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Amadeus

Airport Baggage Reconciliation


System (BRS)
Take your baggage services to
the next level

© 2016 AirIT, an Amadeus company


Carl Rogers
Head of Solution Design
Passenger Processing Services
Amadeus Airport IT
Introducing Amadeus Airport BRS
_ BRS Overview

_ BRS History

_ BRS Value

© 2016 AirIT, an Amadeus company


_ BRS @ Case Study

_ BRS Future

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BRS: Overview

Moving Baggage Reconciliation


to the Cloud…
Amadeus Airport BRS DCS F

Integrated Altéa DCS and Airport BRS


DCS E

DCS D
Hand Held
Terminal (HHT) DCS C
3G
Altéa
DCS DCS B

&
Baggage
DCS A
Supervisor
Airport
Workstation Any workstation
BRS
with Internet access

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Amadeus Airport BRS DCS F

Integrated Altéa DCS and Airport BRS


DCS E

DCS D
Hand Held
Terminal (HHT) DCS C
3G
Altéa
DCS DCS B

&
Baggage
DCS A
Supervisor
Airport
Workstation Any workstation
BRS
with Internet access

Airport Baggage
Sortation System
Message
Distribution
System
(MDS)

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No Local Servers
Amadeus Airport BRS DCS F

Integrated Altéa DCS and Airport BRS


DCS E
Industry Standard Secure communication via
Devices (COTS) any Wi-Fi/3G connection DCS D
Hand Held
Terminal (HHT) DCS C
3G
Altéa
Industry Standard DCS DCS B
Compliant
&
Baggage
DCS A
Supervisor
Airport
Workstation Any workstation
BRS
with Internet access
Support for 3rd party DCS

Supervisor access via Centrally managed


Web User Interface application – instant
access to latest 100% reconciliation
functionality between Altéa DCS and
BRS with shared database

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BRS Architecture

© 2016 AirIT, an Amadeus company


- Airport Connectivity
- GSM Connectivity
- Amadeus Extranet Connectivity
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Standards Compliance
Industry compliant BRS solution for Airports, Airlines and Ground Handlers

ICAO Annex 17

IATA RP1745

© 2016 AirIT, an Amadeus company


IATA RP1800

Before the end of


IATA RP753 2016

Page 8
_ “IATA members shall maintain an
accurate inventory of baggage by
monitoring the acquisition and
delivery of baggage”.

_ IATA members shall be able to:


• demonstrate delivery of baggage when
custody changes
• demonstrate acquisition of baggage
when custody changes

© 2016 AirIT, an Amadeus company


• provide an inventory of bags upon
departure of a flight
• and be capable of exchanging these
events with other airlines as needed

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BRS: Functionality

User Interface Examples


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Shift Summary

© 2016 AirIT, an Amadeus company


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Shift Summary: Alert

© 2016 AirIT, an Amadeus company


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Create New Flight

© 2016 AirIT, an Amadeus company


Flight Information Screen

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Menus: to access information and lists

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Bag Details

© 2016 AirIT, an Amadeus company


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Bag History

© 2016 AirIT, an Amadeus company


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Containers: Bags Loaded

© 2016 AirIT, an Amadeus company


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Reconciliation Report

© 2016 AirIT, an Amadeus company


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Reports

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Scanner : Bag Screen (Bag ATL)

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Scanner : Bag Screen with errors

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Scanner : ULD Screen

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ULD plus Bag List

© 2016 AirIT, an Amadeus company


BRS: History

We have only just begun …


Avinor

OSL
BGO
FI: KEF CPH

ALA

Erding
INN

NAS: ABJ

BRS Customer Status

Live

2016 Live

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BRS: Value

What does this mean for


Airports, Airlines and Ground Handlers…
Real-time Reconciliation
100% Real Time Reconciliation
Unique integration with Altéa DCS – for Altéa Airlines and Altéa Ground Handlers

_ Single shared source of flight, passenger and


baggage information

_ Single source of aircraft loading compartments


configuration from Altéa FM

© 2016 AirIT, an Amadeus company


_ Continuous visibility of reconciliation status

_ Enables efficient, collaborative processes

_ Reduced communication overheads

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Altéa DCS Airlines: ‘BRS Ready’
Avianca Ecuador LACSA - Lineas Aereas South African Express
2K BR Eva Air HF Air Cote d'ivoire LR OS Austrian Airlines TA TACA International Airlines XZ
(Aerogal) Costarricenses Airways

2N Nextjet BT airBaltic HG Niki LX Swiss OU Croatia Airlines TG Thai Airways YS HOP! Regional

Sun D'Or International Thomas Cook Airlines


2U BW Caribbean Airlines HQ LY El Al OV Estonian Air TL Airnorth ZI Aigle Azur
Airlines Belgium
Linhas Aereas de Mocambique
3X Japan Air Commuter CI China Airlines IE Solomon Airlines Limited MD Air Madagascar OZ Asiana Airlines TM 123 and counting!
LAM
Transportes Aereos de
4D Air Sinai CL Lufthansa Cityline JC JAL Express ME Middle East Airlines PZ TP TAP Portugal
Mercosur

4I Izair CX Cathay Pacific JF Jet Asia Airways MI Silkair Q8 Trans Air Congo (TAC) TS Air Transat

4T Belair D8 Norwegian Air International JJ TAM Linhas Aereas MJ Mihin Lanka QF Qantas TU Tunisair

4Z South African Airlink DB HOP! Brit Air JL Japan Airlines MK Air Mauritius QR Qatar Airways TX Air Caraibes

Braathens Regional
9K Cape Air DC K5 SeaPort Airlines MR Hunnu Air RC Atlantic Airways U6 Ural Airlines
(Golden Air)
Condor (Thomas Cook
A3 Aegean Airlines DE KA Dragonair MS Egyptair RJ Royal Jordanian Airlines UG Tunisair Express
Germany)

A5 Hop! DK Thomas Cook Airlines KC Air Astana MT Thomas Cook Airlines UK S4 SATA International UK Vistara (Tata SIA Airlines)

AB Air Berlin DY Norwegian KE Korean Air NC Cobham Aviation Services SA South African Airways UL SriLankan Airlines

AE Mandarin Airlines EC Openskies KL KLM Royal Dutch Airlines NF Air Vanuatu SB Air Calin UU Air Austral

AF Air France EW Eurowings KQ Kenya Airways NH All Nippon Airways SK SAS Scandinavian Airlines UX Air Europa

Equatorial Congo Airlines


AT Royal Air Maroc FB Bulgaria Air LC NP Nile Air SN Brussels Airlines V0 Conviasa
(ECAIR)

AV Avianca FI Icelandair LG Luxair NT Binter Canarias SP SATA Air Acores WA KLM CityHopper

AY Finnair FJ Fiji Airways (Air Pacific) LH Lufthansa NU Japan Transocean Air SQ Singapore Airlines WF Wideroe Flyveselskap

B7 Uni Airways GA Garuda Indonesia LJ JinAir O6 Avianca Brasil (Oceanair) SS Corsair WN Southwest Airlines

BA British Airways GL Air Greenland LN Libyan Airlines OA Olympic Air SV Saudia XK Air Corsica

BI Royal Brunei Airlines GU Aviateca LO LOT Polish Airlines OK Czech Airlines CSA T0 Taca Peru XM J-Air
… to become
‘BRS ready’
Reduced Messaging Costs
Amadeus Airport BRS DCS F

Integrated Altéa DCS and Airport BRS


DCS E

DCS D
Hand Held
Terminal (HHT) DCS C
3G
Altéa
DCS DCS B

&
Baggage
DCS A
Supervisor
Airport
Workstation Any workstation
BRS
with Internet access

Airport Baggage
Sortation System
Message
Distribution
System
(MDS)

Page 33
Traditional Baggage Processing Ecosystem
Typical Message Flows for Passenger Bag Processing
Passenger Check’s in
1 Baggage source message (BSM) sent
BSM message redistributed 1 1
BSM BSM
3 messages sent per bag Airport
Baggage
Sortation
System

Airline
Message
Departure
Distribution
Control
System
System
(MDS) 1
(DCS)
BSM

Airport
Baggage
Reconciliation
System

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Traditional Baggage Processing Ecosystem
Typical Message Flows for Passenger Bag Processing
Passenger Check’s in
1 Baggage source message (BSM) sent
BSM message redistributed 1 1
BSM BSM
3 messages sent per bag Airport
Baggage
Baggage sortation 2 2 Sortation
2
BPM BPM System
Baggage process message (BPM)
received
BPM redistributed Airline
Message
Departure
2 messages sent per bag Control
Distribution
System
System
(MDS) 1
(DCS)
BSM

Airport
Baggage
Reconciliation
System

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Traditional Baggage Processing Ecosystem
Typical Message Flows for Passenger Bag Processing
Passenger Check’s in
1 Baggage source message (BSM) sent
BSM message redistributed 1 1
BSM BSM
3 messages sent per bag Airport
Baggage
Baggage sortation 2 2 Sortation
2
BPM BPM System
Baggage process message (BPM)
received
BPM redistributed Airline
Message
Departure
2 messages sent per bag Control
Distribution
System
Baggage scanned System
(MDS) 1
3 (DCS)
Baggage process message (BPM) BSM
received
BPM redistributed Airport
3 3
BPM BPM Baggage
2 messages sent per bag Reconciliation
System

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Traditional Baggage Processing Ecosystem
Typical Message Flows for Passenger Bag Processing
Passenger Check’s in
1 Baggage source message (BSM) sent
BSM message redistributed 1 1
BSM BSM
3 messages sent per bag Airport
Baggage
Baggage sortation 2 2 Sortation
2
BPM BPM System
Baggage process message (BPM)
received
BPM redistributed Airline
Message
Departure
2 messages sent per bag Control
Distribution
System
Baggage scanned System
(MDS) 1
3 (DCS)
Baggage process message (BPM) BSM
received
BPM redistributed Airport
3 3
BPM BPM Baggage
2 messages sent per bag Reconciliation
System
Passenger Fail to Board 4 4
4 Baggage Unload Message (BUM) sent BUM BUM
BUM message redistributed

2 messages sent per bag


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Amadeus Airport BRS integration with Altéa DCS
Reduced Message Flows between Altéa Carriers and Amadeus Airport BRS
Passenger Check’s in
1
Amadeus
Baggage source message (BSM) sent
Altéa 1
BSM message redistributed 1
Airline BSM BSM
2 messages sent per bag Departure Airport
Control Baggage
Baggage sortation System 2 2 Sortation
2 (DCS) BPM BPM System
Baggage process message (BPM)
received
BPM redistributed
Message
2 messages sent per bag Distribution
System
Baggage scanned (MDS)
3 Baggage process message (BPM)
received
BPM redistributed
Amadeus
0 messages sent per bag Airport BRS

Passenger Fail to Board


4 Baggage Unload Message (BUM) sent
BUM message redistributed

0 messages sent per bag


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Messaging Cost Savings
Cost savings realised by Amadeus Airport BRS
Passenger Check’s in Traditional BRS Amadeus Airport BRS
1 Baggage source message (BSM) sent
BSM message redistributed 3 messages sent per bag 2 messages sent per bag
Baggage sortation
2 Baggage process message (BPM)
received
BPM redistributed 2 messages sent per bag 2 messages sent per bag

Baggage scanned
3 Baggage process message (BPM)
received
BPM redistributed 2 messages sent per bag 0 messages sent per bag
7 messages sent per bag 4 messages sent per bag

10 million bags – 30% Altéa Carriers: 70 million messages 61 million messages

Messaging Costs @ $0.01 per message: $700,000 $610,000

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Centrally Hosted Service
Altéa products are integrated and maintained as
part of the solution.
No upgrade hidden costs. Handlers log-in every
day to the latest version.

No local server infrastructure to purchase,


maintain and support, easy deployment and service
scalability.

No technical expertise required on-site.


No long upgrade waiting periods.

Multi-airport deployment from central source


with same version across all sites.
Community based solution - requirements
approved by the community are added to the
roadmap and made available to all members
Key Solution Benefits
Amadeus Airport BRS for Airports, Airlines and Ground Handlers

Single shared database with Altéa Continuous reconciliation with Altéa


DCS DCS

Reduced Messaging Costs Industry Standards Compliance

Scalability and ubiquitous access Commercial off-the-shelf hardware

Single Platform - Rapid application Reduced airport infrastructure costs


deployment and complexity

Service resilience and business Improved environmental


continuity sustainability

Page 42
BRS: Case Study
Amadeus ground-breaking baggage
reconciliation for Icelandair
“We have realized a remarkable vision with Amadeus’
baggage technology: not only will we save on the
heavy costs of complex teletype messaging
technology, but will gain baggage handling
accuracy thanks to its full automation and real-time
processing. The repercussions will be immediately felt
by all stakeholders in our hub, including passengers,
who can expect an improvement in punctuality and
quicker baggage delivery, while ground handlers will
have a much more efficient and user-friendly system –
it’s a win-win for all.”

Ástþór Ingason
Vice President, Ground Operations at Icelandair
BRS

The future …
Standards Compliance
Industry compliant BRS solution for Airports, Airlines and Ground Handlers

ICAO Annex 17

IATA RP1745

© 2016 AirIT, an Amadeus company


IATA RP1800
June 2018

Before the end of


IATA RP753 2016

Page 46
BRS

We have only just begun…


Let’s shape the future of travel

© 2016 AirIT, an Amadeus company


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