Viswanathan SUBRAMANIAM

Mobile Phone: +91 96001 34512 (India) E-mail: viswasubramaniam21@gmail.com

EXECUTIVE SUMMARY
 Business Analyst for large, complex IT projects/systems
 Designed the Enterprise Business Rules strategy & methodology for several clients
 Developed methodology for defining, documenting, managing, and automating business processes and
business rules.
 Expert in advanced Business Process Management (BPM).
 Proven ability to develop and manage complex systems that are flexible, easy to maintain, reuse code &
business rules and aligning business objectives.
 Conversant in executing advanced technology to create innovative business solutions and systems
 Instrumental in leading and carrying out all phases of full SDLC lifecycle enterprise system development
PROFESSIONAL EXPERIENCE
Standard Chartered Global Business Services Chennai, India
Support Specialist May 2017 - Present
 Requirement Elicitation, GAP Analysis, stakeholder management in BMC Remedy-On-Demand.
 Conduct due diligence in scope of migration of MQ Server/Client.
 Handle various SPOCs' of all the global SCB applications and bring the MQ transitions to Closure.
 Preside over CAB discussions and plan the change implementations with zero tolerance for errors.

Nynes Software Solutions Pvt. Ltd., Hyderabad, India

Sr. Business Analyst Oct 2015- Apr 2017
 Requirement Elicitation, GAP Analysis, Workflow/Process Mapping, Stakeholder management in BMC
Remedy-On-Demand.
 Conduct due diligence (client solution discovery) for accounts in scope of migration to Remedy-on-
Demand system.
 Assess current set up for tools and processes via workshops, data analysis and interaction with customers.
 Define future set up for tools and processes.
 Run the change impact analysis activities.
 Collect Reporting Requirements.
 Provide data required by the IT Change process (ITSM foundation data, process data, SLM, SRM, etc.,).
 Identify and escalate any risks or issues that may affect the successful completion of the migration
process.
 Creating documents/document packages using dynamic data population through XML and SQL code.
 Working directly with the business to gather requirements and improve software capabilities.
 Software testing throughout application in DEV, QA, STAGE and PRODUCTION environments.
 Researching through database systems via Microsoft SQL Server.

Business Analyst Jan 2010 – Aug 2014

 Single POC for Opinify Mobile Application Development.
 Program Management with Development Vendor, BA Activities, UAT and related testing.
 Researching from a tech arch perspective on new areas and work with SME’s to get proper direction for
the product.
 Extended functional support in enhancements and/ or change requests.
 Project Plan creation and tracking using Microsoft project plan tool.
 On-boarding new joiners through application knowledge transition.
 Support in elicitation of business requirements, work scheduling and status reporting

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 Accenture Services Pvt. Ltd., Chennai, India
Software Engineer Apr 2008 – Jan
2010
 Techno-functional role for a large US based Provider
 Functional expertise in Rating and Underwriting function (RUW)
 Capturing business requirements for underwriting modules
 Functional testing of various related modules
 Engaged in defining and improvising processes for effective and efficient delivery; demonstrated productivity
improvements
 Preparation of project baselines and tracking milestones, constraints through CPM/PERT methods; providing
responses and enabling closure
 Actively engaged in decision-making process for the improvement and curtailing project cost and schedules
 Identify negative risks impacts and enhance the positive risks (opportunities) for the project during planning
& execution phases

TECHNICAL SKILLS
 Tools: Microsoft Office XP, Visio, MS Project, SourceSafe, BMC Remedy Service Management suite and Lotus
Notes.
 Proficiency in development languages such as C, C++, C#, XML, VB script, Java.
 Proficient in business management software such as SAP ERP, IBM SPSS, SIMUL8, STELLA, DECISION EXPLORER
 Process Modelling: Unified Modelling Language (UML), Rational Rose, Rational Unified Process (RUP),
Rational RequisitePro.
 Very familiar with object-oriented analysis & design; relational & multi-dimensional databases; OLAP/Cubes;
mainframe, Windows, and web programming; operating systems; and Q/A testing tools.
 Proficient in Testing automation tools : HP QTP, IBM RFT.

PROJECTS COMPLETED AT UNIVERSITY

Analysis of Backlog of Civil In Chennai, India (Dissertation)

 Analyzing the current backlog of civil cases in the Indian judiciary system, largely focusing on the 50 odd civil
courts in Chennai using Business Simulation Methods
 Adopting a drill down approach to analyze the use of judicial resources, identify reasons for backlog and
draw appropriate recommendations to clear backlogs
 Developing a Discrete Event Simulation model for the working of a civil court to understand the reasons of
the pendency of the civil cases
 Generating resource utilization reports from the simulation which will play a vital role in the
recommendations of the reforms
 Conducted presentation to the Chennai High Court Civil Judges on the simulation model and solution

Fuel Supply Resilience in Scotland for Scottish Government

 Understanding current fuel supply production, distribution, existing fuel demand, the key risks and
vulnerabilities in the supply network in Scotland
 Identifying the key control points and parameters through which real time data about fuel supply chain can
be collected and realistic ways to do them
 Projection of fuel demand in Scotland till 2020.

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 Monitoring and Evaluation of Stabilization Environments for Defense Science and Technology Laboratory
 Techniques adopted by the industry to post conflict zones
 Techniques investigated
o International Country Risk Guide
o Contribution Analysis
o Measuring Progress in Conflict Environments
o Conflict Sensitivity Monitoring and Evaluation

Analysis on the Production Model adopted in Scotsburn Dairy Group

 Understanding and Reporting of the current Production Model adopted in the Scotsburn Dairy Group
 Analyzed industry trends and corporate models that drove innovation
 Trend analysis to improve the product quality and customer satisfaction

EDUCATION
Master of Science, Business Analysis and Consulting 2014-2015
University Of Strathclyde United Kingdom
Bachelor of Engineering, Civil Engineering 2003-2007
Anna University Chennai, India

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