What is the difference between Win Vista v/s Win XP

2. What are the security feature in Win Vista over XP

3. What do you understand by - Last Known Good Configuration & System

Restore in the system.

4.If a computer is working slow then what should we do....to fix it

5. What do you mean by VPN Network

6. What do you mean by DNS...

7. What are the security feature in Vista

8. Customer Handling Skills... while troubleshooting the Issue

These are the important technical questions which are generally asked. You just prepare them
and Brush up your skills.

Ur introduction, process u are currently working in,, its details.

Why u wanna leave current company??
y Dell pero??
just general questions and genuine answers.

1. How to find the IP address.

2. How to do the configuration of windows.
3. How to turn around the time of moniter.
4. How to enable & disable the firewall.
5. What is services of HSE.
6. Different command of start, run & winer.
7. How to do the configuration.
8. What is system tray.
9. What is tool bar.
10. How to check the version of internet explorer.
11. How to delete cookies.
12. How to operate a control panel.
13. How to restore the computers.
14. Difference b/w windows & windows vista.
15. Properties of task manager.
16. Shortcut keys.
17. How to format the system.

Q: What is Winsock?
Ans: It’s a command used to flush IP address.

Q: What is phishing?
Ans: These are the duplicate websites which try to prove themselves originals & save
information of customer’s username password & account information with credit card
details.

Q: What is adware?
Ans: Adware are the advertisements pop ups when using internet.

Q: What is spyware?
Ans: These are the websites which try to reach to your username & password of your
banking & general Logins

Q: What is Malware?
Ans: Malware are the combination or spyware & adware, helps getting virus to your
computer.

Q: Which is the latest version of USB?

Ans: 3.2 is the latest one.

Q: How will you help repair your network connections?

Ans: Start – Control panel – internet connection(right click) – click on repair.

Q: What is TCPIP?
Ans: Tranmission control protocol/internet protocol.

Q: What is spool?
Ans: It’s a service of operation system which is used for printing from printer often
called as spooler.

Q: What is IPCONFIG?
Ans: Its used to see the IP Address assigned to your computer address for defaultgateway
address & address of DNS & WINS Server.

Q: What is the latest version of internet explorer?

Ans: Internet explorer 7 & 8. its also called beta version.

Q: what is system restore?

Ans: System Restore helps you restore your computer's system files to an earlier point in
time. It's a way to undo system changes to your computer without affecting your personal
files, such as e-mail, documents, or photos.

Q: What is defragmentation?
Ans: Defragmentation is the process of locating the noncontiguous fragments of data
into which a computer file may be divided as it is stored on a hard disk, and rearranging
the fragments and restoring them into fewer fragments or into the whole file.
Defragmentation reduces data access time and allows storage to be used more efficiently.
Q: What are the two email clients?
Ans: Outlook & Outlook express.

Q: What is control panel?

Ans: electrical device consisting of a flat insulated surface that contains switches and
dials and meters for controlling other electrical devices.

Q: Which is the latest OS (operating system) & the minimum MB of Ram

Required?
Ans: Windows vista. 512 MB

Q: Which is the latest MS Office being used?

Ans: MS office 2007.

Q: What are pixels?

Ans: Pixels are the small Dots/Sq.m on the screen which makes the clarity of the picture.
So if there are more dots there is more clarity & less dots has less clarity.

Q: what are the five important components to run computer?

Ans: There are five main devices without which the computer cannot run & those are
Motherboard, hard-disk, Ram, Processor & SMPS

Q: What is an operating system?

Ans: Operating systems perform basic tasks, such as recognizing input from the
keyboard, sending output to the display screen, keeping track of files and directories on
the disk, and controlling peripheral devices such as disk drives and printers.

Q: What is a browser & kinds of browser?

Ans: A browser is software that accesses and displays pages and files on the web.
Browsers require a connection to the Internet (e.g., through a cable modem, a direct
Ethernet connection, or a modem). Popular web browsers include Firefox, Internet
Explorer, and Safari. Firefox and Safari are available for both Windows and Macintosh
computers. Internet Explorer is no longer being developed for the Macintosh.

Q: What is the function of Ram?

Ans: RAM is defined as Random Access Memory, which means that any byte or section
of the memory can be accessed at any given time Eg; SDRAM or DDR RAM, DDR Ram
is based off of SDRAM, SDRAM stands for Synchronous dynamic random access
memory. It’s a temporary & a volatile memory. Cannot save anything.

Q: What is the function of Rom?

Ans: Reed only memory is a permanent & a non-volatile memory in the computer.
Cannot be edited or be destroyed for eg: BIOS, applications in the computer.

Q: What is configuration of a computer?

Ans: a configuration is an arrangement of functional units according to their nature,
number, and chief characteristics. Often, configuration pertains to the choice of hardware,
software, firmware, and documentation. The configuration affects system function and
performance. Eg; Intel[R] Celeron[R], 1.33 GHz, 192 MB of Ram

Q: What is a motherboard & what are the important devices on the motherboard?
Ans: Motherboard is the brain computer & has all the important components like
Processes, Ram, Rom, BIOS Chipset, Cmos battery (keeps a check on time & date in the
computer even while the computer is switched off), Hard-disk.

Q: What is a boot & what is the blue screen error?

Ans: a computer is to load an operating system into the computer's main memory or
random access memory (RAM). Once the operating system is loaded (and, for example,
on a PC, you see the initial Windows or Mac desktop screen), it's ready for users to run
applications. A blue screen error is related to system hard disk failure or a software issue
such as a virus in computer.

Best of luck.