Nirahari Gautam

IT Technician - British Gurkha Departmental Store

Abu Dhabi - Email me on Indeed: indeed.com/r/Nirahari-Gautam/43b691afc8fac0be

I am an enthusiastic, hands-on IT professional with more than 2 years' experience in support (2nd and 3rd
line). I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network
infrastructures, and adopt a meticulous approach to ensure the smooth-running of business operations.
Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my
duties wherever relevant.

Willing to relocate: Anywhere

WORK EXPERIENCE

IT Technician

British Gurkha Departmental Store -

January 2015 to Present

• Create, initiate and develop desktop computing environment in an organization.

• Install software programs and applications
• Determine, identify and troubleshoot technical problems relating to software and hardware..
• Execute tests and debug programs.
• Maintain and manage workstations, servers, printers and scanners and other related equipment.

IT Support Technician

Marushin Shitaka Construction Co., Ltd -

March 2014 to December 2015

• Primary duties included installing and configuring Windows Servers.

• Added, maintained and removed objects within Active Directory.
• TCP/IP configuration and administration of IIS for Intranet.
• Implementation of McAfee Antivirus.
• Utilised probe Create, initiate and develop desktop computing environment in an organization. m solving and
troubleshooting abilities to resolve any major issues.
• Create, initiate and develop desktop computing environment in an organization.
• Install software programs and applications
• Determine, identify and troubleshoot technical problems relating to software and hardware
• Install and configure software programs and applications.
• Execute tests and debug programs.
• Maintain and manage workstations, servers, printers and scanners and other related equipment.

EDUCATION

Education Board Nepal

2009 to 2010
SKILLS

It Service Management (3 years), IT Networking,Hardware,webpage

ADDITIONAL INFORMATION

Skills Summary:

• Windows NT, XP, Vista, Windows7

• LAN/WAN technology
• Windows Server […]
• Active Directory and Exchange […]
• MS Office […]
• DNS, DHC, WLAN, VPN
• Sophos, McAfee and other Antivirus Software

Qualifications:
one year Diploma course in Basic/office package /Graphic Designing/Accounting package/Webpage
Designing/Hardware/operator/HTML/DHTML and Networking