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ADDENDUM

TERMS AND CONDITION


M2M PACKAGES FOR M2M CONNECTED SERVICES (MCS)

GENERAL
 This Addendum shall be read together with the terms and conditions of Celcom First Voice, Celcom First Data and Celcom First Solutions.
 Celcom reserves the right to change, amend and alter any part of this Addendum/Plan without prior notice to the Customer and the
Customer hereby agrees to be bound by such changes, amendments and alterations.
 In the event of any inconsistency between the provisions of this Addendum/Plan and the terms and conditions of Celcom First Voice,
Celcom First and/or Celcom First Solutions, the provisions of this Addendum and/or Plan shall prevail to the extent of such inconsistency.

TARIFF AND RATES


 Customer who subscribes to any one of the packages under this Plan shall be subject to the tariff and rates in Table 1 below:

Table 1
Items Descriptions

M2M DATA ONLY (W/O SMS)

Activation M2M-8 – DATA M2M-25 – DATA M2M-35 – DATA M2M-50 – DATA


Fee ONLY (W/O SMS) ONLY (W/O SMS) ONLY (W/O SMS) ONLY (W/O SMS)
Monthly Fee Monthly Fee Monthly Fee Monthly Fee
Monthly N.A RM8.00 RM25.00 RM35.00 RM50.00
Data F.O.C FOR THE 1ST F.O.C FOR THE 1ST F.O.C FOR THE 1st Unlimited (capped
N.A
Bundled/SIM/Month 15MB 2GB 3GB at 5GB)
Data Subsequent 1 sen/ 1KB Throttle down to
N.A
Charges (Fair Usage Policy) 512kbps
Monthly Amount
RM250 N/A
Data Capping
Optional Charging (Add on Services)
GPRS Speed
N.A F.O.C
(up to 128 kbps)
3G Speed
N.A RM3.00 F.O.C
(up to 3.6Mbps)
3.5G Speed
N.A RM5.00
(up to 7.2Mbps)
4G M2M Speed
N.A N/A RM10.00
(up to 75Mbps)
M2M Locate N.A RM2.00
Data Volume 10MB RM3.00
Purchase* 100MB RM6.00
N.A N.A
500MB RM9.00
1 GB RM12.00
The Itemized Billing N.A F.O.C
Package Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

Activation M2M-138 DATA M2M-180 DATA M2M-220 DATA M2M-250 DATA


Fee ONLY (W/O SMS) ONLY (W/O SMS) ONLY (W/O SMS) ONLY (W/O SMS)
Monthly Fee Monthly Fee Monthly Fee Monthly Fee
Monthly N.A RM138.00 RM180.00 RM220.00 RM250.00
Data Unlimited Unlimited Unlimited Unlimited
N.A
Bundled/SIM/Month (capped at 10GB) (capped at 15GB) (capped at 25GB) (capped at 200GB)
Data Subsequent
N.A Throttle down to 512kbps
Charges
Optional Charging (Add on Services)
Pro21 Speed
N.A F.O.C
(up to 21Mbps)
4G M2M Speed
N.A RM10.00
(up to 75Mbps)
M2M Locate N.A RM2.00
Itemized Billing N.A F.O.C
Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

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M2M DATA ONLY (WITH SMS)

Activation M2M-8 – DATA M2M-25 – DATA M2M-35 – DATA M2M-50 – DATA


Fee ONLY (WITH SMS) ONLY (WITH SMS) ONLY (WITH SMS) ONLY (WITH SMS)
Monthly Fee Monthly Fee Monthly Fee Monthly Fee
Monthly N.A RM8.00 RM25.00 RM35.00 RM50.00
Data F.O.C FOR THE 1ST F.O.C FOR THE 1ST F.O.C FOR THE 1st Unlimited
N.A
Bundled/SIM/Month 15MB 2GB 3GB (capped at 5GB)
Data Subsequent 1 sen/ 1KB Throttle down to
N.A
Charges (Fair Usage Policy) 512kbps
Monthly Amount
N.A RM250 N/A
Data Capping
SMS
Free 1ST 200 Free 1ST 500
Celcom Network
N.A subsequent subsequent
(ONNET)
5 sen/ SMS 5 sen/ SMS
Other Network
N.A 10 sen/ SMS
(OFFNET)
Undelivered SMS N.A 1 sen/ SMS
Optional Charging (Add on Services)
GPRS Speed
N.A F.O.C
(up to 128 kbps)
3G Speed
N.A RM3.00 F.O.C
(up to 3.6Mbps)
3.5G Speed
N.A RM5.00
(up to 7.2Mbps)
4G M2M Speed
N.A N/A RM10.00
(up to 75Mbps)
M2M Locate N.A RM2.00
10MB RM3.00
Data Volume 100MB RM6.00
N.A N.A
Purchase* 500MB RM9.00
1 GB RM12.00
Itemized Billing N.A F.O.C
Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

M2M VOICE & DATA

Activation M2M-8- VOICE & M2M-25-VOICE & M2M-35- VOICE & M2M-50- VOICE &
Fee DATA DATA DATA DATA
Monthly Fee Monthly Fee Monthly Fee Monthly Fee
Monthly + Voice RM8.00 + RM25.00 + RM35.00 +
N.A RM50.00 + RM2.00
RM2.00 RM2.00 RM2.00
Data F.O.C FOR THE 1ST F.O.C FOR THE 1ST F.O.C FOR THE 1st Unlimited (capped at
N.A
Bundled/SIM/Month 15MB 2GB 3GB 5GB)
Data Subsequent 1 sen/ 1KB Throttle down to
N.A
Charges (Fair Usage Policy) 512kbps
Monthly Amount
RM250 N/A
Data Capping
Voice Call Rate (Voice call is per 30 sec block (2 blocks/minute)
Celcom Network
15 sen/min
(ONNET)
N.A
Other Network
20 sen/min
(OFFNET)
Video Call (Video call is per 30 sec block (2 blocks/minute)
Celcom Network
15 sen/min
(ONNET)
N.A
Other Network
30 sen/min
(OFFNET)
SMS
Celcom Network Free 1ST 200 Free 1ST 500
(ONNET) subsequent subsequent
N.A 5 sen/ SMS 5 sen/ SMS
Other Network
10 sen/ SMS
(OFFNET)
Undelivered SMS N.A 1 sen/ SMS
Optional Charging (Add on Services)
GPRS Speed
N.A F.O.C
(up to 128 kbps)
3G Speed
N.A RM3.00 F.O.C
(up to 3.6Mbps)
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3.5G Speed
N.A RM5.00
(up to 7.2Mbps)
4G M2M Speed
N.A N/A RM10.00
(up to 75Mbps)
M2M Locate N.A RM2.00
Data Volume 10MB RM3.00
Purchase* 100MB RM6.00
N.A N.A
500MB RM9.00
1 GB RM12.00
Itemized Billing N.A F.O.C
Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

M2M-500-BULK DATA ONLY

Services Activation Monthly Remarks


RM500.00 800MB data sharing on GPRS
Data Bundled RM1,000 RM600.00 (Add RM 100) 800MB data sharing on 3G
RM700.00 (Add RM 200) 800MB data sharing on 3.5G
Subsequent charges for Data 1 sen / 1KB
SMS (default) N/A N/A Free 200 SMS (non-sharing)
On Net – 5 sen/ SMS
Subsequent charges for SMS
Off Net – 10 sen/ SMS
Maximum 200 SIM per Combo Package with RM1,000 per activation / Combo Package
Optional Charging (Add on Services)
Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

M2M-500-VOICE AND BULK DATA

Services Activation Monthly Remarks


RM500.00 800MB data sharing on GPRS
Data Bundled RM1,000 RM500 + RM100 800MB data sharing on 3G
RM500 + RM200 800MB data sharing on 3.5G
Subsequent charges for Data 1 sen/ 1KB
SMS (default) N/A N/A Free 200 SMS (non-sharing)
On Net – 5 sen/ SMS
Subsequent charges for SMS
Off Net – 10 sen/ SMS
On Net – 15 sen/ Min
Voice (default) N/A N/A
Off Net – 20 sen/ Min
Maximum 200 SIM per Combo Package with RM1,000 per activation / Combo Package

Optional Charging (Add on Services)


Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM

M2M-1200-VOICE AND BULK DATA

Services Activation Monthly Remarks


RM1,200.00 3GB data sharing on GPRS
Data Bundled RM1,000 RM1,200 + RM100 3GB data sharing on 3G
RM1,200 + RM200 3GB data sharing on 3.5G
Subsequent charges for Data 1 sen / 1KB
SMS (default) N/A N/A Free 500 SMS (non-sharing)
On Net – 5 sen/ SMS
Subsequent charges for SMS
Off Net – 10 sen/ SMS
On Net – 15 sen/ Min
Voice (default) N/A N/A
On Net – 20 sen/ Min
Maximum 200 SIM per Combo Package with RM1,000 per activation / Combo Package
Optional Charging (Add on Services)
Dedicated APN RM5,000.00 RM500.00
Public Fixed IP N.A RM20.00/SIM
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M2M SMS FLAT

Item M2M SMS Flat


Monthly Commitment Fee RM10.00
GPRS Data F.O.C 1st 2MB followed by Pay per use at 1 sen/ 1KB
On Net – RM0.15/ Min
Voice Rates
Off Net – RM0.20/ Min
Free SMS F.O.C first 250 SMS On Net only
On Net – RM0.02/ SMS
SMS Pay per Use Rates
Off Net – RM0.10 / SMS

OPTIONAL CHARGINGS

Private Fixed IP
(charging by block)
Add On
Services IP Pricing
# of IP Useable IP Activation Fee (One time) Monthly Fee
4 2 RM 50.00 RM 12.00
8 6 RM 100.00 RM 50.00
16 14 RM 150.00 RM 100.00
32 30 RM 200.00 RM 150.00
64 62 RM 250.00 RM 250.00
128 126 RM 500.00 RM 300.00
256 254 RM 1,000.00 RM 500.00

M2M ROAMING

Low Usage Vehicle Med Usage Vehicle High Usage Vehicle Pay Per Use
Details
M2M Roaming RM15 M2M Roaming RM25 M2M Roaming RM35 M2M Roaming PPU
Retail Price/Month RM 15 / SIM RM 25 / SIM RM 35 /SIM Zero Commitment
Data Roam Bundle** 5 MB 10 MB 20 MB Not Applicable
Subsequent charges RM0.01/ Per 1kb RM0.01/ Per 1kb RM0.01/ Per 1kb RM0.10/ Per 10kb
Note: ** Singapore M1 and Thailand Dtac

Stamping
RM10.00 (one time per Billing Account)
Fee
Monthly
data
RM250.00 (applicable to package with FUP)
capping
(RM)
Contract
6 months
Period
Penalty RM50.00 / SIM
Old M2M to NEW M2M PLANS Case to case basis or temporary disconnect
and re-register
Change of
Data  Data  COBP
Bill Plan Voice  Data  COBP
Voice  Voice  COBP
Data  Voice X Not Allowed
GPRS  3G Network upgrade – need to change sim card
Loose M2M package to Bulk Data Not allowed
3G  GPRS Network downgrade – need to change sim card
Mobile
Number
Not applicable
Portability
(MNP)
Dedicated
Access
Point
Name All requirement for Dedicated APN/ FIXED IP shall require development period of 4 weeks.
(APN) &
Fixed
Internet
Protocol
(IP)

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PAYMENT INFORMATIONS

Upon
Items 1st Bill 2nd Bill Onwards
Registration
Upfront Payment N/A N/A N/A
Deposit N/A N/A N/A
On Dedicated APN or FIXED IP (setup fee) –
Connection Fee N/A N/A
if applicable
Depending on type of package + Add on Depending on type of package + Add on
Package Value (PV) N/A
Services – if applicable Services – if applicable
Stamp Duty N/A RM 10.00 N/A
Monthly Fee + Subsequent Data usage + Monthly Fee + Subsequent Data usage +
The Plan N/A
Voice/SMS/Video Calls (if any) Voice/SMS/Video Calls (if any)
TOTAL NIL (a) + Pro-rated PV + stamp duty (a)

1. The Package Value shall be prorated and shall be reflected in the customer’s 1st month’s bill if the Customer registers less than a full month billing cycle.
2. In the event the Customer changes the billing cycle date, one backdated PV and one advance PV will be charged in the next month bill.
3. In the event of early termination, before the billing cycle date, the PV will be refunded based on pro-rated value. Notwithstanding the foregoing, an early
termination fee of RM50.00 in lieu of penalty shall be imposed.
4. Any additional usage will be charged according to Celcom’s prevalent M2M data rate.
5. Celcom’s prevailing IDD/Roaming rates are applicable for international data roaming and IDD.
6. The prices display do not included 6% GST, call charges, itemized billing or additional VAS subscribed by the customers. 6% GST will be charged in bill.

CONTRACT PERIOD
The minimum subscription period for this every package under this Plan is six (6) months from the date of activation of the service. Celcom shall impose an
early termination fee of RM50.00/SIM in lieu of penalty in the event on an early termination within the Contract Period.

DEPOSIT / ADVANCED PAYMENT


Not applicable

PACKAGE REGISTRATION DETAILS

Selection of M2M Package

Package Name Default Speed Select


M2M-8 – DATA ONLY (WITH SMS) 2G
M2M-8 – DATA ONLY (W/O SMS) 2G
M2M-8 – VOICE AND DATA 2G
M2M-25 – DATA ONLY (WITH SMS) 2G
M2M-25 – DATA ONLY (W/O SMS) 2G
M2M-25 – VOICE AND DATA 2G
M2M-35 – DATA ONLY(WITH SMS) 2G
M2M-35 – DATA ONLY (W/O SMS) 2G
M2M-35 – VOICE AND DATA 2G
M2M SMS FLAT 3G
M2M-50 – DATA ONLY (WITH SMS) 3G
M2M-50 – DATA ONLY (W/O SMS) 3G
M2M-50-VOICE AND DATA 3G
M2M-138 DATA ONLY (W/O SMS) PRO21
M2M-180 DATA ONLY (W/O SMS) PRO21
M2M-220 DATA ONLY (W/O SMS) PRO21
M2M-250 DATA ONLY (W/O SMS) PRO21
M2M-500-VOICE AND BULK DATA 3G
M2M-500-BULK DATA ONLY 3G
M2M-1200-VOICE AND BULK DATA 3G

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Selection of Add-Ons

Add on Services Selections


3G (up to 3.6Mbps) t
Speed 3.5G (up to 7.2Mbps) i
ct
4G M2M (up to 75Mbps) kit
c  Simcard’s IP will be re-cycled (Dynamic) and shared with other M2M users
i
Default APN APN: m2m.celcom.net.my kt
c  Able to browse internet
ki
ct
_____________________________
Access Point Name ki 12 alphanumeric char ONLY)
( max
c
Dedicated APN k
Private Dynamic IP  Simcard’s IP will change, within specific range
t  Not able to browse internet
Private Fixed IP
i  Simcard’s IP will retain, within specific range
ct  Not able to browse internet
ki
c IP 4 IPs 8 IPs 16 IPs 32 IPs 64 IPs 128 IPs 256 IPs
Private Fixed IP IP Blocks k No of Block

Public Fixed IP APN: im2m  Simcard’s IP will retain, within specific range
t  Able to browse internet
i
c Product Name Select
k
Data Volume Purchase (10MB)
Data Volume Purchase Recurring every month Data Volume Purchase (100MB)
Data Volume Purchase (500MB)
Data Volume Purchase (1GB)

Product Name Select


M2M Roaming RM15
M2M Roaming Recurring every month M2M Roaming RM25
M2M Roaming RM35
M2M Roaming PPU

Buffer SIM 1st time request

SIM Type SIM Sub-Type Quantity Note: Mini is normal sized SIM
2G Mini Micro is 2-in-1 SIM

Mini
3G
Micro

By signing this form, I/we hereby confirm that I/we have read, clearly understood and agreed to the aforesaid terms and conditions.
** Celcom GPRS/3G/3.5G/LTE data record shall be the ultimate basis for charging

_____________________________ ___________________________
(Customer Authorized Signature) (Celcom’s Account Manager)
Customer’s Name: Name:
NRIC No (New): NRIC No (New):
Date: Date:
Company Stamp: Company Stamp:

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