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Innovative
VISION We are committed to develop continuously and meet
strategic objectives to ensure MAC fulfils its Vision,
To be recognised as a leader in the management of motor Mission and Core Values. Individuals and teams are
vehicle bodily injury insurance. encouraged to challenge existing work practices and
processes through open dialogue and the promotion
of continual training and education.
MISSION Community Minded
CORE VALUES
Financially Responsible
We are committed to prudent financial management
and to the principal objective of the Commission to
Expeditious achieve and maintain sufficient solvency subject to
We are committed to an integrated service delivery of adequate premium levels being determined by the Third
CTP insurance management to ensure that people with Party Premiums Committee and allowed by the Minister.
a valid claim are able to access prompt and appropriate
compensation. Work/Life Balance
We will create a working environment that balances
Equitable the commercial objectives of the organisation with
We are committed to maintaining a balance between the needs of employees, consistent with generally
the interests of motorists and injured persons, to ensure accepted employment standards.
that Compulsory Third Party (CTP) insurance remains
affordable and the CTP Fund is able to pay appropriate Compliance
levels of compensation. Our intent is to comply withMotor
the Accident
Commission Act 1992 and Charter, together with other
legislative obligations and Ministerial directions.