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Operating Instructions

Digital Cordless Phone


Model No. KX-TGD210
KX-TGD212
KX-TGD213
Digital Cordless Answering System
Model No. KX-TGD220
KX-TGD222
KX-TGD223
KX-TGD224
KX-TGD225
KX-TG443SK
R Model shown is KX-TGD210. KX-TG444SK

Before initial use, see “Getting Started”


on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 47.

For assistance, visit our Web site: http://www.panasonic.com/help for customers


in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

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Table of Contents
Introduction Useful Information
Model composition .......................................3 Voice mail service ......................................35
Accessory information ..................................3 Wall mounting ............................................36
Error messages ..........................................38
Important Information Troubleshooting .........................................39
For your safety .............................................6
FCC and other information .........................44
Important safety instructions ........................7
For best performance ...................................7 Guía Rápida Española
Other information .........................................8 Guía Rápida Española ...............................47
Specifications ...............................................9
Appendix
Getting Started Customer services .....................................51
Setting up ...................................................10 Warranty (For United States and Puerto
Controls ......................................................12 Rico) ...........................................................52
Display icons ..............................................13
Language settings ......................................13
Index
Index...........................................................54
Date and time .............................................13
Recording your greeting message .............14
Other settings .............................................14

Making/Answering Calls
Making calls ...............................................15
Answering calls ..........................................15
Useful features during a call .......................16
Intercom .....................................................17

Phonebook
Phonebook .................................................18
Speed dial ..................................................20

Programming
Menu list .....................................................21
Alarm ..........................................................25
Silent mode ................................................25
Call block ....................................................26
Other programming ....................................27
Registering a unit .......................................27

Caller ID Service
Using Caller ID service ...............................28
Caller list ....................................................28

Answering System
Answering system ......................................30
Turning the answering system on/off .........30
Greeting message ......................................30
Listening to messages ...............................31
Remote operation .......................................32
Answering system settings .........................33

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Introduction

Model composition
n KX-TGD210 series n KX-TGD220 series

R Model shown is KX-TGD212. R Model shown is KX-TGD222.

Base unit Handset


Series Model No.
Part No. Part No. Quantity
KX-TGD210 KX-TGD210 KX-TGD210 KX-TGDA20 1
series KX-TGD212 KX-TGD210 KX-TGDA20 2
KX-TGD213 KX-TGD210 KX-TGDA20 3
KX-TGD220 KX-TGD220 KX-TGD220 KX-TGDA20 1
series KX-TGD222 KX-TGD220 KX-TGDA20 2
KX-TGD223 KX-TGD220 KX-TGDA20 3
KX-TG443SK KX-TGD220 KX-TGDA20 3
KX-TGD224 KX-TGD220 KX-TGDA20 4
KX-TG444SK KX-TGD220 KX-TGDA20 4
KX-TGD225 KX-TGD220 KX-TGDA20 5

Accessory information
Supplied accessories
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
No. Accessory item/
Accessory quantity
Order number
A AC adaptor/ 1 1 1 1 1
PNLV226Z
B Telephone line cord/ 1 1 1 1 1
PQJA10075Z
C Wall mounting adaptor*6 1 1 1 1 1

For assistance, please visit http://www.panasonic.com/help 3

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Introduction
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
No. Accessory item/
Accessory quantity
Order number
D Rechargeable batteries/ 2 4 6 8 10
HHR-4DPA
E Handset cover*7, *8 1 2 3 4 5
F Belt clip*9 1 2 3 4 5
G Charger*10 – 1 2 3 4

*1 KX-TGD210/KX-TGD220
*2 KX-TGD212/KX-TGD222
*3 KX-TGD213/KX-TGD223/KX-TG443SK
*4 KX-TGD224/KX-TG444SK
*5 KX-TGD225
*6 PNKL1001Y3 (Champagne Gold), PNKL1001Y1 (Titanium Black)
*7 The handset cover comes attached to the handset.
*8 PNYNTGDA20NR (Champagne Gold), PNYNTGDA20TR (Titanium Black)
*9 PNKE1054Z4 (Champagne Gold), PNKE1054Z1 (Titanium Black)
*10 PNLC1056ZN (Champagne Gold), PNLC1056ZT (Titanium Black)

A B C D E

F G

4 For assistance, please visit http://www.panasonic.com/help

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Introduction

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 51).

Accessory item Order number


Rechargeable HHR-4DPA*1
batteries R To order, please visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor KX-J66
Range extender KX-TGA405*2

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender

Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system


Handset (optional): KX-TGDA20
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different color
from that of the supplied handsets.

For assistance, please visit http://www.panasonic.com/help 5

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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.92 GHz to 1.93 GHz, and the RF
insulation defect from moisture, etc. transmission power is 115 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact us external RF energy.
at http://www.panasonic.com/contactinfo
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.

6 For assistance, please visit http://www.panasonic.com/help

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Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed. Important safety
– there is a power failure. instructions
When using your product, basic safety
Battery precautions should always be followed to
R We recommend using the batteries noted reduce the risk of fire, electric shock, and
on page 5. USE ONLY rechargeable injury to persons, including the following:
Ni-MH batteries AAA (R03) size. 1. Do not use this product near water for
R Do not mix old and new batteries. example, near a bathtub, washbowl,
R Do not open or mutilate the batteries. kitchen sink, or laundry tub, in a wet
Released electrolyte from the batteries is basement or near a swimming pool.
corrosive and may cause burns or injury to 2. Avoid using a telephone (other than a
the eyes or skin. The electrolyte is toxic and cordless type) during an electrical storm.
may be harmful if swallowed. There may be a remote risk of electric
R Exercise care when handling the batteries. shock from lightning.
Do not allow conductive materials such as 3. Do not use the telephone to report a gas
rings, bracelets, or keys to touch the leak in the vicinity of the leak.
batteries, otherwise a short circuit may 4. Use only the power cord and batteries
cause the batteries and/or the conductive indicated in this manual. Do not dispose of
material to overheat and cause burns. batteries in a fire. They may explode.
R Charge the batteries provided with or Check with local codes for possible special
identified for use with this product only, in disposal instructions.
accordance with the instructions and SAVE THESE INSTRUCTIONS
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger). For best performance
Failure to follow these instructions may
cause the batteries to swell or explode. Base unit location/avoiding noise
Attention: The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
A nickel metal hydride battery that is
TVs, radios, personal computers,
recyclable powers the product you have
wireless devices, or other phones.
purchased.
– facing away from radio frequency
Please call 1-800-8-BATTERY
transmitters, such as external antennas
(1-800-822-8837) for information on how to
of mobile phone cell stations. (Avoid
recycle this battery.
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.

For assistance, please visit http://www.panasonic.com/help 7

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Important Information
R If the reception for a base unit location is
not satisfactory, move the base unit to
Notice for product disposal, transfer,
another location for better reception. or return
R This product can store your private/
Environment confidential information. To protect your
R Keep the product away from electrical noise privacy/confidentiality, we recommend that
generating devices, such as fluorescent you erase information such as phonebook
lamps and motors. or caller list entries from the memory before
R The product should be kept free from you dispose of, transfer, or return the
excessive smoke, dust, high temperature, product.
and vibration.
R The product should not be exposed to Notice
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.

Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
ENERGY STAR
R Do not use benzine, thinner, or any As an ENERGY STAR® Partner, Panasonic
abrasive powder. has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.

8 For assistance, please visit http://www.panasonic.com/help

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Important Information

Specifications
R Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.6 W
Maximum: Approx. 3.2 W
Base unit*2:
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGD210 series: page 3
*2 KX-TGD220 series: page 3

For assistance, please visit http://www.panasonic.com/help 9

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Getting Started

n Charger
Setting up Connect the AC adaptor to the power
outlet.
Connections
n Base unit
Connect the AC adaptor to the unit by 1
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the Battery installation
unit, then to the single-line telephone jack R USE ONLY rechargeable Ni-MH batteries
(RJ11C) until you hear a click. AAA (R03) size (1).
A DSL/ADSL filter (not supplied) is
R Do NOT use Alkaline/Manganese/Ni-Cd
required if you have a DSL/ADSL service.
batteries.
Note: R Confirm correct polarities ( , ).
R Use only the supplied Panasonic AC
adaptor PNLV226.

4
4

5 3
1

R Follow the directions on the display to set


2 up the unit.

10 For assistance, please visit http://www.panasonic.com/help

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Getting Started
R Clean the charge contacts of the handset,
Battery charging base unit, and charger with a soft and dry
Charge for about 7 hours. cloth once a month. Before cleaning the
R Confirm “Charging” is displayed (1). unit, disconnect from power outlets and any
R When the batteries are fully charged, telephone line cords. Clean more often if
“Fully charged” is displayed. the unit is exposed to grease, dust, or high
humidity.
1
Battery level
Icon Battery level
High
Medium
Low
Needs charging.

Empty

Note when setting up Panasonic Ni-MH battery


performance (supplied batteries)
Note for connections
R The AC adaptor must remain connected at Operation Operating time
all times. (It is normal for the adaptor to feel In continuous use 10 hours max.*1
warm during use.)
Not in use (standby) 6 days max.*1
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
*1 If eco mode is on.
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of Note:
the adaptor may cause it to become R Actual battery performance depends on
disconnected. usage and ambient environment.

During a power failure


The unit will not work during a power failure.
Intelligent eco mode
We recommend connecting a corded-type This feature automatically reduces handset
telephone (without AC adaptor) to the same power consumption by suppressing handset
telephone line or to the same telephone line transmission power when the handset is close
jack using a Panasonic T-adaptor (page 5). to the base unit.
R When this feature is activated, is
Note for battery installation displayed.
R Use the supplied rechargeable batteries. R Eco mode is turned off when the clarity
For replacement, we recommend using the booster is activated (page 16).
Panasonic rechargeable batteries noted on
page 5, 7.

Note for battery charging


R It is normal for the handset to feel warm
during charging.
For assistance, please visit http://www.panasonic.com/help 11

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Getting Started
n Control type
Soft keys
Controls The handset features 2 soft keys. By
pressing a soft key, you can select the
Handset feature shown directly above it on the
display.
A
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through
G various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN : View the phonebook entry.
– MEN REDIAL: View the redial list.
H – MCN CID (Caller ID): View the caller list.

B Base unit
I n KX-TGD210 series: page 3
C A B

E J
K
F
L
Charge contacts
M /LOCATORN
R You can locate a misplaced handset
A A by pressing MLOCATORN.
n KX-TGD220 series: page 3
A B C D
B

Belt clip hole


Speaker
M N (TALK)
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHNMCALL WAITN E F G HI
MINTERCOMN Charge contacts
Charge contacts Speaker

12 For assistance, please visit http://www.panasonic.com/help

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Getting Started
MLOCATORN Item Meaning
R You can locate a misplaced handset
Line in Someone is using the line.
by pressing MLOCATORN.
use
MjN/MkN VOL.: (Volume up/down)
MANSWER ON/OFFN
*1 KX-TGD220 series: page 3
ANSWER ON/OFF indicator
M N (PLAY/STOP)
Message indicator
M N (Repeat)
M N (Skip) Language settings
MERASEN
Display language
You can select either “English” or
Display icons “Español” as the display language. The
default setting is “English”.
Handset display items 1 MMENUN#110

Item Meaning
2 MbN: Select the desired setting. a
MSAVEN
Within base unit range
3 MOFFN
Out of base unit range
The line is in use. Voice guidance language
R When flashing:
The call is put on hold. Available for:
R When flashing rapidly: An KX-TGD220 series (page 3)
incoming call is now being
received. You can select either “English” or
Eco mode is on. (page 11) “Español” as the voice guidance language
of the answering system. The default setting is
Z Speakerphone is on. “English”.
(page 15)
1 MMENUN#112
Ringer volume is off.
(page 15) 2 MbN: Select the desired setting.
Silent mode is on. (page 25) 3 MSAVEN a MOFFN

Call sharing mode is off.


(page 24)
Alarm is on. (page 25) Date and time
Handset number 1 MMENUN#101
Battery level 2 Enter the current month, date, and year
by selecting 2 digits for each.
Blocked call (page 26) Example: July 15, 2014
Clarity booster is on. 07 15 14
(page 16) 3 MOKN
In use Answering system is being
used by another handset or the
base unit.*1

For assistance, please visit http://www.panasonic.com/help 13

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Getting Started
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.

Recording your greeting


message
Available for:
KX-TGD220 series (page 3)

You can record your own greeting message


instead of using a pre-recorded greeting
message. See page 30 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN

Other settings
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN#120
2 MbN: Select the desired setting.
3 MSAVEN a MOFFN

14 For assistance, please visit http://www.panasonic.com/help

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Making/Answering Calls
Example: If you need to dial the line access
number “9” when making outside calls with a
Making calls PBX:
1 Lift the handset and dial the phone 1 9 a MDN (Pause)
number. 2 Dial the phone number. a M N
R To correct a digit, press MCLEARN.
Note:
2 M N
R A 3.5 second pause is inserted each time
3 When you finish talking, press MOFFN or you press MDN (Pause) on the handset.
place the handset on the base unit or
charger.

Using the speakerphone Answering calls


1 Dial the phone number and press MZN. 1 Lift the handset and press M N or M N
when the unit rings.
2 When you finish talking, press MOFFN.
Note:
2 When you finish talking, press MOFFN or
place the handset on the base unit or
R To switch back to the receiver, press MZN/ charger.
M N. Any key answer: You can answer the call by
pressing any dial key.
Adjusting the receiver or speaker Auto talk: You can answer calls simply by
volume lifting the handset (page 23).
Temporary handset ringer off: You can turn
Press MDN or MCN repeatedly while talking. the ringer off temporarily by pressing M N.

Making a call using the redial list


Adjusting the handset ringer volume
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.). Press MDN or MCN repeatedly to select the
desired volume while ringing.
1 MEN REDIAL
2 MbN: Select the desired phone number. Adjusting the base unit ringer volume
3 M N
Available for:
KX-TGD220 series (page 3)
Erasing a number in the redial list
Press MjN or MkN repeatedly to select the
1 MEN REDIAL
desired volume.
2 MbN: Select the desired phone number. R To turn the ringer off, press and hold MkN
a MERASEN until the unit beeps.
3 MbN: “Yes” a MSELECTN a MOFFN

Pause (for PBX/long distance service


users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).

For assistance, please visit http://www.panasonic.com/help 15

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Making/Answering Calls
1 Press MCALL WAITN to answer the 2nd
Useful features during a call.

call 2 To switch between calls, press MCALL


WAITN.
Note:
Hold R Please contact your service provider/
1 Press MMENUN during an outside call. telephone company for details and
availability of this service in your area.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M N.
Temporary tone dialing (for
Note:
rotary/pulse service users)
R After holding for 10 minutes, the call is
disconnected. Press * (TONE) before entering access
numbers which require tone dialing.

Mute
Handset clarity booster
1 Press MMUTEN during a call.
This feature can improve sound clarity when
2 To return to the call, press MMUTEN. the handset is used in an area where there
Note: may be interference. During an outside call,
this feature is turned on automatically when
R MMUTEN is a soft key visible on the display necessary.
during a call.
R When this feature is turned on, is
displayed.
Flash
MFLASHN allows you to use the special Call share
features of your host PBX such as transferring
an extension call, or accessing optional You can join an existing outside call.
telephone services. To join the conversation, press M N when
the other unit is on an outside call.
Note:
Note:
R To change the flash time, see page 24.
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
For call waiting or Call Waiting extensions. (3-way conference)
Caller ID service users R To prevent other users from joining your
conversations with outside callers, turn call
To use call waiting or Call Waiting Caller ID, sharing mode off (page 24).
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while Transferring calls, conference
you are already talking on the phone. If you calls
receive a call while on the phone, you will hear
a call waiting tone. Outside calls can be transferred or a
If you subscribe to both Caller ID and Call conference call with an outside party can be
Waiting with Caller ID services, the 2nd made between 2 handsets.
caller’s information is displayed on the 1 During an outside call, press
handset that is in use after you hear the call MINTERCOMN.
waiting tone. When 3 or more handsets are
registered:

16 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 16 2013/12/09 10:59:19


Making/Answering Calls
MbN: Select the desired unit. a MSELECTN 2 When you finish talking, press MOFFN.
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M N to return to the outside
call.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conf.” a MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conf.” a MSELECTN
R To cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.

Intercom
Intercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones.
To answer the call with the handset, press
MOFFN, then press M N.

Making an intercom call


1 MINTERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MSELECTN
2 When you finish talking, press MOFFN.

Answering an intercom call


1 Press MINTERCOMN or M N to answer
the page.

For assistance, please visit http://www.panasonic.com/help 17

TGD2xx_(en_en)_1209_ver.040.pdf 17 2013/12/09 10:59:19


Phonebook
Key Character
Phonebook 8 T U V 8
You can add 100 names (16 characters max.) t u v 8
and phone numbers (24 digits max.) to the 9 W X Y Z 9
phonebook, and assign each phonebook entry
to the desired group. w x y z 9
Important: 0 0
R All entries can be shared by any registered # #
handset.
R To enter another character that is located
on the same dial key, first press MEN to
Adding phonebook entries move the cursor to the next space.
R If you do not press any dial key within 5
1 or MFN a MMENUN seconds after entering a character, the
2 MbN: “Add new entry” a MSELECTN character is fixed and the cursor moves to
the next space.
3 Enter the party’s name. a MOKN
R in the above table represents a single
4 Enter the party’s phone number. a MOKN space.
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN Erasing the character or number
Press MFN or MEN. a MCLEARN
Character table for entering names R Press and hold MCLEARN to erase all
characters or numbers.
While entering characters, you can switch
between uppercase and lowercase by
Storing a redial list number to the
pressing * (A®a).
phonebook
Key Character Phone numbers of up to 24 digits can be
1 & ’ ( ) H , stored in the phonebook.
– . / 1 1 MEN REDIAL
2 A B C 2 2 MbN: Select the desired phone number.
a MSAVEN
a b c 2
3 To store the name, continue from step 3,
3 D E F 3 “Editing entries”, page 19.
d e f 3
4 G H I 4 Storing caller information to the
g h i 4
phonebook
5 J K L 5 1 MCN CID
j k l 5 2 MbN: Select the desired entry.
R To edit the number: MMENUN a MbN:
6 M N O 6
“Edit” a MSELECTN
m n o 6 Press MEDITN repeatedly until the
7 P Q R S 7 phone number is shown in the desired
format. And then, press MSAVEN. Go to
p q r s 7 step 5.
3 MMENUN

18 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 18 2013/12/09 10:59:19


Phonebook
4 MbN: “Save CID” a MSELECTN To search by group
MGROUPN
5 MbN: “Phonebook” a MSELECTN
MbN: Select the desired group. a
6 Continue from step 3, “Editing entries”, MSELECTN
page 19. MbN: Scroll through the phonebook if
necessary.
3 M N
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can Editing entries
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
1 Find the desired entry (page 19).
By assigning different ringer tones for different 2 MMENUN a MbN: “Edit” a MSELECTN
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
3 Edit the name if necessary. a MOKN
Caller ID service. 4 Edit the phone number if necessary. a
MOKN
Changing group names/setting ringer 5 MbN: Select the desired group (page 19).
a MSELECTN 2 times
ID
6 MOFFN
The default group name is “Group 1” to
“Group 9”.
1 or MFN a MMENUN Erasing entries
2 MbN: “Group” a MSELECTN Erasing an entry
3 MbN: Select the desired group. a
1 Find the desired entry (page 19).
MSELECTN
4 To change group names 2 MMENUN a MbN: “Erase” a MSELECTN
MbN: “Group name” a MSELECTN a 3 MbN: “Yes” a MSELECTN
Edit the name (10 characters max.). a 4 MOFFN
MSAVEN
To set group ringer tone
MbN: Select the current setting of the Erasing all entries
group ringer tone. a MSELECTN a MbN: 1 or MFN a MMENUN
Select the desired ringer tone. a MSAVEN
5 MOFFN
2 MbN: “Erase all” a MSELECTN
3 MbN: “Yes” a MSELECTN

Finding and calling from a 4 MbN: “Yes” a MSELECTN

phonebook entry 5 MOFFN

1 or MFN
Chain dial
2 To scroll through all entries
MbN: Select the desired entry. This feature allows you to dial phone numbers
To search by first character in the phonebook while you are on a call. This
Press the dial key (0 to 9, or #) feature can be used, for example, to dial a
which contains the character you are calling card access number or bank account
searching for (page 18). PIN that you have stored in the phonebook,
MbN: Scroll through the phonebook if without having to dial manually.
necessary. 1 During an outside call, press MMENUN.
For assistance, please visit http://www.panasonic.com/help 19

TGD2xx_(en_en)_1209_ver.040.pdf 19 2013/12/09 10:59:19


Phonebook
2 MbN: “Phonebook” a MSELECTN Note:
3 MbN: Select the desired entry. R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
4 Press MCALLN to dial the number. entry does not transfer to the speed dial
Note: key.
R When storing a calling card access number
and your PIN in the phonebook as one Editing an entry
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as 1 Press and hold the desired speed dial key
necessary (page 15). (1 to 9). a MMENUN
R If you have rotary/pulse service, you need 2 MbN: “Edit” a MSELECTN
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing 3 Edit the name if necessary. a MOKN
mode temporarily to tone. When adding 4 Edit the phone number if necessary. a
entries to the phonebook, we recommend MOKN
adding * (TONE) to the beginning of
phone numbers you wish to chain dial 5 MSELECTN a MOFFN
(page 18).
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
Speed dial
2 MbN: “Erase” a MSELECTN
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset. 3 MbN: “Yes” a MSELECTN
4 MOFFN
Adding phone numbers to speed
dial keys Viewing an entry/Making a call
n By entering phone numbers: 1 Press and hold the desired speed dial key
1 Press and hold the desired speed dial (1 to 9).
key (1 to 9). a MADDN 2 To make a call, press M N
2 MbN: “Manual” a MSELECTN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN
5 MSELECTN a MOFFN
n From the shared phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry.
4 MSAVEN a MOFFN

20 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 20 2013/12/09 10:59:19


Programming

Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.

Display menu tree and direct command code table


Main menu: “Phonebook”
Operation Code
Viewing the phonebook entry. #280 19

Main menu: “Caller list”


Operation Code
Viewing the caller list. #213 28

Main menu: “Answering device”*1


Sub-menu 1 Sub-menu 2 Settings Code
Play new msg. – – #323 31
(msg.: message)
Play all msg. – – #324 31
Erase all msg.*2 – – #325 32
Greeting Record greeting*2 – #302 30
Check greeting – #303 31
Pre-recorded*2 – #304 31
(Reset to pre-recorded
greeting)

For assistance, please visit http://www.panasonic.com/help 21

TGD2xx_(en_en)_1209_ver.040.pdf 21 2013/12/09 10:59:19


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings Ring count*2 2-7 rings #211 33
<4 rings>
Toll saver
Recording time*2 1 min #305 34
<3 min>
Greeting only*3
Remote code*2 <111> #306 32
Screen call <On> #310 33
Off
Answer on*2 – – #327 30
Answer off*2 – – #328 30

Main menu: “V.M. access” (V.M.: Voice mail)


Operation Code
Listening to voice mail messages. #330 35

Main menu: “Intercom”


Operation Code
Paging the desired unit. #274 17

Main menu: “Set date & time”


Sub-menu 1 Sub-menu 2 Settings Code
Date and time*2 – – #101 13
Alarm – Once #720 25
Daily
<Off>
Time adjustment*2, *4 – <Caller ID auto> #226 –
Manual

Main menu: “Initial setting”


Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume Off–6 <6> #160 15
Ringer tone*5, *6 <Tone 1> #161 –
Silent mode On #238 25
– On/Off <Off>
Silent mode <11:00 PM/06:00 AM> #237 25
– Start/End

22 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 22 2013/12/09 10:59:19


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set date & time Date and time*2 – #101 13
Alarm Once #720 25
Daily
<Off>
Time adjustment*2, *4 <Caller ID auto> #226 –
Manual
Talking Caller Handset <On> #162 28
ID*1 Off
Base unit*2 On #G162
<Off>
Handset name – – #104 27
Call block*2 – – #217 26
First ring*2 <On> #173 26
Off
Block w/o num*2, *3 On #240 26
(Block calls without <Off>
phone number)
Speed dial – – #261 20
Voice mail Store VM access#*2 – #331 35
(VM: Voice mail)
VM tone detect*2 <On> #332 35
Off
LCD contrast – Level 1–4 <2> #145 –
(Display contrast)
Key tone – <On> #165 –
Off
Caller ID edit – <On> #214 29
(Caller ID number Off
auto edit)
Auto talk*7 – On #200 15
<Off>

For assistance, please visit http://www.panasonic.com/help 23

TGD2xx_(en_en)_1209_ver.040.pdf 23 2013/12/09 10:59:19


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line Set dial mode*2 Pulse #120 14
<Tone>
Set flash time*2, *8 900 ms #121 16
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
Set line mode*2, *9 A #122 –
<B>
Call sharing*2 – <On> #194 16
Off
Registration Register handset – #130 27
Deregistration*3 – #131 27
Change Display <English> #110 13
language Español
Voice prompt*1, *2 <English> #112 13
Español

Main menu: “Customer support”


Operation Code
Displaying customer support Web address. #680 –

*1 KX-TGD220 series: page 3.


*2 If you program these settings using one of the units, you do not need to program the same
item using another unit.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
2). If you select a melody, you cannot distinguish lines by their ringers.
*6 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)
are used with permission of © 2012 Copyrights Vision Inc.
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
24 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 24 2013/12/09 10:59:19


Programming
*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*9 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.

Alarm Silent mode


An alarm sounds at the set time for 3 minutes Silent mode allows you to select a period of
once or daily. Alarm can be set for each time during which the handset and/or base
handset. unit will not ring for outside calls. This feature
Important: is useful for time periods when you do not
want to be disturbed, for example, while
R Make sure the unit’s date and time setting sleeping. Silent mode can be set for each unit.
is correct (page 13).
Important:
1 MMENUN#720
R Make sure the unit’s date and time setting
2 MbN: Select the desired alarm option. a is correct (page 13).
MSELECTN R We recommend turning the base unit ringer
off (page 15) in addition to turning the silent
“Off” Turns alarm off. Go to step 7. mode on.
“Once” An alarm sounds once at the R If you have set the alarm, the alarm sounds
set time. even if the silent mode is turned on.

“Daily” An alarm sounds daily at the


set time. Go to step 4. Turning silent mode on/off
1 MMENUN#238
3 Enter the desired month and date. a
2 MbN: Select the desired setting. a
MOKN
MSAVEN
4 Set the desired time. R If you select “Off”, press MOFFN to
5 *: Select “AM” or “PM”. a MOKN exit.
6 MbN: Select the desired alarm tone. a 3 Enter the desired hour and minute you
MSELECTN wish to start this feature.
R We recommend selecting a different 4 *: Select “AM” or “PM”. a MOKN
ringer tone from the one used for
outside calls.
5 Enter the desired hour and minute you
wish to end this feature.
7 MSELECTN a MOFFN
6 *: Select “AM” or “PM”.
Note:
7 MSAVEN a MOFFN
R To stop the alarm, press MOFFN or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will Changing the start and end time
not sound until the handset is in standby
mode. 1 MMENUN#237
2 Continue from step 3 “Turning silent
mode on/off”, page 25.

For assistance, please visit http://www.panasonic.com/help 25

TGD2xx_(en_en)_1209_ver.040.pdf 25 2013/12/09 10:59:19


Programming
8 MSAVEN a MOFFN
Call block n By entering phone numbers:
This feature allows the unit to reject calls when: 1 MMENUN#217
– the unit receives a call from a phone 2 MMENUN a MbN: “Add” a MSELECTN
number stored in the call block list as
unwanted (“Storing unwanted callers”,
3 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
page 26).
– the unit receives a call without phone 4 MSAVEN a MOFFN
number (“Blocking incoming calls that have
no phone number”, page 26).
When a call is received, the unit rings briefly*1 Blocking incoming calls that
while caller information is being received. If have no phone number
the caller’s phone number matches an entry in
You can reject calls when no phone number is
the call block list, the unit emits no sound to
provided, such as private callers or out of area
the caller, and disconnects the call. (Caller ID
calls.
subscribers only)
*1 This is called first ring. If you do not want 1 MMENUN#240
the first ring to sound, turn this setting to 2 MbN: Select the desired setting. a
“Off” (page 26). MSAVEN a MOFFN
Important:
R Rejected calls are logged in the caller list. Setting the first ring for the call
block list
Storing unwanted callers If you do not want the first ring from a number
You can store up to 60 phone numbers in the on the call block list to sound, turn the first ring
call block list. setting to “Off”. The default setting is “On”.
Important: 1 MMENUN#173
R We recommend storing 10 digits (including 2 MbN: Select the desired setting. a
the area code). If only 7 digits are stored, all MSAVEN a MOFFN
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
Viewing/editing/erasing call
1 MCN CID
block numbers
2 MbN: Select the entry to be blocked. 1 MMENUN#217
R To edit the number: MMENUN a MbN: 2 MbN: Select the desired entry.
“Edit” a MSELECTN R To exit, press MOFFN.
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
3 To edit a number:
MEDITN a Edit the phone number. a
format. And then, press MSAVEN. Go to
MSAVEN a MOFFN
step 5.
To erase a number:
3 MMENUN MERASEN a MbN: “Yes” a MSELECTN
4 MbN: “Save CID” a MSELECTN a MOFFN
5 MbN: “Call block” a MSELECTN Note:
R When editing, press the desired dial key to
6 MbN: “Yes” a MSELECTN
add, MCLEARN to erase.
7 Edit the phone number if necessary (24 R When viewing, “Block w/o num” is
digits max.). displayed if the blocking incoming calls

26 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 26 2013/12/09 10:59:19


Programming
without phone number feature is turned on. 2 Base unit:
To turn the feature off: MERASEN a MCN Press and hold MLOCATORN for about 5
a MSAVEN a MOFFN seconds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
Other programming 3 Handset:
Press MOKN, then wait until a long beep
Changing the handset name sounds.
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful Deregistering a handset
when you make intercom calls between
A handset can cancel its own registration to
handsets. You can also select whether or not
the base unit, or other handsets registered to
the handset name is displayed in standby
the same base unit. This allows the handset to
mode. The default setting is “No”. If you select
end its wireless connection with the system.
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed. 1 MMENUN#131
R All handsets registered to the base unit
1 MMENUN#104 are displayed.
2 Enter the desired name (max. 10 2 MbN: Select the handset you want to
characters; page 18). cancel. a MSELECTN
3 MSAVEN 3 MbN: “Yes” a MSELECTN a MOFFN
4 MbN: Select the desired setting. a
MSELECTN 2 times a MOFFN

Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R See page 5 for information on the available
model.

Registering a handset to the


base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENUN#130

For assistance, please visit http://www.panasonic.com/help 27

TGD2xx_(en_en)_1209_ver.040.pdf 27 2013/12/09 10:59:19


Caller ID Service

Talking Caller ID
Using Caller ID service
Available for:
Important:
KX-TGD220 series (page 3)
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a This feature lets you know who is calling
Caller ID service. Contact your service without looking at the display.
provider/telephone company for details. To use this feature, you must:
– subscribe to a Caller ID service of your
service provider/telephone company.
Caller ID features – turn this feature on (page 23).
When an outside call is being received, the When caller information is received, the
caller information is displayed. handsets and/or base unit announce the
Caller information for the last 50 callers is caller’s name or phone number received from
logged in the caller list from the most recent your service provider/telephone company
call to the oldest. following every ring.
R If the unit cannot receive caller information, The unit announces in English only.
the following is displayed: R Name pronunciation may vary. This feature
– “Out of area”: The caller dials from may not pronounce all names correctly.
an area which does not provide a Caller R Caller ID service has a limit of how many
ID service. characters can be displayed. If the caller’s
– “Private caller”: The caller name is too long, the unit may not be able
requests not to send caller information. to display or announce the entire name.
– “Long distance”: The caller makes a
long distance call. Phonebook name announcement
R If the unit is connected to a PBX system,
caller information may not be properly When caller information is received and it
received. Contact your PBX supplier. matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”. Caller list
Note: Important:
R Even when there are unviewed missed R Make sure the unit’s date and time setting
calls, “Missed call” disappears from the is correct (page 13).
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit Viewing the caller list and calling
or charger. back
– Pressing MOFFN on a handset.
1 MCN CID
Phonebook name display 2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
When caller information is received and it
matches a phone number stored in the 3 To call back, press M N.
phonebook, the stored name in the To exit, press MOFFN.
phonebook is displayed and logged in the
caller list.

28 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 28 2013/12/09 10:59:19


Caller ID Service
Note:
Erasing selected caller
R If the entry has already been viewed or
answered, “ ” is displayed. information
1 MCN CID
Editing a caller’s phone number 2 MbN: Select the desired entry.
You can edit a phone number in the caller list 3 MERASEN a MbN: “Yes” a MSELECTN
by removing its area code and/or the long a MOFFN
distance code “1”.
1 MCN CID
Erasing all caller information
2 MbN: Select the desired entry.
1 MCN CID
3 MMENUN a MbN: “Edit” a MSELECTN
2 MERASEN a MbN: “Yes” a MSELECTN
4 Press MEDITN repeatedly until the phone a MOFFN
number is shown in the desired format.
5 M N
Note:
R The number edited in step 4 will not be
saved in the caller list.

Caller ID number auto edit feature


Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 23). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.
For assistance, please visit http://www.panasonic.com/help 29

TGD2xx_(en_en)_1209_ver.040.pdf 29 2013/12/09 10:59:19


Answering System

Handset
Answering system 1 To turn on:
MMENUN#327
Available for: To turn off:
KX-TGD220 series (page 3) MMENUN#328
The answering system can answer and record 2 MOFFN
calls for you when you are unavailable to Note for base unit and handset:
answer the phone. R When the answering system is turned on,
You can also set the unit to play a greeting the ANSWER ON/OFF indicator on the
message but not to record caller messages by base unit lights up.
selecting “Greeting only” as the recording
time setting (page 34).
Important:
R Make sure the unit’s date and time setting Greeting message
is correct (page 13). When the unit answers a call, a greeting
message is played to callers.
You can use either:
Memory capacity (including your – your own greeting message
greeting message) – a pre-recorded greeting message
The total recording capacity is about 17
minutes. A maximum of 64 messages can be Recording your greeting message
recorded.
Note: 1 MMENUN#302
R When message memory becomes full: 2 MbN: “Yes” a MSELECTN
– “Messages full” is shown on the 3 After a beep sounds, hold the handset
handset display. about 20 cm (8 inches) away and speak
– The ANSWER ON/OFF indicator on the clearly into the microphone (2 minutes
base unit flashes rapidly if the answering max.).
system is turned on.
– If you use the pre-recorded greeting 4 Press MSTOPN to stop recording.a MOFFN
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
Using a pre-recorded greeting
later. message
– If you recorded your own greeting The unit provides 2 pre-recorded greeting
message, the same message is still messages:
announced to callers even though their – If you erase or do not record your own
messages are not recorded. greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 34)
Turning the answering is set to “Greeting only”, callers’
system on/off messages are not recorded and the unit
plays a different pre-recorded greeting
Base unit message asking callers to call again.
Press MANSWER ON/OFFN to turn on/off the
answering system.

30 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 30 2013/12/09 10:59:20


Answering System

Resetting to a pre-recorded greeting Erasing all messages


message Press MERASEN 2 times while the unit is not in
If you want to use a pre-recorded greeting use.
message once you record your own greeting
message, you need to erase your own
greeting message.
Using the handset
1 MMENUN#304 When new messages have been recorded,
“New message” is displayed.
2 MYESN a MOFFN
1 To listen to new messages:
MMENUN#323
Playing back the greeting To listen to all messages:
MMENUN#324
message
2 When finished, press MOFFN.
1 MMENUN#303 Note:
2 To exit, press MOFFN. R You can also use the MPLAYN soft key, if
displayed, to play new messages.
R To switch to the receiver, press M N.

Listening to messages Operating the answering system


Using the base unit MMENUN a MbN: “Answering device” a
MSELECTN
When new messages have been recorded:
– M N on the base unit flashes. Key Operation
– “New message” is displayed.
MDN or MCN Adjust the receiver/speaker
Press M N (PLAY).
volume (during playback)
R If new messages have been recorded, the
base unit plays back new messages. 1 or MFN Repeat message (during
R If there are no new messages, the base playback)*1
unit plays back all messages. 2 or MEN Skip message (during
playback)
Operating the answering system 3 Enter the “Settings” menu
during playback 4 Play new messages
Key Operation 5 Play all messages
MjN or MkN Adjust the speaker 6 Play greeting message
volume 76 Record greeting message
M N Repeat message*1 8 Turn answering system on
M N Skip message MPAUSEN Pause message*2
M N (STOP) Stop playback 9 or Stop recording
MERASEN Erase currently playing MSTOPN Stop playback
message 0 Turn answering system off
*1 If pressed within the first 5 seconds of a *4*3 Erase currently playing
message, the previous message is message
played. *5 Erase all messages

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TGD2xx_(en_en)_1209_ver.040.pdf 31 2013/12/09 10:59:20


Answering System
Key Operation Important:
*6 Reset to a pre-recorded R To prevent unauthorized access to this
greeting message product, we recommend that you regularly
change the remote code.
*1 If pressed within the first 5 seconds of a 1 MMENUN#306
message, the previous message is
played. 2 Enter the desired 3-digit remote access
*2 To resume playback: code.
MbN: “Playback” a MSELECTN 3 MSAVEN a MOFFN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN Deactivating remote operation
Press * in step 2 on “Remote access code”,
Calling back (Caller ID subscribers page 32.
only) R The entered remote access code is deleted.

1 Press MPAUSEN during playback.


Using the answering system
2 MbN: “Call back” a MSELECTN
remotely
n Editing the number before calling back
1 Press MPAUSEN during playback. 1 Dial your phone number from a
touch-tone phone.
2 MbN: “Edit & Call” a MSELECTN
2 After the greeting message starts, enter
3 Press MEDITN repeatedly until the phone your remote access code.
number is shown in the desired format 3 Follow the voice guidance prompts as
(page 29). a M N necessary or control the unit using
remote commands (page 33).
Erasing all messages 4 When finished, hang up.
1 MMENUN#325
2 MbN: “Yes” a MSELECTN a MOFFN Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
Remote operation guidance starts and prompts you to press
Using a touch-tone phone, you can call your 1 to perform a specific operation, or press
phone number from outside and access the 2 to listen to more available operations.
unit to listen to messages or change n When the Spanish voice guidance is
answering system settings. The unit’s voice selected
guidance prompts you to press certain dial To start the voice guidance, press 9. The
keys to perform different operations. voice guidance announces the available
remote commands (page 33).
Remote access code Note:
A 3-digit remote access code must be entered R If you do not press any dial keys within 10
when operating the answering system seconds after a voice guidance prompt, the
remotely. This code prevents unauthorized unit disconnects your call.
parties from listening to your messages
remotely. The default setting is “111”.

32 For assistance, please visit http://www.panasonic.com/help

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Answering System

Remote commands
You can press dial keys to access certain
Answering system settings
answering system functions without waiting for
the voice guidance to prompt you. Call screening
While a caller is leaving a message, you can
Key Operation
listen to the call through the handset’s speaker.
1 Repeat message (during To adjust the speaker volume, press MDN or
playback)*1 MCN repeatedly.
2 Skip message (during playback) You can answer the call by pressing M N.
Call screening can be set for each handset.
4 Play new messages The default setting is “On”.
5 Play all messages 1 MMENUN#310
9 Stop playback*2 2 MbN: Select the desired setting. a
Start voice guidance*3 MSAVEN
0 Turn answering system off 3 MOFFN
*4 Erase currently playing message
*5 Erase all messages Number of rings before the unit
*# End remote operation answers a call
(or hang up)
You can change the number of times the
*1 If pressed within the first 5 seconds of a phone rings “Ring count” before the unit
message, the previous message is answers calls. You can select 2 to 7 rings, or
played. “Toll saver”.
*2 For English voice guidance only The default setting is “4 rings”.
*3 For Spanish voice guidance only “Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
Turning on the answering system of the 5th ring when there are no new
remotely messages. If you call your phone from outside
to listen to new messages (page 32), you
1 Dial your phone number from a know that there are no new messages when
touch-tone phone. the phone rings for the 3rd time. You can then
2 Let the phone ring 15 times. hang up without being charged for the call.
R A long beep is heard. 1 MMENUN#211
3 Enter your remote access code within 10 2 MbN: Select the desired setting. a
seconds after the long beep. MSAVEN a MOFFN
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin For voice mail service subscribers
remote operation (page 32). If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 30).

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Answering System
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.

Caller’s recording time


You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN

Selecting “Greeting only”


You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 34.
Note:
R When you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 30).

34 For assistance, please visit http://www.panasonic.com/help

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Useful Information

To erase the voice mail access


Voice mail service number
Voice mail is an automatic answering service 1 MMENUN#331
offered by your service provider/telephone
company. After you subscribe to this service, 2 Press and hold MCLEARN until all digits
your service provider/telephone company’s are erased. a MSAVEN a MOFFN
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
Voice mail (VM) tone detection
recorded by your service provider/telephone Your service provider/telephone company
company, not your telephone. Please contact sends special signals (sometimes called
your service provider/telephone company for “voice mail tones” or “stutter tones”) to the unit
details of this service. to let you know you have new voice mail
Important: messages. If you hear a series of dial tones
followed by a continuous dial tone after you
R To use the voice mail service provided by
press M N, you have new voice mail
your service provider/telephone company
rather than the unit’s answering system, messages. Soon after you hang up a call or
turn off the answering system (page 30). after the phone stops ringing, your unit checks
For details, see page 33. the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
Storing the voice mail (VM) – You do not subscribe to voice mail service.
– Your service provider/telephone company
access number does not send voice mail tones.
In order to listen to your voice mail messages, – Your phone is connected to a PBX.
you must dial your service provider/telephone If you are not sure which setting is required,
company’s voice mail access number. Once contact your service provider/telephone
you have stored your voice mail access company.
number, you can dial it automatically
(page 35).
Turning VM tone detection on/off
1 MMENUN#331
The default setting is “On”.
2 Enter your access number (24 digits
max.). a MSAVEN a MOFFN 1 MMENUN#332
Note: 2 MbN: Select the desired setting. a
MSAVEN a MOFFN
R When storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 15) Listening to voice mail messages
between the access number and the
password as necessary. Contact your The unit lets you know that you have new
service provider/telephone company for the voice mail messages in the following way:
required pause time. – “New Voice Mail” is displayed if
message indication service is available.
Example:
1 MMENUN#330
1-222-333-4444 PPPP 8888 R The speakerphone turns on.
2 Follow the pre-recorded instructions.
VM access Pauses Password 3 When finished, press MOFFN.
number

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Useful Information
Note: 3 Insert the hooks on the wall mounting
R If the handset still indicate there are new adaptor into holes 1 and 2 on the base
messages even after you have listened to unit.
all new messages, turn it off by pressing 1 2
and holding # until the handset beeps.

Wall mounting
Note:
R Make sure that the wall and the fixing
method are strong enough to support the 2
weight of the unit.

Base unit 1

1 Lead the telephone line cord through the


hole in the wall mounting adaptor in the
direction of the arrow.
4 Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.

2 Tuck the telephone line cord inside the


wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
1 Hooks

A 5 Mount the unit on a wall then slide down


to secure in place.
R This product is compliant with the
following wall phone plate sizes (2
types).
1 1 83 mm (3 1/4 inches)
2 102 mm (4 inches)

36 For assistance, please visit http://www.panasonic.com/help

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Useful Information
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (3) and (4) respectively.

1 4 2

To remove the wall mounting adaptor


While pushing down the release levers (A),
remove the adaptor (B).

A A

Charger
Drive the screws (1) (not supplied) into the
wall.
2 27.2 mm (1 1/16 inches)
2

For assistance, please visit http://www.panasonic.com/help 37

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Useful Information

Error messages
Display message Cause/solution
Base no power R The handset has lost communication with the base
or unit. Move closer to the base unit and try again.
No link. Re-connect base R Unplug the base unit’s AC adaptor to reset the unit.
AC adaptor. Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 27).
Busy R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for R You have not stored the voice mail access number.
your access # Store the number (page 35).
Check tel line R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 10).
Error!! R Recording was too short. Try again.
Invalid R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 27).
Requires subscription to R You must subscribe to a Caller ID service. Once you
Caller ID. receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery. R A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 7.

38 For assistance, please visit http://www.panasonic.com/help

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Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use
Problem Cause/solution
The handset does not turn on R Place the handset on the base unit or charger to turn on
even after installing charged the handset.
batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 27).
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.

Menu list
Problem Cause/solution
The display is in a language I R Change the display language (page 13).
cannot read.
I cannot register a handset to a R The maximum number of handsets (6) is already
base unit. registered to the base unit. Cancel unused handset
registrations from the base unit (page 27).

Battery recharge
Problem Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 11).
flashes.

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Useful Information
Problem Cause/solution
I fully charged the batteries, but R Clean the battery ends ( , ) and the charge contacts
– still flashes, with a dry cloth and charge again.
– is displayed, or R It is time to replace the batteries (page 10).
– the operating time seems to
be shorter.

Making/answering calls, intercom


Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 27).
Noise is heard, sound cuts in R You are using the handset or base unit in an area with
and out. high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 15, 22).
R Silent mode is turned on. Turn it off (page 25).
The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 15).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
setting (page 14).
I cannot make long distance R Make sure that you have long distance service.
calls.

40 For assistance, please visit http://www.panasonic.com/help

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Useful Information

Caller ID/Talking Caller ID


Problem Cause/solution
Caller information is not R You must subscribe to Caller ID service. Contact your
displayed. service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed R Depending on your service provider/telephone company,
or announced late. the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not R The handset or base unit’s ringer volume is turned off.
announced. Adjust it (page 15, 22).
R The Talking Caller ID feature is turned off. Turn it on
(page 23).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 33).
R If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone R The Caller ID number auto edit feature is turned off. Turn
numbers are not edited it on and try again (page 23).
automatically. R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number R The phone number you dialed might have been edited
edited in the caller list. incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 29).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 23).

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TGD2xx_(en_en)_1209_ver.040.pdf 41 2013/12/09 10:59:20


Useful Information
Problem Cause/solution
The 2nd caller’s information is R In order to use Caller ID, call waiting, or Call Waiting
not displayed during an outside Caller ID (CWID), you must first contact your service
call. provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).

Answering system
Problem Cause/solution
The unit does not record new R The answering system is turned off. Turn it on (page 30).
messages. R The message memory is full. Erase unnecessary
messages (page 31).
R The recording time is set to “Greeting only”. Change
the setting (page 34).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 33) to a lower value,
or contact your service provider/telephone company.
I cannot operate the answering R The remote access code is not set. Set the remote
system remotely. access code (page 32).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 32).
R The answering system is turned off. Turn it on (page 33).
The unit does not emit the R If the first ring is turned off, the number of rings decreases
specified number of rings. by 1 from the specified number of rings.

Voice mail
Problem Cause/solution
“New Voice Mail” is shown R This notification is displayed when your service provider/
on the handset display. How do telephone company’s voice mail service (not the unit’s
I remove this message from the answering system) has recorded a message for you.
display? Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding # until the unit
beeps.

42 For assistance, please visit http://www.panasonic.com/help

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Useful Information

Liquid damage
Problem Cause/solution
Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from
has entered the handset/base the base unit. Remove the batteries from the handset and
unit. leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

For assistance, please visit http://www.panasonic.com/help 43

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Useful Information

FCC and other information


This equipment complies with Part 68 of the advised of your right to file a complaint with
FCC rules and the requirements adopted by the FCC if you believe it is necessary.
the ACTA. On the bottom of this equipment
is a label that contains, among other The telephone company may make changes
information, a product identifier in the in its facilities, equipment, operations or
format US:ACJ----------. procedures that could affect the operation of
If requested, this number must be provided the equipment. If this happens the
to the telephone company. telephone company will provide advance
L Registration No.............(found on the notice in order for you to make necessary
bottom of the unit) modifications to maintain uninterrupted
L Ringer Equivalence No. (REN).......0.1B service.

A plug and jack used to connect this If trouble is experienced with this
equipment to the premises wiring and equipment, for repair or warranty
telephone network must comply with the information, please contact a Factory
applicable FCC Part 68 rules and Service Center or other Authorized Servicer.
requirements adopted by the ACTA. A If the equipment is causing harm to the
compliant telephone cord and modular plug telephone network, the telephone company
is provided with the product. It is designed may request that you disconnect the
to be connected to a compatible modular equipment until the problem is resolved.
jack that is also compliant.
Connection to party line service is subject to
The REN is used to determine the number state tariffs. Contact the state public utility
of devices that may be connected to a commission, public service commission or
telephone line. Excessive RENs on a corporation commission for information.
telephone line may result in the devices not
ringing in response to an incoming call. In If your home has specially wired alarm
most but not all areas, the sum of RENs equipment connected to the telephone line,
should not exceed five (5.0). To be certain ensure the installation of this equipment
of the number of devices that may be does not disable your alarm equipment. If
connected to a line, as determined by the you have questions about what will disable
total RENs, contact the local telephone alarm equipment, consult your telephone
company. For products approved after July company or a qualified installer.
23, 2001, the REN for the product is part of
the product identifier that has the format This equipment is hearing aid compatible as
US:AAAEQ##TXXXX. The digits defined by the FCC in 47 CFR Section
represented by ## are the REN without a 68.316.
decimal point (e.g., 03 is a REN of 0.3).
When you hold the phone to your ear, noise
If this equipment causes harm to the might be heard in your Hearing Aid. Some
telephone network, the telephone company Hearing Aids are not adequately shielded
will notify you in advance that temporary from external RF (radio frequency) energy. If
discontinuance of service may be required. noise occurs, use an optional headset
But if advance notice isn't practical, the accessory or the speakerphone option (if
telephone company will notify the customer applicable) when using this phone. Consult
as soon as possible. Also, you will be with your audiologist or Hearing Aid

44 For assistance, please visit http://www.panasonic.com/help

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Useful Information
manufacturer about the availability of encouraged to try to correct the interference
Hearing Aids which provide adequate by one or more of the following measures:
shielding to RF energy commonly emitted – Reorient or relocate the receiving
by digital devices. antenna.
– Increase the separation between the
WHEN PROGRAMMING EMERGENCY equipment and receiver.
NUMBERS AND(OR) MAKING TEST – Connect the equipment into an outlet on a
CALLS TO EMERGENCY NUMBERS: circuit different from that to which the
1) Remain on the line and briefly explain to receiver is connected.
the dispatcher the reason for the call. – Consult the dealer or an experienced
2) Perform such activities in the off-peak radio/TV technician for help.
hours, such as early morning or late
evenings. Some cordless telephones operate at
frequencies that may cause interference to
This device complies with Part 15 of the nearby TVs and VCRs. To minimize or
FCC Rules. Operation is subject to the prevent such interference, the base of the
following two conditions: cordless telephone should not be placed
(1) This device may not cause harmful near or on top of a TV or VCR. If
interference, and (2) this device must interference is experienced, move the
accept any interference received, including cordless telephone further away from the TV
interference that may cause undesired or VCR. This will often reduce or eliminate
operation. interference.
Privacy of communications may not be
ensured when using this phone. FCC RF Exposure Warning:
L This product complies with FCC radiation
CAUTION: exposure limits set forth for an
Any changes or modifications not expressly uncontrolled environment.
approved by the party responsible for L To comply with FCC RF exposure
compliance could void the user’s authority requirements, the base unit must be
to operate this device. installed and operated 20 cm (8 inches)
or more between the product and all
NOTE: person’s body.
This equipment has been tested and found L This product may not be collocated or
to comply with the limits for a Class B digital operated in conjunction with any other
device, pursuant to Part 15 of the FCC antenna or transmitter.
Rules. These limits are designed to provide L The handset may be carried and operated
reasonable protection against harmful with only the specific provided belt-clip.
interference in a residential installation. This Other non-tested belt-clips or similar
equipment generates, uses, and can radiate body-worn accessories may not comply
radio frequency energy and, if not installed and must be avoided.
and used in accordance with the
instructions, may cause harmful Notice:
interference to radio communications. L FCC ID can be found inside the battery
However, there is no guarantee that compartment or on the bottom of the
interference will not occur in a particular units.
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
For assistance, please visit http://www.panasonic.com/help 45

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Useful Information

Compliance with TIA-1083 standard:


Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.

Compatible with
Hearing Aid T-Coil

T
TIA-1083

46 For assistance, please visit http://www.panasonic.com/help

TGD2xx_(en_en)_1209_ver.040.pdf 46 2013/12/09 10:59:20


Guía Rápida Española

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 47

TGD2xx_(en_en)_1209_ver.040.pdf 47 2013/12/09 10:59:20


Guía Rápida Española

48 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

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Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 49

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Guía Rápida Española

50 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

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Appendix

Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:

http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)


Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

For assistance, please visit http://www.panasonic.com/help 51

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Appendix

Warranty (For United States and Puerto Rico)


Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair

When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.

52 For assistance, please visit http://www.panasonic.com/help

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Appendix

Limited Warranty Limits And Exclusions


This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

When you ship the product


L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.

For assistance, please visit http://www.panasonic.com/help 53

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Index
Registration: 27
Hold: 16
Index I Intercom: 17
# 3-way conference: 16 K Key tone: 23
A Additional handset: 27 L Line mode: 24
Alarm: 25 M Making calls: 15
Answering calls: 15 Missed calls: 28
Answering system Mute: 16
Call screening: 33 P Pause: 15
Erasing messages: 31, 32, 33 Phonebook: 18
Greeting message: 30 Power failure: 11
Greeting only: 34
R Redialing: 15
Listening to messages: 31, 32
Ringer ID: 19
Number of rings: 33
Ringer tone: 22
Recording time: 34
Rotary/pulse service: 16
Remote access code: 32
Remote operation: 32 S Silent mode: 25
Ring count: 33 Speed dial: 20
Toll saver: 33 SP-PHONE (Speakerphone): 15
Turning on/off: 30 T Talking Caller ID: 28
Auto talk: 15, 23 Temporary tone dialing: 16
B Battery: 10, 11 Time adjustment: 23
Booster (Clarity booster): 16 Transferring calls: 16
Troubleshooting: 39
C Call block: 26
TTY: 51
First ring: 26
Call share: 16, 24 V VM (Voice mail): 35
Call waiting: 16 Voice guidance language: 13
Call Waiting Caller ID: 16 Voice mail: 33, 35
Caller ID number auto edit: 23, 29 Volume
Caller ID service: 28 Receiver: 15
Caller list: 28 Ringer (Base unit): 15
Caller list edit: 29 Ringer (Handset): 15, 22
Chain dial: 19 Speaker: 15
CID (Caller ID): 28 W Wall mounting: 36
Conference calls: 16
Control type: 12
Customer support: 24
D Date and time: 13
Dialing mode: 14
Direct command code: 21
Display
Contrast: 23
Language: 13
E Eco mode: 11
Error messages: 38
F Flash: 16, 24
G Groups: 19
H Handset
Deregistration: 27
Name: 27

54

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Notes

55

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IMPORTANT!
If your product is not working properly. . .

1 Reconnect AC adaptor to the base unit.


2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://www.panasonic.com/help


L FAQ and troubleshooting hints are available.

For your future reference


We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase


(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic System Networks Co., Ltd. 2013

Printed in China

*PNQX6490ZA*
*PNQX6490ZA*

PNQX6490ZA PC1213MU0 (E)

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