system.

Installing NetVault Backup Client on Linux


(x86 and x86-64)
NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based
systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the
NetVault Backup Client software. For more information about the installation package types, see General
requirements.

To install NetVault Backup Server on Linux x86 and x86-64


1 Log on to the system with root-level access.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive.Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/<LinuxX86Hybrid or LinuxX86Pure64>/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:

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Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select
another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
• By default, NetVault Backup uses the OS-assigned machine name. To select the default name,
press Enter.
• To assign a different name, type the name, and press Enter. For more information about machine
names, see Determining NetVault Backup name and password.
9 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
10 Please confirm password
• Re-type the password for the NetVault Backup machine, and press Enter.
• If no password was set in the previous step, press Enter.
11 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
12 A completion message is displayed when the software is successfully installed on your system.

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Installing NetVault Backup Client on Linux
Itanium
To install NetVault Backup Server on Linux Itanium
1 Log on to the system with root-level access.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive.Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/linux_ia64/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select
another language, press the corresponding key.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

7 Where should NetVault be installed? [/usr/netvault]:


• The default installation path for NetVault Backup is /usr/netvault. To use the default path, press
Enter.

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• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.
If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
8 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
• By default, NetVault Backup uses the OS-assigned machine name. To select the default name,
press Enter.
• To assign a different name, type the name, and press Enter. For more information about machine
names, see Determining NetVault Backup name and password.
9 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding
a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
10 Please confirm password
• Re-type the password for the NetVault Backup machine, and press Enter.
• If no password was set in the previous step, press Enter.
11 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
12 A completion message is displayed when the software is successfully installed on your system.

Installing NetVault Backup Client on Mac


OS X
To install NetVault Backup Client on Mac OS X
1 Log on to the system as root or Administrative user.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
/cdrom/netvault/<OS Name>/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To install NetVault Backup Client, double-click netvault_client.pkg.
5 In the Welcome to the NetVault Backup Installer dialog box, click Continue.
6 In the Software License Agreement dialog box, click Continue if you accept all the terms.

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NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

7 In the confirmation dialog box, click Agree.


8 In the Select a Destination dialog box, select the System Drive. It is necessary to install NetVault Backup
on this drive. Click Continue to proceed.

NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OS-
assigned machine name. You cannot change the installation path or NetVault Backup name on this
OS.

9 In the Standard Install on <Disk> dialog box, click Install.


10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
11 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

Installing NetVault Backup Client from a terminal


window on Mac OS X
To install NetVault Backup Client from a terminal window on Mac OS X
1 Open a terminal window.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
/cdrom/netvault/<OS Name>/netvault
3 If you are using the downloaded package, navigate to the directory in which the downloaded package
resides. Extract the files using a native tool.
tar xzvf <filename>.tar.gz
4 Start the installer:
If logged in as root, type:
installer -pkg netvault_client.pkg -target /
If not logged in as the root user, type:
sudo installer -pkg netvault_client.pkg -target /

Installing NetVault Backup Client on Solaris


(x86, x86-64, and SPARC)
To start the installer on Solaris x86/x86-64 and Solaris SPARC
1 Log on to the system with root-level access.
2 If you are using the installation CD, complete the following steps:
a Insert the CD in the drive, and mount the drive:
mount -r -F cdfs <device node> /cdrom
b Start the installer using the following command:

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• Solaris x86/x86-64
pkgadd -d /cdrom/netvault/solaris_x86/netvault
• Solaris SPARC
pkgadd -d /cdrom/netvault/solaris_sparc/netvault
Follow the instructions to complete the installation steps.
3 If you are using the downloaded package, complete the following steps:
a Extract the installation files using a native tool.
b Navigate to the directory in which the extracted files reside.
c Start the installer using the following command:
pkgadd -d .
– or –
If you want to start the installer from the parent directory, type:
pkgadd -d netvault
Follow the instructions to complete the installation steps.
4 Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select
another language, press the corresponding key.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed
the license agreement.

6 Where should NetVault be installed? [/opt/netvault]:


• The default installation path for NetVault Backup is /opt/netvault. To use the default path, press
Enter.
• To change the location, type the new path, and press Enter. The parent directories in this path
must exist on the server. The installation directory is automatically created during installation.
For example, if you specify the path “/opt/software/netvault”, the directory “/opt/software”
must exist on the server; the sub-directory “netvault” is automatically created during
installation.

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If the installation directory already exists, a warning is displayed. In this example, if the
“netvault” sub-directory already exists on the server, the following warning is displayed:
The directory ‘/opt/software/netvault’ already exists. All contents of
this directory will be destroyed. Are you sure you want to continue? (y n)
[n]
Press y to continue.
7 Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9
• By default, NetVault Backup uses the OS-assigned machine name. To select the default name,
press Enter.
• To assign a different name, type the name, and press Enter. For more information about machine
names, see Determining NetVault Backup name and password.
8 Please enter the NetVault password for this machine
Specify a password for the NetVault Backup machine, and press Enter.
The password is used while adding a NetVault Backup machine to a server.
If no password is set during installation, NetVault Backup uses the system’s root or administrator
password.
For more information about passwords, see Determining NetVault Backup name and password.
9 Please confirm password
• Re-type the password for the NetVault Backup machine, and press Enter.
• If no password was set in the previous step, press Enter.
10 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
11 A completion message is displayed when the software is successfully installed on your system.

Installing NetVault Backup Client on


Windows
To install NetVault Backup Client on Windows
1 Log on to the system as an Administrator-level user.
2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the
installation files reside:
<CD Drive>\netvault\windows\netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to
the directory in which the extracted files reside.
4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a
localized version, double-click install.exe.
5 In the Installation Language dialog box, select the applicable language, and Click OK.
This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is
meant for installing the English-only version of NetVault Backup.
6 In the Welcome dialog box, review the notes, and click Next to continue.
7 In the License Agreement dialog box, select the I Agree option if you accept all the terms.

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NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

Click Next to continue.


8 In the Choose Installation Type dialog box, select the Client option, and click Next.
9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Client.
By default, NetVault Backup uses the OS-assigned machine name. For more information about machine
names, see Determining NetVault Backup name and password.
10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine.
The password is used while adding a NetVault Backup machine to a server. For more information about
passwords, see Determining NetVault Backup name and password.
In the Retype Password box, type the password again for confirmation.
11 In the Select Installation Folder dialog box, specify the installation path.
• The default installation path for NetVault Backup is C:\Program Files\Dell Software\NetVault
Backup on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup on 64-bit OS. To
use the default path, click Next.
• To change the location, type the new path, and click Next. If the specified path does not exist, it
is automatically created during installation.
You can also click Browse, and select the target directory from the Explorer window.
• To view disk space report, click Disk Cost. The report displays the space available on each drive
pace before and after NetVault Backup installation.
12 In the Confirm Installation window, click Next.
13 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
14 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

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6
Reviewing post-installation
requirements

• Platform-specific post-installation requirements

Platform-specific post-installation
requirements

Debian 3.1
On Debian 3.1, complete the following steps after installing the NetVault Backup Client software:
1 While logged in as the root-level user, start a terminal session.
2 Run the following commands in succession:
update-rc.d netvault defaults 99
mkdir /var/lock/subsys

Debian 4.0
On Debian 4.0, create the following link after installing the NetVault Backup Client:
ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault

Linux
On Linux OS, ensure that the following shared C libraries are available on the server and client systems:
• libc.so.6
• libdl.so.2
These libraries provide the standard library functions, including the “system calls” functions.
On systems that do not have these packages, NetVault Backup will not start after installation. In this scenario,
run the following command from the NetVault Backup installation directory (/usr/netvault/, by default) to
obtain a list of NetVault Backup dependencies and to determine any missing ones.
find ./|grep -v -E "pgAdmin3|stackbuilder|postgresql|lib/libssl"|xargs file|egrep
'shared object|executable'|cut -d: -f1|xargs ldd 2>/dev/null|egrep -v '^\.'|perl -pe
's/ *\(.*$//'|sort -u|grep "not found"|grep -v -E "PIC"
The missing dependencies are reported as “Not Found”.

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The required files are available as RPM packages. You can install them using the RPM utility. For more
information, refer to the man page for the rpm command. You can also use the configuration tool YaST (Yet
another Setup Tool) to locate and install the packages. Once the package containing the required file is found
by the tool, select the Install command from the Package menu to install the file. For more information about
YaST, refer to the user’s guide for this tool.

Ubuntu
On Ubuntu, follow these steps to modify the startup script for NetVault Backup.
This is required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied
each time the operating system is shut down.
1 Open the file startup.sh file. This file is located in the directory /usr/netvault/etc/.
2 Locate the following section in the file:
if [$OS = Linux]
then
touch /var/lock/subsys/netvault
3 Add the line 3 to this section:
if [$OS = Linux]
then
[ -d /var/lock/subsys ] || mkdir -p /var/lock/subsys
touch /var/lock/subsys/netvault

Solaris 10 (SPARC and x86-64)


On Solaris 10, you must configure or use the “sgen” driver utility to add the client-attached library devices to
the NetVault Backup Server. This is not required if the Solaris 10 client does not control a device.

To configure the sgen driver on Solaris 10 Clients


1 Log on to the machine to which the device is directly attached, and start a terminal session. To ensure
that the device is recognized by the operating system, type:
cfgadm -al
cfgadm -al -o show_FCP_dev XX:WWN
cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN
2 From the terminal session prompt, navigate to the following directory:
/kernel/drv/
3 Open the file sgen.conf for editing. Ensure that the sgen driver is configured to attach to the target
device. The “sgen” line of this file should look similar to the following:
name="sgen" parent="fp" target=0 lun=0;
Note the following:
• Fibre channel devices must be bound with “WWN” entries. Therefore, the “sgen” line should look
something like the following example:
name="sgen" parent="fp" target=0 lun=0
fc-port-wwn="1000000cc4c8m0";
• Editing the sgen.conf file may require that you reboot the target system.

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4 Validate that the sgen driver has successfully created the necessary device files by:
• Step 1: Checking to ensure that the “/devices” directory exists:
/devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,
0/sgen@w1000000cc4c8m0
• Step 2: Checking to ensure that the “/dev/scsi/changer” directory contains the appropriate files
and these files have been properly associated to the target device:
/dev/scsi/changer/c2t1000000cc4c8m0d0
5 Create a symbolic link in the /dev directory for the NetVault Backup device file associated with the
hardware path used in the /dev/scsi/changer directory:
ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,
1401/fp@0,0/sgen@w1000000cc4c8m0 /dev/nv0
6 Validate that the symbolic link was successfully created, and that it has the correct permissions, by
issuing the following command from the prompt:
/dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,
0/sgen@w1000000cc4c8m0,0:changer

Windows
On Windows, the locally-attached backup devices must not be under the control of the Windows Removable
Storage service.

To disable the Windows Remote Storage Manager on systems with locally attached backup
devices
1 Log on as an Administrator-level user.
2 Right-click My Computer, and select Manage to open the Computer Management window.
3 Expand the Storage node to display the local device.
4 Right-click the device, and select Properties.
5 On the General tab, clear the Enable library check box.
6 Click Apply, and then OK to close the dialog box.

Windows 2008 R2
Make sure that the system updates are installed on Windows 2008 R2 clients. Otherwise, the Network Manager
Process will report “unreachable host” error messages when you try to add the client to the NetVault Backup
Server. These errors will disappear when you install the updates on the client.

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7
Performing unattended installation

• Performing unattended installation on Windows


• Performing unattended installation on Linux and UNIX
• Performing unattended installation on Solaris

Performing unattended installation on


Windows
On Windows, the msiexec program is used to install NetVault Backup in non-interactive mode. msiexec is a
Windows Installer program that allows you to install Windows Installer package files (MSI files) from the
command line.

msiexec

Syntax
msiexec /quiet /package <Windows Installer Package> [Optional Parameters]

Options
• /quiet – Performs installation in a quiet mode without any user interaction.
• /package – Specifies the NetVault Backup installation file. Provide the full path if the package does not
reside in the current directory. The path must be enclosed in quotation marks (“ ”) if it contains spaces.
• Optional Parameters – The available parameters for an unattended installation include the following:
• Password – Specifies the NetVault Backup Server or Client password. By default, no password is
set during installation.
• TARGETDIR – Specifies the installation directory for NetVault Backup. The default installation
location is C:\Program Files\Dell Software\NetVault Backup. This option can be omitted if you
want to use the default TARGETDIR directory.
• DB_DIR – Specifies the NetVault Database location. The default installation directory for the
NetVault Database is <TARGETDIR>/db. The NetVault Database can be stored on any drive or
directory, regardless of the NetVault Backup installation directory. Specify the full path if you
want to install the NetVault Database on a different drive or directory. This option can be omitted
if you want to use the default DB_DIR directory.
• PG_SU_PASSWD – Specifies the password for the PostgreSQL database super user. This parameter
is mandatory for NetVault Backup Server installations.
• CLIENTSERVER – Specifies the installation type. By default, the CLIENTSERVER parameter is set
to 1, which performs a client installation. To install the NetVault Backup Server software, set this
parameter to 2. This option can be omitted for the NetVault Backup Client installation.

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• LOGICAL_NAME – Specifies a name for the NetVault Backup Server or Client. If you omit this
option, the Windows name for the machine is set as the NetVault Backup name.
• NVLANGUAGE – Specifies the language setting for NetVault Backup. This option can be set to one
of the following values:
• ChineseSimp (for Chinese Simple)
• English
• French
• German
• Japanese
• Korean
These values are case-sensitive. The default language setting for NetVault Backup is English. This
option can be omitted to install the English version of NetVault Backup.

Installation procedure
To perform a silent installation on Windows
1 Log on to the target machine as Administrator.
2 If you are using the downloaded package, extract the installation files.
3 Start the Command Prompt.
4 Run the msiexec program.

Examples
This section provides a few examples of the msiexec command.
• To perform an uninterrupted installation of NetVault Backup Client with the default values for all
options, type:
msiexec /quiet /package <path to the extracted files>\netvault.msi
• To perform an uninterrupted installation of NetVault Backup Server with the default values for all
options, type:
msiexec /quiet /package <path to the extracted files>\netvault.msi
CLIENTSERVER=2 PG_SU_PASSWD=”DB_Pwd”
• To specify the NetVault Backup name for the Server, type:
msiexec /quiet /package <path to the extracted files>\netvault.msi
CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12”
PG_SU_PASSWD=”DB_Pwd”
• To install the Japanese version of NetVault Backup Server, type:
msiexec /quiet /package <path to the extracted files>\netvault.msi
CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12”
PG_SU_PASSWD=”DB_Pwd” NVLANGUAGE=”Japanese”
• To change the installation directory for the NetVault Backup Server, type:
msiexec /quiet /package <path to the extracted files>\netvault.msi
CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12”
PG_SU_PASSWD=”DB_Pwd” TARGETDIR=”D:\TstDir”

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Performing unattended installation on
Linux and UNIX
On Linux and UNIX, the Installer program is used to install NetVault Backup in non-interactive mode. In this
mode, the Installer gets input from a response file at run time. A response file is a text file that provides
answers to the questions that would be asked during the installation process. Each answer is stored as a value
for a variable identified in the response file. You can save the response file in any directory and assign it any
valid file name.

Linux common installer

Syntax
./install <response file>

Options
• response file – Specifies the name of the response file. Provide the full path if the response file does not
reside in the current directory. Configure the following variables in the response file:
• PKG_BASE – Specifies the installation directory for NetVault Backup.
• DB_DIR – Specifies the location for the NetVault Database. This parameter is only required for
NetVault Backup Server installations.
• PASSWORD – Specifies the password for NetVault Backup Server or Client.
• PG_SU_PASSWD – Specifies the password for the PostgreSQL database super user. This parameter
is only required for NetVault Backup Server installations.
• LOGICAL_NAME – Specifies the name for the NetVault Backup Server or Client.
• NVLANGUAGE – Specifies the language settings for NetVault Backup. This variable can be set to
one of the following values:
• ChineseSimp (for Chinese Simple)
• English
• French
• German
• JapaneseEUC
• Korean
These values are case-sensitive.

NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in
the response file, it will be ignored during the unattended installation.

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Installation procedure
To perform a silent installation on Linux and UNIX
1 Log on to the target machine with root-level account.
2 If you are using the downloaded package, extract the installation files using the following command:
tar -zxvf <filename>
3 Navigate to the directory that contains the extracted files for NetVault Backup.
4 To start the installation procedure, type:
./install <response file>
If the response file is not saved in the same directory as the extracted files, specify the full path to it.

Examples
Sample response file for the NetVault Backup Server installation
PKG_BASE="/usr/netvault"
DB_DIR="/usr/netvault/db"
PASSWORD="abcxyz12"
PG_SU_PASSWD=”DB_Pwd”
LOGICAL_NAME="ServerA"
NVLANGUAGE="English"

Sample response file for the NetVault Backup Client installation


PKG_BASE="/usr/netvault"
PASSWORD="abcxyz12"
LOGICAL_NAME="ClientA"
NVLANGUAGE="English"

Performing unattended installation on


Solaris
On Solaris, the pkgadd program is used to install NetVault Backup in non-interactive mode. In this mode, the
pkgadd program gets input from a response file that is created using the pkgask program. A response file is a
text file that provides answers to the questions that would be asked during the installation process. The pkgask
command performs a dummy installation of the package and records all answers in a response file. Each answer
is stored as a value for a variable identified in the response file. The pkgadd program also uses an
administration file that specifies the default installation actions.

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pkgask

Syntax
pkgask -r <response file> <package>

Options
• response file – Specifies the name of the response file. Provide the full path if the response file does not
reside in the current directory. Configure the following variables in the response file:
• PKG_BASE – Specifies the installation directory for NetVault Backup.
• PASSWORD – Specifies the password for NetVault Backup Client.
• LOGICAL_NAME – The name for the NetVault Backup Client.
• NVLANGUAGE – The language settings for NetVault Backup. This variable will take one of the
following values:
• ChineseSimp (for Chinese Simple)
• English
• French
• German
• JapaneseEUC
• Korean
These values are case-sensitive.
• <package> – Specifies the name of the package that is to be installed.

NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in the response
file, it will be ignored during the unattended installation.

pkgadd

Syntax
pkgadd -n -a <admin file> -d <device> -r <response file> <package>

Options
• -n – Performs the installation in non-interactive mode. By default, the interactive mode is used.
• -a – Specifies the name of the administration file that is to be used for the installation. An administration
file specifies the default installation actions by assigning values to installation parameters. For example,
it allows administrators to specify whether to perform an interactive or a non-interactive installation,
how to proceed when the package being installed already exists on the system, and so on.
• -d – Specifies the full path to the directory or the identifiers for fixed or removable device that contains
the package to be installed.
• -r – Specifies the full path to the response file that was created from a previous pkgask session.
• <package> – Specifies the name of the package that is to be installed.

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Installation procedure
To perform a silent installation on Solaris
1 Log on to the target machine with root-level account.
2 If you are using the downloaded package, extract the installation files using the following command:
tar -zxvf <filename>
3 Create a response file using the pkgask program. You can assign any file name and store the response file
in any directory.
4 Navigate to the directory that contains the extracted files.
5 Copy the administration file from /var/sadm/install/admin/default to the current directory. Edit this file
to perform non-interactive installation.
6 To start the installation procedure, type:
pkgadd -n -a <admin file> -d <path to the package> -r <response file> netvault

Examples
Sample response file for NetVault Backup Client installation
PKG_BASE="/usr/netvault"
PASSWORD="abcxyz12"
LOGICAL_NAME="ClientA"
NVLANGUAGE="English"

Sample administration file


mail=
instance=overwrite #allows upgrades
partial=nocheck #no check for partially installed packages
runlevel=nocheck #no check for run level errors
idepend=nocheck #no check for package dependencies
rdepend=nocheck #no check for package dependents
space=quit #quit if install runs out of disk space
setuid=nocheck #no check for setuid errors
conflict=nocheck #no check for conflicting files during
install
action=nocheck #do not ask for install confirmation
basedir=default #do not set the basedir variable
networktimeout=60
networkretries=3
authentication=quit
keystore=/var/sadm/security
proxy=

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8
Upgrading NetVault Backup

• Upgrade considerations
• Preparing for an upgrade
• Upgrading NetVault Backup Server on Linux (x86 and x86-64)
• Upgrading NetVault Backup Server on Windows
• Upgrading NetVault Backup Client on AIX
• Upgrading NetVault Backup Client on FreeBSD
• Upgrading NetVault Backup Client on HP-UX Itanium
• Upgrading NetVault Backup Client on Linux (x86 and x86-64)
• Upgrading NetVault Backup Client on Linux Itanium
• Upgrading NetVault Backup Client on Mac OS X
• Upgrading NetVault Backup Client on Solaris
• Upgrading NetVault Backup Client on Windows
• Known upgrade issues
• Upgrading licensed plug-ins

Upgrade considerations
Before upgrading NetVault Backup, review the following notes.
• When you perform an upgrade, select the server or client version based on the current installation type.
• You must upgrade the NetVault Backup Server before upgrading any client system.
• The client machine cannot run a higher version of NetVault Backup than the server machine. A NetVault
Backup Server can only support clients of the same version as itself or older.
• Starting with 10.0, the NetVault Backup Server installation is only supported on a limited set of OS and
platforms. For more information about the supported OS and platforms, refer to the NetVault Backup
Compatibility Guide. You can download this guide from https://support.software.dell.com/.
• Upgrade to NetVault Backup Server 10.0 is only supported from NetVault Backup Server 9.2. To upgrade
from a version prior to 9.2, you must first upgrade your server to NetVault Backup 9.2.
• Upgrade to NetVault Backup Server 10.0 or later from 9.2 involves the migration of NetVault Database
from proprietary format to the PostgreSQL database. The migration can take a significant amount of
time depending on the size of your NetVault Database and other factors such as system performance.
The change in database format also increases the importance of performing NetVault Database backups
before upgrading to NetVault Backup Server 10.0 or later from 9.2.
• On Windows, if the current version of NetVault Backup is already installed on your machine, running the
installer again will remove NetVault Backup, including the NetVault Database.

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Preparing for an upgrade
• Back up the NetVault Database – The first step in preparing for an upgrade is to perform a backup of the
existing NetVault Database. In the event that an upgrade is unsuccessful, you can reinstall the previous
version of NetVault Backup and recover the NetVault Database to enable troubleshooting of the failed
upgrade without interfering with an existing backup schedule. For more information about backing up
the NetVault Database with the Plug-in for Databases, refer to Dell NetVault Backup Built-in Plug-ins
User’s Guide.
When you restore data from the NetVault Database, the logs are restored to the directory
logs_restored_<YYYYMMDD>.
• Stop NetVault Backup processes – Before starting the upgrade procedure, you must close the NetVault
Console and stop all other NetVault Backup processes.
• Disable anti-virus software – We recommend that you disable the anti-virus software before installing or
upgrading NetVault Backup. The installation process may conflict with the anti-virus software and
various NetVault Backup operations may fail to function properly after the installation if you do not
disable the anti-virus software.
• Install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) on NetVault Backup Server – On
Windows, install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) when upgrading from
NetVault Backup Server 9.2. This package is not required on client upgrades. For more information, see
the platform-specific requirements for Windows (Platform-specific requirements, Windows).

Upgrading NetVault Backup Server on Linux


(x86 and x86-64)
NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based
systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package
to install the NetVault Backup Server software. For more information about the installation package types,
see General requirements.

To upgrade NetVault Backup Server on Linux x86-x86-64


1 Log on to the system with root-level account.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/<LinuxX86Hybrid or LinuxX86Pure64>/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:

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• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out
BEFORE upgrade. Are you sure you want to continue? (y q) [q]:
Press y to continue or q to exit.
8 If you are ugprading from NetVault Backup Server 9.2, complete the following additional steps:
a Please enter the password for the NetVault PostgreSQL database superuser
Specify a password for the PostgreSQL database super user.
b Please confirm password
Re-type the password for the PostgreSQL database super user, and press Enter.
These steps are not applicable to upgrades from NetVault Backup 10.0 or later.
9 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
10 A completion message is displayed when the software is successfully installed on your system.

NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start/stop links to the
netvault init script before resetting them to the runlevels of the new version. If you want to retain any
user-defined links to the init script after an upgrade, do not use the word “netvault” in the link name.

Upgrading NetVault Backup Server on


Windows
To upgrade NetVault Backup Server on Windows
1 Log on to the system as an Administrator-level user.
2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the
installation files reside:
<CD Drive>\netvault\windows\netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to
the directory in which the extracted files reside.
4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a
localized version, double-click install.exe.
5 In the Installation Language dialog box, select the applicable language. The language selection must
match the current installation of NetVault Backup. Click OK.

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This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe
file is meant for installing the English-only version of NetVault Backup.
6 In the Welcome dialog box, review the notes, and click Next to continue.
7 In the License Agreement dialog box, select the I Agree option if you accept all the terms.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

Click Next to continue.


8 In the Upgrade Confirmation dialog box, click Yes. Ensure that a NetVault Database backup has been
performed before proceeding.
Click Next to continue.
9 If you are upgrading from NetVault Backup Server 9.2, the Choose PostgreSQL Database Superuser
Password dialog box is displayed next.
Specify a password for the PostgreSQL database super user. In the Retype Password box, type the
password again for confirmation.
The Choose PostgreSQL Database Superuser Password dialog box is not displayed if you are upgrading
from NetVault Backup 10.0 or later.
10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
11 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

Upgrading NetVault Backup Client on AIX


To upgrade NetVault Backup Client on AIX
1 Log on to the system with root-level account.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/aix/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

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6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
8 A completion message is displayed when the software is successfully installed on your system.

Upgrading NetVault Backup Client on


FreeBSD
To upgrade NetVault Backup Client on FreeBSD
1 Log on to the system with root-level account.
2 If you are using the installation CD, complete the following steps:
a Insert the CD in the drive, and mount the drive:
mount -rt cd9660 <Device node> /cdrom
b Navigate to the directory in which the installation files reside:
cd /cdrom/netvault/freebsd/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
8 A completion message is displayed when the software is successfully installed on your system.

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Upgrading NetVault Backup Client on HP-UX
Itanium
To upgrade NetVault Backup Client on HP-UX Itanium
1 Log on to the system with root-level account.
2 If you are using the installation CD, complete the following steps:
a Start the PFS Daemons:
nohup /usr/sbin/pfs_mountd &
nohup /usr/sbin/pfsd 4 &
b Insert the CD in the drive, and mount the drive:
pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
c Navigate to the directory in which the installation files reside:
cd /cdrom/netvault/hpux_ia64/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
8 A completion message is displayed when the software is successfully installed on your system.

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Upgrading NetVault Backup Client on Linux
(x86 and x86-64)
NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based
systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the
NetVault Backup Client software. For more information about the installation package types, see General
requirements.

To upgrade NetVault Backup on Linux x86 and x86-64


1 Log on to the system with root-level account.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/<LinuxX86Hybrid or LinuxX86Pure64>/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
8 A completion message is displayed when the software is successfully installed on your system.

NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start/stop links to the
netvault init script before resetting them to the runlevels of the new version. If you want to retain any
user-defined links to the init script after an upgrade, do not use the word “netvault” in the link name.

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Upgrading NetVault Backup Client on Linux
Itanium
To upgrade NetVault Backup on Linux x86 and x86-64
1 Log on to the system with root-level account.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
cd /cdrom/netvault/linux_ia64/netvault
If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission
denied”), manually mount the drive without the noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To start the installer, type:
./install
Follow the instructions to complete the installation steps.
5 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.
• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

6 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
7 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
8 A completion message is displayed when the software is successfully installed on your system.

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Upgrading NetVault Backup Client on Mac
OS X
To upgrade NetVault Backup Client on Mac OS X
1 Log on to the system as root or Administrative user.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
/cdrom/netvault/<OS Name>/netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Start a
terminal session, and navigate to the directory in which the extracted files reside.
4 To install NetVault Backup Client, double-click netvault_client.pkg.
5 In the Welcome to the NetVault Backup Installer dialog box, click Continue.
6 In the Software License Agreement dialog box, click Continue if you accept all the terms.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

7 In the confirmation dialog box, click Agree.


8 In the Select a Destination dialog box, select the System Drive. It is necessary to install NetVault Backup
on this drive. Click Continue to proceed.

NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OS-
assigned machine name. You cannot change the installation path or NetVault Backup name on this
OS.

9 In the Standard Install on <Disk> dialog box, click Install.


10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
11 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

Upgrading NetVault Backup Client from a terminal


window on Mac OS X
To upgrade NetVault Backup Client from a terminal window on Mac OS X
1 Open a terminal window.
2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the
directory in which the installation files reside:
/cdrom/netvault/<OS Name>/netvault
3 If you are using the downloaded package, navigate to the directory in which the downloaded package
resides. Extract the files using a native tool:
tar xzvf <filename>.tar.gz
4 Start the installer:
If logged in as root, type:
installer -pkg netvault_client.pkg -target /

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If not logged in as the root user, type:
sudo installer -pkg netvault_client.pkg -target /

Upgrading NetVault Backup Client on Solaris


To upgrade NetVault Backup on Solaris x86/x86-64 and Solaris SPARC
1 Log on to the system with root-level account.
2 If you are upgrading from NetVault Backup 9.x or 8.x, complete the following steps:
a Run the following commands:
NONABI_SCRIPTS=TRUE
export NONABI_SCRIPTS
b Move the installation package to a directory that can be accessed by the user “nobody”
(for example, /tmp).
c Modify the permissions on the nvgetstanza program:
chmod 755 /opt/netvault/util/nvgetstanza
3 If you are using the installation CD, complete the following steps:
a Insert the CD in the drive, and mount the drive:
mount -r -F cdfs <device node> /cdrom
b Start the installer using the following command:
• Solaris x86/x86-64
pkgadd -d /cdrom/netvault/solaris_x86/netvault
• Solaris SPARC
pkgadd -d /cdrom/netvault/solaris_sparc/netvault
Follow the instructions to complete the installation steps.
4 If you are using the downloaded package, complete the following steps:
a Extract the installation files using a native tool.
b Navigate to the directory in which the extracted files reside.
c Start the installer using the following command:
pkgadd -d .
– or –
If you want to start the installer from the parent directory, type:
pkgadd -d netvault
Follow the instructions to complete the installation steps.
5 Which package?
Press 1.
6 Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
• Press y to accept the license agreement and continue. The license agreement is not displayed
when you press this key.

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• Press n to reject the license agreement. The installation process is terminated when you press
this key.
• Press d to display the license agreement. This is the default value. When you press d, the
agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the
screen. To display the next part, press Enter.

NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the
license agreement.

7 This program will upgrade your existing installation of NetVault. Are you sure
you want to continue? (y q) [q]:
Press y to continue or q to exit.
8 The installer begins to install the software. As the installation proceeds, various messages are displayed
in the terminal window.
9 A completion message is displayed when the software is successfully installed on your system.

Upgrading NetVault Backup Client on


Windows
To upgrade NetVault Backup on Windows
1 Log on to the system as an Administrator-level user.
2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the
installation files reside:
<CD Drive>\netvault\windows\netvault
3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to
the directory in which the extracted files reside.
4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a
localized version, double-click install.exe.
5 In the Installation Language dialog box, select the applicable language. The language selection must
match the current installation of NetVault Backup. Click OK.
This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe
file is meant for installing the English-only version of NetVault Backup.
6 In the Welcome dialog box, review the notes, and click Next to continue.
7 In the License Agreement dialog box, select the I Agree option if you accept all the terms.

NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the
license agreement.

Click Next to continue.


8 In the Upgrade Confirmation dialog box, click Yes.
Click Next to continue.
9 The installer begins to install the software. As the installation proceeds, the progress bar is updated in
the Installation Progress dialog box.
10 The Completion dialog box is displayed when the software is successfully installed on your system. Click
Close to close the dialog box, and exit the installer.

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Known upgrade issues
This section describes the various issues with upgrading NetVault Backup, its symptoms, causes, and solutions.
• Libraries are locked by non-NetVault Backup processes
• Symptom – Upgrade fails because winnt\system32\lib files could not be deleted due to sharing
violations.
• Cause – The NetVault Backup Plug-in for DB2 causes this problem. After the plug-in is installed,
DB2 has the NetVault Backup hook library loaded. Loading this library also causes DB2 to load the
dependent NetVault Backup libraries libnv6.dll, libnv6plugin.dll, and libnv6os.dll. As these
libraries are in use, NetVault Backup cannot overwrite them during an upgrade. This causes
NetVault Backup programs used in the upgrade to fail as they end up trying to link against the old
versions of the libraries.
• Solution – Stop the NetVault Backup Service, and retry the upgrade.

Upgrading licensed plug-ins


The procedures for installing and removing the licensed plug-ins are covered in the respective plug-in user's
guides. The standard method for upgrading any optional plug-in is to install the latest version over the previous
version of the plug-in. Any changes or additional steps required for an upgrade are described in the Release
Notes for that version of the plug-in.

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9
Licensing NetVault Backup

• About licensing NetVault Backup


• Obtaining the machine ID
• Obtaining permanent license keys
• Installing product license keys

About licensing NetVault Backup


The evaluation license for NetVault Backup is valid for a period of 30 days. To continue using the software after
the expiry of the evaluation period, you must install the permanent license keys for the server and installed
plug-ins.
The server is licensed based on the NetVault Backup Server Edition and the additional options that you have
purchased. The clients require a permanent license key only if any licensed plug-in has been installed on the
machine.
The permanent license keys for NetVault Backup are tied to a particular machine where they are installed using
the Machine ID. To obtain the permanent license key, locate the relevant Machine IDs and submit the request
using the online licensing form.

Obtaining the machine ID


To obtain the machine ID for a NetVault Backup machine
1 Start the NetVault WebUI, and in the Navigation pane, click Manage Clients.
2 In the NetVault Backup Clients list, select the client, and click Manage.
3 On the View Clients page, note the machine ID exactly as it appears in the Client Summary table.

Obtaining permanent license keys


To obtain permanent license keys for NetVault Backup, submit the request using the on-line product licensing
form at: https://support.software.dell.com/

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Installing product license keys
You can use the NetVault Configuration Wizard to install the product license keys. Alternatively, you can install
the license keys from the Manage Clients page.

To install the license keys using the configuration wizard


1 In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard
page, click Install Licenses.
2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and
click Next.
3 In the Enter the license key string box, type or copy and paste the license key, and click Apply.
After the key is applied successfully, a message is displayed.

To install the license keys from the Manage Clients page


1 In the Navigation pane, click Manage Clients.
2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and
click Manage.
3 On the View Clients page, click Install License.
4 In the Install License dialog box, type or copy and paste the license key, and click Apply.
After the key is installed successfully, a message is displayed. Click the Close button to close the dialog
box.

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10
Removing NetVault Backup

• Removing NetVault Backup from Linux- and UNIX-based systems


• Removing NetVault Backup from Mac OS X
• Removing NetVault Backup from Solaris
• Removing NetVault Backup from Windows

NOTE: When you remove NetVault Backup, the backup indexes are deleted from the NetVault Database.
However, the actual backed up data remains intact on the media.

Removing NetVault Backup from Linux- and


UNIX-based systems
The instructions provided in this section apply to the following platforms:
• AIX
• FreeBSD
• HP-UX Itanium
• Linux x86
• Linux x86-64
• Linux Itanium

To remove NetVault Backup from Linux- and UNIX-based systems


1 Start a terminal session, and navigate to the root prompt.
2 Type the following command:
./<NetVault Backup home>/util/uninstall
3 Follow the on-screen instructions to remove the software.

Removing NetVault Backup from Mac OS X


To remove NetVault Backup from Mac OS X
1 Start a terminal session.
2 Navigate to the directory NetVault Backup “util” directory
cd /usr/netvault/util
3 If logged in as root, type:
./nvuninstall

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If not logged in as the root user, type:
sudo ./nvuninstall
When the prompt appears, type the root password, and press Enter.
4 When the following prompt appears, type “Uninstall” (case-sensitive).
To proceed enter “Uninstall” and press return.
Press Enter to remove the software.

Removing NetVault Backup from Solaris


To remove NetVault Backup from Solaris x86/x86-64 and Solaris SPARC
1 Start a terminal session.
2 Type the following command:
pkgrm netvault
3 After the software is removed, a message is displayed in the terminal window.

Removing NetVault Backup from Windows


To remove NetVault Backup from Windows
1 Access the Control Panel (Start > Settings > Control Panel).
2 Double-click Add/Remove Programs.
3 In the list of installed programs, select NetVault Backup, and click Remove.
4 In the confirmation dialog, click Yes to remove the program.

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About Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they
trust and value. For more information, visit www.software.dell.com.

Contacting Dell
Technical support:
Online support
Product questions and sales:
(800) 306-9329
Email:
info@software.dell.com

Technical support resources


Technical support is available to customers who have purchased Dell software with a valid maintenance
contract and to customers who have trial versions. To access the Support Portal, go to
https://support.software.dell.com/.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. In addition, the portal provides direct access to product support engineers through an
online Service Request system.
The site enables you to:
• Create, update, and manage Service Requests (cases)
• View Knowledge Base articles
• Obtain product notifications
• Download software. For trial software, go to Trial Downloads.
• View how-to videos
• Engage in community discussions
• Chat with a support engineer

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