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International Managers Group Term 2 – Session 6

Attitude is a position of favor or disfavor


toward a person, place, thing, or event
AFFECT COGNITION
(FEELINGS) BEHAVIOUR (THOUGHTS)

A B C
 Positive or negative feeling towards one’s job; level
of contentment people feel about their work
Absolute difference
Innovation
Attention to detail
Outcome orientation
Aggressiveness
Supportiveness
Emphasis on Rewards
Team Orientation
Decisiveness
 A state of involvement and identification with the organization’s
activities, values and goals, leading to enthusiasm to further the
organization’s reputation and interests
ABSORPTION
DEDICATION
VIGOUR
• being strongly involved in • Being fully concentrated and
• energy and mental resilience
one's work happily engrossed in one’s
while working work,
• experiencing a sense of
• willingness to invest effort in
significance, enthusiasm,
one’s work • time passes quickly and one
inspiration, pride, and
• persistence even in the face has difficulties with
challenge.
of difficulties detaching oneself from work’

(Schaufeli & Bakker, 2003)


Psychological attachment that leads to an intention
to remain with a particular organization
(O’Reilly & Chatman, 1984; Allen &
Meyer, 1991)
AFFECTIVE COMMITMENT CONTINUANCE COMMITMENT
(Staying because you want to) (Staying because you need to)
NORMATIVE COMMITMENT
(Staying because you ought to)

Meyer & Allen, 1991


PERFORMANCE

WORK
INTENTION TO STAY
OUTCOMES

ORGANIZATIONAL CITIZENSHIP
BEHAVIOUR
PERFORMANCE
Job-related factors
EMPLOYEE
ENGAGEMENT

STABILITY/TURNOVER
Individual Differences JOB SATISFACTION

ORGANIZATIONAL
COMMITMENT
Organizational Factors
ORGANIZATIONAL
CITIZENSHIP
BEHAVIOUR