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PRE-SHOW ISSUE
FEBRUARY 21-24
INDIANAPOLIS
FOCUS FOR
SUCCESS
Arizona’s JT’s Septic
subtracted services
and boosted revenue in
economic revival
PAGE 20
ROAD TESTED.
60 REALLY
Who Buys A Truck In January?
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Published monthly by
50 Money Manager:
What’s Your Best Strategy When 2018 WATER & WASTEWATER EQUIPMENT,
a Business Partner Goes Bankrupt? TREATMENT & TRANSPORT SHOW
If you’re a creditor, keep your cool, pay attention, and Coming in FEBRUARY 2018
don’t expect a miracle. Education Day: Wednesday,
- Erik Gunn SPECIAL ISSUE: February 21, 2018
WWETT SHOW ISSUE Show Days: Thursday - Saturday,
56 Septic System Answer Man: Is It Time February 22-24, 2018
to Rethink Daily Water Use Numbers? n CONTRACTOR PROFILE:
Low-flow toilets and education about conservation Ohio family into the third generation of pumpers Indiana Convention Center,
are driving down water use per capita. So is it time to
Indianapolis, IN
n PUMPER INTERVIEW:
change the way septic systems are sized? Exploring fleet replacement plans www.wwettshow.com
- Jim Anderson
index......
A F W
A Corp/Rooter-Man.......................94
F. S. Solutions...................29, 31, 33 Milwaukee Rubber Products.........48 Sweet Septic Systems, Inc. ..........42
A.R. North America, Inc. ...............98
Walex Products Company. ...........87
T
Abbott Rubber Co., Inc. ................18
Fergus Power Pump, Inc. .............12
Moro USA, Inc. .............................97 Water Cannon Inc. ........................13
T&T Tools, Inc...............................80
Acro Trailer Company ...................80 Five Peaks ....................................49
N
Wee Engineer, Inc. .......................63
AMT Pump Company ...................72 FlowMark Vacuum Trucks ............89 National Association of T.S.F. Company, Inc......................65
AP Equipment Financing ..............54 FMI Truck Sales & Service ...........94 Wastewater Technicians .........33 Westmoor Ltd. ..............................37
Tank World Corp. ..........................44 Wind River Environmental Co. .....52
National Truck Center .......................... 9 WWETT Show ..........32, 58, 95, 108
Formadrain ...................................45
Aqua Ben Corporation ..................42 Fort Wayne Auto Truck Auction ..100 TankTec ......................................110 Classifieds......................... 102-106
National Vacuum Equipment............. 3 TCF Equipment Finance...............99 Marketplace ....................... 100-101
AQUA-Zyme Disposal Systems....94 Fruitland Manufacturing. ...........7, 77 Norweco, Inc. ............................................23
Transport Truck Sales, Inc. ...........59 REGIONAL
Arcan Enterprises, Inc.. ................72 G O ADVERTISERS
Oakmont Capital Services ..............4
Transway Systems, Inc...................5 Midwest Supplement
OMSI Transmissions, Inc..............67
Armal, Inc. ..................................107 GapVax, Inc. .................................39 Truck Country ................................76
(after page 74)
Gardner Denver ............................91 P
Armstrong Equipment ...................52 General Pump ..............................60 TruckXpress ...................................2
Global Vacuum Systems, Inc........26 Pik Rite, Inc. .................................69 Advance Pump & Equipment.......... 3
B
Plastiflex .......................................43
H TSI Tank Services, Inc. .................70 Marengo Fabricated Steel .............. 1
Best Enterprises, Inc. ...................35
Better Business Bureau ................19 PolyJohn Enterprises.................. 111 Mid-State Truck Service ................. 2
House of Imports ..........................11
Bionetix International ....................94 TUF-TITE, Inc. ............................109
Black Tie Products LLC ................18 I R.A. Ross & Associates NE, Inc. .... 2
PolyPortables, LLC. ......................93
U
Brenlin Company, Inc. ..................76 Imperial Industries, Inc. ..........21, 73 Rider Agri Sales & Service ............. 4
Premier Truck Sales & Rental ......48 Ultra Shore ...................................72
Bright Technologies ......................80 In the
Round Dewatering BY PRESSURE LIFT Eastern Supplement
C In the Round Dewatering ..............26 Pressure Lift Corporation..............57 V
(after page 74)
J Presvac Systems, Ltd. ................112 Vac-Con, Inc. ................................75
Advance Pump & Equipment..........3
Cam Spray....................................29
R
J&J Chemical Co. .........................71 Vacutrux Limited ...........................57
RecoverE LLC ..............................70
Andert, Inc. ..................................... 4
K Vacuum Sales, Inc. .......................54
Cape Cod Biochemical Co. ..........60 Ritam Technologies LLC.........4, 100
Vantage Trailers............................79 Marengo Fabricated Steel ..............1
KeeVac Industries, Inc. .................53 Mid-State Truck Service .................2
Chempace Corporation ................74
Keith Huber Corporation ...............81
Key Commercial Corp. .................44 Robinson Vacuum Tanks ..............60
VARCo. .........................................41 R.A. Ross & Associates NE, Inc. ....4
Comforts of Home Services.............52 Kuriyama of America, Inc..............66 ROEDA, Inc. .................................54
Romotech .....................................44
L Vacuum Sales, Inc. .........................2
Vector Technologies, Inc...............72
Crust Busters .................................12 Rush Refuse Systems ..................85
Lane’s Vacuum Tank, Inc. .............47
E
Lenzyme/Trap-Cleer .......................4
S
Sansom Industries LLC ................83 SociallyAccepted
Satellite Industries .................. 14-15
facebook.com/PumperMag
Marsh Industrial ............................64
Specialty B Sales..........................66 twitter.com/PumperMag
Engine & Accessory, Inc. ..............42 SubSurface Locators, Inc. ............70
Masport, Inc. .................................25 youtube.com/PumperMagazine
linkedin.com/company/pumper-magazine
Erickson Tank & Pump .................92 McKee Tech. - Explorer Trailers ...47 Surco Portable Sanitation Prod. ...27
RC DL STOC
K
UNDE 8 I N
K
I N STOC
3
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Jim Kneiszel, Editor
READING BETWEEN THE LINES
Contact Jim with
your comments,
questions and
opinions at
editor@pumper.com.
E
very now and then, I see an ad on a local Craigslist website recruiting
for a septic service or portable sanitation technician. These ads contain
a laundry list of skills and personal qualities you would want someone
Put yourself in any applicant’s shoes, and consider
in the wastewater industry to possess. Here’s a recent example: whether the wage and benefits package offered would
entice you to join the team. If the answer is yes, then
Be part of a winning team: We are currently looking for energetic, loyal,
hardworking people to service, deliver and pick up portable restrooms.
you’re on the right track.
Duties:
• Responsible for designated route as assigned by route coordinator, holes, move restrooms, lug hoses and climb around a vacuum truck. They
maintaining time and production standards set for routes. have to know the ins and outs of your trucks, trailers, jetters, and portable
• Responsible for the high quality consciousness as set by the company sanitation equipment and maintain everything in tiptop shape. And as they
in order to maintain our “service oriented” goals that set us apart from other learn, they will diagnose problems with systems and make repairs.
portable toilet businesses. And you know that good pumpers often aren’t hired, they’re developed.
• Responsible for the condition of equipment used, reporting specific You make a lot of investments once they join your team. There’s the
problems via work orders and ensuring preventive maintenance by adhering many ride-alongs with your best workers. In time, you’ll send them to train-
to “due for service” schedules as is reasonable and as timely as possible. ing with the National Association of Wastewater Technicians, the Portable
• Constantly strive to maintain safety standards as established and re- Sanitation Association International, your state trade association or local
quired by company policy. health department. You know newbies will be a liability for a while before
• Maintain a clean, stocked work vehicle. they become an asset.
In many respects, the success or failure of your company depends on
Qualifications: the workers you seek through these local ads. Finding good people — and
• Valid driver’s license then building them into great technicians — is maybe your most important
• Clean driving record for last 5 years task in becoming the best pumping company you can be. Qualified and
• Good map reading skills hardworking team members will bring in thousands of dollars in revenue
• Good physical condition - able to lift 70-plus pounds, able to climb in every month for your business. And every year a good worker sticks with you
and out of truck 60-plus times per day boosts your profits and helps build a better reputation.
• Able to work in fast-paced environment and be self motivated
• Drug- and alcohol-free work place THE SIN OF WAGES
• Able to pass DOT physical Knowing all of that, something I often see in these job postings and hear
• Able to work flexible hours, days and weekends on pumper social media forums leaves me wondering. That’s the promised
hourly rate attached to these jobs. There seems to be a disconnect between
Reviewing a list like that reminds me of all of the capabilities a pumper the list of skills and traits many pumping companies want in an employee
must have and the great responsibility that comes along with the job. These and what they are willing to pay promising candidates.
guys and gals hop into a $100,000-plus work truck every day and must follow I’m not referring to the ad quoted above, but I have seen some pumping
countless safety procedures to complete a long list of tasks before returning company ads offering a $15 or $16 per hour starting wage, with no mention
to the shop. The work they do requires training, state certifications and often of other sought-after benefits of vacation time and health insurance assis-
a CDL to operate the heavier equipment. tance. I have seen online forum posts from pumpers who lament that they
offer similar pay and can’t find anyone capable of doing the job … or that
GREAT EXPECTATIONS good workers leave just as soon as they’re trained to pump tanks.
These workers possess savvy customer service skills to communicate
effectively with people all day. They need a certain physical prowess to dig (continued)
MADE IN THE U.S.A. • 1 year/100K mile warranty included on engines for class 8 vehicles.
Sometimes these business owners lash out at the worker who leaves
the company rather than looking inward for the cause of hiring and reten-
tion woes. Simply, I have concerns that sometimes these wages and a lack
of benefits offered by pumpers are not competitive with what is offered in
other skilled trades.
In the strengthening economy, the demand for front-line, skilled and
unskilled workers is growing, while the supply is certainly dwindling. Look
at the lowest rung on the employment ladder — fast-food restaurants. A
number of chains are offering starting wages of up to $15 per hour and HELP
WANTED signs are hanging in windows on every street corner.
These unskilled jobs don’t require the same mental or physical stamina
necessary to be a wastewater technician. They don’t carry with them the
risks of handling pathogen-laden waste or working with high-power equip-
ment and in excavation zones. They don’t come with the great liability of
protecting homeowners’ septic systems and your expensive trucks or driv-
ing a service vehicle weighted down with liquid loads. And flipping burgers
doesn’t require the extensive safety and technician training necessary for
any pumping job.
FREE
entice you to join the team. If the answer is yes, then you’re on the right track.
creates a “lifting” agitation within your tank.
The industry’s goal should be to attract workers who see pumping or
portable sanitation as not just any old job but a stable, long-term career. We
Now buy all your Crust Informational want young people who are dedicated to learning every aspect of the indus-
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Of course, part of the successful equation for building your crew is cre-
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best and safest equipment on the road. And it’s great when management
promotes advancement and training opportunities. But in addition to all of
those good things, we need to recognize the broad responsibilities of the job
and pay accordingly through a bigger paycheck and the other benefits that
quality people seek from their employer. ■
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FOCUS FOR
SUCCESS
In Arizona’s high desert, JT’s Septic
subtracted services and added revenue to
keep pace with an economic revival
By Peter Kenter Profile
F JT’s Septic
or JT’s Septic of Dewey-Humboldt, Arizona, the economic downturn
a decade ago was a chance to reinvent the company and focus its
energies on what it was best at: pumping, inspecting and repairing Dewey-Humboldt, Arizona
septic tanks.
The company was founded in 1994 by Jay Taulbee to install and repair OWNERS: Jay, Julie, Brenda, Jesse Arizona
septic tanks. Located 80 miles north of Phoenix, the business serves sur- and Zeb Taulbee
rounding Yavapai County and adjacent areas. Jay’s wife Julie ran the office. FOUNDED: 1994
Son’s Jesse and Zeb Taulbee joined full time in 1996. EMPLOYEES: 15
The company added a vacuum truck in 1998 and expanded to por-
SERVICES: Septic tank pumping, inspection and repair
table restroom rentals and service in 1999, eventually fielding 200 units.
In 2000, JT’s Septic even began to manufacture its own precast concrete SERVICE AREA: Yavapai County, Arizona, and adjacent areas
septic tanks. AFFILIATIONS: Arizona Onsite Wastewater Recycling Association,
The Arizona housing boom slowly went bust, beginning in 2006. The National Association of Wastewater Technicians
company went into survival mode, reassessing its strengths to ride out the
WEBSITE: www.jtseptic.com
coming recession. JT’s Septic had already dropped its portable restroom
business, which was operating in a saturated market.
(continued)
Office
staff is
the relationship
builder between
our customers
and field staff.
We educate
“We sold our precast septic tank business and got out of the installation policies, procedures and forms that
business,” says Jesse, who now manages the business with his wife, Brenda. she developed from scratch,” Brenda
homeowners
“We kept only the pumping business, inspections, and light repairs, concen- says. That same year, Jesse and Brenda every day about
trating on our bread-and-butter business.” started managing the business as Jay their septic
gradually reduced his role to advisor.
POSITIVE CHANGES
systems, but we
JT’s Septic already owned two older vacuum trucks and purchased a INVEST FOR THE FUTURE can only do that
new 2006 Kenworth with a 2,300-gallon steel tank and a Masport pump built Today, the company employs well if we know
out by Tank World. 15 people — five office staff and 10
Inspections became an important source of revenue in 2006 when the fieldworkers — based on a 5-acre site.
what we’re
Arizona Department of Environmental Quality required inspections for any Brenda’s daughter, Ashley, and her talking about.
person transferring a property with a septic system. The inspection doesn’t husband, Kyle, joined the business in
BRENDA TAULBEE
pass or fail, but it provides full disclosure to buyer and seller. Foreclosures 2016. Teen son Braden does odd jobs
and repossessions ramped up in 2008 and saw homes — particularly in and keeps the trucks clean. Son Travis
nearby Prescott — changing hands with regularity. lives in the north part of the state but hasn’t jumped into the business yet.
“We also got some contracts from the federal Department of Housing The company fields three main vacuum service trucks, all Macks.
and Urban Development,” Jesse says. “Each of the tanks in those homes had to “I took a chance and ordered them with automatic transmissions,” Jesse
be pumped out and inspected. If the banks repossessed a property, they shut says. “The automatics give you more stopping powers on the biggest grades
the utilities off. We had to outfit our trucks with generators to provide electric- without touching the brakes and better traction control on loose gravel. The
ity for jackhammers and carry freshwater for the inlet and outlet water tests.” jake brake in the engine and the retarder in the transmission work really
Electric-powered jackhammers are sometimes necessary to break well. We’ll never go back to stick shifts.”
through high desert soil in the area to uncover the septic system. The Macks are outfitted with steel tanks and Jurop/Chandler pumps:
Brenda joined the company in 2012 after learning the ropes from her a 2014 GU713 with 3,400-gallon waste/250-gallon freshwater tank; a 2015
mother-in-law before she retired. “I jumped in headfirst and learned all of the (continued)
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D
oes your small business have a customer service problem? Too of-
ten, business owners or managers recognize they have a service is- You can’t expect people to deliver great service if they
sue, yet their efforts to address shortcomings fail to solve the prob-
don’t know how. Furthermore, you can’t expect them
lem. In the worst cases, customer service initiatives backfire and motivate
people to do less. to care if no one at the top does.
So, what’s going on? Usually a few things. Typically, there’s an organiza-
tional mindset misalignment, a lack of commitment from business owners
or managers, an absence of recognition for giving great service, or a combi- Great service companies reward service-centric behavior. They don’t
nation of all three. ignore great work or punish people for taking initiative. They value their
employees and recognize that without them, there is no customer service.
SERVICE MINDSET They reward employees by trusting them to do what’s right. They encourage
Great service companies have a service mindset and commitment, and people to find new ways of solving problems. They recognize that a paycheck
they reward great performance. From the top down, management and work- alone is not enough.
ers eat, sleep, and breathe extraordinary service. When thinking about everything that the greats do, it’s easy to get dis-
They have a service mission, and it does more than sit in a frame on a couraged or think your business or department will never achieve true ser-
wall in some conference room. It’s top of mind throughout the organization. vice success. The good news is you’re wrong. While it won’t happen over-
People know it and live it through their daily interactions with customers night, you can take a page or two from the masters to elevate your approach.
and each other.
These companies design processes with the customer’s best interest in JUMP RIGHT IN
mind. Think about that well-known airline that’s so full of love for its cus- What do you do when you realize you’re not so great? Start fixing the
tomers it allows them to cancel flights for full credit on a future trip. Clearly problem with these seven steps:
they believe most their customers won’t book travel they don’t need, and 1. Start by thinking about your purpose. What is it that your organiza-
those who must make a change will eventually choose to fly with them again. tion does? Articulate your purpose. Everyone needs to understand your core
The airline hires people who genuinely love service and are proud to reason for existing and how the actions they take related to service support
live the brand. They constantly retool the customer experience because they that mission.
know what worked well in earlier years is long overdue for a makeover. They 2. Next, think about your processes and how customers interact with
educate, educate, and then they educate some more. They want to make you. Do you have your customers’ best interests at heart? If not, what chang-
sure that the people who represent the brand understand what the brand es can you make to remedy those shortcomings? When your company and
experience is and how to deliver it. customer goals are in harmony, you will have happier customers. Further-
more, it is less likely your people will find themselves dealing with the un-
EDUCATION IS KEY happy, disappointed, or disgruntled.
Great service companies involve everyone in their service culture and 3. Model what you want to see. People work for people. If you supervise
improvement efforts. They invest in their employees and trust them to do others, they are watching and learning from you. If you are disengaged, they
what’s right. Their management team models service-centric behavior and probably are too. On the other hand, if you embody the spirit of service, you
holds others accountable for doing the same. Their leaders participate in probably see elements of yourself in their performance.
education efforts, often introducing workshops, wrapping them up, and ac- 4. Teach your staff what to do and how to do it. You can’t expect people
tively taking part during sessions. to deliver great service if they don’t know how. Furthermore, you can’t ex-
These companies commit to and believe in their staff. Because they’ve pect them to care if no one at the top does. Take employee development seri-
chosen their employees well and trained them appropriately, they treat ously. This means being a champion for training, participating in education,
staff members as the adults they are and give them latitude when solving and coaching for new skills after the fact. Eventually, your people will be able
service problems. to do more, make better choices, and solve problems more imaginatively.
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©2017 FS Solutions Group
better today? ■
Name and title or job description: Shawn Chilton, owner, and Jason
Jones, project manager
Business name and location: All Clear Pumping & Sewer, Jefferson
City, Missouri
Age: Shawn 39 and Jason 44
Years in the industry: Shawn 12 and Jason 23
Association involvement: The company has been a member of the
Missouri Smallflows Organization for eight years. Jason has been on the
board for 1 1/2 years. Typical day on the job: Shawn: Check- Jason Jones looks on as
ing on job sites to ensure everything is up operator Phil Bailey uses a
Benefits of belonging to the association: Jason: The continuing educa- to par and following up with the custom- Bobcat 435 ZHS mini-excavator
to construct a drainfield.
tion training we offer. We have some new online training that’s going to be ers to make sure they are satisfied with the
(Photos courtesy of All Clear
coming out, which will help installers all over the state. Then, we have an work completed. I also meet with customers
Pumping & Sewer)
annual conference with keynote speakers and multiple trainings in all the regularly to evaluate their situation and give
areas — soils, engineering and installation. them estimates to meet their needs.
Jason: Meeting with the customer and then laying the job out and get-
Biggest issue facing your association right now: Jason: There’s two ting the crews headed in the right direction, directing them for a safe and
parts. One is growth of new membership — you’re always trying to gain new professional installation.
members. The other one is the education, both in having enough instructors
and having enough new education for people instead of being redundant — Helping hands - indispensable crew member: Shawn: We could not
keeping people interested so they keep coming back to learn. do any of this without each and every one of our crew members. They all
bring a level of talent that is unique. You can train anyone to do a job, but it
Our crew includes: takes a certain type of person who wants to do it consistently well. And when
Shawn Chilton, owner we find them, we invite them to be part of the family. In return, we are able
Tracy Chilton, owner, office to leave on vacation and know that we have the best of the best to give our
Coley Peters, office customers a professional, finished product or service and not have to worry
Jason Jones, project manager about what we might come back to.
Robert Sterling, service technician
Seth Hampson, installer/vacuum truck driver Explain your pumping side and its challenges: Shawn: About 30 per-
Gary Buscher, plumber cent of our business is pumping. Some of the issues we deal with are how
Kelvin Lee, installer far away the tank is from our truck for us to be able to pump, educating the
Brad Tagg, service technician, equipment operator customer on how to maintain his or her system, and the rising cost of dis-
Phil Bailey, equipment operator posal at the treatment facility.
Do You have a
Filtration problem?
we have the solution.
Incorrect or dirty filters and bags reduce
Tracy and Shawn Chilton Jason Jones
the performance of your equipment,
My favorite piece of equipment: Shawn: Our Case tractor with a increase job times and cause you to
Bradco vibrating plow. The plow is an attachment for plowing in leach lines burn more fuel.
for advanced septic systems for drip systems. It makes the yard look clean
when we’re done, like we haven’t been there. Check your equipment daily, and if you
need replacement filters or bags call us.
Most challenging site I’ve worked on: Jason: The thing is, it never ends.
I think I meet the most challenging site, and then I meet another one. Every
site has its challenges that
We have the solution.
you have to overcome. We
deal with everything from
4b (stiff ) clay to bedrock
here. Soils are our big is-
sue. You might go down
only 6 inches to 2 feet and
hit bedrock. In our area,
advanced systems are
more predominant.
The craziest ques- All Clear Pumping & Sewer’s pumping rig is
tion I’ve been asked by a vinyl-wrapped 2010 International with a
a customer: Shawn: I get 3,000-gallon steel tank and Jurop/Chandler
a lot of people who say pump from Transport Truck Sales.
something like, “I don’t
12 sites and growing.
know how you do this. I guess it must smell like money.” $10 million parts in stock
If I could change one industry regulation, it would be: Jason: For
time of transfer inspections, I’d like a regulation that all outdated systems parts ● Repairs ● maintenance
sales ● rentals ● training
have to be brought up to code. Right now it’s not required. It’s just between
the two parties. The banks are pushing for (this change), too.
Best piece of small business advice I’ve heard: Shawn: You can be whatever the problem, we have the solution
part of the problem, or you can be part of the solution. It’s your choice.
www.fssolutionsgroup.com ● 800.822.8786
©2017 FS Solutions Group
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t’s an age-old question in the world of trucking: Should I buy new tires or
consider retreads? In case you haven’t heard a blowout on the freeway
First, I should explain what a retread tire is for those who might not at 60 mph, it really sounds like military artillery going off.
know. There’s a part of the tire that rarely gets talked about. It’s called the
casing. That’s the sidewalls, the bead (where tire meets the rim), and the
The loudest boom I have heard.
tread. The tread is what wears off as we drive. Federal regulations state that
we have to change a tire when the drive tire tread depth reaches 2/32 of an also had drivers experience blowouts. And in case you haven’t heard a blow-
inch or the steer tires reach 4/32 of an inch. To save on tire costs, retread out on the freeway at 60 mph, it really sounds like military artillery going off.
companies offer to take your used cases and put a new tread on them. The loudest boom I have heard.
We get the die-hard answers: “Never put a retread on my truck” and Plus when the retread blew, it ripped out air lines, mudflaps, and com-
“Always buy retreads.” pletely totaled the taillights and panel that houses those lights. So, whatever
The ones who say to never put a retread on a truck claim that retreads money I was saving by choosing retreads over new tires, well, it just got spent
are nothing but problems, citing many examples of truck drivers stuck on on bodywork and shop repairs.
the side of the road waiting for a tire guy to come put a new retread on the
truck. In most cases of blowouts, the truck has damage done when the re- I WENT NEW
tread comes apart at highway speeds. One day, I decided to stop buying retreads. As each tire wore out, I
The ones who advocate for always buying retreads state that they have would buy a brand new tire. One by one, they wore down and I would re-
had the same problems with new tires as they do with retreads, so they just place them. But the last retread on the truck just had to go out in a flame of
buy retreads. glory. My driver was behind the wheel when it blew out. He spent more than
an hour on the side of the freeway waiting for the new tire.
PRESSURE CHECKS The tire dealer we use has a buyback program. If we purchase a new tire
But the key is to frequently check and maintain tire pressures. How of- and we keep the casing looking nice by not damaging it by hitting curbs, he’ll
ten should you check? Tire industry folks will tell you to check your tire pres- buy the casing back. He then uses this casing to sell retreaded tires. I think
sures weekly. But remember that federal regulations require us to thump we get $100 back when he changes them out. He’ll have a company retread
the tires daily with a hammer. Now, whether using retreads or new tires, tire them, and he’ll sell it to a truck owner who wants retreads.
pressure must be maintained to get the best tire wear and longest life. When the retread did all of that damage, we decided to never put a re-
I can share my own experience as a pumper. When I started First Call tread on a truck again. We had our last blowout in November 2015, and this
Septic Services, all I could afford was retreads. Retreading tires can run was the last retread tire. Is this luck? Is this coincidence?
about $250. New tires can run about $500. Which tires will get the most Our tire dealer wants us to rotate the tires every few months to get even
miles? That’s up for debate. In my experience, retread tires have left me wear on all the tires and then they can all be replaced at the same time. I
stranded with blowouts. don’t know about you, but I sure never want to replace all 10 tires at the same
I only ever had about five tires make it down to 2/32 of an inch tire wear time. I can come up with $400 for a single tire easier than $4,000 for 10. Plus,
before blowing out. I have lost count over the years of how many blowouts my steer tires are very expensive at about $800 each because of the weight
I’ve had, but my guess is about 15 tires. We don’t gauge wear by miles but and DOT weight restrictions. So with that in mind, we don’t rotate tires. We
expect about 1.5 years out of a set of tires. With each blowout, I have not been just run them and whatever tires get down to the tread depth requirement
able to reach my tire life expectancy, often losing a tire about 3 to 4 months for change, we change.
early. But to this date, I have had zero blowouts with new tires. In our state, drive tire tread depth is allowed to get down to 2/32 of an
I ran retread tires for many years. And I have spent hours on the side of inch before change is mandatory. If I see anywhere from 3-4/32 of an inch,
the road waiting for a tire changer to show up and put on a new one. I have we schedule it. We don’t take chances waiting any longer.
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BALANCING BEADS
We also have balancing beads placed inside the tires. These are special
beads that balance from the inside. When I first heard of this, I was skepti- PORTABLE
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made balancing impossible. I would get to 45 mph and vibrations would ExplorerExplorer
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go away at about 60.
My tire specialist suggested balancing beads. When they were added,
the truck drove like I was cutting butter. Smooth through all speeds. At that
point, I was a believer and put them in every tire. Remember that you may
not feel vibrations in a tire, especially in the rear tires. If your rear tires are
having a minor vibration, you may not be able to feel it up in the driver’s 12 -Tollet
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and bushings will wear out. A $25 bag of balancing beads becomes cheap
insurance. Manufactured
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nail, go flat, and take the other one with it. I want to be able to limp it back to
the shop for a new tire.
So what’s the verdict: purchase retreads or new tires? It’s up to you how
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cost is less expensive. If you never experience blowouts or problems, keep BOOTH
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new tires. ■
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Y
our business is humming along when one day you get the news that a and lawyers representing the key parties in court, starting with the debtor
key supplier — or perhaps one of your biggest customers — has filed company. They’re followed by employees whose wages have gone unpaid
for bankruptcy. You’re just a bystander in all of this courtroom drama. and certain government taxing authorities.
How could it affect you?
If you’re lucky, your supplier has delivered your most recent order and BACK OF THE LINE
doesn’t owe you anything. You only need to find a new vendor to take its place. Last in line are unsecured creditors. Most likely, that’s what you are,
Or, if it’s your customer, you can be thankful if they’ve paid your last whether you are providing a service to the business in bankruptcy or you are
bill in full and carry a zero balance on your books. You simply need to figure that company’s customer.
out whether they plan to keep going and will still want your services — and Unsecured creditors have the smallest chance of getting back what the
whether you’ll consider them a reasonable risk. If not, you merely need to go debtor company owes them. “There’s of-
out and find new customers. ten little or no money to pay general, un-
Life is seldom so smooth, of course. So what do you do if a supplier or
The instant secured creditors,” Combest says.
customer goes into bankruptcy court and owes you money? the petition is When the debtor is flat broke with
Attorney Christopher Combest is a partner in the Chicago offices of the filed with the court, no assets to speak of, that’s called a “no-
Milwaukee-based business law firm Quarles & Brady. Combest practices in asset case,” Combest explains. Barring
the firm’s restructuring, bankruptcy and creditor’s rights group and works both
automatically a stay some unexpected turn of events, you
with creditors and debtors in bankruptcy as well as other insolvency cases. goes into place that won’t see a penny of what you’re owed.
Everyone’s circumstances are different. No matter what you read here, is a bar against all “Don’t throw good money after bad,” he
consult your own trusted legal and financial adviser before taking any action suggests. “Just write it off as a bad debt
that would affect your own business.
creditors. It prevents and move on with your life.”
But if there’s a short bottom line to Combest’s advice, it might be this: virtually all actions that By the way, this is just as true if the
Don’t panic, pay attention, follow the rules — and don’t expect miracles. may be taken against debtor isn’t a business but an individual
For either a person or a company behind the financial eight ball, bank- or a household. In fact, he notes, “by far
ruptcy court really is the court of last resort. It helps put things in order for
a debtor on account the vast majority of bankruptcy cases that
everyone, but if you’re a creditor, don’t count on getting back all you may of a prebankruptcy are filed in this country are individual hu-
be owed. obligation. man beings filing Chapter 7 cases” — most
of them are no-asset cases in which there’s
TWO CHAPTERS Chris Combast nothing for unsecured creditors at all.
Business bankruptcy comes in two flavors — Chapter 7 and Chapter But some businesses, even those fil-
11— that are named for the section of the federal bankruptcy code that de- ing to liquidate under Chapter 7, might have enough assets to pay unsecured
fines them. creditors something after everyone ahead in line has gotten paid.
“Chapter 7 is what we call the liquidation chapter,” Combest says. “A
company that files Chapter 7 is essentially throwing in the towel.” FORMS AND DEADLINES
When a company files under Chapter 7, the court appoints a trustee When companies file for bankruptcy, they complete a list of every
whose job is to collect all the company’s assets, turn them into cash (by sell- person or business to whom they owe money. If you’re one of those credi-
ing company property, inventory or equipment), and then see that creditors tors, chances are the court will know. And if there are funds available to pay
are repaid in the order in which they’re entitled. them, unsecured creditors will be asked to file a “proof-of-claim” form with
First in line are secured creditors — lenders who have collateral against documentation — invoices and other relevant paperwork — of what you are
the company’s debt, such as lien on the debtor’s property. The collateral is owed and why.
sold, and those creditors are paid from the proceeds. “It’s more and more common to have a third-party claims agent to take
Next in line are the trustees, who get a fee for administering the case, claims, organize them and keep track of them,” Combest observes.
CHAPTER 11
Chapter 11 is known as “the reorganization chapter.” Companies opt for
that route when they plan to stay in business, perhaps by selling their assets
as a going concern or by reworking their balance sheet and dumping some
debt. Unless there’s evidence of fraud or other egregious mismanagement,
the existing management typically manages the bankruptcy process instead
of an outside trustee.
In that situation, you’ll have to decide whether you want to keep doing
business with the debtor. It might be tempting to simply drop a customer in
Chapter 11 bankruptcy — and if there isn’t a long-term binding contract, you
can do that. But consider this: If you’re providing goods or services to a com-
pany while it’s in Chapter 11, the bills for that work will actually take higher
priority than the ones that were outstanding before the debtor went to court.
To be sure, Combest notes, “There’s always a little bit of risk in extend-
ing credit to a Chapter 11 debtor.” So if you do decide to keep doing business
with your customer in Chapter 11, you may want to tighten up procedures
— demanding payment upfront, for example, setting a shorter payment
deadline, or at least collecting your out-of-pocket expenses (for supplies,
say) upfront.
PREVENTIVE MEDICINE
Follow the procedures, don’t hassle a business in bankruptcy, and nev-
er ignore notices from the bankruptcy court or from the debtor, Combest
advises.
But how can you avoid the whole mess to begin with? The best rem-
edy is the most basic: Stay on top of your accounts receivable, pay attention
when any customer gets too far behind, and keep your ear to the ground.
“Monitor the account before it goes into bankruptcy,” Combest says.
“If you know it’s in financial difficulty, enforce your remedies as quickly as
possible.”
That way, you’ll never have to see them in court. ■
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Is It Time to Rethink
Daily Water Use Numbers?
Low-flow toilets and education about conservation are driving down water use per capita.
So is it time to change the way septic systems are sized? By Jim Anderson, Ph.D.
I
s household water use decreasing?
A couple of months ago, I read an interesting article in Pumper that The per capita average has dropped to under 60 gallons,
referred to a study on household water use, stating it had (on average)
decreased since 1999 by about 22 percent. It’s worthwhile to discuss some
so maybe now is the time to reassess the per capita
of the implications this study may have for our industry. So, I looked up the number for design purposes.
executive summary of the study conducted through the Water Research
Foundation.
In the design of any onsite sewage treatment system, two important es- percent. Interestingly, the toilet continues to be the highest single water-
timates drive the overall system component sizes: the estimated daily water using device at 24 percent of daily flow. From my perspective, this is sig-
usage and the long-term acceptance rate of the soil. Understanding both of nificant because two decades ago, the toilet comprised about 40 percent of
these numbers and how they interact is the key to good system design. the daily flow. So, the efforts to reduce the gallons per flush seem to finally
A couple of notes are important to keep in mind. First, a 1999 study was be paying off.
used to establish the water-use comparisons and reductions. The 2016 study
involved twice as many households and a broader array across the country. SMARTER HOMEOWNERS
The households looked at were on water utilities: the numbers were derived Hopefully it also means people are not using their toilet to dispose
from their data on households. The study did separate out outdoor versus of extraneous items like cigarette butts, condoms and sanitary products. I
indoor use through a survey subset. have taught a lot of classes over the years and have said since 1991 that I was
hopeful we would see the toilet contribution drop due to better low-flush
FEWER USERS AT HOME toilets. That seems to be happening.
When we have looked at household water use in the past to estimate One other aspect of the study was faucet use, and one key point was that
daily flows, one of the questions has always been: How much of the total flow the amount of faucet use did not change whether or not a dishwasher was
numbers are due to outdoor use such as lawn watering and car washing? present. To me, this indicates that if people have a dishwasher, they are pre-
This study made that distinction. washing the dishes before they go into the dishwasher. While the dishwasher
The range of household water use was 120 to 479 gallons per day. Indoor use per cycle has also dropped, the prewash or rinse has not. This is an area
water use per household fell from an average of 177 to 138 gallons per day — where educating your homeowner about water use habits could make an
a reduction of 22 percent. The average number of persons in the household impact to reduce use.
fell from 2.77 to 2.65 people. As always, looking at averages can sometimes From a water use estimation to determine system design, these num-
be misleading because there are both higher and lower numbers. If median bers are also interesting. One common method (though, not the only one)
figures are used, it means that half the numbers are higher than the median that was established by the U.S. Environmental Protection Agency is to use
and half are lower. 75 gallons per person per day along with the number of bedrooms to come
Of more interest to me were the per capita (per person) numbers, up with an estimated daily flow. An important assumption of this method is
which showed a reduction of 69.3 to 58.6 gallons per person, a 15 percent that two people occupy each of the bedrooms; the per bedroom flow esti-
drop from 1999 to 2016. This improvement was attributed to increased ef- mate is 150 gallons per day. The estimate for a three-bedroom house is 450
ficiencies for clothes washers and toilets. There was a 36 percent reduction gallons per day.
for clothes washers from 1999, a reflection of the mandated increased ef- In 1999, the per capita average of 69 gallons per day is right in the ball-
ficiency in the 1990s. park with the 75, so it may not be a bad number to use. The per capita aver-
For the toilet, the average number of flushes per day of five remained age has dropped to under 60 gallons, so maybe now is the time to reassess
the same, but gallons per flush went from 3.65 to 2.6 — a decrease of 29 the per capita number for design purposes.
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The average number of people per household, though, in both 1999 and
2016 was less than half the six people that are used in the design method.
Again, this is average, so there are a number of households where there are
in fact six people present. Since the number of bedrooms and the per capita
numbers work together, if the per capita number is dropped to 60 gallons
per day and we stick with the two persons per bedroom, then the design flow
number drops from 450 to 360 gallons per day for a three-bedroom house.
This would affect both tank sizing and size of the soil treatment area.
WHAT’S NEXT?
As an industry, we should work with EPA, state and local regulators to
see if now is the time to make some changes to our water use estimates. ■
R E G I S T E R T O D AY A T W W W.W W E T T S H O W. C O M
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Since 1976
B
ecause it contains 12 percent of the country’s people, California sets hasn’t subdivided it since buying it 30 years ago. But, prosecutors say the
standards in many ways. Now, it will work on a standard for potable land is legally comprised of four lots and say Ferebee’s system is on a lot of
use of recycled water. Gov. Jerry Brown has signed AB 574, which 12.22 acres.
directs state agencies to develop regulations for direct potable reuse of re-
cycled water by blending it with raw water in the pipes leading into a water Indiana
filtration plant. Although it will be more expensive, the Fort Wayne Plan Commission
Under the new law, by 2021, the California State Water Resources Con- insisted that a new Dollar General store connect to municipal sewer. Dur-
trol Board must adopt uniform criteria for augmenting raw water with re- ing a public hearing in September a representative of the Zaremba Group,
cycled water, and it requires the board to establish a framework for the regu- an Ohio-based development company, said the cost of extending the mu-
lation of potable reuse projects by June 1. The law builds on a previous one nicipal sewer by 370 feet to reach the property would exceed the cost of an
that directed the water board to establish rules for recharging groundwater onsite system by 150 percent. The company asked for a waiver from the
and adding recycled water to a reservoir. At the same time, the law prohib- requirement for municipal sewer, according to the Journal Gazette. The
its the board from adopting criteria if its expert advisory panel determines planning staff rejected the suggestion of a waiver. It said the city’s zoning
there would be a threat to public health. ordinances and comprehensive plan say municipal sewer is the preferred
Supporters of the law pointed out the need for California to develop option and that allowing this exemption could set a precedent for future
alternative sources of water to serve its population in the face of recurring commercial projects. The zoning commission agreed with the staff report
droughts. and denied the waiver.
“California is a world leader in potable reuse, using highly purified re-
cycled water for drinking-water purposes. The use of recycled water for non- Minnesota
potable uses, such as agricultural and landscape irrigation, is already well- After a lengthy examination of onsite systems, it appears they are not to
established and has been regulated for decades in California,” says Rep. Bill blame for pollution in about 25 lakes in Todd County in central Minnesota.
Quirk, D-Hayward, who introduced the bill in the Assembly. The county is about 124 miles northwest of the Minneapolis-St. Paul area
This year, the city of San Diego announced plans for a multiyear and and has 118 lakes. The septic system inventory cost almost $812,000 and in-
multibillion-dollar project to add recycled water to its reservoirs. The first cluded five grants from the Minnesota Board of Water and Soil Resources,
phase is now being designed. When completed in 2021, it will produce 30 says information from that agency and printed in The Osakis Review of Alex-
mgd. The second and third phases are projected to be in place by 2035 and andria, Minnesota.
will produce an additional 53 mgd. The total 83 mgd will be about one-third Inventories targeted phosphorus-sensitive lakes. Less than 5 percent of
of the city’s water supply. Currently, the city imports about 85 percent of systems on 2,329 properties were out of compliance during the examination
its water supply from the Colorado River and the river delta that feeds San that lasted from 2011 through 2016. Test results on another 12 percent of
Francisco Bay. properties were still pending while 83 percent were in compliance. “Lake
Some San Diego wastewater will be recycled for nonpotable uses such Osakis is polluted — 7,000 acres of pea soup,” says Chris Arens, Todd County
as irrigation. The rest will be sent to reservoirs but first will go through anoth- land use planner. “The thought was that one of the large contributors to that
er water purification plant using ozone, biological activated carbon, mem- was the septic systems around the lake because it’s highly developed.”
branes, reverse osmosis and UV equipment. But, the inventory showed otherwise, and in one case, it killed an idea
to build a large wastewater-collection pipe around one lake. In Todd Coun-
South Dakota ty, an onsite system inspection is triggered by a property sale or a building
After two years and a five-hour trial, a county official was found guilty permit, but the inventory convinced some people to willingly upgrade their
of violating county zoning rules for operating an onsite wastewater system onsite systems.
without an operating permit. The ordinance requires systems to be regu-
larly pumped, inspected and issued permits. When the trial was over, the Maryland
judge ordered Pennington County Commissioner George Ferebee to pay a For a second time in a year, the Harford County Council is consider-
$200 fine. The prosecution says Ferebee was in violation because his system ing legislation to relax rules on what can be built near onsite wastewater
was on a lot smaller than 40 acres. Lots of that size and larger are exempt systems. The county is about 36 miles northeast of Baltimore and includes
from the ordinance. Ferebee claimed his land totals 250 acres and that he shoreline along Chesapeake Bay. The legislation would remove a ban on the
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2007 Pre-Emissions International
PO Box 39, Dayton, IN 47941
215,000 miles NEW 2500 gallon steel tank Toll-Free: 877.296.2555
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Tanks • Pumper Trucks • Vacuum Tank Trucks • Portable Toilet Trailers • Custom Fabrications • Environmental Equipment
construction of swimming pools, outbuildings, driveways or additions that ers opposed to one, the responsibility has fallen to citizens. So, the county’s
intrude into the area designated for the onsite system. This could mean the League of Women Voters scheduled a panel to inform citizens about onsite
drainfield or land reserved for a replacement, reports The Baltimore Sun. The wastewater systems and how they should be maintained. County commis-
county health department would be empowered to grant waivers to the rule sioners voted down an attempt to form a committee that would have looked
at its discretion, and the department supports the legislation. at onsite system issues with the possibility of enacting a point-of-sale rule.
“We have looked at the impact to public health, the environment, and Tom Fountain, director of the Benzie-Leelanau District Health Department,
in certain situations we feel that it would be OK for a waiver to be given and says he is worried about vacation rental homes that are often occupied by
to allow paving over a system and their future repair areas,” Julie Mackert, more people than the onsite system is designed to handle. One commission-
director of environmental health, said during a public hearing in September. er says real estate agents, not the county, should take on the responsibility of
In the 1970s, the county tightened regulations for onsite systems, but ensuring inspections.
in recent years, a succession of administrations and county councils have
relaxed those rules, saying they infringed on property rights. Washington
The county that voted to repeal a fee for onsite wastewater systems
Michigan has backtracked a bit. Thurston County, which surrounds the capital city of
Support is building for point-of-sale inspections of onsite systems in Olympia and borders the southern end of Puget Sound, had enacted a $10
central Michigan. It’s part of a plan to reduce bacteria levels in the Chippewa fee to fund management of onsite systems. The fee became a campaign is-
River, which flows for about 90 miles and joins other rivers that drain into sue, and last year two county commissioners were seated who opposed the
Lake Huron. Most recently, the city of Mount Pleasant agreed to the point- fee. It would have affected about 42,000 property owners.
of-sale inspection rule proposed by the Central Michigan District Health Now the fee is back, but not all the way. The county commission unani-
Department. The rule must be approved by commissions governing all six mously approved fees for onsite systems in the Henderson Inlet Shellfish
counties in the health department district and would impact a small num- Protection District. Revenue will fund the district’s work plan for onsite sys-
ber of properties. A transaction tax of $300 to $500 would be imposed at the tems. From 1984 to 2005, the state health department restricted shellfish
time of the inspection. A local real estate agent calls this a money grab by the harvests in the inlet because of contamination by fecal coliform bacteria.
health department. He says real estate agents always recommend an inspec- There will be a $10 charge for each additional residential onsite system on
tion at the time of sale and says the rule would do nothing to improve the a property, and there are higher rates for larger, nonresidential systems. On
water quality of the river. average, most property owners will pay $40, although some will pay $100 or
In Leelanau County in northwestern Michigan there is no rule specify- more, reports The Olympian. About 6,700 onsite systems will be affected by
ing when a septic system must be inspected, and with county commission- the ordinance. ■
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I
n mid-2016, James Penner, the owner of AA Septic Service in Clayton, I was home for a week, and then I was short of breath. I went back to the
Indiana, was heading back to the shop on a rural road after completing hospital; they thought maybe I’d gotten a blood clot in my lungs or some-
a pumping job when disaster struck: Another vehicle — the driver thing. (Instead, doctors found) my left lung had been punctured by the ribs
apparently unaware that Penner’s 10-axle Mack vacuum truck was crossing that were broken. They did surgery: They deflated a lung, put a patch on my
his path and had the right of way — T-boned the Mack’s front end and lung, and then had to file off the ribs so they would quit puncturing it. I was
knocked the front axle completely out from under the truck. in the hospital for two weeks the second time for the punctured lung and the
The vacuum truck flipped onto its side and rib issues.
spun around three times in the middle of the road,
striking and toppling two telephone polls. When Pumper: How did having workers’ compensation insurance help
it came to rest on the driver’s side, Penner was you during this time?
trapped in the driver’s seat, where he had to wait Penner: If I hadn’t had workers’ compensation, it would have just been
for an hour and 45 minutes for a rescue crew to get devastating. The first three days in the hospital there was more than $66,000
him out. (Altogether, expenses ran into six figures).
Severely injured, Penner — the second-gen-
eration owner of the business — was off work for Pumper: How long were you off
eight months. What saved him and his company I just can’t the job?
was workers’ compensation insurance. Although Penner: Eight months. The first two
imagine that
he had to buy it for his employees, as the owner, he months, I had to get my ribs and all that
wasn’t required to get coverage for himself — but James Penner there’s somebody stuff healed. But once I got so I could
he did anyway. can be reached at out there who’s function again, then I went to physical
“It’s something that nobody plans for,” Penner jamespenner@tds.net. therapy for my knee and for my ankle —
underinsured or not
says. “It’s the little things. … You pay the bills for three days a week for six months.
what you expect, but you never really anticipate needing it. There are a lot of insured. The bottom
things that are eye-opening that you don’t think about.” line is when you walk Pumper: You had purchased
As it turned out, the workers’ compensation coverage may have saved workers’ compensation insurance for
out that door every
Penner’s business and preserved his personal savings. That’s because the yourself as the owner and one of two
driver of the car that hit him was underinsured and the bulk of his bills were morning, you don’t or three principal workers. How did
ultimately paid for through the additional coverage he took out. know you’re having that coverage help you?
A year after the crash, Penner spoke about his experience and why he Penner: It paid absolutely every bill
coming home.
believes every business owner who must buy workers’ compensation insur- 100 percent with no deductible, no out
ance for employees should get personal coverage as well. – James Penner of pocket. They paid me a salary. When
I went to a doctor’s appointment, there
Pumper: What happened after your accident? was always an (insurance company)
Penner: They got me in the ambulance and took me to the local hos- nurse who went with me. She got me to the best doctors and nurses every-
pital. I went by helicopter (to a larger facility). That alone was like $31,000. where because she was always there. When I had to get an MRI, three hours
They operated from midnight until 3 in the morning. later I was getting an MRI. They paid everything.
The knob on the truck radio went through my skull. I had like 200 stitch-
es on my forehead and my arm, I broke my clavicle, and all my ribs on my Pumper: A business has to have workers’ compensation for employ-
left side were broken. My right ankle was fractured, and my right knee had ees, but is it unusual that the owner/operator carries personal workers’
stretched ligaments. I was in six days from the initial accident, and then I comp coverage?
came out and they decided they needed to set my clavicle. Penner: I could have opted out of it, but thankfully I didn’t. It would
FOR
P.O. Box 8136, Cranston, RI 02920 Amanda Hensarling
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Contact: Jerry Blake, Toll Free: 866-720-4999 or Amanda: 401-339-9992 www.tankservicesinc.com Cell: 401-339-9992
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Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 35 years, is the trusted choice for specialized septic solutions and expert service.
CLASSY TRUCK
O
wners Ted Popp and Jeff and Cindy Tiemann added this red 2013
Kenworth T800 with a 3,700-gallon stainless steel tank and Battioni
WPT 720 vacuum pump built out by Friedrich’s Auto & Truck of Rice,
Minnesota. The truck is powered by a 500 hp Cummins Power Products ISX
engine, sending power to a Fuller 18-speed transmission (Eaton Vehicle
Complete
mplete S
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ALL
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Ne Group). Exterior features include top and rear manways; rear work lights; air
valve-operated unloading via cab or outside, custom tool boxes; polished
Septic • Grease Trap • Drain Lines aluminum rims and tags; and a quad locking differential. Interior features
include AC, stereo, two-way radio, GPS and leather seats. Graphics were
Private Labeled Packets/Liquids
bioFORCE™ MAXX provided by Joe Pfannenstein Signs. The driver is Art Betker, and the truck is
ULTIMATE 100% Biodegradable & Enviro-Friendly! used for residential and commercial septic pumping, grease traps, car wash
DRAINFIELD TREATMENT! pits and flammable waste traps. ■
SHOW US YOURS!
Private Labeled at
NO Extra Charge! Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
Call for our including tank size, cab/chassis information, pump information, the
BIOFORCE™ CUBES/BLOCKS company that built the truck, and any other details you consider
‘No-Show’ SPECIAL
Offer valid 2/1 - 3/31 important. In particular, tell us what features of the truck help make
800-423-5350 your work life more efficient and more profitable. Email your materials
to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
Seal-R
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2018 M2-106 with New 4000 gal. Imperial Alum. Tank, NVE4307 Blower
Sizes:
Package, 350 HP Cummins, Allison Auto., Air Ride, Full Lockers. 559763
12", 15", 18",
24", 30",
36", 42" Get the Exact Size for Each Job!
Plastic riser pipe gives an • Easy 10 minute installation!
exact height each time. • Secure fit for all systems!
Try our system and never
• Made & sold by septic
2009 M2 Non CDL w/1,700 Gallon Progress 2018 M2-106 W/ 2500 gal Aluminum Imperial
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Alum. Tank, Masport Pump, Cummins – 260 Tank, NVE 607 Pump, Cummins L9 with an Allison pipe and lids again.
HP, Allision Automatic, Air Brakes. 582549 3000 RDS, Air Ride, Diff Lock. 558321 • Prevent ground water
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Call 920-997-4922
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Engineered for tough, durable use, minimizing maintenance and downtime, both
our VacuStar W, water cooled and our VacuStar WR, liquid ring vacuum pump have
VacuStar W low weight, compact design and maximum vacuum efficiency.
Water Cooled Vacuum Pump
VacuStar W features include: volume flow range from 577 up to 1570 m³/h (339-
924 CFM), ATEX-temperature class 3* and cooler operation resulting in longer life for
vanes, bearings and castings.
VacuStar WR features include: volume flow range from 1256 up to 4063 m³/h (739-
2390 CFM, ATEX-temperature class 5 and internal cooling with cavitation protection.
VacuStar WR
Fruitland Pumps…Reliability Redefined.
Liquid Ring Vacuum Pump * with integrated cell aeration system
TRIPOD • Saves Back Injuries GRIT ELIMINATOR HANDLE-TECH Hose & Pipe Handles
• Auto Brake Winch
LID & PUMP • Only Weighs 28 lbs. • Increased Productivity Authorized
Distributor
LIFTER • Heavy-duty Aluminum • Reduces Fatigue & Injuries
Construction • Removes Grit From Flow Stream • GET A GRIP
• Folds to Fit on Hose Deck • Available In 4-5-6 ft Models • Keeps Onsite Storage Grit Free • 1.5 To 6" Sizes
• Max Load 600 lbs. • Lifts Stubborn Tapered Lids • Available in 16-96 Cu. Ft. Grit Capacity • Easy One Handed Clamp for Handling Hoses & Pipes
DISTRIBUTOR
HIGH-VOLUME PROGRESSIVE
CONVEYING EQUIPMENT CAVITY PUMP
SHAFT DRIVE書
• Convey one-way or
• Geared motor, directly
PUMPS
two-way, straight-Line,
or up and down inclines. flanged to the pump AND AGITATORS
Smooth, textured and • Pin joint sealed with • Housing can be completely
cold temperature belting elastomeric boot drained
• 90° suction housing flange • Low angularity connecting • Mix while dewatering.
available. • Agitate fast,
• Choose from a wide rotation rod
• Stator has gaskets • Standard ANSI connections • Move septic and grease transfer fast, load fast.
variety of conveyor interceptor waste with • Handles sand grit and
lengths, widths, speeds • Hardened steel, hard sized to ensure no ‘dead
chrome plating rotor zones’ allowing complete ease from underground slurry type materials.
and load capacities. storage tanks. • Pit depths of 3 - 12 ft.
• Convey large volumes • Enlarged suction housing drainage
PROVEN • Rugged, dependable • Works with above and 3333 Up to 500 GPM
of material to storage
PERFORMANCE equipment back by U/M
015- 045- 045- 065- 065-
below ground storage 4444 Up to 1580 GPM
facility or load into 300SD 600SD 620HD 900SD 920HD
In Ag Industry manufacturer written • Great for transferring to 6000 & 8000 PTO Up to
transport vehicles. Flow Rate
for 68 Yrs warranty. (Water)
GPM 26 88 88 132 132
land application site. 3500 GPM.
GET
EMAIL NEWS
ALERTS
FOR
BIONETIX INTERNATIONAL
DURACABLE DM55 ECO-DRAIN DRAIN
The DM55 from Duracable has a contin- MAINTAINER
uous-weld frame constructed from an alu- Eco-Drain Drain Maintainer from Bio-
minum alloy the maker reports is as strong netix International contains microorgan-
as steel. The sled design allows service tech- isms capable of degrading a wide range of
nicians to operate the machine in either a animal and vegetable fats, oils, and greases under aerobic and anaerobic
vertical or horizontal position. To help protect the conditions. The citrus-fragrance powder contains biological nutrients and
operator, the unit’s electrical wiring runs through the frame. The winch hook stimulants that, when applied on a regular basis, reduce the accumulation of
on the frame makes it easy to lift the machine with a loading ramp or crane. grease in sumps, drains, and traps. Regular use keeps floats clean, prevents
It can fit four different styles of 26-inch reels with open-spoke metal or en- emergency blockages, saves on line jetting, lowers grease disposal costs
closed polyethylene drum options. Depending on which reel is used, it can and reduces odors. It is formulated and packaged for direct use in drains
run 110 or 150 feet of 11/16-inch cable. 877-244-0556; www.duracable.com. and grease traps in restaurants and commercial buildings. For maximum
drain maintenance effectiveness, pouches should be mixed with lukewarm
water and the liquid poured down all floor drains, beverage tower drains,
GENERAL PIPE CLEANERS and back sinks as the last step in a nightly closing routine. 514-457-2914;
POWER-VEE www.bionetix-international.com.
The Power-Vee drain cleaner from General
Pipe Cleaners has a simplified feeding system that is like
having an extra hand in tight and awkward places. Squeeze the lever and CHEMPACE SEWER FOAM
the cable feeds at a rate of up to 16 feet per minute. The unit unclogs sinks, Sewer Foam high-foaming sewer and drainline cleaner
tubs, toilets and laundry drains ranging from 1 1/4- to 3-inch diameter and at and degreaser from Chempace — when combined with
a distance of up to 50 feet. The automatic feed adjusts to take any cable from the high-pressure water of a jet truck — is designed to
1/4 to 3/8 inch without tools or additional parts. The optional ergonomically clean all types of grease and organics. The foam incorpo-
balanced Handy-Stand turns the unit into a practical countertop or floor ma- rates a long-lasting bacterial treatment to assist in solids
chine. The unit has quick-change cable cartridges and a Dyna-Thrust bearing and odor reduction. It is noncaustic, concentrated at 2
system to reduce bearing wear and extend tool life. Its Flexicore cables are ounces per gallon, and safe for all pipes and jet trucks.
made of heavy-gauge wire coiled tightly around a 49-strand, aircraft-type wire 800-423-5350; www.chempace.com.
rope, and they are heat treated. 800-245-6200; www.drainbrain.com.
(continued)
PICOTE SOLUTIONS
PREMIUM CHAINS REHAU, BUILDING
Picote Solutions Premium Chains include end SOLUTIONS DIVISION,
couplings that will burrow into blockages and a U- EVERLOC+
shaped carbide design that wraps around the chain The EVERLOC+ compression-sleeve
link for twice the contact area along the pipe walls fitting system from REHAU, Building
compared to Standard chains. All of this makes the Solutions Division, includes 1 1/4-,
carbide longer lasting and the cleaning process faster. 1 1/2- and 2-inch diameters for commercial plumbing and hydronic pip-
They are powered by high-speed milling machines that have the cable spin- ing applications. Designed for use with RAUPEX PEXa pipe, the system uses
ning inside sheathing along with safety clutches that are safe and easy to use. both polymer and lead-free brass fittings and power tools to make secure,
Used together, they are made to grind away all debris that easily rinses down reliable connections. 800-247-9445; www.everlocplus.com.
the pipe. They are available in Original for heavy-duty cleaning and Cyclone
for lightly cracked or brittle pipes; they come in 1 1/4- to 12-inch sizes. 219-
440-1404; www.picotesolutions.com.
PORTABLE JETTERS/ACCESSORIES
ROOTX
CHEMICAL ROOT CONTROL AMAZING MACHINERY
Chemical root control from RootX is a long- BOSSJET MAX
term solution to pipeline root intrusion. BossJet Max jetters from Amazing Machin-
It stunts new root growth without damag- ery offer versatile hose reel configurations:
ing the pipe, clearing pipeline roots that no reel, a fixed reel or a 360-degree stainless
can cause blockages and sanitary sewer steel pivoting reel, and a mounting bracket for
overflows. The chemical won’t harm water an optional remote hose reel for indoor jetting.
treatment systems and is registered with They come with Honda, Kohler, Yanmar, or Van-
the U.S. Environmental Protection Agency for both sanitary and storm guard engines, with or without electric start. Pump options
use (EPA Reg. No. 68464). Simplicity of application enables crews to per- include Cat, A/R, and General, with pressures up to 4,200 psi and flow rates
form root control on demand or as scheduled preventive maintenance. up to 5.5 gpm. The frame is powder-coated, 1.5-inch, tubular steel, which
800-844-4974; www.rootx.com. wraps around the engine and pump for protection. Each unit comes with a
laser nozzle and washdown accessories with a 50-foot leader hose. 800-504-
7435; www.amazingmachinery.com.
(continued)
NEW!
COME
SEE US IN
WWETT BOOTH
#2439
Wittig RFL102
Comes standard with: Ideal for:
■ Integrated check valve ■ Restaurant grease traps
■ Integrated four-way valve manifold ■ Septic tanks
Cesspool pumping
Movable oil tank for remote mount
■
■
www.gardnerdenverproducts.com/moblie
©2018 Gardner Denver. All rights reserved.
PORTABLE JETTERS/ACCESSORIES
TURBO FOG
EASY KLEEN PRESSURE DIVISION OF KINGSCOTE
SYSTEMS GROUNDHOG CHEMICALS M-45
JETTER The TURBO FOG Division of King-
The Groundhog Jetter from Easy Kleen scote Chemicals M-45 is a versatile,
Pressure Systems is designed to blast lightweight, portable, self-contained
through clogged pipes. It is an effective, smoke generator that’s capable of produc-
environmentally safe way to clear sewer ing dense, voluminous white smoke using leak-proof liquid
pipes and lines using 12 gpm at 3,000 psi, according to smoke cartridges. Each cartridge can be replaced in seconds,
the maker. It is compact and easily transported in a pickup truck or van with even while the unit is operating, for uninterrupted smoke production. No
trailer options available. The heavy-duty steel frame is fully welded, powder- additional smoke bombs or pump garden sprayers are needed for addition-
coated, and drilled and tapped for rugged durability. Housed in the 2-inch al test time. The Briggs & Stratton-powered, turbine-type blower weighs 45
steel tube frame is a 200-gallon water tank, constructed of 1/2-inch poly with pounds and creates a discharge velocity of over 75 mph and 2,000 cfm. It
level sights and 16-inch cover. It has a 27 hp, Kohler gas engine with acces- continues to work under pressure in up to 5.75 inches of water. It is available
sible breather and 10-gallon fuel tank, General Pump with gearbox drive, with a plumbing conversion kit. 800-394-0678; www.turbo-fog.com. ■
12-volt hose reel with 300-foot 3/8-inch jetter hose, hose guides, swivel and
foot pedal control, emergency shut-off valve and an hour meter. Optional
remote features include hose reel in, motor off/speed control, and pressure
on/off. 800-315-5533; www.easykleen.com.
ZIPDRAIN
JETTER ATTACHMENT
The ZipDrain Jetter Attachment al-
lows users to easily clear overhead
drain clogs. It is a clean system that
contains the splashback from hydro-
jetting and allows for easy draining
into a receptacle or vacuum truck.
The jetter head and hose are also contained within the system, so they can-
not leave the sewer line and cause damage to the surrounding area. Routine
hydrojetting maintenance is easy, and all the water used to jet can easily be
pumped back through the sewer line afterward. The attachment can be used
both in conjunction with and separately from the ZipDrain overhead drain-
ing system. 888-594-7372; www.zipdrain.com.
SMOKE LOCATORS
SUPERIOR SIGNAL
5E ELECTRIC SMOKER
The 5E Electric Smoker from Superi-
or Signal is designed to connect to any clean-
out or inspection port to smoke test an entire Thanks to General Biodiesel
system in a few minutes. Smoke testing can
be an effective technique for finding the sources of odors and many other
& Gordon Truck Center, Seattle
faults throughout a building’s plumbing, laterals, septic system and leach- 700 gallon alum tank, Masport HXL4V Plug & Play
field. The unit gently pushes smoke throughout the system to find cracks and Others Available, Check Our Website
leaks and quickly identify problems. The unit comes with an 8-foot industri-
al-grade flex hose. 800-945-8378; www.superiorsignal.com.
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R E G I S T E R T O D AY A T W W W.W W E T T S H O W. C O M
PRODUCT NEWS
IMPERIAL INDUSTRIES
BASELINE SERIES
TRUCK-MOUNTED
TANKS
The Baseline Series of truck-mount-
ed tanks from Imperial Industries
are available on Ford, Ram, Freight-
liner and International chassis and include aluminum and steel models in
capacities of 980 to 6,500 gallons. The series offers a straightforward, stock
pump truck, eliminating customizations and enhancements, and concen-
trating on heavy-duty performance. 800-558-2945; www.imperialind.com.
VACALL - GRADALL
in the INDUSTRIES STEP-IN
COMPARTMENT
TWO STEPS
TOWARD GLISTENING
SPOTLIGHT FOR ALLEXCAVATE
By Craig Mandli HYDROEXCAVATORS
RESTROOMS The step-in compartment from Vacall - Grad-
One of the best ways to market your portable restroom business is to make sure all Industries for its AllExcavate hydroexca-
units in use at high-attendance special events are always clean and smelling fresh. vators provides protection from inclement
To accomplish that, you need the right kind of cleaner. Thetford reports the com-
weather. The standard heater compartment
pany’s two-step ProFresh process will do the trick.
is roomy, has floor drainage, racks to hang
The first step of the process involves applying Washdown Cleaner & Active De-
odorizer, designed to clean, degrade waste and eliminate foul odors. According to dry clothing, and another dry rack to store the high-pressure hand gun and
Julie DuPei, the company’s product manager of chemicals and accessories, the first extensions. Options include larger compartments. Along with LED lighting,
step is a blend of cleaners, fragrance and deodorizers that degrades odor-causing the cold weather package includes extra insulation, heated cabinets for the
waste and eliminates fecal, urine, smoke and garbage odors. hose reel and water pumps, and boilers to heat water for more effective hy-
“This is the step that really gets into the crevices of the portable restroom to droexcavation in frozen ground. 800-382-8302; www.vacall.com.
eliminate odor-causing waste,” she says. “I guess you could say it’s our first line of
cleaning defense.” VACTOR NEXT-
The cleaner is designed to continue to work long after the fragrance is gone. It is GENERATION HXX
designed for use on the interior and exterior surfaces of portable restrooms, hard- VACUUM EXCAVATOR
surface floors, in and around dumpsters, septic system pumps, garbage trucks, and
Vactor’s new HXX vacuum excava-
sewage treatment. It is available in 55-gallon drums, 5-gallon buckets, and 1-gallon
tor maximizes legal payload and
jugs in several fragrances, including bubble gum, mulberry, cotton fresh, cherry,
lemon and cinnamon. improves operational efficiency.
The second step of the cleaning process is Thetford’s Fragrance Enhancer & Odor The placement of the debris body and water tank ensures equal weight
Eliminator. It is designed to refresh fragrance and absorb foul odors to keep rest- distribution on the axles, regardless of how much water is in the tanks. The
rooms smelling fresh long term. PrecisionFlow water pump system features a single-piston design capable of
“I guess you could call step two more of the finishing product,” DuPei says. “Once higher flow and pressures than a triplex water pump system for production
your units are clean, this is the product you apply to help keep them that way.” and reliability. The vacuum system is rated at 6,200 cfm and 28 inches Hg,
The product works by physically bonding with foul-smelling molecules, prevent- and the water pump system is rated at 30 gpm and 3,000 psig. Water tank
ing them from circulating into the air. According to DuPei, the company performed capacity is 1,200 gallons, and the debris tank has a 16-cubic-yard capacity.
extensive research and field tests before bringing the process to market. 800-627-3171; www.vactor.com.
“We worked on this one for close to two years,” she says. “It took a lot of experiment-
ing and working closely with portable restroom operators to come up with the ideal for-
mulation. We are very happy with the result.” 800-354-4135; www.thetford.com.
FRANKLIN ELECTRIC
INLINE CONTROLS
Inline Controls from Franklin Electric
are compatible with both Franklin Elec-
HANNAY REELS 1000 SERIES tric and Little Giant pumps, and they
COMPACT MANUAL REWIND REELS include five pump starting and control
The 1000 Series from Hannay Reels is a compact devices that pair with a variety of submersible
manual rewind reel built for a 1/4-, 3/8- or 1/2- or surface pumps, up to 20 amps, to provide or boost the system’s overall wa-
inch I.D. hose. This lightweight reel has an E- ter pressure. The product family offers various forms of system protection,
coated frame and is ideal for air, pressure washing, including dry run, deadhead pumping, over amperage, locked system and
washdown and spray operations. With an adjust- over pressurization. They also offer a daily motor rotation start, which starts
able cam-lock brake and exterior mounting holes, the motor at least once every 24 hours to prevent system locking, as well as
the series offers easier installation while handling pressures up to 3,000 psi and an automatic restart feature in case of an unexpected trip or fault. 260-824-
temperatures from 20 to 400 degrees F. 877-467-3357; www.hannay.com. 2900; www.franklinwater.com. ■
Featured
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
PUMPER profiLe
May 2013 www.pumper.com
COVER
® Owner Jeff Rachlin records data
STORY from the Jet Inc. control panel
on a drip dispersal system.
Pumper
(Photos by Jack Ramsdale)
Taking
COVER Owner Jeff Rachlin records data
EYE
STORY tHe JoB: Oregonfrom
Jamboree
the Jet Inc. control panel
locAtIoN: Sweet Home, Ore.dispersal system.
on a drip maintenance contract business to provide quality,
tHe PRo: Buck’s Sanitary
(PhotosService
by Jack Ramsdale)
routine care for customers’ septic systems and build
a more consistent revenue stream
A Watchful a Bow
<<< Susie Sieg, of Buck’s Sanitary Service,
unloads a Satellite Industries Maxim 3000
PORTABLE RESTROOM OPERATOR Pennsylvania’s OnSite Management growsrestroom its
at the Oregon Jamboree.
EYE
®
A Watchful
(Photos by Peter Krupp)
May 2013 www.pumper.com maintenance contract business to provide quality,
EYE
At theroutine
oregon care for customers’ septic systems and build
Jamboree
musicafestival,
more consistent
the crew revenue stream
LASER
By Ken Wysocky
the teaM
ELECTRONIC
at Buck’s Sanitary Service
Lisa and Scott Weld, owners of Buck’s
provides service that sings
T
Sanitary Service in Eugene, Ore., have a
BY BettY dAGeFoRde staff of 10 — an office worker, yard worker,
o improve cash flow, operate more efficiently,
part-time mechanic and seven drivers. lower prices, and boost customer loyalty while
By Ken Wysocky Lisa works in the office answering phones fending off competitors, OnSite Management Inc.
and managing the creative and marketing in West Chester, Pa., employs a simple and inexpensive
side while Scott fills in on everything tool: maintenance contracts.
Pennsylvania’s Jeff Rachlin
T
from management to running routes to Jeff Rachlin, who owns OnSite Management along
Taking
o improve cash flow, operate more efficiently,
A Watchful
maintenance. Five people worked on the
serves clients with thorough
lower prices, and boost customer loyalty while with partners Bud Baroni and Derald Hay, says the
Oregon Jamboree along with the Welds company has been using maintenance contracts for about
EYE
In An
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
and their three children, Maren, 9; Milah,
13; and Sten, 17; who are accustomed to onsite system maintenance 10 years. Slightly more than 20 percent of the company’s
5,000 or so accounts have signed maintenance contracts,
tool: maintenance contracts.
helping out at events. Page 16
a Bow
Jeff Rachlin, who owns OnSite Management along and that number continues to grow.
with partners Bud Baroni and Derald Hay, says the “The rest of our customers just haven’t reached that
“The very day we found out we’d
POSTERS
company has been using maintenance contracts for about teachable moment yet, where they’ve just had a major
10 years. Slightly more than 20 percent of the company’s have to move our shop, somebody repair or watched the previous homeowner go through
5,000 or so accounts have signed maintenance contracts, a $10,000 to $40,000 system replacement,” Rachlin says.
the crew at Buck’s Sanitary came through the door and said,
REPRINTS
and that number continues to grow. “They figure ‘If it ain’t broke, don’t fix it.’ Everyone learns
‘Do you want to buy Buck’s back?’
provides service that sings “The rest of our customers just haven’t reached that
REPRINTS
differently … but usually, cost is a big influence.”
teachable moment yet, where they’ve just had a major It was really a door closing, door
for oregon
Pennsylvania’s Music Festival
Jeff Rachlin repair or watched the previous homeowner go through opening, all in the same day.”
OnSite Management – which tests, designs,
inspects, installs and services septic systems in a four-
We’re
Page 10 a $10,000 to $40,000 system replacement,” Rachlin says.
serves clients with thorough “They figure ‘If it ain’t broke, don’t fix it.’ Everyone learns
Scott Weld county area in southeastern Pennsylvania – markets the
contracts to new customers after installing a system, and
onsite system maintenance
ALL IN
differently … but usually, cost is a big influence.”
coMpany history to existing customers, but only after their system passes
OnSite Management – which tests, designs,
an inspection.
Page 16 inspects, installs and services septic systems in a four- In April 2012, Lisa and Scott Weld
2013 EXPO SHOW ISSUE county area in southeastern Pennsylvania – markets the
contracts to new customers after installing a system, and
bought Buck’s — for the second time. Their
first crack at it was in 1995 when Scott’s
Rachlin says maintenance agreements benefit both
Personal
customers and customer
the company. attention Profile
Entertainment: Just an ‘Ole Boy’ Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30 father heard the 20-year-old business was drivesFor Alberta
customers,Septic Systems save money in
regular inspections
to existing customers, but only after their system passes
an inspection. having problems. The family made an offer the long
Page 26 run by detecting small problems before they
OnSite Management Inc., West Chester, Pa.
February 25 - 28, 2013, Indiana Convention Center to the founder and operated it for four
Rachlin says maintenance agreements benefit both lead to costly system failures. And customers appreciate
FOUNDED: 1997
customers and the company. Profile years as an add-on to their trash and septic
service business. In 1999, when Weld’s
making smaller quarterly payments instead of receiving
OWNERS: Jeff Rachlin, Bud Baroni and Derald Hay
Starting At
For customers, regular inspections save money in one large pumping bill. The contracts effectively enable
the long run by detecting small problems before they OnSite Management Inc.,
father West
retired, Chester,
they sold it toPa.
a national
them to amortize the cost of tank pumping over the life of the contract,
EMPLOYEES: 9 Pennsylvania
SPECIALTIES: Testing, designing, inspecting,
We’reWhite
solid waste company. Weld went to work
lead to costly system failures. And customers appreciate which runs for three years. Furthermore, they end up paying less for service ★
The
Starting At
FOUNDED: 1997 for that company, then 10 years later tried installing and pumping septic systems
making smaller quarterly payments instead of receiving
ALL
GloveIN
OWNERS: Jeff Rachlin, Bud Baronihisandhand
Derald Hay at self-employment in the because the company can schedule pumping routes more efficiently.
again SERVICE AREA: Southeastern Pennsylvania
one large pumping bill. The contracts effectively enable
Starting At
For OnSite Management, quarterly contract payments generate more
Test
EMPLOYEES: 9 trash business. A few challenges
Pennsylvaniacropped AFFILIATIONS: Pennsylvania Septage Management Association, National
them to amortize the cost of tank pumping over the life of the contract, consistent cash flow, as opposed to one pumping fee charged every several
SPECIALTIES: Testing, designing, up,
inspecting,
but they turned out to be fortuitous,
which runs for three years. Furthermore, they end up paying less for service ★ Association of Wastewater Technicians
Personal customer
cleanliness meansattention
success for because the company can schedule pumping routes more efficiently.
installing and pumping septic systems
says Lisa Weld.
(continued) WEBSITE: www.onsitemgt.com
SERVICE AREA: Southeastern Pennsylvania
drives Alberta
North Septic
carolina’s Systems
teS Group For OnSite Management, quarterly contract payments generate more
AFFILIATIONS: Pennsylvania Septage Management Association, National
PagePage
26 18 consistent cash flow, as opposed to one pumping fee charged every several
Association of Wastewater Technicians
years. In addition, contracts give customers a built-in motivation to stick
35
(continued) WEBSITE: www.onsitemgt.com (continued) with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesn’t want it, the old owner may get
$
10
a credit for work not performed, or might owe the company money if the
payments made don’t equal the value of the work performed.)
25
years. In addition, contracts give customers a built-in motivation to stick
$
Let’s roLL
“It takes them out of the market,” Rachlin explains. “When they have a
with the company. (If a customer moves, the contract is transferable to the
problem, they know they can call someone who’s familiar with their system,
$
new homeowner; if the new owner doesn’t want it, the old owner may get Eight times, Sunday through Wednesday, a caravan of three trailers
made the hour-long drive up Interstate 5 from the company’s yard to the
instead of looking through the Yellow Pages or going on the Internet to
a credit for work not performed, or might owe the company money if the
“It’s easier to send a driver Jamboree site to deliver units. Two of their 15-year-old company-built find someone. Plus, it keeps their price down because the biggest cost for
payments made don’t equal the value of the work performed.)
trailers held 16 units each and a third trailer carried 20 (also company-built, It’s like a car, in that if us is getting out to a job and back. So if we can schedule, say, six houses at
“It takes them out of the market,” Rachlin explains. “When they have a to pick up toilets if they’re
Article?
problem, they know they can call someone who’s familiar with their system, using an Explorer receiver from McKee Technologies, Inc.). The company you’re educated and you a time, it helps us be more efficient, and we can pass those savings on to
used service vehicles to pull the trailers. know it needs oil changed at certain the homeowners.”
instead of looking through the Yellow Pages or going on the Internet to all in one spot. I probably
Weld tried a new approach for the removal process. Sunday night
find someone. Plus, it keeps their price down because the biggest cost for intervals, you’ll do it. The same thing is
us is getting out to a job and back. So if we can schedule, say, six houses at spent a little bit extra labor, and continuing Monday, the team pumped and moved all units to a single coMMon-cents strategy
staging area, which he felt simplified the job. “It’s easier to send a driver to true with septic systems. Once they’re It’s like a car, in that if
a time, it helps us be more efficient, and we can pass those savings on to Rachlin says he settled on the idea for maintenance agreements when
the homeowners.” but at least you don’t pick up toilets if they’re all in one spot,” he explains. “I probably spent a little educated, customers will follow an HVAC contractor tried to sell him a maintenance plan on a new system in you’re educated and you
bit extra labor, but at least you don’t have to send somebody with a map to
up with service intervals. his home. “I figured if they can do it, why can’t we?” he says. know it needs oil changed at certain
coMMon-cents strategy
have to send somebody go to this campground, get these six, go to another campground, get these
We provide
1996. They feel but the bulk banks, along with six to eight point,” he says. “They can see that with a maintenance
searching for confident
records. they’ll retain the work as long as they provide good 574/892-5151 866/457-5425 www.satelliteindustries.com just incurred
single-axle dump atruck,
major expense,
a 25-ton trailer a byOwner
likemade EagerJeff RachlinTrailers, a 25-
Beaver
Theatcompany
placed the four also relies
corners of on
the afacility.
2007 Volvo tri-axle
The crew dump
placed thetruck,
ACSI atrailers
Mack contract, they don’t have to worry about that any more. It’s as at a time, the cloud makes information management much easier and
service“With
and a5,000
reasonable price.
customers, and sometimes working on 10 to 20 accounts www.ameri-can.com www.mckeetechnologies.com (See ad page 27)
ton system replacement,
trailer made by Rogers or Brothers
heard someone
Corp., a 2011 (right) prepares
PC 160 to
excavator made by
single-axle dump
near the stage fortruck, a 25-ton trailer
the performers and themade by EagerEngineering
Ameri-Can Beaver Trailers, a 25-
trailer in close to flush and forget as you can be.” (See ad page 46) convenient,” he concludes. “I used to figure that if you could access any inspect a septic
at a time, the cloud makes information management much easier and else’s story
Komatsu Ltd., aofCT322
problems uncovered
compact track in a made
loader by Deere & Co., a 420D
ton
thetrailer made by Rogers
food court/beer garden,Brothers Corp.,
along with theaurinal
2011 PC 160 excavator made by
unit. It also helps that consumers are becoming more aware Lely Manufacturing, Inc. Workmate/FMI Truck information within two minutes, you were pretty efficient. (Cloud computing) tank as vacuum
convenient,” he concludes. “I used to figure that if you could access any time-of-sale septic system inspection.
the Main withinevent Komatsu Ltd., a CT322 compact track stations
loader made 800/334-2763 PolyPortables, Inc. Sales & Service knocks it down to literally seconds, depending on the Internet speed.” backhoe/loader manufactured by Caterpillar Inc.truck and a 2012
operator DaveE35 compact
information two minutes, you were pretty efficient. (Cloud computing) Thirty units and six hand-wash were by Deere &
arranged inCo.,
twoabanks
420D of the importance of septic system management, especially
www.lelyus.com 800/241-7951 800/927-8750
backhoe/loader manufactured excavator “Th e bottom
made by Bobcat line Co. is that Wilkerson evacu-
knocks
In the it down
early to’90s,
literally
when seconds,
Sweetdepending
Home cameon theup
Internet
with speed.”
an idea to help at a smaller, adjacent venue. byTheCaterpillar
rest of theInc. and a 2012
inventory wasE35takencompact
to 23 as more municipalities and/or states require septic system www.polyportables.com www.fmitrucks.com
excavator madeThirteen
by Bobcat Co.were rented to individual campsites. inspections before a home is sold. (See ad page 33) maintenance is cheaper compared to ates the contents.
fund civic projects, this little town asked a big star to perform at their first campgrounds. units (continued)
(continued) replacing a system,” Rachlin says. “If we
(continued)
replace a system during a real-estate transaction, the buyer
sees what the seller is going through – it’s a great teaching
point,” he says. “They can see that with a maintenance
Reprinted with permission from PRO™ / February 2013 / © 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
contract, they don’t have to worry about that any more. It’s as
close to flush and forget as you can be.”
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
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cessible. Trailer and accessories included. tank, Masport pump. .............. $25,000
For pictures go to www.candsshowers.com. 2016 Acro Vacuum Trailer: Stainless steel Contact Jeff 270-678-1970, KY 1991 Ford LN9000: 425 CAT, 8LL trans,
712-428-6143 or cell 712-880-1250. (PBM) 6,000 gallon, DOT certified double conical or Bottsplumbing@scrtc.com P01 4,800-gallon vac tank, Battioni vac pump,
with air-ride suspension. Aluminum wheels Dietrich knife system. $20,000 OBO. Tim
New 4-stall shower trailer and new 4-sta- all positions, full hose trays, OSHA walkways 309-275-7070 (P01)
tion shower combination trailer available and railings. Vacuum pump option either hy-
now! Call National Restroom Trailers for pric- draulic or self-contained. KLM Rentals, Inc. 1998 Ford septic truck with 3,500-gallon car-
ing. 877-727-3621 ext 101. Buy now, avoid 617-909-9044 (PBM) bon-steel vacuum tank. CAT 350hp with Fuller
the mfg. delays in 2018. Save big on 2017 8-speed transmission. Rebuilt Presvac PV750
model and receive the year-end tax credit. vacuum pump. Ready for work. $37,500.
Pumper
877-727-3621 ext 101. (P01) KLM Rentals Inc. 617-909-9044 (PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
TANKS
T&T Tools, Probes, Hooks: Probes feature VACUUM LOADERS 1999 Peterbilt 378 triaxle with a Presvac
steel shafts with threaded and hardened tips. Powervac 5300, 3,250-gallon carbon steel,
The insulated Mighty Probe™ tested to DOT, industrial vacuum loader. (Stock# 4387V)
50,000 volts. Top Poppers™ open manhole www.VacuumSalesInc.com (888) VAC-
covers easily. Free catalog. www.TandT UNIT (822-8648) (PBM)
tools.com. Phone 800-521-6893. (PBM)
Pumper
$12,500. Also: Low-price, plug-and-play 1999 International Guzzler vacuum
pumps -- Masport, Fruitland, Jurop, NVE. excavator: Totally refurbished, purchased
Call 269-751-5167, MI PBM new for Big Dig Project. 27" blower, CAT
Imperial Vacuum Trailers: In stock, engine, auto remote. Special noise-sup-
AVERAGE MONTHLY
6,000- and 6,300-gallon aluminum single-
pression equipment. Tri-axle. High-pres- CIRCULATION
compartment Imperial vacuum trailers.
Call Kyle
sure wash-down system - 300-gallon
water tank. $79,500 OBO. Also available REACHES
23,000+
800-558-2945 Ext. 424 PBM
1997 Ford Guzzler vacuum excavator -
same features as 1999 International.
2002 Acro 7,000-gallon vacuum trailer with
Fruitland 500 vac pump. Ready to work.
No washdown system. $79,500 OBO.
617-212-0162, MA P01
READERS!
$35,000 OBO. Call 419-358-1936 or email
basi_mm@yahoo.com (P01)
Very good, used, late-model vacuum
truck tanks. Over a dozen 110 bbl. J&J 2012 Dragon 5,460-gallon carbon-steel
and Dragon tanks available. Asking
$7,500 each with pumps. Tank and truck
vacuum tank trailer. (Stock# 3901C) www.
VacuumSalesInc.com (888) VAC-UNIT
FILL a job opening
packages are also available. Located in
Throop, PA.
(822-8648) (PBM)
BID OUTan upcoming job
Call Bill 570-347-5125 P01
ANNOUNCE
contracted services offered
Vacuum Tanks - New: Sizes from 1,000-
4,300 gallons. All complete! Delivery avail-
SUBMIT YOUR SELL used equipment
able. www.JEagleTanks.com. Contact
Jerry: JEagleTanks@yahoo.com or 800- CLASSIFIED AD OBTAIN a position wanted
721-2774. (PBM)
ONLINE at FINd IT
www.pumper.com
CLASSIFIEDS!
150-gallon, heavy-duty steel tank. Was used
IN THE
R E G I S T E R T O D AY A T W W W.W W E T T S H O W. C O M
108 Pumper • January 2018
BOOTH For a Complete Catalog and Pricing
6318
Call 1-800-382-7009
• Risers
• IPEX PVC Ribbed Pipe
• Corrugated Pipe
Tuf-Tite® Riser
Concrete Keepers™
Secured by 6 Vertical and 4 Horizontal Foamed-in Permanent Holds up to 70 lbs of Concrete Water-TITE™ Vertical and
Safety Screws. Screws Included. Polyurethane Gasket. for Added Safety. Joint Horizontal Safety
Screws
MADE
IN THE
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DISTRIBUTION
Septic Pumping
> Carbon Steel
> 4800 US Gallon Tank
> Presvac PV750 Vacuum Pump
…is our Trademark
Prestige
Portable Toilet Service
> Stainless Steel 304 Construction
> Water Tank: 420 US Gallons
> Waste Tank: 420 US Gallons
> Masport HXL3F Vacuum Pump
> 90 CFM @ 15" HG
> DC10 Wash Pump: 40 GPM @ 40 PSI
> Heated Valves And Insulated Cabinets