1.

Global Meeting of the International Gynecologic Cancer Society will be held in Rio de
Janeiro in 2019.
13th EPNS Congress: 18-21 September 2019, Athens, Greece at the Megaron Athens
International Conference Centre.
2. a) Tillots Pharma UK offers gastrointestinal (GI) healthcare professionals innovative
treatment solutions that can improve patients’ well-being and quality of life. They are
engaged in advancing care and are continuing to build a well-balanced portfolio of
products for the digestive system through there own development activities,
collaborations with third parties and acquisitions.

b) Zibrant

c) Andrew Gilkerson is the Client & Procurement Director for WRG live.

3.

N COMPAN LOCATIO NAME TITLE EMAIL ADDRESS

O Y N

1 TAKEDA KSA Event Cherihane.Alaa@takeda.co

Cherihan m
Manageme
e Alaa nt

2 ABBVIE DUBAI Abboud Regional Abboud.Bijany@abbvie.co

Bijany Director m

3 NOVARTI KSA
S

3. We have to remain calm and explain to them that they are very important to us as
clients and be very quick to solve the problem.

4. You need to offer something your client wants, not just something you think they
need. Prospects must to be able to understand, right away, why they would want it.

5. Dear Mr Gordon,
 Due to the fact that you have delayed the payment of the bill I will notify you that
you will not be honored with the services you deserve.

Thank you for understanding.

Best regards,

John Smith, Director of Eurolink Tours ltd.

6. Dear Teo,

Greetings,

I am coming to London in January to see you;

I want to buy an office space using the HSBC as a financier, tell me if it’s possible due
to the financial situation of the company.

Best regards,

John Smith, Director of Eurolink Tours ltd.

7. In the last 2 years I have been working as a sales customer representative on a

telecommunications company. My responsabilities were: making phone calls to the
clients, renewing free subscriptions for them to any engineering, medical or
hospitality international magazines, verifying information like postal adresses,
emails, job titles, making data bases with new clients.

Qualities: self-motivated, very organized, ambitious

Defects: perfectionist, skeptical.

8. Last year, when a client from England told me that he will make a complaint to the
Uk headquarters, because I called him to early , due to the time zone. He was very
rude and didn’t want to listen any reason. I had to remain calm and try to explain
that my intention was not to disturb him, and also that I was sorry for the
missunderstanding.