The shortage of technology and digital

skills poses a real threat, affecting business

This presents a challenge for the future of
UK business and our economy. Long term, THE 91%
of NTD think the 76%
NTD
Key requirements NTD think they’d need
Must be computer literate 650= 65% IS IT ALL
TECHNOLOGY ABOUT SKILLS?
leaders, owners and workers in some way we can put faith in changing educational
every single day. curriculums but, for now, we believe the technology and of NTD would Must be creative 510= 51%
people who can work towards solving this digital industry consider a career Be good at maths 330= 33%

AND DIGITAL 86% 320= 32%

is growing in technology or Know how to code
Whilst technology provides an exciting challenge are already out there.
economic and social opportunity, the current digital Must have tech/digital related degree 260= 26% HARD SKILLS
of BL said there will
INDUSTRY
potential of the UK technology industry is This is our campaign for action and change.
University education - any subject 250= 25% Top 3 key technical/digital skills that BL will be hiring for
be more technology
restricted by the lack of tech and digital and digital jobs in Next three years
Next six months
talent available. #FutureTechPeople
IS BOOMING the next three
years
A CAREER BL
1. Programming
2. Project Management
BL 1. Big Data & Analytics
2. Cyber Security
3. App Development 3. AI/Automation
AUTOMATION AND OUR JOBS INVESTMENT IN TECHNOLOGY IN THE Top 5 areas BL cross-train into
Project Management 460= 46% What is driving the need for these skills for BL?

WHO IS IN THE DATA? 67%

BL Areas of technology in which BL
will invest in the next 12 months: TECHNOLOGY Programming/Software Development
BI & Analytics
410= 41%
330= 31%
The top 3

NTD believe it is unlikely that AND DIGITAL Helpdesk & Technical Support
IT Operations & Governance
320= 30%
260= 29% 51% 51% 54%
66+34+T 63+37+T 51+49+T INDUSTRY…
automation technology to remain
will take over their role changing needs/
66% 63% 51% competitive with expectations of the need to
others entering our customers innovate
NTD Non-technology or digital workers (NTD) Cloud Security Mobile the market
Office workers who do not work in a technical or 36% 47%
33%
digital role and are not a business leader, e.g.
said that machines felt that more jobs BL
How did you get into the tech & digital industry? The main areas
Finance Coordinator, PA/Administrator BL reasons people came
or computers will will be created as An interest in technology from a young age 600= 60% from were
BL on barriers for hiring key skills
Technology or digital workers (TDW) replace many jobs a direct result of for investing in technology: of TDW were
TDW Passion 370= 37% operations, sales,
automation cross-trained into a
50%
People who work in a technical or digital role, e.g.

67+33+T 65+35+T 62+38+T

BL
University education led me here 370= 37% consultancy,
35%
Web Developer, SEO specialist, Product Manager technology/digital
By chance 230= 23% finance and
Business leaders (BL) 69% 76% 67% 65% 62%
Money 190= 19% TDW
role administration lack of talent/
BL said that automation of people will competition with very specific
Organisational and business leaders, e.g. CEO, to improve enhancing enhancing P.T.O.
technology will help need to learn new other companies technology/lack
Founder, CTO, HR Director, Managing Director business the customer our products FOR SOFT
make employees technology and for same skills of supply SKILLS
processes experience and services NTD £39,818 compared with TDW £56,121 – that’s £16,303 more!
more productive digital skills
Age 18 to 24 – in an NTD role were earning on average £22,499
Age 18 to 24 – in a TDW role were earning on average £28,999
 SOFT SKILLS
CULTURE 67% TDW
38% HOW CAN YOU WORK
AND TOWARDS CLOSING
of TDW think it’s were aware of their business
important to be working formally towards
Top 3 soft skills that BL will be hiring in working as part of a increasing diversity and
Next six months
DIVERSITY diverse team inclusion in their teams
THE SKILLS GAP?
49% 1. Problem Solving
2. Creative Thinking
of BL think soft skills AWARENESS AND ACTION
3. Communication
are either equally or These are just some of the ways you can get involved…

PRODUCTIVITY –
more important than Next three years
technical skills when BL GOT
1. Leadership CROSS-

WHEN AND WHERE?

hiring for a role SOFT LEARN THE SKILLS?
2. Creative Thinking TRAINING
SKILLS THE BASICS Apprenticeships?
56% 3. Communication Identify the skills
Creativity, problem needed to move into Learn how to code Junior roles? Ap-
solving, leadership, a technology/digital with free online tools proach the tech team
would, and 15% and coding clubs. at work? Make the
TDW
28% 21% communication. role and look for
wouldn’t, consider
hiring someone without the
69% 41% at home anywhere opportunities. jump, you won’t
regret it.
technical background if they Skills that BL find difficult to source in the office
feel most productive TALK
demonstrated all of the soft Creative Thinking 280= 28%
in the morning UPSKILLING ABOUT TECH MENTORING
skills and a willingness to Leadership 250= 25%
Tell people what you
learn Emotional Intelligence 220= 22% Brush up on your
do, teach and inspire
Mentee or mentor,
Problem Solving 190= 19% current technical skills it’s a proven way
and keep up with the about the world of to progress in the
Communication 180= 18% curve! opportunities in tech industry.
Top 5 soft skills to carry out your job Four ways companies could improve productivity right now for TDW and digital!
NTD Skills TDW Skills
37% strong internal communication between departments
Analytical & Problem-Solving 660= 66% Analytical & Problem-Solving 690= 69%
Communication 560= 56% Communication 490= 49% 34% access to training and additional/new skills to carry out their job
Planning & Prioritising 450= 45% Teamwork 440= 44% 27% having a clear organisation structure and reporting line in place Whether you’re an NTD looking to enter the industry, a TDW looking to upskill or encourage
Time Management 420= 42% Creative Thinking 360= 36%
Adaptability 400= 40% Learning Skills 350= 35% 44% of BL felt that they could increase staff productivity if they improved internal others, or a BL hiring for the future tech talent, there’s information available on what to do next.
communication between departments
Visit www.mortimerspinks.com/techsurvey for a breakdown of all the survey results
NTD TDW
BL
and resources, including actions on how to bridge the skills gap.
NTD Non-technology or digital workers TDW Technology or digital workers Business leaders