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Orchestration activities are the building blocks for automating tasks involving
non-ServiceNow products
servicenow.com
Orchestration, Data Sheet
Immediate and Measurable solutions for infrastructure automation cloud assets is as easy as editing data
ServiceNow provides immediate, out-of including network automation, in the ServiceNow CMDB and following
the-box value, helping customers reap configuration automation, and more. established change management
the benefits of automation from day It creates the foundation for business processes.
one. An orchestration ROI calculator, automation with key use cases, such ServiceNow Platform
built on ServiceNow Cost Management, as managed file transfer and the ability Built on the ServiceNow Platform,
tracks the ROI of every automation run, to automate social media and customer
calculating cost savings over time. It can Orchestration automatically leverages
onboarding. Orchestration provides the all platform capabilities, interconnected
also project savings for tasks that could foundation for the ServiceNow Cloud
be automated, so IT can prioritize them. processes across all applications, and
Management application. the ServiceNow CMDB. Customers can
Workflow and Orchestration on a
Password Reset Application create custom orchestration applications
Single Platform
Password reset significantly reduces using the ServiceNow Platform’s custom
A powerful extension of the ServiceNow
the overall volume of IT service requests development tools. They can automate
Platform’s workflow, Orchestration
by enabling end users to reset their multiple technology stacks on the same
uniquely combines both human
own passwords using self-service and platform; integrate service-centric IT
processes and automation on a
single platform. Automations can be automation. The application brings the processes with data center automation;
designed to fall back on human tasks familiar password reset experience and build automatic documentation,
when needed. IT can build workflows of consumer Internet applications to audit trails, and process standardization.
that extend outside of ServiceNow enterprise IT and is optimized for active IT managers can use dashboards
environments for IT service management, directory and extensible to support to manage IT projects and guide
IT operations management, and business custom credential stores and verification remediation. End users can use mobile
process management orchestration methods. It also streamlines service desk devices to request services from service
scenarios. ServiceNow customers assisted password resets. catalogs with Orchestration automating
already familiar with the intuitive workflow behind the scenes fulfillment in minutes.
Client Software
designer can simply drag pre-built
Distribution Application
orchestration activities from the palette
Client Software Distribution enables
onto the workflow canvas and connect
users to request client software from
them together to build powerful,
workflow-driven automation. a service catalog and automates the
key processes and tasks associated
Orchestration Activities with distributing software to requestors’
and Applications desktop and laptop computers. The
Orchestration activities are the building application integrates with ServiceNow
blocks of orchestration. An activity IT Asset Management for licensing
performs a discrete task as part of management, ServiceNow’s service
a multi-step process. Orchestration catalog for entitlements, and Microsoft
includes pre-built activities to interact with Orchestration ROI quantifies the historic
System Center Configuration Manager and projected value of automation
systems typically found in data centers or other software distribution engines for
and the cloud. Customers can also use deploying software.
activity templates and a codeless activity
designer to rapidly create orchestration Configuration Automation Application
activities, which may be centrally edited, Configuration Automation enables
moved between instances, and reused IT to use the ServiceNow single
across multiple automation scenarios. system of record to drive automated,
Orchestration use cases include end-user governed configuration changes in
productivity, infrastructure automation, IT infrastructure. The application
and business automation. Turnkey drives configuration changes from the
solutions for user- provisioning, Client ServiceNow Configuration Management
Software Distribution, and Password Database (CMDB) through ServiceNow
Reset ensure that new employees are Orchestration or third-party configuration
productive on day one, and quickly get management automation tools such
access to the tools they need to get their as Puppet and Chef. Modifying the Client Software Distribution application
job done. Orchestration also provides configuration of physical, virtual, or provides out-of-the-box automation value
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servicenow.com SN-DS-Orchestration-042016