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Chapter -6

QUALITY CONTROL & ASSURANCE

IN

BUILDING WORKS

Shobhit Kumar, DGM (BS-C), 9412739212 (M)


E-mail ID: shobhitkr@sify.com
Quality Control & Assurance in Building Works
Qualit y Assurance Unit, in general shall exercise the role for management of
qualit y S ystems and procedures to achieve and sustain qualit y of works executed
by BSNL Civil Wing and to offer necessary guidance to the field units in this
regard.
QA &TA Cell (Quality Assurance & Technical Audit cell) at the Head Quarters
of BSNL has two Executive Engineers & four Sub divisional Engineers. They
function under the control of DGM(C) & PGM(BW)
Major Functions
• To deal with the policy issues pertaining to total qual it y management
s ystem for Civil Wing.
• To deal with the recommendations of the Technical committee.
• To update the system on the basis of feedback from Quality Assurance
Teams at Zonal Level and to issue guidelines/instructions
• To lay down procedures, norm s/guidelines for periodic inspection.
• To keep itself update with modern testing equipment & methods and to
update the information.
• To review the performance of new building materials and techniques
introduced from time to time.
• To conduct field inspection of works to assess the effectiveness of the
qualit y assurance procedures.
• To carry out investigations and enquires with regard to qualit y related
aspects.
• To lay down the specifications in respect of items which are not specified
in CPWD specification

A) Documents/Registers to be made available to QATA


• Tender opening register
• Works/tender file
• Copy of PE
• Copy of DE
• MRJ
• Copy of agreement/NIT
• Soil investigation recomm
B) Quality Assurance Aids
Field staff should be equipped with
(a) Copy of agreement
(b) Latest CPWD specifications along with upto date correction slips
(c) Copy of
(I) Preliminary estimate
(II) Detailed estimate
(III) Details of measurement
(d) Inspection report of senior officers and zonal QATA cell

C) Drawings to be available at site


(I) Approved architectural drawings
(II) Structural drawings
(III) Municipal approval of the project.
(IV) Site development plan.
(V) Terrace plan detailed.
(VI) Drainage plan of compound.
(VII) Toilet plans with pipe system.

D) Testing facilities to be available at site


Field lab should be well equipped with:
a) Standard Tool Kit.
b) Level, Theodolite.
c) Cube mould(required nos.).
d) Slump Cone
e) Standard Sieves.
f) Graduated cylinders, weighing balance.
g) Cube testing machine (calibrated) etc.
h) Removal of defects

Timel y notice should be issued to the Contractor/ agency along with the list of
defects/ damages observed by EE/ SE at site and recorded in site order book for
rectification. In case of failure to rectify defects/ damages, whether action under
relevant clause should be initiated.

Hindrance Register
• Is hindrance register to be recorded by AE and reviewed by EE/SE.
• Timel y Provisional Extension to be issued.
• Entries to be in chronological order.
• Overlapping period should be calculated
• To signed by agency on start and completion of hindrance

Soil Investigation Report


• Whether soil investigation done. Give brief detail with recommended net
bearing capacit y of soil and depth of foundation).
• Whether recommendations of the report has been incorporated in the
design.
Suitabilit y of water for construction
(a) What is source of water.
(b) All Mandatory tests prescribed in the CPWD Specifications have
been done and approved by Engineer -in-Charge of work before
construction
(c) Has water be en tested subsequentl y (i.e., after an interval of three
months) and found fit for use in the work?
6.0 Technical Audit
6.1 Pe Sanction Memo No
(a) Amounting to
(b) Corresponding provisions

Detailed Estimate
(a) Technicall y sanctioned by
(b) Amount of technicall y sanctioned Estimate

6.2 Tender
(i) Call no/ published on website
(ii) No of tenders received
(iii) Work awarded to lowest
(iv) Authorit y accepting the tender
(v) Market rate justification of tender
(vi) Clause 12 percentage on applicable schedule

Tender Documents
• Properl y page numbered
• Agreement on stamp paper
• Conditions modified during negotiation.
• Any observations during scrutiny which needs incorporation.
• All columns needs to be filled.
Rebate needs to be accounted.
Agreement not signed by the agency/EE.
Sources to be filled properl y.

6.3 Deviations
• Whether deviation in quantities noticed? If so
(i) Whether EE has examined the reasons for deviations
(ii) Whether EE has forwarded the case to next higher authority for its
approval

6.5 Extra/Substituted Items


(a) Is justification of items proper
(b) Sanction of competent authorit y
(c) Any minus extra item paid (Examine the criterion for such item s).

6.6 Substandard Items


(a) Whether notice was issued under relevant clause of agreement
(b) Whether approval of competent authorit y taken for acceptance of
substandard work
• Part rates
• Whether part rate paid
• Whether rates held back are adequate
• Insurance/bank guarantee of documents and safe custody of materials for
which secured advance has been given
• Percentage of test check by AE/EE has been

Whether any tender / work order issued for the completion of the work in
addition to the main agreement

(E) Site Records


• Register should be issued by division office under the signature of EE.
• Site order book
– Should be reviewed by EE/SE.
– AE/ JE to take action on the aspects pointed out by EE/SE and
record compliance in site order book.

Cement register
- Cement register to checked by AE/EE periodicall y and record the observations
with date invariabl y.
- Details of cement received should be entered with brand name, source of
receipt, date of manufacture.
- Brief description of all works carried out in c ement issued for a day’s work
should be given.

Steel Register
Register to checked by AE/EE periodically and record the observations with
date invariabl y.
-Details of steel received should be entered with brand name, source of receipt.
-Unit weights to measured and recorded.
(samples to be kept), payment to be done accordingl y.

Testing Test Registers


• Test registers to be maintained in the standard format. To be reviewed by
SE/EE with date.
• Field tests should be recorded properl y.

General Observation s
• Checking of floor slope.(specificall y in bath, WC, kitchen, terrace and
balcony)
• IS I marked materials/fittings etc to be used at site.
• Testing of plumbing systems/SW line.

Quality and testing of materials/ products


1) Mandatory tests not done to required number.
2) Field test not done or not entered in register.
3) Extension of time not given to agreement.
4) Sanction of work charged to main AA&ES without provision.
5)Secured Advance without insurance.
6)Part rates not sufficient e.g in steel wind ows ,shuttering to be removed etc.
7)Development plan, plan of compound not available.
8)Level of site not taken before start of work.
9)Payments made for leveling of site and jungle clearance.
10)Water test not carried out before start of work.
11)Payment/ measurements of earth work of excavation not done as per spec.
12)Use of wooden ballies in centering and shuttering.
13) Casting of slab without leaving space for rain water pipes.
14) Columns reinforcements bars not embedded in terrace slab / beams.
15) Last landing of staircase casted at slab level.
16) Stair case waist slab thickness not uniform / as per drawing.
17)Brick on edge at plinth, roof slab not done.
18)Hoop iron bars in half brick work missing or not regular.
19)Kota stone thickness in foo ling and stair case not proper.
20) Shaft side beams of toilet casted above slab level without leaving hole for
pipes to pass.
21)Traps are not as per specifications.
22) Hacking of RCC surface not done.
23) Reinforcement placing at stair case not proper .
24Steel door hinges not ISI marked and not of proper thickness.
25)Use of MS screws in Aluminum work instead of brass/steel screws.
26)Construction of Septic tanks with excess capacit y.
27)Lead joint in plumbing not as per items.
28)Terrazzo tile not IS I.
29) Thickness of glass in windows not proper.
Questions:-

1. Briefl y discuss about major functions of QATA?


2. Please elaborate the documents/registers required to be made available to
the QATA wing on inspection.
3. What are the qualit y assu rance aids at site? Please mention briefl y.
4. What is substandard item? Please mention provisions about this item.
5. Please write brief notes on cement register and steel register.
6. Write down at least ten check lists/points about qualit y assurance and
testing of materials which QATA generally inspects at site.
7. What are the various drawings which should be available at site of work?
8. What are the various testing facilities which should be available at site?
9. What is the checklist to ascertain the suitabilit y of w ater for construction
purposes?
10.What are part rates of items? When and where part rates of items are
paid?
11.What is site order book? Who maintains it? What are the provisions about
its inspection/checking by senior officers?

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