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The early use of multimedia was largely for off line training & education using interactive video disk and
standalone players .Here we have further application in multimedia in the real.

1.1MUTIMEDIA AND THE SINGLE USER:-The use of multimedia was largely confined to standalone
implementation of two kinds of commercial application, computer based training and kiosks –a short hand way
of referring to point of information and point of sale.


Multimedia has been used for some years to enhance CBI system for off line training , the system whereby
user leave their jobs for a day or week in order to train on a dedicated system . eg American airlines. It has
used a multimedia system to train its flight attendants at forth, worth ,taxes. we have much interest in the
use of multimedia for just in time training.

KIOSKS:- Multimedia kiosks ,which provide details of product services have already been installed in shops
,museums and public concourse. For e.g at railway station

BUSINESS PRESENTATION PACKAGE:-Business presentation currently use 35 mm slides or foils for

overhead projector use video music ,graphics and animation improves the impact and effeteness of the scales
presentation make it more professional and helps to present consistent image qualities.

FORMATION ACCESS:-User will be able to access information that is stored in multimedia database on optical
disk. By the end of decade most desktop will have access to such a driver, either locally or over the network. Most
CD ROMs for business use are still mainly text.


Advance in wide area networking ,especially broadband technologies

and ISDN ,will already support some business application such as image transfer and video conferencing..

I. JUST IN TIME TRAINING:-Standalone application usually require staff to be absent from their desks
for long periods. For example-developed a four day self-study course on CD ROMs for its staff that is
presently offered off site. JIT training will enhance these existing help facilities with photo graphs, audio
and video clips.
II. NEW RETAIL APPLICATION:- Existing standalone POI &POS application are difficult to maintain
.when combined with the use of smart cards, business can be closed at the kiosks without the need for
trained staff. For banks in particular the automation of customer service facilities allows them to
eliminate jobs, thus achieving annual cost saving.
III. BROADBAND APPLICATION:-Some highly networked multimedia application have already been
developed as a part of broadband trails. Collage and Cambridge university ,allowing different research
group to pool their areas of expertise.
IV. VEDIO CONFERENCING:- the introduction of video PCs will create opportunities few new application
in the office. Multimedia play an important part in software that supports such co-operative working
known as group-ware.
V. Multimedia in the home:- Multimedia will play an important part in the software that support such co-
operative working ,known as groupware. These will be able to decode signal from satellites to support
application such as interactive home shopping.

The multimedia helps us in training field &
Education field like:-
I. Training in on the job technical skills take place at our near
the workplace.
II. Training is on the job interpersonal at or near the
III. Opening learning covers training away from the working
IV. In training the trainers keeps trainer to understand the

Some were developed by in- house teams, which other were commissioned from
specialist companies. In this field ,we use multimedia in training.

a) COST BENEFITS:- It reducing the amount of time for which staff are away from their desks. It is
benefits for us ,so we use this multimedia in training.
b) QUALITATIVE BENEFITS:-It addition to the economic benefits just describe interactive multimedia
training system may provide other benefits.
c) PROBLEMS:- Developing an interactive multimedia training application in the house is an expensive
business cost is also high.
d) DANISH STATE RAILWAY(DSB):- DSBs consultative service for interactive media(COSIM) was
responsible for the developed of a training program.
The training program is organized into five modules that cover:-
1) Individual components of the ATC system.
2) Train data input panel and cap signal.
3) Simulation driving.
4) Practical test deriving on lines equipped with ATC.
5) Multimedia choice final ATC certification.

A further benefit is the overall improvement in the quality the training received.

We use this system now a days. The national council for
education technology used this system. American schools used this
system because this is avoiding the expense and complexity of the
European system.
Distance learning reverses the
normal approach to training.
Distance learning course are
based on text, supported by wide
range of other media, audio, radio.

THE MULTIMEDIA TELESCHOOL:- Multimedia teleshop for European personnel development ,whose aim to
develop a large ,complex & realistic scenario for the application of advanced telecommunication technologies in
corporate training.


1) A direct communication between the tutor’s computers and

that of the student for interactive remote tutoring.
2) Remote distance control of local resources such as CD-ROM
on end user machine.
two types of systems-
I. POI (point of information)
II. POS (point of sale)
2) BENEFITS:-They must reduce
cost, increase flexibility and
improve levels of series. They can
extend the product offered
&provide faster and more
convenient service.
3) PROBLEMS:-There have been
high failure rates in the past
amongst retailers who have tried
multimedia system.
1. POINT OF INFORMATION SYSTEMS:-POI system are used to inform public facilities offered by
organization such as art galleries ,museums, parks etc. This system is located in traditional channels
located in the reception area of company officer etc. Visitors can be offered information about the
company and its products and services.
I. MUSEUMS AND GALLERIES:-Addition of multimedia features, POI system have been developed to
provide public access to some of this information.

MUSEO AMPARO:-Muse ampere near Mexico city has installed a self-guided tour of its artifacts which
combines audio ,video, scanned images and text.

II. TOURISM:-Story boards and audiovisual techniques are currently used to present information to
tourists office of public works heritage guide office of public works in Cleland commissioned a heritage
guide for visitors.

Electronic point of sale systems ,linked to a store’s order processing

& stock control systems. EPOS systems are used by the retailers. Audio & video can be used to enhance the
POS system.
a) RETAIL INFORMATION SYSTEM:- Information system describe products
and services ,explain the benefits offered, show how they can be used, assist
customer in making a choice and print out product and price information.

ZASSUUI:-In the UK, one of the first multimedia information was Zauussi’s satellite .They have simple menu
controlled by 10 large buttons. They are then recommended products options, dimension and colors & further
information about Zassuui.

SEARS CHILDREN WEAR:-In UK sears children wear has developed a generic framework called the
Electronic sear store(TESS)that provides design guidelines for screen layout, image size. In addition to assisting
the buying teams, it can also be used to fine tune the system itself.

b) TRANSACTIONAL SYSTEMS:- Point –of –sale system print receipts,

process orders, update the host system, notify the distribution departments and
arrange delivery.


ONE OF THE BEST known transactional point-of-sale system is that developed for
florsheim shoes in USA. The system which is based on interactive video disk with touch screen keyboard and card

HOME VISION:- Home vision has been developed on PS/2S with a touch screen using BM’s audio visual
connection. The average no of customers visits needed to select a property.

All the POI systems contains the same material linking the kiosks by
a network is the obvious solution to this problem.

WIGWAM:-Wigwam has developed an integrated information services that will provide estate agents with point-
of-sale, front office and management information system.

BANCA POPOLARE DI BERGAMO:- Banks and building societies already use networks of automated teller
machines that customer access by using a plastic cards.

 THE MULTIMEDIA OFFICE:- Multimedia is very useful In office works.

a) MULTIMEDIA IN THE OFFICE:-Multimedia data types can be used to

enhance a wide range of office applications in the future. Eg-voice
annotation, photographs and video clips
a) ACCESSING INFORMATION:- Now data the multimedia support in
separate data base for records, texts and images.
b) HOLDING MEETINGS:- Conventional video conferencing
organization ,staff are often graphically dispersed. That system can
be used to reduce travelling time and cost.
c) SENDING MESSAGE:- There is need to enhance the electronic mail
system to support the transmission of document that contain
multimedia data type.
d) CREATING DOCUMENTS:-Document are outward and visible
signs by which modern knowledge worker define their output.
b) PROJECT MANAGEMENT:- Project manager might consider the
development of general purpose tool kit that will use hyper media and
multimedia to support decision making and planning.
 The automation of decision support methodologies by allowing a range of algorithm to be incorporated
including customized ones.
 Display of methodological frame work as 2-D or 3-D graphs perhaps using animation.
 Tutoring and online assistance
 COLLABORATING COMPUTING:-Video conferencing systems are
available for larger meetings enabling participants at different locations.
 TEAM WORK STATION:-The TWS project is intended to provide an open
shared workspace for real time distributed project.
BERKAPS:- Berkaps has been developed by telematics services GMPH. This
system supports and manages multimedia conferences.
c) ELECTRONIC MAIL:- Electronic mail was developed for transfer of
unformatted alphanumeric and text based data. Multimedia conferencing and
mail system where an active research area throughout the 1980.
d) DECISION SUPPORT AND HYPER TEXT:-There may be a general method
for taking such unstructured problem with multiple conflicting goals.
 MULTIMEDIA IN HOME:-Multimedia is useful in our home place
i. Do consumers really want multimedia:- Multimedia for the home is the
technology that enables a diverse range of applications . Many of which
may attract comparatively small markets.
A wide and confusing array of products have already been announced
and more will follow these products:-
 CD players
 Set top converters
 Home PCs
 Personnel information devices
 Electronic book
CUSTOMER INTEREST in interacting
multimedia will go to large extend be
shaped by their past and present
experiences with television.
There are currently two models of how
market for network information services
should develop:-
 Direct broadcast to home by satellite services.
 The impetus behind the Clinton gore vision of the information superhighway.
We have many
applications of CD
players .Some of these
 Interactive games
 Photography
 Movies
 Education
interactive can be used to refer to a variety of different systems.
Some application of interactive television follows:-
 Entertainment
 Video on demand
 Games on demand
 Sport
iv. COMMERCIAL SERVICES:- A range of commercial services is already
available over electronic network.eg banks.
 Home shopping
 Advertising

v. EDUCATION & TRAINING:- Training is a natural medium for

education &training. Distance learning is already being merged with
vi. COMMUNICATION:- High level of interactivity will eventually available
customer to communicate with each other over the television network. A
text based communication are a closer prospect.
vii. APPLICATION FOR HOME PCs:- The computer system supplies have
been trying to get into the home market for a long time. The main barrier
to the growth of multimedia on home PCs in now the lack of adequate
network facilities. we have other application like-
 Entertainment
 Office applications
 Information services