Mytruehotel Brochure: Hotel Management Software - ERP

Mytruehotel : Hotel Management Software
Mytruehotel is packed with powerful features, makes it easy for you to manage your daily
operations while improving your overall guest services. Time is of the essence in the industry and
a good property management software not only saves you time but helps you complete the
operations efficiently and increase productivity.
Designed and developed under the guidance of hospitality experts, the hotel management
software can accommodate the most stringent operational requirement for various types of
property like hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel
and apartments. It has a whole range of integrated modules to cover every aspect of property
management.
This software is designed to accommodate the needs of various types of users who can be a
Director, General Manager, Front office or Reservation Manager in performing their duties
efficiently as the software offers a wide range of modules to smoothen the operations process
and also offers numerous reports to help them analyze their work.
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Empower your team and enable your business to grow.
Let's look at the impact of Mytruehotel from the perspective of the following people....
Hotel Manager
 Management control is provided with detail overview of hotel operations with help of color coding and
advanced icons.
 Generate Revenue per Available Room (RPAR) report from the system to make good
strategies.
 Creation and management of different meal plans and costing according to changing
trends in the industry.
 Modify Rate Management module on basis of occupancy or RPAR for maximizing hotel revenue.
 Compare day-to-day performance of the hotel with daily statistical report which gives detailed
information of occupancy levels, revenue generated and guests details etc.
 Ensure observation of health, safety legislation and licensing laws.
General Manager
 Co-ordinate between different departments heads with easy access to reports section and take decisions
accordingly.
 Financial reports showing the hotel’s overall financial data for better decision making
and increase profitability.
 Send specific message to different departments or a staff member for better

communication and sending out crucial information from the system.
 Overview of daily routines & functions of the staff that helps to maintain the overall quality of the hotel.

Reservation/ Front Office Manager

 Differentiate easily between guests with quick access to arrival list, reservation list, and booking list.
 Can access the list of all online and offline booking.
 Multiple quick options such as stay view, floor view, booking view etc. for various daily operations.
 Automated emails or SMS alerts for guests for booking confirmation or cancellation.
 Receive notification emails and booking confirmation from distribution channels.
 Receive notification about new contact, new testimonial, new online food order etc.
 Check room status like occupied, reserved, checked-in, vacant, etc. with distinctive
colours for easy recognition and quick decisions. Send out emails or SMS regarding front office reports to
management.
 Supervise and assign different duties to the staff with easy user creation and setting privileges from the
system.
Guest Relationship Manager

 Response to your guests by responding to guest’s feedback or enquiries when received in the system.
 Setup guest royalty programs, track all the special offers and packages for a better customer service.
 Send Online feedback from links via Email or SMS to guest directly from the system.
 Guest database which maintains history of the guests and can be updated with
additional information if required.
 Send out special offers via Email or SMS alerts to guests directly from the system.
 Advanced reports for overall analysis of guests and tracking proper information.
 360* feedback module which helps to maintain a good relationship with guest.

Banquet/Event Manager
 Manage banquet bookings on hourly and daily basis while keeping track of all the events.
 Instantly generate banquet related reports for efficient tracking of different events, bookings, total
revenue per events, etc.
 Set multiple types of seating arrangements, packages, and overall themes of different
events.
 Develop specific menu for each event with total inventory count, cost, and total items
used.
 Separate Event management module which helps to take care of all complex functions of events.
Laundry Manager
 Run efficient laundry department by tracking guest’s laundry, outside laundry and hotel laundry
separately.
 Configure laundry items, service, and daily linens, etc. in proper coordination with
housekeeping for overall efficiency.
 Keep record of all the items used in daily operations and set effective strategies to avoid
wastage and control costs.
 Generate different type of laundry report for guests for detail analysis of laundry
department.
 Track wear and tear of linens for better management of linen inventory to avoid wastage.
Head of Maintenance
 Manage various machine hardware, spare parts, etc. and keeps track of repairs across
different departments maintaining overall health of the hotel.
 Track work category, schedules, time specifications, etc. for better management and
increasing overall efficiency.
 Assign specific tasks to staff members and set up high priority for immediate fix.


Mytruehotel Major Modules and Features
Front Office Module

 Hotel Status from the Main Screen
 Guest Check-In and Check-Out Screen
 Booking view for getting big picture of stay
 Send email or SMS bills to guest
 Extra Charge posting and defining Extra Charge Package
 Multi-currency settlement & print folio and bills
 Meal plans to select on rooms
 Guest Snaps with Web cam at check in & reservation
 Storage of guest proofs
 Collect payment online for booking like Ccavenue, Ebs etc
 Flat Discount and various types of discount can be applied
 Split Folio option to separate on extra charge, food bills, laundry bills and room tariff
 Close folio option for guests opting for longer stay
 Advance deposit and refund option
 Direct Billing ,City ledger and Folio Transfer options for settlement
 Do Not Rent feature for black listed guest’s
 Identify from the main screen if room is vacant or reserve or checked-in mode
 Automatic folio routing of extra charges
 Unlimited payment options.
 Smart dashboard for 360* view
 Wake-up Call and Guest follow up option
 Night Audit process with automated backup system and reports

All
Dashboard
Quick links

Reservation & Group Booking Management

 Single Reservation and Group Reservation Option
 Room Inventory View for 7 days, 15 days, 1 year or more
 Setup of Release Date and Time For Any Reservation and Booking
 Option to Cancel or No Show Any Reservation Or Group Booking
 Group Check In & Check Out
 Applying group Rate, Group Discount & Group Settlement
 Group Folio option and Email group Folio
 Collect payment online for booking like Ccavenue, Ebs etc.
 Printing of Guest Registration card In advance
Back Office Module

 Managing Miscellaneous Sales (Accounts Receivable)
 Managing Expense (Account Payable)
 Setup automated emails or SMS for different events.
 Creation of City Ledger/ Direct Billing Company Account with Credit Limit Setup
 Facility to print, email or SMS City ledger account
 Create and categorize business source by creating market segment
 Offer special rates for business source
 User Profile Definition to Control Each Function & Report Access
 Complete Audit Trail
 Collect payment online for booking like Ccavenue, Ebs etc.
 Define different rate for different type of guests.

Booking Calendar View
Floors View

Guest Management Module

 Detailed 360* Profiling of individual guest
 Guest Database and Guest History
 Guest dashboard for overall view of module
 Recording of Personal Details & Preference of Guest
 Stay in touch with guests via built in email & SMS system
 Upload proof for future reference
 Define guest types
Laundry Management
 Total Laundry Management
 Manage in-house guest, outside and hotel laundry
 Collect payment online for laundry
 Barcode for clothes for efficient management
 Direct charge or post to room facility
Banquet Management
 Booking and Reservation of Conference & Banquets
 Menu Card Definition & event Quotations
 Planning invoicing and payment of conference, banquet packages
 Define different taxes & receipts
 Collect payment online

New Laundry
Booking
Guests List

Website Management
 Manage hotel website in few steps
 Testimonial, news, deals, newsletters, sliders, popup and many more
 Blogs, restaurant, laundry and many more
 Online booking for room and banquets.
 Guest account with 360* view.
 Commission free booking.
 Booking engine and many more.
Housekeeping Module Management

 Create housekeeping tasks and schedule
 Housekeeping view mode for efficient management
 Manage housemaid
Maintenance Management Module

 Micro and macro management of machinery and spare parts
 Maintenance module view mode for easy tracking and work status
 Maintenance calendar
Payroll Management
 Easy management of payroll
 Time and attendance and leave management
 Appraisal , Applicants, Job posting and many more
 Online HR platform for employees

Stay View
Guest details

Mini-bar Management Module

 Mini-bar management
 Define taxes
 Item confirmation, breakage and many more.
Report Module
 100+ reports to cover every aspect
 Detailed taxation report
 Export report in different formats such as .docs, .xls, .pdf, etc.
 Print &Preview
Inventory Management
 Sales quotes, purchases, orders and many more
 Multi-level Categories
 Shipment Method Configuration
 Multi-tier Stock Areas
 Contact Management
 Service and Returns
Marketing Management
 Send email & sms on different occasion.
 Automatically send email & sms for birthday
 Define unlimited email & sms templates and many more.

Day Cash Report
Reception Report

Guest Relationship Management

 Manage incidents, enquiries and more
 Manage all feedbacks at one place.
 Create Online feedbacks form like Google form and send to your guests.
 Increase sales by 30%
Event Management
 Manage events from single window.
 Online payment collections for event
 Online registration for events direct from hotel websites
 Speakers, organizers, notification, gallery and many more.
Food & Beverage Management

 Online food order system for guests.
 Food items, category, taxes and many more.
 Direct charge or post to room facility.
 Smart Restaurant POS for hotel
Transport, loyalty & Coupon

 Manage transports facilities
 Loyalty, vouchers, coupon management in few steps

Staff List
Add New Event

Message Management
 Inbox, sent , archived and many more
 Send to multiple users.
 Minimize the conversation gaps between staffs
Channel Management
 Room rates and availability gets updated in real-time across all platforms
 All reservation details are saved automatically – saves time spent on manual updates
 Understanding 2-Way interface for hotel channel management
 Automatic updating of room availability across multiple booking channels and many more
Membership Management
 Sell different membership like gym, salon, etc
 Unlimited membership creation etc.
Tools
 Reminders
 Phone Directory
 Wakeup Call
User Management
 Unlimited users, user roles and more
 Define flat discount, minimum check In amount and many more.

Hotel Website
Hotel Website
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Mytruehotel Brochure: Hotel Management Software - ERP

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Mytruehotel : Hotel Management Software

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Empower your team and enable your business to grow.

 Ensure observation of health, safety legislation and licensing laws.

 Send specific message to different departments or a staff member for better

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Reservation/ Front Office Manager

 Can access the list of all online and offline booking.

 Receive notification emails and booking confirmation from distribution channels.

Guest Relationship Manager

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Mytruehotel Major Modules and Features

Front Office Module

 Guest Check-In and Check-Out Screen

 Booking view for getting big picture of stay

 Send email or SMS bills to guest

 Extra Charge posting and defining Extra Charge Package

 Multi-currency settlement & print folio and bills

 Meal plans to select on rooms

 Guest Snaps with Web cam at check in & reservation

 Storage of guest proofs

 Collect payment online for booking like Ccavenue, Ebs etc

 Flat Discount and various types of discount can be applied

 Close folio option for guests opting for longer stay

 Advance deposit and refund option

 Do Not Rent feature for black listed guest’s

 Automatic folio routing of extra charges

 Unlimited payment options.

 Smart dashboard for 360* view

 Wake-up Call and Guest follow up option

 Night Audit process with automated backup system and reports

SSL Technologies And Services Private Limited | 8

Reservation & Group Booking Management

 Room Inventory View for 7 days, 15 days, 1 year or more

 Option to Cancel or No Show Any Reservation Or Group Booking

 Group Check In & Check Out

 Applying group Rate, Group Discount & Group Settlement

 Group Folio option and Email group Folio

 Collect payment online for booking like Ccavenue, Ebs etc.

 Printing of Guest Registration card In advance

Back Office Module

 Managing Expense (Account Payable)

 Setup automated emails or SMS for different events.

 Facility to print, email or SMS City ledger account

 Create and categorize business source by creating market segment

 Offer special rates for business source

 User Profile Definition to Control Each Function & Report Access

 Complete Audit Trail

 Collect payment online for booking like Ccavenue, Ebs etc.

 Define different rate for different type of guests.

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Booking Calendar View

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Guest Management Module

 Guest Database and Guest History

 Guest dashboard for overall view of module

 Recording of Personal Details & Preference of Guest

 Upload proof for future reference

 Define guest types

 Manage in-house guest, outside and hotel laundry