HOW TO AVAIL OF THE SERVICE

ACTION ON COMPLAINTS OF
VIOLATIONS TO THE NATIONAL AS THE CLIENT,
IT WILL
PERSON(S)
BUILDING CODE STEP
YOU:
THE RESPONSIBLE OFFICE WILL: TAKE
RESPONSIBLE
YOU:
Housing and
ABOUT THE SERVICE
Homesite Regulation
The Office of the Building Official acts on complaints on  Submits a Officer IV
violations or perceived violations to the provisions of the letter of Building Inspector
• Receives and records;
National Building Code located within the jurisdiction of the complaint Engineer IV
• Letter of complaint
City of San Fernando, La Union which may be a nuisance or  Calls the 5 Zoning Officer I
1 • Telephone call
threat to the rights, privacy, health or security of adjoining Office of the minutes Draftsman III
• Walk-in
For more information please contact: property owners or to the City populace as a whole. Building Mechanic I
Engr. Leocadio C. Balanon, Jr., City Engineer Official Engineering Assistant
City Engineering Office The violator is issued Notice of Violation/Stoppage Order and  Walk-in Engineering Aide
Tel. No. (072) 8886901 Local 132; required to comply within 7 days upon receipt of the notice. Administrative Aide VI
For jurisprudence, the violator is given 3 notices and more Laborer II
time to comply/rectify the violation if justified. Housing and
Homesite Regulation
After the 3rd Notice of Violation/Stoppage Order and the violator has not yet complied with the notice or Officer IV
does not show any indications of complying, the Building Official will endorse the case to the City Legal Building Inspector
Officer for appropriate legal actions. Engineer IV
Reports/informs the Building
10 Zoning Officer I
Official regarding the complaints
The complainant will be furnished a copy of the Notice of Violations/Stoppage Orders upon request. minutes Draftsman III
and the details
Mechanic I
Engineering Assistant
WHO MAY AVAIL OF THE SERVICE Engineering Aide
 Any concerned or affected individual Administrative Aide VI
Laborer II
Assigns personnel to conduct
REQUIREMENT 10
verifications/inspections related to Building Official
minutes
 Letter of complaint the complaints
 Telephone call Housing and
 Walk-in Homesite Regulation
Officer IV
Conducts Inspection/verification 1 day Building Inspector
FEE Engineer IV
 Free of Service Engineer III
Engineering Assistant
Housing and
If there is no violations:
SCHEDULE OF SERVICE AVAILABILITY Homesite Regulation
Officer IV
 Prepares/submits report of
Monday to Friday; 8:00 AM to 5:00 PM 2 Acknowledge 1 day Building Inspector
findings
Engineer IV
 Informs complainant that there Engineer III
is no violation
Engineering Assistant
Housing and
Submits report to the Building 5 Homesite Regulation
Official minutes Officer IV
Building Inspector

1
 Engineer IV
Engineer III
Engineering Assistant
5
Read the report Building Official
minutes
Housing and
Homesite Regulation
Officer IV
Building Inspector
If there are violations:
Engineer IV
30
Zoning Officer I
Prepares Notice of Violation/ minutes
Draftsman III
Stoppage Order
Engineering Assistant
Engineering Aide
Administrative Aide VI
Laborer II
Housing and
Homesite Regulation
Officer IV
Building Inspector
Submits the Notice of Violation/ Engineer IV
5
Stoppage Order to the Building Zoning Officer I
minutes
Official Draftsman III
Engineering Assistant
Engineering Aide
Administrative Aide VI
Laborer II
Reviews and signs the Notice of 10
Building Official
Violation/Stoppage Order minutes
Housing and
Homesite Regulation
Complainant
Officer IV
receives copy
Building Inspector
of the Notice
Delivers the Notice of Engineer IV
3 of Violation/ 2 days
Violation/Stoppage Order Zoning Officer I
Stoppage
Draftsman III
Order if they
Engineering Assistant
ask
Engineering Aide
Laborer II