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Scope: This SOP is used to create Virtual Server on F5 Load Balancer using
WebUI.
This SOP is not used to create Virtual Server on F5 Load Balancer using
CLI mode.
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Necessary approvals has been taken.
F5 Load Balancer Login credentials.
Virtual server IP address & FQDN details, Virtual service pool, Pool
members details
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: Virtual server (VIP) has been created on F5 Load balancer.
Updates in the ticket.
a) On the Main tab of the navigation pane, expand Local Traffic, and click Virtual
Servers. The Virtual Servers screen opens.
. b) On the upper right portion of the screen, click the Create button.
The New Virtual Server screen opens Configure the below settings
Protocol: - As per Requirement select one of the Protocol and available form Drop down menu
In Basic configuration under Resource section add the Service pool
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Necessary approvals has been taken.
F5 Load Balancer Login credentials.
Virtual service pool, Pool members details.
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: Created Server Pool on F5 Load balancer.
Updates in the ticket.
a) On the Main tab of the navigation pane, expand Local Traffic, and click Pools.
The Pools screen opens.
e) Click Finished.
a) On the Main tab of the navigation pane, expand Local Traffic, and click Pools.
The Pools screen opens.
b) In the Members column, click the number shown. This lists the existing members of the
pool.
d) Click on update
To create an iRule
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Necessary approvals has been taken.
F5 Load Balancer Login credentials.
Name, condition, Event & Action details to create I Rule
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: Created I Rule on F5 Load balancer.
Updates in the ticket.
a) On the Main tab of the navigation pane, expand Local Traffic, and click iRules.
The iRules screen opens.
b) In the upper right corner, click Create.
c) In the Name box Type the I rule Name and In the Definition box type the syntax
for your iRule.
d) Click Finished.
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Necessary approvals has been taken.
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: SSL certificate installed on F5 Load balancer.
Updates in the ticket.
Navigate to System > File Management > SSL Certificates List and click Import.
In the Certificate Name box, type a name for the SSL certificate.
In the Certificate Source section, click either Upload File or Paste Text the SSL
certificate (i.e. ssl_certificate.crt, as described in Step 1).
Click Import.
: Configure an SSL Client Profile to use the Intermediate CA Certificate
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Issue has been analyzed.
Necessary approvals has been taken.
F5 Load Balancer Login credentials.
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: Resolution provided to user & issue resolved.
Updates in the ticket.
The following table lists Configuration utility pages where you can check the status of pools,
pool members, and nodes:
You can use below commands for trouble shooting various F5 Load Balancer issues.
Show sys version view system version and hotfix summary information
show sys – General system configuration
show sys license - View license information
show net arp – shows the F5s arp table
show sys cpu - CPU statistics of system overall performance and on management hosts.
show net route – routing tables and configuration
Scope: Creating servers on F5 Load Balancer.
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Issue has been analyzed.
Necessary approvals has been taken.
Inputs: Service Desk ticket raised and assigned to Network WAN and
Internet Support team.
Controls: Tickets SLAs
Colliers Standard policy.
Outputs: Servers created on F5 Load balancer.
Updates in the ticket.