Annexure--I

Manufacturing
Unit : IT Group
INTERNAL AUDIT SCHEDULE
Division : CENTRAL

Ref : Year : Date:

Month

Sept
May

Aug

Dec

Feb

Mar
Process /

Oct

Nov
Apr

Jun

Jan
Jul
Department

Legends

Scheduled Corrective actions completed

Completed , No NCs found Corrective actions completed & NCs closed

Completed ,NCs found

Signature of MR
Date
Form No.IA/01 Issue:1 Dt. 27-11-2001
 Annexure--III
Manufacturing
Unit : IT Group
INTERNAL AUDIT REPORT
Division : CENTRAL

Scope of Audit :

Audit dates :
No of Audit Man days : .....................
From ............................. to .............................
Team leader / MR :

Team Members(S) :
Name & signature of Audittee/Divisional Head in conformation of above

Name :
Designation : Signature
No. of NCRs Raised : No. of NCRs closed Pending NCRs :
before the end of audit :

Summaruy of audit findings and areas for improvement

Signature of Team leader / MR

Follow up comments if any

Signature of Team leader / MR

Form No.IA/01 Issue:1 Dt. 27-11-2001
 Annexure--II
Manufacturing
INTERNAL AUDIT Unit : Bangalore Plant
NON CONFORMITY REPORT Division :
Ref. : NC No. :

Dept.: Process : Date :

Non Conformity :

QMS/EMS Reference
CQM/MP/ PP/WI No. :
Clause No :
Clause No. :
Name & signature of Team leader :
Audittee Representative Team Members(S) :

Rectification Proposed ----------------------------------------------------------------------------------

(to be filled by Audittee) ----------------------------------------------------------------------------------
----------------------------------------------------------------------------------

Root Cause Identified ---------------------------------------------------------------------------------

Corrective Action Proposed
Proposed Completion Date
----------------------------------------------------------------------------------
----------------------------------------------------------------------------------
----------------------------------------------------------------------------------
----------------------------------------------------------------------------------

Name & signature of Actual completion Date :

Audittee Representative
Clearance Report
(to be filled by Auditor)
Verified the following and NC cleared / accepted / to be verified during next audit

Team leader: Member : Date :

Follow up comments /Details of verification/Effectiveness of the proposed corrective action

Team leader/ Member

Form No.IA/01 Issue:2 Dt. 23-01-2009

 Annexure--IV
Manufacturing
INTERNAL AUDIT Unit : IT Group
“NIL” NC REPORT
Division : CENTRAL
IQA Ref. :
Dept.: Process : Date :

Audit date :

Audittee :

Auditor :

Documents referred for audit :

i) ISO9001 Standard :

ii) CQM / Div. Supplement :

iii) Mandatory Procedures / Other Procedures :

iv) Process Procedures / DP :

v) Work Instructions :

Applicable ISO9001 Standard clauses :

Observations if any :

Signature of Auditor

Form No.IA / 01 Issue:1 Dt. 27-11-2001

 Annexure--V
Manufacturing
Unit : IT Group
AUDIT PLAN
Division : CENTRAL

SL. Contact person Auditors

Dept. / Date Division Venue Phone Phone
No. Name S/sri Names S/sri

Form No.IA / 01 Issue:1 Dt. 27-11-2001

 Manufacturing
Unit : IT Group
INTERNAL AUDIT REPORT
Division : CENTRAL

Qualiy Mgt. System Whether QPD targes are monotore, and effectiveness
General requirement
Documentations requirements
General
Quality Manual
Control of Documents controlled relevant documents are avaialble
Control of Records Records with captured data are available with proper control &
authentication
Managenet Responsibility
Management Comittment
Customer Focus Feed back reports, Performance reports, addtional requirements &
Delivery records
Quality Policy understood, implementation & effectiveness,
Planning
Quality Objectives fixed, monitored, effectiveness, records for acievements &
periodical reviews
Quality Mgt. Sys. Planning
Responsibilty, Authority, & Communication
Responsibilty& Authority fixed, performance & competency to carry out responsibilities, utilisation
and controlling of resources
Management Representative
Internal communication Ensure proper communication system is established regarding
effectiveness og QMS system
Management Review
General
Review input results of audits, customer feed back, process performance efectiveness
of corrective &preventive actions, improvements
Review output improvements, resources needed
Resources Management
Provision Resources
Human Resources
General
Competence, Awareness & training Training needed, evaluationfor competency, ensurethe awareness of
the relevany & requirements & importanceof thier activities
Infrastructure
Work environment Check for the infracstucture needed/ available
Product realisation
Planning of Product realisation Quality objectives, verification records
Customer related processes
Determination of reqs. related to products
Review of requirements related to products
Customer communication Product information, enquiries, amendments, feedbacks
 Manufacturing
Unit : IT Group
INTERNAL AUDIT REPORT
Division : CENTRAL

Design & Development

Design & Development Planning

Design & Development inputs

Design & Development outputs

Design & Developmentreviews

Design & Developmentverification

Design & Developmentvalidation

Control of Design & Development changes

Purchasing conformation to the p.o

Purchasing processes

Purchasing information

Verification of purcha sed products

Production and service provosion

Control of Production& service Provision

Validation of processes for prodn. &

service provision

Identification& traceability

Customer property

Preservation of Product

Control of monitoring & measuring devices

Measurement, analysis & improvement

General

Monitoring & measurement

Customer satisfaction

Internal Audit

Monitoring & measurementof processes

Monitoring & measurement of product

Control of nonconforming product

Analysis of data

Improvement

Continual improvement

Corrective action

Preventive action
 Manufacturing
INTERNAL QUALITY AUDIT Unit : IT Group

SUMMARY MATRIX Division : CENTRAL

Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: 10.10.2003

Project Guide
Management

Sales / Desp
PC Integratn

PC Mainten
IT Training

Networking
Satisfaction
Documen-
ISO 9001 ELEMENTS

Marketing
Customer
CLAUSE

TOTAL
HOD
tatioin

Rep.
NO.
Qualiy Mgt. System 4
General requiremen 4.1
Documentations requirements 4.2
General 4.2.1
Quality Manual 4.2.2
Control of Documents 4.2.3
Control of Records 4.2.4
Managenet Responsibility 5
Management Comittment 5.1
Customer Focus 5.2
Quality Policy 5.3
Planning 5.4
Quality Objectives 5.4.1
Quality Mgt. Sys. Planning 5.4.2
Responsibilty, Authority, & Communication 5.5
Responsibilty& Authority 5.5.1
Management Representative 5.5.2
Internal communication 5.5.3
Management Review 5.6
General 5.6.1
Review input 5.6.2
Review output 5.6.3
Resources Management 6
Provision Resources 6.1
Human Resources 6.2
General 6.2.1
Competence, Awareness & training 6.2.2
Infrastructure 6.3
Work environment 6.4
Product realisation 7
Planning of Product realisation 7.1
Customer related processes 7.2
Determination of reqs. related to products 7.2.1
Review of requirements related to products 7.2.2
Customer communication 7.2.3

Total No. Of NCs

X = Not applicable Minor

_ Total Minor NCs Total Major NCs
= No NC raised Major
Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001
 Manufacturing
INTERNAL QUALITY AUDIT Unit : IT Group

SUMMARY MATRIX Division : CENTRAL

Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: 10.10.2003

Project Guide
Management

PC Maintenc

Sales / Desp
PC Integratn
IT Training

Networking
Satisfaction
Documen-
ISO 9001 ELEMENTS

Marketing
Customer
CLAUSE

TOTAL
HOD
tatioin

Rep.
NO.
Design & Development 7.3
Design & Development Planning 7.3.1
Design & Developmentinputs 7.3.2
Design & Developmentoutputs 7.3.3
Design & Developmentreviews 7.3.4
Design & Developmentverification 7.3.5
Design & Developmentvalidation 7.3.6
Control of Design & Development changes 7.3.7
Purchasing 7.4
Purchasing processes 7.4.1
Purchasing information 7.4.2
Verification of purcha sed products 7.4.3
Production and service provosion 7.5
Control of Production& service Provision 7.5.1
Validation of processes for prodn. & 7.5.2
service provision
Identification& traceability 7.5.3
Customer property 7.5.4
Preservation of Product 7.5.5
Control of monitoring & measuring devices 7.6
Measurement, analysis & improvement 8
General 8.1
Monitoring & measurement 8.2
Customer satisfaction 8.2.1
Internal Audit 8.2.2
Monitoring & measurementof processes 8.2.3
Monitoring & measurement of product 8.2.4
Control of nonconforming product 8.3
Analysis of data 8.4
Improvement 8.5
Continual improvement 8.5.1
Corrective action 8.5.2
Preventive action 8.5.3

Total No. Of NCs

X = Not applicable Minor

_ Total Minor NCs Total Major NCs
= No NC raised Major
Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001
 Manufacturing
INTERNAL QUALITY AUDIT Unit : IT Group

SUMMARY MATRIX Division : CENTRAL

Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: 12.12.2003

Project Guide
Management

Sales / Desp
PC Integratn

PC Mainten
IT Training

Networking
Satisfaction

Syst. Engg
Documen-
ISO 9001 ELEMENTS

Customer
CLAUSE

TOTAL
HOD
tatioin

Rep.
NO.
Qualiy Mgt. System 4
General requiremen 4.1
Documentations requirements 4.2
General 4.2.1
Quality Manual 4.2.2
Control of Documents 4.2.3
Control of Records 4.2.4
Managenet Responsibility 5
Management Comittment 5.1
Customer Focus 5.2
Quality Policy 5.3
Planning 5.4
Quality Objectives 5.4.1
Quality Mgt. Sys. Planning 5.4.2
Responsibilty, Authority, & Communication 5.5
Responsibilty& Authority 5.5.1
Management Representative 5.5.2
Internal communication 5.5.3
Management Review 5.6
General 5.6.1
Review input 5.6.2
Review output 5.6.3
Resources Management 6
Provision Resources 6.1
Human Resources 6.2
General 6.2.1
Competence, Awareness & training 6.2.2
Infrastructure 6.3
Work environment 6.4
Product realisation 7
Planning of Product realisation 7.1
Customer related processes 7.2
Determination of reqs. related to products 7.2.1
Review of requirements related to products 7.2.2
Customer communication 7.2.3

Total No. Of NCs

X = Not applicable Minor

_ Total Minor NCs Total Major NCs
= No NC raised Major
Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001
 Manufacturing
INTERNAL QUALITY AUDIT Unit : IT Group

SUMMARY MATRIX Division : CENTRAL

Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: 12.12.2003

Project Guide
Management

PC Maintenc

Sales / Desp
PC Integratn
IT Training

Networking
Satisfaction

Syst. Engg
Documen-
ISO 9001 ELEMENTS

Customer
CLAUSE

TOTAL
HOD
tatioin

Rep.
NO.
Design & Development 7.3
Design & Development Planning 7.3.1
Design & Developmentinputs 7.3.2
Design & Developmentoutputs 7.3.3
Design & Developmentreviews 7.3.4
Design & Developmentverification 7.3.5
Design & Developmentvalidation 7.3.6
Control of Design & Development changes 7.3.7
Purchasing 7.4
Purchasing processes 7.4.1
Purchasing information 7.4.2
Verification of purcha sed products 7.4.3
Production and service provosion 7.5
Control of Production& service Provision 7.5.1
Validation of processes for prodn. & 7.5.2
service provision
Identification& traceability 7.5.3
Customer property 7.5.4
Preservation of Product 7.5.5
Control of monitoring & measuring devices 7.6
Measurement, analysis & improvement 8
General 8.1
Monitoring & measurement 8.2
Customer satisfaction 8.2.1
Internal Audit 8.2.2
Monitoring & measurementof processes 8.2.3
Monitoring & measurement of product 8.2.4
Control of nonconforming product 8.3
Analysis of data 8.4
Improvement 8.5
Continual improvement 8.5.1
Corrective action 8.5.2
Preventive action 8.5.3

Total No. Of NCs

X = Not applicable Minor

_ Total Minor NCs Total Major NCs
= No NC raised Major
Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001