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E-commerce is nothing but buying and selling of goods around the web. On the contrary, e-business is a
little different as it is not limited to, commercial transactions, but it also provides other services. These are
the two emerging modes of doing business, which are gaining importance with the passage of time.
Ex: Gone are the days, when you have to go to the market to buy a single item. Nowadays you just have to
place an order online, and that item will come to you within few minutes. Online shopping is getting popular,
just because of its simplicity and convenience. This is possible only because of two electronic networks,
namely, as e-commerce and e-business.
E-commerce is concerned with the firm’s dealings with its customers, clients or suppliers. Conversely, e-
business refers to undertaking industry, trade, and commerce, with the help of information technology and
communication. The article presented to you explains the difference between e-commerce and e-business.
Business-to-Business (B2B)
Business-to-Business (B2B) e-commerce encompasses all electronic transactions of goods or
services conducted between companies. Producers and traditional commerce wholesalers typically operate
with this type of electronic commerce.
Business-to-Consumer (B2C)
The Business-to-Consumer type of e-commerce is distinguished by the establishment of electronic
business relationships between businesses and final consumers. It corresponds to the retail section of e-
commerce, where traditional retail trade normally operates.
These types of relationships can be easier and more dynamic, but also more sporadic or discontinued. This
type of commerce has developed greatly, due to the advent of the web, and there are already many virtual
stores and malls on the Internet, which sell all kinds of consumer goods, such as computers, software,
books, E, cars, food, financial products, digital publications, etc.
When compared to buying retail in traditional commerce, the consumer usually has more information
available in terms of informative content and there is also a widespread idea that you’ll be buying cheaper,
without jeopardizing an equally personalized customer service, as well as ensuring quick processing and
delivery of your order.
Consumer-to-Business (C2B)
In C2B there is a complete reversal of the traditional sense of exchanging goods. This type of e-
commerce is very common in crowdsourcing based projects. A large number of individuals make their
services or products available for purchase for companies seeking precisely these types of services or
products.
Examples of such practices are the sites where designers present several proposals for a company logo
and where only one of them is selected and effectively purchased. Another platform that is very common in
this type of commerce is the markets that sell royalty-free photographs, images, media and design elements,
such as iStockphoto.
Business-to-Administration (B2A)
This part of e-commerce encompasses all transactions conducted online between companies and
public administration. This is an area that involves a large amount and a variety of services, particularly in
areas such as fiscal, social security, employment, legal documents and registers, etc. These types of
services have increased considerably in recent years with investments made in e-government.
Consumer-to-Administration (C2A)
Both models involving Public Administration (B2A and C2A) are strongly associated to the idea of efficiency
and easy usability of the services provided to citizens by the government, with the support of information
and communication technologies.
B2C and B2B are two forms of commercial transactions. B2C, which stands for business-to-
consumer, is a process for selling products directly to consumers. B2B, which stands for business-to-
business, is a process for selling products or services to other businesses. The business systems that
support B2B or B2C communications, transactions and sales administration differ in complexity, scope,
scale and cost, so it is important that you implement the right system for your customers. Intra-business EC
There is a lack of system security, reliability, standards, and some communication protocols. ·
There is insufficient telecommunication bandwidth. ·
The software development tools are still evolving and changing rapidly.
It is difficult to integrate the Internet and EC software with some existing applications and
databases.
Cost and justification. The cost of developing EC in-house can be very high, and mistakes due to
lack of experience may result in delays.
There are many opportunities for outsourcing, but where and how to do it is not a simple issue.
Furthermore, to justify the system one must deal with some intangible benefits (such as improved
customer service and the value of advertisement), which are difficult to quantify.
Security and privacy. These issues are especially important in the B2C area, especially security
issues which are perceived to be more serious than they really are when appropriate encryption is
used. Privacy measures are constantly improved.
Electronic retailing – (e-tailing) is the direct sale of products and services through electronic
storefronts or electronic malls, usually designed around an electronic catalog and/or auctions.
Electronic Storefront is a web site that represents a single store. Many found on the internet.
Electronic Malls, also known as a cybermall or an e-mall, is a collection of individual shops grouped
under a single internet address. The goal is to provide a one stop shopping place that offers a wide
range of products and services.
Today’s online banking customers enjoy instant access from their computer or mobile device to a full range of
services, allowing you to:
The job market is the market in which employers search for employees and employees search for
jobs. The job market is not a physical place as much as a concept demonstrating the competition
and interplay between different labor forces. The job market can grow or shrink depending on the
labor demand and supply within the overall economy, specific industries, for specific education
levels or specific job functions.
Independent (or uncontrollable) variables, which are shown at the top of the diagram can be
categorized as personal and environmental characteristics.
Intervening (or moderating) variables are variables within the vendors’ control. They are divided
into market stimuli and EC systems
The Decision making process, which is shown in the center of the diagram, is influences by the
independent and intervening variables. This process ends with the buyer’s decisions resulting from
the decision-making process.
The dependent variables describe types of decisions made by buyers.
Mobile e-commerce (m-commerce) is a term that describes online sales transactions that use wireless
electronic devices such as hand-held computers, mobile phones or laptops. These wireless devices
interact with computer networks that have the ability to conduct online merchandise purchases. Any
type of cash exchange is referred to as an e-commerce transaction. Mobile e-commerce is just one of
the many subsets of electronic commerce. Mobile e-commerce may also be known as mobile
commerce.
12) Define the following terms: PDA, WAP, SMS, GPS, WI-FI and smartphone.
Personal DIGITAL Assistant (PDA)- a small handheld wireless computer such as the family of Palm
handhelds and the Pocket PC devices from the companies like HP.
Wireless Application Protocol (WAP) – a set of communication protocols that enable different kinds
of wireless devices to talk to a server installed on a mobile network, so user can access to the internet.
WAP offered secure internet browsing.
Short Message Service (SMS) – a technology, in existence since 1991 that allows for the sending of
a short text messages (up to 160 character in 2004) on certain cellphones) SMS messages can be
send or receive currently, even during a voice or data call. Use by hundreds of millions of users, SMS
is known as the e-mail of m-commerce.
Global Position System (GPS) –a satellite-based tracking that enable to determine of GPS device’s
location.
Short for Wireless Fedility (Wi-Fi) – refers to 802.11b standard on which most of the local wireless
area networks WLAN run.
Smartphones – internet-enable cell phones that can support mobile application. These “phones with
a brain” are becoming a standard device. They include WAP microprocessor for the internet access
and the capability as of PDAs as well.
Ubiquity: The availability of any products or services at any location at any given time.
Convenience: Users can operate the wireless devices in any environments.
Instant connectivity: Connections are available quickly and easily at anytime and anywhere.
Personalization: The ability to customize the information to the customers.
Localization of products and services: Knowing the exact locations of the customers to offer
product or services information is the key factors to success
14) List at least five major drivers of mobile computing.
No Need for a PC. Today’s PDAs and some cell phones have as much processing power as
personal computers did just a few years ago, and possess the range of software available to PC
users. This suggests that the smart phone-not the PC-may soon become the foremost tool that
connects people to the Internet.
The Handset Culture. Another driver of m-commerce is the widespread use of cell phones, which
is a social phenomenon, especially among the 15-to-25-year-old age group. These users will
constitute a major force of online buyers once they begin to make and spend larger amounts of
money. The use of SMS has been spreading like wildfire in several European and Asian countries.
In the Philippines, for example SMS is a national phenomenon, especially in the youth market. As
another example, Japanese send many more messages though mobile phones than do Americans,
who prefer the desktop or laptop for e-mail.
Declining Prices and Increased Functionalities. The price of wireless devices is declining, and
the per-minute pricing of mobile services declined by 50 percent in recent years. At the same time,
functionalities are increasing. Also, a flat fee (e.g., monthly) encourages more use of mobile
devices.
Availability of Internet Access in Automobiles. The number of cars equipped with high-speed
Internet access (e.g., see autonetmobile.com and nvtl.com) has increased and will continue to grow.
Networks. A driving development of mobile computing is the introduction of the third- and fourth-
generation wireless environments known as 3G and 4G, and the adoption of Wi-Fi as a wireless
local area network (LAN), WiMax, and wide area networks.
15) Describe the major hardware devices use for mobile computing.
Hardware devices:
o Mobile computing device - be it, a notebook, hand-held computer, pen computer, PDA, PalmOS
compatible PDA, Symbian EPOC handheld device, Windows CE/Pocket PC device, or a modern
smart phone with Wireless Internet connectivity.
o A suitably-configured wireline or wireless WAN modem, wireless LAN adapter, or a flash card either
as a distinctly separate accessory or embedded on the device - as is the trend now.
o A Web Server with wireless support, WAP gateway, a Communications Server and/or MCSS
(Mobile communications server switch) or a wireless gateway embedded in wireless carrier's
network - this server provides communications functionality to allow the handheld device to
communicate with the Internet or Intranet infrastructure.
o An application or database server (the hardware piece) with application logic and business
application database - tier 2 server
o Optionally, a large enterprise application server (tier3) in the form of a Unix super server, IBM'ss
AS/400 server or IBM's OS/390 mainframe.
Software items:
GSM (Global System for Mobile Communications, originally Groupe Spécial Mobile) is a standard
developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols
for second-generation digital cellular networks used by mobile devices such as tablets, first deployed in
Finland in December 1991.[2] As of 2014, it has become the global standard for mobile communications
– with over 90% market share, operating in over 193 countries and territories. [3]
2G networks developed as a replacement for first generation (1G) analog cellular networks, and the
GSM standard originally described as a digital, circuit-switched network optimized for full
duplex voice telephony. This expanded over time to include data communications, first by circuit-
switched transport, then by packet data transport via GPRS (General Packet Radio Services)
and EDGE (Enhanced Data rates for GSM Evolution, or EGPRS).
Subsequently, the 3GPP developed third-generation (3G) UMTS standards, followed by fourth-
generation (4G) LTE Advanced standards, which do not form part of the ETSI GSM standard.
"GSM" is a trademark owned by the GSM Association. It may also refer to the (initially) most common
voice codec used, Full Rate.
19) Define 1G, 2G, 2.5G, 3G, and 4G.
Cell phones received their first major upgrade when they went from 1G to 2G. This leap took place in
1991 on GSM networks first, in Finland, and effectively took cell phones from analog to digital.The 2G
telephone technology introduced call and text encryption, plus data services like SMS, picture
messages, and MMS.Although 2G has replaced 1G and is superseded by the technologies described
below, it's still used around the world.The max speed of 2G with General Packet Radio Service (GPRS)
is 50 Kbps or 1 Mbps with Enhanced Data Rates for GSM Evolution (EDGE).
GPS is an acronym for Global Positioning System. This is one of the many ways that are used to
pinpoint an exact location on the earth’s surface. This is made possible by a vast network of satellites
that are located in space and which relay information on the ground regarding specific coordinates on
the earth’s surface. The satellites operate in such a way that they relay radio signals from space to
GPS receivers on the ground using a process referred to as trilateration. Specific locations on earth
can also be located using a vast network of several satellites and receivers combined.
The GPS technology was developed for use by the US military in the 1960s but it has turned out to be
a revolutionary invention that defines the way people live on a daily basis. Today, GPS technology is
used in almost every facet of daily lives. It has been used in the aviation industry (airplane, drones),
tourism, and even mapping. One of the most common applications of GPS is in mapping and surveying.
1. Locating positions: This is the most common use of GPS. This applies to situations where you
may be travelling to an unknown destination and you need to find your way around. GPS will help you
locate every area within the locality and will even provide the best routes to use to get there.
2. Getting access to emergency roadside support: In case you find yourself stranded in an unknown
location and need emergency help, you can simply call an emergency number from your Smartphone
and emergency services will automatically locate you without you sharing your location.
3. Preventing car and other automobile theft: Cars are fitted with GPS trackers to help keep track of
the exact location of your car at all times so that even if the car is stolen you will be able to trace it.
4. Mapping and surveying: Using GPS technology to survey positions and locations on the earth is
not only cheaper but also saves a lot of time. You can easily pinpoint locations on a map or highway.
GIS
GIS on the other hand is an acronym for Geographical Information System and is most commonly mistaken
to mean the same thing as GPS. GIS is a computer program that is designed to capture, analyze, interpret
and store data that has been transmitted from navigation systems such as GPS and make the information
available for use. The first rudimentary GIS system was designed in 1960 to be used in Canada and a
desktop version of it was created in 1986 to be used by computer end users. GIS can be used to create or
generate a map that can then be interpreted to show patterns such as the movement of people from one
place to another, the spread of a particular disease and so on. In other words, GIS makes the information
from GPS more sensible such that without GIS, GPS would not be manipulated and utilized to its maximum.