Omayer S.

Pasandalan

Block CCC

Lumiere Serviteur

L & M Exam

1. If you become a nurse manager in the Philippine? What kind of leadership style would you use
and why? (20 pts.)

As I evaluate myself based on my previous experiences, I always have less control to my

people and consider their opinion when making decisions which belongs to a characteristic of a
democratic leader. If I could be a nurse manager, I always hold on to this style because aside
from an open approach style, this kind of leadership creates a shared vision and goals and
encourages the ideas and creativity of others by discussions and invitations of ideas. I always
want to hear opinions by giving chances to others because we are all unique and have different
perspectives and having something in mind doesn’t mean you are always right; you need others
to reach your goals and have success.

2. You are assigned as the chief nurse in a government hospital that is 150 bed capacity that
provides basic hospital services under Level l. using the Management Function, make your own
management planning, organizing, staffing, directing and controlling.
Give complete process like MVGO, Budgeting, Staffing and others. (60 pts)

( A Level I hospital shall have as minimum the services stipulated under Rule V. B. 1. b. 1. of this
Order, including, but not limited to, the following:
1. A staff of qualified medical, allied medical and administrative personnel headed by a physician duly
licensed by PRC;
2. Bed space for its authorized bed capacity in accordance with DOH Guidelines in the Planning and
Design of Hospitals;
3. An operating room with standard equipment and provision for sterilization of equipment and
supplies in accordance with:
a. DOH Reference Plan in the Planning and Design of an Operating Room/Theater ;
b. DOH Guidelines on Cleaning, Disinfection and Sterilization of Reusable Medical Devices in
Hospital Facilities in the Philippines ;
4. A post-operative recovery room;
5. Maternity facilities, consisting of ward(s), room(s),a delivery room, exclusively for maternity patients
and newborns;
6. Isolation facilities with proper procedures for the care and control of infectious and communicable
diseases as well as for the prevention of cross infections;
7. A separate dental section/clinic;
8. Provision for blood station;
9. A DOH licensed secondary clinical laboratory with the services of a consulting pathologist;
10. A DOH licensed level 1 imaging facility with the services of a consulting radiologist;
11. A DOH licensed pharmacy)
 PLANNING

STEP 1: Setting mission, vision and organizational goals.

Mission Provide hope, care and cures to help every people live the healthiest and
most fulfilling life possible.

Vision The leading primary health providers in the area, expanding our services
to reach additional community members. Our reputation is that we provide
100% access with 0% disparities in health care delivered. In order to
accomplish this, we work to be trusted by patients, a valued partner in the
community, and creators of positive change.

Organizational Goals  Deliver quality evidence-based healthcare for our patients and
clients
 Engage, communicate and collaborate with our partners and
communities to
ensure we provide integrated, patient-centred care
 Demonstrate a commitment to learning, research, innovation and
education in
rural and regional healthcare
 Ensure sustainable resources through attentive financial and asset
administration
 Plan and maintain clear and focused processes to facilitate
effective corporate
and clinical governance
 Value, develop and engage our workforce to promote
professional and
personal wellbeing, and to ensure dedicated delivery of services

STEP 2: Developing strategies to reach goals.

 Deliver quality evidence-based healthcare for our patients and clients

Strategies:
o Deliver core health services
o Improve access to services
o Ensure safe and quality health outcomes
o Deliver more care locally
o Enhance patient experience and increase confidence in the health
system
  Engage, communicate and collaborate with our partners and communities to
ensure we provide integrated, patient-centred care
o Strategies:
o Collaborate with and leverage other providers to reduce the impact of chronic
disease
o Lead the integration of primary healthcare and other health service providers
o Engage the community and healthcare consumers, including promoting
health literacy
o Establish and maintain relationships with the community and with partners
that enable responsiveness to legislative changes and social reform
o Provide a leadership role in fighting the obesity epidemic

 Demonstrate a commitment to learning, research, innovation and education in rural and

regional healthcare
 Strategies:
o Embed the application of evidence-based practice and research into the
organisation
o Invest in and develop leaders for the future
o Enhance relationships with the tertiary education sector
o Develop collaborative research partnerships
o Identify, develop and implement innovative health initiatives

 Ensure sustainable resources through attentive financial and asset administration

 Strategies
o Embed the application of evidence-based practice and research into the
organisation
o Invest in and develop leaders for the future
o Enhance relationships with the tertiary education sector
o Develop collaborative research partnerships
o Identify, develop and implement innovative health initiatives

 Plan and maintain clear and focused processes to facilitate effective corporate
and clinical governance
 Strategies
o Ensure effective operational planning and plan implementation
o Review and improve our service delivery processes
o Maintain processes to ensure business continuity and emergency
preparedness
o Identify, monitor and respond to environmental issues and risks to
ensure environmental responsibility and sustainability
o Ensure quality and consistency in our processes through
compliance with appropriate standards and with legislative and
regulatory requirements
o Improve health service delivery planning to ensure a HHS-wide
integrated approach to business

 Value, develop and engage our workforce to promote professional and personal wellbeing,
and to ensure dedicated delivery of services
 Strategies:
o Embed a values-based culture
o Engage the workforce to improve the service
o Plan, recruit and retain an appropriately skilled workforce
o Develop, educate and train our workforce
o Promote and support the health and wellbeing of our staff
 ORGANIZING

Staffing
Directing
Controlling

3. You have an haughty staff, who frequently absences himself, no regard for other staffs feelings,
and who seems to ‘ticked-off’ everyone by his arrogant ways. He is becoming a problem and a
liability to the hospital organization. How will you settle this problem (techniques) and why?(20
pts)

First, power of professionalism - maintaining professional boundaries in nursing must not

always focus only to your patient but everyone who surrounds you to maintain meeting the goal
you are aiming. Taking this kind of behavior personally might distract you and as I professional
chief nurse you must set boundaries, but if he exceeds to your limitation, a good talk will do but
you must first hand evidences by other people who also witness this toxic behavior of his. Getting
some perspective from others but make sure you must understand the person's intention
because some are blissfully unaware of the negative impact that they have on those around them
and studies show that sometime behavior affects when they are undesirable with their work so
and open mind must always win to resolve cases like this.