Binder 11

Exam Day Booklet 2017
This booklet contains regulations and instructions for running the following paper-based Cambridge English
exams:
Cambridge English: Key (KET)

Cambridge English: Key (KET) for Schools
Cambridge English: Preliminary (PET)
Cambridge English: Preliminary (PET) for Schools
Cambridge English: First (FCE)
Cambridge English: First (FCE) for Schools
Cambridge English: Advanced (CAE)
Cambridge English: Proficiency (CPE)
Cambridge English: Business Certificates (BEC)
Teaching Knowledge Test (TKT)
Delta Module One
To save space, we sometimes refer to them by their abbreviations.
If you are running another exam or a computer-based test, please use one of the following:
• Computer-Based Testing Exam Day Booklet for any computer-based versions of the above exams
• Cambridge English: Young Learners (YLE) Exam Day Booklet
• Computer-based Cambridge English: Young Learners (CB YLE) Exam Day Booklet
You must have a printed or an electronic copy of this booklet in each exam room
and in the waiting area of the Speaking test venue.
Do not leave secure materials unattended at any time.
EXAM DAY BOOKLET 2017

Contents
1. Introduction ............................................................................................................................................. 4
1.1 Terms used ...................................................................................................................................... 4
1.2 Key ................................................................................................................................................... 4
1.3 Self-assessment checklists ............................................................................................................ 5
2. Written components ............................................................................................................................... 5
2.1 Timing and sequence...................................................................................................................... 5
2.2 Getting ready for an exam .............................................................................................................. 7
2.2.1 Exam materials checklist ........................................................................................................... 7
2.2.2 Exam rooms .............................................................................................................................. 8
2.2.3 Authorised and unauthorised items ......................................................................................... 10
2.2.4 When candidates arrive ........................................................................................................... 11
2.2.5 Candidate Information Sheets (CIS) ........................................................................................ 11
2.2.6 Test day photos ....................................................................................................................... 12
2.2.7 Checking candidates’ photo IDs .............................................................................................. 12
2.3 Starting each component ............................................................................................................. 14
2.3.1 Instructions to candidates for all written components except Listening .................................... 15
2.3.2 Instructions to candidates for the Listening test ....................................................................... 18
2.4 During each component ............................................................................................................... 20
2.4.1 Room plans ............................................................................................................................. 21
2.4.2 Attendance registers ............................................................................................................... 21
2.4.3 Absent candidates ................................................................................................................... 22
2.4.4 Candidates who want to leave the room .................................................................................. 22
2.4.5 Malpractice .............................................................................................................................. 23
2.4.6 Late arrivals ............................................................................................................................. 23
2.4.7 Special Consideration ............................................................................................................. 24
2.5 Concluding each component ....................................................................................................... 25
2.5.1 Instructions to candidates for all written components except Listening .................................... 25
2.5.2 Instructions to candidates for the Listening test ....................................................................... 26
3. Speaking test......................................................................................................................................... 27
3.1 Speaking test times ...................................................................................................................... 27
3.1.1 Timetabling information ........................................................................................................... 28
3.2 Test rooms and waiting area ........................................................................................................ 29
3.3 Before the test ............................................................................................................................... 30
3.3.1 When candidates arrive ........................................................................................................... 31
3.3.2 When candidates are the next pair to be tested ...................................................................... 31
3.3.3 SE duties (for your information) ............................................................................................... 31
3.4 During the Speaking test session ................................................................................................ 32
3.4.1 Late arrivals and absent candidates ........................................................................................ 32
3.4.2 Rearranging the test outside the Speaking test window .......................................................... 33
3.4.3 Dummy partners ...................................................................................................................... 33
3.4.4 Malpractice .............................................................................................................................. 34
EXAM DAY BOOKLET 2017 2

3.5 After the test .................................................................................................................................. 34
4. Packing materials after the exam ........................................................................................................ 34
4.1 Written components ..................................................................................................................... 35
4.1.1 TKT and Delta Module One ..................................................................................................... 37
4.1.2 Materials for absent candidates and unused reserve entry answer sheets (all exams) ........... 38
4.1.3 Materials for candidates with Special Arrangements (all exams) ............................................. 38
4.1.4 Returning exam materials for CPS sessions ........................................................................... 38
4.2 Speaking tests ............................................................................................................................... 39
4.2.1 Storing Speaking test packs and Instructions to Speaking Examiners..................................... 40
5. Despatch of the exam materials .......................................................................................................... 40
Appendix A – Typical ID queries ................................................................................................................. 41
Appendix B – Emergency procedure .......................................................................................................... 43
Appendix C – If your Listening equipment or the CD fails ........................................................................ 43

1. Introduction
This booklet explains how to run the exams on the exam day.
As required in your Centre Agreement, you are responsible for ensuring the instructions in this booklet and
any other instructions from Cambridge English Language Assessment are followed to maintain exam security
and ensure that your candidates have a positive experience of taking a Cambridge English exam. Staff
responsible for running the exams must familiarise themselves with this booklet in good time prior to the exam
to ensure they follow correct procedures and are aware of any changes to the regulations.
This document is correct at the time of going to print. We will inform you of any updates via Centre News and
the Support Site (support.cambridgeenglish.org).
The copyright on all documents, question papers, CDs, past paper packs, etc. produced by us is owned
by the University of Cambridge (© UCLES). Such materials must not be copied or reproduced without express
written permission from us. In particular, making copies of any question paper or CD without express written
permission from Cambridge English Language Assessment is strictly forbidden and may lead to termination of
the centre’s authorisation.
This booklet is available in a number of other languages; please contact your local Cambridge English office
for further information or check the Support Site for translations.
Instructions for using the test day photo software, Identica, are in the Guide to Test Day Photos, available on
the Support Site, which explains how to download and use the software.
1.1 Terms used

Throughout this booklet, ‘You’ means the centre and/or the Centre Exams Manager (CEM) on behalf of the
centre or any supervisor or invigilator who needs to carry out these tasks.
Please note we use the term ‘written components’ as a summary term for all components, papers and
modules apart from the Speaking test.
For written components, candidates will receive answer sheets, answer booklets or Centre Print Scan
(CPS) response forms. In this booklet, we refer to all of these materials as ‘answer sheets’. For the Speaking
tests, we refer to them as ‘mark sheets’.
Throughout this booklet, we refer to ‘special requirements candidates’. These candidates have visual,
hearing, speaking or learning difficulties. We provide special arrangements for these candidates so that they
can take our exams without changing the demands of the assessment. If you have any candidates with
Special Arrangements using modified versions of question papers or special requirements versions of
Listening tests, please also refer to the Special Requirements Supplement that accompanies this Exam Day
Booklet, and can be downloaded from the Support Site. You may also need to refer to the Special
Requirements Booklet and the Supervisor’s Booklet (sent with modified materials when relevant).
1.2 Key
Although you must follow all regulations in this booklet, we have added some symbols to help you to navigate
through this document:
– This highlights a change since the last edition of this Exam Day Booklet
– These regulations are relevant to the Centre Print Scan option

– These additional regulations only apply to centres in the UK, Africa, Asia and Australasia running
Cambridge English: Advanced (CAE)
1.3 Self-assessment checklists

If you want to check that you are following the key points of exam administration, use our self-assessment
checklists on the Support Site in the Exam Admin Toolkit. They are similar to our Inspection Report form and
you can use them for invigilator training or on the exam day.
2. Written components
2.1 Timing and sequence

You must run exam components in the order and within the times stated in the table below. You must
run the exams only on the dates shown in the relevant calendar on the Support Site (except for TKT,
which is available throughout the year). Any unauthorised changes to the above may result in suspension
or removal of your centre’s approval to run exams in the future.
You are allowed to run a second sitting of the Listening test if this is required because of capacity or
resourcing reasons. In this scenario, the second group of candidates must be supervised while waiting, must
have no contact with the first group of candidates and must have no access to the internet, their mobile
phones or any other electronic items. Make sure that candidates understand that you are implementing these
requirements for exam security. You must keep the gap between the two tests as short as possible. You must
not run repeat sessions for any other component.
Allow sufficient time between components for administrative tasks. We also strongly recommend that you
allow candidates a break between components. Consider your candidates’ well-being when timetabling.
You can run different exams in one exam room at the same time (e.g. Cambridge English: First and
Cambridge English: Advanced) provided the exams start at the same time and all other rules in this document
are adhered to. You can never run more than one Listening test in one exam room.
Component timings:
In the table below you can see that most components are either defined as a morning or afternoon
component. There are exceptions, such as some Listening tests that have a specific latest start time assigned
(also listed in the table) and TKT, which follows a separate pattern (see information below).
• The last morning component must start before 12.00 noon local time.
• The first afternoon component must start after 12.00 noon local time.
• The last afternoon component must finish by 18.00 local time.
All TKT modules are on demand and can be taken at any time between 08.00 and 22.00 in any order.
However, centres are required to choose a time window when making entries for each module. Time windows
are: AM (08.00–12.00); PM (12.00–17.00) and EVE (17.00–22.00).
Centres in Greece must follow the exams timetable which they receive via the Athens office. They can also
request it by contacting info-greece@cambridgeenglish.org.

Time window
Exam Component Duration
allowed (local time)
Cambridge English: Key/Key for Schools
1: Reading & Writing Afternoon 1 hour 10 minutes
2: Listening Afternoon Approximately 30 minutes
Cambridge English: Preliminary/Preliminary for Schools
1: Reading & Writing Morning 1 hour 30 minutes
2: Listening Morning Approximately 35 minutes
Cambridge English: Preliminary ‘P’ sessions – only on Thursday 2 March, Saturday 8 April and
Thursday 4 May (This does not include Preliminary for Schools)
1: Reading & Writing Afternoon 1 hour 30 minutes
2: Listening Afternoon Approximately 35 minutes
Cambridge English: First/First for Schools
1: Reading & Use of English Morning 1 hour 15 minutes
2: Writing Morning 1 hour 20 minutes
3: Listening Must start before 13.00 Approximately 40 minutes
Cambridge English: Advanced
Cambridge English: Proficiency
Cambridge English: Business Preliminary
1: Reading & Writing Morning 1 hour 30 minutes
2: Listening Morning Approximately 40 minutes
Cambridge English: Business Vantage
1: Reading Morning 1 hour
2: Writing Morning 45 minutes
Cambridge English: Business Higher
1: Reading Morning 1 hour
TKT Modules 1, 2 and 3, CLIL, YL
1 hour 20 minutes
All modules On demand
per module
Delta Module One
You must give candidates a 30-minute break between the two papers.
Paper 1 Morning 1 hour 30 minutes
Paper 2 Morning 1 hour 30 minutes

2.2 Getting ready for an exam
This section explains which materials you need, how to prepare the exam room and which materials
candidates are allowed at their desks.
2.2.1 Exam materials checklist

• See the table below for details of the materials you need for running the exam.
• Do not open the question paper envelopes until candidates are seated in the exam room and ready to
start the exam.
• Before the exam starts, check that the Listening CDs run well on the equipment in the exam room by
playing the introduction. Adjust the volume and bass to improve the sound quality to ensure that all
candidates can hear the recording in all parts of the room. Move into different parts of the room to ensure
that the recording is audible. When you are checking CDs, ensure that no one else can hear the
recording. Your CEM will also have checked the CDs when the materials arrived.
• We have sent you blank answer sheets for emergency use when personalised sheets are not available
(e.g. if a candidate goes to the wrong venue).
• For TKT, you must check that you have selected the matching question papers and answer sheets for the
correct test day. The test version of the question papers (shown on the label of their envelope) must
match the test version shown on the candidates’ answer sheets. For example a label showing ‘Module 3
Test 10’ should be displayed as ‘D003/10’ on the candidates’ answer sheets.
• Candidates must use pens for the Writing components and for Delta Module One. Use pencils for all
other components, including TKT modules.
• For Centre Print Scan sessions, your CEM has printed the Candidate Information Sheets (CIS) and
answer sheets (response forms) and will give you these along with the question papers and CDs. Your
CEM will also give you envelopes to put the materials in after each component. You will not receive the
bar code and return labels mentioned in the table below as they are not applicable for Centre Print Scan.
You will not receive attendance registers because candidates can be marked as absent on the CPS
portal.
Cambridge English Language

Exam Component You (the centre) will need:
Assessment provides:
KET/KET for Schools • Question papers

Reading &
PET/PET for Schools • Personalised answer sheets
Writing
BEC Preliminary • Blank answer sheets for
• Soft pencils (B or HB) emergency use
FCE/FCE for Schools Reading &
CAE Use of • Erasers • Attendance register
CPE English • Pencil sharpeners • Script return envelope(s)
• Bar code labels containing
BEC Vantage
Reading exam, component and
BEC Higher
candidate range information
FCE/FCE for Schools For PET/PET for Schools Writing
CAE Part 3 and BEC Preliminary Writing
Writing • Pens
CPE Parts 1 and 2, the answer sheets
• Rough paper*
BEC Vantage are packed in question paper
BEC Higher envelopes with orange labels.
• Question papers
• CDs
• Soft pencils (B or HB)
• Personalised answer sheets
All exams that have a • Erasers
Listening • Blank answer sheets for
Listening component • Pencil sharpeners
emergency use
• CD player
• Attendance register
• Script return envelope(s)

• Bar code label(s) containing
exam, component and
• Question papers
• Personalised answer sheets
• Soft pencils (B or HB)
• Erasers
TKT All modules • Script return envelope
• Pencil sharpeners
exam, module and candidate
range information
• Question papers
• Answer booklets
Paper 1 &
Delta Module One • Pens • Script return envelope(s)
Paper 2
exam, component and
• Scissors for opening the
question paper packets
• Measuring tape for
ensuring correct distance
between desks
• A4 envelopes to pack
exam materials in the
exam room temporarily • Candidate Information Sheets
All exams
(optional) (CIS) – one per candidate
• Printed templates of
Malpractice, Special
Consideration and Late
Arrival form. Printable
versions of these forms
are available on the
Support Site.
*Candidates are allowed to use rough paper only for the Writing components (as listed in the
table above). Hand out rough paper to all candidates at the start of the Writing components. Do not
hand out any rough paper for any other component.
2.2.2 Exam rooms

Prepare the exam rooms, making sure that the temperature, light and general conditions are suitable for
candidates to take an exam.
You must:
• Have at least one invigilator per 25 candidates in each exam room. Invigilators must not be friends or
relatives of the candidates, and sole invigilators must not have taught candidates in any subject. Please
refer to the Handbook for Centres 2017 for further details.
• Ensure that if there is only one invigilator, they have a way of asking for help without leaving candidates
unsupervised. The assistance must be available within 2 minutes, and can be provided by a member of
staff from the venue or centre. A mobile phone with all sound and vibration switched off can be used for
this purpose.
• Make sure candidates can easily find the exam room, e.g. using direction signs.
• Display the current Notice to Candidates outside (not inside) the exam rooms. Only one notice is
required if it is visible outside all the rooms being used.
• Remove or cover all helpful material, such as posters or notices in English (except for safety notices).

• Provide an accurate timing method that is visible to all candidates. For example, put a clock at the front of
the room. If you are using more than one clock, ensure they show the same time.
• On a board or a flip chart write the following:
o the centre number Cambridge English: First (FCE)
o the name of the exam
o the name of the component Writing
o the start and finish time of the component
Centre no: GB599
o the duration (see table on pages 6–7). Duration: 1 hour 20 minutes
Start time:
Make sure this is visible to all candidates. When candidates start Finish time:
each component, remember to change the start and finish times
and the duration. You don’t need to add the duration for the
Listening component.
Seating arrangements
• Candidates must sit at a desk or table.

• Desks must be large enough to hold two A4 sheets laid side by side and must be at least 30cm long and
42cm wide.
• Do not use chairs with side flaps unless the side flaps
meet the above requirements.
• You must ensure that desks are at least 1.25m apart
(from the centre of one candidate’s working area to the
centre of the next candidate’s working area in all
directions). Check this using a tape measure before the
start of each component.
• Desks can be shared, as long as candidates are at least
1.25m apart.
• If you use a language laboratory for the Listening
component, you must either fulfil our minimum distance
requirements of 1.25m or you must use dividers. If you
are using dividers, you must make sure that they are both
high and long enough on all sides to prevent candidates
from seeing each other’s work. You must be able to see
all candidates at all times.
• Dividers are not allowed to be used for any paper-based components, except for Listening tests
being held in a language laboratory.
• Candidates must face in the same direction and must not sit with their backs to the invigilator.
• Candidates must sit in candidate number order. We recommend a column layout as demonstrated in the
diagram above.
• Your CEM will give you desk labels with candidate numbers; display them on each desk and make sure
they are visible to all invigilators.

2.2.3 Authorised and unauthorised items
There are a number of unauthorised items that candidates must not have access to during the exam.
To protect exam integrity and prevent disruption, candidates are not allowed to take mobile phones or any
other electronic items into the exam room while under test conditions. Electronic items include mobile phones,
smart watches, tablets (e.g. iPads), e-readers, laptops, recording devices, music players (e.g. iPods) and any
other devices on which notes could be accessed, data received or transmitted during an exam session. These
electronic items must be placed in a designated area outside the exam room before the start of the first
written component and must not be accessed again until after the last written component of the exam day.
Candidates must not have access to these electronic items during breaks.
All other unauthorised items must be placed in a designated area either inside or outside of the exam room.
You must ensure they are removed from desks before starting a component. Candidates can access these
items between components, but must not access any electronic items.
When asking candidates to store their personal belongings and any unauthorised items in the designated
area, make sure you comply with any relevant local laws.
If candidates want to keep coats or jackets on the back of their chairs (in case they feel cold), you must be
extra vigilant to ensure that candidates do not use any unauthorised items they might have in their pockets.
No eating or drinking is allowed in the exam room except for water in a clear plastic bottle. Appropriate
exceptions must be made for candidates with medical conditions (e.g. diabetes). No smoking is allowed in the
exam room.
Authorised items
Candidates are allowed to have these items on their desks during the exam:
• photo ID
• pens, pencils, erasers, highlighters, pencil sharpeners
• small pencil cases
• water in a clear plastic bottle
• medicine
• tissues.
Confirmations of Entry are allowed on the desks during the ID check. Remove or place them under the desk
once the IDs have been checked, but ensure these are given back to candidates by the end of the exam day.
Unauthorised items
These are examples of items that candidates are not allowed to have with them during the exam. These
unauthorised items must be placed in the designated area, inside or outside the exam room, before the start
of each component:
• dictionaries
• notes
• paper (except rough paper provided by the centre for Writing components)
• correction fluid/tape
• erasable pens
• bags/handbags/luggage
• food or drinks other than water in a clear plastic bottle.
This list is not exhaustive.

Unauthorised electronic items
These are examples of items that candidates are not allowed to have with them during the exam.
Unauthorised electronic items must be placed outside of the exam room before the first written component,
and only accessed after the last written component has finished. Candidates taking TKT must not access
electronic items until after their final module of that session.
Your centre must have decided on a procedure for dealing with these items (for example whether or
not you are able to provide secure storage), and informed candidates of these arrangements in advance of
the exam day.
• mobile phones
• smart watches
• tablets, e.g.
iPads
• e-readers
• laptops
• recording
devices
• music players,
a mobile phone a smart watch a tablet
e.g. iPods
There are some additional regulations for special requirements candidates. Please see the Special
Requirements Supplement for more information.
2.2.4 When candidates arrive

The exam day can be stressful for candidates so it is important that they know what to expect. Keeping
candidates well-informed can put them at ease and should help make the day a positive experience. Please
consider the following:
• Inform candidates where they can wait, get refreshments and where the bathrooms are.
• Tell candidates that they will not have access to electronic items during the written exam day to give them
the opportunity to send any important messages before the start of the exam.
• Explain that they are only allowed to take water in a clear plastic bottle into the exam room and no other
food or drink.
• Ensure that candidates understand the exam day timetable, when breaks are scheduled etc.
• Explain that there are restrictions when candidates can leave the exam room during the components.
(Candidates cannot leave the room during the Listening component; they can leave the room during the
other components under supervision apart from the final 10 minutes.)
• Explain briefly why and when you will check IDs.
• (If relevant) explain why and when you are going to take test day photos.
• Explain to candidates why and when you are going to ask them to fill in CIS forms.
Not all of the above will be relevant to your centre. It depends on the age of the candidates, how much
information candidates received in advance, if candidates know the venue, and local culture.
2.2.5 Candidate Information Sheets (CIS)

All candidates must complete a CIS form on the exam day. There is one form per candidate. Some CIS forms
have candidates’ names printed on them and some forms are blank. You can decide when candidates
complete the forms, but they must be collected from candidate desks before any components begin.

• Tell candidates that there are two sides to the CIS form.
• Tell candidates not to fold the CIS form and not to write on the big black rectangles at the top and on the
side.
• Candidates must check that their names are spelled correctly.
• Candidates must complete and sign the forms using a pencil.
2.2.6 Test day photos
Test day photos are mandatory for:
• Cambridge English: First (excluding the for Schools version)

• Cambridge English: Advanced
• Cambridge English: Proficiency
You must take a photo of each candidate on the exam day for these exams using Identica.
The exams listed above might change. Please see the Guide to Test Day Photos on the Support Site for the
latest information and for instructions on using the Identica software. You may wish to take test day photos of
candidates with special arrangements separately and at a different time on the exam day from other
candidates, to avoid causing candidates any stress or difficulty.
Before the exam day, your CEM must obtain consent from the candidates to take their photo. On the exam
day, if a candidate does not consent to being photographed, you cannot take a photo and the candidate
cannot take the exam.
You can also take test day photos for non-mandatory exams if requested by the candidate in advance (so it
can be indicated on the entries portal).
Test day photos must be uploaded within five days of the written components, following the instructions in the
Guide to Test Day Photos available on the Support Site.
Centres in the UK, Africa, Asia and Australasia running: Centres in other countries running any
Cambridge English: Other exams with exam with mandatory test day photos
Advanced mandatory test day photos
If you run the Speaking test You can choose whether to You can choose whether to take the photo on
on a different day from the take the photo on the first day the first day or the second day, and do not
other components, you must or the second day, and do need to check it for subsequent components.
take the photo on the first not need to check it for
exam day, and then check it subsequent components.
on the second exam day.
2.2.7 Checking candidates’ photo IDs

• You must check the ID of each candidate who takes an exam at your centre.
• You must check their ID for each component; it is not enough to check it once on the exam
day.
• If you are not confident about the identity of a candidate on the exam day, you must not let
them take the exam.
During each component the IDs must be left on the candidates’ desks. Inspectors might also check IDs and
might ask candidates questions about their ID.
ID checks must be carried out at all centres, including internal centres, boarding schools and colleges.

When to carry out the ID check:
• For all components except Listening and Speaking: before the start of the component or in the first 15
minutes. Candidates must be seated at their desks for the ID check.
• For Listening components: before the start of the component at candidates’ desks. Candidates must be
seated at their desks for the ID check.
• For Speaking tests: when candidates arrive in the waiting area and before they enter the test room.
You can accept the following types of ID, as long as they are original (not copies) and they have not
expired:
9 Passport
9 European Union (EU) ID card
9 Government-issued ID card
9 Biometric Residence Permit
9 Photographic driving licence. However if this is not considered official in your country, do not accept this
as a form of ID.
9 Candidate Identification form (only for candidates aged 17 and under)
9 College/school/university ID. However please note the following:
• Do not accept this form of ID for candidates aged 18 and over if there are compulsory,
government-issued IDs in your country that they could use. These candidates must bring their
valid, original ID.
• If there are no compulsory, government-issued IDs in your country that the candidate can use,
you can accept this form of ID provided that one of the following applies:
o The identity of the candidate was verified at the time the college/school/university ID was
issued, using another form of ID (e.g. a photographic driving licence which was valid at
that time). Centres will need to check this with the ID issuer.
o The college/school/university ID has been issued according to established national
procedures.
You must not accept bank cards or other forms of ID.
If candidates do not bring suitable ID on the exam day, please refer to Appendix A for further guidance.
Taking an exam for immigration purposes: If a candidate wants to use their result for immigration
purposes, ask if they have checked which ID document that country’s immigration authority requires and act
accordingly. You must make the candidate aware that if they are not sure which ID document must be used,
their result might not be accepted by the immigration authority.
How to check IDs:
2. Check there are no 3. Check the person is sitting at

1. Check that it is valid
impostors* the right desk
• Make sure it is one of the
types of ID listed on the this
page.
• It must not have expired.
• It must be an original, not a Make sure the name on the ID
The photo and the details in the
copy. matches the desk label, or the
ID must match the candidate*.
attendance register.
If any of these criteria are not
met, treat the situation as if the
candidate had not brought any
ID and refer to Appendix A.

*If a candidate’s face is covered for religious reasons, arrange for a female member of staff to go with the
candidate to a suitably private area where she can politely ask the candidate to remove the face covering for
identification purposes. Once identification has been confirmed, the candidate can replace her face covering
and proceed as normal to sit the test.
If you have any doubts about a candidate’s identity, take the candidate to one side during a break or before
starting the component and ask them questions about the information on their ID. For example, when/where
they were born, address etc. If they cannot answer these questions, do not allow them to take the exam. Tell
your CEM, who must inform us immediately.
Additional regulation for centres in the UK, Africa, Asia and Australasia running Cambridge
English: Advanced: Once on the exam day, also check that the ID they are using is the same as the one
they used when they registered for the exam. Your CEM will give you a list of the candidate ID references
from the point of registration so you can check the same ID is used.
For typical queries that invigilators raise about ID checks, please refer to Appendix A.
2.3 Starting each component
Only candidates, supervisors, invigilators and Inspectors are allowed in the exam room. You must not
allow anyone else into the exam room. Inspectors will always provide proof of identity. Please see the Special
Requirements Supplement for exceptions.
The following section contains actions and instructions to read aloud which must be repeated just before each
component, even if candidates do not leave their seats. Section 2.3.1 contains instructions for all components
apart from the Listening test. Section 2.3.2 contains instructions for the Listening test.
Give clear instructions that all candidates can understand. You can translate these instructions if you are sure
all of the candidates understand the language used. You can also translate the instructions on the front cover
of the question paper but you are not allowed to translate or explain any other part of the question paper.
You can add further information to these instructions that are specific to your centre, e.g. Health & Safety
instructions.

2.3.1 Instructions to candidates for all written components except Listening
Please use the Special Requirements Supplement if using modified question papers.
We have put the candidate instructions in a script format in the table below, which guides you through the
sequence of the day. To help you navigate through the table:
• actions and notes for yourself are in italics

• instructions which you must read aloud to candidates are next to arrow bullet points ‘¾’
• we have placed arrows on the left-hand side of the table, so that you can see at a glance when you
need to follow which instructions.
Ensure the mobile phones of all staff are switched off or set to silent and any telephones in
the exam room are disconnected.
Before the
first A. Before the first component only
component
Outside of the exam room
You must collect all electronic items before the start of the first component and remove them
from the exam room. You can have a designated area for candidates’ non-electronic personal
belongings inside or outside the exam room.
¾ You are not allowed to keep mobile phones or any other electronic items such as
smart watches in the exam room once the exam has started. If you are found to
have any of these items, you will be disqualified and will not get a result.
¾ You will not have access to your electronic items until _______________
(name the last written component) has finished.
¾ Please switch off all your electronic items.

If your centre has a procedure where electronic items are collected from candidates at their
desks then make this clear to the candidates and give them the relevant instructions.
Tell candidates where to put their electronic items and make sure these are switched off.
Show them where to put all their other personal belongings if you have a designated area for
these outside the exam room.
Direct candidates to their seats
Help candidates find their desks and make sure they are all sitting in the right place.
¾ We are going to start your exam soon. This is the last chance to hand in any
electronic items without being disqualified.
¾ Do you still have anything electronic, including mobile phones, with you? If you do,
switch it off and give it to me now.
Now go to Section B ‘Starting all components’.

Starting all B. Starting all components
components
1 Inform candidates about the exam conditions
¾ Please listen carefully as I read out the test instructions. If you do not follow these
instructions, you could be disqualified.
You are now under exam conditions. Please do not talk or move around the room.
If you need help, please raise your hand.
¾ You are here to take:
____________________ (read out exam name)
____________________ (read out component name)
¾ Please check your candidate number on your desk to ensure you are sitting in the
correct place.
2 Give warnings about unauthorised items and cheating practices
¾ You must not keep or use any unauthorised items such as dictionaries, correction
fluid or tape.
¾ You are only allowed to keep on your desk: a pen, pencil, an eraser, pencil
sharpener, your ID and water in a clear plastic bottle.
If a candidate needs to bring medicine or tissues, this is also allowed. If you are allowing
Confirmations of Entry at desks for the ID check, please indicate this to candidates.
¾ Read for first component only: If your ID has a cover, please remove it now.
¾ Your ID must be on your desk during each test.
¾ Cheating of any kind is not allowed. Cheating includes talking, copying, continuing
to write after you have been asked to stop, or using prepared notes. It also includes
helping other candidates or allowing another person to do all or part of your exam.
If you cheat, you could be disqualified.
Check pencil cases, ID wallets, bottles etc. for unauthorised items or for notes, and check that
pencil cases on desks are left open.
ID check Carry out ID checks now, or in the first 15 minutes of the component.
Confirmations of Entry are allowed on the desks during the ID check. Collect them or put them
under the desk once the IDs have been checked.
3 Distribute answer sheets
Distribute answer sheets for this component only. Make sure that you check the candidate’s
name on the answer sheet and give it to the correct person. If it is your centre’s practice or if
you have a large group of candidates, you can distribute answer sheets before candidates
enter the room.
¾ Check your name on the answer sheet(s)/answer booklet – if it is correct, sign your
name.
¾ If your name is not there:
• write your name in English letters
• write the centre number and your candidate number
• shade the candidate number boxes if you have space provided for this on your
answer sheet(s)/answer booklet.
¾ If your name is incorrect, put your hand up now.

If a candidate’s name is incorrect, cross it out on the answer sheet and ask the candidate to
write their correct name. Ask the candidate to sign the answer sheet. Write down any name
corrections to give to the CEM/Supervisor later.
4 Distribute question papers
¾ I am now going to give you the question paper. Do not open it yet.
Open the question paper envelopes now in front of the candidates and distribute the question
papers. Point out any important information about the paper (e.g. any errata).
5 Give instructions on how to complete the component
¾ Please read the instructions on the front cover of the question paper.
Give candidates a minute to read the instructions provided on the question paper. During this
time check, each candidate has signed their answer sheet or instead written the required
details (name, candidate number, centre number).
¾ Read the instructions for each part of the test carefully.
¾ Write only your answers on the answer sheet(s)/answer booklet.
¾ Make sure your writing is clear and easy to read. Write firmly.
Select your 6 Component-specific instructions
component/exam
Reading &
Writing ¾ Use a pencil for this test.
Reading & Use ¾ You can also write on the question paper, but you must copy your
of English answers to the answer sheet(s) before the end of the test.
Reading
¾ Use a pen for this test.

¾ You are allowed to use rough paper for your notes. Make sure you
Writing transfer all required information from the rough paper to your
answer sheet(s)/booklet before the test ends. If you need more
rough paper during the exam, put your hand up.
Distribute rough paper.
Delta Module
One Paper 1 & ¾ Use a pen for this test.
Paper 2
¾ Use a pencil for this test.

¾ You can also write on the question paper, but you must copy your
All TKT modules
answers to the answer sheet(s)/answer booklet before the end of
the test.
7 Important information about toilet breaks and ending the test
¾ If you need a toilet break, put your hand up and wait in your seat. You will not be
allowed to leave the exam room temporarily during the last 10 minutes of the test.
¾ If you finish your test early and want to leave, put your hand up and wait in your
seat until I have collected all of your test materials. You will not be allowed to
permanently leave the exam room in the first 30 minutes or the last 10 minutes.
¾ I will tell you when there are 10 minutes and 5 minutes left.
(Please continue overleaf)

¾ At the end of the test, you must stop writing when I tell you and stay at your desk. If
you continue writing after being told to stop, you could be disqualified. I will collect
your test materials.
¾ Do not take any test materials out of the room.
¾ If you have any problems during the test, put your hand up.
¾ Are there any questions?
Give candidates a minute for questions about the instructions.
8 Start the component
¾ Open your question paper and begin.

Check the time on the clock. Write the exact start and finish times on the board.
ID check If you have not checked the candidates’ IDs before the start of the paper, remember
you must do so in the first 15 minutes of the component.
2.3.2 Instructions to candidates for the Listening test

Please use the Special Requirements Supplement if using modified question papers.
Remember that for the Listening test you must check the candidates’ IDs before the start of the
recording.
The phones of all staff must be switched off and any telephones in the exam room must be
disconnected.
1 Inform candidates about the exam conditions
¾ Please listen carefully as I read out the test instructions. If you do not follow these
instructions you could be disqualified.
¾ You are now under exam conditions. Please do not talk or move around the room.
If you need help, please raise your hand.
____________________ (read out exam name) Listening test
¾ Please check your candidate number on your desk to ensure you are sitting in the
correct place.
2 Give warnings about unauthorised items and cheating practices
¾ You must not keep or use any other unauthorised items such as dictionaries,
correction fluid or tape.
¾ You are only allowed to keep on your desk: a pen, pencil, an eraser, pencil
sharpener, your ID and water in a plastic bottle.
If a candidate needs to bring medicine or tissues, this is also allowed. If you are allowing
Confirmations of Entry at desks for the ID check, please indicate this to candidates. Please
check packaging for any devices, notes etc.
¾ Keep your ID on the desk during the whole test.
¾ Cheating of any kind is not allowed. Cheating includes talking, copying, continuing
to write after you have been asked to stop, or using prepared notes. It also includes
helping other candidates or allowing another person to do all or part of your exam.
If you cheat, you could be disqualified.
Check pencil cases, ID wallets, bottles etc. for unauthorised items or for notes, and check that
pencil cases on desks are left open.
ID check Carry out ID checks now.

3 Distribute answer sheets
Distribute answer sheets for the Listening test only. Make sure that you check the candidate’s
name on the answer sheet and give it to the correct person. If it is your centre’s practice or if
you have a large group of candidates, you can distribute answer sheets before candidates
enter the room.
¾ Check your name on the answer sheet – if it is correct, sign your name.
¾ If your name is not there:
• write your name in English letters
• write the centre number and your candidate number
• shade the candidate number boxes if you have space provided for this on your
answer sheet.
¾ If your name is incorrect, put your hand up now.
If a candidate’s name is incorrect, cross it out on the answer sheet and ask the candidate to
write their correct name. Ask the candidate to sign the answer sheet. Write down any name
corrections to give to the CEM/supervisor later.
4 Distribute question papers
¾ I am now going to give you the question paper. Do not open it yet.
Open the question paper envelopes now in front of the candidates and distribute the question
papers. Point out any important information about the paper (e.g. any errata).
5 Give instructions on how to complete the test
¾ Please read the instructions on the front cover of the question paper.
Give candidates a minute to read the instructions provided on the question paper. During this
time, check each candidate has signed their answer sheet or instead written the required
details (name, candidate number, centre number).
¾ Listen to the instructions for each part of the test carefully.
¾ You will hear each instruction twice.
¾ While you are listening, write your answers on the question paper.
¾ After the final question, there will be a pause for you to transfer your answers to the
answer sheet.
¾ Do not write over the black lines or black blocks on the answer sheet.
¾ Use a pencil for this test.
¾ Write only your answers on the answer sheet.
¾ Make sure your writing on the answer sheet is clear and easy to read. Write firmly.
6 Important information about toilet breaks and ending the test
¾ You cannot leave the room during the test.

¾ At the end of the test, you must stop writing when I tell you and stay at your desk. If
you continue writing after being told to stop, you could be disqualified. I will collect
your test materials.
¾ If you have any problems during the test, put your hand up.
¾ Are there any questions?

7 Sound test
¾ I will now play the introduction to check that everyone can hear the CD clearly.
¾ Put your hand up if you have any problems hearing it.
¾ Do not open your question paper yet.
Play the introduction and pause the CD after the introduction to check that candidates can
hear clearly. Adjust the audio and replay the introduction if needed.
8 Start the component
¾ I will now start the test. The CD will tell you when to open your question paper.
You must now play the recording and only stop when you hear the announcement that the test
has ended.
2.4 During each component

You must invigilate the exam and ensure that there is no malpractice.
• You must have a good view of all candidates.

• Look out for candidates:
o using cameras, including camera pens, or other electronic items
o behaving suspiciously, such as reading hidden notes, etc.
• You must be alert at all times.
• You must not perform any other activity in the exam room, for example, reading a book or working on a
laptop. You can complete the room plan, the attendance register and any other relevant forms (such as
the Malpractice, Special Consideration and Late Arrival forms).
• Be careful not to disturb or distract candidates.
Invigilating written components

Invigilating the Listening test
(except Listening tests)
• You must regularly patrol the exam room. • Once the Listening test has started, you must not
• Look out for candidates who need assistance interrupt it except in an emergency.
(such as toilet breaks). • You must not allow anybody to enter or leave the
• For all Writing components, check that room during the Listening test.
candidates are writing within the spaces • You must not move around the room during the
provided. test unless absolutely necessary as it might
• See Section 2.5 ‘Concluding each component’ affect candidates’ hearing of the test. Use the
for the warnings you need to give candidates time when candidates are transferring their
10 and 5 minutes before the end of the answers to the answer sheets to move around
component. and check candidates are doing this.
Safeguarding the welfare of children and young people: You are responsible for the safety and welfare of
children and young people during the exam. Please see the Child Protection Policy article on the Support Site
for further information.

2.4.1 Room plans
You must complete an accurate room plan before the end of the exam with the following information:
• the position of each candidate by candidate number

• the direction they are facing
• the distance between candidates: you can write ‘minimum distance of 1.25m met’
• the number and position of invigilators
• for Listening tests, also indicate the position of playback equipment and speakers, and any pillars or other
features which might affect the sound.
You only need to complete one room plan per exam room (not per component) unless the room layout
changes or candidates are moved during the day.
This is a sample room plan. You can create

your own room plan according to your
requirements.
Store copies of these plans at your centre for six months after the results release date for the
exam.
2.4.2 Attendance registers

Complete and sign the attendance register before the end of each component.
If a candidate is not on the attendance register, add their name and candidate number and tell the CEM about
this addition as soon as possible. If there is no space available on the attendance register, attach a note with
the candidate’s name and number. You must also mark candidates with special requirements and absent
candidates on the attendance register.
You must return attendance registers to us in a script return envelope together with the completed
answer sheets.
There are no attendance registers for CPS sessions because candidates can be marked as absent on
the CPS portal.

2.4.3 Absent candidates
If a candidate is absent, mark this on the attendance register in the attendance column and shade the relevant
box on the candidate’s personalised answer sheet.
If you are running a CPS session mark candidates as absent on the CPS portal.
You do not need to mark candidates as absent on the Candidate Information Sheets (CIS). Any unused CIS
forms must be destroyed securely.
Remove the absent candidate’s materials from the desk after allowing enough time for a late arrival.
You must never use an absent candidate’s answer sheet for another candidate.
2.4.4 Candidates who want to leave the room

During the Listening test, candidates must not leave the room at any time. If a candidate needs to leave
the room during the Listening test due to an emergency (such as illness), do not let them re-enter the room
until the end of the test, and submit Special Consideration forms for this candidate and any other candidates
affected (see Section 2.4.7). Explain to the candidate that you cannot let them re-enter the room because they
would disturb the other candidates but that their particular situation will be taken into account.
Toilet breaks
For all written components except for Listening tests, a candidate can leave and return to the exam room
under supervision at any time (except during the final 10 minutes). There must be a before-and-after search of
toilets.
• Tell the candidate to put their answer sheet(s) inside their question paper and turn their question paper
face down on their desk.
• Remind the candidate that they are still under exam conditions during the time they are out of the exam
room.
• Make sure the candidate is escorted by a member of staff. If you are the only invigilator, you must ask
another member of staff to help, as you must not leave the exam room.
• Make sure the candidate does not communicate with anyone while outside the room.
• Make sure that the papers remain untouched until the candidate returns and resumes work.
• These candidates are not allowed extra time to compensate for their temporary absence.
Finishing a written component early

For all components other than Listening, if a candidate has finished their test and wants to leave the room
permanently:
• The candidate cannot leave permanently in the first 30 minutes or the last 10 minutes of the component.
• The candidate must stay in their seat.
• Collect all of their exam materials (question papers, answer sheets and rough work).
• Tell the candidate to leave the room quietly.
• You must not allow this candidate to re-enter the room until that component has ended.
If all remaining candidates are certain that they have finished their test and want to leave the room
permanently in the last 10 minutes of the component, you can end the test early.

2.4.5 Malpractice
You must report anything unusual, such as suspicious behaviour of any candidates during the exam or
candidates keeping or using any electronic items during the exam or during a break between the components,
to the supervisor or CEM.
Write a detailed report of the malpractice incident using the printable PDF template of the Malpractice form
during the test, and take a signed and dated candidate statement after the component or at the end of the
exam day. This statement should consist of the candidate’s personal views of the incident. Give both of these
to your supervisor/CEM.
Your CEM will assess the situation and might report the suspected malpractice case to us by submitting the
online Malpractice form with electronic copies of the candidate statement, the room plan and any other
relevant evidence. This must be submitted on the relevant Entries site within five working days. You can
find more information on the Malpractice Procedure on our website: cambridgeenglish.org/help/malpractice
and on the Support Site.
If you think other candidates have been affected, fill in a Special Consideration form and give it to your
CEM/supervisor at the end of the exam. You can find more information on Special Consideration in Section
2.4.7.
If you suspect malpractice or have clear

Some examples of malpractice:
evidence of malpractice:
• impersonation • Give a discreet but clear warning to the

• talking candidate that they will be reported.
• copying from another candidate • Allow the candidate to complete any remaining
• communicating with or signalling to another components.
candidate • Write down the specific details of the incident
• helping another candidate and pass them to your supervisor or the CEM.
• having electronic items with them during the • Ask the candidate to write a statement before
exam the end of the exam day.
• using electronic items • Be aware of local laws regarding physically
• using unauthorised items, such as dictionaries touching candidates when you are removing
or notes unauthorised materials.
• disruptive behaviour
• not following the instructions of exam staff You must not disqualify candidates from subsequent
• Speaking test candidates who are still waiting components. However, in extreme circumstances,
for their turn talking to candidates who have you can exclude a candidate from the exam room
already taken the test (Speaking test only). and from taking the exam if the candidate’s
continued presence would cause disruption to other
candidates or poses a threat to health and safety.
The decision to disqualify must be left with us.
2.4.6 Late arrivals

You must not allow late arrivals for Listening tests to enter once the test has started.
For other components, you can allow late arrivals to enter (with the supervisor’s permission) if no other
candidate has finished the test and left the room. You can refuse to admit late arrivals if this is your centre’s
policy. Once you have refused entry to one component, do not allow the candidate to take subsequent
components.
If you do allow late arrivals, they must be allowed the full time of the test, and you must consider what
implications this might have on the exam timetabling. For example, the late candidate’s exam finish time could
overlap with the next scheduled component, which would delay the exam for all other candidates.
You must read the full instructions to them (this should be done outside of the exam room if the other
candidates have already started the component) and allow them the full time of the component.

When the component has finished for everyone else, let all other candidates leave the room and mark the
point reached by the candidate on the question paper and answer sheet(s). Take particular care if questions
have not been answered in sequence, for example by marking answered questions with an asterisk (*) and an
accompanying note to explain what this asterisk means.
If a candidate is late for a good reason (e.g. sudden illness or transport problems) and exam security has not
been threatened, we will accept all of the work completed by the candidate. If a candidate is late because of
carelessness (e.g. oversleeping or misreading the timetable) and exam security has not been threatened, we
will accept the work completed within the normal exam times.
Fill in a printed PDF template of the Late Arrival form during the exam and give it to your supervisor/CEM.
Your CEM is responsible for transferring this information to the online Late Arrival form on the Support Site
and submitting this within five working days of the written components.
2.4.7 Special Consideration

If something happens that you think might have affected the performance of the candidates, you must
complete a Special Consideration form to ensure the candidates are not disadvantaged. Give completed
forms to your CEM/supervisor at the end of the exam.
Your CEM is responsible for transferring this information to the relevant online Special Consideration form:
• For exams administered on Cambridge English for Centres: Complete the Special Consideration
form on the portal. You can find deadlines in the Schedules page within a booking.
• For all other exams: Complete the Special Consideration form on the Support Site. You can find
deadlines in the support article.
Printed copies of the Special Consideration form should be available in the exam room for you to use.
Printable PDF versions of the form are available on the Support Site.
Some examples of acceptable reasons for Special Consideration:
• A candidate is unwell during the exam.

• There is a loud noise during the Listening test.
• There are unforeseen problems with the Listening test equipment.
• There is a delay that might distress the candidates.
• There is an emergency evacuation such as a fire alarm.
Please consider whether the issue affects all the candidates in the room, a range of candidates in an area, or
a single candidate. You can tell the candidate(s) that the exam board will be informed of the circumstances.

2.5 Concluding each component
2.5.1 Instructions to candidates for all written components except Listening

1 10-minute time warning
Do not allow any candidates to leave the exam room in the final 10 minutes.
¾ You have 10 minutes left.
¾ Make sure your answers are on your answer sheet(s)/in your answer booklet before the test ends.
Read out only for Writing components (except Delta Module One):
¾ Remember to write within the spaces provided on your answer sheet(s)/answer booklet.
¾ If you have finished, remain in your seat until the test has finished.
Patrol the exam room and make sure that candidates are transferring or writing their answers on the answer
sheets.
2 5-minute time warning
Do not allow candidates to leave the exam room until the exam ends.
¾ Make sure all your answers are on your answer sheet(s)/in your answer booklet before the test
ends.
¾ If you have finished, remain in your seat until the test has finished.
Continue to patrol the room and give further individual reminders if necessary.
3 End of the component
¾ The test has now finished; stop writing and put your pens down.
¾ Please remain in your seats until all test materials have been collected and you have been told you
can leave.
Make sure that all candidates have stopped writing and put their pens down.
Collect all question papers and answer sheets. Count all the materials to check that you have collected
everything.
If a candidate does not transfer all of their answers to the answer sheet in time, and you believe that there is a
good reason, include the question paper with the answer sheet, together with a report explaining the reasons
for non-transfer. Make sure the candidate’s name is on the question paper. This must be done immediately
after the component ends.
(Please continue overleaf)

4 Electronic item warning & leaving the exam room
¾ You are not allowed to use any electronic items until after your exam.
¾ You can leave the exam room now.
Collate all answer sheets/answer booklets in candidate number order, ensuring that they correspond to the
relevant attendance register.
There are some additional regulations for Special Requirements candidates. Please see the ‘Special
Requirements Supplement’ for more information.
Pack materials according to the instructions given in Section 4 ‘Packing materials after the exam’ in a script
return envelope or an A4 envelope. You must always seal the envelopes before taking them out of the
exam room. If you use A4 envelopes instead of script return envelopes, you must sign across the
seal.
Pass any name corrections to the CEM, as well as reports for Special Consideration, malpractice and late
arrivals.
2.5.2 Instructions to candidates for the Listening test
The test is divided into sections, and the recording on the CD is complete in itself, with all necessary pauses
and instructions to candidates.
During the pause at the end of the CD, move around the room to check that candidates are transferring their
answers to their answer sheets. Give individual reminders if necessary.
1 End of the component
¾ The test has now finished; stop writing and put your pencils down.
¾ Please remain in your seats until all test materials have been collected and you have been told you
can leave.
Make sure that all candidates have stopped writing and put their pencils down. Collect all exam materials.
Count all the materials to check that you have collected everything.
If a candidate does not transfer all of their answers to the answer sheet in time, and you believe that there is a
good reason, include the question paper with the answer sheets, together with a report explaining the reasons
for non-transfer. Make sure the candidate’s name is on the question paper. This must be done immediately
after the component ends.
2 Leaving the exam room

Collate all answer sheets in candidate number order, ensuring that they correspond to the relevant
There are some additional regulations for Special Requirements candidates. Please see the ‘Special
Requirements Supplement’ for more information.
Pack materials according to the instructions given in Section 4 ‘Packing materials after the exam’ in a script
return envelope or an A4 envelope. You must always seal the envelopes before taking them out of the
exam room. If you use A4 envelopes instead of script return envelopes, you must sign across the
seal.
Pass any name corrections to the CEM, as well as reports for Special Consideration, malpractice and late
arrivals.

3. Speaking test
The only people allowed in the exam room during a Speaking test are Speaking Examiners (SEs),
candidates and Team Leaders (TLs) – in some cases there may also be a Regional Team Leader (RTL)
or Professional Support Leader (PSL). TLs can be in the exam room for SE monitoring purposes.
Inspectors do not enter the exam room during a Speaking test. They will check the Speaking test room(s)
before or between tests. Please see the Special Requirements Supplement for exceptions.
For running a Speaking test, you will need:
• Speaking Examiners who have been trained and certificated for the appropriate level and whose quality
assurance requirements are up to date (SEs are managed and engaged directly by centres, except in the
UK)
• Marshal(s) to escort candidates between the waiting area and test rooms
• Supervisor(s) (in the waiting area)
• The following materials:
o Copy of the Speaking test timetable
o Attendance register (downloaded from the relevant Entries site)
o Notice to Candidates (ordered or downloaded in advance from the Support Site)
o Copies of the Special Consideration and Malpractice forms
o Paper and pencils for Cambridge English: Business Certificates candidates
o A4 envelopes for temporarily sealing mark sheets in the exam room (optional)
o Script return envelope(s)
o Bar code labels (containing exam, component and candidate range information)
o Pre-addressed coloured address label (for outer packaging)
o Mark sheets
o Speaking packs (except UK)
o Instructions to Speaking Examiners (except UK).
3.1 Speaking test times

The table on the following page shows the length of each Speaking test and the maximum number of
candidates allowed per 3-hour examining session. You must also add 2 minutes to each test to allow time for
pairs of candidates entering and leaving. Please note that for every Speaking test when SEs are being
monitored, you will need to add 3 more minutes to allow for feedback, which means adding 5 more minutes in
total to the test time.

FORMAT
Maximum number
3 candidates of candidates
EXAM FINAL TEST ONLY IF THE
2 candidates allowed per
NUMBER OF session
CANDIDATES IS NOT
EVEN
Cambridge English: Key/ 8–10 minutes
13–15 minutes 30 candidates
Key for Schools Allow 12 minutes
Cambridge English: Preliminary/ 10–12 minutes
13–15 minutes 26 candidates
Preliminary for Schools Allow 14 minutes
Cambridge English: First/ 14 minutes
20 minutes 22 candidates
First for Schools Allow 16 minutes
15 minutes
Cambridge English: Advanced 23 minutes 20 candidates
Allow 17 minutes
16 minutes
Cambridge English: Proficiency 24 minutes 20 candidates
Allow 18 minutes
Cambridge English: Business 12 minutes
16 minutes 26 candidates
Preliminary Allow 14 minutes
14 minutes
Cambridge English: Business Vantage 20 minutes 22 candidates
Allow 16 minutes
16 minutes
Cambridge English: Business Higher 22 minutes 20 candidates
Allow 18 minutes
3.1.1 Timetabling information

Your CEM will give you a copy of the timetable; make sure you have it with you during all the sessions as you
might have to show it to an Inspector. SEs should have received a copy of the timetable in advance of the
test date but make sure you check it with them before the test starts in case there have been any changes.
If you have a large session, it is not necessary for all candidates to arrive at the start of the Speaking test
session. You can group them so that they do not have to wait for a long time before the test. We recommend
that candidates are instructed to arrive no earlier than 30 minutes before their Speaking test.
SEs are not permitted to test candidates known to them in a personal capacity, examined by them within the
previous six weeks, or who have been taught by them in the previous three years. If this does not become
apparent until the day of the test, the supervisor should arrange for the candidate(s) to be examined by
another SE. In extreme circumstances the CEM may require an SE to conduct a Speaking test with a
candidate known to one of the examiners, and in this circumstance the known examiner will be required to
act as interlocutor.
If a candidate is entered for two exams, e.g. Cambridge English: First and Cambridge English: Advanced,
they should not be examined by the same pair of SEs. If this is unavoidable, the examiners must change
roles for the second test.
An examining session must be no more than 3 hours, and a 15-minute break must be added to every 3-hour
period. For example, a 3-hour session may be 10.00–13.15, which includes a 15-minute break from 11.30 to
11.45.
If SEs are examining at different levels within a 3-hour period, an additional break of at least 10 minutes must
be allowed to adjust to the next level. For example, there must be a 10-minute break scheduled between
Cambridge English: Business Preliminary and Cambridge English: Business Vantage. Where this coincides
with the mid-session break, the 10-minute break for a level change must be in addition to the 15-minute mid-
session break.

SEs must not examine more than two 3-hour sessions per day, and you must not ask them to do so. Two
sessions of examining time must not total more than 6 hours (excluding breaks) and SEs must be given a
break between the sessions. In the UK this break must be at least 1 hour. For example, a compliant timetable
for an SE would be:
• 10.00–13.15 examining (including a 15-minute break)

• 13.15–14.15 lunch break
• 14.15–17.30 examining (including a 15-minute break)
Standard start and finish times for UK Speaking test sessions (15-minute break included) are below:
SESSION MONDAY–FRIDAY SATURDAY–SUNDAY When requesting an afternoon and evening

Morning 10.00–13.15 10.00–13.15 session:
Afternoon 14.15–17.30 14.15–17.30 Afternoon 13.15–16.30

Evening 17.30–20.45 N/A Evening 17.30–20.45
3.2 Test rooms and waiting area

The CEM will have chosen a suitable venue, and only one Speaking test can be held in a room at a time.
There must also be a waiting area where candidates can wait to take their test. Any noise from the waiting
area must not disturb candidates in the test rooms.
• Clearly label all rooms being used for Speaking tests.

• Display the current Notice to Candidates in a prominent position outside (not inside) the test room. Only
one notice is required if it is visible outside all the rooms being used.
• Remove from the test room or cover all helpful materials, such as posters or notices in English (except for
safety notices).
• Check the waiting area has enough chairs for candidates to sit while they wait.
• The waiting area must be supervised at all times.
• Provide an area where candidates can place their personal belongings during the test. All electronic
items and mobile phones must be placed in a designated area outside the test room. All other personal
belongings can be put in a designated area either inside or outside the test room.

The SEs are responsible for arranging the furniture to suit the various exam formats and number of
candidates tested. Some possible seating arrangements are shown below:
3.3 Before the test

Each SE (both the assessor and the interlocutor) needs a Speaking pack (one per Speaking test level, e.g.
one for Cambridge English: First and one for Cambridge English: Advanced) and a copy of the relevant
Instructions to Speaking Examiners. SEs must not examine candidates unless they have both of these
documents.
Your CEM will either have given the Speaking packs and Instructions to Speaking Examiners directly to the
SEs, or will have given them to you to distribute. If you are distributing them, record on the log which
Speaking pack is issued to which examiner. In the UK, the SEs will bring these materials with them. Your
CEM will have informed you about arrangements for the SEs, for example refreshments and car parking.
Before the Speaking tests start:

• Show SEs to the test room, and inform them of any changes to the timetable.
• Check you have the mark sheets for the candidates.
• Check that you have the Speaking attendance register.

• Check the candidates’ names with the SEs in case they know any of the candidates personally, have
taught them in the last three years or examined them in the previous six weeks. There might be
occasions when an SE only realises they know a candidate when they enter the test room. See Section
3.1.1 ‘Timetabling information’ for what to do in this situation.
• Give A4 envelopes for temporarily sealing mark sheets to the SEs.
• If you have Cambridge English: Business Certificates candidates, check that you have paper and pencils
for them. SEs will collect the paper and pencils from candidates when they finish their test.

• Check their photographic ID and tick their name on the attendance register. Please see Section 2.2.7
‘Checking candidates’ photo IDs’ for details of how to check IDs thoroughly. Please note that for
Speaking tests you only have to check the ID against the attendance register as candidates do not have
desk labels.
• Ensure that candidates are aware of the following:
o When they will be examined and who their partner is
o Why and when you will check their ID again
o The format of the Speaking test (The candidates will be tested in pairs by an interlocutor and
examiner. The interlocutor interacts with them during the test. The examiner sits slightly further
away and solely focuses on the marking and will not engage with the candidates.)
o Where they can get refreshments and where the bathrooms are.
o They must be quiet in the waiting area as not to disturb other candidates.
o Once they have taken the test, they will not be allowed to communicate with candidates who are
still waiting.
• Supervise waiting candidates and make sure noise from the waiting area does not disrupt the test.
3.3.2 When candidates are the next pair to be tested

• Re-check the IDs of the next pair to be tested to make sure no one has switched places. Once you have
checked their photo ID, give them their pre-printed mark sheet and ask them to check that their name is
printed correctly. Write down any name corrections to give to the CEM later. If their name is not on the
mark sheet, ask them to write their name on it.
• Tell candidates not to fold, crease or write on the mark sheet and to give it to the SE when asked to do
so.
• Tell candidates to switch off their mobile phones and any other electronic items, including alarms on their
watches, and ask them to place them in the designated area outside of the test room. Show them
where to put these items and any other personal belongings.
• Make sure they are escorted to the test room and supervised at all times until they enter the test room so
that candidates cannot switch places, and so that waiting candidates cannot interact with candidates
leaving the test room.
3.3.3 SE duties (for your information)

• SEs complete mark sheets during, or immediately after, each Speaking test. All completed mark sheets
and candidate marks are confidential and SEs must not discuss marks they have awarded.
• They will inform you of any situation affecting a candidate’s performance, where the centre might have to
request Special Consideration.

3.4 During the Speaking test session
• Make sure that candidates who are under supervision and still waiting to take their test do not
communicate with those who have just been examined.
• Keep the area near the test room(s) quiet so that candidates taking the test are not disrupted.
• Speaking test materials must never be left unattended. During break times store them securely, for
example, by locking them in the test room or a safe.
• Make sure you always have a pair of candidates for each test, and that tests run on time.
• Check that the last pair of candidates has arrived before sending in the preceding pair. This is to ensure
that no single candidate is left for the final test.
• If there is an odd number of candidates, form a group of three for the last candidates taking the test.
• Ensure that SEs collect any candidate notes or paper and give these to you to destroy securely –
candidates must not be allowed to leave the Speaking test with notes made during the test (e.g. for
Cambridge English: Business Certificates exams).
The group of three format is only allowed for the final test in a session to deal with uneven numbers,
unexpected absences of candidates, illness, etc. If the exam day is clearly divided into two half-day sessions it
is acceptable to have a group of three at the end of each session.
3.4.1 Late arrivals and absent candidates

Late candidates Absent candidates
If candidates are late for their Speaking test, add If candidates are absent for a valid reason (for
them to a later time in your timetable once they example, they had an accident on the way to the test)
arrive. You might have to rearrange the pairings. then you can make arrangements for the candidates to
sit the test during the same Speaking test window,
Please ensure the penultimate pair of candidates either:
does not start their Speaking test until the last
pair of candidates has arrived, to ensure all • at the same centre or;
candidates are examined on the day. • at another centre. Contact the Helpdesk before
finalising any arrangements with another centre if
the exams require a test day photo. Where test
day photos are not required, confirm your
arrangements in writing to the Helpdesk.

3.4.2 Rearranging the test outside the Speaking test window
If you need to arrange the test outside the Speaking test window, the CEM must apply for a timetable
deviation as soon as possible. Use the Timetable Deviation Request form on the Support Site to do this.
Emergency Special Arrangements
An SE might discover on the day of the Speaking test that a candidate has a difficulty which could affect their
performance, or that of their partner. In this situation, please do one of the following:
If the test has not started yet
The SE will tell you immediately so that you can make emergency Special Arrangements (such as using a
dummy partner: see Section 3.4.3 ‘Dummy partners’).
Contact the Helpdesk if you need advice about the type of Special Arrangements required or if the test
needs to be taken outside of the Speaking test window.
If the test has started
The SE will decide as soon as possible whether to conduct the test as normal or stop the test.
• If the test is run as normal, you must not reschedule or allow the candidates to retake the test. Fill in
a printed template of the Special Consideration form, and give it to your supervisor/CEM at the end of
the test.
• If the test is stopped, you will need to reschedule the test for both candidates. Contact the Helpdesk
for advice about the type of Special Arrangements required or if the test needs to be taken outside the
Speaking test window.
3.4.3 Dummy partners

In exceptional circumstances we may approve the use of a dummy partner. Please note that dummy
partners will have been arranged for special requirements candidates in advance. When the candidate’s
difficulty is known only on the day of the test, please follow the procedures below for authorisation.
Phone the Helpdesk for permission to use a dummy partner and explain the reasons. If you cannot contact
the Helpdesk ask your Professional Support Leader (PSL) or Regional Team Leader (RTL) for permission.
In emergency situations (where you cannot contact the Helpdesk, PSL, or RTL), select a dummy partner.
You must then contact the Helpdesk immediately after the test to report the details (exam and date, centre
number and candidate number(s)), and explain why you had to use a dummy partner and any other relevant
information.
A dummy partner must be:
• a speaker of English whose age and level are appropriate to the relevant exam
• familiar with the format of the Speaking test.
They might have already taken the Speaking test in the same session. In this case:
• make it clear to the dummy partner that the second test is not marked
• tell them the mark for their first test will not be affected in any way
• the SEs must use a different test pack.
Do not create a mark sheet for the dummy partner and do not add the dummy partner to the attendance
register. The SE will complete the mark sheet for the real candidate and will enter ‘9999’ as the second
candidate’s number.

If an SE thinks that the ‘live’ candidate’s performance has been disadvantaged by the dummy partner, the SE
will inform the centre, so that a Special Consideration form can be submitted.
A candidate still waiting to take the test must not be used as a dummy partner.
3.4.4 Malpractice
You must report anything unusual, such as suspicious behaviour of any candidates during the exam, to the
supervisor or CEM. For details on this procedure, please see Section 2.4.5 ‘Malpractice’.
3.5 After the test

Name corrections and forms
Pass any name corrections to the CEM/Supervisor, as well as Special Consideration and Malpractice forms
so that the CEM can submit the online forms on the relevant website within the specified timeframe.
Speaking mark sheets
Each SE is responsible for the mark sheets once handed to them by candidates. Please note that all
information on the mark sheets is confidential. SEs must check after each test that the information on
the mark sheets is complete and correct. The Instructions to Speaking Examiners booklet includes a
checking procedure which SEs must follow.
After every 3-hour session, the SE and/or supervisor must follow these steps:
• Arrange mark sheets in candidate number order including any absent candidates.
• Double check that mark sheets have been filled in correctly. If you notice that any information is missing,
call the Helpdesk for advice.
• Place mark sheets for each level in separate A4 envelopes.
• Seal the envelopes, and sign across the seals (one signature is sufficient).
• Give to the CEM or supervisor for secure storage.
After the final session a CEM/supervisor/SE must open the envelopes in the presence of a witness (centre
staff). They must follow the steps on packing materials after the exam in Section 4.2 ‘Speaking tests’.
4. Packing materials after the exam
You must follow these instructions to maintain the security of the materials, and to make sure the papers can
be sorted and marked promptly once they arrive in Cambridge.
Your CEM will either give you script return envelopes or A4 envelopes to pack the test materials for written
components in the exam room. SEs and/or a supervisor will pack the mark sheets for the Speaking
component into A4 envelopes in the exam room.

4.1 Written components
Follow these instructions for all exams except TKT and Delta Module One (see Section 4.1.1), and any CPS
sessions (see Section 4.1.4).
You must return the following materials to Cambridge:
• Answer sheets with a printed candidate number (including those which are unused, e.g. unused reserve
sheets or absent candidate sheets (see Section 4.1.2 for further guidance)
• Completed Candidate Information Sheets (CIS)
• Faulty Listening CDs for all exams (place these inside an envelope marked ‘Faulty CDs, FAO QPCP’ with
a cover note explaining what the issue appears to be).
Keep at your centre:
You must store a copy of the room plan at your centre for six months after the exam’s release of results date.
Securely destroying exam materials
Any remaining materials that are not being returned to Cambridge must be stored securely until they are
securely destroyed within three calendar days of the exam. This includes:
• all question papers

• all rough paper for the Writing components
• Listening CDs for all exams (except faulty CDs; see above)
• unused CIS forms
• blank answer sheets (with no candidate numbers printed on them).
Alternatively, you can return these items to Cambridge together with the script return envelopes. Pack these
materials into A4 envelopes and write on them ‘Confidential waste’. You must not keep any question
papers, CDs or other exam materials, and must not use them for any purpose, including teaching.
For more detailed instructions on how to pack your materials, follow the step-by-step guide on the next page.

Follow these steps when packing exam materials immediately after the end of each component:
1 Collect answer sheets from candidates.
2 For the PET/PETfS and BEC P Reading & Writing component arrange the answer sheets into separate
piles: one pile for Reading answer sheets and another for Writing answer sheets. Note that both piles
must be packed into one envelope.
For the CAE and CPE Reading & Use of English component arrange the answer sheets into separate
piles: one pile for answer sheets 1 (Use of English) and another pile for answer sheets 2 (Reading).
Note that both piles must be packed into one envelope.
3 Arrange answer sheets in candidate number order (as listed on the attendance register):
• Add late candidates’ answer sheets, absent candidates’ answer sheets, unused reserve answer
sheets and Special Arrangements materials in sequence with the other candidates’ work.
• Check that you have all answer sheets (e.g. no answer sheets are left in the question papers).
• Do not mix answer sheets from different components in one pile.
4 Add the completed attendance register to the pile of answer sheets and insert all materials into an A4
envelope or script return envelope.
Store a copy of the room plan(s) at your centre for six months after the results release date for
the exam.
5 A4 envelopes Script return envelopes
Seal the envelope and sign across the • Use a different script return envelope for each
seal. Give it to the person responsible for component.
storing it securely or despatching/scanning
materials. • Attach the bar code label containing exam,
component and candidate range information*.
Exam materials must be returned to
Cambridge in correctly labelled script • Ensure all provided bar code labels are used.
return envelopes. If you are using Returning candidates’ answer sheets with the wrong
envelopes to temporarily seal the materials bar code label might delay marking of their papers
in the exam room, these must be re- and the release of their results.
opened at a later stage in secure • Check the bar code label is correct for the
conditions and re-packed into script return component being returned. Use a different script
envelopes. Follow the steps listed in the return envelope for each packing code and
next column to correctly pack materials into candidate range.
the script return envelopes.
• Only scripts within the range of candidate numbers
shown next to CANDIDATE NO. RANGE on the
envelope should be placed in the script envelope,
except where there are additional (e.g. late entry)
candidates for the same venue. These should also
be included and the end range number updated to
reflect the addition.
• If you can’t fit all answer sheets in one envelope, use
additional envelopes and write all of the information
on the return label onto the additional pack(s). Then
mark the packs 1 of 2, 2 of 2 etc.
• Complete the required information on the front of
the script return envelopes.
• If you are including Special Arrangements exam
materials, write on the envelope ‘includes Special

Arrangements candidate materials’.
• Give the sealed envelope(s) to the person
responsible for storing it securely or
despatching/scanning materials.
6 If candidates have completed the Candidate Information Sheets (CIS) with the written components,
place them in an A4 envelope marked ‘CIS’. Give them to the person responsible for despatching exam
materials.
*If a bar code label is missing, write the following information on the packet: centre number, exam name and
component, exam syllabus number (see Appendix 2 of the Handbook for Centres 2017), packing code and
candidate number range.
4.1.1 TKT and Delta Module One

Destroy
Exam Components Return to Cambridge English
securely
Pack in script return envelopes:
• All answer sheets
• Used question papers
• Completed attendance register
Collate answer sheets in candidate number order. Do not insert

answer sheets into question papers; create a separate pile of
each.
Unused CIS
TKT All modules Pack in separate A4 envelopes: forms
• Unused question papers. Write ‘Unused question papers’ on

the envelope.
• Completed Candidate Information Sheets (CIS). Write ‘CIS
forms’ on the envelope.
Collate script return envelopes and A4 envelopes into an outer

package, attach the pre-addressed return label and send it to
Cambridge by an approved courier.
• Answer booklets (collated in candidates number order;

including unused booklets)
• Completed attendance register All question
Delta • Completed Candidate Information Sheets (CIS) – packed in a papers
Module Paper 1 separate A4 envelope marked ‘CIS forms’.
One Paper 2 Unused CIS
Collate script return envelopes and A4 envelopes into an outer forms
package, attach the pre-addressed return label and send it to
Cambridge by an approved courier.

Store a copy of the room plan at your centre for six months after the exam’s release of results date.
4.1.2 Materials for absent candidates and unused reserve entry answer sheets (all
exams)
Absent candidates
Follow the steps below for all components of all exams:

• Mark the candidate as absent on the personalised answer sheet(s).
• Add the answer sheet(s) in sequence with the other candidates’ answer sheets in the script return
envelope.
Unused reserve entry sheet
• An unused reserve answer sheet is one where the candidate number is printed, but there is no specified
candidate name (i.e. name is Reserve:Reserve). Add these in sequence together with candidates’
answer sheets in the script return envelope.
4.1.3 Materials for candidates with Special Arrangements (all exams)
Administrative Special Arrangements only (e.g. extra time)
• Include the candidate’s answer sheets in sequence with the other candidates’ answer sheets.
Modified materials
• Put the candidate’s answers in a separate A4 envelope, including any other materials, such as the
Instructions to Supervisors booklets and CDs.
• Write the candidate’s name and number, exam name and date on the envelope.
• Add the envelope in sequence with the other candidate materials in the correct script return envelope.
• Write ‘includes Special Arrangements candidate materials’ on the outside of the script return envelope.
• If you need to transcribe the candidate’s answers, please see the ‘Writing of answers’ section in the
Special Requirements Booklet. It is the responsibility of the centre to transcribe Braille answers, before
returning the scripts. Failure to do this is likely to result in significant delays to the candidate’s results.
• For candidates working in Braille, include Brailled responses and the transcript, as well as Brailled
question papers.
4.1.4 Returning exam materials for CPS sessions
For scanning the answer sheets (response forms) to Cambridge English Language Assessment, please
follow these steps:
• Temporarily seal the exam materials in A4 envelopes in the exam room and sign across the seal.
• Put the sealed envelopes into secure storage immediately after the exam and store them there until you
are ready to scan the answer sheets.
• You must scan the answer sheets within 48 hours of the exam. Please see the CPS User Guide on the
Support Site for guidance on how to scan materials.
• There must be a witness when scanning the answer sheets.

• Never leave exam materials unsupervised while scanning.
• Ensure nobody, except the people authorised to scan the answer sheets, has access to the exam
materials.
• Teachers and relatives of candidates must not take part in scanning the answer sheets.

• When you have completed scanning the materials, reseal them in an envelope and store these securely
until a month after the results have been issued.
• Please note that there are no attendance registers for CPS sessions.
• Store the room plan at your centre for six months after the exam’s release of results date.
4.2 Speaking tests

After the final session, an SE or supervisor must follow the steps below:
Follow these steps after the final session when packing exam materials immediately after the end of
each component:
1 An SE or supervisor must open the A4 envelopes in the presence of a witness (centre staff).
Check the mark sheets are in the correct candidate number order and that the SE and candidate IDs
2
have been filled in correctly.
3 Check the Absent box has been shaded for absentees.
4 Pack the mark sheets and attendance register into a script return envelope and seal it.
5 Attach the bar code label containing exam, component and candidate range information*.
Ensure all provided bar code labels are used. Returning candidates’ exam materials with the wrong bar
6
code label might delay marking of their exam and the release of their results.
Only scripts within the range of candidate numbers shown next to CANDIDATE NO. RANGE on the
envelope should be placed in the script envelope, except where there are additional (e.g. late entry)
candidates for the same venue. These should also be included and the end range number updated to
7 reflect the addition.
If you can’t fit all answer sheets in one envelope, use additional envelopes and write all of the
information on the return label onto the additional pack(s). Then mark the packs 1 of 2, 2 of 2 etc.
8 Complete the required information on the front of the script return envelopes.
If you are including Special Arrangements exam materials, write on the envelope ‘includes Special
9
Arrangements candidate materials’.
10 Give sealed envelope(s) to the person responsible for storing it securely or despatching materials.

4.2.1 Storing Speaking test packs and Instructions to Speaking Examiners
UK centres Non-UK centres
Speaking Examiners are responsible for Speaking The Speaking test packs must be stored securely
test packs, and will bring these with them on the day at all times and a log kept of who took them out of
of the exam. storage, when this was done and for how long. For
further details, see the Handbook for Centres 2017.
Between test sessions Instructions to Speaking
Examiners must be kept securely by the SEs or
stored securely at the centre.
5. Despatch of the exam materials

You must despatch exam materials to us within three calendar days of the written exam date. Where the
Speaking test window is open for more than three calendar days after the written exam date, you must return
the exam materials within three calendar days of the last date of the Speaking test window. You must not
keep any exam materials for any purpose, including for teaching. Destroy exam materials which are not
required to be returned or kept at your centre within the same deadlines.
Before returning exam materials make sure that any materials packed in A4 envelopes have been re-
packed into correctly labelled script return envelopes.
When despatching exam materials, collate individual script return envelopes (make sure correct bar code
labels have been attached to them) into a larger outer package and affix the coloured pre-addressed label.
You will have different address labels for each exam. If you are returning exam materials for more than one
exam, make sure you attach the relevant label for every exam to the outer package.
Your main consignment must include:
• Correctly labelled script return envelopes. If you have several envelopes for one component, make sure
all of the envelopes are included in one consignment.
• Envelope containing confidential waste (unless you destroy these materials at your centre).
• Envelope with completed Candidate Information Sheets (CIS).
Follow the instructions in the ‘After the exam’ section in the Handbook for Centres 2017 to complete the
despatch and arrange for a courier.

Appendix A – Typical ID queries
Below are some examples of typical queries that you may have when checking candidates’ IDs.
Candidates who do not own any ID
Candidates aged 17 or under Candidates aged 18 or over
These candidates must complete the Candidate ID

form (centres can download this from the Support
Site) before the exam day and bring it with them on
the exam day.
These candidates cannot take the exam.
In this case, the form is used as proof of
candidates’ identity and you must check it on the
exam day. If they don’t bring the form on the exam
day, do not allow them to take the exam.
Candidates who do not bring suitable ID on the exam day
Candidates aged 18 and over

Written components
Someone can bring the ID to the venue during No one can bring the ID to the venue during the
the exam exam
Allow these candidates to take the exam.
Warn them that if no one brings their ID by the end

of the exam, their responses will not be sent to us
for marking.
You must not allow these candidates to take the
If no one brings the ID by the end of the exam, exam.
you must:
• shred these candidates’ answers

• mark them as absent on the attendance
register and write on it: ‘Answers shredded due
to no ID’.
Speaking exams
Someone can bring their ID to the waiting room No one can bring their ID to the venue during the
during the Speaking test session exam
Do not allow these candidates to take the exam Candidates might be able to retrieve their ID
until the ID arrives. themselves, provided that their Speaking slot can be
moved to later that day.
If this is possible, you can move their Speaking slot
to a later time on the same day to allow enough If this is not possible, candidates will not be able to
time for the ID to arrive. take the Speaking test.

Candidates aged 17 or under
All tests
Someone can bring the ID to the venue during No one can bring the ID to the venue on the exam
the exam or later on the exam day day
If your centre and the candidate can agree on a

suitable date and date, you can allow the candidate
to present their photo ID within three calendar days
of the exam, and allow them to sit the exam as
planned.
Allow these candidates to sit the exam.
If your centre cannot wait for the ID to be provided
If no one brings the ID by the end of the exam day, after the exam day (for example you are running the
follow the instructions in the next column. exam at a distant external venue), explain to the
candidate that they cannot take the exam.
Please see the Candidate Photo ID article on the

Support Site for full details of this procedure or what
to do if the candidate fails to present their ID.
If the person bringing the ID was unable to bring it because of an emergency, please contact the Helpdesk
and this will be discussed on a case-by-case basis.
If you are waiting for a candidate’s ID to be brought to the centre we recommend that you use A4 envelopes
to seal the materials at the end of each component. If the candidate’s ID is not provided later you might need
to access their materials again.
Candidates who do not bring suitable ID on one of the two exam days
If you are running written and Speaking components on two different days and a candidate doesn’t bring their
ID to one of these days, you must follow the instructions below. These procedures apply when no one can
bring the candidate’s ID to the venue during the exam or if you are unable to re-schedule their Speaking test
to a later time.
Candidates fail to bring suitable ID to:
You must either:

• not allow these candidates to take the Speaking
test and mark them as absent. Tell the CEM so
they can inform these candidates that they cannot
Speaking test which is taking place before the take the written components. We will not issue a
day of the written components result for these candidates.
• or, you can reschedule their Speaking test for
another date within the Speaking test window. It is
at your discretion if you can accommodate them
on a different day.
You must not allow them to take the written

Written component which is taking place before component and must not allow them to take the
the Speaking test day Speaking test. We will not issue a result for these
candidates.
Do not allow these candidates to take the test.

Speaking test which is taking place on the last
Mark them as absent on the attendance register. We
day of the Speaking test window
will not issue a result for these candidates.

What to tell candidates who will not get a result
Tell these candidates that they will not receive a result because they have not provided suitable ID on the
exam day. In all cases where you do not allow candidates to take the exam, shred their answers from the
previous exam components if they have already taken them.
Appendix B – Emergency procedure

If there is an emergency, everybody’s safety is the main priority.
Depending on the nature of the emergency, it might be possible to follow the instructions below. However, you
must follow your local emergency procedures, which override any of our exam security regulations if at odds.
If the emergency only caused a brief interruption and was not severely distressing for the candidates, you can
resume the test following our instructions below.
If the emergency caused a long interruption, you must consider if candidates and exam day staff are still
available to finish the exam. If the emergency was very distressing for the candidates, it might not be
appropriate to resume the exam on that day.
If you think you cannot resume the exam on the day or you need further advice, please contact the Helpdesk
immediately.
Written components:
• Evacuate the exam room following the regulations of the venue.

• Leave the question papers and answer sheets in the exam room and lock the door if possible.
• Where possible, supervise the candidates as closely as possible to make sure they don’t talk to each
other or use mobile phones/the internet.
• After the candidates have returned to the exam room and you have checked their IDs, and before the
component is resumed, mark on each candidate’s work where the interruption occurred.
• Note the time and length of the interruption.
• Write the new finish times on the board and allow candidates the full working time for the component.
• Fill in a Special Consideration form and give it to your CEM/supervisor at the end of the exam. You
can find more information about Special Consideration in Section 2.4.7.
Appendix C – If your Listening equipment or the CD fails

• Make a note of where the CD stopped.
• Get help if you are the sole invigilator and ask for a replacement of the equipment or CD.
• Tell candidates to close their question papers and remain silent until the problem can be resolved.
• When the replacement is provided, carry out a sound check with the candidates by playing some of
the introduction.
• Use headphones to fast forward to the place where the CD was stopped.
• Tell candidates to open their question papers and resume the test.

© UCLES 2016 CE/6Y10
NOT FOR RESALE
*7930951458*

Cambridge English: Young Learners
Exam Day Booklet 2017
This booklet contains regulations and instructions for running paper-based Cambridge English: Young
Learners (YLE) exams:
Cambridge English: Starters (YLE: Starters)

Cambridge English: Movers (YLE: Movers)
Cambridge English: Flyers (YLE: Flyers)
To save space, we sometimes refer to them by their abbreviations.
If you are running the computer-based Cambridge English: Young Learners exam, please use the Computer-
Based Cambridge English: Young Learners (CB YLE) Exam Day Booklet.
You must have a printed or an electronic copy of this booklet in each exam room
and in the waiting area of the Speaking test venue.
Do not leave secure materials unattended at any time.
CAMBRIDGE ENGLISH: YOUNG LEARNERS – EXAM DAY BOOKLET 2017

Contents
1 Introduction ..................................................................................................................................... …3
1.1 Terms and symbols used ..................................................................................................... 3
1.2 Self-assessment checklists .................................................................................................. 3
2 Listening and Reading & Writing components ................................................................................ 4
2.1 Timing and sequence ............................................................................................................ 4
2.2 Getting ready for the tests .................................................................................................... 4
2.2.1 Exam materials checklist ............................................................................................. 4
2.2.2 Exam rooms ................................................................................................................ 6
2.2.3 Authorised and unauthorised items ............................................................................. 7
2.2.4 When candidates arrive ............................................................................................... 9
2.3 Starting each component ..................................................................................................... 9
2.4 During each component ..................................................................................................... 12
2.4.1 Room plans ............................................................................................................... 13
2.4.2 Attendance registers.................................................................................................. 14
2.4.3 Absent candidates ..................................................................................................... 14
2.4.4 Candidates who want to leave the room .................................................................... 14
2.4.5 Malpractice ................................................................................................................ 15
2.4.6 Late arrivals ............................................................................................................... 16
2.4.7 Special Consideration................................................................................................ 16

2.5 Concluding each component ............................................................................................. 17

3 Speaking test .............................................................................................................................. .....18
3.1 Speaking test times............................................................................................................. 19
3.1.1 Timetabling information ............................................................................................. 19
3.2 Test rooms and waiting area .............................................................................................. 19
3.3 Before the Speaking test .................................................................................................... 20
3.3.1 Before candidates arrive ............................................................................................ 21
3.3.2 When candidates arrive ............................................................................................. 21
3.3.3 When candidates are ready to go into the test room ................................................. 21
3.3.4 Late arrivals and absent candidates .......................................................................... 22
3.3.5 Malpractice ................................................................................................................ 23

3.4 After the Speaking test ....................................................................................................... 23

4 Packing materials after the exam ................................................................................................... 24
4.1 Packing materials for all components ............................................................................... 24
4.1.1 Materials for candidates with Special Arrangements ................................................. 26
4.1.2 Storing Speaking test packs and Instructions to Speaking Examiners ....................... 26
Appendix A – Emergency procedure .......................................................................................................... 27
Appendix B – If your Listening equipment or the CD fails ........................................................................ 27
CAMBRIDGE ENGLISH: YOUNG LEARNERS – EXAM DAY BOOKLET 2017 2

1 Introduction
This booklet explains how to run Cambridge English: Young Learners on the exam day.
As required in your Centre Agreement, you are responsible for ensuring the instructions in this booklet and
any other instructions from us are followed to maintain exam security and ensure that your candidates have a
positive experience of taking a Cambridge English exam. Staff responsible for running the exams must
familiarise themselves with this booklet in good time prior to the exam to ensure they follow correct
procedures and are aware of any changes to the regulations.
This document is correct at the time of going to print. We will inform you of any updates via Centre News and
the Support Site (support.cambridgeenglish.org).
The copyright on all documents, question papers, CDs, past paper packs, etc. produced by us is owned
by the University of Cambridge (© UCLES). Such materials must not be copied or reproduced without express
written permission from us. In particular, making copies of any question paper or CD without express written
permission from us is strictly forbidden and may lead to termination of the centre’s authorisation.
Please check the Support Site or contact your local Cambridge English office to check if this document is
available in other languages.
1.1 Terms and symbols used

Throughout this booklet, ‘You’ means the centre and/or the Centre Exams Manager (CEM) on behalf of the
centre or any supervisor or invigilator who needs to carry out these tasks.
Throughout this booklet, we refer to ‘special requirements candidates’. These candidates have visual,
hearing, speaking or learning difficulties. We provide special arrangements for these candidates so that they
take our exams without changing the demands of the assessment. They can take the exam in a fair way, with
reasonable adjustments appropriate to the degree of their disability. If you have any candidates with Special
Arrangements using modified versions of question papers or special requirements versions of Listening tests,
please also refer to the Special Requirements Supplement that accompanies this Exam Day Booklet, and can
be downloaded from the Support Site. You may also need to refer to the Special Requirements Booklet and
the Supervisor’s Booklet (sent with modified materials when relevant).
You need to follow all the instructions in this booklet but to help you identify key changes to policy or
procedure we have marked them with the symbol.
1.2 Self-assessment checklists

If you want to check that you are following the key points of exam administration, use our self-assessment
checklists on the Support Site in the Exam Admin Toolkit. They are similar to our Inspection Report form and
you can use them for invigilator training or on the exam day.

2 Listening and Reading & Writing components
2.1 Timing and sequence

You can find important deadlines for your pre- and post-exam administration tasks on the ‘Schedule’ tab on
Cambridge English for Centres.
You must run the Listening component before the Reading & Writing component. You must not change the
timing or sequence of the components, and any unauthorised changes may result in suspension or removal of
your centre’s approval to run exams in the future.
You are allowed to run a second sitting of the Listening test if this is required because of capacity or
resourcing reasons. In this scenario:
• the second group of candidates must be supervised while waiting
• they must not have any contact with the first group of candidates
• they must not have access to the internet, their mobile phones or any other electronic items
Make sure that candidates understand that you are implementing these requirements for exam security. You
must keep the gap between the two components as short as possible.You must not run repeat sessions for
the Reading & Writing component.
There must be a break of at least 10 minutes between the Listening and Reading & Writing components.
You must run both components either in the morning or in the afternoon.
• The morning session (AM) must start before 14.00.
• The afternoon session (PM) must start after 14.00.
You should arrange the Speaking test on the dates provided on Cambridge English for Centres. If you need to
run the Speaking test on a date that is not listed on Cambridge English for Centres, you must apply for a
timetable deviation.
Time allowed for each component:
Reading & Writing

Cambridge English: Young Learners Listening component
component
Starters About 20 minutes 20 minutes
Movers About 25 minutes 30 minutes
Flyers About 25 minutes 40 minutes
2.2 Getting ready for the tests

2.2.1 Exam materials checklist
• See the table below for a list of the materials you need for running the exam.
• Do not open the question paper envelopes until candidates are seated in the exam room and ready to
start the exam.
• Before the exam starts, check that the Listening CDs run well on the equipment in the exam room by
playing the introduction. Adjust the volume and bass to improve the sound quality to ensure that all
candidates can hear the recording in all parts of the room. Move into different parts of the room to ensure
that the recording is audible. When you are checking CDs, ensure that no one else can hear the
recording. Your CEM will also have checked the CDs when the materials arrived.

Cambridge English
Candidates must
Component Language Assessment You (the centre) must provide:
provide:
provides:
• One CD per 30 • Spare coloured pencils, pens • Pens or soft
candidates plus one and normal pencils pencils (B or
spare (unless your centre • CD player HB)
requested additional CDs • Erasers
when ordering materials) • Coloured pencils
Listening
• Question paper booklets (black, blue,
• Script return envelope(s) brown, green,
• Bar code label(s) grey, orange,
(containing exam, pink, purple, red,
component and candidate yellow)
range information)
• Question paper booklets • Spare pens and pencils • Pens or soft
• Script return envelope(s) pencils (B or
Reading & • Bar code label(s) HB), erasers
Writing (containing exam,
component and candidate
range information)
• Malpractice form
• Special Consideration form
These are online forms available

on Cambridge English for Centres.
Follow the Post Exam Cases tab
on the bookings dashboard.
You can download and print similar

versions of these forms from the
Support Site so that hard copies
are available in the exam room.
This will ensure that the
information needed is collected.
• Printed template of the Late
Arrival form
All You can download a printable
N/A N/A
components version of this form from the
Support Site.
• Script Return Sheet (print the
sheet and send it back to us
together with the completed
exam materials)
You can download these forms
from Cambridge English for
Centres.
• Measuring tape for ensuring
correct distance between
desks.
• Scissors for opening the
question paper packets
• Desk labels generated from
Cambridge English for Centres

2.2.2 Exam rooms
Prepare the exam rooms, making sure that the temperature, light and general conditions are suitable for
candidates to take an exam.
You must:
• Have at least one invigilator per 25 candidates in each exam room. Invigilators must not be friends or
relatives of the candidates, and sole invigilators must not have taught candidates in any subject. Please
refer to the Handbook for Centres 2017 for further details.
• Ensure that if there is only one invigilator, they have a way of asking for help without leaving candidates
unsupervised. The assistance must be available within 2 minutes, and can be provided by a member of
staff from the venue or centre. A mobile phone with all sound and vibration switched off can be used for
this purpose.
• Make sure candidates can easily find the exam room, e.g. using direction signs.
• Display the current YLE Notice to Candidates either inside or outside the exam room. Only one notice is
required if it is visible outside all the rooms being used.
• Remove or cover all helpful material, such as posters or notices in English (except for safety notices).
• Provide an accurate timing method that is visible to all candidates. For example, put a clock at the front of
the room. If you are using more than one clock, ensure they show the same time.
• On a board or flipchart write the following:
o the centre number
o the name of the exam
o the name of the component
o the start and finish times (Reading & Writing component only)
o the duration (Reading & Writing component only) (see table on page 4)
YLE Movers
Reading & Writing
Centre no: GB599
Duration: 30 minutes
Start time:
Finish time:
Seating arrangements
• Candidates must sit at a desk or table.
• Desks must be large enough to hold two A4 sheets laid side by side and are at least 30 cm long and
42cm wide.
• Do not use chairs with side flaps unless the side flaps meet the above requirements.
• You must ensure that desks are at least 1.25m apart (from the centre of one candidate’s working area to
the centre of the next candidate’s working area in all directions). Check this by using a tape measure
before the start of each component.
• Desks can be in any formation, including round tables, as long as candidates are at least 1.25m apart.
• Desks can be shared, as long as candidates are at least 1.25m apart.

• If you use a language laboratory for the Listening component, you must either fulfil our minimum distance
requirements of 1.25m or you must use dividers. If you are using dividers, you must make sure that they
are both high enough and long enough on all sides to prevent candidates from communicating or seeing
each other’s work. You must be able to see all candidates at all times.
• Dividers are not allowed to be used for any paper-based components, except for Listening tests
being held in a language laboratory.
• Desks must be positioned so that the invigilator(s) are able to patrol the room.
• Your CEM will give you desk labels with candidate numbers; display them on each desk and make sure
they are visible to all invigilators.
2.2.3 Authorised and unauthorised items

There are a number of unauthorised items that candidates must not have access to during the exam.
To protect exam integrity and prevent disruption, candidates are not allowed to take mobile phones or any
other electronic items into the exam room while under test conditions. Electronic items include mobile phones,
smart watches, tablets (e.g. iPads), e-readers, latptops, recording devices, music players (e.g. iPods) and any
other devices on which notes could be accessed, data received or transmitted during an exam session.
These electronic items must be placed in a designated area outside the exam room before the start of the
Listening component and must not be accessed again until after the Reading & Writing component.
Candidates must not have access to these electronic items during breaks.
All other unauthorised items must be placed in a designated area either inside or outside of the exam room.
You must ensure they are removed from desks before starting a component. Candidates can access these
items between components, but must not access any electronic items.
When asking candidates to store their personal belongings and any unauthorised items in the designated
area, make sure you comply with any relevant local laws.
If candidates want to keep coats or jackets on the back of their chairs (in case they feel cold), you must be
extra vigilant to ensure that candidates do not use any unauthorised items they might have in their pockets.
No eating or drinking is allowed in the exam room except for water in a clear plastic bottle. Appropriate
exceptions must be made for candidates with medical conditions (e.g. diabetes). No smoking is allowed in the
exam room.
YLE candidates do not need to bring ID.
Authorised items
Candidates are allowed to have these items on their desks during the exam:
• pens, pencils, coloured pencils, erasers, pencil sharpeners

• small pencil cases
• water in a clear plastic bottle
• medicine
• tissues.

Unauthorised items
These are examples of items that candidates are not allowed to have with them during the exam. These
unauthorised items must be placed in the designated area, inside or outside the exam room, before the start
of each component.
• dictionaries
• notes/paper
• correction fluid/tape
• erasable pens
• bags/handbags/luggage
• toys
• food or drinks other than water in a clear plastic bottle.
Unauthorised electronic items

These are examples of items that candidates are not allowed to have with them during the exam.
Unauthorised electronic items must be placed in the designated area outside of the exam room before the
first written component and must not be accessed until after the Reading & Writing component has finished.
Your centre must have decided on a procedure for dealing with these items (for example whether or not
you are able to provide secure storage), and informed candidates of these arrangements in advance of the
exam day.
• mobile phones
• smart watches
• tablets, e.g.
iPads
• e-readers
• laptops
• recording
devices
• music players,
e.g. iPods a smart watch a tablet
a mobile phone

The exam day can be stressful for candidates so it is important that they know what to expect. Keeping
candidates well-informed can put them at ease and should help make the day a positive experience. Please
consider the following:
• Inform candidates where they can wait, get refreshments and where the bathrooms are.
• Tell candidates that they will not have access to electronic items during the written exam day to give them
the opportunity to send any important messages before the start of the exam.
• Explain that they are only allowed to take water in a clear plastic bottle into the exam room and no other
food or drink.
• Ensure that candidates understand the exam day timetable, when breaks are scheduled etc.
• Explain that there are restrictions when candidates can leave the exam room during the components.
(Candidates cannot leave the room during the Listening; they can leave the room during the Reading &
Writing under supervision apart from the final 10 minutes.)
2.3 Starting each component

Only candidates, supervisors, invigilators and Inspectors are allowed in the exam room. You must not
allow anyone else into the exam room. Inspectors will always provide proof of identity. Please see the Special
Requirements Supplement for exceptions.
We have put the candidate instructions in a script format in the table below, which guides you through the
sequence of the day. To help you navigate through the table:
• actions and notes for yourself are in italics

• instructions which you must read aloud to candidates are next to arrow bullet points ‘¾’.
You must read aloud the instructions to candidates at the beginning of each exam component, even if the
candidates are the same.
Give clear instructions that all candidates can understand. You can translate these instructions if you are sure
all of the candidates understand the language used. You can also translate the instructions on the front cover
of the question paper but you are not allowed to translate or explain any other part of the question paper.
You can add further information to these instructions that are specific to your centre, e.g. Health & Safety
instructions.

Ensure the mobile phones of all staff are switched off or set to silent and any telephones in the exam room are
disconnected.
A. Before the Listening component only
Outside of the exam room

You must collect all electronic items before the start of the Listening component and remove them from the
exam room. You can have a designated area for candidates’ non-electronic personal belongings inside or
outside the exam room.
¾ You are not allowed to keep mobile phones or any other electronic items such as smart watches in
the exam room once the component has started. If you are found to have any of these items, you
will not get your award.
¾ You will not have access to your electronic items until the Reading & Writing test has finished.
¾ Please switch off all your electronic items.

If your centre has a procedure where electronic items are collected from candidates at their desks then make
this clear to the candidates and give them the relevant instructions.
Tell candidates where to put their electronic items and make sure these are switched off.
Show them where to put all their other personal belongings if you have a designated area for these outside
the exam room.
Direct candidates to their seats

Help candidates find their desks and make sure they are all sitting in the right place.
¾ We are going to start the first component soon. This is the last chance to hand in any electronic
items.
¾ Do you still have anything electronic, including mobile phones, with you? If you do, switch it off and
give it to me now.
B. Starting both components
1. Inform candidates about the exam conditions

(After the break between the Listening and Reading & Writing components, make sure all candidates are
sitting in the right place again.)
¾ Please listen carefully as I read out the test instructions. If you do not follow these instructions, you might
not get your award.
¾ From now on, please do not talk or move around the room. If you need help, please put your hand up.
Cambridge English: Young Learners (Starters/Movers/Flyers - choose as appropriate)
Component: (Listening/Reading & Writing – choose as appropriate)

2. Give warnings about unauthorised items and cheating practices
¾ You are only allowed to keep on your desk: a pen, a pencil, an eraser, coloured pens/pencils, pencil
sharpener and water in a plastic bottle.
¾ You must not keep or use anything else.
¾ Cheating of any kind is not allowed. Cheating includes talking, copying, continuing to write after you
have been asked to stop, or using prepared notes. It also includes helping other candidates or allowing
another person to do all or part of your test. If you cheat, you might not get an award.
Check pencil cases, bottles etc. for unauthorised items or for notes, and check that pencil cases on desks are
left open.
3. Distribute question papers
¾ I am going to give you the test paper. Do not open it yet.
Open the question paper envelopes now in front of the candidates and distribute the question papers. Point
out any important information about the paper (e.g. any errata). Note that candidates record their answers on
the question paper and don’t have separate answer booklets.
Read out to candidates information about the test provided on the front page of the question paper booklet.
4. Give instructions on how to complete the exam
¾ Write your name, centre number and candidate number on the front of the paper.
Help candidates to fill in the information on the front page. If required, hold up a question paper booklet and
point out the space where they need to fill in information.
¾ Write your answers in the test paper. Make sure your answers are written clearly.
¾ At the end of the test, you must stop writing when I tell you and stay at your desk. I will collect your test
paper.
¾ If you have problems during the test, put your hand up. I will not be able to help you with the questions in
the test.
5. Component specific instructions
Listening test ¾ Do you have coloured pens or pencils to complete the test?
Check that candidates have the necessary pens or pencils. If not, give them some spare
ones.
¾ You are not allowed to leave the room during the test.
¾ You will hear each part of the test twice.
¾ Do you have any questions?
¾ I will now play the introduction to check that you can hear the CD clearly.
¾ Put your hand up if cannot hear everything.
¾ Do not open your test paper yet.
(Please continue overleaf.)

Play the introduction and pause the CD after the introduction to check that candidates
can hear clearly. Adjust the audio and replay the introduction if needed.
¾ I will start the CD now.
The CD will test candidates when to open their question paper booklets.
Reading &
¾ Do you have a pen or pencil and an eraser?
Writing test
Check that candidates have the necessary pens or pencils. If not, give them spare ones.
¾ I will tell you when there are 10 minutes and 5 minutes left of the test. You cannot
leave the test room when there are 10 minutes left of the test.
¾ Do you have any questions about these instructions?
¾ Open your test papers and begin.
Check the time and write the exact start and finish times on the board.
2.4 During each component

You must invigilate the exam and ensure that there is no malpractice.
• You must have a good view of all candidates.

• Look out for candidates:
o using cameras, including camera pens, or other electronic items.
o behaving suspiciously, such as reading hidden notes, etc.
• You must be alert at all times.
• You must not do any other activity in the exam room, for example, reading a book or working on a laptop.
You can complete the room plan, the attendance register and any other relevant forms (such as the
Malpractice, Special Consideration and Late Arrival forms).
• Be careful not to disturb or distract candidates.

Invigilating the Listening test Invigilating the Reading & Writing test
• Once the Listening test has started, you must

• You must regularly patrol the exam room.
not interrupt it except in an emergency.
• Look out for candidates who need assistance
• You must not allow anybody to enter or leave
(such as toilet breaks).
the room during the Listening test.
• See Section 2.5 ‘Concluding each component’
• You must not move around the room during the
for the warnings you need to give candidates 10
test unless absolutely necessary as it might
and 5 minutes before the end of the test.
affect candidates’ hearing of the test.
Safeguarding the welfare of children and young people: You are responsible for the safety and welfare of
children and young people during the exam. Please see the Child Protection Policy article on the Support Site
for further information.
2.4.1 Room plans

You must complete an accurate room plan before the end of the exam day with the following information:
• the position of each candidate by candidate number

• the direction they are facing
• the distance between candidates: you can write ‘minimum distance of 1.25m met’
• the number and position of invigilators.
• for Listening tests, also indicate the position of playback equipment and speakers, and any pillars or other
features which might affect the sound.
You only need to complete one room plan per exam room (not per component) unless the layout
changes or candidates are moved during the day.
Store copies of these plans at your centre for six months after the results release date for the
exam.
This is a sample room plan. You can create your own room plan according to your requirements.

2.4.2 Attendance registers
Attendance registers can be produced from Cambridge English for Centres in advance of a test or you can
create your own. Complete and sign the attendance register before the end of each component.
If a candidate is not on the attendance register, add their name and candidate number and tell the CEM of this
addition as soon as possible. If there is no space available on the attendance register, attach a note with the
candidate’s name and number. You must also mark special requirements candidates on the attendance
register.
Check the spelling of candidates’ names on all documents.
You must return attendance registers to us together with the exam materials. Further instructions on
how to pack exam materials are in Section 4 of this booklet.
2.4.3 Absent candidates

If a candidate is absent, mark this on the attendance register in the attendance column. If you are using your
own attendance register, make sure these candidates are clearly marked.
Remove the absent candidate’s materials from the desk after allowing enough time for a late arrival. The
absent candidate’s question paper booklet must be returned to us. Do not use it for any other purpose.
Immediately after the exam, inform the CEM of all absent candidates. The CEM must mark the
candidate as absent/withdrawn on Cambridge English for Centres before the entry closing date; this
will prevent the centre being invoiced for these candidates.
A candidate must take all three components in order to get an Award. Each component can be taken only
once in each exam session. Candidates who fail to attend part (e.g. missing one component) or all of the test
will not receive an Award and must be marked absent. Please also consider if such cases warrant an
application for Special Consideration. Please see Section 2.4.7 for further information on Special
Consideration.
2.4.4 Candidates who want to leave the room

During the Listening test, candidates must not leave the room at any time. If a candidate needs to leave
the room during the Listening test due to an emergency (such as illness), do not let them re-enter the room
until the end of the Listening test. Write a detailed report or complete a printed copy of the Special
Consideration form and give it to your CEM after the exam. See Section 2.4.7 for further information. Explain
to the candidate that you cannot let them re-enter the room because they would disturb the other candidates
but that their particular situation will be taken into account.
Toilet breaks
For Reading & Writing, a candidate can leave and return to the exam room under supervision at any time
(except during the final 10 minutes). There must be a before-and-after search of toilets.
• Tell the candidate to close and turn their question paper booklet face down on their desk.
• Remind the candidate that they are still under exam conditions during the time they are out of the exam
room.
• Make sure the candidate is escorted by a member of staff. If you are the only invigilator, you must ask
another member of staff to help, as you must not leave the exam room.
• Make sure the candidate does not communicate with anyone while outside the test room.
• Make sure that the papers remain untouched until the candidate returns and resumes work.
• These candidates are not allowed extra time to compensate for their temporary absence.

Finishing the Reading & Writing early
Candidates cannot leave the room in the last 10 minutes of the Reading & Writing component. If there are
more than 10 minutes left of the exam and a candidate wants to leave the exam room permanently:
• Tell the candidate they must stay in their seat.

• Collect the candidate’s question paper booklet.
• Tell the candidate to leave the room quietly.
• You must not allow the candidate to re-enter the room until the component has ended.
If all remaining candidates are certain that they have finished their test and want to leave the room
permanently in the last 10 minutes of the component, you can end the test early.
2.4.5 Malpractice
You must report anything unusual to the supervisor or CEM. Examples are suspicious behaviour of any
candidates during the exam, candidates keeping or using any electronic items during the exam or during a
break between the components.
Write a detailed report of the malpractice incident. To help you capture all relevant information, you can use a
printed copy of the Malpractice form from the Support Site.
Your CEM will assess the situation and might report the suspected malpractice case to us.
To report the malpractice case CEMs must transfer information from your malpractice report to the online
Malpractice form on Cambridge English for Centres. They must also attach electronic copies of the room plan
and any other relevant evidence. Ensure that the room plan is stored securely until after all results have been
received and malpractice cases resolved. The deadline for submitting this form is listed on Cambridge English
for Centres and CEMs can check this under the ‘Schedule’ page.
You can find more information on the Malpractice Procedure on our website:
www.cambridgeenglish.org/help/malpractice and on the Support Site.
CEMs can access the Special consideration requests and malpractice reporting article on the Support Site for
instructions on how to submit the Malpractice form on Cambridge English for Centres.
If you think other candidates have been affected, fill in a printed Special Consideration form and give it to your
CEM/supervisor at the end of the exam. You can find more information about Special Consideration in Section
2.4.7.

• talking • Give a discreet but clear warning to the
• copying from another candidate candidate that they will be reported (not
• helping another candidate applicable for Speaking tests).
• communicating with or signalling to another • Allow the candidate to complete any remaining
candidate during the test components.
• impersonation • Write down the specific and clear details of the
• disruptive behaviour incident and pass them to your supervisor or the
• not following the instructions of exam staff CEM.
• using unauthorised items, such as dictionaries • Be aware of local laws when physically touching
or notes candidates when you are removing
• using or having electronic items on them during unauthorised materials.
the exam day
• Speaking test candidates who are still waiting You must not disqualify candidates from subsequent
for their turn talking to candidates who have components. However, in extreme circumstances,
already taken the test (Speaking test only). you can exclude a candidate from the exam room
and from taking the exam if the candidate’s
continued presence would cause disruption to other
candidates or poses a threat to health and safety.
The decision to disqualify must be left with us.
2.4.6 Late arrivals

You must not allow late arrivals for Listening tests to enter once the test has started. Note that
candidates who have missed one component of the exam will not receive an Award.
For the Reading & Writing component, you can allow late arrivals to enter (with the supervisor’s permission) if
no other candidate has finished the test and left the room. You can refuse to admit late arrivals if this is your
centre’s policy.
If you do allow late arrivals, they must be allowed the full time of the test.
You must read the full instructions to the late arrivals (this should be done outside of the exam room if the
other candidates have already started the test).
When the test has finished for everyone else, let all other candidates leave the room and mark the point
reached by the candidate on the question paper booklet. Take particular care if questions have not been
answered in sequence, for example by marking answered questions with an asterisk (*) and an accompanying
note to explain what this asterisk means.
If a candidate is late for a good reason (e.g. sudden illness or transport problems) and exam security has not
been threatened, we will accept all the work completed by the candidate. If a candidate is late because of
carelessness (e.g. oversleeping or misreading the timetable) and exam security has not been threatened, we
will accept the work completed within the normal exam times.
Fill in a printed PDF template of the Late Arrival form during the exam and give it to your supervisor/CEM.
Your CEM is responsible for transferring this information to the online Late Arrival form on the Support Site
and submitting this within five working days of the exam.
2.4.7 Special Consideration

If something happens that you think might have affected the performance of the candidates, you must inform
your CEM about this. Write a report about the incident or complete a printed Special Consideration form from
the Support Site and give it to your CEM. Your CEM is responsible for transferring relevant information to the
online Special Consideration form on Cambridge English for Centres to ensure the candidates are not
disadvantaged. The deadline for submitting this form is listed on Cambridge English for Centres and CEMs
can check this under the ‘Schedule’ page.

Some examples of acceptable reasons for Special Consideration:
• A candidate is unwell during the exam.

• There is a loud noise during the Listening test.
• There are unforeseen problems with the Listening test equipment.
• There is a delay that might distress the candidates.
• There is an emergency evacuation such as a fire alarm.
Please consider whether the issue affects all the candidates in the room, a range of candidates in an area, or
a single candidate.
2.5 Concluding each component

You can translate these instructions if you are sure all of the candidates understand the language used. You
are not allowed to translate or explain any other part of the question paper.
1 Instructions for the Listening component
At the end of the component, you will hear on the CD: ‘That is the end of the Starters/Movers/ Flyers Listening
test.’ These words are followed by some music.
While the music is playing, tell candidates:
¾ The test has now finished; put your pens/pencils down and close your test paper.
¾ Please stay in your seats until I tell you to leave.
Collect all question papers. Count all the materials to check that you have collected everything.
Once all exam materials have been collected, tell candidates:
¾ You are not allowed to use any electronic items during your break.
2 Instructions for the Reading & Writing component
Do not allow any candidate to leave the exam room in the final 10 minutes.

¾ If you have finished, stay in your seat until the test has finished.
When there are 5 minutes left of the test, tell candidates:

¾ If you have finished, stay in your seat until the test has finished.
When the test ends, tell candidates:

¾ The test has now finished; put your pens/pencils down.
¾ Please stay in your seats until I tell you to leave.
Collect all question papers. Count all the materials to check that you have collected everything.
¾ You can leave the room now.

(Please continue overleaf.)

3 Instructions for both components
Collate question paper booklets in candidate number order, ensuring that they correspond to the relevant
See Section 4 ‘Packing materials after the exam’ for instructions on how to pack the exam materials.
Pass to the CEM any reports for Special Consideration, malpractice and late arrivals.
3 Speaking test
The Cambridge English: Young Learners Speaking test is a face-to-face interaction between one Speaking
Examiner (SE) and one candidate.
The only people allowed in the exam room during a Speaking test are the Speaking Examiner (SE), the
candidate and the Team Leader (TL) – in some cases there may also be a Regional Team Leader (RTL)
or Professional Support Leader (PSL). TLs can be in the exam room for SE monitoring purposes.
Inspectors do not enter the exam room during a Speaking test. They will check the Speaking test room before
or between tests. Please see the Special Requirements Supplement for exceptions.
For running a Speaking test, you will need:
• Supervisor(s) (in the waiting area)

• Marshal(s) (to escort candidates between the waiting area and exam rooms. You might need more than
one depending on the number of test rooms used)
• Speaking Examiners who have been trained and certificated for the appropriate level and whose quality
assurance requirements are up to date (SEs are managed and engaged directly by centres, except in the
UK). The SE conducts the YLE Speaking test and assesses the candidates’ performance.
Exam materials checklist:
• Speaking mark sheets (downloaded from Cambridge English for Centres)

• Attendance register (downloaded from Cambridge English for Centres)
• Timetable
• Speaking packs and Instructions to Speaking Examiners (except in the UK, where SEs bring these
documents with them)
• Notice to Candidates (ordered in advance from the Support Site)
• Copies of the Special Consideration and Malpractice forms
• A4 envelopes for sealing mark sheets in the exam room
• Scripts return envelope(s)
• Bar code labels (containing exam, component and candidate range information)
• Pre-addressed coloured address label (for outer packaging).

3.1 Speaking test times
Cambridge English: Young Maximum number of candidates
Test time
Learners allowed per session
3–5 minutes
Starters 22 candidates
Allow 7 minutes
5–7 minutes
Movers 15 candidates
Allow 9 minutes
7–-9 minutes
Flyers 12 candidates
Allow 11 minutes
Please note that these are only recommended times, and that SEs must conduct the Cambridge English:
Young Learners Speaking tests at the candidate’s pace. The recommended duration might need to be
adjusted to suit circumstances. A turnaround time of 2 minutes has been allowed between candidates, and
the SE must use this time to complete the mark sheet. For every Speaking test when SEs are being
monitored, you will need to add 3 more minutes to allow for feedback.
3.1.1 Timetabling information
• Your CEM will give you a copy of the timetable; make sure you have it with you during all the
sessions as you might have to show it to an Inspector. SEs should have received a copy of the timetable
in advance of the test date but make sure you check it with them before the test starts in case there have
been any changes.
• Speaking test sessions must be timetabled to last a maximum of 2 hours. Include a break of at least 30
minutes between these sessions. Sessions should start on time. SEs must not examine for more than 6
hours per day (excluding breaks).
• If examining at different levels within a 2-hour period (e.g. Starters and Flyers), schedule a break of at
least 10 minutes to allow the SEs to adjust to the next level.
• If you have a large session, it is not necessary for all candidates to arrive at the start of the Speaking test
session. You can group them so that they do not have to wait for a long time before the test. We
recommend that candidates are instructed to arrive no earlier than 30 minutes before their Speaking test.
3.2 Test rooms and waiting area

The CEM will have chosen a suitable venue and only one Speaking test can be held in a room at a time.
There must also be a waiting area where candidates can wait to take their test. Any noise from the waiting
area must not disturb candidates in the test rooms.
• Clearly label all rooms being used for Speaking tests.

• Display the current YLE Notice to Candidates in a prominent position inside or outside the exam room
and in the waiting area. Only one notice is required if it is visible outside all the rooms being used.
• Remove from the test room or cover all helpful material, such as posters or notices in English (except for
safety notices).
• Check the waiting area has enough chairs for candidates to sit while they wait.
• If possible, give waiting children something to occupy them during this time so that they do not become
restless, e.g. provide some books or children’s magazines
• The waiting area must be supervised at all times.
• Provide an area where candidates can place their belongings during the test. All electronic items must be
placed in a designated area outside the test room. All other personal belongings can be put in a
designated area either inside or outside the test room.

The SEs are responsible for arranging the furniture in the test room as shown below. The door to the test
room must be left open if it is not possible to see the room through a glass panel. Please note that you might
have to move the waiting candidate further from the door to the test room if it has to be left open.
3.3 Before the Speaking test

Speaking Examiners (SEs):
• Are responsible for correctly timing the Speaking tests.

• Are responsible for keeping Speaking test materials and Speaking mark sheets secure at all times on the
test day. You will need to agree with them a procedure for keeping materials secure during breaks.
• Are responsible for ensuring there is a suitable exam environment in the test room and for setting up the
layout of the room to meet requirements.
• Must ensure completion of the Speaking mark sheets. All completed mark sheets are confidential.
Must inform you of any situation affecting a candidate’s performance, where the centre might have to
request Special Consideration.
• Must seal the mark sheets in the test room and give them to the supervisor at the end of each 2-hour
examining session.
Marshal duties
• To ensure that each child knows what to expect in the test room and is not anxious about taking the test.
• To reassure each candidate that the SE is very nice and friendly, and tell them the name of the SE. If a
TL is carrying out a monitoring visit, briefly explain who they are and what their role is.
• To take Speaking mark sheets to the SE if instructed to do so.

• To make sure candidates are not left unsupervised until they go into the test room. Marshals must escort
each child to a chair outside the test room, accompany them into the test room at the appropriate time
and introduce them to the SE (and TL if present) in English, before leaving.
• To leave the door to the test room open if it is not possible to see the room through a glass panel. If the
SE leaves the door open, do not close it during the test. If the door to the test room is open, you must
ensure that the waiting candidate is sitting far enough away not to overhear the test in progress.
• To ensure that candidates who have taken the test are not allowed to re-enter the waiting room, except to
pick up their belongings. When collecting their belongings, they must not communicate with the
candidates waiting in that area to take the test.
3.3.1 Before candidates arrive

Each SE will need a Speaking pack and a copy of the relevant Instructions to Speaking Examiners. SEs must
not assess candidates unless they have both of these documents. Your CEM will either give them directly to
the SEs or will give them to you to distribute. In the UK, the SEs will bring these materials with them. If you
have the packs to give out to SEs, keep a record of which pack is issued to each examiner.
Speaking test materials must never be left unattended. You will need to agree with SEs a procedure for
keeping materials secure during breaks. You can store them securely, for example, by locking them in the
test room or a safe.
Check the candidate names with the SEs in case they know any of the candidates personally, have taught
them in the last three years or examined them in the previous six weeks. There might be occasions when an
SE only realises they know a candidate when they enter the test room. In this case, arrange for the
candidate(s) to be examined by another SE. Make changes to the Speaking test day timetable if necessary.
Check you have enough envelopes for packing the mark sheets and give those envelopes to the SEs. Your
CEM will have informed you about arrangements for the SEs, for example refreshments and car parking.
Show SEs to the test room, and inform them of any changes to the timetable.
Check whether the mark sheets should be given to the SE as a set, or whether they want to be given the
mark sheets one at a time.

• Tick their name on the attendance register.
• Check the candidate name and number are correct on the mark sheet. Give any name corrections to the
CEM later.
• Tell the candidate to switch off their mobile phones and any other electronic items (including alarms on
their watches) and ask them to place these in the designated area outside of the exam room. Other
unauthorised items can be left in a designated area either outside or inside the test room.
• Ensure that candidates are aware of the following:
• When they will be examined
• Where they can get refreshments and where the bathrooms are.
• They must be quiet in the waiting area as not to disturb other candidates.
• Once they have taken the test, they will not be allowed to communicate with candidates who are
still waiting.
• Supervise waiting candidates and make sure noise from the waiting area does not interrupt the test.
3.3.3 When candidates are ready to go into the test room

• If requested, give the Speaking mark sheet to the marshal to pass to the SE.
• Check that candidates have switched off their mobile phones and other electronic items, including alarms
on their watches, and ask them to place them in the designated area outside of the test room. Show them
where to put these items and any other personal belongings.
• Make sure the candidates are escorted to the test room and supervised until they enter the test room.

3.3.4 Late arrivals and absent candidates
Late arrivals
If a candidate is late for their Speaking test, add them to a later time in your timetable once they arrive. After
the candidate has taken the test, SEs must pack their mark sheet together with other candidates’ test
materials.
Absent candidates
If a candidate is absent, you can re-arrange the Speaking test to another day provided it is no more than five
days after the date of the written test. In this case, don’t mark the candidate as absent on the attendance
register. Once the candidate has taken their re-arranged Speaking test, the SE should pack their mark sheet
in a separate envelope. You should despatch it together with the other candidates’ Speaking mark sheets.
You can return Speaking mark sheets separately from the main exam materials despatch. Please see Section
4 ‘Packing materials after the exam’ for further instructions.
If you cannot arrange another Speaking test, mark the candidate as absent on the attendance register. SEs
should mark the candidate as absent on the Speaking mark sheet and add it to the other candidates’ mark
sheets.
After the exam, inform the CEM of all absent candidates. The CEM will mark the candidate as
absent/withdrawn on Cambridge English for Centres before the entry closing date, and this will prevent the
centre being invoiced for these candidates.
Emergency Special Arrangements
An SE might discover on the day of the Speaking test that a candidate has a difficulty, which could affect their
performance. In this situation, please do one of the following:
If the test has not started yet If the test has started
The SE will tell you immediately so that you can The SE will decide as soon as possible whether to
make emergency Special Arrangements. conduct the test as normal or stop the test.
• Contact the Helpdesk if you need advice about • If the test is run as normal, you must not
the type of Special Arrangements required. reschedule or allow the candidates to retake the
• If the test needs to be taken outside of the 5- test. Fill in a printed template of the Special
day window, a Timetable Deviation Request Consideration form, and give it to your
must be submitted on the Support Site. supervisor/CEM at the end of the test.
• If the test is stopped, you will need to
reschedule it. Contact the Helpdesk for advice
about the type of Special Arrangements
required. If the test needs to be taken outside of
the 5-day window, a Timetable Deviation
Request form must be submitted on the Support
Site.

3.3.5 Malpractice
You must report anything unusual, such as suspicious behaviour of any candidates during the exam, to the
supervisor or CEM. For details of this procedure, please see section 2.4.5 ‘Malpractice’.

• Speaking test candidates who are still waiting • allow the candidate to complete any remaining
for their turn talking to candidates who have tests
already taken the test (Speaking test only) • write down the specific and clear details of the
• taking or trying to take the test for another incident and pass them to your supervisor or the
candidate CEM
• disruptive behaviour • be aware of local laws regarding physically
• not following the instructions of exam staff touching candidates when you are removing
• using electronic items unauthorised materials.
• having electronic devices with them during the
exam. You must not disqualify candidates from
subsequent components. The decision to disqualify
must be left with us.
3.4 After the Speaking test

Speaking mark sheets
Each SE is responsible for the Speaking mark sheets once handed to them by the marshals. Please note
that all information on the Speaking mark sheets is confidential.
After every 2-hour session, the SE and/or supervisor must follow these steps:
• Arrange mark sheets in candidate number order including any absent candidates.
• Place mark sheets for each level in separate A4 envelopes.
• Seal envelopes, and sign across the seals (one signature is sufficient).
• Give them to the CEM or supervisor for secure storage.
After the final session, the CEM will need to enter Speaking marks twice into Cambridge English for
Centres. Failure to enter the Speaking scores on Cambridge English for Centres will result in delayed
certificates. The deadline for entering the Speaking marks is listed on Cambridge English for Centres under
the ‘Schedule’ page.
Name corrections and forms
Pass any name corrections to the CEM, as well as Special Consideration and Malpractice forms so that the
CEM can submit them on Cambridge English for Centres. Deadlines for submitting these details are listed on
Cambridge English for Centres.
Absent candidates and late entries
Immediately after the exam, notify the CEM of any candidates that need to be withdrawn or added so they can
update Cambridge English for Centres before exam materials are returned for marking. For details of this
procedure, please see Section 2.4.3.

4 Packing materials after the exam
4.1 Packing materials for all components

You must follow these instructions to maintain the security of materials, and to make sure the papers can be
sorted and marked promptly once they arrive in Cambridge.
Your CEM will either give you script return envelopes or A4 envelopes to pack the materials in the exam room.
When using A4 envelopes to securely store and transport exam materials ensure they are sealed and signed
across the seal by the person who packed the exam materials into the envelope. Make sure these materials
are re-packed into the script return envelopes before despatching them to us.
Arrange question paper booklets in candidate number order (as listed on the attendance register). Add late
arrivals’ question paper booklets and Special Arrangements materials in sequence with the other
candidates’ work. Check that you have all question paper booklets.
Use one script return envelope for the Listening and Speaking components, if you are sending them
together in the main despatch. Use a separate script return envelope for the Reading & Writing component.
Ensure that one copy of the Script Return Sheet is enclosed for each venue.
You can either securely destroy unused question papers and CDs at your centre or return them to
us. If you want to return them to us, pack unused question papers and CDs into a separate A4
envelope and return it to us together with the other exam materials. Write ‘Unused question papers and
CDs’ on the envelope.
You must not keep any question papers or CDs to use for teaching or other purposes.
Put in script return envelope or A4 envelope:
Listening test • completed Listening question paper booklets (collated in candidate number
materials: order)
• attendance register for Listening test
If you are not sending the Speaking test materials together with the Listening
test materials, make a note of this on the script return envelope containing
Listening materials.
Speaking test Before packing the Speaking marks sheets and sending them to us, ensure that the
materials (if you Speaking marks have been entered into Cambridge English for Centres.
include them with
the Listening): • Speaking mark sheets (collated in candidate number order)
• attendance register for the Speaking test.
Keep Speaking test packs for use in future tests. Do not return or destroy them until
you receive a newer version of the Speaking pack.
Speaking test
There is no separate script return envelope for the Speaking test materials.
materials (if you
send them
separately): Use an A4 envelope to send them back to us packing the materials according to
the instructions in the row above. Write on the envelope:
• FAO General Marking and Young Learners

• Cambridge English: Young Learners Speaking mark sheets
• Centre name and number
• Test date
• Candidate range

Address the envelope to:
Cambridge English Language Assessment

Cambridge Assessment DC10
Hill Farm Road
Whittlesford
Cambridge
CB22 4FZ
United Kingdom
See the Handbook for Centres 2017 for instructions on how to arrange the
despatch of the materials to us.
Email YLEAdmin@cambridgeenglish.org confirming that the Speaking test

materials are being sent separately. Please include the following information in your
email:
• your centre number
• venue details
• exam level (Starters, Movers, Flyers)
• test date
• whether it’s an AM or PM session.
Reading & Use one script return envelope for the Reading & Writing component. Include the
Writing component following test materials:
• completed question paper booklets (collated in candidate number order)
• attendance register
• YLE Script Return Sheet
All components • Attach the bar code label containing the correct exam, component and
candidate range information to the script return envelope.* Returning
candidates’ papers with the wrong bar code label might delay the marking of
their answers and the release of their results.
• Split a component and pack it in multiple envelopes for different packing
codes or candidate ranges, if listed on the bar code label.
• Complete the required information on the front of the script return
envelope(s). If you are also sending modified materials, write ‘Including
candidate(s) with Special Arrangements’ on the outside of the script return
envelope.
• Collate individual script return envelopes (make sure the correct bar code
labels have been attached to them) into a larger outer package and affix the
coloured pre-addressed label.
Your main consignment to us must include:
• Correctly labelled script return envelopes. If you have several envelopes for one
component, make sure all of the envelopes are included in one consignment.
• Envelope containing confidential waste (if you decide not to destroy this
securely at your centre).
Despatch of exam materials
Despatch of exam materials should be arranged within three working days of the written component. CEMs
can check the deadline by which materials should arrive in Cambridge on Cambridge English for Centres.
If your Speaking test is scheduled later than three days after the written component or if you have not
entered the Speaking marks into Cambridge English for Centres within three days of the written tests, you
can return the Speaking mark sheets separately. Despatch the Speaking mark sheets no later than three
days after the deadline for entering the Speaking marks, listed on Cambridge English for Centres.

4.1.1 Materials for candidates with Special Arrangements
Administrative Special Arrangements only (e.g. extra time)
• Include the candidate’s materials with all other candidates’ materials, as described in the previous
section.
Modified materials
• Put the candidate’s answers for each component in a separate A4 envelope, including any other
materials, such as Instructions to Supervisors booklets and CDs.
• If you need to transcribe the candidate’s answers, please see the ‘Writing of answers’ section in the
Special Requirements Booklet. Remember to include original Brailled answers, as well as transcripts in
the envelope.
• Write the candidate’s name and number, exam name and date on the envelope.
• Add the envelope in sequence with the other candidate materials in the correct script return envelope.
• Write ‘includes Special Arrangements candidate materials’ on the outside of the script return envelope.
4.1.2 Storing Speaking test packs and Instructions to Speaking Examiners

UK centres Non-UK centres
SEs are responsible for Speaking test packs and The Speaking test packs must be stored securely at
Instructions to Speaking Examiners, and will bring all times and a log kept of who took them out of
these with them on the day of the exam. storage, when this was done and for how long. For
further details, see the Handbook for Centres 2017.
Between test sessions Instructions to Speaking
Examiners must be kept securely by the SEs or
stored securely at the centre.

Appendix A – Emergency procedure
If there is an emergency, everybody’s safety is the main priority.
Depending on the nature of the emergency, it might be possible to follow the instructions below. However, you
must follow your local emergency procedures, which override any of our exam security regulations if at odds.
If the emergency only caused a brief interruption and was not severely distressing for the candidates, you can
resume the test following our instructions below.
If the emergency caused a long interruption, you must consider if candidates and exam day staff are still
available to finish the exam. If the emergency was very distressing for the candidates, it might not be
appropriate to resume the exam on that day.
If you think you cannot resume the exam on the day or you need further advice, please contact the Helpdesk
immediately.
Listening and Reading & Writing components:
• Evacuate the exam room following the regulations of the venue.

• Leave the question papers and answer sheets in the exam room and lock the door if possible.
• Where possible, supervise the candidates as closely as possible to make sure they don’t talk to each
other or use mobile phones/the internet.
• After the candidates have returned to the exam room and you have checked their IDs, and before the
component is resumed, mark on each candidate’s work where the interruption occurred.
• Note the time and length of the interruption.
• Write the new finish times on the board and allow candidates the full working time for the component.
Appendix B – If your Listening equipment or the CD fails

• Make a note of where the CD stopped.
• Get help if you are the sole invigilator and ask for a replacement of the equipment or CD.
• Tell candidates to close their question papers and remain silent until the problem can be resolved.
• When the replacement is provided, carry out a sound check with the candidates by playing some of
the introduction.
• Use headphones to fast forward to the place where the CD was stopped.
• Tell candidates to open their question papers and resume the test.

© UCLES 2015 CE/5Y12
NOT FOR RESALE
*5059631188*

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Exam Day Booklet 2017

Cambridge English: Key (KET)

To save space, we sometimes refer to them by their abbreviations.

Do not leave secure materials unattended at any time.

EXAM DAY BOOKLET 2017

EXAM DAY BOOKLET 2017 2

EXAM DAY BOOKLET 2017 3

1.1 Terms used

– These regulations are relevant to the Centre Print Scan option

EXAM DAY BOOKLET 2017 4

1.3 Self-assessment checklists

2.1 Timing and sequence

EXAM DAY BOOKLET 2017 5

Paper 2 Morning 1 hour 30 minutes

EXAM DAY BOOKLET 2017 6

2.2.1 Exam materials checklist

Cambridge English Language

KET/KET for Schools • Question papers

EXAM DAY BOOKLET 2017 7

2.2.2 Exam rooms

EXAM DAY BOOKLET 2017 8

• Candidates must sit at a desk or table.

EXAM DAY BOOKLET 2017 9

This list is not exhaustive.

EXAM DAY BOOKLET 2017 10

This list is not exhaustive.

2.2.4 When candidates arrive

2.2.5 Candidate Information Sheets (CIS)

EXAM DAY BOOKLET 2017 11

2.2.6 Test day photos

Test day photos are mandatory for:

• Cambridge English: First (excluding the for Schools version)

2.2.7 Checking candidates’ photo IDs

EXAM DAY BOOKLET 2017 12

You must not accept bank cards or other forms of ID.

How to check IDs:

2. Check there are no 3. Check the person is sitting at

EXAM DAY BOOKLET 2017 13

2.3 Starting each component

EXAM DAY BOOKLET 2017 14

• actions and notes for yourself are in italics

¾ Please switch off all your electronic items.

Direct candidates to their seats

EXAM DAY BOOKLET 2017 15

____________________ (read out component name)

2 Give warnings about unauthorised items and cheating practices

3 Distribute answer sheets

EXAM DAY BOOKLET 2017 16

4 Distribute question papers

5 Give instructions on how to complete the component

¾ Use a pen for this test.

¾ Use a pencil for this test.

7 Important information about toilet breaks and ending the test

EXAM DAY BOOKLET 2017 17

8 Start the component

¾ Open your question paper and begin.

2.3.2 Instructions to candidates for the Listening test

1 Inform candidates about the exam conditions

2 Give warnings about unauthorised items and cheating practices

EXAM DAY BOOKLET 2017 18

4 Distribute question papers

5 Give instructions on how to complete the test

6 Important information about toilet breaks and ending the test

¾ You cannot leave the room during the test.