Академический Документы
Профессиональный Документы
Культура Документы
0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 1/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 2/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
In a Forbes article dated June 20, 2016, Bernard Marr states that in order for a
factory or system to be considered Industry 4.0, it must include:
Industry 4.0 o ers exciting new challenges to the Quality profession while building
on our expertise of problem solving, process improvement, and managing the
organizational white spaces to sustain customer focus and achieve operational
excellence
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 3/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
The top two areas that quality professionals need to master in order to succeed in
Industry 4 are soft skills and innovation. My opinion is supported by the evidence
below.
During the fourth industrial revolution those quality professionals who limit their
capabilities and contributions strictly to data interpretation and reports, will render
themselves obsolete and face extinction. Quality professionals who desire to adapt
to the new dynamics, need to extend our skill sets beyond the usual statistical
calculations and technical tools. Aptitude in knowledge transfer, business
management and the humanities will be essential in the near future. Quality
professionals are already becoming internal management consultants leading
strategic planning and risk management initiatives as well as building knowledge
management systems. Our ability to translate quality concepts across departments
can help us further solidify our positions and sustain our importance within the
organization.
The key to our profession’s survival and success throughout the new industrial
revolution is to continue adding sustainable value in the ever changing
environments. As Quality professionals, we have to go beyond traditional methods
and use innovative strategies and tools including
Design Thinking,
Internet of Things,
Quality as a Service, and
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 4/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
I fear the hope that the fourth industrial revolution will be possible without
transforming the executive level management practices will fair as badly as GM’s
investment in robotics in the 1980s fared.
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 5/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
Some aspects of Industry 4.0 are automation, data exchange, the internet of
things, cloud computing, cybersecurity, and computer innovations.
In some cases, this understanding is no further away than a youtube video. The
internet has made staying technically relevant easier. The quality professional
should take advantage of all in-company resources as well as local chapter and
national ASQ educational opportunities. If you want to request speakers on new
technology, reach out to chapter leadership. If you have Industry 4.0 experience,
o er to exchange information in the form of a talk or tour with your local chapter
membership.
There are two kinds of data scientists, the joke goes: 1) Those who can extrapolate
from incomplete data.
If you got that, congratulations, you’re a natural! If not, don’t worry, it’s still early
days. Although talk of big data, arti cial intelligence, and internet of things
dominate the tech airwaves, the truth is that we’re only just starting to scratch the
surface of what we can do with all the data we’re collecting.
If you’re a quality professional and you feel overwhelmed or even threatened by the
subject, you shouldn’t: in fact, you should welcome it, because it’s going to make
your role that much more critical to your organization. Ultimately, the purpose of
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 6/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
Quality has always been about collecting and understanding data. By making it
easier to gather and analyze information from sources previously prohibitive,
technology has thrown open a wonderful door of opportunity. IT may know how to
install the sensors and implement the software to crunch the inputs, but why they
crunch and to what end needs to be done with purpose – and Quality professionals
can play a central role in shaping that purpose.
Just as excitingly, this is a fantastic chance to work closely with IT, a part of the
organization from which Quality has often been separated, if not completely
alienated. Both teams pack signi cant brainpower – enabling them to work
together through a common objective will be transformative to those
organizations willing to take the plunge.
A report from Mc Kinsey Global Institute “Big data: The next frontier for
innovation, competition, and productivity” said that as big data “become an
increasingly valuable asset, their intelligent exploitation will be critical for
enterprises to compete e ectively. The use of big data will become a key basis of
competition across sectors, so it is imperative that organizational leaders begin to
incorporate big data into their business plans.” They de ned 5 themes leaders need
to start thinking about to keep their companies in the loop: manage inventory data
assets, identify potential opportunities and threats, buildup internal capabilities to
create a data driven organization, develop an enterprise information strategy and
address data policy issues.
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 7/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
As Edwards Deming once said, In God we trust, all others must bring data. These 5
characteristics sound really like a Deming company where measuring data and
following the Plan Do Study ACT cycle has to be part of the company culture. The
problem is that unfortunately there are many companies in the world that are still
lacking this insight. In my recent book SOS PYMES (A.k.a. Small business Help) I
describe the situation of small business in developing countries where measuring
data is not exactly part of their day to day activities.
Here is where quality experts can help the new generation of business leaders all
across the world. Teaching about the importance of big data and all kind of
company measures to capture, communicate and analyze as part of the decision
making process is key. Six Sigma or the Deming System of profound Knowledge are
such great examples of starting points for training people to think about data as an
asset.
Companies will need not only supporting technology personnel to implement big
data, but also managers and analysts who know how to request and consume big
data analyses.
In recent months, I have had a chance to participate in several informal and formal
forums on what does the future hold for quality practitioners in Industry 4.0. The
reference to Industry 4.0 is centered in a world where transactions, interactions,
product development, insights and decisions are largely driven by technologies
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 8/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
such as AI, big data, automation/ robotics and IoT. The most common questions I
have heard at these forums include,
will formal improvement programs enabled by Lean and Six Sigma still matter,?
would organizations still seek certi cations based on ISO, CMMI etc.?
does quality take on a new meaning in Industry 4.0 organizations?
what would upskilling mean for quality practitioner so that they can prepare for
rapid changes sweeping their organizations (or their customers)?
Although I don’t have a crystal ball to predict what Industry 4.0 holds for quality
practitioners, here is what I think the changes mean for quality practitioners
(including myself). I look forward to hearing the views of my peers in ASQ and in
industry.
1. Technologies driving the evolution of Industry 4.0 still require well designed
business processes. Automation of ine cient processes or attempting to draw
deep insights from data pumped out by applications whose reliability and
integrity are questionable only adds
more risk to the organization
2. With the increased number of system integrations and potential technical
complexity led by connected devices, there will be a need for quality
practitioners to view platforms as the context (in place of systems and
products). This evolution will also require quality practitioners to extend their
skillsets to include risk management, quality management and UX. Industry 4.0
is already driving alignment across these three areas and the emergence of
platforms will require quality practitioners
3. As mentioned earlier in this post, accelerating ow and driving e ciency
cannot be lead to tradeo in e ectiveness nor should it negatively impact the
risk pro le of the platform. This is where the design for quality perspective will
become important and I foresee quality practitioners playing an important role
in enabling organizations succeed on this front
4. E ective quality practitioners go beyond the use of methods and number
crunching to be impactful change agents. They bring the right balance of
knowledge in organizational processes and technology so that they can help
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-ind… 9/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
Changes that will impact the way we live, work, and connect to one another.
How are companies going to do business in the future, and what part will the
quality professional play throughout this industrial revolution?
Fast changes in the digital area means that the world is becoming smaller.
Everybody can do business all over the world. So there will be NO limitations in
where/who we choose to a liate ourselves with. We experience
videoconferences, mobile devices, so o ce work will become somewhat obsolete
in certain areas.
Partnerships between organizations will become more widespread. This
partnership will be close with one speci c aspect in mind: to have a win-win
situation for every partner.
One other thing that we will experience is that: we will see everybody
(customers, organizations, and partners) working together to develop new
opportunities (the win-win relationship). Continuous improvement is present,
and ALIVE.
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-in… 10/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
What will the role of the quality professional be throughout the industrial
revolution?
The Fourth Industrial revolution will have some huge impacts, but in the end it will
all come down to PEOPLE. We have to improve the future, where we can all live
happily, and in peace. I look forward to a future where people are our rst priority.
Where we educate them properly, and after that, empower them. Technical
innovations can also have a negative impact on people, but on the other hand it can
push mankind to use their skills (creativity) to lift us to the next level.
It’s in the news every week now – a new development in Arti cial Intelligence (AI)
that makes a real-life version of Terminator look ever more possible. From the
trivial to the amazing, AI appears poised to become part of our lives.
History is littered with examples of people who resisted change because it was
threatening, scary, or overwhelming, and then were left behind. I’m pretty sure
some of my high school teachers still think the internet is “just a fad”. As Elbert
Hubbard said, “The world is moving so fast these days that anyone who says it
can’t be done is generally interrupted by someone doing it”. A better way forward
is to try to learn about and understand new technology, and think about how you
might use it to add value to your workplace.
I can already hear people saying “I don’t have time”. As a consultant, blogger and
mom, I don’t have a lot of time either. So take baby steps. My favourite: talk to
other people (especially millennials!!) about what apps or software they like, and
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-in… 11/12
28/11/2017 As Industry 4.0 continues to evolve, what can quality professionals do to ensure they will be an integral asset throughout this industrial revolution? - A View…
try them out. Some will be dumb, and some may just change your life. I tried out
Snapchat and deleted it after 2 days. I tried Zoho books and now I don’t know
how I lived without it. Join a technology group on LinkedIn. Read the new
technology reviews in Saturday’s paper. Browse through CNET magazine once in a
while.
AI will change our world. How will you move with it? Joyfully, or fearfully?
Ryan
August 21, 2017 at 2:52 am
The basic principle of Industry 4.0 is that by connecting machines, work pieces and
systems, businesses are creating intelligent networks along the entire value chain
that can control each other autonomously. This interview addressed the prevalence
of the Internet of Things in manufacturing and the consequent technology-driven
changes which promise to trigger a new industrial revolution.
http://asq.org/blog/2017/07/as-industry-4-0-continues-to-evolve-what-can-quality-professionals-do-to-ensure-they-will-be-an-integral-asset-throughout-this-in… 12/12