(ANSWERS) Chapter 1 Quiz - Productivity, Competitiveness, Strategy

1) The mission of a firm should be designed to support each of the firm’s functional strategies
(a) True (b) False

2) Productivity is the ratio of input to output, with input limited to material and labor
(a) True (b) False

3) A company can compete with other companies manufacturing a similar product only by
selling at a lower price.
(a) True (b) False

4) Management has a great deal of responsibility for improving productivity

(a) True (b) False

5) Productivity less than 100% generally results in operations that lose money
(a) True (b) False

6) Many factors impact productivity, one factor not generally stated as having a negative impact
on productivity is:
(a) Govt. regulations
(b) Liability Claims
(c) Increased emphasis on service
(d) Emphasis on short-term performance
(e) All are reasons

7) Which is the correct hierarchy of operations management decisions (highest first)?

(a) Operating, tactical, strategic
(b) Operating, strategic, Tactical
© Goals, missions, productivity
(d) Strategic, operating, tactical
(e) Strategic, tactical, Operating

8) An operations strategy is developed using many sources of input - which is the least likely to
have input?
(a) Quality
(b) Planning
© Suppliers
(d) Top Management
(e) Production

9) A measure of productivity which reflects a combination of some or all of the resources used to
obtain a certain output is:
[a] Labor productivity
[b] Machine productivity
[c] Multi-Factor productivity
(d) Materials productivity
[e] Overhead productivity

10) Distinctive competencies in organizations seldom relate to

[a] Price Cost
[ b] Quality
[c] Time
[d] Flexibility
[e] Facilities Layout