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Key Partners Key Activities Value Proposition Customer Relationships Customer Segments
Who are our Key Partners? What Key Activities do our Value What value do we deliver to the customer? What type of relationship does each of our For whom are we creating value?
Who are our Key Suppliers? Propositions require? Which one of our customer’s problems are Customer Who are our most important customers?
Which Key Resources are we acquiring Our Distribution Channels? we helping to solve? Segments expect us to establish and
from partners? Customer Relationships? What bundles of products and services are maintain with them? DELETE GRAY TEXT &
Which Key Activities do partners perform? Revenue streams? we offering to each Customer Segment? Which ones have we established?
Which customer needs are we satisfying? How are they integrated with the rest of
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Class Journal of Strategic Management / PGP 2015-17 Course Instructor: Prof Satyasiba Das