IMMICA | USHOME EMPLOYEE HANDBOOK 1

EMPLOYEE HANDBOOK
2018
ImmiCa & USHome Introduction
About ImmiCa
ImmiCa is the most prestigious Immigration and Citizenship
Consultant from North America. In the past 20 years, ImmiCa
lawyers and immigration advisors have helped thousands of families
realize their immigration opportunities and strengthen international
advantages.
Having a professional, passionate and dynamic team, ImmiCa
is proud to be the best choice for EB-5 clients, following five criteria:
1. Safe investments, paybacks in 05 years
2. Rich experience, 10 years of case processing
3.Guarantees, stated in the contract
4. Quality service, serving over 500 clients
5. Success in hundreds of cases in over 30 EB-5 projects

About USHome
USHome is the pathway to houses and property investment
opportunities in the most sought-after areas in the US. Facilitating
clients’ happy and successful lives globally.

1.Buy house anywhere in the US

2.Invest in full-service rental properties
3.Invest in multifamily apartments
4.Invest in shopping malls and hotels
 IMMICA | USHOME EMPLOYEE HANDBOOK
Letter to Employees
Dear all employees in our company
network,
Warmly welcome you to our
interesting and exciting career and
working environment. Destiny has
brought us together on this long,
spacious path. We all share one big
vision. We accompany each other with
love and thus make live happier. Cause
our core value is Love. It is our path.
We are One, we are united!
Vision and mission of the company
is to foster employee’s TALENT and
PERSONALITY, facilitate his/her
excellent role in the society.
Each employee is oriented to
develop and grow based on 3 criteria:
Conscientiousness - Talent - Physiognomy.
3
Employees are passionate about their
work and life, they love their job and
people around them. They have the
will to develop and nurture their talents
and thoughts. These will be followed
by their physiognomy and charisma.
With love as the core value and
code of conduct, we have been
achieving impressive business results
in the past 10 years. We are proud
of a wonderful workplace and the
extraordinary reputation that we have
built.
I am thankful that you are here with
us! I am thankful that you are here with
me! Each one of you leaves a mark on
my heart. I am proud of you. I love you.
February 8, 2018
Ms. Dương Cam Ly
CEO ImmiCa|President USHome
4 IMMICA | USHOME EMPLOYEE HANDBOOK

VISION

There will be a day when the Vietnamese can travel, live, and work all over the
world with confidence, as though there is no borders. The Vietnamese will be re-
spected and can be proud of our success and kindness. Once we are successful, we
are more capable of facilitate the success of our family, friends, and acquaintances,
and thus making Vietnam more prosperous. This is how we can make Vietnam a
global economic superpower.
This is our mission.
 IMMICA | USHOME EMPLOYEE HANDBOOK 5

Core Value: Love!

This is the ultimate and most profound value to maintain all moral standards in social
life and work. We will always maintain love for others as our value on this sustainable
developing journey. We always take care of our clients and protect their best interests
under all circumstances. We care about and act upon our clients’ feelings. Our mission
is to bring about the value of happiness and success to our clients. In both work and
social relationships, we make sure to maintain CONSCIENTIOUSNESS in our commu-
nication and behavior. We make sure to always get the positive feedbacks from those
we are communicating with.

Business Philosophy: Happy Money

There are two side to every coin, and we are lucky to get the happy one. Happy mon-
ey has unlimited power. By boosting this power, we are enhancing the happy energy.
Business is conducted on the foundation of safety, peace, and sustainability.
This is how we grow our assets sustainably.
6 IMMICA | USHOME EMPLOYEE HANDBOOK

Positive Mindset
We choose to have a positive mindset in our saying, thinking, and doing. Everything
that happens has an underlying positive value. We can always find ways to see things
from the most positive point of view. We will be thankful for everything that happened
to us, for they nurture our maturity and experience.

Karma
This is the rule of nature and the universe. Believe it or not, karma is running our life.
When we send out a positive saying, thinking or doing, sooner or later we would surely
reap wonderful results. As we sow the good seeds, Shall we reap the great end.

Law of Attraction
Similarly, our positive thoughts, words, and actions would attract similar souls and
events. We pro-actively realize great achievements and aspirations by visualizing, then
act accordingly. With great passion comes realization of our thinking. Realization of
our saying. Materialization of our doing.
 IMMICA | USHOME EMPLOYEE HANDBOOK 7

Corporate Culture
Our goal is to train employees to be talented and conscientious people, facilitating em-
ployee’ excellent role in the society.
The company empower employees in order to achieve sustainable growth while main-
taining our core value. Besides a successful working environment, culture is one of the
key factor to attract talent.
The company has effective methods and approaches to clear out the negativity in your
personality and subconscious mind. Please contact your manager to get the best sup-
port. The ultimate goal is for you to be a good soul in this society, possessing calmness,
critical thinking, success at work, and happiness in life.
8 IMMICA | USHOME EMPLOYEE HANDBOOK

Code of Conduct
Pay attention to others’ feeling in all communication circumstances. Always use positive words. Al-
ways use the 4 magic sentences to heal relationships: I love you. I am sorry (for hurting you, inten-
tionally or unintentionally). Please forgive me. Thank you.

1. Code of conduct to riors, you should be confi- Avoid “looking down” on

Superiors
Khi ứng xử với cấp trên
nhân viênBe respectful to su-
periors, be confident when
presenting ideas. When
having disagreements with
superiors regarding opin-
ions or work, an employ-
ees shall have sensible be-
haviors and subtle inputs.
Avoid conflicts and argu-
ments with superiors when
your ideas are rejected, for
it will affect how colleagues
and others perceive the em-
ployee.
In order to be trusted and
highly appreciated by supe-
dent, straightforward when
presenting your ideas.
Work with your superiors
and colleagues based on
a collaborative mindset to
achieve mutual goals.
2. Respect colleagues,
behave professionally
Colleagues are those you
will communicate at work,
collaborate in advising cli-
ents, organizing seminars,
or collaborating in tasks
assigned by the company.
Therefore, you shall build
those relationship base on
mutual care and respect.
your colleagues as you will
have problems finding a
common ground or achiev-
ing objectives alone
Treat your colleagues as
companions, sharing work
and achievements.
Furthermore, you shall keep
updating your knowledge,
opening mindset, under-
standing objectives and
tasks you are working on,
taking an active role in your
job to realize the objectives,
instead of passively waiting
for tasks or assignments.
You shall have a clear and
specific action plan daily

and weekly. Clearly define
objectives, KPI; visualize
the successful results before
starting working on it.
Strictly avoid negative com-
petition, scrambling for
clients. Avoid scrambling
for recognition, taking the
glory for your own, caus-
ing negative impacts on the
corporate moral standards
and values.
We build an environment
filled with love, harmony,
and support.
We do our best to comply
to the corporate code of
conduct and core value.
3. Forge relationship
with subordinates
Employees are subordi-
nates and also helpful part-
ners who assist superiors in
completing tasks assigned
by the company. It is im-
portant to build trust and
IMMICA | USHOME EMPLOYEE HANDBOOK
pride in employees, which
in turn helps them to gen-
erate great energy for their
work.
Inspire employees any-
where, anytime; avoid giv-
ing orders, raising voice,
shouting at subordinates.
Yet there shall be clear and
strict rules to make sure
employees complete tasks
on time, fully report, and
achieve objectives.
Control negative emotions
and angers by thinking thor-
oughly before you speak or
act. Speaking without think-
ing can have serious unex-
pected consequences. You
can prevent all hazards
from your anger by remind-
ing yourself of our core val-
ue: love.
Join with us in building a
good cultural environment,
in which all employees can
realize their best potentials.
9
4. Give sincere and
straightforward inputs,
avoid “gossiping” and
“criticizing”
When a superior or col-
league is being negative or
violating rules, you should
give them straightforward
and subtle feedbacks. If it
has the possibility to affect
collective work and corpo-
rate values, you shall report
it to your managers and su-
periors.
If you are confused or dis-
agree with corporate rules,
you may ask questions or
raise your concerns to those
in charge, on the basis of
collaboration and contribu-
tion in order to improve the
corporate system. Uncon-
structive gossips and criti-
cism to those not in charge
is strictly prohibited.
10 IMMICA | USHOME EMPLOYEE HANDBOOK

5. Promote positivity, eliminate nega-

tivity
Always say and do positive things: One prob-
lem can be viewed from both positive or nega-
tive perspective. You need to choose the pos-
itive words and actions. This helps you to be
contented with work and life, inspiring yourself
and others. The company encourages creativi-
ty, innovations, and dynamic perspectives.
Avoid and eliminate negativity: If a colleague
expresses negative thoughts and words, it is an
employee’s job to share frankly that those are
negative and should not be continued. More-
over, an employee is responsible for reporting
to the company and management in order to
support the colleague and keep them away
from negativity. Avoid negative emotions, jeal-
ousy or negative thoughts. Avoid engagement
in uncontructive or unhelpful gossips. Avoid us-
age of judging, blaming words.
6. Make friend without playing office
politics
Companionship and the need for friendship is
justifiable and essential, the company encour-
ages employees to establish strong friendships
to support each other in work and life. Friend-
ship should be built based on positivity.
Employee shall avoid being involved in groups
for the purpose of office politics, seeking group
interests and attacking others, competitive atti-
tudes, actions, and words, hurting and isolat-
ing other employees.
Office politics usually results in colleagues con-
flicts, affecting your work as well as creating a
stressful working environment. The office is the
place for us to work and develop the business
together, not a place to play politics and show-
case personal footprints.
Do not engage in groups of opposing criteria,
goals, and culture as those of the company;
report to the company immediately about those
groups.
 IMMICA | USHOME EMPLOYEE HANDBOOK
7. Avoid seeing and making friends
with former employees
Those meetings rarely take place in a posi-
tive manner, might probable create negativ-
ity in your own work, and may hinder the
former employee’s ability to look for a new
job or socialize in other environment.
The subjects to be discussed tend to be
about the company and its staff, might lead
to blaming, judging the current job, straying
away from the company, and increasing
possibility of quitting. This is undesirable by
neither you nor the company.
8. Avoiding big ego
The office is a place where everyone work
towards the common goal of building a
strong team and develop it. You should usu-
ally contribute ideas for team building and
support those rules that benefit the team.
You should avoiding raising your voice only
when it comes to your interests and propos-
ing only those ideas beneficial to you. This
might make you ungenerous and unprofes-
sional. You especially should not be angry
when things are not the way you wanted
11
them to be, this might make you an arrogant
person with a big ego.
You should always be humble to learn and
develop your personality.
9. Not everything is about results
We do not try to achieve business objec-
tives at all cost and by all means, especially
those which do not align with our corporate
core value and cultural standards. Reaching
toward our goals, we respect the principles
and techniques to have appropriate behav-
ior and business conduct.
The company pays great attention to your
competencies, encourages and promotes
your self-determination. Besides competen-
cies, you should pay attention to business
conduct, and corporate culture in order to
fully integrate into the team. Always main-
taining a learning attitude is the smartest
strategy.
By being humble and demonstrating your
competencies appropriately, you will earn
respect from your colleagues and others.
12 IMMICA | USHOME EMPLOYEE HANDBOOK

10. Current employees and newcomers

Current employees are responsible for supporting and guiding the newcomers. Share expe-
rience and expertise, support newcomers wholeheartedly without expecting something back.
Communicate to newcomers about code of conduct and respect. Assist newcomers in integrat-
ing into the corporate cultural environment. Current employees enjoy good perks and benefits,
priorities for long-term employees, opportunities for promotions.
Newcomers have to experience probation to get an idea of how the job, the culture and the
environment will be. You shall respect the company and its culture, the corporate principles
and commitments. You will have opportunities to learn from your colleagues and develop your
career in harmony. You will be able to learn, build, and develop a profound personality. You
will receive orientation on how to promote your strengths, facilitating your rapid success.
11. Work hard, play harder
Once you have established serious manner in living - working, desirable personality, and
positive outcomes, it is time for you to enjoy the quality entertainments organized regularly
by the company and our team. You should fully engage in these events, for those will be the
precious moments in which you get to know more about your colleagues as well as yourself.
 IMMICA | USHOME EMPLOYEE HANDBOOK 13

Enjoy Job, Enjoy Life!

Wish you all success and happiness in your work and life!
14 IMMICA | USHOME EMPLOYEE HANDBOOK

Employee’s Commitment

Employee has read and understood Vision, Goals, Missions of the Company. Employee agrees to
work alongside the team and the Company to achieve Vision, Goals, and Missions.
Employee has been explained and has understood that Love is the Core Value of the Company.
Employee agrees to act upon Core Value, meaning to care for others, to put others’ interests first, to
create the sense of fairness and satisfaction in others.
Employee agrees to follow disciplines, referring to corporate standards and values in his/her thinking
and speaking. Employee agrees to put collective interests first. That shall mean putting the corporate
interests first.
Protect Corporate Properties
All employees are responsible for protecting the corporate properties, making sure they are utilized
efficiently, for the right purposes of serving the corporate work and goals. Properties include tangible,
intangible, and intellectual properties.

Confidential Information and Trade Secrets

Employee agrees to protect all trade secrets, confidential information, client data, and other data
which have not been made public by the Company. Employees are not permitted to disclose data or
to allow third parties to access or use data. This data may be created by the employee himself/herself
or assigned by the manager. Please note that this confidentiality obligation takes effect during the time
employee is working at the Company and extends after employee leaves the company.
 IMMICA | USHOME EMPLOYEE HANDBOOK 15
Conflict of Interests
Employee shall avoid activities which might result in conflict of interests with the current job at the
Company, such as managing another profit or non-profit organization.
Employee shall not let other transactions outside the current job affect or have possibility to affect the
job and the Company due to personal or family interests.
Employee shall not work or support any third party if that activity may have negative impacts on the
Company's reputation, his/her productivity or judgment ability.
Non-compete Clause
Company's service is a niche service with distinguished characteristics. Company desires to share all
information, expertise, ideas, business plan, client data, etc with the employee and train him/her to
be experienced and sharp in this niche business. In return, employee agrees to utilize these expertise
and experience solely for the work at the Company. Employee agrees that while working at the Com-
pany and 05 (five) years after leaving, employee will not enter into professions that compete against
the Company.
Employee agrees not to attract or solicit any individuals or entities which are or were the Company’s
employees, specialists, clients, or partners.

My name is:
Title:
Company:

I have read and agreed!

Date Month Year

The “Company” includes ImmiCa, USHome and all others companies and projects in the present and future,
under management of Ms Duong Cam Ly.
“Employee” includes all employees at those companies and projects stated above, at all levels and all positions,
high to low.
Head Office: Floor 9 & Floor 17, Saigon Tower, 29 Le Duan, District 1, HCMC
Phu My Hung, Ho Chi Minh: Floor G, Broadway E, 2 Bertrand Russell, District 7
Da Nang: Floor 3, Indochina Riverside, 74 Bach Dang, Hải Châu District
Ha Noi: Floor 10, Pacific Place, 83B Ly Thuong Kiet, Hoan Kiem District
Hotline: 0902 997 933 - 0917 136 999 | Tel: +84 28 38 274 888
Website: www.immica.org | Email: vietnam@immica.org

EN 02|18