www.hcltech.

com

Successfully
migrating to the
Oracle Cloud
Meeting the demand for
dynamic business solutions

Enterprise
Resource
Planning

AuthOr:
Luis Weir
Principal Architect & Global Lead for OFM Solutions,
HCL Technologies

WHITEPAPER September 2015

SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

TABLE OF CONTENTS
INTRODUCTION 3

ORACLE’S OFFERING 3

THE JOURNEY TO THE CLOUD 5

THREE STEPS TO CLOUD SUCCESS 6

WHY HCL? 11

HCL’S TOOLS AND OFFERINGS FOR ORACLE CLOUD 11

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

INTRODUCTION
Business today is dynamic and digital. Whatever industry you look at the pace of
change is accelerating. Driven by new technology developments such as cloud
computing, the Internet of Things, and mobile apps, consumers and business buyers
alike have become more informed, connected, discerning, and demanding than ever
before.

At the same time, these same technologies are driving new business and delivery
models that are transforming how companies interact with employees, partners,
suppliers, and consumers. You only have to look at companies like Google, Netflix,
Amazon, and Facebook to see the transformation that is taking place.

But for traditional companies this poses a problem. The organizations mentioned
earlier were born digital. When it comes to the enterprise applications they use, they
had the luxury of starting with a blank sheet of paper. So they were able to take
advantage of new technologies that allow them to operate with unprecedented agility
and automation.

Traditional companies have to compete with the new upstarts. To level the playing
field, digital transformation is essential. Indeed, 27% of senior executives think it is a
matter of survival.

But traditional companies don’t have the luxury of starting from a blank sheet of
paper. They have legacy systems and data, and they are often inflexible and hard to
change.

So how can these companies make the change? Cloud computing provides the
answer. Cloud computing offers the opportunity to migrate legacy systems into a
more adaptable, agile environment and allows organizations to take advantage of new
emerging technologies such as mobile, integration, and the Internet of Things.

Recognizing this Oracle, in particular, has embarked on a digital journey to transform

its thousands of products into a set of comprehensive, cohesive, cloud-based digital
offerings called Oracle Cloud Services.

In this white paper we look at what those services comprise of and how companies can
best take advantage of them.

ORACLE’S OFFERING
Oracle’s cloud ambitions are big. It is aiming to become one of the largest cloud
vendors in the next few years. The company is already delivering many of its products
through the cloud and these will shortly be extended to include all its current products
and capabilities that are available on-premise.

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

The Oracle cloud consists of three building blocks:

Oracle Cloud

Private Cloud
Public Cloud
APPLICATIONS as a SERVICE PLATFORM as a SERVICE
(SaaS) (PaaS)

INFRASTRUCTURE AS A SERVICE
(IaaS)

yy Software as a Service (SaaS). All Oracle’s next generation applications - including

Oracle Customer Experience Cloud, Oracle HR Cloud, Oracle ERP Cloud, and
Oracle SCM Cloud – provided as cloud solutions.
yy Platform as a Service (PaaS). Oracle’s Fusion middleware offerings, such as Oracle
Mobile Cloud Service, Oracle Integration Cloud Service, SOA Cloud Service, and
Oracle Process Cloud Service, migrated to the cloud.
yy Infrastructure as a Service (IaaS). Services here will include Oracle Cloud
Infrastructure as a Service, services and solutions for Oracle’s cloud elastic compute
platform, and Database as a Service (DBaaS).

In addition the Oracle Cloud supports two deployment models:

yy Public cloud: In this option Oracle’s own infrastructure is leveraged, the stack is
run and supported entirely by Oracle and access to core infrastructure components
is restricted. This particular option is ideal for small or mid size organizations that
don’t have to deal with very high volumes of data and are not subject to several
regulatory requirements regarding data security. It is also ideal for deploying
development and test environments for organizations of any size.
yy Private Cloud: For organizations that deal with much larger volumes of data and
also have to comply with several data regulations, a private cloud option is also
available for implementing Oracle’s engineered systems. With this option the stack
doesn’t have to reside in Oracle’s data center and can be supported by a certified
Oracle partner such as HCL. As a result, it delivers more flexibility and scalability
than the public cloud option and is also more secure in nature.

Very soon the transition will be completed and Oracle will have one of the largest
end-to-end cloud capabilities, all with a single user experience. At HCL we believe
that with this breadth of capabilities, Oracle will provide organizations with a solid
foundation for transforming into digital enterprises. In addition, the possibility of
adopting public cloud and/or private cloud options allows customers to cherry pick
the solution that best fits their needs and budget.

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

ORACLE CLOUD SERVICES

Application
Cloud
Services
(SaaS)
Mobile Cloud Identity
Services Federation
(mBaaS) Cloud
Platform Services
Cloud
Services
Integration/ (PaaS)
SOA & BPM Database as
Cloud a Service
Services (dBaaS)
(iPaaS) Infrastructure
Cloud
Services
(IaaS)

90% of businesses have adopted cloud computing to some degree of whom

82% report cost savings as a result.
Source: Frank Palermo, “2015 Forecast: The Sun Is Out for Cloud Computing,”
CMSWire, December 16, 2014, http://cmswire.com/cms/information-management/
2015-forecast-the-sun-is-out-for-cloud-computing-027501.php#null

70% of companies plan to adopt Platform as a Service (PaaS) solutions by 2017.

Source: North Bridge 2013 Future of Cloud Computing Survey http://www.

northbridge.com/2013-future-cloud-computing-survey-reveals-business-driving-
cloud-adoption-everything-service-era-it

THE JOURNEY TO THE CLOUD

However, at the same time, our experience tells us that a headlong rush to cloud
solutions can be counter-productive.

The Oracle Cloud promises organizations the ability to quickly deploy new applications,
often with minimal investment in IT infrastructure. As they can typically be accessed
anytime, anywhere from multiple devices the applications also allow companies to
rapidly take advantage of mobility. However, the danger lies in their very ease of
deployment, as it is all too easy for business users to put in place their own systems
and bypass IT. Left unchecked, this can lead to multiple cloud solutions that neither
integrate with each other or corporate applications and cause security problems and
potential data privacy breaches.

Another hidden challenge lies within the size of the Oracle Cloud itself. Although
generally speaking this can be a good thing, the many options available can some
times overwhelm customers and, in some cases, drive them away from adopting an
Oracle Cloud solution. To avoid this issue, HCL created the Oracle Cloud Reference
Model. The model delivers a comprehensive approach for organizations to choose the

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

capabilities they need from the Oracle Cloud. Then, based on this input, it determines
which cloud components are required. This not only takes any complexity away from
the client but also accelerates the process of adopting cloud solutions.
OMNI-CHANNEL ENABLERS
SOCIAL: PARTNERS: DEVICES & MACHINES: MULTIMEDIA &
WEB : MOBILE:
ORACLE SOCIAL ORACLE B2B & ORACLE JAVA & CONTENT:
ORACLE ADF ALTA ORACLE MAF
CLOUD APIM CLOUD OEP EMBEDDED ORACLE MULTIMEDIA

SOFTWARE as a SERVICE : ORACLE CLOUD APPLICATIONS as a SERVICE

OMNI-CHANNEL EXPERIENCE DELIVERY : ORACLE CX CLOUD

SYNDICATION
EXPERIENCE
RICH MEDIA
DELIVERY
EXPERIENCE

CONTENT
DELIVEY
SEAMLESS

WEB
CUSTOMER ENGAGEMENT PERSONALIZATION BRAND ENGAGEMENT
OMNI-CHANNEL DELIVERY
(PREDICTIVE ANALYTICS)

CUSTOMER
MARKETING CUSTOMER SERVICE ENTERPRISE BUSINESS
RELATIONSHIP SUPPLY CHAIN HUMAN CAPITAL FINANCE:
AUTOMATION: MANAGEMENT: PERFORMANCE INTELIGENCE:
MANAGEMENT: MANAGEMENT: MANAGEMENT: ORACLE FINANCIALS
ORACLE MARKETING ORACLE SERVICE MANAGEMENT: ORACLE ANALYTICS
ORACLE SALES ORACLE SCM CLOUD ORACLE HCM CLOUD CLOUD
CLOUD (ELOQUA) CLOUD ORACLE EPM CLOUD CLOUD
CLOUD

DEVOPS : ORACLE DEVELOPER CLOUD SERVICE

PLATFORM as a SERVICE: ORACLE CLOUD PLATFORM as a SERVICE

IGaaS: MBaaS: IPaaS: BPaaS: JaaS: DaaS:

ORACLE IoT ORACLE MOBILE ORACLE INTEGRATION & ORACLE PROCESS ORACLE JAVA ORACLE DATABASE
CLOUD SERVICE CLOUD SERVICE SOA CLOUD SERVICE CLOUD SERVICE CLOUD SERVICE CLOUD SERVICE

INFRASTRUCTURE as a SERVICE : ORACLE CLOUD INFRASTRUCTURE AS A SERVICE

COMPUTE POWER TOPOLOGY NETWORKING

Furthermore, at HCL we believe that organizations need to take a holistic approach to

adopting Oracle cloud solutions, ensuring they have a cohesive strategy that supports
the company’s goals in both the short and long term. At HCL we advocate a three-step
approach.

THREE STEPS TO CLOUD SUCCESS

Current Landscape Transition (Hybrid Architecture) Future State

Disjointed User Experience Partly Jointed User

Experience Seamless User Experience
Web Applications

Web Applications
Mobile Apps

Mobile Apps
Partners

Partners

Service Marketing Software as a Service (SaaS)

HCM Cloud

Mobile Apps
Cloud Cloud

Web Apps

Partners
Devices
Financials HCM Service Marketing SCM
Web Applications

Cloud Cloud Cloud Cloud Cloud

Integration Cloud
Mobile Apps

Mobile Apps
Partners

Analytics Cloud

On-Premise On-Premise
Integration Integration
Platform as a Service (PaaS)
ERP CRM ERP CRM Integration
Mobile Cloud Java Cloud IoT Cloud
Cloud
Financials EAM Orders Customer Mng Financials EAM Orders Customer Mng

Human Human
Data Hubs Cases Marketing Data Hubs Cases Marketing
Capital Capital Infrastructure as a Service (IaaS)
On-Premise Integration
Service Service
Supply Chain BI Campaigns Supply Chain BI Campaigns
Management Management EAM Data Hubs

 Start the journey by creating a cloud adoption  Implement a cloud migration pilot to show early  Continue to move functionality to the cloud,
strategy to: results including analytics
 Elaborate detail understanding of current  Start to rationalise on-premise systems  Introduce disruptive technologies to enable:
technology landscape  Start moving some functionality to the cloud mobile workforce, Internet of things, social
 Define a cloud migration strategy (low risk high value) analytics, business APIs
 Identifying cloud quick wins (low risk high value  Implement hybrid integration: adopt Platform as  Leverage hybrid integration solution to integrate
use cases) a Service (PaaS) to support cloud integration with on-premise systems
 Look at SOA as an enabler to move to cloud and SOA for on-premise integration
(decoupling systems)

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STEP 1: DEFINE A STRATEGY

The start of any journey to the Oracle Cloud is the adoption of a clear cloud adoption
strategy. This needs to be based on both a detailed understanding of the current
technology landscape and the future aims of the company. From this a plan can be
drawn up that articulates the future state that will meet the needs of the business,
highlights the quick wins that are possible, and describes how the candidate systems
for migration to the cloud can be decoupled from other applications.

STEP 2: MIGRATION
The second step is to implement an Oracle Cloud migration pilot. Showing early
results will help to gain the buy-in of senior executives and line of business managers
for the overall strategy and eliminate the possibility of rogue IT occurring.

At this stage the company would be running a hybrid model, with some functionality
in the cloud and some still on-premise. As a result, we would expect to see Oracle
PaaS - like Integration Cloud Service (ICS) and on-premise solutions based on Oracle
SOA Suite and Oracle Data Integrator - adopted in order to support the integration
of cloud and on-premise systems. Plus, the rationalization of on-premise applications
can begin.

STEP 3: FUTURE STATE

In the third step functionality continues to be moved to the Oracle Cloud, including
analytics. We would also expect the introduction of disruptive technologies to support
mobile working, the Internet of things, social analytics, and business APIs. By this
stage the integration of systems should be complete and should be almost entirely on
the cloud supported by Oracle PaaS components. This also means that there would be
a seamless user experience rather than the disjointed experience in step one.

It is important to note that the future state is not necessarily a totally Oracle cloud
environment. For all sorts of legal, compliance, or business reasons, companies may
need to keep some systems and/or data on premise, in private clouds or even in other
clouds, resulting in a hybrid environment.

KEY CONSIDERATIONS
In our experience there are a number of key issues that needs to be taken into
consideration when developing a cloud strategy. Addressing these issues at the initial
stages can save significant effort later.

DATA
With data, one of the primary considerations that rises above all else is regulatory
compliance. Many regulations stipulate the jurisdiction that data can be held in. Even
if the data is not subject to regulations there is also the question of the legal rights
some territories may have over the data held within their borders. Before making a
decision about whether to migrate applications it is vital to understand where the data
will be held and under what rules.

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Note that as stated in the Oracle Cloud Hosting and Delivery Policies, as well as
Oracle’s Services Privacy Services, Oracle Cloud services are in alignment with the
ISO/IEC 27001:2005 security standards and also adhere to the Safe Harbor Privacy
Principles of notice, choice, onward transfer, security, data integrity, access, and
enforcement. In addition the Oracle Cloud has been awarded TRUSTe’s Privacy Seal.
Although this alone should satisfy many data regulatory requirements, it is important
to understand if these would be sufficient and comply with your organization’s data
security requirements.

Once it has been decided that data can be moved the challenge is then how to deal
with the hundreds of gigabytes in your on-premise systems. Our recommendation is
to adopt a three stage approach. The first stage is to conduct a data discovery exercise
to identify the sources of the organization’s most critical data entities. In parallel,
cloud and data architects should collaborate to define a common data model that can
be used in the second and third stages.

In the second stage, data is extracted from the identified source systems into a hub,
where it is normalized and cleaned, removing duplicates, redundancy, and outdated
information. The third stage involves the creation of another hub that is used to load
the clean data into the target SaaS system.

One factor that is often overlooked is the complexity of loading the data. SaaS APIs
can be very complex so it is vital that whoever undertakes the migration has a sound
understanding of how these work and, ideally, pre-built adaptors that will save time
and effort.

DATA MIGRATION

1 DISCOVER AND EXTRACT 2 DATA CONSOLIDATION 3 CLOUD INTEGRATION

& CLEANSING
On-Premise Sources
SaaS Clouds
ERP’s
Sales
Financials EAM Cloud
Human
Data Hubs Secure Network Zone
Capital Service
Cloud
Supply Chain BI Oracle SOA Oracle Data Oracle PaaS
Suite Quality Manager Integration
& Oracle Data (DQM) - Customers Cloud Service Marketing
- Orders
Integrator - Vendors (ICS)
- Products
- Reference Cloud
CRM’s - Items
data
- Etc SSL
Cleansing - Inventory
Routing
Customer
Orders
Mng
ERP Cloud
E-LT Profiling
Oracle
Cases Marketing Transformation
Data Financial
Match &
Service
Campaigns SOA/EDA
Merge
Hubs Cloud Adapters
Cloud
Management

Other
Clouds
Other Legacy

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CONSOLIDATION
Adopting cloud services offers plenty of opportunities for consolidating both
applications and hardware. Such consolidation can significantly reduce administration,
maintenance, and support costs.

PRIVATE VS PUBLIC
As we mentioned briefly earlier, existing legislation or industry compliance may
be a hurdle to adopting public cloud solutions. However, that does not mean that
companies cannot take advantage of the technologies involved.

It is perfectly possible in the Oracle Cloud for organizations to embrace cloud

characteristics such as on-demand self-service, broad network access, resource pooling,
rapid elasticity, and measured services internally as a private cloud. As a result, they
can gain all the benefits of cloud computing safe in the knowledge that they will be
complying with regulatory demands.

HIGH PERFORMANCE REQUIREMENTS

Companies with extreme performance requirements that can only be satisfied by
Oracle Engineered Systems such as Oracle Exadata, Exalogic, or Exalytics should
consider a hybrid cloud model, where production workloads are provisioned from a
private cloud hosted on Oracle Engineered Systems and non-production workloads
are provisioned from the public cloud.

SECURITY
One of the key benefits of migrating enterprise applications to the cloud is that they
typically allow companies to quickly and easily make them available in multiple
locations and geographies, and on various mobile devices. As a result, organizations
can empower employees to be more productive, collaborate better with partners and
suppliers, and provide new services to customers. However, all these benefits also have
security implications.

In putting together a cloud migration strategy, organizations should consider the

security of:
1. The service provider’s data center. However, with any reputable service provider
this should not be problem.
2. The network between the service provider and their company locations
3. Employee’s mobile devices
4. Customer access to web applications.

Security (36%), cloud computing (31%) and mobile devices (28%) are
the top 3 initiatives IT executives are planning to have their organizations
focus on over the next 12 months.
Source: 2015 State of the Network Study

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As stated earlier the Oracle Cloud complies with several regulatory requirements, such
as the ISO/IEC 27001:2005 security standards and Safe Harbor. Read the Oracle
Cloud Hosting and Delivery Policies and the Oracle’s Services Privacy Services for
further information.

INTEGRATION
To provide a seamless user experience applications will need to be integrated. Careful
consideration needs to be given to the technologies to achieve this. As discussed
earlier, we would recommend using Oracle PaaS (Integration/SOA Cloud Services)
and Oracle SOA Suite 12c for on-premise integrations.

Plus, its vitally important to have a thorough understanding of the Oracle cloud
solutions being adopted and how they integrate, what Integration Cloud Service
(ICS) connectors are available, what APIs from the fusion apps enterprise repository
can be used, and what limitations apply when consuming these APIs.

IMPLEMENTATION
One of the promises of Oracle Cloud solutions is that they are quick and easy to
implement and this is certainly true if a single application is being implemented from
scratch in isolation. However, as we saw in the data section above, there is rather more to
implementing an integrated cloud strategy. In fact, around 50% of all cloud adoptions
fail due to issues related to integration, data migration, or SaaS customizations.

Vendors such as Oracle impose restrictions on how their products are configured,
customized, extended and as previously mentioned, integrated. So unless companies
are fully aware of these constraints and how to implement Oracle PaaS to deliver
customizations, extensions, and integrations – such as Java Cloud Service for SaaS
Extensions, Process Cloud Service, and Integration Cloud Service (amongst other
cloud services) - the chances are they will encounter issues during or after adoption.

Consequently, companies will want to consider carefully whether they want to ‘do it
alone’ or whether it makes sense to partner with an organization that has developed
tools and accelerators to help with the implementation process.

EXPERTISE
Companies will also have to think about how they acquire the knowledge they need to
undertake a successful cloud migration strategy. Clearly they can develop expertise on
the necessary technologies internally and, for large organizations, it almost certainly
makes sense in the long term. However, to expedite adoption and reduce risk in the
short term, it may make sense to turn to a partner that has both the expertise required
and the necessary experience to avoid the pitfalls that can befall a cloud migration
strategy.

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

NEXT STEPS
Adopting Oracle cloud solutions will help companies make the transformation
and become digital businesses that can compete effectively in their chosen markets.
However, for maximum success, cloud adoption has to be seen holistically and
carefully considered before adoption starts. In this white paper we have outlined our
thoughts on how organisations should approach adoption and the factors they need
to take into consideration. If you would like to learn more about how HCL can help
you please contact us using one of the methods below.

To get in touch please:

Email: Integrated.Applications@hcl.com
Visit: www.hcltech.com

WHY HCL?
HCL is positioned as one of the global leaders in the IDC MarketScape Worldwide
Cloud Professional Services 2014 vendor analysis.

We offer a broad range of comprehensive cloud solutions that can be adopted either
as a framework or individually to deliver specific solutions.
HCL offers an end-to-end portfolio of Oracle applications and infrastructure services
across industries.

HCL’S TOOLS AND OFFERINGS FOR ORACLE CLOUD

HCL Consultancy Services for Oracle Cloud

ORACLE CLOUD PLATFORM as a

ORACLE CLOUD APPS as a SERVICE
SERVICE
(SaaS)
(PaaS)

ORACLE CLOUD INFRASTRUCTURE AS A SERVICE

(IaaS)

HCL Oracle Cloud Accelerators

HCL Reference Platform for Oracle Cloud

HCL Delivery and ASM Services for Oracle Cloud

Cloud Consultancy Services: Whether you need help defining a cloud adoption
strategy, a cloud business case, estimates, plans, or solution architectures our cloud
consultants will work onsite to give you expert advice and support.

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SUCCESSFULLY MIGRATING TO THE ORACLE CLOUD | September 2015

Working with you they conduct discovery workshops with the aim of assessing your
readiness to move to the cloud. Based on the outcomes of the readiness assessment,
they can help you develop a cloud adoption strategy that best fits your organization’s
current technological and organizational landscape.

Cloud Delivery Services: With more than 2,000 cloud-enabled subject matter
experts, our cloud delivery capability, and global cloud Centers of Excellence (CoEs)
we will work with you to deliver end-to-end or specific cloud solutions in the most
cost-effective manner.

Oracle Cloud Services offers the widest range of cloud-based solutions on the market.
Fully understanding their potential can be a real challenge. However. our end-to-
end reference architecture removes the complexity and costs normally incurred at the
initial stage of a project.

In addition, we have created a wide-range of pre-built solutions and frameworks for

the Oracle Cloud, aimed at de-risking, accelerating, and reducing the costs of a cloud
implementation.

Cloud Application Support and Maintenance Services: Maintaining and supporting

services in the cloud is very different to the way it has been done traditionally. In the
cloud, the customer is no longer in control of product upgrades. All product updates
happen according to the vendor’s release cycle, usually several times in a year.

Our services team is fully conscious of these limitations and works closely with Oracle
to ensure that best practices are followed when supporting and maintaining your
cloud services. This ensures that any configuration, customization, or extensions are
forward compatible.

Regardless of whether you decide to adopt a public, private, or hybrid approach, your
cloud solutions will need to be monitored. Our specialists will provide the expertise
to ensure that your entire ecosystem is covered by a robust enterprise-class monitoring
solution.

In addition, we can provide Oracle PaaS as a pay-as-you go, fully managed service
providing an even greater level of cloud flexibility. By licensing Oracle products from
HCL you gain the advantage of an HCL managed infrastructure or private cloud in
an end-to-end managed service from disk to applications.

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 ABOUT HCL

About HCL Technologies

HCL Technologies is a leading global IT services company working with clients in the
areas that impact and redefine the core of their businesses. Since its emergence on the
global landscape, and after its IPO in 1999, HCL has focused on ‘transformational
outsourcing’, underlined by innovation and value creation, offering an integrated
portfolio of services including software-led IT solutions, remote infrastructure
management, engineering and R&D services and business services. HCL leverages
its extensive global offshore infrastructure and network of offices in 31 countries to
provide holistic, multi-service delivery in key industry verticals including Financial
Services, Manufacturing, Consumer Services, Public Services and Healthcare &
Life sciences. HCL takes pride in its philosophy of ‘Employees First,
Customers Second’ which empowers its 106,107 transformers to create real value for
customers. HCL Technologies, along with its subsidiaries, had consolidated revenues
of US$ 6 billion, for the Financial Year ended as on 30th June 2015 (on LTM basis).
For more information, please visit www.hcltech.com

About HCL Enterprise

HCL is a $6.9 billion leading global technology and IT enterprise comprising two
companies listed in India – HCL Technologies and HCL Infosystems. Founded
in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern
computing, HCL is a global transformational enterprise today. Its range of offerings
includes product engineering, custom & package applications, BPO, IT infrastructure
services, IT hardware, systems integration, and distribution of information and
communications technology (ICT) products across a wide range of focused industry
verticals. The HCL team consists of over 110,000 professionals of diverse nationalities,
who operate from 31 countries including over 505 points of presence in India. HCL
has partnerships with several leading global 1000 firms, including leading IT and
technology firms. For more information, please visit www.hcl.com

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