Proposal to “”

Recommendations & Proposal

??

Ref. No: DGL1017 GrClo01

Date: December 19th, 2017

Prepared By:
Aritra Ghosh
Account Manager
Denova GloSoft Limited

Denova GloSoft Limited

FE - 488, Sector - III, Salt Lake, Kolkata - 700 106
Phone: 91-33-65 336682 // 91-8100-336682
eMail: info@dgl.biz; Website: www.DGL.biz

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REFERENCE

On the basis of the conversation with Mr ?? of ???? and Mr. Zafar Faridi of Denova GloSoft
Limited on 18th December 2017

NOTICE OF PROPRIETARY INFORMATION

All information contained in or disclosed by this document is proprietary to Denova GloSoft

Limited (DGL). By accepting this material, the recipient agrees that the information contained
herein will be held in confidence, and will not be reproduced, disclosed, or used either in
whole or in part, without prior permission from DGL.

EXECUTIVE SUMMARY

In today’s scenario where technology is penetrating every aspect of life, every business need
online solutions to help manage their business more smoothly and with more accurate data
usage as well as cutting down in operating costs.

?? of ?? has invited a proposal for Online Grocery Website and Mobile Application

We are pleased to submit this proposal for ??.

We will execute the project in the following phases:

• Planning
• Start-up
• Development
• Testing
• Submission
• Customization
• User Acceptance
• Training & Implementation
• Handholding Support

SCOPE OF PROPOSED WEBSITE

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MODULES COVERED
1. Index Page

The various sections and templates are displayed. Also with the products under different
categories
 Promotional Ajax banners
 Featured Products
 Bestseller Product
 Brands

2. User Module
 The User can login in his account by providing a valid login name and password.
 A message will be displayed if the login parameters entered by the user are
incorrect
 The User can login in his account by providing a valid login name and password.
A message will be displayed if the login parameters entered by the user are
incorrect.
 The user need to provide his correct email address and a mail is sent regarding
his password.
 The user needs to provide his details on the form that appears. The Incorrect
Registration will display a message on the top of the form regarding the field left.
Also successful registration will take the user to the product display page.
 The user can send feedbacks about the products to the Admin from a form
available on this page.
 This page will display A brief introduction about the company and its workings.
 This page will display the postal address for the Corporate office of __________.
And email id of the contact person.
 This page will display the information about the policies of the company.
 This page will display a terms of purchase for the customer
 This page displays the shipping details, return policy and warranty.
 This page will display the FAQ and answer about the site and company.
 This page will display a list of all the press covering regarding the company.
 The Promotions are displayed which are present in the system.
 Only registered users can access this page. The details of the user will be
displayed. The User can update his detail.
 The postal address details will be displayed in this page. The User can edit his
address details.
 The list of all the orders that are under the users account is displayed. The user
can view the all orders, last 5 orders or last one year orders.
 This page will display the Details of the loyalty points in tabular format.
https://www.onlinesbi.com/osbi_loyalty_pts_faq.html
-The user will be able to change password for his account.

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 A list of all the products user is interested in purchase is displayed in a tabular

format.
 All the products that are in Shopping bag will be displayed along with the shipping
address for that user.
 A list of all the products along with the tax and charges will be displayed along
with the user address.
 This page will display the billing address for the customer. The customer can
change the billing address and submit the order.
 A list of the products under a chosen category is displayed.
 A particular product is displayed. The user can add that product in shopping bag
or email to a friend
 User can select Size, Color
 The user can send the link or post the details of the social networking sites like
Facebook, Twitter etc. for a particular product by filling the details in the form
appeared.

3. Admin Module
 The Admin can Login by providing correct login id and password.
 A list of the details of the administrator present in the system will be displayed in
tabular format
 A new admin account can be created in the system.
 The password can be changed for that Admin account.
 Admin will have Vendor Approval/Disapproval authority.
 Email Notification to Super Admin of any Order will be sent.
 The Admin can set Alerts that are sent to the users on different events
 Admin can see each vendor sales statement and Billing Statement
 Admin can see each vendor’s Order Status
 Admin can see each vendor’s Shipment Status
 Admin can add, delete, and edit any content, data, etc available in the application.
 Admin can add, remove, limit, restrict or permit Sub-Admin user and Sub-Admin-
rights.
 Can add, remove, restrict or permit any user or user-rights.
 This Back End Panel would also show details of all the data available in the
application.
 Can see the details entered by all wholesaler.
 Can see details entered by visitors in the email subscription
 Can see “Notify Me” entered by the Visitor and can send message or revert mail
when the product is available.
 Can see details entered by users in the contact-forms and take necessary
actions.
 The Admin can view the List of all the orders in tabular format on the basis of
different criteria (All orders, pending orders, today's order, week's order etc.). The
Admin can also search for a orders between particular time period, Invoice

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number or by customer name. The Admin can view a single order detail or Edit a
particular order.

4. Product Selection Panel

 The Admin can create new categories in the system
 The Admin can add products under different categories
 The various products that are displayed in a tabular format. The Admin can edit or
delete the Products from the system.
 This will display the details saved for a product in a system. Admin can change
the details and update the settings.
 The Admin can set the rate of INR and USD. Also the last save rates will be
displayed for USD and GBP. Also the latest rates as per the surveys will be displayed
in this section.

5. Currency Panel
 The Admin can select the currency for different countries

6. User Panel
 A List of all the registered users is displayed.The admin can delete or edit any
user details. The Admin can select the registered users and then send emails and
attachments to them
 The Admin can select and send emails and attachments to all the registered
customers in the system.

7. Vendor Log In
 After registration and Super Admin approval, vendor can log into his panel.
 In their panel they can manage their Account like uploading Logo, edit Profile,
change Password
 Vendor can also can create sub users and assign permissions
 Can upload product once at a time or bulk
 Each vendor can add their own shipping methods & carriers
 Product Shipment will be done from individual Vendors
 Vendors can determine Shipping Cost.
 Vendor will have the ability to Add, Delete, edit Products.
 Vendors can also Disable or Enable Products to create Demand of any Product
 Email Notifications of Order to Vendors and the Owner of the Portal
 Vendor can determine Discount and can create their Discount Coupon
 The Vendor can create new categories in the system
 The Vendor can add products under different categories
 The Vendor can set the rate of INR and USD. Also the last save rates will be
displayed for USD and GBP. Also the latest rates as per the surveys will be displayed
in this section.

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8. Mails/Correspondence Panel
 The Admin can Edit / delete the all users details which are displayed in tabular
format. The Admin can also send users emails and attachments
 The Admin can View /Edit and Delete the Promotions codes in the system.
 The admin can add details of the promotional codes in the system.
 The Admin can View/Add/Edit Delete the Promo Gifts under the different
promotions in terms of percentage and discounts the system
 A pop up screen will open. The admin can provide and save the details of the
New gifts
 The Admin can view the list of all the customer who request for the catalogue.

9. Order History Panel

 The Admin can view the List of all the orders in tabular format on the basis of
different criteria (All orders, pending orders, today's order, week's order etc.). The
Admin can also search for a orders between particular time period, Invoice number or
by customer name. The Admin can view a single order detail or Edit a particular order.
 All the details of a particular order will be displayed.

10. Website Functionality / Features

 Customer can Add the products in his wishlist which he is searching on website
from different - different categories and, Later on , he can see all his his choices
products and buy. When Customer is buying a product from Website and entering his
pin-code, then a pop – up should Open and ask? 1.Would you like to deliver product
at your Doorstep? 2. Would you like to go to our Franchise Store and Collect? 3 .
Inventory Block / unblock option should be There in Backend (either at franchise or
Depot) 4. option to inactivate features pin-code wise in backend we will promote Gift
Voucher on Website, which can be redeemed by the customer while buying product
from Franchise Store.
 If customer is clicking on Different - Different Links on websites, then through
Search Functionality, We can Easily Identified, Customers is searching which
Product, Category and promote those products on Site.
 We Can Track Geography of the Customer
(When Customer Comes to Our Website, so using his IP Address , System Can
Locate the City / State , Country and Flash a Pop – up where we Can Provide
Details as : your nearest Franchise store.
 3D View of products on Category (Banner of the Product - Demo) .
 Store and Route map through Google Map Integration where we can Guide our
customer through Direction Tab and he can also send SMS through SMS Tab. where
customer put his mobile number and send. After sending, he will receive Confirmation
code on his mobile like OTP (one time password of 6 Digit ) , then he will get SMS for
Franchise Store Address .

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 If Customer is asking for Invoice , then he Will Get invoice with blank price , at
the same time, Export Sales Person Will Get this Information through mail or SMS ,
Make Quotation , Take Approval and Send mail to Those Customers.
 Tracking on Website for Goods like Status of Containers, Delivery of Container
etc.
 Franchise Feature in portal: Where we would like to check time in and out for a
franchise , Check Attendance.
 Link our Site with Linked In , Facebook and Twitter like Social medias.
 General, Retail, Project , Franchise , Institutional , international, Service inquiry.
(separate forms). We can also put gift voucher code over here.
 Awards & Recognition, Articles, Press Editorials, Magazine Coverage , TV Ads,
online promotions, Newsletter , Rewards & Recognition form , corporate video.
 Career option location wise.
 About Showroom
 Contact us (complaint, feedback, eg : abc@brggroup.in , 0124 – 3456789.
 12 to 13 pages in .PDF format ( size Approx 8 MB)
 We can evaluate and give access to such international Clients to See our
Designer Section. Password to access.
 Small image - 7.35 KB (width 113 ,Height 75) & Large Image 75 KB to 80 KB
(width 333 and Height – 500) and when we click on next Button, it will reach at next
image. 12 images in one Table. 4 in one Row for better representation.
 Terms & conditions
 Filtering price
 Filtering colour
 Filtering between discounted and non – discounted items.
 Listing Stock products
 Filtering brand products
 Filtering new arrival products
 Customer can put his reviews on frontend and moderator can change and upload
on frontend.
 Feedback about product in a form format.
 Return policy , shipping policy , privacy policy , terms of use
 Track an order , FAQs , payment options , contact us , franchise locations etc.
 Why ??
 Life at ??
 Careers
 Connect – like facebook , twitter , pinterest ,blog , linkedin ,google plus, youtube
etc.
 Partner with Us
 Products , services , news & Events , about us , terms & conditions , help
 Customers experience
 Why , requirements for becoming a franchisee , support
 ISO 9001 certified like

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 Logo of VISA , master card , net Banking , paypal

 Aramex , om logistics, bluedart , Fedex , DHL , Robinson , TCI etc.
 It will Filter Franchise Store location and Address , email Ids
 Search by customer on our website
 When customer will click on it , then he can search by any order, any words ,
Exact Words , any order , also Put Search Search Tips over here. Search including
title , description , price , currency , sorting etc.
 A Separate page where All our brands have unique Range of products and Deal
of the Day. Where in Footer - we will mention as : NEVER MISS AN OFFER ! Put a
text box like e-mailers and customer can put their email Id and mobile number for
Subscription of offers. If someone is already Subscribed , then manage Subscriptions.
 Filter Data from System and reflect exact product on site.
 Sort By latest , Price - high to low , low to high , Relevance , Discounts ,
Customer Ratings , Popularity , new Arrivals.
 Filtration based on parameters
 Brand-wise Feature Searching
 Search depend on the material used
 Unique products, trust & Commitment to quality, 24 X 7 Customer Support ,
Widest payment Options , PAN Pakistan Delivery Locations. (put image of Each
Section)
 Export Alert - gives you updates on: Newly Added products , Trends and
Demands for products, Supplier information , Latest buying requests. Customer can
also Subscribe our Newsletters Related to Export.
 7 to 10 images of each product. Better resolution, 72 Inch DPI and Better
Resolution.
 How many products have u added in your Cart.
 It will display 8 products < 4 products in one row where product name , image
and price will display. So that if customer doesn’t like that product, then we can give
us other products from same category and type. >
 We can upload thousands of data in one go through .csv file where auto upload
data in Structured format will reflect on site without any error.
 Reducing errors
 Traffic on Site
 Top Level Cat and sub cat in left nav band to be displayed in a manner that they
can be differentiated. Don’t require number of stock with category name.
 To enable this functionality, in staging (backend) , Display Calendar Should be "Y
" and on product page - product basic information field - ' is preferred date' should
be "Y".
 This functionality gives end users flexibility to decide whether they want to opt for
?? mailers or not, at the time of registering with ??. End users when shopping using
anonymous/ guest checkout will also have this option on Shipping & Billing detail
page (anonymousCheckout.jsp file)

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 Users getting ?? mailers will have an option to unsubscribe from our mailing list.
A link will be provided in ??G mailers for this.
 Image on product page , while customer will put Curser on it.
 SMS Integration
 Improved analytics reports to enable category managers in shopping to analyze
their categories in greater detail with respect to visits, conversions, profiling users
who have placed or tried to place order in the system, search analytics.
 Functional Impact on Business and improved customer experience.
 Cron job to send out birthday , Anniversary mailers to customers.
 Performance of their site .( Controlling the Load on Database Server)
 Customer Friendly Chat Application where customer is engaged with us –
Pakistan & Overseas.
 Enabled Personalization functionality for Gifting products
 Measuring a customer's satisfaction with the ser-vice received. the quality and
quantity of the service for its price. using Call Center metrics : First Call Resolution ,
Service Satisfaction Rate, Average Call Duration , Call Quality , Escalation Rate, Time
to Resolution .
 Customer Can Search on Brochure, See Pagination . In Footer, we can mention
symbol of : Table of Contents, Thumbnails , Bookmarks, Share this ,Print, Download,
Full Screen, Zoom in

SCOPE OF PROPOSED IOS APPLICATION

The iOS Application would be created with the feature list similar to the above mentioned
website scope

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SCOPE OF PROPOSED ANDROID APPLICATION

The Android Application would be created with the feature list similar to the above mentioned
website scope

DEVELOPMENT PROPOSAL

Technology

Platform: We propose the software to be created on Framework.

Language: We propose to create this web solution in PHP language as PHP is secure, cost
effective to the client and is supported by the CMS platform.

(You would be requiring a Linux serve to host the PHP

application.)

EXIT CRITERIA
The exit from the training services will be occurred, when all the training will be imparted
to ??.

PERFORMANCE

The proposed website will be designed for optimum performance in meeting the client’s each
and every requirement.

AVAILABILITY

Assuming the adequate availability/performance of appropriate hardware, os platform & the

application’s availability will range between 99%-100% on an average in a given month.

RELIABILITY

The reliability of the proposed system will depend on the information provided to the
department of housing during the requirement study, by the representatives of ??.

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SECURITY AND ACCESS CONTROL

A robust security and access control will be integrated with the system. The security levels
will use the application’s embedded security and access control features. In the first level, the
system authentication based access control will be implemented. In the second level, the
application itself will allow the system administrator to grant and revoke roles to
users/members and control access of the users/members.

POST UAT WARRANTY SUPPORT

DGL shall provide warranty support free of cost for a period of one month after a clear sign-
off on the project. The Warranty / Maintenance would only mean the correction of any errors
if occurred and would not include addition, deletion or editing of any feature or functionality.

INTERRUPTION OF WORK

Delay of work due to reasons extraneous to BRG Group(e.g., non-availability of the

designated personnel, resources, etc.) will automatically lead to proportionate extension of
the project duration.

FORCE MAJEURE

DGL will not be responsible for the delays due to acts of God, violence, strikes, civil
commotion, war, floods, earthquake & other natural calamities, etc., that have direct impact
on execution of the project.

--------------- END of Web Development Proposal.

--------------- Additional Details followed, hereafter.

We thank you for inviting us to cater for your web related requirements. We
also thank you for your time and interest in going through our recommendations
and proposal.

We are a company with our in-house domain registration panel, web

hosting server, the design studio and an experienced and professional team to
cater the web design n’ development and internet marketing services. This is our
USP as there is no any other company to have all these services in-house and of
their own. Our domain registration panel is faster than any of the competitors.

We look forward to be your empanelled and dedicated web-service-

provider and consultant for all your web related services.

Thanking you again.

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Regards,
Aritra Ghosh

Denova GloSoft Limited

FE - 488, Sector - III,
Salt Lake, Kolkata - 700 106
Phone: 033-65 336682.
eMail: aritra.ghosh@dgl.biz
Skype: DGLsupport3

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