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The following two common measures can be applied in most of the problem scenario.
2. Factory Default:
This will reset all settings back to factory setup status, deleting all channels and user settings e.g
Favorite Channel List, Language Setting, Audio Setting thus restoring factory setup and
troubleshoot any problem may cause due to user settings. Default password is 000
No Signal (Getting Banner with 1. The signal is low due to rain 1. If it is raining heavily please wait till
No Signal) fade. it slow down to gain signal strength
2. Either it is because of a faulty and quality.
LNB or the satellite dish is not 2. Check your cable connection form
aligned correctly or the coaxial LNB to STB, check for signal level
cable is damaged if signal strength and quality is not
available /not sufficient, contact
Dish Home service technicians or
contact our Customer Service Help
Line for further information.
I Care feature some selected service request through mobile sms by customer itself on need.
DishHome Credit:
Forget your regular Recharge, use DishHome Credit and get your Service Reconnection Instantly for 3
more days. The Credit is Interest Free and Credit Amount will be deducted on your next Recharge.
Steps:
Note:
Balance Inquiry:
Need to know your balance, subscription end date. Now Get it on your Mobile
Steps:
Refresh Activation:
If you are not able to view channels and services after successful recharge of your STB. Open yourself
using your mobile.
Steps:
Note:
1. Please wait up to 15 min after your successful recharge before you refresh Activation
2. Please make sure your STB is ON.
For any assistance please Dail our Toll Free Help Desk 1660 01 22000/ 1660 01 10101 or Hunting Line
01 5592401. We are always ready to serve our valued Customers.