MUHAMMAD AMMAR ZAHID

Address: House No.356, StreetNo.33,

Sector F11/2, Islamabad,Pakistan
Contact Number: +923345123887
Email: ammarzahid@ymail.com
OBJECTIVE

To be a part of a growth oriented organization with fast evolving environment, where I can apply
my knowledge and technical skills to add value to the organization and enhance the quality of
products.

CORE COMPETENCIES:
❖ Comprehensive knowledge of telecommunications, including ISDN,FDMA, TDMA, CDMA,SONET OSI,
TCP/IP, SS7,GSM,3g Networks
❖ Extensive knowledge of NOC Transmission Fault Performance and Access Management functions
under FCAPS (Fault, Configuration, Accounting, Performance, and Security) framework.
❖ Strong Comprehensive knowledge of Data Communication Transmission/Microwave.
❖ Possess exceptional interpersonal, organizational and communicationskills

EDUCATION
BSc ELECTRICAL ENGINEERING (COMMUNICATION) CGPA 3.37
Riphah International University, Islamabad, Pakistan.
MAJOR COURSES:

❖ RF & MICROWAVEENGINEERING
❖ ANTENNA & WAVEPROPAGATION
❖ WIRELESS &MOBILECOMMUNICATION
❖ DIGITAL COMMUNICATIONSYSTEM

ACADEMIC PROJECTS
FINAL YEAR PROJECT:

AUTOMATED RADAR SPEED DETECTION AND NUMBER PLATE INFORMATION OF CAR

SEMESTER PROJECTS:

❖ EMPLOYER DATABASE SYSTEMS (Introduction to Programming)

❖ AUTOMATED 3 WAY TRAFFIC CONTROL SYSTEMS (Digital LogicDesign)
❖ DESIGN AND FABRICATION OF REMOTE CONTROLLED CAR (Microprocessor Control Based Theory)
❖ DESIGN AND HARDWARE CONTROL SPEED OF MOTOR USING PWM ON MATLAB (Signal &Systems)
 EXPERIENCE
Organization: SPINE Engineering Pvt Ltd
Duration 20th October 2017 to till Present
Designation: Wireless Engineer

❖ Coordination with Logistics, Project Contractors and Field Supervisors regarding the roll out schedules for delivery and installation.
❖ Quick response in sorting out issues raised by the customer related to equipment failures and interfacing with the development team
for quick resolution of defects.
❖ Perform site testing/commissioning, upgrading both software and hardware
❖ Perform functional test on all parameters of evolution link completed microwave links.
❖ Perform Site Acceptance Testing, documentations and processes, including interface with customer Field Engineers.
❖ Reporting to Project Manager regarding updates and progress on site.

Organization: (Horizon Teletech Innovation Pvt Ltd.)

Duration: 11th April 2016 to July 2017
Designation: Network Engineer (Voice)

❖ Monitoring of Call Quality on the basis of ACD, ASR, Latency, Jitter and Packet Loss of voice traffic originated
from VOIP telephony systems.
❖ Providing 24x7 monitoring and reasons tracing of all the faults in network
❖ Monitoring of Inbound and Outbound routes
❖ Troubleshooting and resolving Alarms generated to avoid service disruption and to maximize service availability
❖ Providing Level 1 and Level 2 technical support to distributors/ Retailers
❖ Updating and managing CDR’s, Zone Codes and Tariff’s for different products to ensure profitable error free service
❖ Provisioning of suppliers provided inbound/outbound DTMF routes
❖ Applications/ Software’s used on day to day basis are Digitalk, SIppy, VOS3000, Asterisk and Vicidial
❖ Established good understanding of Codecs, RFC 3261,G-711,H.323
❖ Communications management with multiple carrier of Telco’s Ufone Telenor Mobilink Zong and Nayatel

Organization: Pakistan Telecommunication Company Limited (PTCL)

Duration: 13th August 2015 to 13th October 2015
Designation: Intern Network Operation Center (NOC)

❖ Supervising the network in real time

❖ Alarm Monitoring on NMS
❖ 24/7 First Line of Maintenance
❖ Coordinate with field staff of operations and work with them for issue rectification.
❖ Escalate issues to technical management and till the time issue is resolved.
❖ Raise unresolved issues to relevant level-2 teams of respective domains and follow upwith them till the issue is fixed
❖ Convey the outages (planned and unplanned) to higher management and keep the team updated on major network issues.
❖ Log notable events, update trouble tickets and alarms with required contents (reasons, history etc.) via RCA report where
the information is to be used for outage review meeting.
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