A

SYNOPSIS
ON

“A STUDY ON JOB SATISFACTION OF EMPLOYEES IN

PANTALOONS (RETAIL SECTOR) IN CIVIL LINES,
NAGPUR”

SUBMITTED TO
Rashtrasant Tukadoji Maharaj Nagpur University,
Nagpur
In the partial fulfillment for the award of degree of BBA final year

SUBMITTED BY

SHIRSHA A. MESHRAM

UNDER THE SUPERVISION OF

Prof. RICHA KALYANI

Department of Commerce

DADA RAMCHAND BAKHRU SINDHU MAHAVIDYALAYA,

PANCHPAOLI, NAGPUR- 440017.

2017 – 2018
 INDEX

SR. NO. CHAPTER NAME

1 INTRODUCTION

2 COMPANY PROFILE

3 OBJECTIVES OF THE STUDY

4 HYPOTHESIS

5 RESEARCH METHODOLOGY

6 BIBLIOGRAPHY
 INTRODUCTION

The father of scientific management Taylor's (1911) approach to job

satisfaction was based on a most pragmatic & essentially pessimistic
philosophy that man is motivation by money alone. That the workers are
essentially 'stupid & phlegmatic' & that they would be satisfied with work if
they get higher economic benefit from it. But with the passage of time
Taylor's solely monetary approach has been changed to a more humanistic
approach. It has come a long way from a simple explanation based on
money to a more realistic but complex approach to job satisfaction. New
dimensions of knowledge are added every day & with increasing
understanding of new variables & their inter play, the field of job
satisfaction has become difficult to comprehend.

The term Job Satisfaction was brought to limelight by Hoppock

(1935). He reviewed 32 studies on job satisfaction conducted prior to 1933
& observed that job satisfaction is a combination of psychological,
physiological & environmental circumstances that cause a person to say. 'I
am satisfied with my job'. Locke defines job satisfaction as a "pleasurable or
positive emotional state resulting from the appraisal of one's job or job
experiences". To the extent that a person's job fulfils his dominant need &
is consistent with his expectations & values, the job will be satisfying.
 COMPANY PROFILE

Pantaloon Retail (India) Limited is India's leading retailer that operates

multiple retail formats in both the value and lifestyle segment. Pantaloon has
ushered a retail revolution in India and its founder Kishore Biyani is known as
India's "King of Retail". Pantaloon's headquarter is in Mumbai. The company
currently operates over 5 million square feet of retail space and has plans to
increase it to 30 million sq. ft by 2011. Pantaloon has plans to open over 3000
new stores by 2010. Pantaloon's origin can be traced to 1987 when the company
was incorporated as Manz Wear Private Limited. The company launched
Pantaloons trouser, India's first formal trouser brand. In 1992, Pantaloon
launched its IPO. In 1994, The Pantaloon Shoppe - exclusive menswear store in
franchisee format was launched across the country. Pantaloon started
distribution of distribution of branded garments through multi-brand retail
outlets across the nation. In 2001, Big Bazaar, India's first hypermarket chain
was launched. In 2002, Food Bazaar, the supermarket chain was launched. In
2006, Future Capital Holdings, the company's financial arm launched real estate
funds, "Kshitij" and "Horizon" and private equity fund "Indivision". The
company is also planning forays into insurance and consumer credit.

Pantaloons enjoys a loyal customer base of 8.0 million (as of 30 June'17),

which is one of the largest among apparel retailers in the country. It runs its own
four-tier loyalty programme called "Greencard".
 OBJECTIVES OF THE STUDY

1. To know the impact of HR activities in the organizational effectiveness.

2. To find out the actual reasons for job satisfaction and dissatisfaction of workers and
employees.

3. To understand the impact of job satisfaction and dissatisfaction on the company and
employees.

4. To suggest some suitable measures in order to retain the employees in the

organization.

5. To improve the job satisfaction level of employees.

 HYPOTHESIS

1) Job satisfaction level of Pantaloons is same for young age and old age
group of employees.

2) Job satisfaction level of Pantaloons is same among male and female

group of employees.
 RESEARCH METHODOLOGY

Research in common parlance refers to the search for knowledge. It

can be also defined as a scientific and systematic search for pertinent
information on specific topic. Infact, search is an art of scientific
investigation. In simple terms, research means, ‘a careful investigation or
enquiry especially through search for new facts in any branch of knowledge.’

MEANING :-

“The procedures by which researcher goes about their work

of describing, explaining and predicting phenomenon are called
methodology. Methods comprise the procedures used for generating,
collecting and evaluating data. All this means that it is necessary for the
researcher to design his methodology for his problem as the same may
differ from problem to problem”.

Sample Size :-
The sample size is 50 Respondents
Sample Method :-
The sample method is Random Method.
Sampling Technique:

The used convenience sampling technique for selecting the proper

sample.

Sample Area :-

The Sample area is Nagpur City.

 DATA COLLECTION

1. PRIMARY DATA
2. SECONDARY DATA
A research plan was followed for gathering primary data, secondary
data or both.

METHODS OF DATA COLLECTION

PRIMARY DATA :-

Primary data consisted of original information gathered for the

specific purpose. Data was collected from the primary sources i.e.
questionnaire was developed with the help of which personal interview
were carried out. Also along with this I earned out personal interviews with
direct users like contractor and domestic users.

 Internal data about working of HR department gathered from

organization.
 Interview.
 Observation.
 Sufficient data collected through feedback forms by the employees.
SECONDARY DATA

The secondary data are collected from Nagpur city Authorized dealer
of from :-
 Magazines, journals, brochures, etc.
 Website of the company.
 Books.
 Earlier researches on similar topic.
Company Sites:- www.pantaloons.com
 BIBLIOGRAPHY

Preference Books

 Research Methodology ………… C. R. Kothari

 Industrial Relation …………. S. Chand

 Human Resource Management …….…. John Bratton

 Human Resource Management …..…. John Storey

 Industrial relations ……… Mark Bray

Websites

 www.pantaloon.com

 www.wikipedia.com

 www.citehr.com

MAGZINES

 Business India
 Business Today
 Industry 2.0