Operating problems

Problem Solution
I don’t see anything Try each of these in turn:
on my organizer’s ■ Adjust the contrast control.
screen.
■ Make sure batteries are installed
properly.
■ Replace the batteries. If your organizer
still does not operate, try a soft reset. See
“Resetting your organizer” in
Appendix A.
I get a warning ■ Purge the Date Book, To Do List, Mail,
message telling me and iMessenger™ applications. This
my organizer removes records that you deleted from
memory is full. these applications from memory. You
may need to perform a HotSync®
operation to recover the memory.
■ Delete unused memos and records. If
necessary, you can save these records.
See “Deleting records” in Chapter 4.
■ If you have installed additional
applications on your organizer, remove
them to recover memory. See
“Removing applications” in Chapter 3.
My organizer keeps Your organizer is designed to turn itself off
turning itself off. after a period of inactivity. This period can
be set at one, two, or three minutes. Check
the Auto-off setting. See “General
preferences” in Chapter 8.
My organizer is not Check the System Sound setting. See
making any sounds. “General preferences” in Chapter 8.
My organizer has Perform a soft reset. See “Resetting your
frozen. organizer” in Appendix A.

Page 240 Frequently Asked Questions