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The UEP Code of Conduct sets out our standards for everybody who works for UEP. The Code
is obligatory, without exception. Everyone in UEP is accountable for upholding its requirements.
Failure to observe the Code is a cause for disciplinary action, which could lead to dismissal. The
Code is based on our beliefs and values. It enshrines our commitment to honesty and integrity,
our desire to contribute to human progress and our commitment to mutual advantage in every
relationship of which we are part. The Code applies those principles to the specific situations of
day-to-day business life. The underlying philosophy of the Code is that there should be no gap
between what we say and what we do. A crucially important element of this is the commitment
to an open culture where people feel secure in seeking advice and in raising concerns. If you are
unsure of what to do in particular circumstances or concerned that the Code is being broken, you
have a responsibility to speak up. The Code explains the mechanisms to do this, including the
Ethics Governance Board process and the protections in place to ensure that retaliation against
those who do speak up will not be tolerated.
Our reputation, and therefore our future as a business, depends on each of us, everywhere, every
day, taking personal responsibility for the conduct of UEPs business. Together we can show the
world that UEP is a company united by strong, clear values and the highest standards of
behaviour. It is on this basis that we will be judged not only as a company that delivers excellent
financial returns but also as great company we are proud to work for.
Tariq Khamisani
President UEP
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Code of Conduct - Our Commitment to Integrity
The Code stands for a fundamental UEP commitment to comply with all applicable
legal requirements and the high ethical standards set out in this Code wherever we
operate. To help us meet this commitment, the Code defines what UEP expects of
its business and people regardless of location or background. It provides both guidance
in key areas and references to more detailed standards, instructions and processes
for further direction.
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Code of Conduct - Our Commitment to Integrity
i Information
To learn more about laws, standards, instructions and
processes that may apply to you, ask your line manager,
contact Compliance & Ethics lead or contact members of
the Ethics Governance Board.
All employees must adhere to the principles and requirements contained in this Code
and should consult the Code for guidance when acting on behalf of UEP.
Employees must not use a contractor, agent, consultant or
other third party to perform any act which conflicts with this
Code. Employees who engage third parties such as contractors,
agents or consultants to work on behalf of UEP must seek to
ensure that these parties are made aware of the Code and
should seek their cooperation in adhering to the Code
including, where possible, a contractual requirement to act
consistently with the Code when working on our behalf. You
must report any breaches or inconsistent behaviour by these
third parties. In joint operations, where we are the operator,
we will apply our Code principles directly; where we are not
the operator, we will seek to influence our joint venture partners
to adopt similar principles.
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You must report any breaches or potential breaches of UEPs compliance and
ethics commitments of which you become aware whether these relate to yourself,
direct reports or others.
You must similarly seek advice if you are ever unsure about the proper course of
action. If you are in any doubt about whether to speak up, ask yourself some simple
questions:
Is the action you are concerned about legal?
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Code of Conduct - Our Commitment to Integrity
Your HR representative
HR
Line LT Member
Line Manager
Line Supervisor
Individual Complainant
However, if you are ever uncomfortable using one of these resources, you may also contact Ethics
Governance Board at any time.
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Code of Conduct - Our Commitment to Integrity
If you contact any of the Ethics Governance Board members, the Board member will
then forward your question or concern, with strict confidentiality, to the appropriate
individual within the Board to look into the matter.
If you wish, your contact with the Ethics Governance Board can be anonymous. Of
course, giving your name can often help investigators look into the matter, and as
explained below, UEP has an unwavering policy against retaliation for raising a good-
faith concern under this Code.
Every effort will be made to attend to your concern or question promptly, especially
when circumstances make it time-critical. The Country Leadership Team oversees
the integrity of the Ethics Governance Board performance by monitoring responses
to questions and concerns to ensure these are handled fairly.
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Code of Conduct - Our Commitment to Integrity
We recognise that safe operations depend not only on technically sound plants and
equipment, but also on competent people and an active HSE culture. No activity is
so important that it cannot be done safely.
Simply obeying safety rules is not enough. UEPs commitment to safety means each
of us needs to be alert to safety risks as we go about our jobs.
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Code of Conduct - Our Commitment to Integrity
Only undertake work for which you are trained, competent, medically fit and sufficiently rested
and alert to carry out safely.
Make sure you know what to do if an emergency occurs at your place of work.
Help ensure that those who work with you employees, contractors and other third parties
act consistently with UEPs HSE commitments.
Promptly report to local UEP management any accident, injury, illness, unsafe or unhealthy
condition, incident, spill or release of material to the environment, so that steps can be taken
to correct, prevent or control those conditions immediately. Never assume that someone else
will report a risk or concern.
Never
Undertake work when your performance is impaired by alcohol or other drugs, legal or illegal,
prescribed or otherwise.
Bring weapons including those carried for sporting purposes onto company premises.
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Code of Conduct - Our Commitment to Integrity
Environment
Wherever we operate, we will strive to minimise any damage to the environment
arising from our activities.
In addition to fully complying with all legal requirements, we will constantly strive to drive down
the environmental and health impact of our operations through the responsible use of natural
resources and the reduction of waste and emissions. These challenges apply to all parts of our
business and to all facilities, plants, refineries and offices wherever we operate. Working to
protect the natural environment and the health and safety of the communities in which we operate
is a core commitment of our company.
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Code of Conduct - Our Commitment to Integrity
Employees
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Code of Conduct - Our Commitment to Integrity
Team Leaders
Basic Rules You Must Follow
In support of these aspirations, as a UEP manager you
must:
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Business
Partners
At UEP, we believe that business relationships
founded on trust and mutual advantage are
vital to our success. We will strive to create
mutual advantage by understanding the needs
of our customers, contractors, suppliers and
joint ventures and conducting ourselves
honestly, responsibly and fairly. Our continued
success depends on competing aggressively,
but we will do so fairly and in full compliance
with the law.
Code of Conduct - Our Commitment to Integrity
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Code of Conduct - Our Commitment to Integrity
Self-approval Test
In addition to applying the principles above, ask the
following questions to determine whether a gift or
entertainment is appropriate:
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Code of Conduct - Our Commitment to Integrity
Conflicts Of Interest
UEP respects its employees privacy and therefore does not normally take an interest
in personal conduct outside of work. However, when an employees personal, social,
financial or political activities interfere or have the potential of interfering with the
employees loyalty and objectivity towards the company, a conflict of interest may
exist that must be satisfactorily resolved. Actual conflicts must be avoided, but even
the appearance of a conflict of interest can be harmful, too.
Performing services.
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Code of Conduct - Our Commitment to Integrity
Close relative means a spouse, partner, parent, step-parent, child, step-child, sibling, step-sibling,
nephew, niece, aunt, uncle, grandparent, grandchild and in-law.
Boards Of Directors
Occasionally, an employee may be asked to serve on the board of directors of another organisation
and this can, in some cases, raise a conflict of interest or even a legal issue. Before accepting a
position as a board member (including for not-for-profits), always get written approval as required.
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Code of Conduct - Our Commitment to Integrity
Other Relationships
Investments
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Code of Conduct - Our Commitment to Integrity
In Pakistan, UEP, for example, has to comply with the Pakistan Competition Act 2010
and all rules and regulations formulated pursuant to this Act.
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Code of Conduct - Our Commitment to Integrity
Other Activities May Raise You should consult UEP legal if you are in any
Competition Issues doubt about proper behaviour at trade
association meetings.
Always consult with UEP legal before:
Gathering Competitor Information
Entering into joint ventures, mergers,
acquisitions and marketing, purchasing or Competition laws can make obtaining competitor
similar collaborative arrangements with information difficult since direct or indirect
competitors. contact with competitors can have serious legal
consequences. However, in order to compete
Establishing exclusive dealings arrangements effectively in the marketplace, it is necessary
(e.g. contracts that require a company to and, if done correctly, legal to gather competitor
buy or sell only from UEP). information. At UEP we will conduct rigorous,
lawful competitor intelligence gathering. We will
Serving as a director or consultant in a use only available literature, industry and other
company that competes with us. publicly available sources to understand
business, customer and supplier directions,
Charging different prices to customers can be technology trends, regulatory proposals and
illegal in some areas and under certain developments and existing and expected
circumstances. Employees with authority to set courses of suppliers and competitors. UEP will
prices need to learn the requirements of the law gather this information fairly and legally. Some
in their jurisdiction and to consult with UEP legal forms of information gathering are always wrong.
on pricing practices.
Examples include:
Theft.
Trade Associations Illegal entry.
Bribery.
Trade associations can perform useful and Misrepresentation of who you are.
legitimate functions, such as the enhancement Electronic eavesdropping.
of safety within a particular industry. However,
since trade associations place us in close At UEP, we are committed to avoiding even the
proximity with our competitors, their membership appearance of improper information gathering.
and activities require us to follow special If you even suspect that a piece of competitor
cautionary guidelines. information might be considered confidential by
the competitor, you must check with UEP legal
Employees must not engage in discussions or before using the information in any way.
activities that would lead to the allegation or
appearance of improper behaviour. Even passive If you have questions or concerns about your
participation in a meeting where a questionable responsibilities under the competition laws,
discussion is taking place can put you and the consult your line manager or UEP legal. If you
company at serious risk. If you find yourself in have a question about whether it is appropriate
this type of situation, you must make it clear to accept or have certain competitor information,
that you believe the discussion is improper, contact UEP legal.
break away from the discussion and always
promptly inform UEP legal.
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Code of Conduct - Our Commitment to Integrity
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Examples of trade bans and restrictions include:
UEPs suppliers play a critically important role in our ability to operate and provide
products and services to our customers. That is why we must choose suppliers
carefully, based on merit and with the expectation that our suppliers will act consistently
with our compliance and ethics requirements.
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Governments
UEP is committed to respecting the confidentiality of our employees personal
And
information. It is UEP policy to acquire and retain only employee personal data that
is required for the effective operation of UEP, or that is required by law.
Communities
Communities amongst whom we operate
should benefit from our presence through
the wealth and jobs created, the skills
developed within the local population and
the investment of our time and money in
people.
Most countries have laws that prohibit corruption. In addition, an increasing number of countries
are adopting laws to prohibit bribery even when it is committed outside these countries own
borders i.e. paid to a foreign governmental official. A breach of any of these laws is a serious
offence which can result in fines for companies and imprisonment for individuals. Even the
appearance of a breach of anti-bribery or anti-corruption laws could do incalculable damage to
UEPs reputation.
Forbid making, offering or promising to make a payment or transfer anything of value, including
the provision of any service, gift or entertainment to government personnel and other officials
for the purpose of improperly obtaining or retaining business or for any other improper purpose
or business advantage.
Forbid making improper payments through third parties UEP personnel must therefore be
diligent in selecting and monitoring contractors, agents and partners.
Require that companies keep accurate books and records so that payments are honestly
described and company funds are not used for unlawful purposes.
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Code of Conduct - Our Commitment to Integrity
Basic Rules You Must Follow amount. (*Facilitation payments are payments
made to secure or speed up routine legal
Never government actions, such as issuing permits or
Offer or make an unauthorized payment, or releasing goods held in customs.)
authorise an improper payment (cash or
otherwise) to a local or foreign official or any Commercial Bribery
related person or entity.
Bribery of government officials is a serious
Attempt to induce a local or foreign official matter, but bribery of those working in the private
to do something illegal. sector is also often illegal and always against
UEPs own standards of business conduct. In
Shrug off or fail to report any indication of the end, bribery is bribery regardless of the
improper payments. recipient. For further information on bribery laws,
contact UEP legal.
Offer or receive money (or anything of value),
gifts, kickbacks or commission, in relation In addition, as a general matter, if you are
to obtaining business or awarding contracts. involved in international business, contact UEP
legal to make sure you understand the policies
Establish an unrecorded slush fund for any local or international that may apply to your
purpose. business activities.
Do anything to induce or facilitate someone For further guidance, refer to the Accurate and
else to break these rules. Complete Data, Records, Reporting and
Accounting and also Money Laundering sections
Permit an agent or representative of UEP of this Code.
to take questionable actions (looking the
other way). You may have worked previously for or have
colleagues at another company that allows
UEP Rules On Facilitation Payments facilitation payments to be made. UEP does
not.
UEP policy does not permit so-called facilitation
or grease payments to be made to government Please see the Q&A Section.
officials, even if such payments are nominal in
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Always
Co-operate courteously with officials conducting
a government or regulatory agency enquiry or
investigation.
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Code of Conduct - Our Commitment to Integrity
Community Engagement
At UEP we seek to engage in open and transparent dialogue and consultation with
communities and other representatives of civil society e.g. recognised international
and national non-governmental organisations (NGOs) who have a legitimate interest
in our operations.
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Code of Conduct - Our Commitment to Integrity
External Communications
External communications with investors, analysts and the media require careful
consideration and a unique understanding of legal and media issues. Only those
employees specifically authorised to do so may respond to enquiries from members
of the investment community (e.g. shareholders, brokers, investment analysts, etc.)
and the media.
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Code of Conduct - Our Commitment to Integrity
Political Activity
Always make clear that your views and actions are your
own and not UEPs.
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Lobbying/Advocacy
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Company
UEP is committed to respecting the confidentiality of our employees personal
Assets and
information. It is UEP policy to acquire and retain only employee personal data that
is required for the effective operation of UEP, or that is required by law.
Financial
Integrity
We have the responsibility as well as a legal
duty to protect the physical, intellectual
property and financial assets of UEP. We
will comply with all applicable laws and
regulations (including Generally Acceptable
Accounting Principles (GAAP) in each
jurisdiction where we operate.
All data that UEP employees create whether financial or non-financial must accurately reflect
transactions and events.
Financial data (e.g. books, records and accounts) must conform both to generally accepted
accounting principles and to UEPs reporting policies. Failure to keep accurate and complete
records is not only contrary to UEP policy but also may break the law. There is never a justification
or an excuse for falsifying records or misrepresenting facts. Such conduct may constitute fraud
and can result in civil and criminal liability for you and for UEP.
Other data (e.g. HSE performance, quality data, regulatory filings and other essential company
information) must also be accurate and complete. This is true whether the data is in paper
documents, computer-based or any other medium that contains information about UEP or its
business activities. Again, both our own company standards and, in many cases, legal standards,
require it.
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Code of Conduct - Our Commitment to Integrity
Always
Ensure all transactions are properly authorised
and accurately and completely recorded.
Never
Deliberately make a false or misleading entry in
a report, record or expense claim.
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Code of Conduct - Our Commitment to Integrity
Falsifying or creating misleading information can constitute fraud and simply put, fraud of any
kind will not be tolerated.
Senior financial officers and others responsible for the accuracy of financial reporting have an
additional responsibility to ensure that proper controls are in place to achieve truthful, accurate,
complete, objective, consistent, timely and understandable financial and management reports.
The applicable external and internal reporting standards as set out must be followed at all times.
Record Retention
Never
Conceal, alter, destroy or otherwise tamper with:
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Code of Conduct - Our Commitment to Integrity
If You
Are uncertain about the validity of any entry or
financial process or
Your prompt reporting will enable early management intervention to take place. If you feel
uncomfortable about reporting something directly to line management, you can use the Ethics
Governance Board.
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Code of Conduct - Our Commitment to Integrity
Company Property
Company Time
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Code of Conduct - Our Commitment to Integrity
Intellectual Property And Other sure that all claims, vouchers, bills and invoices
Protected Information are accurate and submitted in a timely manner.
If you have questions, you can consult UEP
legal or contact your line manager.
At UEP we regularly produce valuable, non-
public ideas, strategies and other kinds of
business information intellectual property Intellectual Property And Copyright
which we own and need to protect just as we Of Others
do with other kinds of property.
Just as we protect our own business information
In addition, other confidential business (see the Protecting UEPs assets Intellectual
information, such as personnel lists and customer Property and Privacy and Employee
data must also be protected. Consult the UEP Confidentiality sections of this Code), we are
Privacy and Data Protection policy and get committed to respecting the intellectual and
advice from UEP legal on the acceptable use protected information of others.
of personal information.
Basic Rules You Must Follow
See also the Privacy and Employee
Confidentiality section of this Code. Always Do not bring to UEP or use any confidential
protect and never disclose any confidential UEP information, including computer records,
intellectual property or any other confidential from prior employers.
information. This is to ensure that we reap the
benefits of our own hard work and keep our Seek advice from UEP legal when assigning
commitments to others. These obligations apply work to a new employee if there is a risk
throughout your employment and continue after that the employee might use protected
your employment ends. information from a prior employer.
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General
Guidelines
Ask Before Acting
Is it legal?
Is it right?
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Disciplinary Action
If you fail to comply with the Code, you will be subject to disciplinary action that may
include termination.
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You must not use your position to advance your prospects for future employment or
allow your work to be influenced by plans for or offers of, external employment which
would conflict or compromise in any way the best interests of UEP. Your professional
duty while being employed by UEP was to maintain confidentiality; therefore, you
must maintain the same professionalism and confidentiality after leaving the employment
of UEP and not disclose any official information.
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A Yes, it matters. What the contractor is doing is not right whether their
action may or may not make UEP liable. Do the right thing. Talk with
your line manager or use the Ethics Governance Board.
A No, he is not right. Even though UEP is a minority investor and working
interest owner/partner in the venture, it cannot ignore potential bribery
and corruption which would damage UEPs reputation for integrity
especially if it ignores wrongdoing by business partners. You should
contact the Ethics Governance Board immediately. As a minority
partner we must, as the Code states: seek to influence our joint
ventures to adopt similar principles. However, if a JV in which we are
involved appears to be breaking the law, UEP must take more
aggressive action to protect its reputation and to protect itself from
legal liability as a JV partner.
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Code of Conduct - Our Commitment to Integrity
A The Code says that if something does not feel right, you need to
speak up. Line management is often the best place to raise concerns
but because it is your line managers request that concerns you, your
choice to contact the Ethics Governance Board is a good option. If
you contact the Ethics Governance Board, UEP will look into the
situation and will not tolerate your line manager or anyone else
retaliating against you. The right thing to do is to report your concerns.
A UEP will not tolerate retaliation against anyone who in good faith
stops work for HSE issues and you will not be penalised if your
concerns are genuine and in good faith. If you are unable to discuss
this with your line manager for any reason, please use the Ethics
Governance Board.
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Equal Opportunity
Q I believe I have no prejudices in this area, but I feel sure the job
coming open in my department requires too much travel time for a
single parent or a married person. I only agreed as a courtesy to
interview such candidates.
Harassment At Workplace
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Q I was working late last night at the office. When I went to use the
photocopier I found a small stack of personnel records in the sorter.
I noticed that the copies contained payroll information for our
department. There is a lot of personal information on these forms. I
dont want to get anybody in trouble, but I dont think it is right that
this kind of information is left for all to see. What should I do?
A Under UEPs policies you are generally not required to get approval
for ordinary business entertainment valued at PKR 6,000 or less.
However, in this case, because the supplier is not going with you, the
tickets are really a gift - not business entertainment. The general UEP
limit for accepting ordinary gifts without approval is less than $50 ($50
as a benchmark due to rupee depreciation), so here you must get
approval as defined in the Gifts & Entertainment Policy.
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Conflict Of Interest
Q Does the Code apply to people with whom I have a close personal
relationship but who are not my relatives?
A The Code offers examples of areas where conflicts may arise, but it
cannot describe every situation that could create a conflict. Always
keep in mind what the Code tells us is the concern here an activity
or relationship that interferes with your loyalty and objectivity towards
the company. If you have a personal relationship that has the potential
of interfering with how you make decisions at work or could appear
to others to do so, a conflict of interest may exist. Tell your line
manager so that the situation can be addressed.
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Money Laundering
A You should promptly seek advice from UEP legal. They will then be
able to give timely legal advice to ensure that the transaction is dealt
with correctly.
A Yes. You need to tell others at UEP about your suspicions. Not only
do we not want to get the contract under inappropriate circumstances,
but we need to evaluate our relationship with the supplier to make
sure that the activities of this one representative do not indicate a
bigger problem in the way the supplier operates. Contact PSCM
manager immediately.
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Q I was told that I could hire a consultant to take care of getting all the
permits we need from a foreign government. He requested a $40,000
retainer and said that he would use the money to help move the
process along. Since we dont really know where the money is going,
do we have to worry about it?
A Yes, you do have to worry about it. You must know where that money
is going and for what purpose it is being used. Moreover, your company
is required to take steps to ensure that this money is not used as a
bribe. Seek the advice of your line manager or UEP legal immediately.
External Communications
A You must seek advice from your line manager and from the local
C&EA team, as well as speak to the Legal Advisor as to whether you
(or another) should attend.
Political Activity
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Code of Conduct - Our Commitment to Integrity
A No. Costs and revenues must be recorded in the correct time period.
The sale is not yet complete. It would be a misrepresentation and
could amount to fraud to include it in an earlier period.
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A No. This would breach the Code, your obligations to your previous
employer and might break the law as well. You are obliged to protect
your past employers confidential information just as UEP employees
are obliged to protect our companys confidential information. The
general knowledge and skills you learned with a prior employer may
be used in your new job at UEP, but you must not bring to UEP any
confidential (or otherwise protected) materials that you, or others,
produced for your prior employer. If you have any questions about
the status of any specific information you may have, check with UEP
legal before using or disclosing it.
Q Most people search for company web pages on the internet by typing
in the name. What if I inadvertently access a site that breaches UEP
policies? Will this appear on my computer history? What should I do?
A You should exit the site immediately. Do not store the link; and do not
send the link to anyone else. As the record will appear in your site
history; you may wish to inform your line manager of the circumstances.
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Acknowledgement Form
I have received and read UEPs Code of Conduct and I understand its contents.
I agree to comply fully with the standards, policies, codes and procedures
contained in the Code as well as UEPs related policies and procedures. I
understand that I have an obligation to report to the Company any suspected
violations of the Code that I am aware of. I acknowledge that the Code is a
statement of policies for business principles and rules of conduct and does not,
in any way, constitute an employment contract or an assurance of continued
employment.
Printed Name
Signature
Date
Department
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