NetNumen ITMP User Manual

ITMP User Manual
ITMP User Manual Internal Use Only▲
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Intended audience:
Proposal: Before reading this document, you had better have the following knowledge and skills.
SEQ Knowledge and skills Reference material
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Follow-up document: After reading this document, you may need the following information.
SEQ Reference material Information
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About This Document
Summary
Chapter Description
1 Overview
2 Operation Instructions
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TABLE OF CONTENTS
1 Overview ......................................................................................................... 1
2 Operation Instructions ................................................................................... 2

2.1 Node Management ........................................................................................... 2
2.1.1 Adding a Device Node ...................................................................................... 2
2.1.2 Deleting a Device Node .................................................................................... 5
2.1.3 Adding a Proxy Node ........................................................................................ 7
2.1.4 Deleting a Proxy Node .................................................................................... 10
2.1.5 Refreshing a Node .......................................................................................... 12
2.1.6 Setting a Node ................................................................................................ 13
2.1.7 Setting the Components of a Node ................................................................. 15
2.1.8 Setting Status Monitoring ................................................................................ 18
2.2 Performance Task Setting .............................................................................. 20
2.2.1 Creating a Measurement Task ........................................................................ 21
2.2.2 Suspending and Activating a Measurement Task ........................................... 24
2.2.3 Setting a Measurement Task .......................................................................... 28
2.2.4 Creating a Threshold Task.............................................................................. 43
2.2.5 Suspending and Activating a Threshold Task ................................................. 47
2.2.6 Setting a Threshold Task ................................................................................ 51
2.3 Data Query ..................................................................................................... 65
2.3.1 Performance Data Query ................................................................................ 65
2.3.2 Real-time Performance Data Query ................................................................ 69
2.4 Fault Management .......................................................................................... 73
2.4.1 Alarm Monitoring ............................................................................................ 73
2.4.2 Alarm Query ................................................................................................... 74
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FIGURES
Figure 2-1 [IT Monitoring] icon.............................................................................................. 2

Figure 2-2 [Add Node] option ............................................................................................... 3
Figure 2-3 [Add Node] dialog box ......................................................................................... 4
Figure 2-4 The access test succeeded ................................................................................. 4
Figure 2-5 The access test failed ......................................................................................... 5
Figure 2-6 Basic Information of the Node ............................................................................. 5
Figure 2-7 [IT Monitoring] icon.............................................................................................. 6
Figure 2-8 [Delete Node] option ........................................................................................... 6
Figure 2-9 [Confirm] dialog box ............................................................................................ 7
Figure 2-10 Node deleted successfully................................................................................. 7
Figure 2-11 [IT Monitoring] icon............................................................................................ 7
Figure 2-12 Add Proxy ......................................................................................................... 8
Figure 2-13 [Add Proxy] dialog box ...................................................................................... 8
Figure 2-14 Access test succeeded ..................................................................................... 9
Figure 2-15 Access test failed .............................................................................................. 9
Figure 2-16 Basic information of the node .......................................................................... 10
Figure 2-17 [IT Monitoring] icon.......................................................................................... 10
Figure 2-18 [Delete Node] option ....................................................................................... 11
Figure 2-19 [Confirm] dialog box ........................................................................................ 11
Figure 2-20 Node deleted successfully............................................................................... 12
Figure 2-22 Node view ....................................................................................................... 13
Figure 2-23 Node refreshed successfully ........................................................................... 13
Figure 2-25 Set the node.................................................................................................... 14
Figure 2-26 Node setting dialog box ................................................................................... 15
Figure 2-28 Component information of a node ................................................................... 16
Figure 2-29 Set the component information........................................................................ 17
Figure 2-30 Component information setting dialog box ...................................................... 18
Figure 2-32 Status monitoring ............................................................................................ 19
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Figure 2-33 Start or stop status monitoring ........................................................................ 19

Figure 2-34 Set log monitoring ........................................................................................... 20
Figure 2-35 Log monitoring setting ..................................................................................... 20
Figure 2-36 [Measurement Task Management] icon .......................................................... 21
Figure 2-37 Create measurement task ............................................................................... 21
Figure 2-38 Measurement task........................................................................................... 22
Figure 2-39 Location selection ........................................................................................... 23
Figure 2-40 General information......................................................................................... 24
Figure 2-42 Suspend measurement task ............................................................................ 25
Figure 2-43 Measurement task in the suspended status .................................................... 26
Figure 2-45 Activate the measurement task ....................................................................... 27
Figure 2-46 Measurement task in the activated status ....................................................... 28
Figure 2-48 Suspend the measurement task ...................................................................... 29
Figure 2-49 Modify measurement task ............................................................................... 30
Figure 2-50 Set performance objects for the measurement task ........................................ 31
Figure 2-54 Modify the measurement task ......................................................................... 34
Figure 2-55 Set location of the measurement task ............................................................. 35
Figure 2-59 Modify the measurement task ......................................................................... 38
Figure 2-60 General information of the measurement task ................................................. 39
Figure 2-61 Set the task end time and the granularity ........................................................ 40
Figure 2-62 Set the effective date ...................................................................................... 41
Figure 2-63 Set the effective time....................................................................................... 42
Figure 2-65 [Threshold Task Management] menu .............................................................. 44
Figure 2-66 Create threshold task ...................................................................................... 44
Figure 2-67 Threshold task ................................................................................................ 45
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Figure 2-68 Location selection ........................................................................................... 46

Figure 2-69 General information......................................................................................... 47
Figure 2-71 Suspend the threshold task ............................................................................. 48
Figure 2-72 Threshold task in the suspended status .......................................................... 49
Figure 2-74 Activate the threshold task .............................................................................. 50
Figure 2-75 Threshold task in the activated status ............................................................. 51
Figure 2-77 Modify the threshold task ................................................................................ 52
Figure 2-78 [Modify Threshold Task] dialog box ................................................................. 53
Figure 2-79 [Modify Threshold] dialog box ......................................................................... 54
Figure 2-80 Message when setting the threshold ............................................................... 54
Figure 2-84 Set location of the threshold task .................................................................... 57
Figure 2-85 Activate the task for data query ....................................................................... 58
Figure 2-87 Suspend the threshold task ............................................................................. 59
Figure 2-89 General information of the threshold task ........................................................ 61
Figure 2-90 Set the task end time and the granularity ........................................................ 62
Figure 2-91 Set the effective date ...................................................................................... 63
Figure 2-92 Set the effective time....................................................................................... 64
Figure 2-94 [Performance Data Query] icon ....................................................................... 66
Figure 2-95 Set the query index ......................................................................................... 66
Figure 2-96 Set the query object ........................................................................................ 67
Figure 2-97 Set the query time ........................................................................................... 68
Figure 2-98 Query result .................................................................................................... 69
Figure 2-99 [Realtime Data Query] icon ............................................................................. 69
Figure 2-100 [Create Realtime Data Query] dialog box ...................................................... 70
Figure 2-101 Realtime data query 1 ................................................................................... 71
Figure 2-102 Realtime data query 2 ................................................................................... 72
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Figure 2-103 Suspend realtime data query ........................................................................ 73

Figure 2-104 Alarm monitoring ........................................................................................... 74
Figure 2-105 Custom query – select the query location ...................................................... 75
Figure 2-106 Set the alarm code ........................................................................................ 76
Figure 2-107 Set the alarm time ......................................................................................... 77
Figure 2-108 Set the alarm type, severity, and status......................................................... 78
Figure 2-109 Query result .................................................................................................. 79
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1 Overview
The ITMP system can monitor and manage multiple kinds of IT devices, including routers,
switches, firewalls, database applications, operating systems, clusters, and standard
middleware. The system monitors these device nodes via polling and Trap message
receiving, to obtain these nodes’ running status and consequently provide the
performance data after processing. When node status has exceptions or KPIs exceed the
thresholds, it generates alarms, to remind the users.
ITMP supports cross-platform running:
 It supports multiple computer systems, including Intel series PCs/servers and Sun
workstations/servers.
 It supports multiple operating systems, including Windows Server 2003 Enterprise

Edition,Windows Server 2008 Enterprise Edition,Solaris 10,CGSL,IBM AIX.
 It supports multiple databases, including MS SqlServer2005 Enterprise Edition,MS

SqlServer2008 Enterprise Edition,Oracle 9i Enterprise Edition,Oracle 10g
Enterprise Edition,Oracle 11g Enterprise Edition.
It can also monitor multiple types of devices:
 Servers include solaris,aix,hpux,redhat,suse,cgsl,windows.
 Databases include oracle,mssql,sybase,sybaseiq.
 Routers include cisco,juniper,zte.
 Switches include at,cisco,juniper,zte.
 Firewalls include checkpoint,cisco(pix,asa),juniper,h3c,zte,cisco firewall dual.
 Clusters include hacmp,service guard,vcs,NewStar HA,NEC.
 Storage includes emc,fujitsu,netapp,sun,hds,hp msa,ibm sm,dell md,bakbone

netvault,brocade SAN,hp msl,hp eva,zte,Cisco mds,ibm taplibrary,hp aio,SUN
taplibrary,OpsCenter,HP SAN.
 Applications include bind,tomcat,ntp,windowsdns,NetNumen
 Other include f5,hp blc,hp gbe2c,hp vc,appderiRadware AppDirector,cisco ucs,ibm

imm,zte power,f5bigip2,ZTE ATCA,IBM Blade.
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2 Operation Instructions
2.1 Node Management

Via node management, you can add, delete, refresh, and set nodes.
2.1.1 Adding a Device Node
Before they can be monitored, device nodes need to be added to device groups.
Currently, we have the following device groups: server, database, router, switch, firewall,
cluster, storage, and application.
Follow the steps below to add a node:
1. Click [IT Monitoring] on the toolbar of the navigation page to enter the IT monitoring
view, as shown below:
Figure 2-1 [IT Monitoring] icon
2. Right-click a device group, and select [Add Node], as shown below:

Figure 2-2 [Add Node] option
3. If you want to add a Solaris host, select [Solaris Server] in the [Add Node] dialog box,
and enter the related information, as shown below:

Figure 2-3 [Add Node] dialog box
Click [Access Test]. Then the system will test the connectivity of the device according to
the information you have entered, and report the test result, as shown below:
Figure 2-4 The access test succeeded

Figure 2-5 The access test failed
4. Click [OK] to finish the operation. Then you can see the Solaris host node on the
node tree. Select this node, and its information will be displayed on the right side of
the page, as shown below:
Figure 2-6 Basic Information of the Node
2.1.2 Deleting a Device Node
You can delete a device node to cancel the monitoring on this device.
Follow the steps below to delete a device node:

2. Right-click the node to be deleted from the node tree on the left, and select [Delete
Node], as shown below:
Figure 2-8 [Delete Node] option
3. The [Confirm] dialog box will be displayed. Click [OK] to delete the node; click
[Cancel] to cancel the deletion, as shown below:

Figure 2-9 [Confirm] dialog box
4. After you click [OK], the node will be deleted, and the client will inform you of the
deletion, as shown below:
Figure 2-10 Node deleted successfully
2.1.3 Adding a Proxy Node
The Proxy node needs to be added under the [IT Network] node. Follow the steps below
to add a proxy node:
2. Right-click the [IT Network] node, and select [Add Proxy], as shown below:

Figure 2-12 Add Proxy
3. The [Add Proxy] dialog box will be displayed. Enter the related information, as
shown below:
Figure 2-13 [Add Proxy] dialog box

Click [Access Test]. Then the system will test the connectivity of the proxy according to
the information you have entered and report the test result, as shown below:
Figure 2-14 Access test succeeded
Figure 2-15 Access test failed
4. Click [OK] to finish the operation. Then you can see the added proxy node on the
node tree. Select this node, and its information will be displayed on the right side of
the page, as shown below:

Figure 2-16 Basic information of the node
After you add a proxy node, you can refer to Section 2.1.1 to add various device nodes
under this proxy.
2.1.4 Deleting a Proxy Node
You can delete a proxy node to cancel the monitoring on this proxy and on the devices
added under this proxy node.
Follow the steps below to delete a proxy node:
2. Right-click the proxy node to be deleted from the node tree on the left, and select
[Delete Node], as shown below:

Figure 2-18 [Delete Node] option
3. The [Confirm] dialog box will be displayed. Click [OK] to delete the node; click
[Cancel] to cancel the deletion, as shown below:
Figure 2-19 [Confirm] dialog box
4. After you click [OK], the node will be deleted, and the client will inform you of the
deletion, as shown below:

Figure 2-20 Node deleted successfully
2.1.5 Refreshing a Node
You can refresh a node to obtain the latest information of this node.
Follow the steps below to refresh a node:
6. Select a device node from the node tree on the left, and then click the [Refresh]
button on the right, as shown below:

Figure 2-22 Node view
7. The client will report the refreshing result, as shown below:
Figure 2-23 Node refreshed successfully
2.1.6 Setting a Node
You can set a node to modify the related information. Note that if you have modified the
login user, the password, or the port (TELNET, SSH port, SNMP port, database port, etc.),
it is suggested that perform the access test before saving the modifications.
Follow the steps below to set a node:

2. Select a device node from the node tree on the left. Then click the [Set] button on the
right, as shown below:
Figure 2-25 Set the node
3. The [Set] dialog box will be displayed. Modify the related information and click [OK]
to complete the modification, as shown below:

Figure 2-26 Node setting dialog box
Note: If you have modified the login user, password, or port, it is suggested that you
perform the access test first.
2.1.7 Setting the Components of a Node
You can set the components of a node, to add or delete some components. Some nodes
may have components such as file system, network card, port, and process.
Follow the steps below to set the components:
1. Click [IT Monitoring] on the toolbar of the navigation page to enter the IT Monitoring
2. Select a device node from the node tree on the left, and click the [Component
Information] tab on the right, as shown below:

Figure 2-28 Component information of a node
3. To set a component, click the corresponding [Set] button on the right, as shown
below:

Figure 2-29 Set the component information
4. Modify the information in the [Component Set] dialog box, and click [OK] to complete
the modification, as shown below:

Figure 2-30 Component information setting dialog box
2.1.8 Setting Status Monitoring
You can start and stop status monitoring, and configure the polling interval and some
status monitoring parameters, such as the log filtering keywords for log monitoring and
the port for port monitoring, in the [Status Monitoring] tab page.
Follow the steps below to set status monitoring:
1. Click [IT Monitoring] on the toolbar of the navigation page to enter the IT Monitoring
2. Select a device node from the node tree on the left, and click the [Status Monitoring]
tab on the right, as shown below:

Figure 2-32 Status monitoring
3. To start or stop a status monitoring item, click the corresponding [Start] or [Stop]
button on the [Status Monitoring] tab page, as shown below:
Figure 2-33 Start or stop status monitoring
4. To set a status monitoring item, click the corresponding [Set] button, as shown
below:

Figure 2-34 Set log monitoring
5. Modify the information in the popup dialog box, and click [OK] to complete the
modification, as shown below:
Figure 2-35 Log monitoring setting
2.2 Performance Task Setting

Performance task (including measurement tasks and threshold tasks) setting provides
abundant parameters that can meet different monitoring requirements. You can control

the monitoring status, and set the monitoring object, the threshold-crossing alarms, and
the time parameters.
2.2.1 Creating a Measurement Task
You can create measurement tasks for the device nodes.
Follow the steps below to create a measurement task:
1. Click [Measurement Task Management] on the toolbar of the navigation page to

enter the measurement task management view.
Figure 2-36 [Measurement Task Management] icon
2. Select a device node from the node tree, and then click [Create Measurement Task]
to open the [Create Measurement Task] dialog box.
Figure 2-37 Create measurement task

3. In the popup [Create Measurement Task] dialog box, set the task information, and
click [OK] to complete the creation.
Figure 2-38 Measurement task

Figure 2-39 Location selection

Figure 2-40 General information
2.2.2 Suspending and Activating a Measurement Task
When a measurement task is in the activated status, you can suspend it.
Follow the steps below to suspend a measurement task:

2. Select a measurement task, and click [Suspend Measurement Task].

Figure 2-42 Suspend measurement task

Figure 2-43 Measurement task in the suspended status
When a measurement task is in the suspended status, you can activate it.
Follow the steps below to activate a measurement task:

2. Select a measurement task and click [Activate Measurement Task].

Figure 2-45 Activate the measurement task

Figure 2-46 Measurement task in the activated status
2.2.3 Setting a Measurement Task
You can set a measurement task as required, such as its task objects, task location, and
general information.
2.2.3.1 Setting Measurement Task Objects
Follow the steps below to set the measurement task objects:

2. Suspend the measurement task to be set.

Figure 2-48 Suspend the measurement task
3. Click [Modify Measurement Task] to open the [Modify Measurement Task] dialog
box.

Figure 2-49 Modify measurement task
4. In the popup [Modify Measurement Task] dialog box, select the [Measurement Task]
tab, and set the performance objects. Then click [OK].

Figure 2-50 Set performance objects for the measurement task
5. Activate the measurement task.

2.2.3.2 Setting Location for a Measurement Task
You can set the location of a measurement task based on the requirement.
Follow the steps below to set the location of a measurement task:


3. Click the [Modify Measurement Task] button to open the [Modify Measurement Task]
dialog box.

Figure 2-54 Modify the measurement task
4. Select the [Location] tab. Then you can set the wildcard level, the NE location and
the MO location in this tab page. After that, click [OK].

Figure 2-55 Set location of the measurement task
5. Activate the measurement task.

2.2.3.3 Setting the General Information
You can set the general information of a measurement task based on the requirement.
Follow the steps below to set the general information of a measurement task:


3. Click the [Modify Measurement Task] button to open the [Modify Measurement Task]
dialog box.

Figure 2-59 Modify the measurement task
4. Select the [General] tab.

Figure 2-60 General information of the measurement task
5. Set the task end time, the granularity, the effective date and the effective time.

Figure 2-61 Set the task end time and the granularity

Figure 2-62 Set the effective date

Figure 2-63 Set the effective time
6. Then click [OK] to complete the setting of the time parameters.
7. Click [Activate Measurement Task] to activate the measurement task.

2.2.4 Creating a Threshold Task
You can create threshold tasks for the device nodes.
Follow the steps below to create a threshold task:
1. Select [Performance] -> [Threshold Task Management] from the main menu to enter
the threshold task management view.

Figure 2-65 [Threshold Task Management] menu
2. Select a device node from the node tree, and click [Create threshold task] to open
the [Create Threshold Task] dialog box.
Figure 2-66 Create threshold task
3. Set the threshold task information, and then click [OK] to complete the creation.

Figure 2-67 Threshold task

Figure 2-68 Location selection

Figure 2-69 General information
2.2.5 Suspending and Activating a Threshold Task
When a threshold task is in the activated status, you can suspend it.
Follow the steps below to suspend a threshold task:

2. Select a threshold task, and then click [Suspend threshold task].
Figure 2-71 Suspend the threshold task

Figure 2-72 Threshold task in the suspended status
When a threshold task is in the suspended status, you can activate it.
Follow the steps below to activate a threshold task:

2. Select the threshold task, and then click [Activate Threshold Task].
Figure 2-74 Activate the threshold task

Figure 2-75 Threshold task in the activated status
2.2.6 Setting a Threshold Task
You can set a threshold task as required, such as the threshold index, the location, and
the general information.
2.2.6.1 Setting the Threshold Index
After you set threshold-crossing alarms for the performance indexes of a threshold task,
threshold-crossing alarms will be generated if the collected performance data exceeds or
is lower than the defined thresholds.
Follow the steps below to set the threshold-crossing alarms for a threshold task:

2. Suspend the threshold task to be modified, and then click [Modify threshold task].
Figure 2-77 Modify the threshold task
3. In the popup dialog box, select the threshold index to be modified, and then click
[Set index].

Figure 2-78 [Modify Threshold Task] dialog box
4. The [Modify Threshold] dialog box will be displayed. Set the thresholds, and click
[OK].

Figure 2-79 [Modify Threshold] dialog box
When you are setting the threshold index, you need to refer to the alarm direction, i.e.
whether alarms are generated when the index value exceeds the threshold or when the
index value is lower than the threshold. For example, if alarms are generated when the
index value exceeds the threshold, the following order should be followed when you set
the thresholds: [Warning]<[Minor]<[Major]<[Critical]. Otherwise, the system will prompt
you that the threshold setting is wrong.
Figure 2-80 Message when setting the threshold

5. Activate this task.
2.2.6.2 Setting Location of a Threshold Task
You can set the location of a threshold task as required.
Follow the steps below to set the location of a threshold task:

2. Suspend the threshold task to be modified and click [Modify threshold task]. For
details, please refer to Section 2.2.5.

3. The [Modify Threshold Task] dialog box will be displayed. Select the [Location] tab.
Then you can set the monitoring level, the wildcard level, the NE location, and the
MO location. After that, click [OK].
Figure 2-84 Set location of the threshold task
4. Activate the task.

Figure 2-85 Activate the task for data query
2.2.6.3 Setting the General Information
You can set the general information of a threshold task as required.
Follow the steps below to set the general information of a threshold task:

2. Select the threshold task, and click [Suspend threshold task].
Figure 2-87 Suspend the threshold task
3. Click [Modify threshold task] to open the [Modify Threshold Task] dialog box.

4. Select the [General] tab.

Figure 2-89 General information of the threshold task
5. Set the task end time, the granularity, the effective date and the effective time.

Figure 2-90 Set the task end time and the granularity

Figure 2-91 Set the effective date

Figure 2-92 Set the effective time
6. Then click [OK] to complete the setting of the time parameters.
7. Click [Activate threshold task] to activate the task.

2.3 Data Query

Data query supports customization. Via data query, you can monitor the performance
data of various performance indexes.
Parameters that can be set in performance data query include the query granularity, the
time, indexes, and MOs.
Parameters that can be set in real-time performance data query include the collection
interval, the collection duration, and the index.
2.3.1 Performance Data Query
Follow the steps below to make performance data query:
1. Click [Performance Data Query] on the toolbar of the navigation page to open the
[Performance Data Query] dialog box, as shown below:

Figure 2-94 [Performance Data Query] icon
2. Select the [Indices Selection] tab, and then set the NE type, the MO type, counters,
and indexes.
Figure 2-95 Set the query index
3. Select the [Object Selection] tab on the [Performance Data Query] page. Then set
the location group, the wildcard level, the NE location, and the MO location.

Figure 2-96 Set the query object
4. Select the [Time Selection] tab on the [Performance Data Query] page. Then set the
query granularity, the query time range, the effective date, and the effective time.

Figure 2-97 Set the query time
5. After you set the query conditions, click [OK]. Then the query result will be displayed.

Figure 2-98 Query result
For the query result, you can export data of a specific page, print data of a specific page,
convert the data into a chart, and refresh the data. If the query result exceeds one page,
you can choose to go to the previous page, the next page, the first page, and the last
page; you can also search for data of a specific page.
2.3.2 Real-time Performance Data Query
You can query the real-time performance data of performance indexes.
Follow the steps below to make real-time performance data query:
1. Click [Realtime Data Query] on the toolbar of the navigation page to open the
[Create Realtime Data Query] dialog box, as shown below:
Figure 2-99 [Realtime Data Query] icon

2. In the [Create Realtime Data Query] dialog box, set the NE type, the MO type, the
task lifecycle, the collection granularity, counters/indexes, location, and whether to
save data.
Figure 2-100 [Create Realtime Data Query] dialog box
3. After you set the query condition, click [OK] to start the realtime query.

Figure 2-101 Realtime data query 1
4. In the query result page, click [Chart] to show the real-time data in a chart.

Figure 2-102 Realtime data query 2
5. To stop the realtime data query, click the [Suspend Realtime Query] button on the
toolbar.

Figure 2-103 Suspend realtime data query
2.4 Fault Management

Via fault management, you can monitor alarms in the network in real time. When alarms
are reported, you can view details of the alarms and the related events.
2.4.1 Alarm Monitoring
The fault management module provides various monitoring methods to monitor alarms in
the managed network. Via the monitoring diagram, you can monitor the quantity of
different types of alarms from a macro view. Via the monitoring table, you can view the
specific alarms. When alarms are generated, you can click an alarm in the table to view
the details of this alarm, such as the position, the time, the type, and the reason of the
alarm. Besides, you can acknowledge and clear alarms.

Figure 2-104 Alarm monitoring
2.4.2 Alarm Query
The fault management module provides flexible queries of the alarms. You can query
both active alarms and history alarms in the system. The query result will be rendered in
a table. Active alarms’ query result will be refreshed in real time. You can also create
custom queries, and run the custom queries.

Figure 2-105 Custom query – select the query location

Figure 2-106 Set the alarm code

Figure 2-107 Set the alarm time

Figure 2-108 Set the alarm type, severity, and status

Figure 2-109 Query result

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Product Version Document Version Serial Number Reason for Revision

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About This Document

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2 Operation Instructions ................................................................................... 2

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Figure 2-1 [IT Monitoring] icon.............................................................................................. 2

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Figure 2-33 Start or stop status monitoring ........................................................................ 19

Figure 2-68 Location selection ........................................................................................... 46

Figure 2-103 Suspend realtime data query ........................................................................ 73

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ITMP supports cross-platform running:

 It supports multiple operating systems, including Windows Server 2003 Enterprise

 It supports multiple databases, including MS SqlServer2005 Enterprise Edition,MS

It can also monitor multiple types of devices:

 Servers include solaris,aix,hpux,redhat,suse,cgsl,windows.

 Databases include oracle,mssql,sybase,sybaseiq.

 Routers include cisco,juniper,zte.

 Switches include at,cisco,juniper,zte.

 Firewalls include checkpoint,cisco(pix,asa),juniper,h3c,zte,cisco firewall dual.

 Clusters include hacmp,service guard,vcs,NewStar HA,NEC.

 Storage includes emc,fujitsu,netapp,sun,hds,hp msa,ibm sm,dell md,bakbone

 Applications include bind,tomcat,ntp,windowsdns,NetNumen

 Other include f5,hp blc,hp gbe2c,hp vc,appderiRadware AppDirector,cisco ucs,ibm

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2.1 Node Management

2.1.1 Adding a Device Node

Follow the steps below to add a node:

Figure 2-1 [IT Monitoring] icon

2. Right-click a device group, and select [Add Node], as shown below:

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Figure 2-2 [Add Node] option

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Figure 2-3 [Add Node] dialog box

Figure 2-4 The access test succeeded

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Figure 2-5 The access test failed

Figure 2-6 Basic Information of the Node

2.1.2 Deleting a Device Node

Follow the steps below to delete a device node:

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Figure 2-7 [IT Monitoring] icon

Figure 2-8 [Delete Node] option

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Figure 2-9 [Confirm] dialog box

Figure 2-10 Node deleted successfully

2.1.3 Adding a Proxy Node

Figure 2-11 [IT Monitoring] icon

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Figure 2-12 Add Proxy

Figure 2-13 [Add Proxy] dialog box

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Figure 2-14 Access test succeeded

Figure 2-15 Access test failed

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Figure 2-16 Basic information of the node

2.1.4 Deleting a Proxy Node

Follow the steps below to delete a proxy node:

Figure 2-17 [IT Monitoring] icon

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