Grandstream GXP1620 Configuration and Review https://www.callcentric.

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Home > Support > Grandstream GXP1620

Supported devices Grandstream GXP1620

ATA Adaptors

IP Phones
GENERAL INFORMATION
Cordless DECT IP Phones The Grandstream GXP1620/GXP1625 IP phones are geared specifically for small to mid-
IP Conference Phones
sized businesses. Cost effective and feature rich, these phones offer support for multiple
SIP Accounts/Call Appearances, HD Audio, Conference Calling, PoE (Power Over Ethernet),
IP PBX Software/Hardware
and more...
Desktop Softphones

Mobile Softphones

Security considerations for

Callcentric customers

RESOURCES
3CX
Websites:
3CX Version 6
Grandstream Homepage
3CX Version 12 Grandstream GXP1620 product page
3CX Version 12.5

3CX Version 15
Help / Support:
Grandstream GXP1620 resource page
3CXPhone (for Windows)
Grandstream GXP1620 product manual
3CXPhone (Mobile)

Aastra 6753i

Acrobits/Groundwire for iPhone Configuring the GXP1620/GXP1625

Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
The setup guide below is based the GXP1625, running on firmware revision 1.0.1.10; if you are running a
different software version or are using the GXP1620 some menus/settings may be slightly different. These
instructions are also based on using the GXP1625 in its factory default configuration, which obtains a dynamic
IP address automatically from your router using DHCP. For information on configuring your GXP1625 with a
static IP address, please refer to the GXP1625 user manual.

Asterisk 14 In this guide we will go through configuring the GXP1625 in order to register to the Callcentric servers so that
Asterisk Admin GUI v2.11 you will be able to place and receive calls using your Callcentric account. Before proceeding, please ensure that
you have properly added the device to your network by connecting it to your router or gateway.
Asterisk Admin GUI v12

Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
We recommend that you read each step through in its entirety before performing the action(s) indicated within
the step.
Note: Although this device supports many advanced features/options; this guide will only detail the specific
settings which are required to establish basic connectivity between your GXP1625 and our service. If you need
additional assistance with any specific issue please let us know.

Cisco ATA 186/188 STEP 1 Logging into your device

Cisco SPA112/SPA122
Log into the GXP1625's administrative interface by using the supplied default username (admin)
CloudTC Glass 1000 and default password (admin).
CSipSimple

D-Link DVG-1402S

Ekiga

Elastix

Gigaset A510 IP

Gigaset C610A IP

Gigaset DX800A

Grandstream DP715/710

Grandstream DP750/720

Grandstream GXP1450

Grandstream GXP1620

Grandstream GXP1625

Grandstream GXP1760

Grandstream GXP1782

Grandstream GXP2110

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Grandstream GXP2130

Grandstream GXP2140

Grandstream GXP2160

Grandstream GXP2200

Grandstream GXV3140

Grandstream GXV3240

Grandstream GXV3275

Grandstream HandyTone 286

Grandstream HandyTone 486

Grandstream HandyTone 702

Grandstream Wave

Htek UC803

Htek UC860

Htek UC924

Htek UC926

Innomedia SIP MTA-6328

Jitsi

Linksys PAP2

Linksys SPA3102 STEP 2 Configuring your Callcentric account

Linphone Desktop
From the top menu bar, please select the Accounts option. After doing so, select the Accounts 1
Linphone Mobile >> General Settings option; which is located on the side menu bar.
Linphone Mobile (v.3.2.3)

NCH Axon PBX

NCH Express Talk

Nokia E90

Obihai

OBi100/110

OBi200/202

OBi1032

pbx-in-a-flash Please use the settings detailed in the screen captures below. After your have finished entering
these settings, click on the Save and Apply button to apply/save your settings:
pbxnsip

pbxnsip Version 3
Setting Value
PhonerLite
Account Active Yes
Polycom SoundPoint IP 601
Account Name callcentric
Polycom SoundStation IP 5000

snom 1xx/2xx/3xx SIP Server callcentric.com

snom 820 Outbound Proxy callcentric.com

snom M9 SIP User ID This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where
1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three
snom ONE digit extension you are trying to register this UA to.
SFLphone
For example: 17770001234101 would register to extension 101 on account
SJphone 17770001234.

Telco AC-211
You cannot register to your account using only the extension number.
trixbox / Elastix / pbx-in-a-flash
Authenticate ID This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where
Twinkle 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three
digit extension you are trying to register this UA to.
Windows Messenger

Unidata ICW1000G For example: 17770001234101 would register to extension 101 on account
17770001234.
Uniden EXP1240

UTStarcom F3000 You cannot register to your account using only the extension number.

Vodia PBX Authenticate Password Enter your extension SIP Password here. Your extension SIP password is the
password you created for the extension you are trying to use. You may edit the SIP
VTech VCS754 password you wish to use in by logging into your My Callcentric account and clicking
on the Extension menu link and then modifying the appropriate extension.
VTech VSP600
Name You may enter any value for this option.
VTech VSP725

VTech VSP726 Voice Mail UserID *123

VTech VSP735

VTech VSP736

X-Lite / X-Pro / eyeBeam

Yealink T32G

Yealink T41S

Yealink T42G

Yealink T42S

Yealink T46G

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Yealink T46S

Yealink T48S

Yealink W52P

Yeastar MyPBX U100

ZoIPer

ZoIPer 3.2

ZoIPer Mobile

Zoom 5801

Other Linksys/Sipura products

Generic / Other Device

DID-Based Routing with Asterisk

DID-Based Routing with trixbox /

Asterisk Admin GUI / Elastix /
PBX-in-a-Flash

Next, locate the Account 1 >> Network Settings menu option on the side menu bar. On this
page, please use the settings detailed in the screen captures below. After you have finished
entering these settings, click on the Save and Apply button to apply/save your settings:

Setting Value

DNS Mode SRV

NAT Traversal Keep-Alive

After completing the steps detailed above, locate the Account 1 >> SIP Settings >> Basic
Settings menu option on the side menu bar. On this page, please use the settings detailed in the
screen captures below. After you have finished entering these settings, click on the Save and
Apply button to apply/save your settings:

Setting Value

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Unregister on Reboot Instance

Remove OBP from route Yes

Next, locate the Account 1 >> Audio Settings menu option on the side menu bar. On this page,
please use the settings detailed in the screen captures below. After you have finished entering
these settings, click on the Save and Apply button to apply/save your settings:

Send DTMF In audio

via RTP (RFC2833)

Preferred Vocoder - choice 1 PCMU

Preferred Vocoder - choice 2 G729A/B

Preferred Vocoder - choice 3 PCMU

Preferred Vocoder - choice 4 PCMU

Preferred Vocoder - choice 5 PCMU

Finally, locate the Account 1 >> Call Settings menu option on the side menu bar. On this page,
please use the settings detailed in the screen captures below. After you have finished entering
these settings, click on the Save and Apply button to apply/save your settings:

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Dial Plan {[x*]+}

Enable Call Features No

STEP 3 Checking Registration Status

To ensure that your GXP1625 has successfully registered to our service click on the Status option
on the top menu bar. Locate the Account Status section; you should see that the Account you just
configured is now Registered.

STEP 4 That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans
you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US

Or
011 + the country code, area code, and number for calls worldwide (you may also use 00
instead of 011).

To test inbound calls from Callcentric to your GXP1450 installation, follow the directions listed in
this FAQ.

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